FaultScore

FaultScore report

2003 GMC Envoy XL problems

Owners have filed 296 complaints about the 2003 GMC Envoy XL with NHTSA between 2004 and 2020. The largest single group is the fuel & propulsion. Across this model's run it ranks 1 of 4 worst.

D

FaultScore 71/100

Higher is worse. Measured against the other years of the GMC Envoy XL.

How this is worked out

The numbers

296

Complaints

17

Crashes reported

4

Fires reported

30

Injuries reported

2 complaints report a death.

81,324 mi

Median mileage at failure

Half of reported failures happened before this

15%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 77 vs 50 Severity 92 vs 50 Early failure 25 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 77
Against the median year of the GMC Envoy XL. 50 means typical for this model; 100 means roughly double.
Severity — 92
17.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 25
15% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2003 compares with every other GMC Envoy XL

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2003 GMC Envoy XL

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

0 crashes, 1 fires · median 68,500 mi

2 crashes, 1 fires · median 91,115 mi

Median failure at 83,162 miles

1 crashes, 0 fires · median 99,500 mi

1 crashes, 0 fires · median 88,815 mi

0 crashes, 1 fires · median 81,324 mi

Lights 18 6.1%

2 crashes, 1 fires · median 74,000 mi

Median failure at 71,412 miles

Airbags 11 3.7%

8 crashes, 0 fires · median 96,565 mi

Acceleration & Cruise Control 8 2.7%

Median failure at 64,125 miles

Suspension 7 2.4%

Median failure at 90,000 miles

Steering 6 2.0%

Median failure at 105,000 miles

Equipment & Accessories 5 1.7%

Median failure at 13,000 miles

Tires 5 1.7%

Median failure at 20,600 miles

Other & Unspecified 3 1.0%

Median failure at 117,000 miles

Wheels 3 1.0%

Median failure at 140,000 miles

Seats 2 0.7%

Median failure at 29,000 miles

Seat Belts 2 0.7%

1 crashes, 0 fires · median 108,000 mi

Brakes 2 0.7%

2 crashes, 0 fires · median 94,500 mi

Stability & Traction Control 1 0.3%

Median failure at 140,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Tank Assembly 12 19.7%
Instrument Cluster/Panel 10 16.4%
Body 10 16.4%
Filler Pipe AND CAP 8 13.1%
Latch 7 11.5%
Power Window Devices AND Controls 5 8.2%
Automatic Transmission 5 8.2%
Switch 4 6.6%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 8 3.2%
1,000 – 9,999 miles 5 2.0%
10,000 – 24,999 miles 11 4.4%
25,000 – 49,999 miles 34 13.7%
50,000 – 74,999 miles 53 21.3%
75,000 – 99,999 miles 54 21.7%
100,000 – 149,999 miles 64 25.7%
150,000+ miles 20 8.0%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Configuration Overall Front Side Rollover
2003 GMC Envoy XL 4-DR.

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Apr 2004 peak 12 Jan 2020

NHTSA investigations into the 2003 GMC Envoy XL

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

RQ17002 Opened 24 Apr 2017 Closed 29 Mar 2021 EXTERIOR LIGHTING:HEADLIGHTS

Loss of Headlights

The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by Gene...

EA07009 Opened 10 Jul 2007 Closed 28 Aug 2008 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

FUEL PUMP MODULE LEAKS GASOLINE

DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSI...

PE07014 Opened 13 Mar 2007 Closed 12 Jun 2007 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

FUEL TANK LEAK

IN JUNE 2007, GM WILL EXPAND ITS SPECIAL POLICY TO ADDRESS FUEL TANK INLET CHECK VALVE (ICV) FRACTURES ON CERTAIN MODEL YEAR (MY) TRAILBLAZER EXT AND GMC ENVOY XL VEHICLES.THE EXPANDED POLICY COVERS MY 2002-2004 TRAILBLAZER EXT, GMC ENVOY XL, AND GMC ENVOY XUV VEHICLES AND WILL EXTEND FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER COMES FIRST).GM WILL PROVIDE FREE REPAIR OF THE FUEL TANK. IT IS SENDING LETTERS TO OWNERS BEGINNING IN JUNE OF 2007.THIS ACTION SUPERSEDES GM'S PREVIOUS 7 YEAR/70,000 MILE SPECIAL POLICY FOR MY 2002 TRAILBLAZER EXT AND ENVOY XL VEHICLES.THE CONDITION IS MOST O...

PE07013 Opened 12 Mar 2007 Closed 10 Jul 2007 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

FUEL PUMP MODULE LEAKS GASOLINE

ODI HAS RECEIVED REPORTS THAT THE FUEL PUMP MODULE LEAKS FUEL AND OR VAPOR UNDERNEATH THE VEHICLE.GM STATES, THE FAILURE MECHANISM IS CORROSION OF THE FUEL PUMP MODULE FLANGE WHICH MAY LEAD TO A FUEL LEAK.CORROSION OF THE FUEL PUMP MODULE FLANGE IS THE RESULT OF THE VEHICLE OPERATING IN A CORROSIVE ENVIRONMENT.ODI HAS UPGRADED THIS PE TO ENGINEERING ANALYSIS (EA07-009) TO FURTHER ASSESS THIS ISSUE.

EA04021 Opened 3 Aug 2004 Closed 4 Nov 2004 EXTERIOR LIGHTING:BRAKE LIGHTS

BRAKE LAMP FAILURE

GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 20...

