15 of the
296 complaints about the 2003 GMC Envoy XL are about the
doors, latches and locks — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
71,412 miles.
B
15
Complaints
0
Crashes
0
Fires
1
Injuries
Exactly what failed
Latch
746.7%
Latches/Locks/Linkages
533.3%
Lock
213.3%
Latch
16.7%
What owners said
Filed with NHTSA, in their own words.
at 240,000 milesDanforth, IL
LATCHES/LOCKS/LINKAGES
I OWN A 2003 GMC ENVOY. THE DRIVERS SIDE REAR DOOR LATCH HAS BECOME INOPERABLE. THE DOOR LATCHES MAYBE 1 IN 10 TRIES. I FOUND A RECALL BUT THEY ARE TELLING ME MINE IS NOT COVERED UNDER THIS RECALL EVEN THOUGH IT IS THE EXACT PROBLEM AN I AM IN ONE OF THE STATES THAT IT COVERS.
NHTSA complaint #10404312 — an unverified report by a vehicle owner.
at 85,000 milesStacy, MN
LATCHES/LOCKS/LINKAGES
MY 2003 GMC ENVOY XL SLE HAS A LATCH PROBLEM ON THE BACK DOORS, IT HAS ALREADY BEEN FIXED BUT ISN'T RESOLVED AND THE DRIVER HEADLAMP CONSTANTLY BURNS OUT, 3 TIMES IN THE LAST 2 MONTHS. I CALLED ON A RECALL BUT THERE ISN'T ONE. ITS GOING TO CAUSE AN ACCIDENT AT SOME POINT. THE LAST TIME I TRIED TO FIX IT THE SOCKET WAS BURNT AND PLASTIC MELTED, THAT COULD'VE CAUSED A MAJOR FIRE. I AM VERY UNHAPPY AND DON'T KNOW WHAT CAN BE DONE HERE, IM GOING TO GET IN BIG TROUBLE BECAUSE I CAN'T PUT IN ANOTHER BULB IT WILL CAUSE MORE FIRE.
NHTSA complaint #10356617 — an unverified report by a vehicle owner.
at 110,000 milesNEW Underwood, SD
LATCHES/LOCKS/LINKAGES
REAR DOORS (BACK SEAT) MALFUNCTION, EITHER THEY DO NOT OPEN OR THEY DO NOT LATCH AND CLOSE.
NHTSA complaint #10342957 — an unverified report by a vehicle owner.
at 89,458 milesGibsonia, PA
LATCHES/LOCKS/LINKAGES
IN SIX YEARS MY 2003 ENVOY HAS HAD NOTHING BUT ELECTRICAL ISSUES. MY LIGHTS ARE CONSTANTLY BEING REPLACED. MY HEAD LIGHT WIRING HAS SHORTED OUT AND NOW THE WHOLE WIRING CONNECTION NEEDS REPLACED. THE LATEST IS AN ELECTRICAL SYSTEM PROBLEM THAT IS DRAINING MY BATTERY AND NOT ALLOWING IT TO PROPERLY CHARGE.
NHTSA complaint #10329461 — an unverified report by a vehicle owner.
at 81,324 milesHammond, IN1 injured
LATCHES/LOCKS/LINKAGES
THE REAR DRIVER DOOR POPPED OPEN AND WON'T CLOSE. THE FAN CLUTCH FAILED 2 WEEKS AFTER I PURCHASED THE VEHICLE. I THOUGHT THE TRANSMISSION WENT OUT BECAUSE IT WAS WINDING REALLY HIGH AND NOT DRIVING NORMALLY. ALSO THE REAR PASSENGER DOORS ON BOTH SIDES HAVE MALFUNCTIONED. THE WINDOW ON THE PASSENGER REAR WENT OUT. I HAVE NOT CORRECTED THE FAILURES AS OF NOW.
NHTSA complaint #10244088 — an unverified report by a vehicle owner.
at 51,264 milesPatterson, LA
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
OUT BACK LATCH DOOR, DOES NOT SHUT PROPERLY. YOU HAVE TO SLAM IT, AND IT FEELS LIKE IT IS GOING TO BREAK THE GLASS. IT SEEMS LIKE THIS SHOULD BE A VERY BIG ISSUE BECAUSE IF IT FAILS TO STAY CLOSE LIKE IT SOMETIMES DOES, IT COULD BE A VERY SERIOUS ISSUE.
