Owners have filed 18 complaints
about the 2015 Forest River Rockwood with NHTSA between 2014 and 2021.
The largest single group is the body & structure.
Across this model's run it ranks 1 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 62
Against the median year of the Forest River Rockwood. 50 means typical for this
model; 100 means roughly double.
Severity — 100
66.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2015 compares with every other Forest River Rockwood
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2015 Forest River Rockwood
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Body & Structure
527.8%
1 crashes, 1 fires · median 1,125 mi
Other & Unspecified
422.2%
0 crashes, 1 fires · median 520 mi
Wheels
316.7%
Median failure at 1,500 miles
Electrical System
316.7%
0 crashes, 2 fires · median 15 mi
Tires
15.6%
Median failure at 1,000 miles
Lights
15.6%
0 crashes, 1 fires · median 15 mi
Steering
15.6%
1 crashes, 0 fires · median 250 mi
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
650.0%
1,000 – 9,999 miles
541.7%
10,000 – 24,999 miles
18.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2014peak 3Aug 2021
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Pawleys Island, SCFire
ELECTRICAL SYSTEM
2015 FOREST RIVER ROCKWOOD. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL FIRE AND INSTALLATION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAD MULTIPLE FAILURES INCLUDING ELECTRICAL AND STRUCTURAL. THE DEALER ADVISED THE CONSUMER TO CONTACT THE MANUFACTURER. THE CONSUMER REQUESTED A FULL REFUND FOR THE CAMPER. UPDATED 08/21/2017
NHTSA complaint #10744283 — an unverified report by a vehicle owner.
Pawleys Island, SCFire
STRUCTURE
2015 FOREST RIVER ROCKWOOD. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL FIRE AND INSTALLATION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAD MULTIPLE FAILURES INCLUDING ELECTRICAL AND STRUCTURAL. THE DEALER ADVISED THE CONSUMER TO CONTACT THE MANUFACTURER. THE CONSUMER REQUESTED A FULL REFUND FOR THE CAMPER. UPDATED 08/21/2017
NHTSA complaint #10744283 — an unverified report by a vehicle owner.
at 15 milesPawleys Island, SCFire1 injured
UNKNOWN OR OTHER
7/3/15 @ 3:30 AM MICROWAVE &A/C GOING OFF &ON.BREAKERS, FUSES, POWER SUPPLY @ CAMPER POWER DISTRIBUTION CENTER.CHECKED SURGE PROTECTOR @ POWER DISTRIBUTION SYSTEM, POWER CORD FOR CAMPER; ALL OK. CONDITIONS CONTINUED. RECHECKED BREAKERS OFF, ALL OK. CUT BREAKER GALLEY A/C ON TV WENT OFF. CUT GALLEY A/C BREAKER OFF & FIRE, SPARKS, SMOKE FROM TV FILLINGGALLEY. EXTINGUISH & DISCONNECTED POWER CORD TO TV. ALL 120 VOLT RECEPTACLES WERE BUZZING. CUT ALL BREAKERS OFF &DISCONNECTED ALL CORDS @ 8:00 AM CALLED CAMPING WORLD RV SALE REPORTED ISSUES MANAGER & SERVICE DEPT.@ 10:45 AM SERVICE TECHNICIANS TELL WAIT BY THE PHONE. TOTAL OF 5 HOURS LATER EDMOND CALLED BRING CAMPER TO CW 7/03/15 @ 6:50 PM EDMOND / EVAN I TOLD THEY HAVE 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. GAVE 2ND BACKUP CAMERA FAILED TO WORK.MET W/ SALES MANAGER DANIEL KNIGHT EXPLAINED ALL & HAD 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. WAS NOT INTERESTED WHAT WE SAID, A CONDESCENDING TONE STATING WAS ?NOT HIS PROBLEM WAS FOREST RIVERS PROBLEM? HAD TO GIVE THEM OPPORTUNITY TO FIX PROBLEM FIRST. OR COULD TRADE ANOTHER CAMPER,HAD TO KNOW PROBLEMS WERE BEFORE COULD MAKE OFFER. WE'RE NOT INTERESTED. OUR MONEY BACK OR NEW CAMPER. DANIEL, WE COULD TRY TO SUE MANY BEFORE US HAVE TRIED AND FAILED TOTALLY EXHAUSTED CUTS,SCRATCHESFROM FIRE.I LEAVE BEFORE COLLAPSED. TOLD SM DANIEL KNIGHT & SW EDMOND CONTACT ME JULY 6, 2015 W/ FINDINGS & SOLUTION, AS 7/2/15, 2015 IT'S BEEN 30 DAYS STILL HAVE NOT BEEN CONTACTED BY CAMPING WORLD. ELECTRICAL OVERLOADED120 VOLT SYSTEM &INVERTER W/ 240 VOLTS CONTINUOUS ELECTRICAL POWER SHOULD BE 120 VOLTS CAUSED FIRE & SMOKE DAMAGE TO NEW 2015 FOREST RIVER ROCKWOOD SIGNATURE ULTRA LITE ENTIRE ELECTRICAL SYSTEM OVERLOADED BEYOND ITS CONFORMANCE ANSI/NFPA 1192 STANDARD FOR RVS, NEC, AND UL STANDARDS,SMOKE ALARM DID NOT WORK!