PE04001 Opened 5 Jan 2004 Closed 7 May 2004 FUEL SYSTEM, GASOLINE:STORAGE

FUEL SPILLAGE DURING REFUELING

THIS INVESTIGATION WAS OPENED ON THE MODEL YEAR (MY) 2003 CHEVROLET TRAILBLAZER.BASED ON GM'S INFORMATION REQUEST (IR) RESPONSE, ODI ADDED TO ITS ANALYSIS THE MY 2003 GMC ENVOY AND OLDSMOBILE BRAVADA VEHICLES.THESE VEHICLES SHARE THE SAME VEHICLE PLATFORM (GM 360/370) AND FUEL FILL COMPONENTS.INCIDENT SUMMARY NUMBERS REPORTED ABOVE INCLUDE THESE VEHICLES.EPA REGULATES THE FUEL DISPENSING RATES AT FILLING STATIONS AND GM STATES THAT THE REPORTS OF SPITBACK FOR THE SUBJECT VEHICLES ARE PRINCIPALLY CAUSED BY FUEL DISPENSING PUMPS EXCEEDING THE RATE SPECIFIED BY EPA.ODI FINDS THAT THE RATE OF COMP...

Recalls on the 2003 GMC Envoy XL

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

05V494000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

CERTAIN SPORT UTILITY VEHICLES HAVE A REAR SIDE CLOSURE LATCH THAT MAY NOT LATCH OR UNLATCH DUE TO CORROSION CAUSED BY ROAD SPLASH, SUCH AS WATER AND ROAD SALT. THESE VEHICLES WERE ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA.

Risk: IF THE DOOR IS NOT LATCHED PROPERLY AND IT GOES UNNOTICED, IT MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN UNBELTED OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.

04V527000

EXTERIOR LIGHTING:BRAKE LIGHTS

ON CERTAIN SPORT UTILITY VEHICLES, VIBRATION AND HEAT MAY CAUSE THE TAIL LAMP/STOP LAMP BULB TO LOOSEN IN ITS SOCKET. IF THIS OCCURS, THE BULB MAY FLICKER AND EVENTUALLY BECOME INOPERATIVE.

Risk: AN INOPERATIVE BRAKE LAMP WILL NOT CONVEY THE DRIVER'S INTENTION OF STOPPING TO DRIVERS IN FOLLOWING VEHICLES, AND AN INOPERATIVE REAR TURN SIGNAL LAMP WILL NOT CONVEY THE DRIVER'S INTENTION TO TURN TO DRIVERS IN FOLLOWING VEHICLES. BOTH OF THESE FAILURES CAN INCREASE THE RISK OF A CRASH.

04V046000

VISIBILITY:WINDSHIELD WIPER/WASHER

CERTAIN SPORT UTILITY VEHICLES HAVE WINDSHIELD WIPER SYSTEMS THAT WILL NOT TURN ON, CEASE OPERATION WHILE IN USE, FAIL TO TURN OFF/ON BY THEMSELVES (MOISTURE SENSITIVE WIPER SYSTEM), OR HAVE CONTINUOUS WINDSHIELD WASHER PUMP OPERATION BECAUSE THE PRESENCE OF WATER WITHIN THE WIPER MODULES CAN EITHER CAUSE A SHORT CIRCUIT OR CAN LEAD TO THE CORROSION OF COMPONENTS WITHIN THE MODULE.

Risk: DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2005328 5,138 units in Canada

Structure

Certain vehicles located in Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador have a rear side door latch that may not latch or not unlatch due to corrosion caused by road splash, such as water and road salt. If the door is not latched properly and goes unnoticed, it could open while the vehicle is in motion. Correction: Dealers will install a seal along the lower part of the rocker panel to prevent intrusion of corrosive material, and inspect the door latch. Functional latches will be cleaned and lubricated. Non-functioning latches will be replaced.

Recall 2005131 9,289 units in Canada

Lights And Instruments

On certain vehicles, the directional/hazard signals may not operate as designed. Actuation of the turn signal or hazard lights will cause them to illuminate and remain illuminated (not flash as intended). Drivers may not be able to clearly signal their intentions to turn, change travel lanes or potentially warn others of an impaired vehicle operating condition. Correction: Dealers will replace the turn signal/hazard flasher module.

Recall 2004390 38,598 units in Canada

Lights And Instruments

On certain vehicles, vibration and heat may cause the tail lamp/stop lamp bulb to loosen in its socket. If this occurs, the bulb may flicker and eventually become inoperative. The loss of one or both of the tail lamps/stop lamps could reduce the vehicle's visibility to following drivers and fail to warn others that the vehicle is braking and/or is stopped, which could lead to a vehicle crash. Correction: Dealers will inspect the tail lamp/stop lamp assemblies and, if necessary, replace them.

Recall 2004088 52,776 units in Canada

Brakes

On certain vehicles, the brake hoses are not labelled with a designation that identifies the manufacturer of the assembly as required by CMVSS 106. This non-compliance has no effect on the performance of the involved brake hose assemblies. Correction: Since this does not pose a safety risk, no corrective action is required.

Recall 2004045 28,986 units in Canada

Electrical

On certain vehicles, water may seep into the windshield wiper module. If this were to happen, it could result in windshield wipers that will not turn on, cease operation while driving, fail to turn off, turn on by themselves, and/or continuous windshield washer pump operation. Improper operation of the windshield wiper system in a severe weather situation could reduce the driver's visibility, resulting in a possible vehicle crash without prior warning. Correction: Dealer will install a Gore-Tex patch over the windshield wiper module vent-hole. The wiper motor, circuit board, and electrical connector will be inspected for signs of water intrusion and/or corrosion and replaced as required.

Recall 2003172 54,634 units in Canada

Seats And Restraints

Certain vehicles do not comply with CMVSS 225 and 210.2. The Owner's Manual does not include the location symbols for the Lower Universal Anchorage System for Restraint Systems and Booster Cushions and an explanation of the meaning of the symbols. Correction: Owner's will receive an Owner's Manual supplement.

