80 of the
197 complaints about the 2004 GMC Envoy XUV are about the
electrical system — 41% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
60,000 miles.
F
80
Complaints
0
Crashes
1
Fires
0
Injuries
Exactly what failed
Electrical System
4657.5%
Instrument Cluster/Panel
3240.0%
Wiring
11.3%
Switch
11.3%
What owners said
Filed with NHTSA, in their own words.
at 87,000 milesSalem, WV
ELECTRICAL SYSTEM
THE THIRD BRAKE LIGHT CONNECTIONS LOCATED IN THE REAR TAILGATE ARE SEVERELY CORRODED AND WILL NOT LIGHT UP WHEN BRAKING. THIS CONDITION DOES NOT ALLOW PASSING OF STATE INSPECTION. THE ENTIRE BRAKE LIGHT ASSEMBLY AND WIRE HARNESS MUST TO REPLACED TO PASS STATE VEHICLE INSPECTION. THIS CONDITION IS CONTINUOUS, WHEN PARKED, WHEN DRIVING (WE FOLLOWED IT AROUND THE BLOCK TO SEE IF IT JIGGLED ON), I HAVE NOTHING TO UPLOAD BECAUSE THE BRAKE LIGHT WILL NOT LIGHT UP.
NHTSA complaint #10981156 — an unverified report by a vehicle owner.
at 85,000 milesEast Brunswick, NJ
ELECTRICAL SYSTEM
BOUGHT NEW. NOTHING BUT PROBLEMS WITH ELECTRICAL SYSTEM. MOST STARTED OUT OF WARRANTY. ENTIRE INSTRUMENT PANEL STOPPED WORKING, HAD TO REPLACE. RADIO SYSTEM COMES AND GOES, MOST OF THE TIME NOT WORKING. A/C HEATING BLOWER STOPPED WORKING. DIFFERENT COMPONENT LIKE WINDOW, WIPERS, DOOR LOCK JUST OPERATE ON THEY OWN THEN LOCK UP. ISSUES WITH IGNITION. CAN'T REMOVE THE KEY. NOW REAR WINDOW GOES DOWN ON ITS OWN. VEHICLE WON'T START, REAR TAIL GATE WON'T OPERATE. ONLY WAY TO START IS BY JUMPING BUT ONCE TURNED OFF THE BATTERY DRAINS SO CAN'T GO ANYWHERE BECAUSE YOU'RE U NEVER KNOW IF IT GOING TO START AGAIN.
NHTSA complaint #10678828 — an unverified report by a vehicle owner.
at 60,000 milesNEW Castle, DE
ELECTRICAL SYSTEM
FIRST NOTICED REDUCED RADIO VOLUME AS IF SPEAKERS WERE NOT COMPLETELY CONNECTED. THEY RADIO WOULD WORK CORRECTLY FROM TIME TO TIME. SERVICE DEPT SAID IT WOULD HAVE TO REPLACE ENTIRE DASH SYSTEM. THEN NOTICED REAR DOOR/TAILGATE WOULD NOT OPEN AS A DOOR, NEXT THE TAILGATE STOPPED FUNCTIONING ALL TOGETHER; THIS MAKES THE REAR PART OF THE XUV USELESS AND DANGEROUS. DEALER STATED THAT IS ELECTRONIC AND THAT ALL TAILGATE/REAR DOOR HINGES RUSTED DUE TO WATER COMING IN WHERE REAR WINDOW IS/ ESTIMATE IS OVER $650.00 AND IT WOULD HAPPEN AGAIN!!! NEXT THE DRIVER'S DOOR WILL NOT UNLOCK EXCEPT BY MANUAL UNLOCKING FROM INSIDE AND SOMETIME THE KEY WILL NOT UNLOCK TO DRIVER'S DOOR. KEY FOB WILL NOT WORK ON DRIVER'S DOOR, TAILGATE/REAR DOOR; HOWEVER, KEY FOB WORKS ON PASSENGER DOORS. DEALER STATED THAT THE TAILGATE/REAR DOOR ISSUE HAS A HISTORY OF THIS HAPPENING SO WHY ISN'T THERE A RECALL???? WHEN WILL GMC MAKE THIS RIGHT???
NHTSA complaint #10676548 — an unverified report by a vehicle owner.
at 168,440 milesLoxley, AL
ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE ROAD FROM WORK ALL OF A SUDDEN MY RADIO STARTS GOING UP /DOWN BY ITSELF,THEN THE NEXT DAY MY WINDOWS MADE A CLICKING NOISE NOW THEY WANT LET UP/DOWN .ALSO THE BACK TAILGATE WAS WORKING UNTIL THIS HAPPEN MY WINDOW IN BACK WANT LET UP/DOWN NOR WILL THE SUNROOF CONTROLS WANT WORK.ALL THIS HAPPEN AT ONCE !!!!!! THE FUSES WAS CHECK NOTHING FOUND.