NHTSA complaint #10745602 — an unverified report by a vehicle owner.
at 15 milesPawleys Island, SCFire1 injured
EXTERIOR LIGHTING
7/3/15 @ 3:30 AM MICROWAVE &A/C GOING OFF &ON.BREAKERS, FUSES, POWER SUPPLY @ CAMPER POWER DISTRIBUTION CENTER.CHECKED SURGE PROTECTOR @ POWER DISTRIBUTION SYSTEM, POWER CORD FOR CAMPER; ALL OK. CONDITIONS CONTINUED. RECHECKED BREAKERS OFF, ALL OK. CUT BREAKER GALLEY A/C ON TV WENT OFF. CUT GALLEY A/C BREAKER OFF & FIRE, SPARKS, SMOKE FROM TV FILLINGGALLEY. EXTINGUISH & DISCONNECTED POWER CORD TO TV. ALL 120 VOLT RECEPTACLES WERE BUZZING. CUT ALL BREAKERS OFF &DISCONNECTED ALL CORDS @ 8:00 AM CALLED CAMPING WORLD RV SALE REPORTED ISSUES MANAGER & SERVICE DEPT.@ 10:45 AM SERVICE TECHNICIANS TELL WAIT BY THE PHONE. TOTAL OF 5 HOURS LATER EDMOND CALLED BRING CAMPER TO CW 7/03/15 @ 6:50 PM EDMOND / EVAN I TOLD THEY HAVE 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. GAVE 2ND BACKUP CAMERA FAILED TO WORK.MET W/ SALES MANAGER DANIEL KNIGHT EXPLAINED ALL & HAD 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. WAS NOT INTERESTED WHAT WE SAID, A CONDESCENDING TONE STATING WAS ?NOT HIS PROBLEM WAS FOREST RIVERS PROBLEM? HAD TO GIVE THEM OPPORTUNITY TO FIX PROBLEM FIRST. OR COULD TRADE ANOTHER CAMPER,HAD TO KNOW PROBLEMS WERE BEFORE COULD MAKE OFFER. WE'RE NOT INTERESTED. OUR MONEY BACK OR NEW CAMPER. DANIEL, WE COULD TRY TO SUE MANY BEFORE US HAVE TRIED AND FAILED TOTALLY EXHAUSTED CUTS,SCRATCHESFROM FIRE.I LEAVE BEFORE COLLAPSED. TOLD SM DANIEL KNIGHT & SW EDMOND CONTACT ME JULY 6, 2015 W/ FINDINGS & SOLUTION, AS 7/2/15, 2015 IT'S BEEN 30 DAYS STILL HAVE NOT BEEN CONTACTED BY CAMPING WORLD. ELECTRICAL OVERLOADED120 VOLT SYSTEM &INVERTER W/ 240 VOLTS CONTINUOUS ELECTRICAL POWER SHOULD BE 120 VOLTS CAUSED FIRE & SMOKE DAMAGE TO NEW 2015 FOREST RIVER ROCKWOOD SIGNATURE ULTRA LITE ENTIRE ELECTRICAL SYSTEM OVERLOADED BEYOND ITS CONFORMANCE ANSI/NFPA 1192 STANDARD FOR RVS, NEC, AND UL STANDARDS,SMOKE ALARM DID NOT WORK!
