41 of the
231 complaints filed about the GMC Envoy XUV
are about the fuel system —
18% of everything owners reported.
The worst model year for it is 2004.
I WAS DOING A REAR BRAKE JOB AND SMELLED GASOLINE, SO I WENT UNDER THE VEHICLE AND OBSERVED THERE WAS A WET SPOT ON THE REAR OF THE FUEL TANK. UPON CLOSER EXAMINATION I FOUND THE INLET PART OF THE FUEL TANK WAS BROKEN AND ALLOWING FUEL TO EXIT THE TANK, CAN WE SAY FIRE RISK, SO I WENT ONLINE TO TRY TO PURCHASE A REPLACEMENT TANK AND I FOUND WHERE SEVERAL PEOPLE HAD HAD THIS SAMEPROBLEM, BUT NO RECALL IS IN PLACE ?????
NHTSA complaint #10953971 — an unverified report by a vehicle owner.
VEHICLE HAS HAD STRONG ODOR OR RAW FUEL COMING FROM DRIVING SIDE WHEEL WELL. HAD MECHANIC CHECK THIS OUT AND I WAS TOLD THIS HAS A FUEL LEAK NEAR THE FUEL FILTER / FILLER NECK AND POSSIBLE GAS TANK ISSUE WHICH IS CLOSE TO THE EXHAUST PIPE. THIS IS A KNOWN ISSUE FROM GM OWNERS BUT RECALL HAS NOT BEEN ADVISED. INFORMED GM OF ISSUE ON 10/26 BUT THEY WILL NOT FIX. THIS WILL COST UPWARDS OF $1100-$1600 TO FIX.
NHTSA complaint #10919399 — an unverified report by a vehicle owner.
STARTED SMELLING GAS, STARTED DRIPPING FUEL. AFTER INVESTIGATING THE FUEL LINES COMING OUT OF THE FUEL PUMP WERE SEVERELY CORRODED AT THE TOP OF THE GAS TANK. DRIPPING GAS COULD HAVE CAUGHT FIRE. LEARNED THERE WAS A TSB ON THIS AND EXTENDED WARRENTY DUE TO CORROSION OF FUEL LINES. THE WARRENTY WAS FOR 10 YEARS OR 150K. THE VEHICLE IS NOW 11 YEARS OLD. I HAVE LIVED IN THE SAME HOUSE FOR EIGHT YEARS AND NEVER RECEIVED A RECALL OR TSB NOTICE FROM GMC. OVER 800$ FOR A NEW FUEL PUMP AND TO DROP GAS TANK FOR REPAIRS. WHILE THE VEHICLE IS A 2004 IT ONLY HAS 67K ON IT.
NHTSA complaint #10733695 — an unverified report by a vehicle owner.
ABOUT 9-10 MONTHS AGO STARTED NOTICING A FUEL SMELL AROUND BACK OF TRUCK. REPLACED GAS CAP, BUT THE ODOR CONTINUED. INQUIRED AT LOCAL DEALER, BUT WAS TOLD THEY COULD NOT DETERMINE THE CAUSE. TRIED A LOCAL MECHANIC THAT I HAD USED BEFORE, BUT AT THAT TIME, THEY CLAIMED THEY FOUND NO CAUSE EITHER. ON MY THIRD TRIP TO LOCAL MECHANIC, WAS INFORMED THAT THERE IS A CRACK IN MY FILLER/GAS TANK CAUSING THE SMELL. FINALLY THEY FOUND THE CAUSE ONLY TO INFORM ME THAT NOW MY TRUCK IS BEYOND THE MILEAGE AND/OR DATE OF THE 'RECALL' THAT I WAS NEVER INFORMED ABOUT BY GMC ABOUT MY GAS TANK, AND IT WILL ONLY COST "ABOUT" $1200 TO REPLACE MY GAS TANK. I'VE RESIDED IN THE SAME HOME WELL LONGER THAN I'VE OWNED MY TRUCK, SO MY HOME ADDRESS, PHONE NUMBER AND EMAIL ARE ALL STILL THE SAME AS THEY WERE THEN, AND HAD NO NOTIFICATION THAT THEIR WAS ANY TYPE OF RECALL ON MY TRUCK. HAVE TRIED EMAILING AND SNAIL MAILING GMC ON MANY NUMEROUS OCCASIONS TO SEE IF I COULD GET ANY HELP WITH THE UNKNOWN OF RECALL, BUT HAVE YET TO RECEIVE ANY ANSWER WHAT'S SO EVER FROM THEM AT ALL. OBVIOUSLY, IF I HAD THE DISPOSABLE INCOME, I WOULD NOT BE PURSUING ANOTHER SOLUTION, BUT LIKE MANY, I CONTINUE TO LIVE PAYCHECK TO PAYCHECK AND MY TRUCK IS THE MAIN LIFELINE TO MAINTAIN WHAT LITTLE I CAN PROVIDE. IF YOU COULD PASS ALONG ANY INFORMATION ABOUT POSSIBLE RECALL ASSISTANCE I CAN RECEIVE, IT WOULD BE GREATLY APPRECIATED. THANK YOU
NHTSA complaint #10725198 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 GMC ENVOY XUV. WHILE DRIVING, THE CONTACT SMELLED FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP WAS CORRODED AND THE ODOR WAS A RESULT OF A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
NHTSA complaint #10724742 — an unverified report by a vehicle owner.
