Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
26.7%
25,000 – 49,999 miles
13.3%
50,000 – 74,999 miles
723.3%
75,000 – 99,999 miles
723.3%
100,000 – 149,999 miles
1033.3%
150,000+ miles
310.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 1997peak 9Jan 2020
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 100,000 milesSalem, OHCrash
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS FAILED DURING DRIVING AT NIGHT NEARLY CAUSING A SERIOUS ACCIDENT. MANY LIVES COULD BE AFFECTED BECAUSE OF THIS WELL KNOWN DESIGN ISSUE NOT BEING ADDRESSED BY GMC. THERE IS A GMC RECALL FOR THIS SAME PROBLEM, BUT MY VEHICLE ISN'T INCLUDED. GMC NEEDS TO RE-EVALUATE THIS ISSUE AND INCLUDE MORE VEHICLES. THEY KNOW THE PROBLEM EXISTS AND SHOULD MAKE EFFORTS TO INCLUDE ALL AFFECTED VEHICLES.
NHTSA complaint #10930110 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 157,000 milesClear Spring, MD
ELECTRICAL SYSTEM
THE FUEL GAUGE SHOWS EMPTY WHEN THERE IS FUEL IN VEHICLE
NHTSA complaint #11296845 — an unverified report by a vehicle owner.
at 157,000 milesClear Spring, MD
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE SHOWS EMPTY WHEN THERE IS FUEL IN VEHICLE
NHTSA complaint #11296845 — an unverified report by a vehicle owner.
at 87,500 milesNorth Tonawanda, NY
FUEL/PROPULSION SYSTEM
THE FUEL LEVEL SENSOR IS MALFUNCTIONING GIVING ME ERRONEOUS HIGH AND LOW READINGS. I NOTICED IN AUGUST 2011, GM ISSUED A SPECIAL COVERAGE FOR THIS EXACT PROBLEM, HOWEVER IT WAS ONLY GOOD FOR 10 YEARS OR 120,000 MILES. MY ENVOY IS 11-1/2 YEARS OLD, BUT ONLY HAS APPROX. 87,500 MILES ON IT. SEEING THIS IS AN OBVIOUSLY SAFETY ISSUE WHICH HAS LED TO AT LEAST 1 KNOWN ACCIDENT, I WOULD LIKE TO KNOW IF THERE IS ANYWAY THAT YOU CAN HELP ME GET GM TO EXTEND THE COVERAGE TO MY ENVOY? MY ENVOY ALSO RECENTLY HAD A SPECIAL COVERAGE INITIATED FOR THE HEADLAMP DRIVER MODULE (HDM). I WAS ABLE TO GET THAT FIXED BECAUSE GM ISSUED THE COVERAGE FOR A TOTAL OF 12 YEARS AND 150,000 MILES. SO THE PRECEDENT HAS BEEN SET TO PROVIDE COVERAGE FOR A VEHICLE MY AGE. ANY HELP THAT YOU COULD PROVIDE WOULD BE APPRECIATED. THANK YOU. [XXX] *PM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11175787 — an unverified report by a vehicle owner.
at 170,000 milesSumter, SC
ENGINE
MISFIRE IN CYLINDER CAR CUT COMPLETELY OFF IN TRAFFIC IT ONLY HAPPENS WHEN YOU ACCELERATE LIKE ENTERING THE RAMP TO THE HIGHWAY AS YOU ACCELERATE ONTO THE HIGHWAY CAR WILL MISFIRE CUTTING OFF VERY DANGEROUS SITUATION.
NHTSA complaint #11103796 — an unverified report by a vehicle owner.
at 130,000 milesSpringville, UT
ELECTRICAL SYSTEM
BATTERY DYING EVERYDAY. PARASITIC DRAW FROM THE POWER SEAT.
NHTSA complaint #10954133 — an unverified report by a vehicle owner.
at 130,000 milesSpringville, UT
ELECTRICAL SYSTEM
FRONT HEADLIGHTS OUT. ALL OTHER LIGHTS WORKING.
NHTSA complaint #10954136 — an unverified report by a vehicle owner.
at 130,000 milesSpringville, UT
ENGINE
OIL PRESSURE SENSOR. I COULD DRIVE A VERY SHORT DISTANCE BEFORE THE OIL PRESSURE WOULD FALL DOWN TO ZERO. THE OIL PRESSURE WARNING LIGHT WOULD COME ON AND THEN STOP ENGINE.