NHTSA complaint #10220128 — an unverified report by a vehicle owner.
Portage, IN
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
LIFT GATE, UPPER MOLDING CRACKED WHEN OPENING BACK HATCH WINDOW. POORLY DESIGNED, CONTACTED GMC BASICALLY MY PROBLEM, EVEN THOUGH LOCAL GMC DEALER HAS TO REPLACE SEVERAL OVER THE LAST FEW YEARS. ALSO ANY VIBRATION FROM THE ROAD CAUSES THE WINDOW AND OR GATE TO COME UNLATCHED WHILE DRIVING. SPOKE TO GMC IN REGARDS TO THAT AND I ALSO CHECKED FOR RECALLS. WE PURCHASED THIS VEHICLE USED IN 2006 ITS A 2003 GMC 4X4 SLT XL 8-5.3L.
NHTSA complaint #10212998 — an unverified report by a vehicle owner.
at 50,827 milesIndpls, IN
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LEFT REAR DOOR LATCH FAILED,WHILE BEING REPLACED, I WAS INFORMED RIGHT LATCH LOOKED AS BAD. I PAID $542 FOR THESE. WHEN I CONTACTED GMC THEY TOLD ME THE SEALS HAD BEEN REPLACED AND SUPPOSEDLY THE LATCHES LOOKED OK THEN AND NO I'M SORRY,OLD PARTS ARE UNAVAILABLE.
NHTSA complaint #10198467 — an unverified report by a vehicle owner.
at 103,000 milesTraverse City, MI
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
REAR HATCH COVER FOR 2003 GMC ENVOY XL, IN WINTER CLIMATES, SNOW THEN ICE COLLECTS AND IT CAN BREAK, POTENTIALLY COME OFF GOING DOWN THE HIGHWAY, COULD IT CAUSE AN ACCIDENT? HASN'T HAPPENED YET, BUT THEY STILL HAVE NOT CHANGED THE DESIGN, AND ACCORDING TO FORMER SERVICE WRITER AT LOCAL DEALERSHIP,THEY HAVE REPAIRED OR REPLACE SEVERAL. FIRST REPAIR CONSISTS OF USING ADHESIVE UNDER HATCH, DOESN'T LAST LONG. I CONSIDER IT A DESIGN DEFECT, THAT SHOULD BE CHANGED, AGAIN WOULD ONLY BE A PROBLEM IN WINTER CLIMATE AREAS. INCIDENT DATE IS DATE SCHEDULE FOR REPLACEMENT OF PART.
NHTSA complaint #10157153 — an unverified report by a vehicle owner.
at 34,500 milesNEW Springfield, OH
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED ON 10-14-04 BOTH REAR DOOR LATCHES WERE REPLACED BECAUSE THE DOORS WERE FAILING TO LOCK. IN 2-06 THE CONTACT RECEIVED A RECALL LETTER CONCERNING THE LATCHES/LOCKS AND LINKAGES; NHTSA RECALL # 05V494000. ON 3-13-06 THE DEALERSHIP REPLACED THE WEATHER STRIPPING AROUND THE REAR DOORS AND INSPECTED THE VEHICLE FOR CORROSION ON THE LATCHES. THE DEALERSHIP DETERMINED THERE WAS NO CORROSION ON THE LATCHES. ON 4-8-06 WHILE DRIVING AT 40 MPH, AS THE CONTACT WAS MAKING A RIGHT TURN, THE PASSENGER SIDE REAR DOOR FLEW OPEN, CAUSING EXTENSIVE DAMAGE TO THE FRONT PASSENGER DOOR AND TO THE REAR PASSENGER DOOR. BOTH CHILD SAFETY LOCKS WERE ENGAGED AT THE TIME OF THE INCIDENT. THE VEHICLE WAS TOWED TO THE DEALERSHIP ON 4-08-06.
