35 of the
483 complaints about the 2004 GMC Envoy are about the
engine — 7% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
77,000 miles.
fraudulent emissions certificate fraudulent mileage fraudulent vin EMISSIONS CERTIFICATE matching an out of state TEXAS vin [XXX] CALIFORNIA [XXX] . FRAUDULENT DEALER SALE. FRAUDULENT DMV CALIFORNIA REGISTRATION AND TITLE TRANSFER. LIQUIDS GASES ODORS FUMES EMITTING FROM VEHICLE [XXX] [XXX] [XXX] HAVE ILLLEGAL TRANSFER OF TITLE TO MYSELF FROM DEALER AND ILLEGAL TRANSFER OF FRAUDED REGISTRATION FROM DEALER. AND BELIEVE VIN IS NOT ACCURATE ACCORDING TO VEHICLE NOR BARCODE OR OTHER COMPONENTS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11609248 — an unverified report by a vehicle owner.
at 130,000 milesRochester, NY
ENGINE
The contact owned a 2004 GMC Envoy. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and made an abnormal rattling sound before the vehicle lost motive power and stalled. The vehicle was restarted and driven to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 130,000. The VIN was unavailable.
NHTSA complaint #11535000 — an unverified report by a vehicle owner.
at 225,000 milesCarmichael, CA
ENGINE
I JUST HAD MY BRAKES SERVICED AND MY BUSHINGS CHANGED, BUT MY ABS LIGHT STILL COMES ON. ALSO WHEN I GO TO BRAKE THE CAR STARTS TO SHAKE AND I'M GOING THE SPEED LIMIT. THE ENGINE HAS A ROUGH IDLE, AND SHUTS OFF WHEN AT A COMPLETE STOP AND WHEN THE VEHICLE IS IN MOTION. I'VE HAD MANY THINGS REPLACED ON THE VEHICLE, SUCH AS PURGE VALVE, GAS CAP. CHARCOAL CANISTER AND FUEL TANK. IN THE ENGINE THE SPARK PLUGS WERE CHANGED AS WELL AS THE COIL PACKS AND THE FUEL INJECTORS. ALONG WITH THE CAMSHAFT SENSOR. STILL GETTING P0455 AND PO0014. WON'T PASS SMOG CAN'T REGISTER VEHICLE, BUT MY ONLY MEANS OF TRANSPORTATION. 2004 GMC ENVOY XUV SLT 4DR 2WD
NHTSA complaint #11311534 — an unverified report by a vehicle owner.
at 136,000 milesWaterford, MI
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS STATIONARY, THE EXHAUST MANIFOLD FRACTURED AND THE HEAT FROM THE EXHAUST MANIFOLD DAMAGED THE FRAME OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE CAUSED SEVERE RUST AND CORROSION. IN ADDITION, THE CONTACT STATED THAT THERE WERE HOLES IN THE FRAME. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT SAFETY RELATED AND THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 136,000.
NHTSA complaint #11060757 — an unverified report by a vehicle owner.
Knoxville, TN
ENGINE
VEHICLE MAKES LOUD TICKING NOISE WHEN ACCELERATING FROM A FULL STOP. VEHICLE ALSO SOUNDS LIKE IT HAS AN EXHAUST LEAK.
NHTSA complaint #10966419 — an unverified report by a vehicle owner.
at 128,000 milesHAM Lake, MNFire
ENGINE
VEHICLE WAS BEING DRIVING APPROXIMATELY AT 55 MPH. ENGINE LOSS POWER, GAS PEDAL LOST RESISTANCE AND WENT ALL THE WAY DOWN TO THE FLOOR BOARD. VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND ENGINE WAS STALLED AND ALL THE DASH LIGHTS WERE FLASHING ONE AND OFF. ENGINE STARTED TO HAVE WHITE SMOKE COMING FROM UNDER THE HOOD. AFTER A FEW MINUTES, THE WHITE SMOKE TURNED INTO BLACK SMOKE AND THE ENGINE CAUGHT ON FIRE. VEHICLE WAS ENGULFED IN FLAMES AFTER A FEW MINUTES.
