FaultScore

2017 GMC Acadia other reported problems

167 of the 954 complaints about the 2017 GMC Acadia are about the other systems — 18% of everything reported for this model year. Half of the failures with a mileage on record happened before 33,000 miles.

C

167

Complaints

1

Crashes

1

Fires

2

Injuries

Exactly what failed

Unknown OR Other 167 100.0%

Other & Unspecified across every GMC Acadia year

2007 14 2.0%
2008 63 8.9%
2009 17 2.4%
2010 11 1.5%
2011 14 2.0%
2012 39 5.5%
2013 21 3.0%
2014 29 4.1%
2015 23 3.2%
2016 21 3.0%
2017 167 23.5%
2018 116 16.3%
2019 119 16.8%
2020 14 2.0%
2021 20 2.8%
2022 10 1.4%
2025 12 1.7%

What owners said

Filed with NHTSA, in their own words.

Greeley, CO

UNKNOWN OR OTHER

Shift to park take forever to get it to recognize that vehicle is in park. my lane departure only works sometimes.

NHTSA complaint #11750345 — an unverified report by a vehicle owner.

Mora, MN

UNKNOWN OR OTHER

🚨 P0128 code, thermostat-related symptoms, Steering Assist Reduced warnings, increased steering effort, or other safety concerns while driving.

NHTSA complaint #11749164 — an unverified report by a vehicle owner.

Columbia, MD

UNKNOWN OR OTHER

My Shift To Park senor come on often and wouldn't let me turn the vehicle off.

NHTSA complaint #11748052 — an unverified report by a vehicle owner.

Brooklyn, NY

UNKNOWN OR OTHER

When the car was parked and turned off, I received a notice to "SHIFT TO PARK" even though the car was in park.

NHTSA complaint #11738561 — an unverified report by a vehicle owner.

Tiffin, IA

UNKNOWN OR OTHER

Seeing the intermittent shift to park messages when the vehicle has been shifted into park and the ignition is turned to the off position. Shifter wire harness jumper & transmission controls A malfunctioning shifter raises fears of potential rollaway accidents, even if such cases remain rare. For anyone who has to park on a slope, this fear can cause serious worry. Yes, there is a service bulletin (19-NA-206) No, this is 1 of the only problems I have had with this. The other issues I have had is the clear coating on the rims are peeling

NHTSA complaint #11726695 — an unverified report by a vehicle owner.

Sappington, MO

UNKNOWN OR OTHER

The shift to park keeps showing up and I had this issue taken care of last year at the dealership and it just started again. It is over $600 to have the repair done and should last more than a year before it needs to be replaced again. The lane assist pops up every couple weeks that it is not working.

NHTSA complaint #11726403 — an unverified report by a vehicle owner.

Marlton, NJ

UNKNOWN OR OTHER

In March of 2022 at around 79,000 miles, the temperature gauge was intermittently stuck on cold with the cooling fan constantly running and “steering assist reduced” displayed in the DIC. The car was found to have a bad thermostat which was replaced at the dealership on 3/28/2022. About 2 months ago the car started doing the same exact thing again. I have an appointment at the same dealership on March 23. It is likely the same problem again and I have only driven about 50,000 miles since the last time it was fixed. The car is now out of warranty. This is apparently a common recurrent with these model cars. There is in fact a service bulletin released about this very issue. GMC should replace and repair this issue since it is clearly a flaw.

NHTSA complaint #11723963 — an unverified report by a vehicle owner.

Daleville, VA

UNKNOWN OR OTHER

Pulled into a parking space, put the car into park and tried to shut the car off. The warning system said I needed to shift to park. I was in park but could not shut the car off because the car thought I wasnt in park. Took 15 minutes of shifting from park to all gears and shaking the gear shifter before it finally let me shut the vehicle off. This is now the second time this has happened and ive had to have the same thing repaired. They are replacing the whole shifter assembly. Error reads SHIFT TO PARK. This is happening every few years now and at almost 1000 dollars to repair and only lasting a year or so, this is ridiculous.

NHTSA complaint #11706484 — an unverified report by a vehicle owner.

Cheyenne, WY

UNKNOWN OR OTHER

GMC customer care representative & local GMC service department supervisor unable to help. 2017 Acadia Shift to Park message. It’s Difficult to turn the car off. The vehicle refuses to acknowledge the park position. Potential rollaway hazard. You may inspect. Took it to GMC service & confirmed it is a prevalent issue: Transmission control 13534320 = gearshift assembly & Jumper harness 84733196. This problem has been recurring for several years and I have problem solved how to shut the car off. GMC customer care rep said it’s an issue with all 2017 Acadias and tried to help. The system deemed it complicated case & escalated it to a Supervisor. She read a “customer care” script. After talking, she admitted that realistically GMC would not help. Yesterday, she advised me to file a complaint with NHTSA. I read that 2 other states Ohio & Tennessee won class action lawsuits because of the hazardous shift to park issue. If GMC issued recalls for 2017 Acadia shift to park then my 2017 GMC Acadia should have been included. I have been waiting for the recall for several years. GMC admits the problem is prevalent in 2017 GMC Acadias. Would you please issue a recall associated with this issue and link it to my VIN. Thank you.

