Owners have filed 32 complaints
about the 2017 Genesis G90 with NHTSA between 2018 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 1 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 76
Against the median year of the Genesis G90. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 85
50% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2017 Genesis G90
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Engine & Cooling
928.1%
Median failure at 100,000 miles
Other & Unspecified
412.5%
1 crashes, 0 fires · median 80,000 mi
Electrical System
412.5%
Median failure at 2,425 miles
Brakes
39.4%
1 crashes, 0 fires · median 27,966 mi
Transmission & Drivetrain
39.4%
Median failure at 11,500 miles
Wheels
26.3%
Median failure at 18,000 miles
Steering
26.3%
1 crashes, 0 fires · median 52,000 mi
Driver Assist & Collision Avoidance
13.1%
Tires
13.1%
Median failure at 10,200 miles
Fuel & Propulsion
13.1%
Lights
13.1%
Acceleration & Cruise Control
13.1%
1 crashes, 0 fires · median 8,500 mi
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
321.4%
10,000 – 24,999 miles
428.6%
25,000 – 49,999 miles
17.1%
50,000 – 74,999 miles
214.3%
75,000 – 99,999 miles
214.3%
100,000 – 149,999 miles
214.3%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Configuration
Overall
Front
Side
Rollover
2017 Genesis G90 4 DR RWD
—
—
—
—
2017 Genesis G90 4 DR AWD
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2018peak 3May 2026
Recalls on the 2017 Genesis G90
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
24V191000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.
Risk: An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
24V107000
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis, 2017-2019 Genesis G80, Genesis G90, and 2019 Genesis G70 vehicles. Water may enter the starter solenoid and cause an electrical short, which can result in an engine compartment fire while parked or driving.
Risk: An engine compartment fire while parked or driving can increase the risk of injury.
19V538000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Hyundai Motor America (Hyundai) is recalling certain 2018 Genesis G80 and 2017-2018 Genesis G90 vehicles equipped with 3.3 liter turbocharged engines. The turbocharger oil supply pipe may have a loose seal, causing oil to leak onto the exhaust manifold.
Risk: Oil leaking onto the exhaust manifold increases the risk of a fire.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20241582,943 units in Canada
Engine
Issue: Under certain conditions, the left turbocharger oil feed pipe and hose assembly could become damaged. If this happens, oil could leak onto hot components. Note: This recall only affects vehicles equipped with a 3.3 L turbo (T-GDI) engine. This recall replaces recall R0159 (Transport Canada recall number 2019-350). Vehicles that were repaired under that recall also require this repair. Safety Risk: Oil that leaks onto hot components can create the risk of a fire. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to replace the left turbocharger oil feed pipe and hose assembly.
Recall 20240894,604 units in Canada
Electrical
Issue: Under certain conditions, water could leak into the starter solenoid. If this happens, the solenoid could short circuit. Safety Risk: A short circuit can create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to install an updated relay in the engine junction box. Hyundai recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.
Recall 2019350351 units in Canada
Engine
This recall was replaced by Transport Canada Recall No. 2024-158. Issue: On certain vehicles with a 3.3 litre turbocharged engine, the connections for the turbocharger oil feeder pipes may leak. This could result in oil leaking onto the exhaust manifold, increasing the risk of a fire. Safety Risk: A fire could create the risk of injury Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to replace the turbocharger oil feeder pipe.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 80,000 milesScottsdale, AZCrash1 injured
UNKNOWN OR OTHER
The contact owns a 2017 Genesis G90. The contact stated while the vehicle was turned off, locked, and parked in the driveway, he pressed the trunk release button on the key fob to open the trunk while he was standing behind the vehicle. However, the vehicle inadvertently rolled backward independently, and hit the contact, causing him to flip up in the air, and the contact fell down at the curb on the driver's side of the driveway. The vehicle continued to roll down, rolled up the hill of the driveway, rolled back down, and crashed into the wall and mailbox box. The contact stated that bystanders assisted him up. The bystanders also attempted to open the vehicle; however, the vehicle was still locked. The vehicle was not occupied at the time of the failure. The contact sought medical assistance the next day and was informed that he had sustained separation of muscles on the right side of his back. There was no police report filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent a field inspector to inspect the vehicle. The field inspector informed the contact that the EDR would not indicate the cause of the failure as it could not operate while the vehicle was turned off. The manufacturer later contacted the contact and informed him that they could not assist as the EDR did not reveal the cause of the failure. The failure mileage was approximately 80,000.