NHTSA complaint #10871973 — an unverified report by a vehicle owner.
at 100,000 milesStamford, NYFire
ENGINE
TL* THE CONTACT OWNED A 2004 GMC ENVOY. WHILE DRIVING APPROXIMATELY 55 MPH, WHITE SMOKE EMERGED FROM THE ENGINE COMPARTMENT. THE CONTACT HAD TO PULL OVER IN A PARKING AREA AND EXITED THE VEHICLE. THE VEHICLE BURNED TO THE GROUND. THE POLICE AND FIRE DEPARTMENT WERE PRESENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10865765 — an unverified report by a vehicle owner.
at 120,000 milesHAM Lake, MNFire
ENGINE
VEHICLE WAS BEING DRIVEN ON A TWO WAY HIGHWAY AT APPROXIMATELY 55 MPH. VEHICLE LOST ENGINE POWER WHILE DRIVING AND THE GAS PEDAL LOST RESISTANCE AND WENT TO THE FLOOR. VEHICLE WAS STEERED OVER TO THE SIDE OF THE ROAD. WHILE THE VEHICLE WAS STEERED OVER TO THE SIDE OF THE ROAD, CHECK ENGINE AND OTHER DASH LIGHTS STARTED FLASHING CHAOTICALLY. WHITE SMOKE STARTED COMING FROM UNDER THE HOOD. WITHIN A SHORT TIME, WHITE SMOKE TURNED INTO BLACK SMOKE AND THEN FLAMES STARTED TO APPEARS. THE FIRE UNDER THE HOOD EVENTUALLY CONTINUED TO GROW UNTIL IT COMPLETELY BURNED THE ENGINE COMPARTMENT MOST OF THE FIRST TWO ROWS OF THE INTERIOR BEFORE THE FIREMEN ARRIVED AND WERE ABLE TO PUT OUT THE FIRE.
NHTSA complaint #10786885 — an unverified report by a vehicle owner.
at 65,000 milesVentura, CA
ENGINE
ONE DAY MY SUNROOF WORKED AND THE NEXT DAY IT WOULD NOT. IT WAS STUCK IN THE IN THE OPEN POSITION (NOT FULLY OPEN, BUT WHEN THE FRONT END RAISES AN INCH OR SO). I TOOK IT TO A GM CERTIFIED MECHANIC AND THEY SAID I WOULD NEED A WHOLE NEW ASSEMBLY AND QUOTED ME $2,100. THE DEALERSHIP AND GM NOTIFIED ME THAT THEY WOULD NOT HELP ME WITH THIS DEFECT AT ALL. MY CAR IS IN EXCELLENT CONDITION WITH ONLY 85,000 MILES ON IT, BUT IT IS ONLY WORTH $5,000 AND I PAID OVER $14,000 FOR IT IN 2009 WHEN I BOUGHT IT FROM A GM DEALERSHIP. I CANNOT AFFORD TO LOSE $2,100 ON THIS VEHICLE. AND THIS IS NOT THE FIRST ISSUE THAT I HAVE HAD. WHEN I DROVE IT HOME FROM THE DEALERSHIP THE WHOLE INSTRUMENT PANEL FAILED. THEY FIXED THAT. THEN A YEAR LATER, WHEN I WAS DRIVING HOME WITH MY NEW BORN, THE ENTIRE CAR SHUT DOWN WHILE IN MOTION GOING 45 MILES PER HOUR. THE DEALERSHIP SAID THAT IT WAS A PROBLEM WITH THE COMPUTER AND THE WARRANTY WOULD NOT COVER IT, BUT IT WOULD COVER A RESTORATION OF THE COMPUTER. THEN WHEN I WENT TO GET MY VEHICLE THE REFUSED TO LET ME TAKE IT UNTIL I PAID $200. MY VEHICLE HAS SHUT DOWN WHILE DRIVING SINCE THAT AND CAN BARELY MAINTAIN IDLING AT TRAFFIC LIGHTS AT TIMES. NOW BACK TO THE SUNROOF, AFTER NOT BEING ABLE TO AFFORD TO FIX IT THE MECHANIC TOOK OUT THE SUNROOF AND JUST SET IT IN THE FRAME SO AT LEAST WATER WOULD NOT GET IN WHEN IT RAINED. HOWEVER, IT IS JUST SITTING IN THERE AND CAN EASILY BE LIFTED OUT AND MAY EVEN GET BLOWN OUT ON THE FREEWAY. WHEN EXACTLY WILL THIS BECOME A SAFETY HAZARD? WHEN MY SUNROOF BLOWS OFF ON THE FREEWAY AND CAUSES A FATAL CAR ACCIDENT? OR WHEN MY CAR COMPLETELY SHUTS DOWN ON THE MIDDLE OF THE FREEWAY AND MY CHILDREN AND I GET KILLED IN A PILE UP? GM HAS BEEN CONVICTED OF NEGLECTING TO RECALL VEHICLES WITH SAFETY ISSUES RECENTLY. CLEARLY, GM REFUSES TO PROTECT ITS CUSTOMERS. PLEASE HELP PROTECT CONSUMERS AND DO SOMETHING ABOUT THIS.
