NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Instrument Cluster/Panel
937.5%
Fuel Gauge System
312.5%
Glass, Side/Rear
312.5%
Exhaust System
312.5%
Tank Valve/Gauge
28.3%
Ignition
28.3%
Side/Window
14.2%
Hatchback/Liftgate
14.2%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
10.8%
10,000 – 24,999 miles
10.8%
25,000 – 49,999 miles
2823.3%
50,000 – 74,999 miles
3630.0%
75,000 – 99,999 miles
2319.2%
100,000 – 149,999 miles
2722.5%
150,000+ miles
43.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2007peak 9Nov 2018
NHTSA investigations into the 2005 GMC Envoy XL 370
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE11014Opened 25 Apr 2011Closed 23 Sep 2011FUEL SYSTEM, OTHER
Fuel level gauge system failure
The office of defects investigations (ODI) analyzed complaint data provided by General Motors (GM) as well as complaints submitted to ODI from consumers.In total, there were 5,089 unique reports indicating an inaccurate fuel level reading while driving.General Motors stated that this condition occurs when the contacts of the fuel sensor wear prematurely.Most of the complaints indicated an empty fuel gauge reading after filling the tank.Less than 10 percent of theODI complaints involved an engine stall incident.During this investigation, GM developed a remedy procedure and issued special covera...
DP10001Opened 7 Jan 2010Closed 23 May 2011FUEL SYSTEM, OTHER
Fuel Level Gauge System Failure
The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summari...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 67,000 milesBoyertown, PA1 injured
VISIBILITY:GLASS, SIDE/REAR
2005 GMC ENVOY XL BACK REAR DOOR WINDOW BRACKET DETACHED THE FIRST TIME, THE SECOND TIME THE BRACKET ITSELF BROKE AND SHATTERED THE REAR WINDOW. THIS IS A DESIGN FLAW THAT PEOPLE ALL OVER THE COUNTRY HAVE EXPERIENCED. I AM TRYING TO GET WARRANTY TO COVER IT BUT THEY KEEP TELLING ME THEY DON'T COVER BROKEN GLASS, WELL IF THE BRACKET DIDN'T SNAP IN 2 THE GLASS WOULD NOT HAVE BROKEN. I AM VERY LUCKY I WAS NOT BLINDED BY THE EXPLOSION OF GLASS. I TOOK PICTURES WHICH SHOW PIECES OF GLASS OVER 20 FEET AWAY. I ALSO READ POST BY OTHER PEOPLE WHERE CHILDREN WERE CUT IN THE FACE A SCARRED BY THIS SAME EVENT.
NHTSA complaint #10374961 — an unverified report by a vehicle owner.
at 67,000 milesBoyertown, PA1 injured
STRUCTURE
2005 GMC ENVOY XL BACK REAR DOOR WINDOW BRACKET DETACHED THE FIRST TIME, THE SECOND TIME THE BRACKET ITSELF BROKE AND SHATTERED THE REAR WINDOW. THIS IS A DESIGN FLAW THAT PEOPLE ALL OVER THE COUNTRY HAVE EXPERIENCED. I AM TRYING TO GET WARRANTY TO COVER IT BUT THEY KEEP TELLING ME THEY DON'T COVER BROKEN GLASS, WELL IF THE BRACKET DIDN'T SNAP IN 2 THE GLASS WOULD NOT HAVE BROKEN. I AM VERY LUCKY I WAS NOT BLINDED BY THE EXPLOSION OF GLASS. I TOOK PICTURES WHICH SHOW PIECES OF GLASS OVER 20 FEET AWAY. I ALSO READ POST BY OTHER PEOPLE WHERE CHILDREN WERE CUT IN THE FACE A SCARRED BY THIS SAME EVENT.