NHTSA complaint #10672656 — an unverified report by a vehicle owner.
at 36,350 milesLexington, KY
ELECTRICAL SYSTEM
BOUGHT NEW AND LOVED THE RIDE.LIST PRICE WAS OVER $42,000. WELL MAINTAINED. 1ST LOST SPEEDOMETER AND OTHER GAUGES. REPLACED INSTRUMENT CLUSTER. 40K MILES REPLACED BLOWER MOTOR. 60K MILES WINDOW BEHIND BACKSEAT JUST DROPPED. REPLACED REGULATOR (I THINK). 62K MILES CHECK ENGINE LIGHT - REPLACED FUEL CAP THEN TOOK TO DEALER - $600 REPLACED A OXYGEN SENSORS. CHECK ENGINE LIGHT CAME BACK ON A FEW DAYS LATER WITH SAME CODE. JUST DRIVING WITH IT NOW. 68K MILES - REPLACED POWER STEERING PUMP.89K MILES - DRIVER SIDE POWER WINDOW MODULE BURNT - REPLACED. 91K MILES - WHILE REPLACING DRIVER SIDE HEADLIGHT FOUND WIRE TO LIGHT WAS MELTED. 98K MILES REAR SPEAKERS QUITE WORKING. PROBABLY A COUPLE OF THINGS I HAVE FORGOTTEN. 8-12-14 IT HAS 99360 MILES ON IT AND STILL LOVE THE RIDE BUT HAVE LOST FAITH IN GM. I HAVE HAD 7 GM VEHICLES AND WILL HAVE NO MORE AFTER THIS ONE.SOME OF THESE ITEMS HAVE HAD A RECALL BUT NOT FOR THIS VEHICLE EVEN THOUGH THE SAME PARTS ARE IN THIS ONE AS THE RECALLED VEHICLES.
NHTSA complaint #10621821 — an unverified report by a vehicle owner.
at 24,000 milesPalm Springs, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY XUV. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE WOULD OPERATE AS NORMAL. THE CONTACT ALSO STATED THAT AFTER TURNING THE ENGINE OFF AND REMOVING THE IGNITION KEY, THE INSTRUMENT PANEL AND GAUGES WOULD CONTINUE TO ILLUMINATE CAUSING THE BATTERY POWER TO DRAIN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. UPDATED 9/12/14*CN THE CONSUMER STATED THE REAR WINDOWS AND GATE FAILED. THE IGNITION FAILURE WAS A DAILY PROBLEM. THE IGNITION STAYS ON WHICH RESULTS IN BATTERY FAILURE. THERE IS NO SAFETY RELEASE FOR THE REAR GATE. UPDATED 1/27/2015
NHTSA complaint #10615329 — an unverified report by a vehicle owner.
at 20,000 milesPalm Springs, CA
ELECTRICAL SYSTEM:IGNITION:SWITCH
WE BOUGHT NEW A 2004 GMC XUV. FROM THE BEGINNING WE HAD PROBLEMS WITH THE IGNITION SWITCH. THE CAR WOULD TURN OFF WHILE DRIVING. ALSO, WHEN PARKED THE IGNITION SWITCH WOULD NOT COMPLETELY TURN OFF. THE DASH LIGHTS WOULD REMAIN ON IF YOU DO NOT WIGGLE THE IGNITION SWITCH. WHEN A FEW DAYS YOU COME BACK THE BATTERY WOULD BE DEAD. THE DEALER WOULD NOT FIX IT. PROBLEM STILL EXIST. WE KEEP A BATTERY JUMPER IN THE CAR SINCE NEW SO WE ARE NOT LEFT STRANDED. THE REAR AND MIDDLE WINDOW HAVE FAILED FOUR TIMES. WHEN THIS HAPPENS YOU CANNOT OPEN THE BACK GATE OR OPEN THE ROOF WHICH I FEEL IS DANGEROUS. YOU CANNOT GET IN OR OUT FOR THERE IS NO RELEASE. FIXED FOUR TIMES AND THE WINDOW WENT DOWN AGAIN AT 74,000 MILES AND GATE IS LOCK AGAIN. IT HAS BEEN REPAIRED BY THE DEALER AND PRIVATE MECHANICS BUT, THE PROBLEM STILL EXISTS. WE NOW HAVE A SPEEDOMETER AND GAUGES THAT ARE NOT ACCURATE. GAUGE LIGHTS COME ON THEN GO OFF ERRATICALLY. AT THE SAME TIME OUR AIR CONDITIONER BLOWS ONLY ON OUR FEET. THE MECHANICS SAY THE ENTIRE CONTROL PANEL NEEDS TO BE REPLACED. FIVE MONTHS LATER THE AIR CONDITIONER WORKS AGAIN. THIS WILL PROBABLY BE OUR LAST GM CAR.