AFTER REFUELING THE VEHICLE, A STRONG ODOR OF GASOLINE WAS PRESENT AND THE "SERVICE VEHICLE SOON" LIGHT WAS LIT. USING THE ON-STAR VEHICLE DIAGNOSTIC SERVICE, THE DIAGNOSTIC CODE INDICATED A FUEL SYSTEM LEAK OR LOOSE GAS CAP. HOWEVER, UPON INSPECTING THE VEHICLE IT WAS FOUND THAT THE FUEL TANK INLET CHECK VALVE, WHICH IS PART OF THE FUEL TANK, WAS FRACTURED AND LEAKING FUEL. IN CHECKING WITH GMC, THERE WAS AN EXISTING NHTSA ACTION NUMBER: PE07014 CONCERNING THIS DEFECT FOR MY MAKE/MODEL/YEAR VEHICLE. A GMC SPECIAL COVERAGE POLICY EXTENSION (07099A) WAS ALSO IN EFFECT SINCE 2007 FOR 10 YEARS OR 150,000 MILES TO EFFECTIVELY REPAIR THIS KNOWN FUEL TANK DEFECT. THIS REPAIR INVOLVES A COMPLETE REPLACEMENT OF THE FUEL TANK. HOWEVER, GMC REFUSED TO REPLACE THE FUEL TANK AND COVER THE COST OF REPAIR BECAUSE MY VIN NUMBER WAS NOT IN THE LISTED RANGE. IN TRYING TO REPAIR THE VEHICLE IT WAS FOUND THAT THESE FUEL TANKS ARE ON BACKORDER FROM GM AS I SUSPECT MANY GMC ENVOY OWNERS ARE NOW BECOMING AWARE OF THIS SERIOUS DEFECT AND WERE NOT INFORMED AT THE INITIAL RECALL BECAUSE LIKE MY VEHICLE, THEY WERE NOT ON THE VIN NUMBER COVERAGE LIST. OBVIOUSLY THE GM VIN NUMBER RANGE FOR THIS DEFECT IS INCORRECT AND SHOULD BE EXPANDED TO COVER ALL KNOWN 2002-2004 ENVOY, ENVOY XL AND ENVOY XUV MODEL VEHICLES. THE COST OF REPAIR WAS OVER $1400. GMC IS THE ONLY SOURCE FOR THIS FUEL TANK AS THERE ARE NO OTHER OEM VENDORS. THIS IS A DANGEROUS DEFECT OF WHICH I BELIEVE MANY GMC ENVOY OWNERS ARE NOT AWARE OF AND CAN LEAD TO EXPLOSION AND SERIOUS INJURY IF LEFT UNDETECTED. GMC NEEDS TO RE-EVALUATE THE VIN NUMBER RANGES AND NOTIFY ALL MAKE/MODEL/YEAR OWNERS IMMEDIATELY TO CHECK FOR FUEL TANK LEAKAGE AND IF NECESSARY, COVER THE COST OF REPLACEMENT AND REPAIR. I HAVE SAVED THE FUEL TANK AND REPAIR RECEIPTS AND CAN SUPPLY PICTURES OF THE DEFECT IF REQUIRED/REQUESTED.
NHTSA complaint #10717576 — an unverified report by a vehicle owner.