NHTSA complaint #11463351 — an unverified report by a vehicle owner.
at 52,000 milesCarthage, MOCrash
STEERING
AFTER ENABLING THE STEERING ASSIST, LAST YEAR, WE NOTICED IT PULLING MORE AGGRESSIVELY THAN IT DID WHEN WE FIRST PURCHASED THE VEHICLE. WE DISABLED THE FEATURE FOR SEVERAL MONTHS THEN ENABLED IT AGAIN THIS WEEK. TODAY, WHILE MY WIFE AND FRIEND WERE DRIVING THE STEERING/LANE ASSIST PULLED THE WHEEL AGGRESSIVELY TOWARD THE OUTSIDE LANE, CAUSING THE CAR TO HYDROPLANE. LUCKILY MY WIFE WAS ABLE, AFTER THE CAR SPUN AROUND 360 DEGREES SEVERAL TIMES, TO CORRECT ENOUGH TO STAY OUT OF ONCOMING TRAFFIC AND ENDED SIDEWAYS OFF THE HIGHWAY, SHAKEN UP BUT NO MAJOR INJURIES. THE VEHICLE IS BEING TOWED TO THE NEAREST GENESIS DEALER.
NHTSA complaint #11271204 — an unverified report by a vehicle owner.
at 8,500 milesJacksonville, NCCrash1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2017 GENESIS G90. WHILE DRIVING 5 MPH IN A DRIVEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE FAILED TO RESPOND AND CRASHED INTO A TREE. THE CONTACT SUSTAINED INJURIES TO THE LEFT AND RIGHT FOOT AND RIGHT SIDE RIBS. MEDICAL ATTENTION WAS RECEIVED AND THE CONTACT WAS HOSPITALIZED FOR SIX DAYS. THE AIR BAG DEPLOYED. THE VEHICLE WAS TOTALED. A POLICE REPORT WAS FILED. THE DEALER (PARKWAY HYUNDAI, 5920 MARKET STREET STE A, WILMINGTON NC, 28405, (910)-392-4888) WAS CONTACTED AND INFORMED THE MANUFACTURER ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND BEGAN AN INVESTIGATION. THE FAILURE MILEAGE WAS 8,500. *TT
NHTSA complaint #11156581 — an unverified report by a vehicle owner.
at 8,500 milesJacksonville, NCCrash1 injured
SERVICE BRAKES
TL* THE CONTACT OWNED A 2017 GENESIS G90. WHILE DRIVING 5 MPH IN A DRIVEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE FAILED TO RESPOND AND CRASHED INTO A TREE. THE CONTACT SUSTAINED INJURIES TO THE LEFT AND RIGHT FOOT AND RIGHT SIDE RIBS. MEDICAL ATTENTION WAS RECEIVED AND THE CONTACT WAS HOSPITALIZED FOR SIX DAYS. THE AIR BAG DEPLOYED. THE VEHICLE WAS TOTALED. A POLICE REPORT WAS FILED. THE DEALER (PARKWAY HYUNDAI, 5920 MARKET STREET STE A, WILMINGTON NC, 28405, (910)-392-4888) WAS CONTACTED AND INFORMED THE MANUFACTURER ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND BEGAN AN INVESTIGATION. THE FAILURE MILEAGE WAS 8,500. *TT
NHTSA complaint #11156581 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Sunnyvale, TX
ENGINE AND ENGINE COOLING
See attached document for complaint.
NHTSA complaint #11740637 — an unverified report by a vehicle owner.