NHTSA complaint #10615355 — an unverified report by a vehicle owner.
at 65,000 milesRockwood, PA
ELECTRICAL SYSTEM
BATTERY DIED, COULD NOT OPEN REAR OF VEHICLE, TO RETRIEVE PET DOG INSIDE. THEIR SHOULD BE AN EMERGENCY RELEASE.
NHTSA complaint #10583681 — an unverified report by a vehicle owner.
at 148,435 milesNorwalk, CT
ELECTRICAL SYSTEM
THE SPEEDOMETER AND OIL PRESSURE GAUGES ARE ERRATIC. SPEEDOMETER NEEDLE SOMETIMES READS UP TO 30 MPH ABOVE OR BELOW ACTUAL SPEED. CONCURRENTLY THE OIL PRESSURE GAUGE IS READING AT ITS MAX AND WILL NOT RETURN TO 0 WHEN THE VEHICLE IS TURNED OFF. I HAVE RESEARCHED THIS ISSUE ONLINE AND IT SEEMS TO BE HAPPENING TO A LOT OF PEOPLE WHO HAVE CARS WITH THESE PANELS.
NHTSA complaint #10565518 — an unverified report by a vehicle owner.
at 140,000 milesNorth Hollywood, CA
ELECTRICAL SYSTEM
MY CAR OVERHEATED ON A NORMAL DAY, ABOUT 80 DEGREES OUTSIDE. I CHECKED AND REPLACED A DEFECTIVE THERMOSTAT, AND STARTED THE ENGINE ONLY TO FIND IT MISFIRING BADLY FOR THE FIRST TIME. I GAINED ADVISE FROM A LOCAL AUTO STORE AND CHANGED MY SPARK PLUGS. WHEN I PULLED OUT THE OLD ONES, I FOUND THREE OF THE SIX COVERED IN OIL. UPON FURTHER RESEARCH, I WAS INSTRUCTED TO REMOVE THE MANIFOLD AND REPLACE THE TUBE SEALS BUT THE PLASTIC MANIFOLD COVER WOULD NOT COME OFF AS INDICATED IN A GM MECHANICS MANUAL. THIS IS THE LAST OF SEVERAL PROBLEMS I'VE HAD WITH THE 2004 GMC ENVOY XUV 2WD INLINE 6. I SEE MANY COMPLAINTS ON THE OILY SPARK PLUG ISSUE AND CRACKED MANIFOLD BUT NO TSBS. LAST YEAR, I HAD MY A/C COMPRESSOR GO OUT AND REPLACED, MY GAS TANK LEAK AND REPLACED UNDER A 'SPECIAL WARRANTY', A DIAGNOSIS THAT MY HEATER CORE IS BAD, ALL THREE MOTOR MOUNTS GO OUT AND REPLACED, AND A NUMBER OF VARIOUS SMALL ELECTRONIC COMPONENTS GO OUT. I NEED GMC TO CORRECT THESE ISSUES OUTSTANDING WITH MY VEHICLE AND EXPECT APPROPRIATE ACTION FROM THEM. I SPENT WELL OVER $40000 FOR THIS VEHICLE AND ITS NOT EVEN 10 YEARS OLD YET. GM HAS BEEN WELL KNOWN FOR LONG LIFE OF THEIR ENGINES AND BODY FRAMES, AND HAVE SAID SO ON THEIR BEHALF. THEY NEED TO LIVE UP TO THE REPUTATION I HAVE SO LOYALLY PAINTED FOR THEM.
NHTSA complaint #10544343 — an unverified report by a vehicle owner.
at 102,000 milesCopperas Cove, TXFire
ELECTRICAL SYSTEM
ON JUNE 8 2013 BOTH THE DRIVER AND PASSENGER SEAT POWER ADJUSTMENTS CEASED TO OPERATE OR RESPOND IN ANY WAY. BOTH SEAT STUCK IN A FULL BACK POSITION. THE NEXT DAY, JUNE 9 2013, THE VEHICLE WAS AT IDLE AND IN PARK FOR NO MORE THAN 4 OR 5 MINUTES, WHEN AN ODD SMELL WAS NOTICED. A SMALL ELECTRICAL FIRE TO INCLUDE SPARKS AND A LOT OF SMOKE THEN ERUPTED UNDER THE PASSENGER SEAT. THE DRIVER TURNED THE VEHICLE OFF, AND THE PASSENGER AND 18 MONTH OLD CHILD, AND DRIVER ALL EXITED THE VEHICLE. THE FIRE DIED, AND THE SMOKE CLEARED. WAITED 15 MINUTES, RESTARTED THE VEHICLE WITH NO PROBLEMS. THE VEHICLE WAS DROPPED OFF THE NEXT DAY, JUNE 10 2013, A CHEVY DEALERSHIP. THE VEHICLE IS CURRENTLY UNDER DIAGNOSES.
