FaultScore

2019 GMC Acadia driver assist problems

16 of the 539 complaints about the 2019 GMC Acadia are about the driver-assist systems — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 500 miles.

C

16

Complaints

3

Crashes

0

Fires

0

Injuries

Exactly what failed

Assist 3 18.8%
Automatic Emergency Braking 3 18.8%
Blind Spot Detection 2 12.5%
Warnings 2 12.5%
Warnings 2 12.5%
Rearview System Braking 2 12.5%
Adaptive Cruise Control 1 6.3%
Warning 1 6.3%

Driver Assist & Collision Avoidance across every GMC Acadia year

2016 12 7.4%
2017 35 21.6%
2018 15 9.3%
2019 16 9.9%
2020 18 11.1%
2021 20 12.3%
2024 15 9.3%
2025 31 19.1%

What owners said

Filed with NHTSA, in their own words.

Taylorsville, KY

FORWARD COLLISION AVOIDANCE: WARNINGS

Thermostat in these are all bad and everyone keeps having problems with them. Also forward collision warning and steering stability warning come on. Thermostat needs to have recall. Everyone is having the same problems.

NHTSA complaint #11742603 — an unverified report by a vehicle owner.

Jackson, MS

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I see where GMC Acadia is have a recall on transmission and if it’s the description of my two GMC Acadia’s, but when I put my Vin number in it doesn’t have a recall

NHTSA complaint #11726873 — an unverified report by a vehicle owner.

Jackson, MS

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

It has the ABS lights on and tire traction light on check engine light on and given signs of failed transmission Slow to takeoff shuttering of transmission

NHTSA complaint #11726874 — an unverified report by a vehicle owner.

Baxter, TN

LANE DEPARTURE: ASSIST

My Temp control sensor is causing my check engine light to come on. After reviewing the problem, It seems many owners have had this same problem nation wide. I,m simply adding to the complaints by other owners that this should be a recall problem since so many owners are having this same problem. I,ve only had this car for 2 weeks & like the vehicle very much but this is a per the mechanic that may be caused by the sensor being placed too close to the exhaust without better protection from the heat. Please take this into consideration & hopefully come up with an adequate protective cover

NHTSA complaint #11707535 — an unverified report by a vehicle owner.

Rancho Santa Margarita, CA

FORWARD COLLISION AVOIDANCE: WARNINGS

The put in park shows after engine is turned off, have to restart and shift out of park and back to park. This could take several times to accomplish.

NHTSA complaint #11698161 — an unverified report by a vehicle owner.

Puyallup, WA

LANE DEPARTURE: BLIND SPOT DETECTION

Driver side blind spot not longer works. When driving the blind spot indicator just stopped working a month ago and I didn't take notice until I almost hit another car. I contacted gmc about this issue as well and was also told there isn't any recall for this and it would have to be diagnosed by there mechanics. There were no other issues prior to this. Also the "shift to park" warning has been popping up for 3 days now when my car is in park. My car won't complete shut everything off until that warning is turned off. I called GMC of puyallup and was told only certain vin qualifies for the recall for the gmc 2019 acadia. That's absolutely ridiculous! I can't exit my vehicle until the car senor knows my vehicle is in park which is a major concern and safety issue because my home is on a slope.

NHTSA complaint #11636321 — an unverified report by a vehicle owner.

Mesa, AZ

LANE DEPARTURE: ASSIST

Code 0128 coolant temperature sensor failure triggered reduced lane departure assist

NHTSA complaint #11631676 — an unverified report by a vehicle owner.

Plainfield, IL

BACK OVER PREVENTION: WARNINGS

Vehicle placed in the park position on several occasions, but indication from monitoring system shows not in park position, vehicle rocks back and forward when foot taken off brake pedal. indicator requiring me to remove shifter from park and place back in park several times before indicator acknowledge vehicle in park. Transmission jerks and stalls when initial drive train mobolized and leaking fluid from transmission. Dealer never acknowledge issue after several visits, was told at last visit after over two years of complaining that seal was bad in transmission. Approximate dates of incident is over a 2 year span.

NHTSA complaint #11587473 — an unverified report by a vehicle owner.

Troy, NY Crash

BACK OVER PREVENTION: WARNINGS

Unnecessary safety feature sounds and alerts distract driver's normal driving and viewing habits. Any which could be turned off, have been. Every time the car is started, there is a message that these warnings have been turned off. The message never goes away and stays on the entire drive time unless manually turned off.] These type of messages need to turn off after a short delay.

NHTSA complaint #11579859 — an unverified report by a vehicle owner.

Troy, NY Crash

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Unnecessary safety feature sounds and alerts distract driver's normal driving and viewing habits. Any which could be turned off, have been. Every time the car is started, there is a message that these warnings have been turned off. The message never goes away and stays on the entire drive time unless manually turned off.] These type of messages need to turn off after a short delay.

NHTSA complaint #11579859 — an unverified report by a vehicle owner.

Troy, NY Crash

LANE DEPARTURE: WARNING

Unnecessary safety feature sounds and alerts distract driver's normal driving and viewing habits. Any which could be turned off, have been. Every time the car is started, there is a message that these warnings have been turned off. The message never goes away and stays on the entire drive time unless manually turned off.] These type of messages need to turn off after a short delay.

