Owners have filed 63 complaints
about the 1997 GEO Prizm with NHTSA between 1997 and 2011.
The largest single group is the seat belts.
Across this model's run it ranks 5 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 38
Against the median year of the GEO Prizm. 50 means typical for this
model; 100 means roughly double.
Severity — 100
41.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 20
12% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Frontal
1340.6%
Retractor
721.9%
Brake Lights
26.3%
Rear/Other
26.3%
Pump
26.3%
Front Underhood
26.3%
Master Cylinder
26.3%
Anchorage
26.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
211.8%
50,000 – 74,999 miles
15.9%
75,000 – 99,999 miles
211.8%
100,000 – 149,999 miles
1058.8%
150,000+ miles
211.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 1997peak 4Aug 2011
Recalls on the 1997 GEO Prizm
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
10E002000
SUSPENSION
RIDE CONTROL IS RECALLING CERTAIN FRONT STRUT MOUNTS BRANDED AS GABRIEL RIDE CONTROL OR ARVINMERITOR, P/NOS. 142435, 142193, 142305, 142303, SOLD AS REPLACEMENT EQUIPMENT FOR THE VEHICLES LISTED ABOVE. THE AFFECTED FRONT STRUT MOUNTS DID NOT CONTAIN A WELD JOINT BETWEEN THE BEARING HOUSING AND THE RATE PLATE.
Risk: THE ABSENCE OF THE WELD CAN ALLOW THE STRUT TO COME OUT OF ITS MOUNTING POSITION UNDER CERTAIN EXTREME DRIVING CONDITIONS WHICH COULD CAUSE DAMAGE TO SURROUNDING VEHICLE COMPONENTS INCREASING THE RISK OF A CRASH.
97V043002
AIR BAGS
IF THE AIR BAG COMPUTER IN A SUBJECT VEHICLE EXPERIENCES A MECHANICAL SHOCK (I.E., RAPIDLY MOVING THE FRONT SEAT BACK AGAINST THE STOPS OR A SUDDEN RELEASE OF THE PARKING BRAKE) WITHIN A VERY SHORT TIME AFTER THE ENGINE IS STARTED, THE AIR BAG CAN DEPLOY INADVERTENTLY.
Risk: UNEXPECTED AIR BAG DEPLOYMENT CAN RESULT IN OCCUPANT INJURY.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 112,650 milesMcneill, MSCrash4 injured
AIR BAGS:FRONTAL
ON 4/19/05 I WAS IN AN ACCIDENT WITH MY 97 GEO PRISM. THE VEHICLE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS FAILED TO OPERATE CORRECTLY CAUSING ME TO HIT THE STEERING WHEEL AND DASH CAUSING SEVERE INJURY TO MYSELF AND MINOR PASSENGERS IN THE VEHICLE. I ORIGINALLY FILED COMPLAINT THROUGH MY ATTORNEY KENNETH MILLER, JR. BATON ROUGE, LA. I WANT TO SETTLE THIS CASE ASAP.
NHTSA complaint #10161797 — an unverified report by a vehicle owner.
at 112,650 milesMcneill, MSCrash4 injured
SEAT BELTS:FRONT
ON 4/19/05 I WAS IN AN ACCIDENT WITH MY 97 GEO PRISM. THE VEHICLE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS FAILED TO OPERATE CORRECTLY CAUSING ME TO HIT THE STEERING WHEEL AND DASH CAUSING SEVERE INJURY TO MYSELF AND MINOR PASSENGERS IN THE VEHICLE. I ORIGINALLY FILED COMPLAINT THROUGH MY ATTORNEY KENNETH MILLER, JR. BATON ROUGE, LA. I WANT TO SETTLE THIS CASE ASAP.