NHTSA complaint #10745602 — an unverified report by a vehicle owner.
at 15 milesPawleys Island, SCFire1 injured
ELECTRICAL SYSTEM
7/3/15 @ 3:30 AM MICROWAVE &A/C GOING OFF &ON.BREAKERS, FUSES, POWER SUPPLY @ CAMPER POWER DISTRIBUTION CENTER.CHECKED SURGE PROTECTOR @ POWER DISTRIBUTION SYSTEM, POWER CORD FOR CAMPER; ALL OK. CONDITIONS CONTINUED. RECHECKED BREAKERS OFF, ALL OK. CUT BREAKER GALLEY A/C ON TV WENT OFF. CUT GALLEY A/C BREAKER OFF & FIRE, SPARKS, SMOKE FROM TV FILLINGGALLEY. EXTINGUISH & DISCONNECTED POWER CORD TO TV. ALL 120 VOLT RECEPTACLES WERE BUZZING. CUT ALL BREAKERS OFF &DISCONNECTED ALL CORDS @ 8:00 AM CALLED CAMPING WORLD RV SALE REPORTED ISSUES MANAGER & SERVICE DEPT.@ 10:45 AM SERVICE TECHNICIANS TELL WAIT BY THE PHONE. TOTAL OF 5 HOURS LATER EDMOND CALLED BRING CAMPER TO CW 7/03/15 @ 6:50 PM EDMOND / EVAN I TOLD THEY HAVE 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. GAVE 2ND BACKUP CAMERA FAILED TO WORK.MET W/ SALES MANAGER DANIEL KNIGHT EXPLAINED ALL & HAD 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. WAS NOT INTERESTED WHAT WE SAID, A CONDESCENDING TONE STATING WAS ?NOT HIS PROBLEM WAS FOREST RIVERS PROBLEM? HAD TO GIVE THEM OPPORTUNITY TO FIX PROBLEM FIRST. OR COULD TRADE ANOTHER CAMPER,HAD TO KNOW PROBLEMS WERE BEFORE COULD MAKE OFFER. WE'RE NOT INTERESTED. OUR MONEY BACK OR NEW CAMPER. DANIEL, WE COULD TRY TO SUE MANY BEFORE US HAVE TRIED AND FAILED TOTALLY EXHAUSTED CUTS,SCRATCHESFROM FIRE.I LEAVE BEFORE COLLAPSED. TOLD SM DANIEL KNIGHT & SW EDMOND CONTACT ME JULY 6, 2015 W/ FINDINGS & SOLUTION, AS 7/2/15, 2015 IT'S BEEN 30 DAYS STILL HAVE NOT BEEN CONTACTED BY CAMPING WORLD. ELECTRICAL OVERLOADED120 VOLT SYSTEM &INVERTER W/ 240 VOLTS CONTINUOUS ELECTRICAL POWER SHOULD BE 120 VOLTS CAUSED FIRE & SMOKE DAMAGE TO NEW 2015 FOREST RIVER ROCKWOOD SIGNATURE ULTRA LITE ENTIRE ELECTRICAL SYSTEM OVERLOADED BEYOND ITS CONFORMANCE ANSI/NFPA 1192 STANDARD FOR RVS, NEC, AND UL STANDARDS,SMOKE ALARM DID NOT WORK!
NHTSA complaint #10745602 — an unverified report by a vehicle owner.
at 250 milesHigh Point, NCCrash1 injured
STEERING
WE WERE PULLING A NEW 2015 TRAVEL TRAILER THAT HAD ABOUT 250 MILES ON IT. A TIRE BLEW AND CAUSED THE TRAILER TO FISHTAIL, ULTIMATELY CAUSING THE TRUCK TO FLIP AND THE TRAILER TO TURN ON ITS SIDE. BOTH VEHICLES WERE TOTALED.THE WEATHER WAS CLEAR, THE ROAD WAS NOT WET AND THERE WAS NO DEBRIS. SPEED WAS NOT A FACTOR, NOR OVERLOAD. SEAT BELTS AND GOD'S PROTECTION SAVED OUR LIVES.THE TIRES ON THE TRAILER WERE WEST LAKE ST/205/75/R14. WE HAVE SINCE LEARNED THAT THE TIRES WERE MADE IN CHINA. WE BELIEVE THEY WERE DEFECTIVE.