Davie, FL
WHEELS
November 2, 2025 at 12:19 PM, I received a call from the owner, Jose, who accused me of “assault” against his employee Toni—despite the fact that I have never been physically near Toni. I’ve only been calling to follow up on the unresolved safety issues: no fluids, bad brakes (which they claimed to have repaired), and rear tires with no tread at all. When they repaired the brakes, I would have gladly purchased new tires had I been informed. On November 3rd at 8:23 PM, I found myself stranded on the side of the highway once again—this time due to exposed tread and a large bubble on the tire. It’s deeply troubling that a vehicle was sold in such unsafe condition. This raises serious questions about the seller’s standards and accountability. November 5, 2023 at 12:33pm third flat tire and the spare blew out into pieces after one day. On November 8, 2025 at 11:30am, the second bald tire completely blew out while I was driving on 595. This was not just an inconvenience—it was a life‑threatening situation. I could have been killed. The fact that this dealership allowed such unsafe tires to be sold or installed shows a complete disregard for customer safety.This is absolutely unacceptable. Their negligence puts lives at risk. Avoid this dealership at all costs November 29, 7:57pm supposedly changed the brakes and the rear brakes are grinding another safety issue November 30 6:54pm before leaving McMahon I’d asked to check the fluids. Then when they supposedly charge brakes to check the fluids again. Guess what they never checked all the fluids were gone. December 2, 11:34am McMahon was supposed to fix the brakes well, surprise they did not fix the brakes putting me and my family’s life in danger. FLORIDA STATUE legalclarity.... Exceptions Under FDUTPA • The Florida Deceptive and Unfair Trade Practices Act (FDUTPA) prohibits dealers from engaging in deceptive or unfair conduct—even in “as is” salesIf the dealer falsely claimed the car was inspected
NHTSA complaint #11703897 — an unverified report by a vehicle owner.
Davie, FL
SERVICE BRAKES
November 2, 2025 at 12:19 PM, I received a call from the owner, Jose, who accused me of “assault” against his employee Toni—despite the fact that I have never been physically near Toni. I’ve only been calling to follow up on the unresolved safety issues: no fluids, bad brakes (which they claimed to have repaired), and rear tires with no tread at all. When they repaired the brakes, I would have gladly purchased new tires had I been informed. On November 3rd at 8:23 PM, I found myself stranded on the side of the highway once again—this time due to exposed tread and a large bubble on the tire. It’s deeply troubling that a vehicle was sold in such unsafe condition. This raises serious questions about the seller’s standards and accountability. November 5, 2023 at 12:33pm third flat tire and the spare blew out into pieces after one day. On November 8, 2025 at 11:30am, the second bald tire completely blew out while I was driving on 595. This was not just an inconvenience—it was a life‑threatening situation. I could have been killed. The fact that this dealership allowed such unsafe tires to be sold or installed shows a complete disregard for customer safety.This is absolutely unacceptable. Their negligence puts lives at risk. Avoid this dealership at all costs November 29, 7:57pm supposedly changed the brakes and the rear brakes are grinding another safety issue November 30 6:54pm before leaving McMahon I’d asked to check the fluids. Then when they supposedly charge brakes to check the fluids again. Guess what they never checked all the fluids were gone. December 2, 11:34am McMahon was supposed to fix the brakes well, surprise they did not fix the brakes putting me and my family’s life in danger. FLORIDA STATUE legalclarity.... Exceptions Under FDUTPA • The Florida Deceptive and Unfair Trade Practices Act (FDUTPA) prohibits dealers from engaging in deceptive or unfair conduct—even in “as is” salesIf the dealer falsely claimed the car was inspected
NHTSA complaint #11703897 — an unverified report by a vehicle owner.