NHTSA complaint #10954135 — an unverified report by a vehicle owner.
at 130,000 milesSpringville, UT
FUEL/PROPULSION SYSTEM
OIL PRESSURE SENSOR. I COULD DRIVE A VERY SHORT DISTANCE BEFORE THE OIL PRESSURE WOULD FALL DOWN TO ZERO. THE OIL PRESSURE WARNING LIGHT WOULD COME ON AND THEN STOP ENGINE.
NHTSA complaint #10954135 — an unverified report by a vehicle owner.
Washington, MO
EXTERIOR LIGHTING
HEADLAMPS AND FOG LAMPS FAILED WHILE OPERATING VEHICLE
NHTSA complaint #10946782 — an unverified report by a vehicle owner.
at 100,000 milesSalem, OHCrash
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS FAILED DURING DRIVING AT NIGHT NEARLY CAUSING A SERIOUS ACCIDENT. MANY LIVES COULD BE AFFECTED BECAUSE OF THIS WELL KNOWN DESIGN ISSUE NOT BEING ADDRESSED BY GMC. THERE IS A GMC RECALL FOR THIS SAME PROBLEM, BUT MY VEHICLE ISN'T INCLUDED. GMC NEEDS TO RE-EVALUATE THIS ISSUE AND INCLUDE MORE VEHICLES. THEY KNOW THE PROBLEM EXISTS AND SHOULD MAKE EFFORTS TO INCLUDE ALL AFFECTED VEHICLES.
NHTSA complaint #10930110 — an unverified report by a vehicle owner.
at 120,000 milesMonticello, KY
EXTERIOR LIGHTING
MY COMPLAINT IS REGARDING LOW BEAM LIGHTS GOING OFF INTERMITTENTLY. THERE IS A GMC RECALL FOR THIS SAME PROBLEM, BUT MY VEHICLE ISN'T INCLUDED. THIS ISSUE CREATES A SAFETY HAZARD WHEN IT HAPPENS DUE TO EITHER DRIVING WITH HIGH BEAMS ON OR JUST FOG LIGHTS ON. GMC NEEDS TO RE-EVALUATE THIS ISSUE AND INCLUDE MORE VEHICLES. THEY KNOW THE PROBLEM EXISTS AND SHOULD MAKE EFFORTS TO INCLUDE ALL AFFECTED VEHICLES.
NHTSA complaint #10918034 — an unverified report by a vehicle owner.
Wilsonville, AL
FUEL/PROPULSION SYSTEM
FUEL GAUGE DOESN'T WORK. HAVE RUN OUT OF GAS TWICE. NOT A SAFE SITUATION. GMC KNOWS AND HASN'T ISSUED A RECALL
NHTSA complaint #10907012 — an unverified report by a vehicle owner.
at 60,800 milesNorth Tonawanda, NY
EXTERIOR LIGHTING
MY SAFETY COMPLAINT IS IN REGARDS TO THE GM SAFETY RECALL 14291 LOW BEAM HEADLAMPS AND DRL COULD FAIL TO ILLUMINATE. REF NO. 15V519000. I AM EXPERIENCING THE EXACT SAME PROBLEM DESCRIBED IN THIS SAFETY RECALL. MY RELAY SWITCH HAS FAILED AND MY LOW BEAM LAMPS DO NOT FUNCTION IN MY 2007 GMC ENVOY. LUCKILY IT HAPPENED WHEN I WAS IN MY DRIVEWAY AND NOT ON THE STREET. HOWEVER, GM AND THE DEALER HAVE STATED THAT MY VEHICLE IS NOT INCLUDED IN THE RECALL FOR SOME REASON AND THEY REFUSE TO REPLACE MY FAULTY RELAY MENTIONED IN THE RECALL. I BELIEVE GM NEEDS TO EXTEND THE RECALL TO INCLUDE MORE 2007 GMC ENVOY'S. GMC CUSTOMER SERVICE TOLD ME THERE IS NOTHING THEY CAN DO TO HELP ME. IT IS NOT SAFE TO DRIVE MY CAR RIGHT NOW! PLEASE HELP.
NHTSA complaint #10903407 — an unverified report by a vehicle owner.
Waterford, MI
WHEELS
REPLACED DRIVER & PASSENGER HUB ASSEMBLY AND BOTH TIE ROD ENDS WITHIN LAST 6 MONTHS. STILL SERVICE TIRE MONITOR STILL COMING ON FOR PASSENGER SIDE. BUMP/THUMP NOISE COMING FROM REAR SUSPENSION NOW AND I FEEL IT IN THE FLOOR. AUTOMATIC LOAD LEVEL CONTROL REAR SUSPENSION NOT WORKING NOW. UNDER 85,000 MILES
NHTSA complaint #10899572 — an unverified report by a vehicle owner.