NHTSA complaint #10713728 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Lowell, AR
WHEELS
The contact owns a 2014 Forest River Rockwood Windjammer RV. The contact stated that the welds on the axle were cracked. Additionally, the tires were rubbing on the fender wells. The contact stated that he had experienced six tire blowouts in the past 4 years. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure was mileage was unknown. Consumer stated there is cracked welds and sagging suspension.
NHTSA complaint #11429567 — an unverified report by a vehicle owner.
Lowell, AR
STRUCTURE:BODY
The contact owns a 2014 Forest River Rockwood Windjammer RV. The contact stated that the welds on the axle were cracked. Additionally, the tires were rubbing on the fender wells. The contact stated that he had experienced six tire blowouts in the past 4 years. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure was mileage was unknown. Consumer stated there is cracked welds and sagging suspension.
NHTSA complaint #11429567 — an unverified report by a vehicle owner.
MC Queeney, TX
STRUCTURE:BODY
THE ROOF AROUND THE EDGES ARE LITERALLY PEELING BACK. THE TRAILER HAS BEEN PARKED AT AN RV PARK FOR A YEAR. DRY DISSAP
NHTSA complaint #11322709 — an unverified report by a vehicle owner.
at 10,000 milesColorado Springs, CO
UNKNOWN OR OTHER
WHILE REPLACING PREMATURELY RUSTING SCREWS UNDER MY TRAILER, I DISCOVERED THAT THE PROPANE GAS LINE THAT RUNS FROM THE TANKS AT THE FRONT OF THE TRAILER TO THE GALLEY AREA WAS NO LONGER PROPERLY SUPPORTED. AT ONE LOCATION, A STRAP THAT SECURES THE GAS LINE HAD NO SCREW. AT A SECOND LOCATION, THE SCREW HAD PULLED THROUGH THE HOLE IN THE STRAP BECAUSE THE HOLE IS TOO LARGE. THIS FAILURE ALLOWS THE IRON GAS LINE TO MOVE AND COULD RESULT IN A FRACTURE AND GAS LEAK. SINCE THERE IS FREQUENTLY OPEN FLAME IN THE VICINITY OF THE TRAILER (CAMPFIRES, GRILLS, REFRIGERATOR FLAME, FURNACE FLAME), THIS WOULD CREATE A SEVERE RISK OF FIRE OR EXPLOSION. ALSO, WHILE NOT ADVISED, IT IS COMMON PRACTICE TO TOW WITH THE GAS TURNED ON SO THAT THE REFRIGERATOR CONTINUES TO WORK. A FIRE COULD THEREFORE OCCUR WHILE UNDERWAY.
NHTSA complaint #11021269 — an unverified report by a vehicle owner.
Pawleys Island, SCFire
ELECTRICAL SYSTEM
2015 FOREST RIVER ROCKWOOD. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL FIRE AND INSTALLATION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAD MULTIPLE FAILURES INCLUDING ELECTRICAL AND STRUCTURAL. THE DEALER ADVISED THE CONSUMER TO CONTACT THE MANUFACTURER. THE CONSUMER REQUESTED A FULL REFUND FOR THE CAMPER. UPDATED 08/21/2017
NHTSA complaint #10744283 — an unverified report by a vehicle owner.
Pawleys Island, SCFire
STRUCTURE
2015 FOREST RIVER ROCKWOOD. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL FIRE AND INSTALLATION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAD MULTIPLE FAILURES INCLUDING ELECTRICAL AND STRUCTURAL. THE DEALER ADVISED THE CONSUMER TO CONTACT THE MANUFACTURER. THE CONSUMER REQUESTED A FULL REFUND FOR THE CAMPER. UPDATED 08/21/2017
NHTSA complaint #10744283 — an unverified report by a vehicle owner.
at 40 milesGreenbrier, AR
UNKNOWN OR OTHER
BOUGHT A 2015 ROCKWOOD IN NOV.2014. PREPARED IT FOR MY 1ST OUTING APRIL 2015. HOOKED WATER HOSE FOR FRESH WATER. WAS NOT CONNECTED INSIDE UNIT. FLOODED MY R.V. CAMPING WORLD OF NORTH LITTLE, AR.(DON'T PURCHASE ANYTHING FROM CAMPING WORLD) SAID IT WAS FOREST RIVERS PROBLEM. HAD OTHER ISSUES, WOOD FLOORING DAMAGED, WATER IN FLOOR VENTS HAVE MOLD. CANNOT FIND AN ATTORNEY TO HELP WITH ISSUE. KEPT MY R.V. FOR A YEAR FOR REPAIRS. ONLY ABLE TO USE IT TWICE DURING THAT YEAR
NHTSA complaint #11013518 — an unverified report by a vehicle owner.