NHTSA complaint #10519293 — an unverified report by a vehicle owner.
at 90,000 milesCape Coral, FL
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
OIL GAUGE STOPPED WORKING SINCE 2010. CHANGED OIL PRESSURE SWITCH, BUT OIL GAUGE STILL NOT READING. SPEEDOMETER GAUGE STARTED GIVING FALSE READINGS SINCE EARLY 2011. FAILS TO READ CORRECTLY SINCE, READING UP TO 200MPH @ REAL SPEEDS UP TO 40MPH. ABOUT A YEAR LATER RPM GAUGE FAILED AND STOPPED WORKING SINCE EARLY 2012. WE NEVER KNOW WHAT SPEED WE ARE GOING WITH A LOT OF RISKS INVOLVED, INCLUDING SPEEDING TICKETS OR ELSE. THERE ARE MANY OWNERS WITH SAME PROBLEM, WITH COSTLY REPAIRS AND SOMETIME NO FIX. HOPING FOR GMC TO STEP UP TO THE PLATE.
NHTSA complaint #10511483 — an unverified report by a vehicle owner.
at 84,925 milesDorchester, MA
ELECTRICAL SYSTEM
WHEN IN TRAFFIC TRAVELING ACROSS STATES ON HIGHWAY AT 55-65 MPH LEFT LANE(SCARY) I RAN OUT OF GAS WHEN THE GAUGE SHOWED 1/4 OF A TANK NOW WHEN TANK IS FULL IT READ 1/2 AND AT TIMES THE GAUGE FLOATS AROUND FULL TO EMPTY WHEN DRIVING SOME TIME IT READS EMPTY WHEN I PUT 10 GALLONS IN WAS TOLD A BAD FUEL SENDER IN TANK I READ OTHER REPORTS THAT G M RECALL WILL ONLY PAY HALF THE COST TO REPAIR??
NHTSA complaint #10466613 — an unverified report by a vehicle owner.
Moncks Corner, SC
ELECTRICAL SYSTEM
THIS VEHICLE SEEMS TO HAVE AN ELECTRICAL DRAIN OR ELECTRICAL GHOST OF SOME SORTS. THE BATTERY HAS BEEN REPLACED BY THE DEALER 4 TIME WITH THE PREVIOUS OWNER. THAT WAS THE DEALERS CURE. THEN WHEN I PURCHASED IT I REPLACED THE BATTERY.THEN IT WAS REPLACED FOR THE 6TH TIME 18 MONTHS LATER. THE REAR WINDOW ON THE TAIL GATE KEPT GOING DOWN ON IT'S OWN UNTIL THE MOTOR FLEW APART. THE WINDOW BEHIND THE REAR SEAT WENT DOWN ON IT'S OWN AND DOES NOT WORK ANYMORE. THE RETRACTABLE BACK ROOF WILL NOT ENGAGE DUE TO THE REAR WINDOW. DRIVING DOWN THE ROAD THE AC WILL COME ON BY ITSELF ALSO THE RADIO, THE SEAT HEATERS. NOW WHILE I'M DRIVING AT NIGHT THE HEADLIGHTS WILL GO OUT ON THEIR OWN, LUCKILY THE BRIGHT LIGHTS STILL WORK, BUT THAT'S NOT HELPING THE POOR SOUL IN FRONT OF ME. GM SAYS THAT THERE IS NO RECALL ON ANY OF THIS BUT I'M ALMOST TERRIFIED TO DRIVE THIS VEHICLE OR LET ANYONE ELSE DRIVE IT AT NIGHT OR ANYTIME FOR THAT MATTER. NOT TO MENTION ANY KIND OF ELECTRICAL PROBLEMS THAT I MAY OF OVERLOOKED.
NHTSA complaint #10430615 — an unverified report by a vehicle owner.
at 67,200 milesHeathrow, FL
ELECTRICAL SYSTEM
2004 ENVOY XUV, IMPECCABLY MAINTAINED, HAD *NO* RESPONSE TO ACCELERATOR AS I MADE A LEFT TURN AT A LIGHT ACROSS ONCOMING TRAFFIC. SERVICE ENGINE SOON AND REDUCED ENGINE POWER LIGHTS ILLUMINATED ON DASH. WAS FORTUNATE NOT TO HAVE AN ACCIDENT. PULLED TO SIDE OF ROAD. TURNED OFF ENGINE. RESTARTED, AND IT RAN OKAY BUT THE SERVICE ENGINE SOON LIGHT REAPPEARED. DROVE ANOTHER 35 MILES WITH LIGHT ON. THE NEXT MORNING IT HAD RE-SET AND THE LIGHT IS GONE FROM THE DASH. HOW IN THE WORLD DOES GM EXPECT US TO BE ABLE TO REPLICATE SUCH INCIDENTS FOR A TECH TO FIX? SUCH FAILURES WILL EVENTUALLY KILL SOMEONE.