Recall 2003048 24,685 units in Canada

Powertrain

Certain vehicles fail to conform to CMVSS 114 - Theft Protection. These vehicles are equipped with a mechanical override that could allow the ignition key to be removed with the shift lever in a position other than park. In addition, these vehicles have an override that can allow the transmission to be shifted out of park with the ignition in the off position. These overrides are not permitted unless the vehicle has a locking steering column and the overrides have covers that can only be removed with a screwdriver or other tool. Correction: Dealers are to eliminate these conditions by disabling the overrides.

Recall 2003037 28 units in Canada

Airbag

On certain vehicles, the driver's side air bag may not deploy as designed, resulting in reduced capability of the air bag to protect the driver. In addition, the air bag inflator may fracture. If this were to occur, pieces of the inflator could strike and injure the vehicle occupants. Correction: Dealer will inspect, and if necessary, install a new driver's air bag.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 138,000 miles Eagle River, WI Crash 1 injured

AIR BAGS

WHEN THE DRIVER SLID ON ICE AND CRASHED INTO A TREE, THE AIRBAG DID NOT DEPLOY AND THE DRIVER WAS INJURED

NHTSA complaint #10934028 — an unverified report by a vehicle owner.

at 196,000 miles Phoenix, AZ Crash 1 injured

AIR BAGS

I WAS IN A MVA JULY 22, 2015 I WAS TBONED ON THE DRIVERS SIDE AND THE WENT HEADON WITH A LIGHT POLE AND MY AIRBAGS NEVER DEPLOYED. I HAD MANY PROBLEMS WITH THE ELECTRICAL IN THE TRUCK SINCE I PURCHASED THE TRUCK. IT WAS AN AS IS WITH NO WARRANTY AND I WASNT GIVEN ANY KNOWLEDGE OF PROBLEMS OR RECALLS. I SUFFERED EXTENSIVE INJURIES TO MY BODY AND MY TRUCK WAS A TOTAL LOSS $10000 IN DAMAGES TO THE VEHICLE.

NHTSA complaint #10785134 — an unverified report by a vehicle owner.

at 196,000 miles Phoenix, AZ Crash 1 injured

STRUCTURE:BODY

I WAS IN A MVA JULY 22, 2015 I WAS TBONED ON THE DRIVERS SIDE AND THE WENT HEADON WITH A LIGHT POLE AND MY AIRBAGS NEVER DEPLOYED. I HAD MANY PROBLEMS WITH THE ELECTRICAL IN THE TRUCK SINCE I PURCHASED THE TRUCK. IT WAS AN AS IS WITH NO WARRANTY AND I WASNT GIVEN ANY KNOWLEDGE OF PROBLEMS OR RECALLS. I SUFFERED EXTENSIVE INJURIES TO MY BODY AND MY TRUCK WAS A TOTAL LOSS $10000 IN DAMAGES TO THE VEHICLE.

NHTSA complaint #10785134 — an unverified report by a vehicle owner.

at 196,000 miles Phoenix, AZ Crash 1 injured

ELECTRICAL SYSTEM

I WAS IN A MVA JULY 22, 2015 I WAS TBONED ON THE DRIVERS SIDE AND THE WENT HEADON WITH A LIGHT POLE AND MY AIRBAGS NEVER DEPLOYED. I HAD MANY PROBLEMS WITH THE ELECTRICAL IN THE TRUCK SINCE I PURCHASED THE TRUCK. IT WAS AN AS IS WITH NO WARRANTY AND I WASNT GIVEN ANY KNOWLEDGE OF PROBLEMS OR RECALLS. I SUFFERED EXTENSIVE INJURIES TO MY BODY AND MY TRUCK WAS A TOTAL LOSS $10000 IN DAMAGES TO THE VEHICLE.

NHTSA complaint #10785134 — an unverified report by a vehicle owner.

at 149,000 miles Stroud, OK Fire

EXTERIOR LIGHTING

HEADLIGHT SWITCH OVERHEATED AND CAUSED CIRCUIT PANEL TO CATCH ON FIRE.

NHTSA complaint #10643113 — an unverified report by a vehicle owner.

at 149,000 miles Stroud, OK Fire

ELECTRICAL SYSTEM

HEADLIGHT SWITCH OVERHEATED AND CAUSED CIRCUIT PANEL TO CATCH ON FIRE.

NHTSA complaint #10643113 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Warrenton, VA

ENGINE

WHILE DRIVING THE VEHICLE A STRONG ODOR OF GAS ENTERING THE CABIN. FILL VEHICLE UP AND LARGE AMOUNT OF GAS POURS ON THE GROUND FROM UNDER THE VEHICLE. CLOSER INSPECTION REVEALS THE PART THAT ATTACHES TO THE GAS TANK IS BROKEN OFF CAUSING VAPORS TO ESCAPE AND NOT PROVIDING A SEAL TO CONTAIN THE SMELL. WHILE DRIVING ON THE INTERSTATE AT NORMAL OPERATING SPEED VEHICLE LOSES OIL PRESSURE CAUSING IT TO DROP TO 0 AND MESSAGE APPEARS TO STOP ENGINE. BOTH INCIDENTS ARE SAFETY HAZARDS AND CAN CAUSE SERIOUS LIFE AN DEATH INCIDENTS IF ISSUES ARE NOT ADDRESSED BY THE CORPORATION. THIS OCCUR ON INTERSTATE 66 IN WASHINGTON, DC. IMMEDIATE RECALL OF ALL VEHICLES FROM GMC NEEEDS TO BE INITIATED.

NHTSA complaint #11299450 — an unverified report by a vehicle owner.

