Palm Bay, FL
AIR BAGS
Safety recall that has not been addressed by the dealership in over 4 months
NHTSA complaint #11730634 — an unverified report by a vehicle owner.
2016 GMC Acadia airbag problems
130 of the 280 complaints about the 2016 GMC Acadia are about the airbag system — 46% of everything reported for this model year. Half of the failures with a mileage on record happened before 130,000 miles.
130
Complaints
3
Crashes
0
Fires
3
Injuries
Exactly what failed
AIR Bags
129
99.2%
Inflator Module
1
0.8%
Airbags across every GMC Acadia year
What owners said
Filed with NHTSA, in their own words.
Oceanside, CA
AIR BAGS
I have a recall on this vehicle that GMC has failed to provide me parts/repair and this recall will be 3 years old in June. I have emailed the local dealer, the manager of the local dealer, GM corporate, and no one has followed through. The best I came to getting the repair was that Corporate made sure I had an appointment and dealer had my part, I went to that appt at my local dealer in Jan 2025 (Premiere GMC of Carlsbad, CA) and waited 2 hours with cars ahead of me (even thought I had an appt) only to be told the part was not there, they would order it and get back to me. Happy to [provide proof of emailing local dealer, GM Corporate etc. with no resolution. I cannot sell my vehicle without this repair done. And I continue to drive daily in an unsafe car.
NHTSA complaint #11718488 — an unverified report by a vehicle owner.
Dearborn, MI
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11697497 — an unverified report by a vehicle owner.
Dearborn, MI
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. Two local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11693580 — an unverified report by a vehicle owner.
Middleburg, FL
AIR BAGS
After the air bag recall i went and had them do it and 3 days later is still coming on. Saying service air bag. And alot of people is having issues with tighen gas cap light. I have replaced everything it could be and still does it. Now i believe its a bigger problem and there is alot of ppl having the same issues. I dont remember the exact date either. This is the absolute worst vehicle ever.
NHTSA complaint #11675781 — an unverified report by a vehicle owner.
Ranger, TX
Crash
1 injured
AIR BAGS
I was in an accident and my AIRBAGS DID NOT DEPLOY. Filed claim with progressive insurance (claim # [XXX]) which they have declared the vehicle a TOTAL LOSS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11665505 — an unverified report by a vehicle owner.
at 130,000 miles
Columbus, OH
Crash
1 injured
AIR BAGS
The contact owned a 2016 GMC Acadia. The contact stated that when she had placed the vehicle in reverse (R), and was applying the accelerator pedal, all of the air bags deployed. The contact stated that she lost control of the vehicle and crashed into her neighbor's house. The contact stated that she was rendered unconscious. The contact stated that when she recovered consciousness the police were on scene and issued her a traffic citation. The contact stated that no emergency medical personnel were called to the scene of the accident. The contact stated that she had not gone to a doctor, but she had pain in her back and had bruises on both legs and feet. The contact stated that the vehicle had been towed to an impound lot. The contact stated that she had called here insurance provider who had declared the vehicle a total loss. The manufacturer was not made aware of the failure. The contact stated that she had received notification of NHTSA Campaign Number: 23V334000 (Air Bags) and related the failure to the recall. The failure mileage was approximately 130,000.
NHTSA complaint #11663648 — an unverified report by a vehicle owner.
Medina, OH
AIR BAGS
GMC has failed to repair/replace airbag due to recall
NHTSA complaint #11653030 — an unverified report by a vehicle owner.
Henderson, NV
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11652561 — an unverified report by a vehicle owner.
Scottsdale, AZ
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11646987 — an unverified report by a vehicle owner.
at 161,000 miles
Jacksonville, NC
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 161,000. Parts distribution disconnect.
NHTSA complaint #11643757 — an unverified report by a vehicle owner.
Burlington, WI
Crash
3 injured
AIR BAGS
I was in minor accident this past December. The airbag ruptured and cut up my face. I was extremely confused as to how this could happen and after doing a little research, I found out that the vehicle has an open recall for their air bags. I was extremely shook by this information because we were never notified for such a life threatening recall! I contacted gm over 3 weeks ago. The first person I spoke with expressed that she needed to escalate the issue to the right place and that someone would contact me. A week went by and I did not hear anything so I called, I was told that it was sent to the wrong place but they were going to make sure the matter would be sent to the correct department and that they would reach out to me within a few business days. I have not heard from another person at gm since.