NHTSA complaint #11695373 — an unverified report by a vehicle owner.

Laporte, MN

UNKNOWN OR OTHER

SHIFT TO PARK Warning comes on & you can't lock the vehicle nor will it shut off completely. I've had to start & reverse several times before it engages/recognizes that it is in park. OBVIOUSLY this is a KNOWN issue by reading all the other posts relating to this. Please issue a recall....

NHTSA complaint #11692011 — an unverified report by a vehicle owner.

Overton, TX

UNKNOWN OR OTHER

Vehicle is showing message of “shift to park” while trying to turn ignition off and currently in park. There is a current recall but it is saying this vehicle is not included in recall.

NHTSA complaint #11689849 — an unverified report by a vehicle owner.

Woodbridge, VA

UNKNOWN OR OTHER

The transmission in my 2017 GMC Acadia needs to be replaced. According to an article from Qulll&Arrow, LLP, transmission problems affected the 2017, 2018, 2019 and some 2020 models, however, my VIN number is not included in this. I am reporting this so it can be documented in case other owners come forward and a pattern can be established.

NHTSA complaint #11687509 — an unverified report by a vehicle owner.

Warrenton, MO

UNKNOWN OR OTHER

vehicle has shift to park message, and will not allow the vehicle to shut down even though the vehicle is in park.

NHTSA complaint #11685101 — an unverified report by a vehicle owner.

Upton, KY

UNKNOWN OR OTHER

Shift to park. Car will not register as in park. Have previously had issue fixed and has started again. Was told this is a common reoccurance and would likely happen again over time even if I pay to have it fixed again. Yesterday I spent 45 minutes trying to get the car to turn off. If it says shift to park the car will not shut completely down and there is nothing that can be done. I spoke with gmc for 30 min and was finally told to unhook the battery because they have no way to make it shut off without going to a dealership which was closed at the time.

NHTSA complaint #11677683 — an unverified report by a vehicle owner.

Gilroy, CA

UNKNOWN OR OTHER

I get a warning whenever the car is placed on park with the shifter telling me to shift to park even though it’s already on park. This causes the car to not be able to turn off

NHTSA complaint #11675510 — an unverified report by a vehicle owner.

Palm City, FL

UNKNOWN OR OTHER

Cannot shift out of park. AC stops blowing also. Electric seats stopped working. Replaced BCM modular, solenoid , entire shifter and more. It worked for two months. -Happening again. Cannot shift out of park and the AC stops working. Seat are working at moment. It’s all intermittent. Currently dealer will not help me. No warranty anymore. Im on a site where thousands of gmc’s have this same problem. Im gonna have to bring back to another dealer but no one can figure it out how to fix this. I sent my last bill. I also had one before that with the shifter assembly and solenoid replaced. I cannot find at moment

NHTSA complaint #11671449 — an unverified report by a vehicle owner.

Jacksonville, NC

UNKNOWN OR OTHER

Shifting car into park and the car does not register that it is in park. Display reads "shift to park" and lights do not shut off. Car will sit for 15 or more minutes before the car registers it is actually in park. I try to start it, shut it off, of start it, put in gear and then switch back to park and shut it off but still reads "shift to park". Battery is going to die if this keeps happening. GMC should be responsible for doing a complete recall on this, especially since they are aware of the problem. I have been stranded in parking lots waiting for this car to correct itself. this has been going on for over 4 years.

NHTSA complaint #11670080 — an unverified report by a vehicle owner.

Homestead, FL

UNKNOWN OR OTHER

When I turn off the car it says required "shift to park" the car stays on and I can not exit the car it will not lock doors and it stays on.

NHTSA complaint #11663825 — an unverified report by a vehicle owner.

Ann Arbor, MI

UNKNOWN OR OTHER

After shifting to park and attempting to turn off my vehicle, I receive an “Action Required Shift to Park” error message. I’m assuming the vehicle is in park but I’m not certain and worry about it moving or rolling. It is difficult to get it to turn off by jiggling the shifter and turning the vehicle on and off. At times, I am not able to get it off and then the vehicle will not lock and the battery goes dead. According to my VIN there is not an active recall but brief internet search states there has been numerous reports, recalls, and lemon law returns due to this.

NHTSA complaint #11656658 — an unverified report by a vehicle owner.

Milltown, NJ

UNKNOWN OR OTHER

The vehicle keeps shaking specially at the first and second gear, up to 40miles/hr and at any up hills roads. I took it to the mechanic and he said that it’s an issue in the transmission and needs to be replaced. Also the engine fan randomly turns on automatically, and a warning message stating “Steering assist reduced. Drive with care”

NHTSA complaint #11651496 — an unverified report by a vehicle owner.