NHTSA complaint #10426893 — an unverified report by a vehicle owner.
at 6,000 milesOdessa, TX
ELECTRICAL SYSTEM
I HAVE A 2004 GMC ENVOY. THE SPEEDOMETER STICKS AT VARIOUS SPEED READINGS. I TRY TO SEE HOW FAST IT IS GOING AT A DEAD STOP AND THEN ADD THAT NUMBER TO FIGURE HOW FAST I AM GOING. BUT NOW WHEN I DRIVE FOR ONLY A FEW MINUTES THE SPEEDOMETER WILL BE PEGGED AT OVER 120 MPH. SEARCHING THE INTERNET FOR ANSWERS TO FIX THIS PROBLEM, IT SEEMS THAT THERE ARE SEVERAL PEOPLE WITH THE SAME PROBLEM, AND SEVERAL DIFFERENT SOLUTIONS WERE TRIED TO FIX THE PROBLEM. I AM NOT GOING TO SPEND TIME AND MONEY TO TRY A SOLUTION THAT MAY OR MAY NOT WORK. WHEN I WENT TO THE DEALER THEY SAID THEY WOULD HAVE TO REPLACE THE ENTIRE CLUSTER. IF I GET THE SAME CLUSTER TYPE BACK I WILL HAVE THE SAME PROBLEMS. CAN YOU HELP ME WITH THIS PROBLEM? IT SOUNDS LIKE YOU HAVE BEEN GETTING SEVERAL COMPLAINTS CONCERNING THIS ISSUE. WHAT ADVICE DID YOU GIVE THE OTHERS WITH SIMILAR PROBLEMS?
NHTSA complaint #10419606 — an unverified report by a vehicle owner.
at 6,000 milesOdessa, TX
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2004 GMC ENVOY. THE SPEEDOMETER STICKS AT VARIOUS SPEED READINGS. I TRY TO SEE HOW FAST IT IS GOING AT A DEAD STOP AND THEN ADD THAT NUMBER TO FIGURE HOW FAST I AM GOING. BUT NOW WHEN I DRIVE FOR ONLY A FEW MINUTES THE SPEEDOMETER WILL BE PEGGED AT OVER 120 MPH. SEARCHING THE INTERNET FOR ANSWERS TO FIX THIS PROBLEM, IT SEEMS THAT THERE ARE SEVERAL PEOPLE WITH THE SAME PROBLEM, AND SEVERAL DIFFERENT SOLUTIONS WERE TRIED TO FIX THE PROBLEM. I AM NOT GOING TO SPEND TIME AND MONEY TO TRY A SOLUTION THAT MAY OR MAY NOT WORK. WHEN I WENT TO THE DEALER THEY SAID THEY WOULD HAVE TO REPLACE THE ENTIRE CLUSTER. IF I GET THE SAME CLUSTER TYPE BACK I WILL HAVE THE SAME PROBLEMS. CAN YOU HELP ME WITH THIS PROBLEM? IT SOUNDS LIKE YOU HAVE BEEN GETTING SEVERAL COMPLAINTS CONCERNING THIS ISSUE. WHAT ADVICE DID YOU GIVE THE OTHERS WITH SIMILAR PROBLEMS?
NHTSA complaint #10419606 — an unverified report by a vehicle owner.
at 26,050 milesFayetteville, NC
ELECTRICAL SYSTEM
I HAVE GMC ENVOY XUV SLT 2004 MODEL AND LAST YEAR BATTERY LIGHT CAME ON AND I CHANGED THE BATTERY AND STILL RED BATTERY LIGHT CONTINUED AND I TOOK IT TO DEALERSHIP AND CHARGED ME 100 DOLLARS TO CHECK AND WAS TOLD THAT NOTHING IS WRONG AND RED LIGHT PERSISTED AND WAS TOLD THAT CLUSTER BOARD NEEDS CHANGE BUT AFTER FEW WEEKS RED LIGHT WAS GONE AND THAN FEW WEEKS LATER GLASS BETWEEN PASSENGER CABIN AND TRUNK WENT DOWN AND WOULD NOT WORK AND TOOK IT TO MECHANIC AND WAS TOLD THAT CABLES ARE BAD AND THAN FEW WEEKS LATER THE SPEEDOMETER STARTED ACTING UP AND WOULD SHOW 30 MILES WHEN CARE IS IDLE AND WOULD RACE TO 110 MILES AND THAN WOULD START SHOWING NORMAL AND TOOK IT TO MECHANIC AND WAS TOLD THAT IT WILL COST 500 DOLLARS AND TWO DAYS AGO THE TAIL WINDOW GLASS DROPPED. AND READING ON LINE MULTIPLE GM CAR OWNERS AND CHERY CAR SUV OWNERS HAVE REPORTED SIMILAR PROBLEMS.I THINK THIS IS A POOR WORK MAN SHIP ON PART OF GM AND SHOULD BE RECALLED OR BE FIXED BY GM AT NO COST TO OWNER. I HAVE LOST FAITH IN GM CAR AND PROBABLY WILL NOT CONSIDER .