Waterford, MI
STEERING
REPLACED DRIVER & PASSENGER HUB ASSEMBLY AND BOTH TIE ROD ENDS WITHIN LAST 6 MONTHS. STILL SERVICE TIRE MONITOR STILL COMING ON FOR PASSENGER SIDE. BUMP/THUMP NOISE COMING FROM REAR SUSPENSION NOW AND I FEEL IT IN THE FLOOR. AUTOMATIC LOAD LEVEL CONTROL REAR SUSPENSION NOT WORKING NOW. UNDER 85,000 MILES
NHTSA complaint #10899572 — an unverified report by a vehicle owner.
Waterford, MI
SUSPENSION
REPLACED DRIVER & PASSENGER HUB ASSEMBLY AND BOTH TIE ROD ENDS WITHIN LAST 6 MONTHS. STILL SERVICE TIRE MONITOR STILL COMING ON FOR PASSENGER SIDE. BUMP/THUMP NOISE COMING FROM REAR SUSPENSION NOW AND I FEEL IT IN THE FLOOR. AUTOMATIC LOAD LEVEL CONTROL REAR SUSPENSION NOT WORKING NOW. UNDER 85,000 MILES
NHTSA complaint #10899572 — an unverified report by a vehicle owner.
Fredericksburg, VA
UNKNOWN OR OTHER
THE REAR OF MY CAR LOWERS DOWN EXTREMELY LOW, JUST ABOUT EVERY TIME I TURN OF THE CAR. IT HAS BEEN HAPPENING FOR MANY, MANY, MONTHS, AND IT HAS GOTTEN WORSE OVER TIME. ONCE I CRANK IT UP, I BASICALLY HAVE TO WAIT FOR IT TO RISE UP. I HAVE NOTICED MANY COMPLAINTS ABOUT THIS ISSUE ONLINE. I KNOW GMC KNOWS ABOUT THIS ISSUE, AND THEY SHOULD LOOK INTO CORRECTED THIS ISSUE.
NHTSA complaint #10899095 — an unverified report by a vehicle owner.
Fredericksburg, VA
EXTERIOR LIGHTING
FOR MANY, MANY, MONTHS MY LOW BEAM LIGHTS HAVE BEEN GOING OUT WHILE DRIVING. ALL OTHER LIGHTS INCLUDING THE HIGH BEAMS WILL WORK. IT IS VERY UNSAFE TO BE DRIVING AT NIGHT AND HAVE YOUR LIGHTS GO OUT. I HAVE TAKEN THE VEHICLE TO SEVERAL DIFFERENT AUTO SHOPS, BUT THEY CAN'T FIND ANYTHING WRONG. I HAVE SEEN MANY COMPLAINTS ABOUT THIS ISSUE, SO I KNOW IT IS THE VEHICLE. GMC NEEDS TO DO THE RIGHT THING AND FIX THIS PROBLEM. IF GMC WON'T DO IT ON THEIR OWN, THE NHTSA NEEDS TO GET INVOLVED AND GET GMC TO RECALL THESE VEHICLES AND FIX THIS PROBLEM. THIS IS A VERY SERIOUS SAFETY ISSUE.
NHTSA complaint #10899090 — an unverified report by a vehicle owner.
Fredericksburg, VA
SUSPENSION
THE REAR OF MY CAR LOWERS DOWN EXTREMELY LOW, JUST ABOUT EVERY TIME I TURN OF THE CAR. IT HAS BEEN HAPPENING FOR MANY, MANY, MONTHS, AND IT HAS GOTTEN WORSE OVER TIME. ONCE I CRANK IT UP, I BASICALLY HAVE TO WAIT FOR IT TO RISE UP. I HAVE NOTICED MANY COMPLAINTS ABOUT THIS ISSUE ONLINE. I KNOW GMC KNOWS ABOUT THIS ISSUE, AND THEY SHOULD LOOK INTO CORRECTED THIS ISSUE.
NHTSA complaint #10899095 — an unverified report by a vehicle owner.
Fredericksburg, VA
ELECTRICAL SYSTEM
FOR MANY, MANY, MONTHS MY LOW BEAM LIGHTS HAVE BEEN GOING OUT WHILE DRIVING. ALL OTHER LIGHTS INCLUDING THE HIGH BEAMS WILL WORK. IT IS VERY UNSAFE TO BE DRIVING AT NIGHT AND HAVE YOUR LIGHTS GO OUT. I HAVE TAKEN THE VEHICLE TO SEVERAL DIFFERENT AUTO SHOPS, BUT THEY CAN'T FIND ANYTHING WRONG. I HAVE SEEN MANY COMPLAINTS ABOUT THIS ISSUE, SO I KNOW IT IS THE VEHICLE. GMC NEEDS TO DO THE RIGHT THING AND FIX THIS PROBLEM. IF GMC WON'T DO IT ON THEIR OWN, THE NHTSA NEEDS TO GET INVOLVED AND GET GMC TO RECALL THESE VEHICLES AND FIX THIS PROBLEM. THIS IS A VERY SERIOUS SAFETY ISSUE.
