FaultScore

2003 GMC Envoy airbag problems

37 of the 511 complaints about the 2003 GMC Envoy are about the airbag system — 7% of everything reported for this model year. Half of the failures with a mileage on record happened before 78,000 miles.

F

37

Complaints

27

Crashes

2

Fires

20

Injuries

Exactly what failed

AIR Bags 28 75.7%
Frontal 6 16.2%
Sensor/Control Module 2 5.4%
Side/Window 1 2.7%

Airbags across every GMC Envoy year

2002 42 30.7%
2003 37 27.0%
2004 30 21.9%
2005 28 20.4%

What owners said

Filed with NHTSA, in their own words.

at 189,000 miles NEW Rochelle, NY

AIR BAGS

MY WIFE WAS SITTING IN THE BACKSEAT AND THE BACK DOOR FLEW OPEN ON THE HIGHWAY. I HAVE ALSO NOTICED THE OTHER BACK DOOR IS NOT CLICKING SHUT AND THIS IS A VERY DANGEROUS SITUATION.

NHTSA complaint #11324152 — an unverified report by a vehicle owner.

at 173,000 miles Freeport, IL Fire

AIR BAGS

VEHICLE CAUGHT FIRE UNDER DASH SOMEWHERE WITHOUT VEHICLE BEING TURNED ON.

NHTSA complaint #11289684 — an unverified report by a vehicle owner.

at 40 miles Elkton, MD Crash

AIR BAGS

MY SPOUSE WAS DRIVING DOWN S/B ON RT 313 @ RT 290 MARYLAND. HE HIT A DEER AND ROLLED MY ENVOY AND THE AIR BAGS NEVER DEPLOYED. MY SON WAS IN FRONT PASSAGER SET WITH A SET BELT ON AND WHEN THE ENVOY ROLLED HIS SET BELT DID NOT HOLD HIM ON. MY SPOUSE TOLD ME THE ANIT-LOCK BREAKS DID NOT ENGAGE WHEN HE SLAM ON THE BREAKS .

NHTSA complaint #11283031 — an unverified report by a vehicle owner.

at 300,000 miles Erie, PA Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNED A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE CONTACT CRASHED INTO THE FRONT END OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DECLARED TOTALED BY THE INSURANCE COMPANY AND TOWED FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 300,000.

NHTSA complaint #11093358 — an unverified report by a vehicle owner.

Halfmoon, NY

AIR BAGS

AIR BAG LIGHT IS ON. CAN NOT OPEN REAR PASSENGER DOOR FROM INSIDE ALL 4 CIGERETT LIGHTS HAVE STOPPED WORKING. DRIVERS WINDOW STICKS GOING UP AND DOWN.

NHTSA complaint #11092082 — an unverified report by a vehicle owner.

at 80,000 miles Cambridge, MA

AIR BAGS

TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #10837741 — an unverified report by a vehicle owner.

at 145,000 miles Sacramento, CA Crash

AIR BAGS

FRONT AIR BAG DID NOT DEPLOY,DRIVING IN SNOW SLID AN HIT A TREE WAS DRIVING ON A HIGHWAY.

NHTSA complaint #10816234 — an unverified report by a vehicle owner.

at 146,000 miles Sacramento, CA Crash 4 injured

AIR BAGS

DRIVING IN THE SNOW,BACK PASSENGER SIDE SLID RIGHT,LOST CONTROL HIT A TREE.

NHTSA complaint #10816235 — an unverified report by a vehicle owner.

Grandville, MI

AIR BAGS

I HAVE NO PROBLEM , BUT IN THE PAST I READ IN MY LOCAL PRESS THAT MY ENVOY WAS TO BE RECALLED BECAUSE OF FALLTY AIRBAGS. I NEED TO KNOW IF THIS IS TRUE ,AS I CONTUEING TO READ MANY OF GMC CARS ARE INCLUDED IN THE RECALL.

NHTSA complaint #10785816 — an unverified report by a vehicle owner.

at 198,000 miles Donaldson, PA

AIR BAGS

MY CAR STARTED GOING NUTS THE WIPERS WOULDNT TURN OFF THE SEATS WONT MOVE THE DOORS WONT LOCK THE HEATERS OFF AND HOT AIR COMES OUT TRU VENTILATOS.

NHTSA complaint #10702372 — an unverified report by a vehicle owner.

at 189,325 miles Americus, GA Crash 1 injured

AIR BAGS

TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL WHICH CAUSED THE VEHICLE TO CRASH INTO A TREE. AS A RESULT, THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND LEFT SHOULDER WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 189,325.