NHTSA complaint #10161797 — an unverified report by a vehicle owner.
at 112,650 milesMcneill, MSCrash4 injured
EQUIPMENT
ON 4/19/05 I WAS IN AN ACCIDENT WITH MY 97 GEO PRISM. THE VEHICLE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS FAILED TO OPERATE CORRECTLY CAUSING ME TO HIT THE STEERING WHEEL AND DASH CAUSING SEVERE INJURY TO MYSELF AND MINOR PASSENGERS IN THE VEHICLE. I ORIGINALLY FILED COMPLAINT THROUGH MY ATTORNEY KENNETH MILLER, JR. BATON ROUGE, LA. I WANT TO SETTLE THIS CASE ASAP.
NHTSA complaint #10161797 — an unverified report by a vehicle owner.
at 132,000 milesNEW Market, MNCrash
AIR BAGS:FRONTAL
DT: THE CONTACT STATED WHILE TRAVELING AT 60 MPH THE CONTACT'S VEHICLE WAS INVOLVED IN A COLLISION WITH ANOTHER VEHICLE. IT WAS A FRONTAL IMPACT. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER HAS NOT BEEN CONTACTED. THE VEHICLE WAS TOTALED.
NHTSA complaint #10144524 — an unverified report by a vehicle owner.
at 130,000 milesBaton Rouge, LACrash4 injured
SEAT BELTS
DURING AN ACCIDENT THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT EQUIPMENT FAILED TO LOCK.*MR EVERYONE INSIDE THE VEHICLE SUSTAINED SOME TYPE OF INJURY (GEO PRIZM). *NM UPDATED 12/22/05
NHTSA complaint #10124706 — an unverified report by a vehicle owner.
at 130,000 milesBaton Rouge, LACrash4 injured
AIR BAGS
DURING AN ACCIDENT THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT EQUIPMENT FAILED TO LOCK.*MR EVERYONE INSIDE THE VEHICLE SUSTAINED SOME TYPE OF INJURY (GEO PRIZM). *NM UPDATED 12/22/05
NHTSA complaint #10124706 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 167,000 milesHudson, NM
SEAT BELTS
TL* THE CONTACT OWNS A 1997 GEO PRIZM. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE VEERED TOWARDS THE LEFT. THE CONTACT ALSO STATED THAT THE SEAT BELTS WERE NOT CONNECTING TO THEIR APPROPRIATE BUCKLES. THE VEHICLE WAS NOT TAKEN TO THE DEALER, HOWEVER THE MANUFACTURER WAS NOTIFIED. THE MANUFACTURE STATED THAT THE VIN DID NOT QUALIFY FOR THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 10E002000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 167,000 AND THE CURRENT MILEAGE WAS 169,000.
NHTSA complaint #10417921 — an unverified report by a vehicle owner.
at 167,000 milesHudson, NM
SUSPENSION
TL* THE CONTACT OWNS A 1997 GEO PRIZM. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE VEERED TOWARDS THE LEFT. THE CONTACT ALSO STATED THAT THE SEAT BELTS WERE NOT CONNECTING TO THEIR APPROPRIATE BUCKLES. THE VEHICLE WAS NOT TAKEN TO THE DEALER, HOWEVER THE MANUFACTURER WAS NOTIFIED. THE MANUFACTURE STATED THAT THE VIN DID NOT QUALIFY FOR THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 10E002000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 167,000 AND THE CURRENT MILEAGE WAS 169,000.
NHTSA complaint #10417921 — an unverified report by a vehicle owner.
at 112,650 milesMcneill, MSCrash4 injured
AIR BAGS:FRONTAL
ON 4/19/05 I WAS IN AN ACCIDENT WITH MY 97 GEO PRISM. THE VEHICLE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS FAILED TO OPERATE CORRECTLY CAUSING ME TO HIT THE STEERING WHEEL AND DASH CAUSING SEVERE INJURY TO MYSELF AND MINOR PASSENGERS IN THE VEHICLE. I ORIGINALLY FILED COMPLAINT THROUGH MY ATTORNEY KENNETH MILLER, JR. BATON ROUGE, LA. I WANT TO SETTLE THIS CASE ASAP.