AFTER FILLING UP WITH GAS AND THEN PROCEEDING TO START THE ENGINE, THE FUEL GAUGE INDICATES A FALSE READING OF NO FUEL AND THE YELLOW LIGHT IS CONSTANTLY ON.
NHTSA complaint #10649881 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 GMC ENVOY XUV. THE CONTACT STATED THAT THE FUEL WAS LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
NHTSA complaint #10636939 — an unverified report by a vehicle owner.
BOUGHT NEW AND LOVED THE RIDE.LIST PRICE WAS OVER $42,000. WELL MAINTAINED. 1ST LOST SPEEDOMETER AND OTHER GAUGES. REPLACED INSTRUMENT CLUSTER. 40K MILES REPLACED BLOWER MOTOR. 60K MILES WINDOW BEHIND BACKSEAT JUST DROPPED. REPLACED REGULATOR (I THINK). 62K MILES CHECK ENGINE LIGHT - REPLACED FUEL CAP THEN TOOK TO DEALER - $600 REPLACED A OXYGEN SENSORS. CHECK ENGINE LIGHT CAME BACK ON A FEW DAYS LATER WITH SAME CODE. JUST DRIVING WITH IT NOW. 68K MILES - REPLACED POWER STEERING PUMP.89K MILES - DRIVER SIDE POWER WINDOW MODULE BURNT - REPLACED. 91K MILES - WHILE REPLACING DRIVER SIDE HEADLIGHT FOUND WIRE TO LIGHT WAS MELTED. 98K MILES REAR SPEAKERS QUITE WORKING. PROBABLY A COUPLE OF THINGS I HAVE FORGOTTEN. 8-12-14 IT HAS 99360 MILES ON IT AND STILL LOVE THE RIDE BUT HAVE LOST FAITH IN GM. I HAVE HAD 7 GM VEHICLES AND WILL HAVE NO MORE AFTER THIS ONE.SOME OF THESE ITEMS HAVE HAD A RECALL BUT NOT FOR THIS VEHICLE EVEN THOUGH THE SAME PARTS ARE IN THIS ONE AS THE RECALLED VEHICLES.
NHTSA complaint #10621821 — an unverified report by a vehicle owner.
WENT TO REPLACE HEAD LIGHT BULB TO FIND OUT THAT I HAD TO REPLACE THE WIRING DO TO IT WAS MELTED. THE FILLER NECK ON THE FUEL TANK IS CRACKED, CAUSING AN EVAP LEAK IN WITCH I FOUND OUT THROUGH A GARAGE AND 5 DIFF. SALVAGE YARDS. AND LAST, 6 DIFF. TIMES WILL DRIVING I LOST POWER WILL DRIVING. I HAD TO TURN THE IGNITION OFF, WAIT ABOUT 3 SEC. BEFORE IT WOULD START AND GO. THE FIRST TIME WAS IN THE MIDDLE OF AN INTERSECTION AND THE REST HAPPENED WHILE ON A REGULAR ROAD. I EXPLAINED TO MY WIFE WHAT TO DO IF THIS HAPPENS TO HER AND IT DID ONCE, THE OTHERS WHILE I WAS DRIVING.
NHTSA complaint #10573870 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 GMV ENVOY SUV. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, FUEL WAS SEEN LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE INLET CHECK VALE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
NHTSA complaint #10524903 — an unverified report by a vehicle owner.
WHEN IN TRAFFIC TRAVELING ACROSS STATES ON HIGHWAY AT 55-65 MPH LEFT LANE(SCARY) I RAN OUT OF GAS WHEN THE GAUGE SHOWED 1/4 OF A TANK NOW WHEN TANK IS FULL IT READ 1/2 AND AT TIMES THE GAUGE FLOATS AROUND FULL TO EMPTY WHEN DRIVING SOME TIME IT READS EMPTY WHEN I PUT 10 GALLONS IN WAS TOLD A BAD FUEL SENDER IN TANK I READ OTHER REPORTS THAT G M RECALL WILL ONLY PAY HALF THE COST TO REPAIR??
NHTSA complaint #10466613 — an unverified report by a vehicle owner.
FUEL GAUGE STOPPED WORKING AND THE FRONT END SOUNDS LIKE ITS LOOSE. I HAVE A FIVE YEAR OLD AND CAN;T EVEN TELL WHEN I'M LOW ON GAS AND I'M NOT SURE WHAT'S GOING ON WITH THE FRONT END.