NHTSA complaint #10682693 — an unverified report by a vehicle owner.

at 62,037 miles Pace, FL Crash 2 injured

AIR BAGS

ENTERING STRAIGHT STRETCH OF 2 LANE HWY.,I SWERVED TO MISS OBJECT IN MY LANE AND PART OF ADJACENT LANE. I COULD NOT STRAIGHTEN UP VEHICLE. THE VEHICLE ROLLED AND STRUCK A TREE. THE ENGINE WAS OFF AND THE AIR BAGS DID NOT INFLATE. MY DOOR WAS DAMAGED AND HAD TO BE CUT OFF TO FREE MYSELF. THE ENVOY WAS TOTALED. MY WIFE'S HARNESS DID NOT HOLD AND SHE WAS FACING THE REAR BETWEEN THE FRONT SEATS. THE SIDE AIR BAGS AND FRONT AIR BAGS DID NOT WORK. THE VEHICLE WAS WELL MAINTAINED WITH NEW TIRES AND BRAKES. I WAS LIFE FLIGHTED, AND MY WIFE WAS CARRIED BY AMBULANCE TO THE HOSPITAL WHERE WE SUSTAINED MULTIPLE INJURIES.

NHTSA complaint #10662196 — an unverified report by a vehicle owner.

at 90,000 miles Siouxfalls, SD Crash

AIR BAGS

I WAS DRIVING ABOUT 40 MPH WHEN I WENT THREW A YELLOW LIGHT WHEN A OLDER LADY TURN IN FRONT OF ME, I HIT HER ON THE PASSENGER SIDE BETWEEN THE FRONT N BACK DR, , PUSHING N ROLLING N TOTALING HER SMALL SUV. SHE WAS NOT SERIOUS HURT. MY AIRBAGS DID NOT DEPLOY. MY ENVOY WAS STILL DRIVEABLE . I TOOK MY ENVOY TO MY LOCAL GMC DEALER TO HAVE THEM FIND PROB WHY THE AIRBAGS DIDN'T GO OFF, THEY OR I CALLED A REP FOR GMC, TO COME TO SIOUX FALLS TO INVESTIGATE AND HE TOLD ME THAT THE REASON THEY DIDN'T DEPLOY WAS BECAUSE I WASN'T GOING FAST ENOUGH FOR IMPACT FOR DEPLOY. I THINK THAT IS BUNCH OF BULL. CAN SOMEONE HELP ME ,IS THERE ANYTHING I CAN DO .I HEAR THAT A PERSON CAN RECEIVE CASH FROM GMC IF A PERSON S AIRBAGS DON'T GO OFF.

NHTSA complaint #10615166 — an unverified report by a vehicle owner.

at 153,362 miles Aztec, NM Crash 1 injured

AIR BAGS

MY DAUGHTER WAS DRIVING THE ENVOY AT ABOUT 45 MPH WHEN A DRUNK DRIVER PULLED OUT IN FRONT OF TRAFFIC, CAUSING EVERYONE TO SLAM ON THEIR BRAKES, AND MY DAUGHTER WAS NOT ABLE TO STOP IN TIME BEFORE REAR-ENDING ANOTHER VEHICLE. THE CAR IS TOTALED BUT THE AIRBAGS NEVER DEPLOYED.

NHTSA complaint #10592465 — an unverified report by a vehicle owner.

Marietta, GA Crash 2 injured 2 killed

AIR BAGS

DRIVING AT APPROX. 2:30 PM IN INTERMITTENTLY RAINY CONDITIONS- I SUDDENLY FOUND MYSELF UNABLE TO CONTROL MY VEHICLE AND HAD TROUBLE SEEING MY SURROUNDINGS EVEN THOUGH I HAD NEW RAIN-X WIPERS ON. WHILE I APPLIED THE BRAKES THEY DID NOT WORK AS EFFECTIVELY AS THEY SHOULD. ADDITIONALLY, AFTER THE FIRST AND SECOND IMPACT (MULTIPLE VEHICLES WERE INVOLVED)- NO AIR BAGS DEPLOYED. I WAS THE ONLY PERSON IN THE VEHICLE AND STILL THE DRIVERS SIDE AIR BAG DID NOT DEPLOY. RESULTED IN TWO FATALITIES IN ANOTHER VEHICLE WHILE I SUFFERED A HEAD INJURY, FACIAL FRACTURES THAT REQUIRED SURGERY, AND A BROKEN COLLAR BONE FROM THE SEAT BELT THAT I COULD NOT AFFORD THE MEDICAL INTERVENTION REQUIRED FOR REPAIR.