Fullerton, CA
ENGINE
* Recall Campaign Number : [018G, 019G] I. Statement of Complaint This complaint concerns a failure in a critical safety-related component that was previously addressed under a mandatory manufacturer recall, and the subsequent refusal by the authorized dealership to provide a second no-charge repair for the same repeated failure. II. Chronology of Events * Original Recall Repair: Approximately thirteen (13) months ago, 8/30/2024 the vehicle was taken to Anaheim Hyundai to address a safety recall concerning the oil feed pipe. The prescribed remedy, a replacement of the oil feed pipe, was completed at no cost under the recall campaign. * Second Failure (Current Event): On or about 10/6/2025, while the vehicle’s engine was running, I observed smoke rising from the engine compartment. The vehicle was immediately taken to a local independent mechanic who diagnosed the issue as a burst oil feed pipe—the identical component subject to the prior recall. * Attempted Repair at Anaheim Hyundai (Denial): The vehicle was then towed back to Anaheim Hyundai. The service department acknowledged that the component failure was the same issue addressed in the previous recall. However, the dealership has now refused to perform the repair under the recall process, citing a specific 12-month policy set by Hyundai Motor America regarding the warranty on recall remedies, which has now expired. III. Request for Intervention The failure of the previously installed recall remedy (the oil feed pipe) exposes the vehicle to the original safety risk, including potential engine failure and fire hazards, and the manufacturer’s refusal to re-remedy the defect effectively negates the purpose of the mandatory recall. I request that NHTSA investigate this matter and compel Hyundai Motor America to: * Honor the original safety recall and provide a permanent, effective remedy at no charge to the consumer. * Clarify the consumer's right regarding the warranty on recall remedies, fails after install
NHTSA complaint #11691980 — an unverified report by a vehicle owner.
Fullerton, CA
FUEL/PROPULSION SYSTEM
* Recall Campaign Number : [018G, 019G] I. Statement of Complaint This complaint concerns a failure in a critical safety-related component that was previously addressed under a mandatory manufacturer recall, and the subsequent refusal by the authorized dealership to provide a second no-charge repair for the same repeated failure. II. Chronology of Events * Original Recall Repair: Approximately thirteen (13) months ago, 8/30/2024 the vehicle was taken to Anaheim Hyundai to address a safety recall concerning the oil feed pipe. The prescribed remedy, a replacement of the oil feed pipe, was completed at no cost under the recall campaign. * Second Failure (Current Event): On or about 10/6/2025, while the vehicle’s engine was running, I observed smoke rising from the engine compartment. The vehicle was immediately taken to a local independent mechanic who diagnosed the issue as a burst oil feed pipe—the identical component subject to the prior recall. * Attempted Repair at Anaheim Hyundai (Denial): The vehicle was then towed back to Anaheim Hyundai. The service department acknowledged that the component failure was the same issue addressed in the previous recall. However, the dealership has now refused to perform the repair under the recall process, citing a specific 12-month policy set by Hyundai Motor America regarding the warranty on recall remedies, which has now expired. III. Request for Intervention The failure of the previously installed recall remedy (the oil feed pipe) exposes the vehicle to the original safety risk, including potential engine failure and fire hazards, and the manufacturer’s refusal to re-remedy the defect effectively negates the purpose of the mandatory recall. I request that NHTSA investigate this matter and compel Hyundai Motor America to: * Honor the original safety recall and provide a permanent, effective remedy at no charge to the consumer. * Clarify the consumer's right regarding the warranty on recall remedies, fails after install
NHTSA complaint #11691980 — an unverified report by a vehicle owner.
at 100,000 milesConyers, GA
ENGINE
The contact owns a 2017 Genesis G90. The contact stated that while driving at 50 MPH, the check engine warning light illuminated. The driver immediately pulled over. The vehicle was towed to the local dealer, where it was diagnosed, and it was determined that four crankshaft position sensors and the valve cover gasket needed to be replaced. The vehicle was repaired, but the failure recurred. The contact called the local dealer and was informed that the failure might be related to the timing chain. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11682174 — an unverified report by a vehicle owner.
at 100,000 milesConyers, GA
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2017 Genesis G90. The contact stated that while driving at 50 MPH, the check engine warning light illuminated. The driver immediately pulled over. The vehicle was towed to the local dealer, where it was diagnosed, and it was determined that four crankshaft position sensors and the valve cover gasket needed to be replaced. The vehicle was repaired, but the failure recurred. The contact called the local dealer and was informed that the failure might be related to the timing chain. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11682174 — an unverified report by a vehicle owner.
Rowland Heights, CA
UNKNOWN OR OTHER
Oil pressure sensor (sender) issue: Oil pressure sensor defect (after oil level was checked a few times due to this issue) cause unstable pressure (oil level warning lights comes on and off) depending on how fast I drive. Make me very worried if it’s going to cause engine issues. I hear this is a common issue with this vehicle and it’s located bottom corner of many components and cause a lot of money/time to get it fixed.