NHTSA complaint #11641860 — an unverified report by a vehicle owner.
Concord, NC
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11640366 — an unverified report by a vehicle owner.
Janesville, WI
AIR BAGS
I've contacted my local GMC dealer over a year ago around the exact time I received the letter about the airbags and the problem still hasn't been fixed because I was told that they don't have the parts.
NHTSA complaint #11630852 — an unverified report by a vehicle owner.
Lyons, MI
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received a notification of NHTSA Campaign Number: 23V334000(Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11623591 — an unverified report by a vehicle owner.
Casa Grande, AZ
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11622538 — an unverified report by a vehicle owner.
Akron, OH
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11611798 — an unverified report by a vehicle owner.
Thousand Oaks, CA
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11611816 — an unverified report by a vehicle owner.
Sherman Oaks, CA
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11611188 — an unverified report by a vehicle owner.
Warren, MI
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11610396 — an unverified report by a vehicle owner.
Elgin, IL
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11609312 — an unverified report by a vehicle owner.
New River, AZ
AIR BAGS
There has been a recall in effect since 5/10/23 - NHTSA Recall No. 23V3344; Manufacturer Recall No. N232404980, and there still is no remedy. I have spoken to our local dealership several times, called the GMC Manufacturer today, 8/19/24, and was told there is "no remedy yet; they are working on it. With this enormous safety recall, it is hazardous for drivers to utilize their vehicles without remedy. What can you do to get this pushed through? How many lawsuits will it take for GMC to "remedy" this issue?
NHTSA complaint #11609360 — an unverified report by a vehicle owner.
Warrington, PA
AIR BAGS
MAY RESULT IN SERIOUS INJURY OR DEATH??? AND ITS BEEN OVER A YEAR SINCE WE RECEIVED THE NOTIFICATION OF THE RECALL WHICH I AM CERTAIN GM KNEW ABOUT LONG BEFORE THE NOTIFICATION, WE SIMPLY CANT JUST PARK THE VEHICLE AND WAIT. I AM SURE THE HEADS OF GM ARE NOT DRIVING ANY RECALLED AIRBAG VEHICLES. SO THE PUBLIC HAS TO RISK SERIOUS INJURY OR DEATH WHILE WE LISTEN TO THE LIES ABOUT “SUPPLY CHAIN ISSUES” THAT HAVE LONG WORN OUT THERE EXISTENCE SINCE THE END OF COVID. CORPORATE GREED AT WORK AND KNOW ONE TO HELP THE NORMAL FOLKS. WHAT WOULD YOU DO??
NHTSA complaint #11608583 — an unverified report by a vehicle owner.
Warren, MI
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11606538 — an unverified report by a vehicle owner.
Kaukauna, WI
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11606643 — an unverified report by a vehicle owner.
Santa Rosa, CA
AIR BAGS
I received a letter from GMC in June 2023 (14 months ago) notifying me of a safety recall on my 2016 GMC Acadia regarding front driver side airbag inflator. The letter said the inflator my rupture during deployment sending shrapnel (metal fragments) to the vehicle interior resulting in serious injury and/or death to the driver or other occupants. I have contacted a dealer for recall repair and was told there are NO replacement parts available and no date when they may be available. 8/2/2024 I contacted GMC regarding this recall issue and no parts. The representative said GMC has no date when parts may become available, that I would get a letter when parts are available. THIS IS NOT ACCEPTABLE AND A KNOWN SAFETY HAZARD BY GMC. I can't sell my vehicle with an open known safety recall. EFFECTED OWNERS NEED ACTION NOW ON THIS RECALL, BEFORE MORE PEOPLE DIE OR ARE INJURED.
NHTSA complaint #11606113 — an unverified report by a vehicle owner.
Santa Paula, CA
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not made aware of the issue. The contact had not experienced a failure. The VIN tool confirms parts not available.
NHTSA complaint #11603839 — an unverified report by a vehicle owner.
Milford, OH
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11603356 — an unverified report by a vehicle owner.
Gunter, TX
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
NHTSA complaint #11600932 — an unverified report by a vehicle owner.
Birch Run, MI
AIR BAGS
The contact owns a 2016 GMC Acadia. The contact was notified of NHTSA Campaign Number: 23V334000(Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11600467 — an unverified report by a vehicle owner.