NHTSA complaint #10408428 — an unverified report by a vehicle owner.
West Bend, WI
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2004 TRAILBLAZER THAT THE DASH COMPONENTS (SPEED, GAS, ECT....) HASN'T WORKED SINCE 2008. IT IS A VERY EXPENSIVE FIX. I ALSO HAVE LATCH PROBLEMS. I HAD A REAR DOOR STOP LATCHING...I USED A BUNJY CORD TO HOLD IT SHUT AND THEN PROCEEDED TO A JUNK YARD FOR A 35 DOLLAR NEW LATCH. I AM A SINGLE MOM TRYING TO MAKE MY TRUCK LAST. IN THE PAST 2 MONTHS I HAVE HAD A FUEL PUMP GO, MY LATCH, MY TAILGATE WON'T OPEN AND MY SUNROOF DOESN'T OPEN ANY MORE AND MY TRUCK IS RUSTING HORRIBLY? I ALSO HAD A COOLING ISSUE WITH EMISSIONS. IT WASN'T READING THE ENGINE TEMPERATURE CORRECTLY. I HAVE SPENT NEAR TWO THOUSAND DOLLARS IN REPAIRS ON THIS VEHICLE FOR ODD THINGS. P.S. I PUT THE DOOR LATCH IN MY SELF TO SAVE MONEY. I HAVE TWO KIDS TO PROTECT.
NHTSA complaint #10398083 — an unverified report by a vehicle owner.
at 80,000 milesBaldwin, KS
ELECTRICAL SYSTEM
I HAVE A 2004 ENVOY XUV. SINCE LAST YEAR WINTER, I NOTICED THAT MY SPEEDOMETER WOULD GET STUCK AND RUN ERRATICALLY, WHICH I THOUGHT AT THE TIME WAS DUE TO THE COLD. OCCASIONALLY TOO, WE'D COME TO THE GARAGE TO FIND THE REAR WINDOW OPEN AND THE TAILGATE UNABLE TO OPEN. DURING THOSE TIMES, WE WERE ABLE TO BRING THE WINDOW BACK UP WITH THE BUTTON INSIDE THE VEHICLE, AS WELL AS UNLOCK THE TAILGATE BY LOCKING AND UNLOCKING THE DOORS WITH THE REMOTE. ALSO, THE TRUCK WOULD STALL DURING DRIVING, FOR NO REASON BUT WOULD START AGAIN (BIG SAFETY ISSUE!!! I COULD NOT STEER OR BRAKE WELL). SINCE THEN, THE INSTRUMENT CLUSTER HAS ALSO CONTINUOUSLY GONE HAYWIRE, WITH THE SPEEDOMETER READING ERRATICALLY AS WELL AS THE OIL PRESSURE GAUGE. THE MID WINDOW NO LONGER FUNCTIONS AND MY TAILGATE WILL NOT LATCH CLOSED. I HAVE HAD IT SWING OPEN WHILE IN TRAFFIC (ANOTHER SAFETY CONCERN!!!!! WHAT IF I HAVE SOMETHING BACK THERE AND IT FALLS OUT) THE DEALERSHIP SAYS THERE ARE NO RECALLS REGARDING ANY OF THESE MANUFACTURING DEFECTS, AND MY RESEARCH INDICATES THESE ARE PROBLEMS MOST GMC ENVOY XUV OWNERS ARE EXPERIENCING, WITHOUT RECOURSE OF HAVING IT FIXED BY GM AT NO CHARGE. NOW, WE KNOW WHY THEY HAVE LOST THE MARKET SHARE TO JAPAN VEHICLES, BECAUSE OUR NEXT VEHICLE WILL NEVER BE A GM, UNLESS ALL THESE PROBLEMS ARE RECALLED AND FIXED. WE'LL ALSO ENSURE TO MOUNT A LACK-OF-CONFIDENCE CAMPAIGN AGAINST GM VEHICLES WITH EVERYONE WE KNOW, IF NOTHING IS DONE ABOUT ASAP BY GM.
NHTSA complaint #10396642 — an unverified report by a vehicle owner.
Bowie, MD
ELECTRICAL SYSTEM
XUV WOULD NOT SHIFT OUT OF 3RD. VEHICLE SAT OVER NIGHT AND WOULD NOT START THE NEXT DAY. DEALER CHECKED ALL SYSTEMS, REPLACED IGNITION SWITCH. TWO WEEKS LATER, VEHICLE WOULD NOT START. IT WAS DETERMINED THE STARTER WAS BAD, IT WAS REPLACED. NOW THE SPEEDOMETER IS GOING HAYWIRE LIKE OTHERS. MECHANIC STATED IT WOULD COST OVER $700 TO REPLACE COMPONENTS.