NHTSA complaint #10161797 — an unverified report by a vehicle owner.
at 112,650 milesMcneill, MSCrash4 injured
SEAT BELTS:FRONT
ON 4/19/05 I WAS IN AN ACCIDENT WITH MY 97 GEO PRISM. THE VEHICLE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS FAILED TO OPERATE CORRECTLY CAUSING ME TO HIT THE STEERING WHEEL AND DASH CAUSING SEVERE INJURY TO MYSELF AND MINOR PASSENGERS IN THE VEHICLE. I ORIGINALLY FILED COMPLAINT THROUGH MY ATTORNEY KENNETH MILLER, JR. BATON ROUGE, LA. I WANT TO SETTLE THIS CASE ASAP.
NHTSA complaint #10161797 — an unverified report by a vehicle owner.
at 112,650 milesMcneill, MSCrash4 injured
EQUIPMENT
ON 4/19/05 I WAS IN AN ACCIDENT WITH MY 97 GEO PRISM. THE VEHICLE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS FAILED TO OPERATE CORRECTLY CAUSING ME TO HIT THE STEERING WHEEL AND DASH CAUSING SEVERE INJURY TO MYSELF AND MINOR PASSENGERS IN THE VEHICLE. I ORIGINALLY FILED COMPLAINT THROUGH MY ATTORNEY KENNETH MILLER, JR. BATON ROUGE, LA. I WANT TO SETTLE THIS CASE ASAP.
NHTSA complaint #10161797 — an unverified report by a vehicle owner.
at 132,000 milesNEW Market, MNCrash
AIR BAGS:FRONTAL
DT: THE CONTACT STATED WHILE TRAVELING AT 60 MPH THE CONTACT'S VEHICLE WAS INVOLVED IN A COLLISION WITH ANOTHER VEHICLE. IT WAS A FRONTAL IMPACT. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER HAS NOT BEEN CONTACTED. THE VEHICLE WAS TOTALED.
NHTSA complaint #10144524 — an unverified report by a vehicle owner.
at 130,000 milesBaton Rouge, LACrash4 injured
SEAT BELTS
DURING AN ACCIDENT THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT EQUIPMENT FAILED TO LOCK.*MR EVERYONE INSIDE THE VEHICLE SUSTAINED SOME TYPE OF INJURY (GEO PRIZM). *NM UPDATED 12/22/05
NHTSA complaint #10124706 — an unverified report by a vehicle owner.
at 130,000 milesBaton Rouge, LACrash4 injured
AIR BAGS
DURING AN ACCIDENT THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT EQUIPMENT FAILED TO LOCK.*MR EVERYONE INSIDE THE VEHICLE SUSTAINED SOME TYPE OF INJURY (GEO PRIZM). *NM UPDATED 12/22/05
NHTSA complaint #10124706 — an unverified report by a vehicle owner.
at 54,000 milesMays Landing, NJ
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE EXHAST MANIFOLD IS CRACKED. I WENT TO AN USED AUTO PARTS DEALER AND FOUND THAT THERE WHERE 4 VEHICLES FROM THE SAME PRODUCTION LINE THAT HAD CRACKED EXAUST MAINIFOLDS IN THE SAME LOCATION. WHEN THE VEHICLE IS NOT IN MOTION EXAUST FUMES ENTER THE INSIDE OF THE CAR. TOYOTA COROLLAS COME FROM THE SAME PRODUCTION LINE.
NHTSA complaint #10097986 — an unverified report by a vehicle owner.
Parma Heights, OH
SEAT BELTS:FRONT:RETRACTOR
THE SEAT BELTS LOCK IN THE RETRACTED POSITION THEY ARE UNABLE TO BE USED. THIS USUALLY STARTS WITH THEM STICKING WHEN YOU TRY TO PULL THEM DOWN TO BUCKLE. I HAVE TWO GEO PRIZMS A 1996 AND A 1997 THEY BOTH HAVE HAD THIS PROBLEM FOR A LONG TIME.
