FaultScore

2002 GMC Envoy headlight problems

26 of the 629 complaints about the 2002 GMC Envoy are about the lighting — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 79,000 miles.

A

26

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Exterior Lighting 12 46.2%
Brake Lights 7 26.9%
Headlights 3 11.5%
Interior Lighting 1 3.8%
Tail Lights 1 3.8%
Flasher Unit 1 3.8%
FOG Lights 1 3.8%

Lights across every GMC Envoy year

2002 26 9.8%
2003 26 9.8%
2004 41 15.5%
2005 50 18.9%
2006 50 18.9%
2007 55 20.8%
2008 17 6.4%

What owners said

Filed with NHTSA, in their own words.

MC Gehee, AR

EXTERIOR LIGHTING

There are previously fixed recalls starting to pop up one at a time if they were fixed they wouldnt be back causing problems can someone check into this and let me know something I drive a 02 gmc envoy slt 4x4 4.2l. The mileage is unknown due to instrument cluster not working on the DIC settings.I purchased under the pretenses it only had 188000 miles but ive seen higher milage on some shop records also the Center console lid dont latch and other things I cant think of at the moment

NHTSA complaint #11515298 — an unverified report by a vehicle owner.

at 160,000 miles Mckee, KY

EXTERIOR LIGHTING

DRIVING AT NIGHT AND HEADLIGHTS ON LOW BEAM AND THEN THEY'LL SHUT OFF.

NHTSA complaint #11271220 — an unverified report by a vehicle owner.

at 311,000 miles Columbia, TN

EXTERIOR LIGHTING

HEAD LIGHTS WILL ALL AT ONCE GO OFF WHILE DRIVING AT NIGHT. I'VE REPLACED THE HDM RELAY AND IT WORKED FINE FOR A FEW MONTHS AND THEN IT DONE IT AGAIN.

NHTSA complaint #11164035 — an unverified report by a vehicle owner.

at 180,000 miles Luray, VA

EXTERIOR LIGHTING:HEADLIGHTS

TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING 55 MPH, THE LOW BEAM HEADLIGHTS MALFUNCTIONED AND STOPPED WORKING COMPLETELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT INFORMED THE DEALER OF THE FAILURE. THE DEALER STATED THAT THE HEADLIGHTS WERE INCLUDED IN A RECALL, BUT THE CONTACT'S VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 180,000.

NHTSA complaint #10983286 — an unverified report by a vehicle owner.

at 206,000 miles Wilmington, VT

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE LOWER CONTROL ARM CAMBER ON THE FRONT AND REAR TIRES WERE WORN DOWN ON MORE THAN ONE OCCASION CAUSING THE TIRES TO HAVE TO BE REPLACED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED WHERE IT WAS CONCLUDED THAT THE LOWER CONTROL ARMS NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 206,000.

NHTSA complaint #10825609 — an unverified report by a vehicle owner.

at 188,000 miles Forest, VA

EXTERIOR LIGHTING

HEADLIGHT LOW BEAMS SUDDENLY TURNED OFF WHILE DRIVING DOWN THE ROAD AT NIGHT. THE FIRST TIME IT HAPPENED, THEY TURNED BACK ON AFTER A FEW SECONDS. THE NEXT YEAR IT HAPPENED, THEY STAYED OFF UNTIL PULLING OVER, TURNING OFF THE CAR AND RESTARTING IT. THIS PROBLEM HAS BEEN REPORTED BY OTHERS ON THE INTERNET, AND SEEMS TO BE RESTRICTED TO THE CHEVY TRAILBLAZER AND GMC ENVOY. THE REPORTED FIX IS TO REPLACE THE LOW BEAM RELAY.

NHTSA complaint #10806238 — an unverified report by a vehicle owner.

at 80,000 miles Little Falls, MN

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE PASSENGER'S SIDE LOW BEAM HEAD LAMP FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE ELECTRICAL CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS AND THE CONTACT INDEPENDENTLY REPLACED THE HARNESS CONNECTOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #10758921 — an unverified report by a vehicle owner.

at 90,000 miles Douglasville, GA

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE PASSENGER SIDE BRAKE LIGHT AND THE DRIVERS SIDE DAY HEADLIGHT FAILED. THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 07E014000 (EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

NHTSA complaint #10628449 — an unverified report by a vehicle owner.

at 130,000 miles Alvarado, TX

EXTERIOR LIGHTING

2002 GMC ENVOY HEADLIGHTS INTERMITTENT FLUCTUATES AND/OR STOP WORKING (LOW BEAMS ONLY) WHILE DRIVING CAR AT NIGHT. OCCURS AT ALL HEADLIGHT SETTINGS, AT ALL TIMES OF THE DAY/NIGHT, ALMOST EVERY TIME THE HEADLIGHTS ARE USED AND DOES NOT RESOLVE ITSELF UPON TRYING CAR ON/OFF.