NHTSA complaint #10781781 — an unverified report by a vehicle owner.
at 112,000 milesHayden, ID
ENGINE
I PURCHASED THE VEHICLE MARCH OF 2014 FROM SUNSET MOTORS IN COEUR D ALENE, ID. THE FOLLOWING DAY THE CAR DIED AND I TOOK IT BACK TO THE DEALER WHERE THEY TOLD ME THE FUEL PUMP NEEDED REPLACED; WHICH THEY REPLACED. I LEFT THE DEALERSHIP AFTER THE REPAIR WAS COMPLETED AND FILLED MY GAS TANK WHEN I BEGAN TO SMELL A STRONG ODOR OF GAS. I PULLED AWAY FROM THE PUMP AND LOOKED UNDER THE VEHICLE TO SEE GAS LEAKING FROM WHAT APPEARED TO BE THE FUEL TANK. I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID THAT THE NECK OF THE GAS TANK WAS CRACKED AND THEY WOULD REPAIR IT. I LEFT WITH THE VEHICLE AFTER SUNSET MOTORS STATED THE REPAIR WAS DONE ON THE GAS TANK. THE CHECK ENGINE LIGHT CAME ON THE FOLLOWING DAY. THE CODE WAS READING P0455 LARGE EVAP LEAK. I HAVE TRIED REPLACING THE GAS CAP AS RECOMMENDED BY AUTOZONE WHERE I TOOK THE VEHICLE TO HAVE THE CODE READ. THE LIGHT CONTINUED TO COME ON OVER THE COURSE OF MONTHS. I RECENTLY TOOK IT TO AAMCO AFTER MY VEHICLE STARTED VIBRATING WHILE IN IDLE WHERE THEY INFORMED ME THAT THE CRACK IN THE NECK OF THE FUEL TANK WAS STILL APPARENT AND FUEL TANK NEEDED REPLACED. AFTER DOING RESEARCH I HAVE FOUND THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND GM HAD OFFERED TO EXTEND THE WARRANTY WHEN RESEARCH INTO SAFETY WAS DONE PREVIOUSLY WHICH WAS ACCEPTED AND NO RECALL WAS DONE. GM HAS STATED THE WARRANTY HAS EXPIRED. I FEEL THAT THE LEAK IN THE NECK OF THE FUEL TANK IS A MANUFACTURES DEFECT AS THERE IS NO KNOWN REASON FOR A CRACK TO HAPPEN IN THE FUEL TANK. LIKE I SAID PREVIOUSLY I HAVE FOUND NUMEROUS REPORTS OF THIS HAPPENING TO OTHERS WITH THE SAME VEHICLE. I FEEL THAT IT IS A SAFETY CONCERN AND FEAR THE POSSIBILITIES OF WHAT COULD HAPPEN TO MY VEHICLE WITH MYSELF AND YOUNG CHILDREN IN THE VEHICLE UNTIL I AM ABLE TO AFFORD TO REPLACE THE FUEL TANK. I WOULD APPRECIATE THIS BEING LOOKED IN TO AND THE SAFETY AROUND THE DEFECT.
NHTSA complaint #10660748 — an unverified report by a vehicle owner.
at 154,000 milesHenrico, VA
ENGINE
I WILL CUT THE CAR ON AND REDUCED ENGINE POWER LIGHT COMES ON AND THE CAR IDOLS HARD THEN CUTS OFF WHILE DRIVING . I READ ON INTERNET ALIT OF GM VEHICLES HAVE THIS PROBLEM JUST WONDERING IS THERE A RECALL? ALSO CHECK ENGINE LIGHT AND REDUCED ENGINE POWER LIGHT WILL NOT CUT OFF.