NHTSA complaint #10074627 — an unverified report by a vehicle owner.
at 104,662 milesChico, CAFire
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
A FEW MINUTES AFTER I STARTED MY 1997' GEO PRIZM ON THE EVENING OF 3/7/04, IT BEGAN TO MAKE A STRANGE NOISE. I DROVE THE CAR ABOUT SIX BLOCKS TO A SERVICE STATION; BY THE TIME I PULLED IN AND POPPED THE HOOD, IT STARTED TO SMELL HOT- ALTHOUGH TEMP GAUGE WAS STILL NORMAL. I POPPED THE HOOD, SAW SMOKE COMING FROM FUEL INJECTION SYSTEM, AND TRIED TO TURN VEHICLE OFF. I REMOVED THE KEY FROM THE IGNITION, BUT THE CAR KEPT RUNNING, AND TRYING TO CONTINUOUSLY RESTART ITSELF. I SEARCHED THE TRUNK FOR TOOLS TO DISCONNECT THE BATTERY; AT THIS POINT THE ENGINE IGNITED, AND THERE WAS SO MUCH SMOKE THAT I COULD NOT GET CLOSE TO THE VEHICLE SAFELY ANY LONGER. I CALLED 911 ON MY CELL PHONE, AND LESS THAN TEN MINUTES LATER, A FIRE TRUCK CAME AND PUT THE FIRE OUT. I AM TOLD THAT THERE IS ABOUT A THOUSAND DOLLARS WORTH OF DAMAGE IN PARTS ALONE: MY STARTER, IGNITION SYSTEM, TWO OUT OF FOUR FUEL INJECTORS, THE ENTIRE WIRE HARNESS, COMPUTER, POSITIVE CABLE TO THE BATTERY, AND POSSIBLY THE BATTERY ITSELF WILL ALL NEED TO BE REPLACED. PRIOR TO THIS INCIDENT, THERE WAS NO INDICATION THAT ANYTHING WAS WRONG WITH MY CAR. ALL MAINTENANCE WAS CURRENT.
NHTSA complaint #10064098 — an unverified report by a vehicle owner.
at 104,662 milesChico, CAFire
ELECTRICAL SYSTEM:IGNITION
A FEW MINUTES AFTER I STARTED MY 1997' GEO PRIZM ON THE EVENING OF 3/7/04, IT BEGAN TO MAKE A STRANGE NOISE. I DROVE THE CAR ABOUT SIX BLOCKS TO A SERVICE STATION; BY THE TIME I PULLED IN AND POPPED THE HOOD, IT STARTED TO SMELL HOT- ALTHOUGH TEMP GAUGE WAS STILL NORMAL. I POPPED THE HOOD, SAW SMOKE COMING FROM FUEL INJECTION SYSTEM, AND TRIED TO TURN VEHICLE OFF. I REMOVED THE KEY FROM THE IGNITION, BUT THE CAR KEPT RUNNING, AND TRYING TO CONTINUOUSLY RESTART ITSELF. I SEARCHED THE TRUNK FOR TOOLS TO DISCONNECT THE BATTERY; AT THIS POINT THE ENGINE IGNITED, AND THERE WAS SO MUCH SMOKE THAT I COULD NOT GET CLOSE TO THE VEHICLE SAFELY ANY LONGER. I CALLED 911 ON MY CELL PHONE, AND LESS THAN TEN MINUTES LATER, A FIRE TRUCK CAME AND PUT THE FIRE OUT. I AM TOLD THAT THERE IS ABOUT A THOUSAND DOLLARS WORTH OF DAMAGE IN PARTS ALONE: MY STARTER, IGNITION SYSTEM, TWO OUT OF FOUR FUEL INJECTORS, THE ENTIRE WIRE HARNESS, COMPUTER, POSITIVE CABLE TO THE BATTERY, AND POSSIBLY THE BATTERY ITSELF WILL ALL NEED TO BE REPLACED. PRIOR TO THIS INCIDENT, THERE WAS NO INDICATION THAT ANYTHING WAS WRONG WITH MY CAR. ALL MAINTENANCE WAS CURRENT.