NHTSA complaint #10463135 — an unverified report by a vehicle owner.
MISFIRE WAS DETECTED DEALER CODE #P038. DEALER CLAIM WAS A SPARK PLUG PROBLEM. SPARK PLUGS AND CABLES WERE REPLACE. WHEN I WENT TO PICK UP THE VEHICLE, THE CHECK ENGINE LIGHT WAS ON. DEALER TECHNICIAN CLAIMED THERE IS A PROLBLEM WITH THE TANK THAT IS LEAKING AND NEEDED TO BE REPLACE. THEY STATED THE PROBLEM IS ON MOST OF THIS NEW TANKS. JUST WONDER IF THIS A MANUFACTURING PROBLEM SINCE IT CAN CAUSE FIRE OR EXPLOSION AT ANY TIME ON THE ROAD.
NHTSA complaint #10455854 — an unverified report by a vehicle owner.
A YEAR AFTER THE PURCHASE OF MY NEW 2004 GMC ENVOY XUV MY SERVICE ENGINE LIGHT CAME ON AND AN AUTHORIZED SERVICE TECH SAID I NEEDED A NEW GAS CAP BECAUSE OF A SMALL VAPOR LEAK. I BOUGHT THE NEW CAP AND A FEW MONTHS LATER THE ENGINE LIGHT CAME ON AND AGAIN I BOUGHT ANOTHER CAP. FROM THEN I HAD BEEN TOLD BY DIFFERENT MECHANICS THAT THE VAPOR LEAK IS COMING FROM THE NOZZLE THE CAP ATTACHES TO BUT TODAY FOR THE FIRST TIME I WAS TOLD I WOULD FAIL MY SMOG CHECK BECAUSE THE VAPOR LEAK ACCORDING TO THEIR DIAGNOSTICS WAS NOT COMING FROM THE NOZZLE, BUT SOMEWHERE ELSE NEAR THE TANK. AFTER RESEARCH ON RECALLS AND COMPLAINTS, I FOUND OUT THAT MY PROBLEM WAS SIMILAR TO OTHER COMPLAINTS, THAT BEING THE GM SERVICE BULLETIN 05-06-04-014A: INFO - DIAGNOSTIC AIDS FOR TROUBLE CODES P0440, P0455 & / OR P0442 FUEL WAS LEAKING FROM THE CRACK, AND THAT THE 2002 - 2004 ENVOY MAY HAVE ISSUES WITH A CRACK IN THE GAS TANK FILLER NECK AS WELL. I CHECKED OUT THE ASSEMBLY SYSTEM AND YEP MY FILLER TANK CONNECTION FROM HOSE TO TANK IS LOOSE AND SHOWING EVIDENCE OF GAS LEAKING DOWN THE TANK. IT WASN'T A SMALL VAPOR LEAK, IT IS A MUSHROOM CLOUD EVENT JUST WAITING TO HAPPEN TO MY BACKSIDE! THE INTERESTING PART OF THIS DISASTER IS THAT THEY DID THIS AS FAR BACK AS I COULD SEARCH, SO FAR AS EARLY AS 2001. GM HAD ADVISED THEIR MECHANICS THAT THE PROBLEM WAS RESOLVED AND REDESIGN OF THE SYSTEM WAS IN PLACE WITH WELDED UNITS ATTACHING THE COMPONENTS, RATHER THAN RUBBER BOOTING TO PLASTIC TANKS. I HAVE THE INTERNAL MEMO OF THEIR DECLARATIONS FOR THREE YEARS SO FAR. TODAY, I'M IN POSSESSION OF A LOADED BOMB AND SEE THAT TSB'S ARE ISSUED FOR YEARS THROUGH 2009. PLUS THERES A DISCREPANCY WITH SERVICE WARRANTIES OF 10 YEARS OR 120,000 MILES VS 150,000, I HAVE THOSE INTERNAL DOCUMENTS FROM GM TO THE DEALERS AS WELL. I CANT AFFORD THIS. OTHER ENVOY OWNERS I'VE TALKED TO ARE SAYING THE SAME THINGS EXACTLY.
NHTSA complaint #10444004 — an unverified report by a vehicle owner.