NHTSA complaint #10618481 — an unverified report by a vehicle owner.
at 146,000 milesPascagoula, MS
ENGINE
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WOULD OPERATE NORMALLY ONCE THE ENGINE WAS RESTARTED. THE DEALER STATED THAT THE SPARK PLUGS WERE FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 146,000. UPDATED 8/27/14*CN UPDATED 8/29/2014
NHTSA complaint #10610348 — an unverified report by a vehicle owner.
at 78,000 milesScottsdale, AZ
ENGINE
STOPPED AT STREET LIKE, LIGHT WENT GREEN STARTED TO MOVE FORWARD AND CAR GOES DEAD. NO LIGHTS ON DASH, NOTHING SHOWING, JUST STOPS ABRUPTLY. AFTER A FEW MOMENTS TRIED RESTARTING CAR AND IT CAME BACK ON WITH CHECK ENGINE LIGHT. P0606 PCM FAILURE CODE DISPLAYED. COULD HAVE BEEN REAR ENDED BY SEMI TRUCK BEHIND ME OR KILLED IF I WAS TRYING TO TURN LEFT AT INTERSECTION.
NHTSA complaint #10606588 — an unverified report by a vehicle owner.
at 89,000 milesChattanooga, TN
ENGINE
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
NHTSA complaint #10584648 — an unverified report by a vehicle owner.
at 80,000 milesMarco Island, FL
ENGINE
MY GMC ENVOY STALLS OUT WHEN I STOP AT TRAFFIC LIGHTS. I THEN HAVE TO PUT IT IN PARK TO RESTART THE VEHICLE. ALTHOUGH TEST METERS/EQUIPMENT HAVE BEEN USED TO FIND THE CAUSE FOR THE UNEXPLAINED STALL IS STILL UNKNOWN.THIS HAPPENS APX. ONCE EVERY (2) MONTHS. WHEN THE ENGINE STALLS OUT THE "CHECK ENGINE LIGHT" COMES ON AND LAST MONTH THE " REDUCED ENGINE POWER" LIGHT ALSO CAME ON AND THE ENVOY WOULD ONLY MOVE AT 3 TO 4 MPH.
NHTSA complaint #10576218 — an unverified report by a vehicle owner.
at 140,000 milesLAS Vegas, NV
ENGINE
THE "CHECK GAUGES" LIGHT FLASHES FOLLOWED BY "LOW OIL PRESSURE" FOLLOWED BY "STOP ENGINE" AND THE ENGINE STALLS. EACH TIME THIS HAPPENS THE AC HAS BEEN ON. SENT TO DEALER AND THEY WERE UNABLE TO REPRODUCE THIS ISSUE. HAS HAPPENED 3 TIMES NOW. VERY SCARY.
NHTSA complaint #10522325 — an unverified report by a vehicle owner.
at 42,000 milesCalifornia, PAFire
ENGINE
WHILE DRIVING ANOTHER MOTORIST SAW SMOKE COMING FROM REAR OF VEHICLE AND GOT VEHICLE STOPPED ON SIDE OF ROAD AT WHICH TIME THE ENGINE COMPARTMENT WAS ENGULFED IN FLAMES. CALLED FIRE DEPT AND POLICE. FIRE SPREAD THROUGH THE HEARER BOX INTO THE VEHICLE AND ACROSS DASH UNTIL IT BEGAN BURNING THE HEADLINER. FIRE DEPT PUT OUT FIRE BUT WAS A TOTAL LOSS. THERE WAS NO INDICATION ON INSTRUMENT PANEL OF ANY PROBLEMS (ALL GAUGES SHOWING NORMAL READINGS).
NHTSA complaint #10514669 — an unverified report by a vehicle owner.
at 130,000 milesWellsville, OH
ENGINE
ENGINE STALLS WHEN YOU SLOW DOWN AND THE AIR CONDITIONER OR WIDOW DEFOGGER IS ON . I HAVE ALSO HAD POWER SURGING. I HAD TO REPLACE THE MAP SENSOR TWICE AND THE BRACKET AND IT IS STILL SHOWING BAD. I ALSO REPLACE THE CAM SHAFT POSITION SENSOR AND THE THERMOSTAT. ALSO THE WIPER ON THE REAR WILL NOT SPRAY ANY WATER OR WASHER.
NHTSA complaint #10464560 — an unverified report by a vehicle owner.