NHTSA complaint #10355200 — an unverified report by a vehicle owner.

Juptier, FL

EXTERIOR LIGHTING

2002 GMC ENVOY HEADLIGHTS INTERMITTENT FLUCTUATES AND/OR STOP WORKING (LOW BEAMS ONLY) WHILE DRIVING CAR AT NIGHT. OCCURS AT ALL HEADLIGHT SETTINGS, AT ALL TIMES OF THE DAY/NIGHT, ALMOST EVERY TIME THE HEADLIGHTS ARE USED AND DOES NOT RESOLVE ITSELF UPON TRYING CAR ON/OFF. PROBLEM STARTED AFTER WARRANTY EXPIRED, APPROXIMATELY 2005. GNC DEALERSHIP AND INDEPENDENT AUTO MECHANICS UNABLE TO DETERMINE SOURCE PROBLEM DUE TO INTERMITTENT OF PROBLEM. PROBLEM CONTINUED UNTIL 2010 WHEN LOW BEAM HEADLIGHTS FINALLY WENT OUT COMPLETELY AND NO LONGER WORKED AT ALL. FIX WAS HEADLIGHT MODULE. HEADLIGHT MODULE POSSIBLY DAMAGED BY VOLTAGE FLUCTUATIONS COMING ELSEWHERE IN VEHICLE ELECTRICAL SYSTEM. OLD PART IS NOT AVAILABLE. PART WAS REPLACED AT STUART GMC IN STUART, FLORIDA. THE CONSEQUENCE IS NO HEADLIGHTS WHILE DRIVING AT NIGHT SO UNABLE TO DRIVE CAR AT NIGHT OR WORST, THE DANGER OF THE HEADLIGHTS GOING OUT WHILE DRIVING (WHICH HAPPENED ALL THE TIME) AND DRIVING WITHOUT HEADLIGHTS TO GET TO YOUR DESTINATION (WITHOUT PAYING FOR A TOWTRUCK) CAN CAUSE AN ACCIDENT OR A CITATION. ANOTHER CONSEQUENCE IS IT DECREASES VALUE OF THE VEHICLE AND THE FACT THAT THE VEHICLE CANNOT BE HONESTLY SOLD WHILE THIS DANGEROUS CONDITION EXISTS SO I HAVE BEEN STUCK WITH THE CAR AND CANNOT FINANCIALLY BUY A NEW CAR WITHOUT SELLING THIS CAR.

NHTSA complaint #10311242 — an unverified report by a vehicle owner.

at 100 miles Hampton, VA

EXTERIOR LIGHTING

THE REAR BRAKE LIGHTS ARE OUT AS WELL AS THE PASSENGER SIDE FOG LIGHT. I NEED TO CONFIRM THAT THIS IS AN ELECTRICAL PROBLEM, I HAVE MET 2 ADDITIONAL OWNERS OF GMC ENVOYS THAT ARE EXPERIENCING THE SAME PROBLEMS.

NHTSA complaint #10285896 — an unverified report by a vehicle owner.

at 85,000 miles East Orange, NJ

EXTERIOR LIGHTING

TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE BRAKE LIGHT IN THE REAR WINDOW FEELS OUT OF POSITION AND THIS OCCURRED OFTEN ON THIS YEAR, MAKE, AND MODEL VEHICLE. THE MANUFACTURER STATED THAT THIS WAS NOT A MAJOR ISSUE. THE SAFETY RISK WAS EVIDENT WHEN THE CONTACT FAILED TO PASS INSPECTION DUE TO THE BROKEN BRAKE LIGHT. THE CURRENT MILEAGE WAS 95,000 AND THE FAILURE MILEAGE WAS 85,000.

NHTSA complaint #10266504 — an unverified report by a vehicle owner.