Warrenton, VA

FUEL/PROPULSION SYSTEM

WHILE DRIVING THE VEHICLE A STRONG ODOR OF GAS ENTERING THE CABIN. FILL VEHICLE UP AND LARGE AMOUNT OF GAS POURS ON THE GROUND FROM UNDER THE VEHICLE. CLOSER INSPECTION REVEALS THE PART THAT ATTACHES TO THE GAS TANK IS BROKEN OFF CAUSING VAPORS TO ESCAPE AND NOT PROVIDING A SEAL TO CONTAIN THE SMELL. WHILE DRIVING ON THE INTERSTATE AT NORMAL OPERATING SPEED VEHICLE LOSES OIL PRESSURE CAUSING IT TO DROP TO 0 AND MESSAGE APPEARS TO STOP ENGINE. BOTH INCIDENTS ARE SAFETY HAZARDS AND CAN CAUSE SERIOUS LIFE AN DEATH INCIDENTS IF ISSUES ARE NOT ADDRESSED BY THE CORPORATION. THIS OCCUR ON INTERSTATE 66 IN WASHINGTON, DC. IMMEDIATE RECALL OF ALL VEHICLES FROM GMC NEEEDS TO BE INITIATED.

NHTSA complaint #11299450 — an unverified report by a vehicle owner.

at 188,000 miles Rochester Hills, MI

VEHICLE SPEED CONTROL

I WAS DRIVING DOWN THE ROAD WHEN THE CAR SHUT DOWN EVERYTHING I WAS SCARED BECAUSE I HAD TRAFFIC RIGHT BEHIND ME GOING 45MPH AND THEN THEY CAR WOULD NOT RUN AGAIN. I WAS RIGHT IN THE MIDDLE OF AN INTER SECTION AT HALL ROAD AND 59 IT WAS THE SCARIEST THING THAT HAS HAPPENED TO ME. I BOUGHT THIS VEHICLE AS A USED AUTO AND I'M NOT SURE IF THE EMMISSION SYSTEM EVER GOT CHANGED AND THIS HAPPENED ONCE BEFORE AND THE DEALER SAID NOT TO DRIVE WITH MY HOUSE KEYS ATTACHED. I HAD TO GET THE AUTO TOWED HOME.

NHTSA complaint #11193870 — an unverified report by a vehicle owner.

at 188,000 miles Rochester Hills, MI

ELECTRICAL SYSTEM

I WAS DRIVING DOWN THE ROAD WHEN THE CAR SHUT DOWN EVERYTHING I WAS SCARED BECAUSE I HAD TRAFFIC RIGHT BEHIND ME GOING 45MPH AND THEN THEY CAR WOULD NOT RUN AGAIN. I WAS RIGHT IN THE MIDDLE OF AN INTER SECTION AT HALL ROAD AND 59 IT WAS THE SCARIEST THING THAT HAS HAPPENED TO ME. I BOUGHT THIS VEHICLE AS A USED AUTO AND I'M NOT SURE IF THE EMMISSION SYSTEM EVER GOT CHANGED AND THIS HAPPENED ONCE BEFORE AND THE DEALER SAID NOT TO DRIVE WITH MY HOUSE KEYS ATTACHED. I HAD TO GET THE AUTO TOWED HOME.

NHTSA complaint #11193870 — an unverified report by a vehicle owner.

at 188,000 miles Rochester Hills, MI

ENGINE

I WAS DRIVING DOWN THE ROAD WHEN THE CAR SHUT DOWN EVERYTHING I WAS SCARED BECAUSE I HAD TRAFFIC RIGHT BEHIND ME GOING 45MPH AND THEN THEY CAR WOULD NOT RUN AGAIN. I WAS RIGHT IN THE MIDDLE OF AN INTER SECTION AT HALL ROAD AND 59 IT WAS THE SCARIEST THING THAT HAS HAPPENED TO ME. I BOUGHT THIS VEHICLE AS A USED AUTO AND I'M NOT SURE IF THE EMMISSION SYSTEM EVER GOT CHANGED AND THIS HAPPENED ONCE BEFORE AND THE DEALER SAID NOT TO DRIVE WITH MY HOUSE KEYS ATTACHED. I HAD TO GET THE AUTO TOWED HOME.

NHTSA complaint #11193870 — an unverified report by a vehicle owner.

at 181,000 miles Zimmerman, MN

FUEL/PROPULSION SYSTEM

WHEN IN PARK POSITION HEAVY GAS FUMES COMING FROM A LEAK AT THE TOP OF THE TANK. YOU CAN VISUALLY SEE THE GAS STAINS ON THE SIDES AND BOTTOM OF TANK.WHEN ROLLING TO A STOP THE FUMES RETURN.I'M GETTING HEADACHES AND BURNING OF MY EYES AND THROAT.I CHECKED MY VIN FOR RECALLS, THE PARTS INVOLVED ARE #14423C FUEL TANK INLET CHECK VALVE FRACTURE,AND #07076A FUEL TANK MODULAR RESERVOIR ASSEMBLY CORROSION #12166 FUEL FILLER NECK..I'M AFRAID EVERY TIME I DRIVE IT THAT I COULD BE BODILY HARMED AT ANY GIVEN MOMENT, A SPARK,SOMEONE FLICKING A CIGARETTE,A ACCIDENT, ANYTHING THAT WOULD TRIGGER A SPARK.

NHTSA complaint #11153309 — an unverified report by a vehicle owner.

at 110,000 miles Staten Island, NY

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO MANFREDI CHEVROLET (2519 HYLAN BLVD, STATEN ISLAND, NY 10306, (347) 979-0291) PER AN UNKNOWN RECALL REGARDING THE FUEL TANK. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

NHTSA complaint #11124365 — an unverified report by a vehicle owner.

at 145,000 miles Archbald, PA

EXTERIOR LIGHTING

WHILE DRIVING ON THE HIGHWAY AT 65 MPH, THE THIRD ROW FLOOR GOT REALLY HOT AND MY CHILDREN WERE SAYING THEIR FEET WERE REALLY HOT AND WE SMELLED SOMETHING LIKE PLASTIC MELTING AND MY 15 YEAR OLD COUSINS BOOT MELTED AND THE CARPET MELTED AND YOU CAN SEE METAL. ONCE WE ARRIVED HOME THE BLINKER STAYED ON AND DID NOT SHUT OFF UNTIL THE BATTERY DIED. JUST BEFORE THIS HAPPED THE VEHICLE LOST POWER AND MY HUSBAND HAD TO PUT HIS FOOT ON THE GAS ALL THE WAY.