Wellsville, OH
ENGINE AND ENGINE COOLING
LOW ENGINE POWER LIGHT COMES ON AND VEHICLE SHUTS DOWN. SOMETIMES YOU CAN RESTART IT WITH NO PROBLEMS. NOW IT SPUTTERS AND HAS VERY LITTLE POWER. IF YOU TURN ON ANYTHING IT MAKES IT WORSE. IT SURGES AND STALLS. IT CHUGS ALONG UNTIL YOU TURN OFF AS MAY ELECTRICAL ITEMS AS POSSIBLE.
NHTSA complaint #10436810 — an unverified report by a vehicle owner.
at 120,000 milesDecatur, GA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SPEEDOMETER DOES NOT WORK ACCURATELY. CHECK ENGINE LIGHT CAME ON RANDOMLY. IS CURRENTLY OUT AND I WAS ABLE TO PASS EMISSIONS, HOPEFULLY IT WILL REMAIN OUT. HAD TO REPLACE MANY PARTS INCLUDING THE HEATER CORE, THERMOSTAT AND COOLANT. NOW I AM EXPERIENCING A PROBLEM WITH THE FAN OF THE CAR.
NHTSA complaint #10301718 — an unverified report by a vehicle owner.
at 50,000 milesNewport News, VA
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL*THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT OBSERVED WHILE DRIVING THE SPEEDOMETER DISPLAYED AN INACCURATE READING REGARDLESS OF THE SPEED BEING TRAVELED. IN ADDITION, THERE WAS A MALFUNCTION WITH THE HEADLIGHTS REMAINING "ON" WHEN DEACTIVATED. THE FAILURE OCCURRED INTERMITTENT. THE FAN CLUTCH FAILED UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAN CLUTCH WAS REPLACED. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 57,000.
NHTSA complaint #10298542 — an unverified report by a vehicle owner.
at 43,000 milesLevittown, NY
ENGINE AND ENGINE COOLING
I PURCHASED A USED 2004 GMC ENVOY SLT, WITH AN EXTENDED WARRANTY FROM GRAND PRIX AUTO GROUP, HICKSVILLE, NY IN AUGUST 2008. SOON AFTER PURCHASING THE CAR IT STALLED WHILE WE WERE AT A RED LIGHT. IMMEDIATELY BROUGHT THE TRUCK BACK TO THE DEALER AND THEY SAID THEY FIXED IT, MAY I MENTION IT NEVER STOPPED STALLING. THEN THE SPEEDOMETER BROKE AGAIN. IT CONSTANTLY SAYS I'M TRAVELING 120 MILES AN HOUR. ONCE AGAIN, BROUGHT IT BACK TO THE DEALER, THEY TELL ME I NEED TO GO TO A GMC DEALER, I DO, THEY REPLACE THE INFORMATION CLUSTER AND SPEEDOMETER, HAD TO PAY A $ 300.00 DEDUCTIBLE. THIS WAS IN MARCH 2009. DRIVING THE OTHER DAY OCTOBER 2009 AND THE SPEEDOMETER ONCE AGAIN SAYS 120. GET PULLED OVER, GET A TICKET FOR A BROKEN SPEEDOMETER. THE OFFICER WAS AWARE I WAS NOT TRAVELING AT THAT SPEED, AND EVEN WHEN I TRIED TO EXPLAIN, WANTED TO HEAR NONE OF IT. SO NOW HERE I AM AGAIN, BROKEN SPEEDOMETER, ENGINE THAT STALLS OFTEN AND A SUMMONS TO BOOT. I NEED HELP AND I DON'T KNOW WHERE ELSE TO TURN THE DEALERSHIPS ARE OF NO HELP. JACQUELINE KING
NHTSA complaint #10289412 — an unverified report by a vehicle owner.
at 75,000 milesConover, NCCrashFire
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT REAR-ENDED THE PRECEDING VEHICLE. THERE WERE NO DAMAGES TO THE VEHICLES OR THE OCCUPANTS. HE PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED SMOKE SUDDENLY APPEARING FROM THE FRONT END OF THE VEHICLE. IMMEDIATELY, THE PASSENGER COMPARTMENT BECAME ENGULFED IN FLAMES. THE CONTACT SAFELY EXITED THE VEHICLE. THE POLICE AND FIRE DEPARTMENTS WERE CALLED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A COLLISION CENTER. THE INSURANCE COMPANY WAS NOTIFIED; HOWEVER, THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
NHTSA complaint #10263941 — an unverified report by a vehicle owner.
at 76,000 milesElkmont, AL
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
INVESTIGATED CHECK ENGINE LIGHT. SECONDARY AIR INJECTION PUMP FAILURE FOR EMISSIONS.