NHTSA complaint #10374961 — an unverified report by a vehicle owner.
at 104,751 milesCedarburg, WI1 injured
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2005 GMC ENVOY XL370 DENALI. WHILE THE VEHICLE WAS PARKED AND THE CONTACT WAS STANDING UNDER THE REAR HATCH WINDOW IT EXPLODED. HE STATED THAT THE EXPLOSION SOUNDED LIKE A BOMB. THE CONTACT STATED THAT HE DID NOT HAVE A SHIRT ON AT THE TIME AND HAD CUTS FROM THE GLASS ON HIS BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 104,751. UPDATED 12/23/10*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT A COST OF $1500. THE MANUFACTURER PAID FOR THE REPAIRS. UPDATED 01/01/11
NHTSA complaint #10353667 — an unverified report by a vehicle owner.
at 64,000 milesSaint Paul, MNCrash
FUEL SYSTEM, GASOLINE
VEHICLE COMPLETELY LOST POWER ON CONGESTED FREEWAY RESULTING IN REAR END CRASH.
NHTSA complaint #10352280 — an unverified report by a vehicle owner.
at 117,278 milesPhenix City, AL1 injured
SEAT BELTS
SIDE AIR BAGS DEPLOYED IN 2005 ENVOY SLT XL WHILE DRIVING DOWN HIGHWAY ON FOUR LANE ROAD. THE CAR HIT A SMALL POT HOLE IN THE HIGHWAY AND THEY DEPLOYED. I CALLED STATE TROOPER AND HE COULDN'T UNDERSTAND WHY THEY DEPLOYED EITHER. I MADE A TRAFFIC REPORT AND CARRIED IT TO DEALERSHIP. THEY CONTACTED GMAC AND THEY DECLINE TO GET INVOLVED AND SAID IT WAS A ACCIDENT. THERE IS NO DAMAGE TO VEHICLE OR WHEELS ON TRUCK. THE FRONT SEATBELTS STUCK ALSO. I WAS NOT GOING MORE THEN 45 MILES PER HOUR. THERE WAS A TRAFFIC LIGHT COMING UP AND I SLOWED FOR IT.
NHTSA complaint #10327238 — an unverified report by a vehicle owner.
at 117,278 milesPhenix City, AL1 injured
AIR BAGS:SIDE/WINDOW
SIDE AIR BAGS DEPLOYED IN 2005 ENVOY SLT XL WHILE DRIVING DOWN HIGHWAY ON FOUR LANE ROAD. THE CAR HIT A SMALL POT HOLE IN THE HIGHWAY AND THEY DEPLOYED. I CALLED STATE TROOPER AND HE COULDN'T UNDERSTAND WHY THEY DEPLOYED EITHER. I MADE A TRAFFIC REPORT AND CARRIED IT TO DEALERSHIP. THEY CONTACTED GMAC AND THEY DECLINE TO GET INVOLVED AND SAID IT WAS A ACCIDENT. THERE IS NO DAMAGE TO VEHICLE OR WHEELS ON TRUCK. THE FRONT SEATBELTS STUCK ALSO. I WAS NOT GOING MORE THEN 45 MILES PER HOUR. THERE WAS A TRAFFIC LIGHT COMING UP AND I SLOWED FOR IT.
NHTSA complaint #10327238 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 120,000 milesStaten Island, NY
STEERING
DRIVING CAR BRAKES GO GET IT FIX PAID 375 TO GET FIX NOW NO POWER STEERING FUEL GAUGE DOSEN. T WORK WHAT A MESS NEED HELP
NHTSA complaint #11153687 — an unverified report by a vehicle owner.
at 120,000 milesStaten Island, NY
SERVICE BRAKES
DRIVING CAR BRAKES GO GET IT FIX PAID 375 TO GET FIX NOW NO POWER STEERING FUEL GAUGE DOSEN. T WORK WHAT A MESS NEED HELP
NHTSA complaint #11153687 — an unverified report by a vehicle owner.
at 120,000 milesStaten Island, NY
FUEL/PROPULSION SYSTEM
DRIVING CAR BRAKES GO GET IT FIX PAID 375 TO GET FIX NOW NO POWER STEERING FUEL GAUGE DOSEN. T WORK WHAT A MESS NEED HELP
NHTSA complaint #11153687 — an unverified report by a vehicle owner.
at 115,000 milesStaten Island, NY
STEERING
LOST BRAKES WHEN DRIVING ON STREET REPLACE MASTER CYCLINDER BOTH BRAKE LINES POWER STEERING PUMP IS BROKEN FEUL GAUGE DOESN.T WORK WHAT A MESS
NHTSA complaint #11153530 — an unverified report by a vehicle owner.