NHTSA complaint #11104092 — an unverified report by a vehicle owner.

at 145,000 miles Archbald, PA

ELECTRICAL SYSTEM

WHILE DRIVING ON THE HIGHWAY AT 65 MPH, THE THIRD ROW FLOOR GOT REALLY HOT AND MY CHILDREN WERE SAYING THEIR FEET WERE REALLY HOT AND WE SMELLED SOMETHING LIKE PLASTIC MELTING AND MY 15 YEAR OLD COUSINS BOOT MELTED AND THE CARPET MELTED AND YOU CAN SEE METAL. ONCE WE ARRIVED HOME THE BLINKER STAYED ON AND DID NOT SHUT OFF UNTIL THE BATTERY DIED. JUST BEFORE THIS HAPPED THE VEHICLE LOST POWER AND MY HUSBAND HAD TO PUT HIS FOOT ON THE GAS ALL THE WAY.

NHTSA complaint #11104092 — an unverified report by a vehicle owner.

at 145,000 miles Archbald, PA

ENGINE

WHILE DRIVING ON THE HIGHWAY AT 65 MPH, THE THIRD ROW FLOOR GOT REALLY HOT AND MY CHILDREN WERE SAYING THEIR FEET WERE REALLY HOT AND WE SMELLED SOMETHING LIKE PLASTIC MELTING AND MY 15 YEAR OLD COUSINS BOOT MELTED AND THE CARPET MELTED AND YOU CAN SEE METAL. ONCE WE ARRIVED HOME THE BLINKER STAYED ON AND DID NOT SHUT OFF UNTIL THE BATTERY DIED. JUST BEFORE THIS HAPPED THE VEHICLE LOST POWER AND MY HUSBAND HAD TO PUT HIS FOOT ON THE GAS ALL THE WAY.

NHTSA complaint #11104092 — an unverified report by a vehicle owner.

at 90,000 miles NEW Bedford, MA

SUSPENSION

WE PURCHASED OUR 2003 GMC ENVOY XL SLE 8 CYLINDER BRAND NEW AT ALDEN BUICK IN FAIRHAVEN, MASS IN JULY 2003; FOR THE PAST 3 YEARS WE HAD IT SERVICED AT ROBERTSSON'S GMC 2680 CRANBERRY HIGHWAY, WAREHAM, MASS.02571,508-291-0044. WE HAD IT RECONDITIONED AT THIS DEALERSHIP LAST YEAR, SPENDING $4000.00; WE HAD IT INSPECTED AT THIS DEALERSHIP WITH THE MASSACHUSETTS VEHICLE CHECK; IT PASSED THE FRONT END CHECK AND FRAME CHECK ON 8/4/17. I WAS DRIVING THE VEHICLE IN LATE DECEMBER, AND HIT SEVERAL DEEP POTHOLES CAUSED BY AN ICE STORM; SHORTLY THEREAFTER I LOST STEERING CONTROL OF THE VEHICLE. I HAD IT TOWED TO ALDEN BUICK/GMC IN FAIRHAVEN, MASS. TO BE TOLD THAT THE ENTIRE FRAME HAD COLLAPSED DUE TO EXTENSIVE CORROSION AND RUST. I HAD IT TOWED TO ROBERTSON'S GMC IN WAREHAM AND FILED A CLAIM WITH COMMERCE INS. CO. TO HOPEFULLY COVER THE DAMAGE TO THE FRAME; COMMERCE DENIED THE CLAIM STATING"THE FRAME ASSEMBLY WAS SEVERELY ROTTED AND THIS EXTENSIVE ROT ALLOWED THE RIGHT FRONT CONTROL ARM TO BREAK AWAYFROM THE MOUNTING POINT ON THE FRAME RAIL. GMC ISSUED A TECHNICAL SERVICE BULLETIN STATING THAT SOME ENVOY MODELS SUFFERED FROM EXTENSIVE FRAME CORROSION. WHY DID ROBERTSON'S GMC PASS THE VEHICLE ON THE SAFETY CHECK, AND WHY WAS I NOT INFORMED OF THE VEHICLE'S FRAME CORROSION BEFORE I SPENT THE $4000.00 RECONDITIONING IT? WHY IS FRAME CHECK AND FRONT END CHECK LISTED AS PASS ON MY VEHICLE WHEN THIS CORROSION AND RUST WAS PRESENT AT TIME OF INSSPECTION? FORTUNATELY NEITHER I NOR ANY OF MY FAMILY MEMBERS WERE INJURED WHILE DRIVING/RIDING IN THIS VEHICLE.