NHTSA complaint #10899090 — an unverified report by a vehicle owner.
at 17,000 milesBellefontaine, OH
EXTERIOR LIGHTING
TAKATA RECALL WAS DRIVING HOME AT NIGHT LOST THE LOW BEAMS THEY WOULD KEEP GOING OFF HAVING ME WITH NO LIGHTS AT ALL THE HIGH BEAMS WOULD WORK BUT NO LOW BEAMS AT ALL DRIVING WITH HIGH BEAMS ON IS NOT SAFE AND CAN GET PULLED OVER FOR THIS I HAVE HAD THIS BEFORE AND TURNED IT IN AND NOTHING I WOULD LIKE SOMTHING DONE ABOUT THIS IT IS SAFTY ISSUE AND SHOULD BE TAKEN CARE OF BY THE MANUFACTURES OF THIS CAR OR SUV
NHTSA complaint #10893840 — an unverified report by a vehicle owner.
at 17,000 milesBellefontaine, OH
ELECTRICAL SYSTEM
TAKATA RECALL WAS DRIVING HOME AT NIGHT LOST THE LOW BEAMS THEY WOULD KEEP GOING OFF HAVING ME WITH NO LIGHTS AT ALL THE HIGH BEAMS WOULD WORK BUT NO LOW BEAMS AT ALL DRIVING WITH HIGH BEAMS ON IS NOT SAFE AND CAN GET PULLED OVER FOR THIS I HAVE HAD THIS BEFORE AND TURNED IT IN AND NOTHING I WOULD LIKE SOMTHING DONE ABOUT THIS IT IS SAFTY ISSUE AND SHOULD BE TAKEN CARE OF BY THE MANUFACTURES OF THIS CAR OR SUV
NHTSA complaint #10893840 — an unverified report by a vehicle owner.
Laurel, MD
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY DENALI. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10884563 — an unverified report by a vehicle owner.
at 37,000 milesN. Charleston, SC
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT ON A CITY STREET THE INTERIOR/DASHBOARD LIGHTS, RADIO AND HEADLIGHTS SHUT OFF. THE CAR WAS ABLE TO DRIVE OFF THE MAIN ROAD AND AFTER TURNING THE HEADLIGHT SWITCH TO THE LEFT AND RIGHT SEVERAL TIMES THE LIGHTS CAME BACK ON. THE CAUSE OF THE PROBLEM IS UNKNOWN. AFTER SEVERAL WEEKS I HAVE NOT SEEN THE PROBLEM REOCCUR AND HAVE NOT BEEN ABLE TO RECREATE IT. CAUSE OF THE PROBLEM IS UNKNOWN. I CONTACTED THE GM DEALERSHIP AND THEY SAID THAT NOTHING LIKE THIS HAD BEEN REPORTED TO THEM ON OTHER VEHICLES, AND TO BRING THE CAR IN IF THE PROBLEM REOCCURS.+
NHTSA complaint #10871805 — an unverified report by a vehicle owner.
at 130,000 milesCaldwell, ID
EXTERIOR LIGHTING
I GOT IN TO MY CAR THE OTHER NIGHT AT AROUND 7PM PUT IT IN DRIVE AND THE HEADLIGHTS WOULD COME ON SO I TRIED THE SWITCH TO TURN THEM ON MANUALLY AND THAT DIDN'T WORK, SO I TURN MY CAR OFF AND STARTED IT AGAIN AND THEY STILL WOULDN'T WORK MY HI-BEAMS WORKED BUT MY LOW BEAMS AND MY DAYTIME RUNNING LIGHTS DON'T WORK ANYMORE. I HAVE REPLACE THE BULBS AND THE RELAY SWITCH AND STILL NOTHING. SO NOW I HAVE TO DRIVE WITH MY HI-BEAMS ON WHICH IS NOT GOOD I GOT PULLED OVER FOR DRIVING WITH THEM ON. I CALLED THE DEALERSHIP WHERE I PURCHASED IT AND THEY SAID THAT MY POWERTRAIN WARRANTY DOESN'T COVER FOR THEM TO LOOK AT IT & THEY WANT $75/HR JUST TO LOOK AT IT I CAN'T AFFORD THAT.
NHTSA complaint #10850636 — an unverified report by a vehicle owner.