NHTSA complaint #11644845 — an unverified report by a vehicle owner.
Bakersfield, CA
ENGINE
The check engine light keeps coming on. We had spark plugs changed and still keeps miss firing. We are unable to switch between drive modes smoothly. We have taken in for service numerous times.
NHTSA complaint #11624649 — an unverified report by a vehicle owner.
Houston, TX
UNKNOWN OR OTHER
Please see attached summary of this issue which has impacted safety of a large number of Genesis vehicles since 1 January 2023.
NHTSA complaint #11622987 — an unverified report by a vehicle owner.
Houston, TX
ELECTRICAL SYSTEM
Please see attached summary of this issue which has impacted safety of a large number of Genesis vehicles since 1 January 2023.
NHTSA complaint #11622987 — an unverified report by a vehicle owner.
Please see attached summary of this issue which has impacted safety of a large number of Genesis vehicles since 1 January 2023.
NHTSA complaint #11622987 — an unverified report by a vehicle owner.
Memphis, TN
STEERING
Steering wheel sticks when making left or right turn. Have to manually return the steering wheel back to a straight/neutral position. Extremely dangerous! If you don’t manually align the steering wheel quickly you will lose control, go off road, or hit another vehicle on any turn. Issue is consistent and wide spread problem among their vehicles after further investigation into the brand.
NHTSA complaint #11613759 — an unverified report by a vehicle owner.
Birmingham, AL
ELECTRICAL SYSTEM
See attached document for complaint.
NHTSA complaint #11610455 — an unverified report by a vehicle owner.
Birmingham, AL
ENGINE AND ENGINE COOLING
See attached document for complaint.
NHTSA complaint #11610455 — an unverified report by a vehicle owner.
Huntington Beach, CA
ELECTRICAL SYSTEM
The contact owns a 2017 Genesis G90. The contact stated that while the vehicle was parked and running, the vehicle was idling rough and shaking. The vehicle restarted; however, the shaking failure recurred. The vehicle was not repaired. The contact received notification of NHTSA Campaign Numbers: 24V107000 (Electrical System) and 24V191000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
NHTSA complaint #11581734 — an unverified report by a vehicle owner.
Huntington Beach, CA
ENGINE AND ENGINE COOLING
The contact owns a 2017 Genesis G90. The contact stated that while the vehicle was parked and running, the vehicle was idling rough and shaking. The vehicle restarted; however, the shaking failure recurred. The vehicle was not repaired. The contact received notification of NHTSA Campaign Numbers: 24V107000 (Electrical System) and 24V191000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
NHTSA complaint #11581734 — an unverified report by a vehicle owner.
Griffin, GA
UNKNOWN OR OTHER
I have replaced my water pump and thermostat three times in my car in the last two years. I replaced the thermostat less thirty days ago and it still overheating. Southtowne Genesis Dealership in Newman, Georgia has been very rude and unprofessional to me. I need some help.
NHTSA complaint #11576630 — an unverified report by a vehicle owner.
at 82,000 milesDelray Beach, FL
ENGINE
The contact owns a 2017 Genesis G90. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood. The oil warning light intermittently illuminated. The vehicle was taken to an independent mechanic, who determined that the engine was leaking oil and advised the contact to take the vehicle to the dealer. The vehicle was then taken to the dealer, where it was diagnosed that there was oil leaking from the turbo chargers and the engine block. The contact was not aware of what needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 82,000.
NHTSA complaint #11559714 — an unverified report by a vehicle owner.
Griffin, GA
ENGINE
I have replaced my thermostat four times in the last 18 months and I had it towed to the dealership again this morning for the same overheating problems.
NHTSA complaint #11548992 — an unverified report by a vehicle owner.
at 47,433 milesPleasanton, CA
SERVICE BRAKES
The contact owns a 2017 Genesis G90. The contact stated while driving 60 MPH, the vehicle inadvertently stopped while the accelerator pedal was depressed. No warning lights were illuminated. The vehicle was towed to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,433.