at 2,000 milesLenexa, KS
WHEELS
BOUGHT 5TH WHEEL TRAILER IN APRIL 2015 AND IN 2 YRS HAVE HAD 3 TIRES BLOW OUT WHILE TOWING , EVEN THOUGH BEFORE EACH TRIP TIRES WERE PROPERLY INFLATED TO TIRE SPECS, AFTER 3RD TIRE BLOW OUT ASKED TIRE REPLACEMENT CENTER WHAT COULD BE THE PROBLEM, AND WAS INFORMED THAT IT HAD C RATED TIRES ON IT THAT WERE MAXED OUT AND THAT IT SHOULD OF HAD AT LEAST D RATED TIRES AND EVEN E RATED TIRES WOULD BE BETTER FOR THE WEIGHT THEY WERE CARRYING, REPLACED ALL TIRES AND NO MORE BLOW OUTS
NHTSA complaint #11006191 — an unverified report by a vehicle owner.
at 2,000 milesLenexa, KS
STRUCTURE:BODY
BOUGHT 5TH WHEEL TRAILER IN APRIL 2015 AND IN 2 YRS HAVE HAD 3 TIRES BLOW OUT WHILE TOWING , EVEN THOUGH BEFORE EACH TRIP TIRES WERE PROPERLY INFLATED TO TIRE SPECS, AFTER 3RD TIRE BLOW OUT ASKED TIRE REPLACEMENT CENTER WHAT COULD BE THE PROBLEM, AND WAS INFORMED THAT IT HAD C RATED TIRES ON IT THAT WERE MAXED OUT AND THAT IT SHOULD OF HAD AT LEAST D RATED TIRES AND EVEN E RATED TIRES WOULD BE BETTER FOR THE WEIGHT THEY WERE CARRYING, REPLACED ALL TIRES AND NO MORE BLOW OUTS
NHTSA complaint #11006191 — an unverified report by a vehicle owner.
at 1,000 milesColorado Springs, CO
UNKNOWN OR OTHER
CARGO CAPACITY STICKER ON DOOR STATES AN INCORRECT WEIGHT FOR FULL WATER TANK. STICKER SAYS FULL WATER WEIGHS 250LBS. TRAILER HAS 36 GALLON FRESH WATER CAPACITY PLUS 6 GALLON HOT WATER TANK. IF BOTH ARE FULL, TOTAL WEIGHT OF WATER WILL BE 42 GALLONS TIMES 8.34LBS OR 350LBS.
NHTSA complaint #10777961 — an unverified report by a vehicle owner.
at 1,000 milesColorado Springs, CO
TIRES
TL* THE CONTACT OWNS A 2015 FOREST RIVER ROCKWOOD EQUIPPED WITH CONSTANCY LY188 (NA) TIRES, SIZE: 205/75/R14 (NA). WHILE DRIVING 55 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE CONTACT INDEPENDENTLY REPLACED THE TIRE. THE TIRE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10763188 — an unverified report by a vehicle owner.
at 1,000 milesColorado Springs, CO
WHEELS
TIRE WITH LESS THAN 1000 MILES ON IT DISINTEGRATED WITHOUT OBVIOUS CAUSE WHILE DRIVING AT NORMAL SPEED DESPITE CHECK OF AIR PRESSURE IN MORNING AND ROUTINE CHECKS OF TIRE CONDITION AT STOPS WHILE EN ROUTE. TIRE WAS INSTALLED BY VEHICLE MANUFACTURER: CONSTANCY LY188 ST205/75R14. TIRE LOAD RATINGS OF 1760 LBS SINGLE AND 1570 LBS DUAL SEEM LOW FOR THE TRAILER GVWR OF 7655 LBS. TRAILER HAS DUAL AXLES...IT'S NOT IMMEDIATELY CLEAR TO ME WHETHER THE SINGLE OR DUAL LOAD RATING APPLIES.