NHTSA complaint #10154939 — an unverified report by a vehicle owner.
at 61,500 milesSalyersville, KY
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LEFT REAR DOOR LATCH DOES NOT RELEASE 100% OF THE TIME, MAKING IT IMPOSSIBLE TO OPEN DOOR FROM OUTSIDE.
NHTSA complaint #10146849 — an unverified report by a vehicle owner.
Ramsey, NJ
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAVE A 2003 GMC ENVOY XL. I HAVE TO CONSTANTLY REPLACE HEAD LAMP BULBS AS THEY CONTINUOUSLY BURN OUT. I ALSO HAVE A PROBLEM WITH THE TURN SIGNAL. IF I HAVE THE HEAT ON, THE SIGNAL WON'T BLINK - JUST LIGHTS UP. I AM USING TODAY'S DATE ALTHOUGH THIS HAS BEEN GOING ON SINCE LATE NOVEMBER. I ALSO HAD THE PROBLEM WITH THE BACK DOORS AND HAD TO REPLACE THE LATCH ON ONE OF THE DOORS IN SEPTEMBER AND I CAN FEEL IT GOING ON THE OTHER DOOR AS WELL.
NHTSA complaint #10145530 — an unverified report by a vehicle owner.
Lima, OH
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FAULTY DRIVER SIDE SEAT BELT THAT WILL NOT RELEASE TO FASTEN. I HAVE TAKEN THE CAR IN AND THE REPAIR PERSON SAID THAT THERE WAS NOTHING WRONG, AND THAT IT JUST WAS CATCHING ON SOMETHING. ALSO, THE PASSENGER SIDE DOOR BEHIND THE DRIVERS SEAT WAS VERY HARD TO OPEN THE REPAIR PERSON AT THE SAME DEALERSHIP BROKE THE HANDLE TRYING TO OPEN THE DOOR. THE REPAIR SHOP DID FIX THE HANDLE FOR FREE, HOWEVER THE DOOR REMAINS STILL VERY HARD TO OPEN AND I WOULD NOT USE THIS PARTICULAR DOOR. AFTER A WHILE THE DOOR WOULD NOT CLOSE AND THE DOOR LATCH HAD TO BE REPLACED AT MY EXPENSE. THE BACK WINDOW WOULD NOT GO ALL THE WAY UP AND THE ACTUATOR HAD TO BE REPLACED ALSO. I AM NOT SURE WHAT MONTH THE FIRST INCIDENCE TOOK PLACE, BUT EVERYTHING SEEMED TO HAPPEN QUICKLY AFTERWARDS.
NHTSA complaint #10134830 — an unverified report by a vehicle owner.
at 41,096 milesWarren, OH
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE MAKING A RIGHT TURN OUT OF PARKING LOT, THE BACK LET DOOR OPENED, EVEN THOUGH IT WAS LOCKED. I WAS UNABLE TO CLOSE THE DOOR.
NHTSA complaint #10127724 — an unverified report by a vehicle owner.
at 30,000 milesDelhi, NY
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
IN FOUR DIFFERENT CASES ON MY 2003 GMC ENVOY THE REAR DOOR LATCH MECHANISMS FAILED TO WORK. IN AT LEAST ONE CASE THE LEFT REAR DOOR FAILED TO OPEN FROM EITHER THE INSIDE OR THE OUTSIDE. THE LEFT REAR DOOR HAS STUCK BUT NEVER FAILED TO OPEN, ALTHOUGH IT IS A FIGHT TO DO SO. THE LAST TIME I RETURNED THE CAR THEY REPLACED THE ENTIRE LATCH ASSEMBLY ON THE RIGHT SIDE, WITH THE DEALER TELLING ME THEY HAVE NEVER HAD COMPLAINTS. I FOUND THIS TO BE UNTRUE AS CONVERSATIONS WITH MANY OWNERS OF THE GMC ENVOY AND CHEV. TRAILBLAZER HAVE SEEN THE SAME THING. MY BIGGEST CONCERN IS THAT IN THE CASE OF AN EMERGENCY IF THE REAR DOORS DON'T WORK HOW DO WE GET OUR CHILDREN OUT OF THE CAR.
NHTSA complaint #10089054 — an unverified report by a vehicle owner.