NHTSA complaint #11491198 — an unverified report by a vehicle owner.
at 80,000 milesScottsdale, AZCrash1 injured
UNKNOWN OR OTHER
The contact owns a 2017 Genesis G90. The contact stated while the vehicle was turned off, locked, and parked in the driveway, he pressed the trunk release button on the key fob to open the trunk while he was standing behind the vehicle. However, the vehicle inadvertently rolled backward independently, and hit the contact, causing him to flip up in the air, and the contact fell down at the curb on the driver's side of the driveway. The vehicle continued to roll down, rolled up the hill of the driveway, rolled back down, and crashed into the wall and mailbox box. The contact stated that bystanders assisted him up. The bystanders also attempted to open the vehicle; however, the vehicle was still locked. The vehicle was not occupied at the time of the failure. The contact sought medical assistance the next day and was informed that he had sustained separation of muscles on the right side of his back. There was no police report filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified of the failure and sent a field inspector to inspect the vehicle. The field inspector informed the contact that the EDR would not indicate the cause of the failure as it could not operate while the vehicle was turned off. The manufacturer later contacted the contact and informed him that they could not assist as the EDR did not reveal the cause of the failure. The failure mileage was approximately 80,000.
NHTSA complaint #11463351 — an unverified report by a vehicle owner.
at 67,000 milesBloomfield, CT
POWER TRAIN
VEHICLE SHIFT HARSH/JERKY AT AROUND 25 TO 30 MPH WHEN IN MOTION. IT MAY GO BY ONE DAY WITH NO SYMPTOMS BET THEN I DOES IT FOR DAYS ON END.
NHTSA complaint #11406114 — an unverified report by a vehicle owner.
at 10,200 milesReseda, CA
TIRES
I HAVE GENESIS G90 MODEL 2017 AND I HAVE ONLY 10000 MILES ON IT . ALL TIRES ARE CONTINENTAL. LAST MONTH WHEN I WAS DRIVING BACK TO HOME , ALL OF A SUDDEN I SEEN PRESSURE ON MY DASHBOARD FOR LEFT FRONT TIRE WENT 0 AND LOST CONTROL OF MY CAR AND WAS ABOUT TO BE INVOLVED IN ACCIDENT I WENT OUT CHECKING THE TIRE AND WAS ALL TORN FOR NO REASON , I CONTACTED THE DEALER AND TOLD ME IT?S CONTINENTAL COMPANY RESPONSIBILITY, I CONTACTED THEM AND THEY SAID THIS ISSUE NOT COVERED UNDER WARRANTY , I STILL HAVE WARRANTY COVERAGE TILL END OF 2020 , IS IT REASONABLE BRAND NEW TIRE AND VEHICLE AND THIS AMOUNT OF DAMAGE HAPPENS FOR NO REASON AND STILL NOT COVERED.
NHTSA complaint #11324816 — an unverified report by a vehicle owner.
at 52,000 milesCarthage, MOCrash
STEERING
AFTER ENABLING THE STEERING ASSIST, LAST YEAR, WE NOTICED IT PULLING MORE AGGRESSIVELY THAN IT DID WHEN WE FIRST PURCHASED THE VEHICLE. WE DISABLED THE FEATURE FOR SEVERAL MONTHS THEN ENABLED IT AGAIN THIS WEEK. TODAY, WHILE MY WIFE AND FRIEND WERE DRIVING THE STEERING/LANE ASSIST PULLED THE WHEEL AGGRESSIVELY TOWARD THE OUTSIDE LANE, CAUSING THE CAR TO HYDROPLANE. LUCKILY MY WIFE WAS ABLE, AFTER THE CAR SPUN AROUND 360 DEGREES SEVERAL TIMES, TO CORRECT ENOUGH TO STAY OUT OF ONCOMING TRAFFIC AND ENDED SIDEWAYS OFF THE HIGHWAY, SHAKEN UP BUT NO MAJOR INJURIES. THE VEHICLE IS BEING TOWED TO THE NEAREST GENESIS DEALER.
NHTSA complaint #11271204 — an unverified report by a vehicle owner.