NHTSA complaint #10762009 — an unverified report by a vehicle owner.
at 15 milesPawleys Island, SCFire1 injured
UNKNOWN OR OTHER
7/3/15 @ 3:30 AM MICROWAVE &A/C GOING OFF &ON.BREAKERS, FUSES, POWER SUPPLY @ CAMPER POWER DISTRIBUTION CENTER.CHECKED SURGE PROTECTOR @ POWER DISTRIBUTION SYSTEM, POWER CORD FOR CAMPER; ALL OK. CONDITIONS CONTINUED. RECHECKED BREAKERS OFF, ALL OK. CUT BREAKER GALLEY A/C ON TV WENT OFF. CUT GALLEY A/C BREAKER OFF & FIRE, SPARKS, SMOKE FROM TV FILLINGGALLEY. EXTINGUISH & DISCONNECTED POWER CORD TO TV. ALL 120 VOLT RECEPTACLES WERE BUZZING. CUT ALL BREAKERS OFF &DISCONNECTED ALL CORDS @ 8:00 AM CALLED CAMPING WORLD RV SALE REPORTED ISSUES MANAGER & SERVICE DEPT.@ 10:45 AM SERVICE TECHNICIANS TELL WAIT BY THE PHONE. TOTAL OF 5 HOURS LATER EDMOND CALLED BRING CAMPER TO CW 7/03/15 @ 6:50 PM EDMOND / EVAN I TOLD THEY HAVE 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. GAVE 2ND BACKUP CAMERA FAILED TO WORK.MET W/ SALES MANAGER DANIEL KNIGHT EXPLAINED ALL & HAD 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. WAS NOT INTERESTED WHAT WE SAID, A CONDESCENDING TONE STATING WAS ?NOT HIS PROBLEM WAS FOREST RIVERS PROBLEM? HAD TO GIVE THEM OPPORTUNITY TO FIX PROBLEM FIRST. OR COULD TRADE ANOTHER CAMPER,HAD TO KNOW PROBLEMS WERE BEFORE COULD MAKE OFFER. WE'RE NOT INTERESTED. OUR MONEY BACK OR NEW CAMPER. DANIEL, WE COULD TRY TO SUE MANY BEFORE US HAVE TRIED AND FAILED TOTALLY EXHAUSTED CUTS,SCRATCHESFROM FIRE.I LEAVE BEFORE COLLAPSED. TOLD SM DANIEL KNIGHT & SW EDMOND CONTACT ME JULY 6, 2015 W/ FINDINGS & SOLUTION, AS 7/2/15, 2015 IT'S BEEN 30 DAYS STILL HAVE NOT BEEN CONTACTED BY CAMPING WORLD. ELECTRICAL OVERLOADED120 VOLT SYSTEM &INVERTER W/ 240 VOLTS CONTINUOUS ELECTRICAL POWER SHOULD BE 120 VOLTS CAUSED FIRE & SMOKE DAMAGE TO NEW 2015 FOREST RIVER ROCKWOOD SIGNATURE ULTRA LITE ENTIRE ELECTRICAL SYSTEM OVERLOADED BEYOND ITS CONFORMANCE ANSI/NFPA 1192 STANDARD FOR RVS, NEC, AND UL STANDARDS,SMOKE ALARM DID NOT WORK!
NHTSA complaint #10745602 — an unverified report by a vehicle owner.