NHTSA complaint #11071689 — an unverified report by a vehicle owner.

at 90,000 miles NEW Bedford, MA

STRUCTURE:BODY

WE PURCHASED OUR 2003 GMC ENVOY XL SLE 8 CYLINDER BRAND NEW AT ALDEN BUICK IN FAIRHAVEN, MASS IN JULY 2003; FOR THE PAST 3 YEARS WE HAD IT SERVICED AT ROBERTSSON'S GMC 2680 CRANBERRY HIGHWAY, WAREHAM, MASS.02571,508-291-0044. WE HAD IT RECONDITIONED AT THIS DEALERSHIP LAST YEAR, SPENDING $4000.00; WE HAD IT INSPECTED AT THIS DEALERSHIP WITH THE MASSACHUSETTS VEHICLE CHECK; IT PASSED THE FRONT END CHECK AND FRAME CHECK ON 8/4/17. I WAS DRIVING THE VEHICLE IN LATE DECEMBER, AND HIT SEVERAL DEEP POTHOLES CAUSED BY AN ICE STORM; SHORTLY THEREAFTER I LOST STEERING CONTROL OF THE VEHICLE. I HAD IT TOWED TO ALDEN BUICK/GMC IN FAIRHAVEN, MASS. TO BE TOLD THAT THE ENTIRE FRAME HAD COLLAPSED DUE TO EXTENSIVE CORROSION AND RUST. I HAD IT TOWED TO ROBERTSON'S GMC IN WAREHAM AND FILED A CLAIM WITH COMMERCE INS. CO. TO HOPEFULLY COVER THE DAMAGE TO THE FRAME; COMMERCE DENIED THE CLAIM STATING"THE FRAME ASSEMBLY WAS SEVERELY ROTTED AND THIS EXTENSIVE ROT ALLOWED THE RIGHT FRONT CONTROL ARM TO BREAK AWAYFROM THE MOUNTING POINT ON THE FRAME RAIL. GMC ISSUED A TECHNICAL SERVICE BULLETIN STATING THAT SOME ENVOY MODELS SUFFERED FROM EXTENSIVE FRAME CORROSION. WHY DID ROBERTSON'S GMC PASS THE VEHICLE ON THE SAFETY CHECK, AND WHY WAS I NOT INFORMED OF THE VEHICLE'S FRAME CORROSION BEFORE I SPENT THE $4000.00 RECONDITIONING IT? WHY IS FRAME CHECK AND FRONT END CHECK LISTED AS PASS ON MY VEHICLE WHEN THIS CORROSION AND RUST WAS PRESENT AT TIME OF INSSPECTION? FORTUNATELY NEITHER I NOR ANY OF MY FAMILY MEMBERS WERE INJURED WHILE DRIVING/RIDING IN THIS VEHICLE.

NHTSA complaint #11071689 — an unverified report by a vehicle owner.

at 90,000 miles Pleasanton, CA

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT THE FILLER PIPE WAS FRACTURED AND CAUSED THE BLADDER TO LEAK. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE BLADDER AND FILLER NECK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA complaint #11006421 — an unverified report by a vehicle owner.

NEW Britain, CT

STRUCTURE:BODY

THE REAR PASSENGER DOOR STOP CLOSING ....THE LATCH IS BROKEN ...THEY HAD A RECALL ON THIS IN 2005 BUT CLAIM IT'S CLOSE NOW WHAT CAN I DO?

NHTSA complaint #11006030 — an unverified report by a vehicle owner.

at 98,000 miles Williston Park, NY

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. WHILE DRIVING 30 MPH, THE FUEL GAUGE FLUCTUATED AND FAILED TO PROPERLY DISPLAY THE AMOUNT OF FUEL IN THE TANK. THE LACK OF FUEL CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

NHTSA complaint #10968654 — an unverified report by a vehicle owner.

at 138,000 miles Eagle River, WI Crash 1 injured

AIR BAGS

WHEN THE DRIVER SLID ON ICE AND CRASHED INTO A TREE, THE AIRBAG DID NOT DEPLOY AND THE DRIVER WAS INJURED

NHTSA complaint #10934028 — an unverified report by a vehicle owner.

at 155,000 miles Modesto, CA

ENGINE

TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. WHILE THE VEHICLE WAS STATIONARY, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. IT WAS DIAGNOSED THAT THE FUEL TANK FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.

NHTSA complaint #10919676 — an unverified report by a vehicle owner.

at 155,000 miles Modesto, CA

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. WHILE THE VEHICLE WAS STATIONARY, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. IT WAS DIAGNOSED THAT THE FUEL TANK FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.

NHTSA complaint #10919676 — an unverified report by a vehicle owner.

Hermantown, MN

UNKNOWN OR OTHER

MY VEHICLE WAS SITTING IN THE DRIVE WAY AND A LOUD SHATTERING NOISE WAS HEARD FROM THE HOUSE AND WENT OUTSIDE TO LOOK AT WHAT IT WAS AND NOTICED THAT MY BACK WINDOW OF MY VEHICLE WAS IN A MILLION PIECES ON THE GROUND AND ALL OVER MY VEHICLE AND IN MY CAR SEATS FOR MY CHILDREN. THE BLOWER MOTOR FOR THE FRONT CONTROL QUITE WORKING A WEEK AGO AND THE RIGHT BACK DOOR WILL NOT LATCH.

NHTSA complaint #10913871 — an unverified report by a vehicle owner.

Hermantown, MN

VISIBILITY/WIPER

MY VEHICLE WAS SITTING IN THE DRIVE WAY AND A LOUD SHATTERING NOISE WAS HEARD FROM THE HOUSE AND WENT OUTSIDE TO LOOK AT WHAT IT WAS AND NOTICED THAT MY BACK WINDOW OF MY VEHICLE WAS IN A MILLION PIECES ON THE GROUND AND ALL OVER MY VEHICLE AND IN MY CAR SEATS FOR MY CHILDREN. THE BLOWER MOTOR FOR THE FRONT CONTROL QUITE WORKING A WEEK AGO AND THE RIGHT BACK DOOR WILL NOT LATCH.

NHTSA complaint #10913871 — an unverified report by a vehicle owner.

at 104,000 miles North Richland Hills, TX

STRUCTURE:BODY

THE REAR GLASS ON THE LIFT GATE COMPLETELY SHATTERED/EXPLODED WHILE IN GARAGE. THE CAR WAS STATIONARY.