NHTSA complaint #10064098 — an unverified report by a vehicle owner.
at 78,000 milesAltoona, PA
SEAT BELTS:REAR/OTHER
REAR SEAT BELTS ARE INOPERATIVE, MAKING IT IMPOSSIBLE FOR CONSUMER TO INSTALL ANY TYPE OF CHILD SEAT.
NHTSA complaint #10046169 — an unverified report by a vehicle owner.
at 96,000 milesConcord, CA
SEAT BELTS:FRONT:RETRACTOR
I HAVE A 1997 GEO PRIZM. THE DRIVER SIDE SEAT BELT WILL NOT FULLY EXTEND AND LOCKS UP MULTIPLE TIMES WHEN TRYING TO PULL IT OUT TO LOCK IN PLACE FOR SAFE DRIVING. THIS IS MY SECOND GEO PRIZM THAT HAS HAD THIS PROBLEM. I FEEL THERE SHOULD BE A VOLUNTARY RECALL BY THE MANUFACTURER TO GET THIS FIXED ON ALL THEIR CARS.
NHTSA complaint #10028651 — an unverified report by a vehicle owner.
at 12,611 milesStockton, CA
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SIDE SEAT BELT RETRACTOR FAILED AT 12,611 MI (3/29/99) AND AGAIN AT 24,000 MI. (OUT OF WARRANTY TIME BY A FEW MONTHS). CENTRAL CHEVROLET IN FREMONT, CA FIXED BOTH TIMES. 2ND TIME COST $200+ AND RENTAL CAR CHARGE. CENTRAL ADVISED THEY WOULDN'T REDUCE THE COST OF 2ND FAILURE BECAUSE I DIDN'T HAVE MY MAINTENANCE SERVICE WORK DONE BY THEM. BACK SEAT, PASSENGER SIDE SEAT BELT RETRACTOR HAS ALSO FAILED (WON'T RETRACT). CAN'T AFFORD TO HAVE FIXED. ONLY HAVE 2 USEABLE SEAT BELTS IN BACK SEAT. ISN'T THIS A SAFETY ISSUE?
NHTSA complaint #10025486 — an unverified report by a vehicle owner.
at 12,611 milesStockton, CA
SEAT BELTS:REAR/OTHER
DRIVER'S SIDE SEAT BELT RETRACTOR FAILED AT 12,611 MI (3/29/99) AND AGAIN AT 24,000 MI. (OUT OF WARRANTY TIME BY A FEW MONTHS). CENTRAL CHEVROLET IN FREMONT, CA FIXED BOTH TIMES. 2ND TIME COST $200+ AND RENTAL CAR CHARGE. CENTRAL ADVISED THEY WOULDN'T REDUCE THE COST OF 2ND FAILURE BECAUSE I DIDN'T HAVE MY MAINTENANCE SERVICE WORK DONE BY THEM. BACK SEAT, PASSENGER SIDE SEAT BELT RETRACTOR HAS ALSO FAILED (WON'T RETRACT). CAN'T AFFORD TO HAVE FIXED. ONLY HAVE 2 USEABLE SEAT BELTS IN BACK SEAT. ISN'T THIS A SAFETY ISSUE?
NHTSA complaint #10025486 — an unverified report by a vehicle owner.
OAK Ridge, NJ
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SEAT BELT HAS GOTTEN STUCK IN THE RETRACTOR AND HAD TO BE REPLACED TWICE SINCE VEHICLE PURCHASE. FIRST FAILURE AT 27000 MILES, AND SECOND FAILURE AT 88000 MILES.
NHTSA complaint #10021849 — an unverified report by a vehicle owner.
at 115,000 milesGlendora, CA
SEAT BELTS
THE DRIVER SEAT BELT LOCKED UP AND DID NOT RELEASE. (THE LOCK MECHANISM WAS BROKE) *TS. THE REAR SEAT BELT ALSO EXPERIENCED THE SAME PROBLEM.