at 15 milesPawleys Island, SCFire1 injured
EXTERIOR LIGHTING
7/3/15 @ 3:30 AM MICROWAVE &A/C GOING OFF &ON.BREAKERS, FUSES, POWER SUPPLY @ CAMPER POWER DISTRIBUTION CENTER.CHECKED SURGE PROTECTOR @ POWER DISTRIBUTION SYSTEM, POWER CORD FOR CAMPER; ALL OK. CONDITIONS CONTINUED. RECHECKED BREAKERS OFF, ALL OK. CUT BREAKER GALLEY A/C ON TV WENT OFF. CUT GALLEY A/C BREAKER OFF & FIRE, SPARKS, SMOKE FROM TV FILLINGGALLEY. EXTINGUISH & DISCONNECTED POWER CORD TO TV. ALL 120 VOLT RECEPTACLES WERE BUZZING. CUT ALL BREAKERS OFF &DISCONNECTED ALL CORDS @ 8:00 AM CALLED CAMPING WORLD RV SALE REPORTED ISSUES MANAGER & SERVICE DEPT.@ 10:45 AM SERVICE TECHNICIANS TELL WAIT BY THE PHONE. TOTAL OF 5 HOURS LATER EDMOND CALLED BRING CAMPER TO CW 7/03/15 @ 6:50 PM EDMOND / EVAN I TOLD THEY HAVE 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. GAVE 2ND BACKUP CAMERA FAILED TO WORK.MET W/ SALES MANAGER DANIEL KNIGHT EXPLAINED ALL & HAD 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. WAS NOT INTERESTED WHAT WE SAID, A CONDESCENDING TONE STATING WAS ?NOT HIS PROBLEM WAS FOREST RIVERS PROBLEM? HAD TO GIVE THEM OPPORTUNITY TO FIX PROBLEM FIRST. OR COULD TRADE ANOTHER CAMPER,HAD TO KNOW PROBLEMS WERE BEFORE COULD MAKE OFFER. WE'RE NOT INTERESTED. OUR MONEY BACK OR NEW CAMPER. DANIEL, WE COULD TRY TO SUE MANY BEFORE US HAVE TRIED AND FAILED TOTALLY EXHAUSTED CUTS,SCRATCHESFROM FIRE.I LEAVE BEFORE COLLAPSED. TOLD SM DANIEL KNIGHT & SW EDMOND CONTACT ME JULY 6, 2015 W/ FINDINGS & SOLUTION, AS 7/2/15, 2015 IT'S BEEN 30 DAYS STILL HAVE NOT BEEN CONTACTED BY CAMPING WORLD. ELECTRICAL OVERLOADED120 VOLT SYSTEM &INVERTER W/ 240 VOLTS CONTINUOUS ELECTRICAL POWER SHOULD BE 120 VOLTS CAUSED FIRE & SMOKE DAMAGE TO NEW 2015 FOREST RIVER ROCKWOOD SIGNATURE ULTRA LITE ENTIRE ELECTRICAL SYSTEM OVERLOADED BEYOND ITS CONFORMANCE ANSI/NFPA 1192 STANDARD FOR RVS, NEC, AND UL STANDARDS,SMOKE ALARM DID NOT WORK!
NHTSA complaint #10745602 — an unverified report by a vehicle owner.
at 15 milesPawleys Island, SCFire1 injured
ELECTRICAL SYSTEM
7/3/15 @ 3:30 AM MICROWAVE &A/C GOING OFF &ON.BREAKERS, FUSES, POWER SUPPLY @ CAMPER POWER DISTRIBUTION CENTER.CHECKED SURGE PROTECTOR @ POWER DISTRIBUTION SYSTEM, POWER CORD FOR CAMPER; ALL OK. CONDITIONS CONTINUED. RECHECKED BREAKERS OFF, ALL OK. CUT BREAKER GALLEY A/C ON TV WENT OFF. CUT GALLEY A/C BREAKER OFF & FIRE, SPARKS, SMOKE FROM TV FILLINGGALLEY. EXTINGUISH & DISCONNECTED POWER CORD TO TV. ALL 120 VOLT RECEPTACLES WERE BUZZING. CUT ALL BREAKERS OFF &DISCONNECTED ALL CORDS @ 8:00 AM CALLED CAMPING WORLD RV SALE REPORTED ISSUES MANAGER & SERVICE DEPT.@ 10:45 AM SERVICE TECHNICIANS TELL WAIT BY THE PHONE. TOTAL OF 5 HOURS LATER EDMOND CALLED BRING CAMPER TO CW 7/03/15 @ 6:50 PM EDMOND / EVAN I TOLD THEY HAVE 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. GAVE 2ND BACKUP CAMERA FAILED TO WORK.MET W/ SALES MANAGER DANIEL KNIGHT EXPLAINED ALL & HAD 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. WAS NOT INTERESTED WHAT WE SAID, A CONDESCENDING TONE STATING WAS ?NOT HIS PROBLEM WAS FOREST RIVERS PROBLEM? HAD TO GIVE THEM OPPORTUNITY TO FIX PROBLEM FIRST. OR COULD TRADE ANOTHER CAMPER,HAD TO KNOW PROBLEMS WERE BEFORE COULD MAKE OFFER. WE'RE NOT INTERESTED. OUR MONEY BACK OR NEW CAMPER. DANIEL, WE COULD TRY TO SUE MANY BEFORE US HAVE TRIED AND FAILED TOTALLY EXHAUSTED CUTS,SCRATCHESFROM FIRE.I LEAVE BEFORE COLLAPSED. TOLD SM DANIEL KNIGHT & SW EDMOND CONTACT ME JULY 6, 2015 W/ FINDINGS & SOLUTION, AS 7/2/15, 2015 IT'S BEEN 30 DAYS STILL HAVE NOT BEEN CONTACTED BY CAMPING WORLD. ELECTRICAL OVERLOADED120 VOLT SYSTEM &INVERTER W/ 240 VOLTS CONTINUOUS ELECTRICAL POWER SHOULD BE 120 VOLTS CAUSED FIRE & SMOKE DAMAGE TO NEW 2015 FOREST RIVER ROCKWOOD SIGNATURE ULTRA LITE ENTIRE ELECTRICAL SYSTEM OVERLOADED BEYOND ITS CONFORMANCE ANSI/NFPA 1192 STANDARD FOR RVS, NEC, AND UL STANDARDS,SMOKE ALARM DID NOT WORK!