at 115,000 milesStaten Island, NY
UNKNOWN OR OTHER
LOST BRAKES WHEN DRIVING ON STREET REPLACE MASTER CYCLINDER BOTH BRAKE LINES POWER STEERING PUMP IS BROKEN FEUL GAUGE DOESN.T WORK WHAT A MESS
NHTSA complaint #11153530 — an unverified report by a vehicle owner.
at 115,000 milesStaten Island, NY
SERVICE BRAKES
LOST BRAKES WHEN DRIVING ON STREET REPLACE MASTER CYCLINDER BOTH BRAKE LINES POWER STEERING PUMP IS BROKEN FEUL GAUGE DOESN.T WORK WHAT A MESS
NHTSA complaint #11153530 — an unverified report by a vehicle owner.
Port Reading, NJ
EXTERIOR LIGHTING
MY PROBLEM IS COVERED UNDER RECALL 14291 BUT MY YEAR ISN'T INCLUDED. DESPITE NUMEROUS BULB REPLACEMENTS AND MECHANIC VISITS, MY VEHICLE'S LOW-BEAM HEADLIGHTS DO NOT WORK. I'VE CONTACTED GM, BUT THEY OFFERED NO SOLUTION THAT'S AFFORDABLE. I HAVE NO HEADLIGHT OTHER THAN HIGH-BEAMS. PLEASE HELP AND MAKE GM INVESTIGATE THIS PROBLEM ON ALL THEIR 2005 MODEL YEAR VEHICLES.
NHTSA complaint #10991546 — an unverified report by a vehicle owner.
at 128,000 milesCircle, AK
AIR BAGS
STALLING OUT IN INTERSECTION,FUEL GAGE AND SPEED ODOMETER ,AIR BAGS DEFAULTING,SHACKING IN FRONT END , WHEN DRIVING. VERRY DANGEROUS.
NHTSA complaint #10885262 — an unverified report by a vehicle owner.
at 128,000 milesCircle, AK
ELECTRONIC STABILITY CONTROL (ESC)
STALLING OUT IN INTERSECTION,FUEL GAGE AND SPEED ODOMETER ,AIR BAGS DEFAULTING,SHACKING IN FRONT END , WHEN DRIVING. VERRY DANGEROUS.
NHTSA complaint #10885262 — an unverified report by a vehicle owner.
at 128,000 milesCircle, AK
FUEL/PROPULSION SYSTEM
STALLING OUT IN INTERSECTION,FUEL GAGE AND SPEED ODOMETER ,AIR BAGS DEFAULTING,SHACKING IN FRONT END , WHEN DRIVING. VERRY DANGEROUS.
NHTSA complaint #10885262 — an unverified report by a vehicle owner.
at 98,000 milesHanson, KY
AIR BAGS
I WAS DRIVING AT 30 MPH DOWN THE ROAD AND THE SIDE AIR BAGS DEPLOYED WITHOUT ME HAVING AN ACCIDENT OR HITTING ANYTHING THE SEAT BELT CAME LOOSE AND HIT MY DAUGHTER BREAKING HER GLASSES. THERE WAS NO WARNING AT ALL JUST A POP AND ALL CAME OUT. MY HEADLINER IS TORN.
NHTSA complaint #10851506 — an unverified report by a vehicle owner.
Auburn, WA
VISIBILITY/WIPER
THE REAR WINDOW TO OUR 2005 GMC ENVOY XL SHATTERED WHEN WE ATTEMPTED TO CLOSE THE REAR HATCH. THE WINDOW WAS FROZEN FROM THE COLD WEATHER AND WHEN IT FLEXED, IT SHATTERED EVERYWHERE.