NHTSA complaint #11579859 — an unverified report by a vehicle owner.

Anderson, SC

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

I owned a 2019 GMC Acadia Denali with surround vision system (rear camera). In December 2023, my rear camera went out and almost caused me to hit someone while backing up. I don't totally depend on the rear camera when backing, but this time when I turned around to look if anything was behind me I didn't see no one. I took my vehicle to the dealer to get it checked out and to repair it. They found that the vision process module was bad. The technician found that the vpm had internal malfunction and corrosion due to water intrusion damaging vpm completely. found code B101D for internal failure and not responding to any programming or commands. Replaced vision processing module at a cost of $1348.90. I wrote to GM explaining the problem and request reimbursement. As of today, no response from GM. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11571360 — an unverified report by a vehicle owner.

Staten Island, NY

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

On 9/24/23, I was driving both locally & the highway in S. I., NY. Suddenly the Adaptive Cruise Control feature shut off & on repeatedly & kept flashing (Adaptive Cruise Control unavailable) almost causing an accident, then I pulled over and shut off the system. The next day on (9/25/23) I brought the car to GMC & Buick Dealership at 1855 Hylan Blvd, S.I. N.Y. 10306. After a couple of hours, the manager Carlos Mercado tells me they need to do further testing tells me to come back on 10/04/23. I arrive at 9:00am for my appt. After three hours, I asked him what’s going on? He tells me that there are two Modular’s in the vehicle & needs to be reprogramed & updated. He says the mechanic that was working on it can’t do it & to come back. I knew at that point I was being scammed. On 10/11/23 at 10:15am he comes & tells me the vehicle is ready. I go to the register tells me at first was $671.00. I said for what? It’s outrageous! He says oh it’s electrical. I asked him did you replace any parts? He says no. replace any wires? He says no. I said if this was a recall I wouldn’t pay for it because its a safety issue. So he must have felt guilty and says I give you a discount & the price now is $555.56. So I says to him this is a lot of money for this. He tells me it was labor. I said to him I have been watching the whole time that the vehicle would sometimes be in the service area & the parking lot with the mechanic hardly working on it. I said to him do you think I’m a fool because I’m a woman unaccompanied by a man you take advantage of me. So they would not release the car unless I pay for it which I did with a credit card. On 10/12/23, I filed a complained with GM for a full refund, and explained that the program was faulty & only need an update and I was contacted by Charlie from the Executive team on 10/17/23. Tells me he will reach out to the dealer. On 10/23/23 he tells me they can only offer $250 in reward points which I declined, because they know I wont use it.

NHTSA complaint #11553558 — an unverified report by a vehicle owner.

Wilsonville, AL

LANE DEPARTURE: BLIND SPOT DETECTION

Vehicle refuses to turn off due to "Shift to Park" error being displayed. Vehicle also gives "Driver assist unabled. Drive safely" message and AC will not cool and vehicle coolant gauges will not work.

NHTSA complaint #11550795 — an unverified report by a vehicle owner.

Vienna, GA

LANE DEPARTURE: ASSIST

Vehicle will have a message on the dash that says “drive with care steering assist is reduced”, the fans will come on and stay on, and the temperature hand will quit working along with air conditioner. It has not been inspected, I am not sure if the steering assist being reduced could cause any harm to myself or others.

NHTSA complaint #11492914 — an unverified report by a vehicle owner.

at 500 miles Atascadero, CA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

TL* THE CONTACT OWNS A 2019 GMC ACADIA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND INSIDE THE CABIN OF THE VEHICLE WHILE DRIVING WITH THE WINDOWS ROLLED DOWN. ADDITIONALLY, THE AUTOMATIC EMERGENCY BRAKING ACTIVATED WITHOUT DRIVER INPUT. THE VEHICLE WAS TAKEN TO RANCHO GRANDE MOTORS LOCATED AT 1404 AUTO PARK WAY, SAN LUIS OBISPO, CA 93405, WHERE THE CONTACT WAS INFORMED THAT THE ISSUE WAS COMMON WITH SIMILAR VEHICLES. THE AUTOMATIC EMERGENCY BRAKING FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500. THE CONSUMER STATED THE DVD WOULD TURN ON IT. THE DEALER STATED IT COULD BE DUE TO A MISSING REMOTE THAT WAS NOT INCLUDED WITH THE VEHICLE. THE PARKING BRAKE WOULD ACTIVATE INDEPENDENTLY. THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE STEERING AND ENGINE REDUCED POWER THE WARNING LIGHT ILLUMINATED. THE HEADREST DVD PLAYER DO NOT PLAY THROUGH THE SPEAKERS. THE WIRELESS PHONE CHARGER WAS OFTEN INOPERABLE. THE SECOND GEAR DOES THE NOT SHIFT PROPERLY. THE DASH AND RADIO PERIODICALLY LOSE POWER. THE WINDOWS MAKE A LOUD OBNOXIOUS NOISE WHEN ROLLED DOWN.

NHTSA complaint #11341276 — an unverified report by a vehicle owner.

Other 2019 GMC Acadia problems

← Full 2019 GMC Acadia report