NHTSA complaint #10592321 — an unverified report by a vehicle owner.

at 100,000 miles Winchester, VA Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT WAS INVOLVED IN A CRASH. THE VEHICLE TRAVELED DOWN AN EMBANKMENT AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED INJURIES TO THE ARMS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000.

NHTSA complaint #10560852 — an unverified report by a vehicle owner.

at 146,474 miles Greenwood, IN Fire

AIR BAGS

DROVE TO WORK SATURDAY NIGHT 12/07/2013 PARKED CAR AT 7:30 PM WENT IN TO WORK .CAME OUT TO MY CAR AT 10:00PM FOR BREAK TO SEE MY CAR SMOKING THE PASSENGERS HEATED SEAT TURNED IT'S SELF ON AT SOME POINT AND WAS ON FIRE BURNING THE SEAT AND MY COOLER THAT WAS SITTING ON THE SEAT WAS ON FIRE AND SMOKE FILLED THE CAR WAS MAKING IT HARD TO BREATH THE SMOKE WAS THICK AND SMELLED TOXIC. ME AND MY FELLOW EMPLOYEES DUMPED SNOW ON AND UNDER THE SEAT FROM AS FAR,AWAY AS WE COULD TILL THE SMOKE CALMED DOWN.TO GET THE FIRE OUT.I AM SO GRATEFUL I WAS NOT DRIVING OR THERE WAS NO PERSON SITTING ON THE SEAT AT THE TIME COULD OF CAUSED ME TO WRECK MYSELF OR OTHERS.ON MY DRIVE HOME COULD NOT USE THE HEAT DUE TO THE FUMES BEING TO STRONG WITH THE WINDOWS UP AND HEAT ON HAD TO DRIVE WITH NO HEAT AND WINDOWS DOWN 40 MINUTES WITH THE TEMPS IN THE TEENS.

NHTSA complaint #10555218 — an unverified report by a vehicle owner.

Moss Point, MS Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, HE SLIGHTLY CRASHED INTO A CURB AND THE VEHICLE TURNED OVER IN A DITCH. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT SUSTAINED NECK AND LOWER BACK INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DEEMED DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA complaint #10554787 — an unverified report by a vehicle owner.

at 135,000 miles Elmore City, OK Crash 1 injured

AIR BAGS

MY HUSBAND FELL ASLEEP AT THE WHEEL ON HIS WAY TO WORK AND HIT SEVERAL TREES. THE CAR IS TOTALED BUT THE AIRBAGS DIDN'T GO OFF. I DO UNDERSTAND THAT THE ACCIDENT WAS 100% MY HUSBANDS FAULT BUT I DON'T UNDERSTAND WHY THE AIR BAGS DIDN'T GO OFF.

NHTSA complaint #10281810 — an unverified report by a vehicle owner.

at 150,000 miles Bolingbrook, IL Crash

AIR BAGS:FRONTAL

ACCIDENT ON 2/17/2009 FRONT CRASH TO OTHER VEHICLE AND AIR BAG DID NOT DEPLOY HOOD DAMAGE, WINDSHIELD DAMAGE, ALL FRONT DAMAGE, DOORS COULD NOT OPEN RADIATOR DAMAGE, ENGINE DAMAGE.

NHTSA complaint #10259161 — an unverified report by a vehicle owner.

at 78,000 miles Vero Beach, FL

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHEN THE CONTACT TURNED THE IGNITION ON, THE DRIVER AND FRONT PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THERE WAS NO INJURIES. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 78,000. UPDATED 3/5/09 *CN THERE WAS AN INTERNAL FAILURE OF THE AIR BAG MODULE. UPDATED 03/10/09.

NHTSA complaint #10255855 — an unverified report by a vehicle owner.

at 55,000 miles Viera, FL

AIR BAGS

2003 GMC ENVOY 55,000 MILES AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY. IS THIS COVERED UNDER A FEDERAL LAW REQUIRING AND EXTENDED WARRANTY?

NHTSA complaint #10235928 — an unverified report by a vehicle owner.

at 82,000 miles Columbus, GA Crash

AIR BAGS

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 55 MPH, THE CONTACT MADE AN ABRUPT LEFT TURN AND HIS VEHICLE ROLLED OVER TWICE. DURING THE ROLLOVER, THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 82,000.

NHTSA complaint #10228532 — an unverified report by a vehicle owner.

at 50,318 miles Ashdown, AR Crash 1 injured

AIR BAGS

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 55 MPH, THE CONTACT DRIVE INTO A DITCH. THERE WAS WHITE POWDER ON THE STEERING WHEEL; HOWEVER, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS WEARING A SEAT BELT, BUT SUSTAINED BACK INJURIES. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE VEHICLE HAS NOT BEEN INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE 50,318.