NHTSA complaint #10817716 — an unverified report by a vehicle owner.
at 132,356 milesLafayette, IN
EXTERIOR LIGHTING
I HAD TROUBLE WITH THE GAUGE THAT SHOWS OVERHEATING.I TOOK THE CAR IN TO PUT IN A THERMOSTAT THINKING IT WAS THE PROBLEM,BUT WHEN I TOOK IT IN THEY SAID THAT MY CLUSTER WAS BAD AND THE GAUGES WERE MESSED UP.I PAID $392.00 FOR THE CLUSTER AND $100.00 FOR LABOR.I BOUGHT THIS VEHICLE USED WITH 119,000 MILES ON IT ON 6/20/2011 AND ON 2/23/2013 I HAD THE CLUSTER REPLACED WITH MILEAGE OF 132,356. I PUT ON NEW BRAKES AT THIS TIME SINCE THE HAD A HABIT OF GRABBING AND MAKING ME SLIDE AND JERK TO A STOP.THE ONLY PROBLEM I HAVE NOW IS THE THE DOOR LOCKS MESS UP ONCE IN AWHILE BUT OTHER THAN THAT I TAKE MY ENVOY IN EVERY 4000 MILES FOR AN OIL CHANGE AND A CHECK UP IT IS NOW 12/15/2015 AND I ONLY HAVE 142,000 MILES ON IT AND IT IS STILL RUNNING OK.I KEEP CHECKING ONCE A MONTH FOR RECALLS ON MY VEHICLE SOMETIMES A DOME LIGHT WILL COME ON .BUT NOT OFTEN.MY ENVOY HAS NOT RUST AND THE INTERIOR IS IN AS GOOD AS IT WAS WHEN I PURCHASED IT FROM THE PREVIOUS OWNER WHICH IS IN EXCELLENT CONDITION
NHTSA complaint #10810675 — an unverified report by a vehicle owner.
at 132,356 milesLafayette, IN
ELECTRICAL SYSTEM
I HAD TROUBLE WITH THE GAUGE THAT SHOWS OVERHEATING.I TOOK THE CAR IN TO PUT IN A THERMOSTAT THINKING IT WAS THE PROBLEM,BUT WHEN I TOOK IT IN THEY SAID THAT MY CLUSTER WAS BAD AND THE GAUGES WERE MESSED UP.I PAID $392.00 FOR THE CLUSTER AND $100.00 FOR LABOR.I BOUGHT THIS VEHICLE USED WITH 119,000 MILES ON IT ON 6/20/2011 AND ON 2/23/2013 I HAD THE CLUSTER REPLACED WITH MILEAGE OF 132,356. I PUT ON NEW BRAKES AT THIS TIME SINCE THE HAD A HABIT OF GRABBING AND MAKING ME SLIDE AND JERK TO A STOP.THE ONLY PROBLEM I HAVE NOW IS THE THE DOOR LOCKS MESS UP ONCE IN AWHILE BUT OTHER THAN THAT I TAKE MY ENVOY IN EVERY 4000 MILES FOR AN OIL CHANGE AND A CHECK UP IT IS NOW 12/15/2015 AND I ONLY HAVE 142,000 MILES ON IT AND IT IS STILL RUNNING OK.I KEEP CHECKING ONCE A MONTH FOR RECALLS ON MY VEHICLE SOMETIMES A DOME LIGHT WILL COME ON .BUT NOT OFTEN.MY ENVOY HAS NOT RUST AND THE INTERIOR IS IN AS GOOD AS IT WAS WHEN I PURCHASED IT FROM THE PREVIOUS OWNER WHICH IS IN EXCELLENT CONDITION
NHTSA complaint #10810675 — an unverified report by a vehicle owner.