NHTSA complaint #10745602 — an unverified report by a vehicle owner.
at 250 milesHigh Point, NCCrash1 injured
STEERING
WE WERE PULLING A NEW 2015 TRAVEL TRAILER THAT HAD ABOUT 250 MILES ON IT. A TIRE BLEW AND CAUSED THE TRAILER TO FISHTAIL, ULTIMATELY CAUSING THE TRUCK TO FLIP AND THE TRAILER TO TURN ON ITS SIDE. BOTH VEHICLES WERE TOTALED.THE WEATHER WAS CLEAR, THE ROAD WAS NOT WET AND THERE WAS NO DEBRIS. SPEED WAS NOT A FACTOR, NOR OVERLOAD. SEAT BELTS AND GOD'S PROTECTION SAVED OUR LIVES.THE TIRES ON THE TRAILER WERE WEST LAKE ST/205/75/R14. WE HAVE SINCE LEARNED THAT THE TIRES WERE MADE IN CHINA. WE BELIEVE THEY WERE DEFECTIVE.
NHTSA complaint #10713728 — an unverified report by a vehicle owner.
at 250 milesHigh Point, NCCrash1 injured
STRUCTURE:BODY
WE WERE PULLING A NEW 2015 TRAVEL TRAILER THAT HAD ABOUT 250 MILES ON IT. A TIRE BLEW AND CAUSED THE TRAILER TO FISHTAIL, ULTIMATELY CAUSING THE TRUCK TO FLIP AND THE TRAILER TO TURN ON ITS SIDE. BOTH VEHICLES WERE TOTALED.THE WEATHER WAS CLEAR, THE ROAD WAS NOT WET AND THERE WAS NO DEBRIS. SPEED WAS NOT A FACTOR, NOR OVERLOAD. SEAT BELTS AND GOD'S PROTECTION SAVED OUR LIVES.THE TIRES ON THE TRAILER WERE WEST LAKE ST/205/75/R14. WE HAVE SINCE LEARNED THAT THE TIRES WERE MADE IN CHINA. WE BELIEVE THEY WERE DEFECTIVE.
NHTSA complaint #10713728 — an unverified report by a vehicle owner.
Duncan, SC
ELECTRICAL SYSTEM
WHILE INSPECTING THE UNDERSIDE OF MY RV I DISCOVERED WHERE THE MANUFACTURER HAD ROUTED THE ELECTRICAL WIRING AROUND THE FRAME INSTEAD OF THE OPENING IN THE FRAME THAT HAD BEEN PROVIDED, (WITH A GROMMET). MY CONCERN IS THAT OVER TIME THE FRAME COULD WEAR THE INSULATION OFF THE WIRES AND SHORT OUT CAUSING A FIRE. I RETURNED THE RV TO THE DEALERSHIP AND EXPRESSED MY CONCERNS. I WAS TOLD THAT THERE WAS NOTHING THAT COULD BE DONE UNTIL THERE WAS A PROBLEM. I TOOK PICTURES OF THE WIRING BUT DON'T KNOW HOW I COULD INSERT THEM HERE.
NHTSA complaint #10662270 — an unverified report by a vehicle owner.