NHTSA complaint #10383950 — an unverified report by a vehicle owner.
at 65,000 milesWahpeton, ND
ELECTRICAL SYSTEM
THE SPEEDOMETER IN MY 2004 GMC ENVOY IS MALFUNCTIONING, THIS PROBLEM IS WELL DOCUMENTED BY MANY ENVOY/GMC OWNERS. SYMPTOMS ARE INDICATION OF MOVEMENT WHEN THE VEHICLE IS STOPPED, ANY WHERE UP TO MAXIMUM SPEEDOMETER INDICATION. AT TIMES THE SPEEDOMETER WILL STAY AT 0 WHEN THE VEHICLE IS MOVING. SUBMITTED A SERVICE REQUEST TO GM BUT WAS DENIED ANY ASSISTANCE.
NHTSA complaint #10379471 — an unverified report by a vehicle owner.
at 103,000 milesSelinsgrove, PA
ELECTRICAL SYSTEM
SPEEDOMETER DON'T WORK,GAS GAUGE DON'T WORK, TRANSMISSION IS GOING OUT ETC AND I ONLY HAD THE VEHICLE FOR 9 MONTHS NOW BUT THE PROBLEMS HAVE BEEN FOR ALONG TIME.
NHTSA complaint #10375025 — an unverified report by a vehicle owner.
at 47,800 milesElkhart, IN
ELECTRICAL SYSTEM
I HAD A 2004 GMC ENVOY XUV AND HAD SEVERAL THINGS GOING WRONG. THE SPEEDOMETER WAS RADICAL, SOME DAYS IT WOULD WORK AND OTHER DAYS NOT. THE BACK WINDOW OF THE VEHICLE WOULD BE DOWN FOR NO REASON AT ALL WHEN I WAS NOT EVEN IN OR NEAR THE CAR. THE ENGINE LIGHT WOULD COME ON AND GO OFF. LIKE A FOOL I JUST PURCHASED A USED 2004 GMC ENVOY XUV, ONLY OWNED IT 2 DAYS AND SMELLED GAS. LOOKED UNDER THE VEHICLE AND THE ENTIRE REAR OF THE UNDERSIDE OF IT WAS COVERED IN GASOLINE. THERE WAS A SMALL PUDDLE ON THE GARAGE FLOOR. TOOK THE VEHICLE BACK TO THE DEALER AND THEY TOOK OUT THE GAS TANK AND THERE IS A LEAK IN THE FILLER NECK. STILL WAITING TO GET THE CAR BACK, CAN'T FIND PARTS. THIS WILL BE MY LAST ENVOY.
NHTSA complaint #10374050 — an unverified report by a vehicle owner.
at 88,000 milesEnglewood, OH
ELECTRICAL SYSTEM
MY 2004 ENVOY XUV SPEEDODOMETER STUCK AT 55MPH. I SPOKE TO DEALER TECHNICIAN AND WAS TOLD I HAD TO REPLACE THE INSTRUMENT CLUSTER BECAUSE OF A SMALL THING CALLED A STEPPER MOTOR. THIS SEEMS TO BE AN ON GOING PROBLEM WITH GM VEHICLES. I STRONGLY SUGGEST A SAFETY RECALL BECAUSE THIS IS FAILING ON THOUSANDS OF VEHICLES.
NHTSA complaint #10372267 — an unverified report by a vehicle owner.
at 100,000 milesMaineville, OH
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ERRATIC SPEED ODOMETER READINGS, HAPPENS 3-4 TIMES WEEKLY. THIS HAPPENS FROM YOUR ACTUAL SPEED OF 40-60 MPH, YOU LOOK DOWN NEXT SECOND AND YOU ARE GOING 100-120 MPH PER ODOMETER. WHEN YOU COME TO A STOP IT SAYS YOUR STILL GOING 90-110 MPH, ONLY WAY TO RESET YOUR ODOMETER IS TO PULL OVER AND RESTART YOUR CAR ABOUT 50-60 TIMES UNTIL IT SAYS 0 MPH. SOMETIMES THIS WONT LAST BUT 5 MIN... THIS ALSO INCREASES YOUR CARS MILEAGE. GMC WILL NOT REPAIR THIS WITH OUT CHARGING YOU 600 DOLLARS. THIS IS NOT SAFE FOR ANYONE ON THE ROAD AND NOT FAIR TO PEOPLE OWING CARS, OR BUYING CARS TO HAVE NOT ACTUAL MILEAGE ON A CAR NOR TO BE ABLE TO DRIVE SAFELY. UPDATED IVOQ 12/03/10.