at 132,356 milesLafayette, IN
ELECTRONIC STABILITY CONTROL (ESC)
I HAD TROUBLE WITH THE GAUGE THAT SHOWS OVERHEATING.I TOOK THE CAR IN TO PUT IN A THERMOSTAT THINKING IT WAS THE PROBLEM,BUT WHEN I TOOK IT IN THEY SAID THAT MY CLUSTER WAS BAD AND THE GAUGES WERE MESSED UP.I PAID $392.00 FOR THE CLUSTER AND $100.00 FOR LABOR.I BOUGHT THIS VEHICLE USED WITH 119,000 MILES ON IT ON 6/20/2011 AND ON 2/23/2013 I HAD THE CLUSTER REPLACED WITH MILEAGE OF 132,356. I PUT ON NEW BRAKES AT THIS TIME SINCE THE HAD A HABIT OF GRABBING AND MAKING ME SLIDE AND JERK TO A STOP.THE ONLY PROBLEM I HAVE NOW IS THE THE DOOR LOCKS MESS UP ONCE IN AWHILE BUT OTHER THAN THAT I TAKE MY ENVOY IN EVERY 4000 MILES FOR AN OIL CHANGE AND A CHECK UP IT IS NOW 12/15/2015 AND I ONLY HAVE 142,000 MILES ON IT AND IT IS STILL RUNNING OK.I KEEP CHECKING ONCE A MONTH FOR RECALLS ON MY VEHICLE SOMETIMES A DOME LIGHT WILL COME ON .BUT NOT OFTEN.MY ENVOY HAS NOT RUST AND THE INTERIOR IS IN AS GOOD AS IT WAS WHEN I PURCHASED IT FROM THE PREVIOUS OWNER WHICH IS IN EXCELLENT CONDITION
NHTSA complaint #10810675 — an unverified report by a vehicle owner.
at 142,000 milesAtlanta, GA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 GMC ENVOY XL 370. WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE BOLT WITHIN THE VEHICLE'S SENSORY SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.
NHTSA complaint #10783450 — an unverified report by a vehicle owner.
at 142,000 milesAtlanta, GA
ENGINE
TL* THE CONTACT OWNS A 2005 GMC ENVOY XL 370. WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE BOLT WITHIN THE VEHICLE'S SENSORY SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.
NHTSA complaint #10783450 — an unverified report by a vehicle owner.
at 68,000 milesBirmingham, AL
SERVICE BRAKES
ABS AND BRAKE WARNING LIGHT COMES ON AND OFF. DEALER SAID IT WAS A BAD BRAKE MODULE. AND WOULD NOT COVER UNDER WARRANTY.
NHTSA complaint #10763031 — an unverified report by a vehicle owner.
at 40,000 milesPittston, PA
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2005 GMC ENVOY XL 370. WHILE TRAVELING A HIGHWAY RATE OF SPEED, THE REAR WINDOWS FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A GLASS REPAIR SHOP WHERE BOTH WINDOWS WERE REPLACED, BUT THE FAILURE RECURRED TWO YEARS LATER, WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE REAR WINDOWS FRACTURED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE GLASS REPAIR SHOP WHO REPLACED THE REAR WINDOWS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 09/09/15
NHTSA complaint #10733199 — an unverified report by a vehicle owner.
at 80,000 milesAlexandria, VA
ENGINE
TL* THE CONTACT OWNS A 2005 GMC ENVOY XL 370. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ENGINE STALLED AND ALL OF THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. UPDATED 09/03/15*LJ THE CONSUMER RECEIVED A NOTICE IN AUGUST 2015 STATING THAT PART NECESSARY TO REPAIR THE VEHICLE HAD NOT YET BECOME AVAILABLE. UPDATED 12/16/2015
NHTSA complaint #10721537 — an unverified report by a vehicle owner.
Clarksville, TN
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 GMC ENVOY XL 370. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE SPEEDOMETER DISPLAYED 35 MPH WHEN THE VEHICLE WAS NOT IN MOTION AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE OIL AND THE TEMPERATURE GAUGES WERE NOT FUNCTIONING. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10701398 — an unverified report by a vehicle owner.
Clarksville, TN
ENGINE
TL* THE CONTACT OWNS A 2005 GMC ENVOY XL 370. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE SPEEDOMETER DISPLAYED 35 MPH WHEN THE VEHICLE WAS NOT IN MOTION AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE OIL AND THE TEMPERATURE GAUGES WERE NOT FUNCTIONING. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10701398 — an unverified report by a vehicle owner.