NHTSA complaint #10260495 — an unverified report by a vehicle owner.
at 47,970 milesFishers, INFire
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. SHE PULLED OVER TO INSPECT THE VEHICLE AND NOTICED THAT THE FRONT END WAS ENGULFED IN FLAMES. AN INVESTIGATOR FROM HER INSURANCE COMPANY CONCLUDED THAT THE FIRE DERIVED FROM THE ENGINE COMPARTMENT. A FIRE REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED. THE CONTACT HAS PICTURES OF THE VEHICLE AFTER THE FAILURE. THE MANUFACTURER PROVIDED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 47,970. UPDATED 07/15/08 *BF UPDATED 07/15/08
NHTSA complaint #10231501 — an unverified report by a vehicle owner.
at 64,000 milesMccomb, OH
ENGINE AND ENGINE COOLING
I WAS DRIVING IN TOWN AND MY SPEEDOMETER STOPPED WORKING AT 0. THE OIL GAUGE IS NOT WORKING, PEGGED OUT AT THE MAX AND MY ENGINE LIGHT IS NOW CONSTANTLY ON. THESE EVENTS, PARTICULARLY THE SPEEDOMETER NOT WORKING, IS A MAJOR SAFETY HAZARD. NOT DRIVING AT CONTROLLABLE SPEEDS CAN LEAD TO AN ACCIDENT AND DEATH. THE PARTS AND LABOR TO FIX THIS PROBLEM IS $550. WHILE RESEARCHING THIS PROBLEM ON THE INTERNET, I'VE FOUND OUT THAT THIS IS A COMMON PROBLEM WITH GMC'S IN THIS YEAR. THERE SHOULD BE A RECALL WITH THE CLUSTER UNIT ON 2004 GMC ENVOYS. GMC SHOULD TRY TO PREVENT DEATHS THAT THEIR PRODUCTS MAY CREATE.
NHTSA complaint #10189219 — an unverified report by a vehicle owner.
at 23,000 milesST. Augustine, FL
ENGINE AND ENGINE COOLING:ENGINE
GMC ENVOY SUV (4.2) INLINE 6-CYLINDER. VEHICLE HAS STALLED FIVE TIMES INTERMITTENTLY OVER THE PAST SIX MONTHS. IT STALLS OUT WHEN YOU BEGIN TO STOP OR START TO ACCELERATE FROM A STOP OR JUST WHILE IDLING. LUCKILY IT HASN'T BEEN WHEN I WAS TRYING TO PASS OR MERGE IN TRAFFIC. THE FIRST TIME WAS AROUND 23,000 AND THE SECOND TIME 23,500. THE NEXT OCCURRENCE HAPPENED WHILE IT WAS SITTING IN A PARKING LOT IDLING AND IT DIED AFTER RUNNING FOR 5-8 MINUTES. I TOOK IT TO THE DEALER AND THEY SAID IT WAS THE THROTTLE BODY THAT NEEDED CLEANING - DONE. SIX WEEKS LATER AND 1500 MILES IT STALLED WHEN I WAS TRYING TO MAKE A U-TURN IN ST. PETERSBURG AND I NEARLY GOT REAR ENDED. DEALER KEPT IT TWO DAYS AND DID NOTHING SINCE THEY COULDN'T DUPLICATE PROBLEM AND COULDN'T GET ANYTHING FROM THE COMPUTER. I TOOK IT BACK TO THE DEALER ON 7/21 FOR REGULAR MAINTENANCE (OIL CHANGE, FUEL FILTER CHANGE, AND A/C REPAIR-BAD CLUTCH). THE DEALER SAID THEY HAD TWO COMPUTER MODULE UPDATES, ONE TO FIX STALLS. THREE DAYS LATER IT STALLED IN JACKSONVILLE TRAFFIC AT A STOP LIGHT. I HAVE TAKEN IT BACK FOR A FOURTH TIME TO THE DEALER AND LEFT FOR A WEEK. DEALER SAID VEHICLE IDLING ROUGH BUT COMPUTER NOT REGISTERING PROBLEM SO NOTHING WAS DONE, AGAIN. I E-MAILED GM AND I HAVE HAD NO REPLY IN TWO WEEKS. I SEE WHERE A PERSON WITH A V8 VERSION IS HAVING THE SAME PROBLEM. THIS IS AN ACCIDENT WAITING TO HAPPEN.