NHTSA complaint #10214922 — an unverified report by a vehicle owner.

at 29,000 miles Henderson, NV Crash 1 injured

AIR BAGS

TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 19 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. SHE STATED THAT THE DRIVER SIDE SEAT BELT DID NOT RESTRAIN HER DURING THE CRASH. THE DRIVER SUSTAINED A CONCUSSION, WHIPLASH, AND MULTIPLE CONTUSIONS. THE MANUFACTURER INSPECTED THE VEHICLE, BUT WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS DESTROYED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 29,000.

NHTSA complaint #10202039 — an unverified report by a vehicle owner.

at 65,000 miles Biloxi, MS Crash 1 injured

AIR BAGS

TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH, ROLLED OVER FIVE TIMES, AND LANDED ON THE FRONT END. THE VEHICLE THEN CONTINUED TO ROLL OVER A FEW MORE TIMES. THE VEHICLE HAS A TOTAL OF FIVE AIR BAGS AND NONE OF THEM DEPLOYED. THE VEHICLE WAS DESTROYED. THE ROOF, REAR, SIDES, AND FRONT OF THE VEHICLE WERE CRUSHED COMPLETELY. HE NOTIFIED THE MANUFACTURER AND HAS YET TO HEAR A RESPONSE. HE STATED THAT THE LIGAMENTS IN HIS SHOULDER AND NECK ARE TORN AND HE SUSTAINED MUSCLE DAMAGE IN HIS BACK. THE CONTACT IS TAKING A NUMBER OF MEDICATIONS DUE TO THE CRASH. THE POLICE AND MEDIVAC UNIT ARRIVED AT THE SCENE AND A POLICE REPORT WAS FILED. THE SPEED WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 65,000.

NHTSA complaint #10200146 — an unverified report by a vehicle owner.

Little Falls, NJ Crash 2 injured

AIR BAGS:FRONTAL

VEHICLE WAS INVOLVED IN A FRONT COLLISION ACCIDENT AT 15 MPH DUE TO WEATHER. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DEALER WAS INFORMED BY CONSUMER. *AK THE CONSUMER STATED THAT THE VEHICLE COULD ONLY BE TURNED OFF BY CUTTING THE BATTERY CABLES.

NHTSA complaint #10103904 — an unverified report by a vehicle owner.

at 11,017 miles Frisco, TX Crash 2 injured

AIR BAGS

CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AT 35 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONSUMER WILL NOTIFY MANUFACTURER.*AK....POLICE REPORT INCLUDED

NHTSA complaint #10103710 — an unverified report by a vehicle owner.

Washington, DC Crash

AIR BAGS

WHILE DRIVING, UPON IMPACT THE AIR BAGS DID NOT DEPLOY AFTER BEING STRUCK IN A SERIOUS FRONT END COLLISION. *BF

NHTSA complaint #10101930 — an unverified report by a vehicle owner.

at 14,000 miles North Port, FL Crash 1 injured 1 killed

AIR BAGS:FRONTAL

THE CONSUMER INVOLVED IN A ROLL OVER ACCIDENT. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES AND THE FRONT PASSENGER'S SEAT BELT FAILED, THE PASSENGER WAS EJECTED FROM THE SEAT AND WAS KILLED. THE SEAT BELT AND AIR BAG EFFECTIVENESS WAS QUESTIONABLE. *AK *SC THIS COMPLAINT WAS NOT FILED BY THE CONSUMER. ODI FOLLOWED UP WITH THE PERSONAL INFORMATION PROVIDED AND THE CONSUMER WAS NOT AWARE OF THIS COMPLAINT. THE CONSUMER WHO WAS DRIVING THE VEHICLE WAS JUST RELEASED FROM THE HOSPITAL. THE CONSUMERS WIFE WAS KILLED IN THE CRASH AND COULD NOT REMEMBER THE DETAILS OF THE INCIDENT. CW POLICE DEPARTMENT WAS CONTACTED BY ODI. THE DRIVER LOST CONTROL WHILE TRAVELING ABOUT 68 MPH. MULTIPLE ROLLOVER. SEAT BELT ON PASS SIDE BUCKLED AFTER CRASH WITH SOME LOAD MARKS ON THE WEBBING. PASSENGER SIDE DOOR TORE FROM THE HINGE. CAUSE UNKNOWN. OFFICER INVESTIGATING CRASH DID NOT THINK A VEHICLE DEFECT WAS RESPONSIBLE FOR THE FATALITY. CRASH EXTREMEMLY SEVERE.

NHTSA complaint #10083661 — an unverified report by a vehicle owner.

Other 2003 GMC Envoy problems

← Full 2003 GMC Envoy report