Fort Worth, TX
EXTERIOR LIGHTING
THE VERY SAME THING DESCRIBED IN NHTSA CAMPAIGN 14V755000, GM SAFETY RECALL 14291, BEGAN HAPPENING TO MY 2005 GMC ENVOY XL. MY HEADLIGHTS FLICKERED OFF AND ON. IN TIME, MY HEADLIGHTS STAYED OFF LONGER AND LONGER. ONLY THE LOW BEAMS AND THE DAYTIME RUNNING LIGHTS SEEMED TO BE AFFECTED. I COULD FIND NO DISCERNIBLE REASON OR CONNECTION TO ANY ACTION OR SETTING ON THE CAR. WHEN THE LIGHTS GO OUT WHEN I AM DRIVING AT NIGHT AND REMAIN OFF FOR MORE THAN A SECOND OR TWO, IT IS VERY DANGEROUS, SO I QUIT DRIVING AT NIGHT IN THIS VEHICLE AND HAVE TAKEN IT TO A GM SERVICE CENTER FOR REPAIR. THE RECALL 14291 LETTER POSTED AT HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM471691/RIONL-14V755-2465.PDF DESCRIBES MY SAFETY SITUATION EXACTLY. SERVICE MANAGER SAID MY CAR IS NOT INCLUDED IN THIS RECALL.
NHTSA complaint #10689413 — an unverified report by a vehicle owner.
at 83,440 milesMeridian, MS
ELECTRICAL SYSTEM
THE OIL GAUGE WENT OUT FIRST AND THE DEALER STATED THE OIL SENDING UNIT NEED TO BE REPLACE AND IT WOULD COST ME OVER 300. 00 DOLLARS, THEN NEXT THE ENGINE COOLANT GAUGE STARTING GOING CRAZY. I TOOK MY CAR BACK FOR AN OIL CHANGE AND WAS TOLD THE INSTRUMENT PANEL CLUSTER NEEDS REPLACING. I WENT BACK TO HAVE MY ENGINE COOLANT GAUGE LOOK AT BY THE DEALER BECAUSE I DID NOT WANT TO BE STRANDED SOMEWHERE WITH MY 4 YEAR TODDLER IN THE CAR AND PAID FOR THE DEALER TO REPLACE THE ENGINE COOLANT THERMOSTAT BASED ON THEIR INSTRUCTIONS. STILL MY OIL PRESSURE GAUGE WAS PEGGED OUT AND NOW THE SPEEDOMETER GAUGE HAS COMPLETELY STOP WORKING, SO I TOOK MY CAR BACK TO THE GMC DEALER AND WAS TOLD THE INSTRUMENT PANEL CLUSTER NEED TO BE REPLACE AND THAT WOULD TAKE CARE OF THE OIL PRESSURE GAUGE TOO. I WOULD HAVE TO PAY OVER $570.00 DOLLARS TO REPLACE INSTRUMENT PANEL CLUSTER AND THAT THERE IS NO WAY TO FIX THE OIL PRESSURE GAUGE BY ITSELF. I AM VERY UPSET AFTER BEING QUOTED AND TOLD THE FIRST TIME BY THE DEALER THAT THEY COULD FIX THE OIL PRESSURE GAUGE AT ONE PRICE AND NOW TELL ME THAT WITHOUT REPLACING THE INSTRUMENT PANEL CLUSTER FOR THE SPEEDOMETER GAUGE THEY ARE UNABLE TO REPAIR THE OIL GAUGE. I NEED ASSISTANCE WITH THIS PROBLEM DUE TO THIS IS MY ONLY VEHICLE IN WHICH TO TAKE MY PRESCHOOL CHILD BACK AND FORTH TO SCHOOL AND MANY DAYS OTHER DRIVES FROM BEHIND HAVE BLOWN THEIR HORN AT ME DUE TO GOING TO SLOW BECAUSE I AM UNSURE WHAT SPEED I AM GOING. I WAS USING THE RPM GAUGE TO HELP OUT BUT IT HAS NOW STOP WORKING TOO. I CONTACTED GMC ABOUT THE PROBLEM BUT THEY DIRECTED ME TO THE GMC DEALER, WHICH I AM STILL WAITING ON A RESPONSE FROM. THIS IS A SAFETY PROBLEM FOR ME TO BE DRIVING A CAR IN WHICH THE INSTRUMENT GAUGES JUST STOP WORKING AT ANYTIME.
NHTSA complaint #10679980 — an unverified report by a vehicle owner.
at 54,931 milesLincoln Park, MI
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2005 GMC ENVOY XL 370. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION SWITCH FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A FRACTURED IGNITION SWITCH AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 54,931. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10606425 — an unverified report by a vehicle owner.