NHTSA complaint #10004433 — an unverified report by a vehicle owner.
at 101,000 milesOgdensburg, NJCrash
AIR BAGS:FRONTAL
WHILE DRIVING DOWN MAJOR HIGHWAY, REARENDED ANOTHER VEHICLE AT ABOUT 25MPH. RESULTING IN MAJOR DAMAGE TO FRONT END, AND NO AIRBAGS DEPLOYED!
NHTSA complaint #10000228 — an unverified report by a vehicle owner.
Baltimore, MD
SEAT BELTS:FRONT:ANCHORAGE
NO SUMMARY. DT
NHTSA complaint #770309 — an unverified report by a vehicle owner.
Carmichael, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE BRAKES ENGAGED WOULD ENGAGE AND THEN DISENGAGE WHILE DRIVING, AND AT ONE PINT WOULD NOT RELEASE, THE DEALER THEN REPLACED THE MASTER CYLINDER, ON THE SECOND OCCASION CONSUMER'S DAUGHT WAS IN AN ACCIDENT WHEN SHE TRIED TO STOP, SHE PRESSED THE BRAKES BUT THEY WENT TO THE FLOOR AND THEN THE BRAKES LOCKED UP,
NHTSA complaint #785991 — an unverified report by a vehicle owner.
Carmicheal, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
AT 40MPH, BRAKES ENGAGE AND CONSUMER IS UNABLE TO ACCELERATE. CAUSE UNKNOWN. DEALER NOTIFIED.*AK CONSUMER ADDS BRAKE LINE, FRONT AND BACK BRAKES FAILED 8,000 MILES LATER RESULTING IN AN ACCIDENT. BRAKE PEDAL PUSHED TO FLOOR IN ORDER TO STOP. MASTER CYLINDER REPLACED.
NHTSA complaint #8011211 — an unverified report by a vehicle owner.
Carmicheal, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
AT 40MPH, BRAKES ENGAGE AND CONSUMER IS UNABLE TO ACCELERATE. CAUSE UNKNOWN. DEALER NOTIFIED.*AK CONSUMER ADDS BRAKE LINE, FRONT AND BACK BRAKES FAILED 8,000 MILES LATER RESULTING IN AN ACCIDENT. BRAKE PEDAL PUSHED TO FLOOR IN ORDER TO STOP. MASTER CYLINDER REPLACED.
NHTSA complaint #8011211 — an unverified report by a vehicle owner.
Fortworth, TX
SEAT BELTS
DRIVER'S SEAT BELT LOCKS AND DOESN'T RETRACT AS NORMAL. CONSUMER HAS TO PULL, INCHING THE STRAP OUT SO THAT IT WON'T LOCK UP. THIS WAS SECOND TIME SEAT BELT WAS REPAIRED.
NHTSA complaint #895872 — an unverified report by a vehicle owner.
LAS Vegas, NV
TIRES
I PURCHASED FIRESTONE TIRES FROM SEARS, AFTER I HAD DRIVEN 70 MILES, ONE OF THE TIRES FAILED, I HEARD A LOUD POP, AN EXPLOSION. I WENT BACK TO THE STORE WHERE I PURCHASED THE TIRES. SEARS' SALESPERSON, AT FIRST, INSISTED THAT I PROBABLY HIT SOMETHING BEFORE FAILURE. I KNOW THAT I DID NOT HIT ANYTHING. I WAS DRIVING ABOUT 35-40 MILES PER HOUR AT THE TIME FAILURE OCCURRED. I REQUESTED THAT THE NEW FIRESTONE'S TIRES THAT I PURCHASED FROM SEAR BE REPLACE WITH TIRES OF DIFFERENT MANUFACTURER AND SEAR'S SALESPERSON COMPLIED.*AK (TIRESIZE: P17565S14)
NHTSA complaint #748782 — an unverified report by a vehicle owner.