NHTSA complaint #10860232 — an unverified report by a vehicle owner.

at 163,261 miles Fort Stewart, GA

FUEL/PROPULSION SYSTEM

THE FUEL INLET SEAL ON THE TOP OF THE FUEL TANK HAD SEPARATED CAUSING A SMELL OF FUEL AND ALLOWING MATTER TO ENTER THE FUEL TANK FROM THE TOP...POSSIBLY CAUSING THE PREMATURE FAILING OF THE FUEL PUMP. WE UNDERSTAND GMC HAS EXTENDED THE WARRANTY ON THE VEHICLE FOR THIS ISSUE TO 150,000 MILES. OUR VEHICLE HAD OVER 155,000 MILES WHEN THE PROBLEM OCCURED BUT WE NEVER RECEIVED NOTIFICATION FROM GMC OF THE EXTENDED WARRANTY. HAD WE RECEIVED THIS NOTIFICATION WE WOULD HAVE TAKEN IN THE VEHICLE FOR AN IMMEDIATE REPAIR. THE FUEL PUMP FAILED AND WE HAD TO PURCHASE A NEW FUEL TANK (AS A RESULT OF THE FAULTY TOP SEAL) AND FUEL PUMP...COSTING US ALMOST $1,700. WE HAVE A COPY OF THE REPAIR BILL BUT I AM UNABLE TO SCAN AND UPLOAD IT HERE AT THIS TIME... I AM IN THE MILITARY AND WILL BE MOVING TO KOREA IN APRIL, 2016

NHTSA complaint #10822420 — an unverified report by a vehicle owner.

at 140,000 miles Indianapolis, IN

WHEELS

I HAD BEEN DRIVING AND PULLED INTO A FAST FOOD RESTAURANT AND WHEN I GOT OUT OF MY VEHICLE I NOTICED THE SMELL OF GASOLINE BEING CLOSE TO A GAS STATION I THOUGHT NOTHING OF IT WHEN GETTING BACK IN MY VEHICLE AFTER RETRIEVING MY FOOD I NOW SMELLED THE GASOLINE INSIDE MY VEHICLE STILL THOUGHT NOTHING THAT MAYBE THE FUMES WERE JUST LINGERING UNTIL THE NEXT DAY WHEN THE SMELL WAS STRONGER SO STRONG THAT MY CHILD WITH ASTHMA IMMEDIATELY HAD TO GET OUT OF THE VEHICLE SO BEING CAUTIOUS AS ANYONE I HAD MY HUSBAND TAKE A LOOK HE SMELLED THE GASOLINE BUT COULDN'T FIND A LEAK SO HE TOOK IT TO OUR LOCAL MECHANIC WHO THEN DIAGNOSED THE PROBLEM AND REMOVED THE TANK AND REPLACED IT WITH A USED TANK AND WHATEVER PART WAS NEEDED TO FIX THE ISSUE SO SINCE THEN I HAVE NOT SMELLED ANYMORE GASOLINE BUT MY CHECK ENGINE LIGHT REFUSES TO GO OFF NOT TO MENTION I RECEIVE A LETTER IN THE MAIL STATING THAT THERE WAS SOME SORT OF RECALL ON MY EXACT YEAR AND MAKE OF VEHICLE AND THAT I COULD SEND IN A CLAIM TO GET BACK THE $500 I PUT INTO FIXING THE VEHICLE THINKING IT WAS NOW SAFE FOR MY FAMILY SO I PAID TO FIX THE PROBLEM ONLY MY NEW TANK IS USED SO I'M GUESSING I'LL BE HAVING THIS ISSUE AGAIN AT SOME POINT WHICH IS VERY SCARY CONSIDERING I DRIVE MY CHILDREN IN THIS VEHICLE PLUS I'M OUT THE $500 STILL HAVE THE SAME ISSUE WHICH I CANNOT AFFORD TO FIX AGAIN SHOULD THE PROBLEM ARISE AND I DIDN'T KEEP THE RECEIPT FROM MY MECHANIC THINKING PROBLEM SOLVED I PUT IT ASIDE IT THREW IT AWAY SO I'M JUST CURIOUS IS THERE ANYTHING I CAN DO BECAUSE KNOWING THE TANKS HAVE ISSUES AND I'VE JUST PAID $500 FOR ANOTHER RECALLED TANK PRETTY MUCH SO I'M AT A POINT WHERE I HAVE NO OPTION BUT TO TAKE A LOSS ON THE MONEY I PAID TO FIX THE VEHICLE BEFORE I KNEW ABOUT THE RECALL NOT TO MENTION I'VE HAD TO REPLACE THE TIE RODS TWICE AND IT'S POPPING AGAIN WHEN I MAKE TURNS I LOVE THIS VEHICLE BUT NOW I'M SUPER NERVOUS OF IT

NHTSA complaint #10820599 — an unverified report by a vehicle owner.

at 140,000 miles Indianapolis, IN

ELECTRONIC STABILITY CONTROL (ESC)