I OWN A 2005 GMC ENVOY XUV WITH APPROXIMATELY 64000 MILES ON IT. THE COMPLAINT I WISH TO REPORT IS A MALFUNCTION WITH THE FUEL LEVEL SENSOR. THE FUEL LEVEL SENSOR HAS STOPPED WORKING AND READS EMPTY CONSTANTLY, EVEN WHEN THE VEHICLE IS FULL OF FUEL. THE SENSOR CHIMES A WARNING SOUND TO INDICATE FUEL IS LOW. THIS HAS BEEN AN ISSUE FOR US FOR 5 MONTHS. WE HAVE SPENT MUCH TIME RESEARCHING THIS ISSUE TO TRY TO REPAIR IT OURSELVES, AND IT HAS SEEMED TO BE AN ISSUE THAT NEEDS DEALERSHIP ATTENTION. I WAS IN PROCESS OF SCHEDULING AN APPOINTMENT WITH GMC, WHEN A LETTER FROM GMC ARRIVED IN THE MAIL. THEY WERE ABLE TO LOCATE US BY OUR VIN. IN THE LETTER, GMC FULLY ACKNOWLEDGES THE FAULTY FUEL LEVEL SENSOR AND OFFERS TO PAY 50% OF REPAIR COSTS AT A CERTIFIED GMC DEALERSHIP. ALTHOUGH I APPRECIATE THEIR OFFER, THE REPAIR WILL STILL BE APPROXIMATELY $200 AT 50%. I AM WRITING TODAY TO LET MY VOICE BE HEARD THAT THE LAST FEW MONTHS DEALING WITH THIS ISSUE HAVE BEEN EXTREMELY CHALLENGING. I HAVE HAD TO BE CONSTANTLY AWARE OF MY EXACT MILEAGE, AND FEARFUL OF RUNNING OUT OF FUEL, STRANDED ON THE INTERSTATE WITH MY FAMILY. TO ME, IT IS A SAFETY ISSUE THAT GMC SHOULD REPAIR AS A COURTESY TO THEIR CUSTOMERS. WE PURCHASED THIS VEHICLE BECAUSE OF THE REPUTATION OF AN AMERICAN COMPANY AND AM HOPING THAT OTHERS ALONG WITH US WILL REPORT THIS ISSUE.
NHTSA complaint #10428694 — an unverified report by a vehicle owner.
OUR 2005 GMC ENVOY HAS ALWAYS HAD A FAULTY FUEL GAUGE AND HAS CAUSED OUR FAMILY TO BE STRANDED A FEW TIMES WITHOUT GAS WHILE TRAVELLING FAR FROM HOME. WE TOOK IT INTO A GMC DEALER WHO WANTED $ 950 FOR PARTS AND REPAIRS. WE JUST DONT HAVE THAT KIND OF MONEY. GMC HAS ALWAYS BEEN AWARE OF THIS PROBLEM AND HAS NOT OFFERED TO FIX IT NOR HAVE A RECALL ON THIS FAULTY GAS GAUGE. 856,000 GM SUVS UNDER INVESTIGATION FOR FAULTY FUEL GAUGES FEDERAL REGULATORS ARE INVESTIGATING 865,000 GENERAL MOTORS SUVS, INCLUDING THE 2005-?07 CHEVROLET TRAILBLAZER AND BUICK RAINIER,FOR FAULTY FUEL GAUGES THAT ARE INACCURATE. THE 2005-?06 CHEVROLET TRAILBLAZER EXT, THE 2005-?07 GMC ENVOY, THE 2005-?06 GMC ENVOY XL AND THE 2005-?07 SAAB 9-7X ARE ALSO AFFECTED VEHICLES BEING INVESTIGATED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10421661 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 GMC ENVOY XUV. THE CONTACT STATED THAT THE FUEL GAUGE WAS DEFECTIVE AND THE VEHICLE WOULD NOT ALLOW HER TO ADD MORE THAN 15 GALLONS OF GASOLINE INTO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000 AND CURRENT MILEAGE WAS 110,000. UPDATED 07/08/11*LJ THE FUEL GAUGE READ EMPTY AND THE LOW FUEL GAUGE LIGHT ILLUMINATED EVEN WHEN THE CONSUMER PUT GAS IN THE VEHICLE. THE CONSUMER STATED NO ONE HAS A SOLUTION. UPDATED 07/15/11
NHTSA complaint #10400731 — an unverified report by a vehicle owner.