NHTSA complaint #10368188 — an unverified report by a vehicle owner.
at 78,000 milesMadison, WI
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER STICKS AND GIVES THE WRONG SPEED ABOUT 2X A MONTH, ON AVERAGE. THE DEALER WILL NOT REPLACE AND DENIES THERE IS A PROBLEM.
NHTSA complaint #10361911 — an unverified report by a vehicle owner.
at 50,000 milesGreensboro, NC
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 GMC ENVOY XUV INTERMITTENTLY WORKS. ROUGHLY 10% OF THE TIME, THE GAUGE WILL STOP WORKING COMPLETELY. NOW, THE RPM GAUGE HAS ALSO BEGIN ACTING ERRATICALLY. I HAVE CONTACTED GMC CUSTOMER SUPPORT, AND THEY DIRECTED ME TO THE LOCAL DEALER, WHO WILL CHARGE ME $79 SIMPLY TO "DIAGNOSE" THE PROBLEM, FOLLOWED BY A LIKELY $600 REPAIR TO REPLACE THE ENTIRE CLUSTER. A SIMPLE ONLINE SEARCH OF "2004 GMC ENVOY XUV SPEEDOMETER PROBLEMS" RETURNED 10'S OF THOUSANDS OF HITS, SO IT APPEARS THIS IS A VERY WIDESPREAD PROBLEM. AFTER CHECKING INTO THE SITUATION WITH GM DEALERS THERE IS A RECALL ON THE SIERRA'S AND YUKONS WHICH HAVE THE SAME CLUSTER AS MY VEHICLE BUT GM REFUSES TO STAND BEHIND THE DEFECT ON THE ENVOYS. PARTS HAVE NOT BEEN REPLACED YET ON MY VEHICLE HOPING THAT GM WILL WAKE UP AND REALIZE THIS IS A COMMON PROBLEM ON THE ENVOYS AND THAT IT REQUIRES ATTENTION. BELOW IS JUST ONE OF MANY LINKS WHICH HIGHLIGHT THE ISSUE MANY GMC OWNERS ARE FACING: HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2004/GMC/ENVOY/DIGITAL+INSTRUMENT+PANEL.
NHTSA complaint #10361161 — an unverified report by a vehicle owner.
at 40,000 milesClovis, CA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 GMC ENVOY XUV: THE SPEEDOMETOR FAILED LAST YEAR, AND PROBABLY WASN'T WORKING PROPERLY BEFORE THAT. I SEE THAT A NUMBER OF OTHER PEOPLE ARE HAVING THE SAME PROBLEMS WITH THEIR GMC'S.
NHTSA complaint #10354367 — an unverified report by a vehicle owner.
at 40,000 milesLittle Rock, AR
ELECTRICAL SYSTEM
I HAVE A 2004 SUV XLT. I BOUGHT MY CAR WITH 400 MILES ON IT. I HAD THE GAS TANK REPLACED EARLY ON. WENT BACK TO GMC B/C THEY HAD NOT INSTALLED IT PROPERLY. I'VE HAD BOTH FRONT AND REAR SWAY BARS REPLACED AND BOTH KNOCK SENSORS REPLACED. MY MIDDLE WINDOW DECIDED TO QUIT WORKING AND I HAVEN'T GOTTEN IT FIXED BECAUSE THE GUYS AT THE GMC SERVICE CENTER SAID THEY COULDN'T IMAGINE WHAT IT COULD BE AND THEY WOULD HAVE TO CHARGE ME $100 FOR A DIAGNOSIS!! MY RADIO/CD PLAYER IS ONLY HALF LIT UP AND STOPS WORKING WHEN IT GETS TOO HOT FROM PLAYING A CD... I AM CURRENTLY HAVING ISSUES WITH THE FAN CLUTCH, THERMOSTAT AND A LEAK IN MY FRONT DIFFERENTIAL. MEANWHILE THE GUYS AT THE DEALERSHIP WANTED TO CHARGE ME $1,500 TO REPLACE MY KNOCK SENSORS AGAIN AND DIDN'T EVEN FIND THE LEAK WHEN THEY WERE "DIAGNOSING" MY ISSUE. I TRULY DO LOVE MY CAR, BUT I AM SUPER MAD ABOUT THE MIDDLE WINDOW AND SUPER MAD ABOUT ALL OF THESE ISSUES. I TAKE CARE OF MY CAR AND DO ALL OF THE ROUTINE MAINTENANCES. I THINK I KNOW WHY IT WAS ONLY ON THE MARKET FOR TWO YEARS. PLEASE HELP US GET OUR MIDDLE WINDOWS FIXED. I DIDN'T DO ANYTHING TO CAUSE IT TO STOP WORKING.
NHTSA complaint #10351604 — an unverified report by a vehicle owner.