Bluffton, SC

UNKNOWN OR OTHER

Shift to park. Dash stating "Shift to Park" when vehicle has been put in park, this results in being unable to turn vehicle completely off. Have to continually move gear shift and hope that it recognizes that the car is in park, this lasted over 30 minutes of trying to get the car to recognize that it was in park. This needs to be recalled.

NHTSA complaint #11646955 — an unverified report by a vehicle owner.

Pikeville, NC

UNKNOWN OR OTHER

Shift to park warning stays on not allowing my car to turn off. Have to continually move gear shift in hopes it will recognize car is in park

NHTSA complaint #11644629 — an unverified report by a vehicle owner.

Scottsdale, AZ

UNKNOWN OR OTHER

Shift to park. Vehicle does not turn off when in park. This recall is in effect on other 2017 Acadias but for some reason ours is not under the recall. Had this issue in 2020 and it was repaired at our cost. It is now doing the same thing.

NHTSA complaint #11643329 — an unverified report by a vehicle owner.

Rome, GA

UNKNOWN OR OTHER

it is a shift to park issue. will not shift into park....sometimes it takes several attempts before the computer reads it is in park. then i can turn off the car the car has 130,000 miles and we are repairing the same issue for the third time

NHTSA complaint #11634913 — an unverified report by a vehicle owner.

Saint Cloud, MN

UNKNOWN OR OTHER

The known ‘Shift to park’ GMC vehicle defect could cause vehicle to rollaway and possibly hit someone.

NHTSA complaint #11630318 — an unverified report by a vehicle owner.

St. Louis, MO

UNKNOWN OR OTHER

When putting my car into park and turning the engine off. The car will not turn off and displays a shift to park error. The car has to be turned back on and shifted to a different position then put back in to park to try to turn engine off again. Often times this needs repeated several times before the engine will actually turn off.

NHTSA complaint #11625762 — an unverified report by a vehicle owner.

Chicago, IL

UNKNOWN OR OTHER

The contact owns a 2017 GMC Acadia. The contact stated that while in reverse occasionally the vehicles rearview cameras do not function properly as they should. The steering assist is not fully functional warning light was illuminated. The vehicle was not taken to a local dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,900. The contact referenced an unknown NHTSA campaign number as probable cause for the failure.

NHTSA complaint #11625205 — an unverified report by a vehicle owner.

Chariton, IA

UNKNOWN OR OTHER

Within a day of taking possession of the car, September 20, 2024, with odometer reading 76,352 , warning message in instrument cluster appears stating action required “steering assist is reduced, drive with care”. Following day, A/C stop working while driving. When park, I can hear radiator fan, running full speed (louder than normal). While driving at night, headlights are not bright, specially the high beam. On September 23, 2024, took it back to dealership I purchased the vehicle. They have the vehicle in the shop to fix the issues. Vehicle was ready for pick up September 27, 2024. September 29, 2024. Message in instrument cluster screen re-appear stating “Action required, steering assist reduced drive with care”; check engine light came on, remote start key not working, A/C stop working again, radiator fan running full speed and loud , Headlights are still not bright, Infotainment screen glitching, will not stay in home button and making clicking sound. Went back to dealership so that they can fix it. Diagnostic code : P0128. They were able to have A/C working when I left the shop. and no messages on the instrument cluster. Following day, I have all the same issues I have before. My appointment to come back in to the shop to fix the thermostat issue I was October 10, 2024, on October 9, additional problems occur on top of the issue I am having. While driving and accelerating multiple lights on the instrument cluster screen appears on top of other issues and car decelerates. The check engine light came on, steering assist reduced drive with care , parking brake, car stability comes on and message stating engine power is reduced. This happened while driving on a highway at night on my way to work. I had to have the vehicle towed to the dealership..

NHTSA complaint #11623544 — an unverified report by a vehicle owner.

Hendersonvlle, NC

UNKNOWN OR OTHER

My Gmc although not listed on the recall list has been effected by the "shift to park" issues that plague these vehicles. I was out of town and was unable to shift my vehicle safely into park without warnings that my vehicle wasn't secured. I had to disconnect my battery when I had to park in order to prevent roll back and endangerment to other. I took my vehicle for repairs and was told it was a common problem and nothing can be done but pay out of pocket. Why? It has the same issues as the others? Why can't I be recompensated for a recall issue? I have records to show it was the gear shift control and all other.

NHTSA complaint #11623317 — an unverified report by a vehicle owner.

Leesville, LA

UNKNOWN OR OTHER

After putting the car in Park and shutting off the engine, the message “SHIFT TO PARK” appears on the dashboard display and will not allow the vehicle to be locked. This has occurred numerous times since buying the vehicle.

NHTSA complaint #11616974 — an unverified report by a vehicle owner.

Other 2017 GMC Acadia problems

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