at 38,000 miles Bloomfield, NJ

EXTERIOR LIGHTING

TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE IT WILL RANDOMLY JUMP FROM 2 WHEEL DRIVE TO 4 WHEEL DRIVE WITHOUT WARNING CAUSING THE CAR TO BECOME IDLE AND YOU MUST TURN THE CAR OFF COMPLETELY. SHE TOOK THE VEHICLE INTO A LOCAL MECHANIC WHERE HE REPLACED THE BRAKES AND CHECKED THE WHEELS AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. SHE IS ALSO EXPERIENCING PROBLEMS WITH THE FRONT PASSENGER SEAT BELT IT LOCKS WHEN FASTENED. SHE TOOK THE CAR TO THE DEALER AND THEY INFORMED HER THAT IT WAS NO LONGER COVERED UNDER WARRANTY AND ANY REPAIRS MADE WOULD BE AT THE OWNER'S EXPENSE. THE VEHICLE IS ALSO EXPERIENCING EXTERIOR LIGHT FAILURE, BOTH HEADLIGHTS BURNED OUT WITHIN WEEKS APART AND THEY WERE REPLACED AT OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 38,000. THE CURRENT MILEAGE WAS 86,000 (SC) UPDATED 06/25/08. *CN THE CONSUMER ALSO STATED WHEN DRIVING PAST 70 MPH, THE VEHICLE WOULD SHAKE. THE WINDSHIELD WIPERS WERE REPLACED. THE CONSUMER STATED THE MOTOR FAILED. UPDATED 06/25/08

NHTSA complaint #10230053 — an unverified report by a vehicle owner.

at 75,000 miles Columbus, IN

EXTERIOR LIGHTING:BRAKE LIGHTS

DRIVERS SIDE BRAKE LIGHT CONTINUES TO LOOSEN OR BURN OUT. WE HAVE REPLACED MULTIPLE TIMES WITHIN THE LAST YEAR AND WITHIN A MONTH THE LIGHT DOES NOT WORK AGAIN. THERE WAS A SIMILAR RECALL, 04V527000, ON XL MODELS, BUT GMC STATES THIS DID NOT AFFECT MY MODEL. THE RECALL SHOULD BE OPENED AGAIN AND BE EXTENDED TO ALL ENVOY, AS I SEE MANY ON THE ROAD WITH THE LEFT BRAKE/TAIL LIGHT OUT.

NHTSA complaint #10197074 — an unverified report by a vehicle owner.

at 63,500 miles Huntington, IN

EXTERIOR LIGHTING:BRAKE LIGHTS

I OWN A 2002 GMC ENVOY AND BRAKE LIGHTS JUST QUIT I CHECKED BULBS,FUSES AND CHANGED BRAKE SWITCH THEY STILL DO NOT WORK.

NHTSA complaint #10189874 — an unverified report by a vehicle owner.

at 16,000 miles Baldwin, NY

EXTERIOR LIGHTING:BRAKE LIGHTS

DT: THE THIRD BRAKE LIGHT BURNED OUT, A RECALL WAS ISSUED ON TAIL LIGHT BUT NOT ON THE THIRD BRAKE LIGHT ALTHOUGH IT SEEMED TO BE RELATED. THE CONSUMER CAN NOT PASS INSPECTION WITHOUT IT.

NHTSA complaint #10127128 — an unverified report by a vehicle owner.

at 79,000 miles Redford, MI

EXTERIOR LIGHTING:BRAKE LIGHTS

CONSUMER WAS UNABLE TO HAVE THE REPAIRS ON THE BRAKE LIGHT RECALL DONE SINCE THE PARTS HAVE NOT BEEN MADE AVAILABLE TO THE DEALERS IN THE CONSUMER'S AREA.

NHTSA complaint #10115861 — an unverified report by a vehicle owner.

Birmingham, AL

EXTERIOR LIGHTING:BRAKE LIGHTS

RECALL CAMPAIGN 04V525000 CONCERNING BRAKE LAMP FAILURE. CONSUMER UNABLE TO GET THE DEALER TO HONOR MANUFACTUERER'S RECALL NOTICE DUE TO NO PART BEING AVAILABLE. MANUFACTURER WAS NOTIFIED, AND INFORMED THE CONSUMER THAT THE PARTS WERE ON NATIONAL BACK ORDER.

NHTSA complaint #10115771 — an unverified report by a vehicle owner.

Hopewell Junction, NY

EXTERIOR LIGHTING:TAIL LIGHTS

REFERENCE RECALL 04087 - I HAVE BEEN TRYING TO GET MY 2002 ENVOY GMC RECALL SINCE DECEMBER. ALL I GET IS THE PARTS ARE BACK ORDERED AND TO CALL BACK. NOW I GET A NOTICE FROM GMC THAT I HAVE NOT HAD THIS COMPLETED. TO DATE I HAVE CALLED 3 TIMES WITH NO RESULT. STILL BACK ORDER PARTS.

NHTSA complaint #10112018 — an unverified report by a vehicle owner.

at 18,000 miles Hannibal, MO

EXTERIOR LIGHTING:HEADLIGHTS

WHILE DRIVING 73 MPH WITH CRUISE CONTROL ON HEADLIGHTS WILL SHUT OFF. CONSUMER WAS ABLE TO RESTART THE VEHICLE AND CORRECTED THE PROBLEM. DEALERSHIP WAS NOTIFIED.