I HAD BEEN DRIVING AND PULLED INTO A FAST FOOD RESTAURANT AND WHEN I GOT OUT OF MY VEHICLE I NOTICED THE SMELL OF GASOLINE BEING CLOSE TO A GAS STATION I THOUGHT NOTHING OF IT WHEN GETTING BACK IN MY VEHICLE AFTER RETRIEVING MY FOOD I NOW SMELLED THE GASOLINE INSIDE MY VEHICLE STILL THOUGHT NOTHING THAT MAYBE THE FUMES WERE JUST LINGERING UNTIL THE NEXT DAY WHEN THE SMELL WAS STRONGER SO STRONG THAT MY CHILD WITH ASTHMA IMMEDIATELY HAD TO GET OUT OF THE VEHICLE SO BEING CAUTIOUS AS ANYONE I HAD MY HUSBAND TAKE A LOOK HE SMELLED THE GASOLINE BUT COULDN'T FIND A LEAK SO HE TOOK IT TO OUR LOCAL MECHANIC WHO THEN DIAGNOSED THE PROBLEM AND REMOVED THE TANK AND REPLACED IT WITH A USED TANK AND WHATEVER PART WAS NEEDED TO FIX THE ISSUE SO SINCE THEN I HAVE NOT SMELLED ANYMORE GASOLINE BUT MY CHECK ENGINE LIGHT REFUSES TO GO OFF NOT TO MENTION I RECEIVE A LETTER IN THE MAIL STATING THAT THERE WAS SOME SORT OF RECALL ON MY EXACT YEAR AND MAKE OF VEHICLE AND THAT I COULD SEND IN A CLAIM TO GET BACK THE $500 I PUT INTO FIXING THE VEHICLE THINKING IT WAS NOW SAFE FOR MY FAMILY SO I PAID TO FIX THE PROBLEM ONLY MY NEW TANK IS USED SO I'M GUESSING I'LL BE HAVING THIS ISSUE AGAIN AT SOME POINT WHICH IS VERY SCARY CONSIDERING I DRIVE MY CHILDREN IN THIS VEHICLE PLUS I'M OUT THE $500 STILL HAVE THE SAME ISSUE WHICH I CANNOT AFFORD TO FIX AGAIN SHOULD THE PROBLEM ARISE AND I DIDN'T KEEP THE RECEIPT FROM MY MECHANIC THINKING PROBLEM SOLVED I PUT IT ASIDE IT THREW IT AWAY SO I'M JUST CURIOUS IS THERE ANYTHING I CAN DO BECAUSE KNOWING THE TANKS HAVE ISSUES AND I'VE JUST PAID $500 FOR ANOTHER RECALLED TANK PRETTY MUCH SO I'M AT A POINT WHERE I HAVE NO OPTION BUT TO TAKE A LOSS ON THE MONEY I PAID TO FIX THE VEHICLE BEFORE I KNEW ABOUT THE RECALL NOT TO MENTION I'VE HAD TO REPLACE THE TIE RODS TWICE AND IT'S POPPING AGAIN WHEN I MAKE TURNS I LOVE THIS VEHICLE BUT NOW I'M SUPER NERVOUS OF IT

NHTSA complaint #10820599 — an unverified report by a vehicle owner.

at 140,000 miles Indianapolis, IN

FUEL/PROPULSION SYSTEM

I HAD BEEN DRIVING AND PULLED INTO A FAST FOOD RESTAURANT AND WHEN I GOT OUT OF MY VEHICLE I NOTICED THE SMELL OF GASOLINE BEING CLOSE TO A GAS STATION I THOUGHT NOTHING OF IT WHEN GETTING BACK IN MY VEHICLE AFTER RETRIEVING MY FOOD I NOW SMELLED THE GASOLINE INSIDE MY VEHICLE STILL THOUGHT NOTHING THAT MAYBE THE FUMES WERE JUST LINGERING UNTIL THE NEXT DAY WHEN THE SMELL WAS STRONGER SO STRONG THAT MY CHILD WITH ASTHMA IMMEDIATELY HAD TO GET OUT OF THE VEHICLE SO BEING CAUTIOUS AS ANYONE I HAD MY HUSBAND TAKE A LOOK HE SMELLED THE GASOLINE BUT COULDN'T FIND A LEAK SO HE TOOK IT TO OUR LOCAL MECHANIC WHO THEN DIAGNOSED THE PROBLEM AND REMOVED THE TANK AND REPLACED IT WITH A USED TANK AND WHATEVER PART WAS NEEDED TO FIX THE ISSUE SO SINCE THEN I HAVE NOT SMELLED ANYMORE GASOLINE BUT MY CHECK ENGINE LIGHT REFUSES TO GO OFF NOT TO MENTION I RECEIVE A LETTER IN THE MAIL STATING THAT THERE WAS SOME SORT OF RECALL ON MY EXACT YEAR AND MAKE OF VEHICLE AND THAT I COULD SEND IN A CLAIM TO GET BACK THE $500 I PUT INTO FIXING THE VEHICLE THINKING IT WAS NOW SAFE FOR MY FAMILY SO I PAID TO FIX THE PROBLEM ONLY MY NEW TANK IS USED SO I'M GUESSING I'LL BE HAVING THIS ISSUE AGAIN AT SOME POINT WHICH IS VERY SCARY CONSIDERING I DRIVE MY CHILDREN IN THIS VEHICLE PLUS I'M OUT THE $500 STILL HAVE THE SAME ISSUE WHICH I CANNOT AFFORD TO FIX AGAIN SHOULD THE PROBLEM ARISE AND I DIDN'T KEEP THE RECEIPT FROM MY MECHANIC THINKING PROBLEM SOLVED I PUT IT ASIDE IT THREW IT AWAY SO I'M JUST CURIOUS IS THERE ANYTHING I CAN DO BECAUSE KNOWING THE TANKS HAVE ISSUES AND I'VE JUST PAID $500 FOR ANOTHER RECALLED TANK PRETTY MUCH SO I'M AT A POINT WHERE I HAVE NO OPTION BUT TO TAKE A LOSS ON THE MONEY I PAID TO FIX THE VEHICLE BEFORE I KNEW ABOUT THE RECALL NOT TO MENTION I'VE HAD TO REPLACE THE TIE RODS TWICE AND IT'S POPPING AGAIN WHEN I MAKE TURNS I LOVE THIS VEHICLE BUT NOW I'M SUPER NERVOUS OF IT

NHTSA complaint #10820599 — an unverified report by a vehicle owner.