NHTSA complaint #10105334 — an unverified report by a vehicle owner.

at 45,000 miles Warner, OK

EXTERIOR LIGHTING:HEADLIGHTS

THE LOW BEAM HEAD LIGHT ON THE DRIVER SIDE WOULD GO OUT INTERMITTENTLY WHILE DRIVING AT NIGHT. THE PROBLEM WAS CAUSED BY THE PLUG MELTING AND CAUSING THE BUILB TO GO OUT. VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INFORMED CONSUMER THAT THE HEADLIGHT UNIT NEEDED TO BE REPLACED INSTEAD OF THE PLUG.

NHTSA complaint #10101831 — an unverified report by a vehicle owner.

at 50,000 miles Worthington, PA

EXTERIOR LIGHTING:BRAKE LIGHTS

TAILLIGHT BULB HOLDER IS FAILING. HAVE BEEN THROUGH THREE. WHEN A PARTS MAN AT KELLY CHEVROLET WAS ASKED ABOUT THIS, HIS RESPONSE WAS BUY THEM IN BULK????? CALLED GMC CUSTOMER SERVICE. WAS TOLD I WOULD HAVE TO PAY FOR A DIAGNOSIS(FILE # 1-270417936) I NOTICE ALOT OF ENVOYS ON THE ROAD WITH BRAKELIGHTS OUT. I THINK IT WARRANTS A REDESIGN AND RECALL.

NHTSA complaint #10096269 — an unverified report by a vehicle owner.

at 38,000 miles Fenton, MI

EXTERIOR LIGHTING:BRAKE LIGHTS

AFTER READING THE FOLLOWING ARTICLE, I CHECK AND MY REAR BREAK LIGHT BULB DRIVER SIDE WAS BURNED OUT. PLEASE, MOVE FORWARD WITH THIS RECALL!! I HAVE A 2002 ENVOY SLT THAT IS AT 40K MILES. ALSO, MY REAR DRIVER'S SIDE ELECTRIC WINDOW MECHANISM UNEXPECTEDLY BROKE. SOME CABLE INSIDE. THE DEALER WANTS TO CHARGE $500 TO REPLACE THE WHOLE ASSEMBLY. CAN YOU SAY HIGHWAY ROBBERY? LIKE MILEAGE HAS ANYTHING TO DO WITH WINDOW USAGE. HTTP://AP.TBO.COM/AP/BREAKING/MGBHYYS0SXD.HTML.

NHTSA complaint #10093862 — an unverified report by a vehicle owner.

WI Rapids, WI

EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT

ALL THESE PROBLEMS COME AND GO, SOMTIMES DEPENDING ON THE OUTSIDE TEMPERATURE. SOME OF IT GOT FIXED AND CAME BACK AGAIN. THE MAJOR PROBLEMS ARE THAT THE VEHICLE SHUTS DOWN WITHOUT ANY WARNING - NO ENGINE NO ELECTRIC NOTHING-, SO ITS EVEN NOT POSSIBLE TO CALL ON STAR! THE OTHER THING IS THAT THE TRANSMISSION START TO SHIFT GEARS WHILE DRIVING ON A LEVELED RAOD AT CONSISTANT SPEED. ALL THIS ITEMS GOT FIXED AND COME BACK AFTER A WHILE. DT

NHTSA complaint #769471 — an unverified report by a vehicle owner.

Riversi, CA

EXTERIOR LIGHTING:FOG LIGHTS

THE FOG LIGHTS NEED TO BE TURNED AT NIGHT TO HAVE TRAFFIC COMING FROM THE SIDES SEE YOU AND FOR YOU TO SEE WHAT IS IN THE PATH OF YOUR CAR.THE DALER SAYS THAY ARE OK BUT AGRES HE USES HIS FOG LIGHTS ON HIS GM CAR ALSO.

NHTSA complaint #755536 — an unverified report by a vehicle owner.

Aburn, MA

INTERIOR LIGHTING

POWER STEERING RACK FAILED AT HIGHWAY SPEEDS, MAKING IT DIFFICULT TO STEER VEHICLE. DEALER HAS INSPECTED VEHICLE AND DETERMINED THAT STEERING RACK WOULD NEED TO BE REPLACED.*AK THERE WAS A LOUD NOISE DUE TO NO FLUID IN THE POWER STEERING RESERVOIR. REAR DIFFERENTIAL LEAKS. DRIVER SIDE FRONT AND REAR DOORS RATTLE AND FLEW OVER LARGE BUMPS. INTERIOR COURTESY LIGHTS DO NOT COME ON WHEN PASSENGER SIDE DOOR IS OPEN. *SLC

NHTSA complaint #894129 — an unverified report by a vehicle owner.

Other 2002 GMC Envoy problems

← Full 2002 GMC Envoy report