NHTSA complaint #10166056 — an unverified report by a vehicle owner.
at 37,000 milesKilleen, TX
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE VEHICLE STARTED SHAKING PRIOR TO STALLING WHILE DRIVING ON THE FREEWAY AT ANY SPEED FIVE TIMES. ON EACH OCCASION, THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASH. THE VEHICLE HAS BEEN TO THE DEALERSHIP EACH TIME. ON EVERY OCCASION THE GAUGES WERE CLEANED AND THE OXYGEN SENSORS WERE REPLACED. THE PROBLEM PERSISTS.
NHTSA complaint #10162835 — an unverified report by a vehicle owner.
at 4,000 milesSAN Diego, CA
ENGINE AND ENGINE COOLING:ENGINE
I BOUGHT MY GMC ENVOY IN JANUARY 2004 FOR APPROX. $42,000. THIS CAR HAS EVERYTHING. AFTER ABOUT 2 MONTHS OF THE PURCHASE, MY GPS WENT OUT AND HAD BEEN FIXED TWICE. MY BRAKES DO NOT ALWAYS WORK --SOMETIMES THEY SLIP ESPECIALLY WHEN I NEED THEM MOST -WHICH IS SCARY. GMC SAID THAT THEY HAVE HEARD ABOUT THIS PROBLEM BEFORE, BUT DID NOTHING TO RESOLVE THE PROBLEM. THE ENGINE STALLS PERIODICALLY. GMC SAID THEY DO NOT KNOW WHY. THE GAS GAUGE AND ODOMETER DO NOT WORK PROPERLY. WHEN I BROUGHT MY VEHICLE INTO NORTH COUNTY GMC DEALERSHIP IN SAN DIEGO FOR REPAIRS I MENTIONED MY GAS GAUGE DID NOT WORK ALONG WITH MANY OF THE OTHER ISSUES. AFTER THEY REPAIRED THE ODOMETER BY REPLACING THE CLUSTER, THE GAS GAUGE STILL DID NOT WORK. EVERY SINGLE TIME THESE PROBLEMS HAPPEN I AM FORCED TO PAY A $100 SERVICE CHARGE JUST SO THEY CAN LOOK AT IT AND BECAUSE I AM IN SALES, I AM ALSO FORCED TO GET A RENTAL CAR. AFTER ALL THIS, I AM STILL QUITE DISPLEASED WITH GMC. I HATE TO SAY IT BUT THEY ARE SUPPOSED TO BE THE BEST AMERICAN CAR ??PROFESSIONAL GRADE?? AND IF THIS IS TRUE I WILL NEVER BUY AN AMERICAN VEHICLE AGAIN. GMC SAID THEY WOULD BE CHECKING ON ALL THESE PROBLEMS AND EVERY SINGLE TIME I PICKED MY ENVOY UP AFTER THEY SUPPOSEDLY FIXED THE PROBLEMS, I FOUND SEVERAL ISSUES STILL UNRESOLVED. THEY SUGGEST I NEED TO SET ANOTHER MEETING TO BRING MY ENVOY IN AND OF COURSE WILL COST ANOTHER $100.
NHTSA complaint #10153264 — an unverified report by a vehicle owner.
at 54,480 milesMarietta, GA
ENGINE AND ENGINE COOLING
FIRST OF ALL MY ODOMETER GAUGE STOPPED OPERATING. IT REMAINED ON ZERO MILES WHILE I WAS DRIVING THE VEHICLE SINCE NOVEMBER 2005. THE WHOLE DASHBOARD CLUSTER HAD TO BE REINSTALLED. SECONDLY; THE SERVICE ENGINE SOON LIGHT BEGAN POPPING ON AND THE ENVOY WAS DRIVING ROUGH. I FOUND OUT FROM A GM DEALER THAT THE CLUTCH FAN FROZE WHICH CAUSED THE WATER PUMP TO BREAK AND THE RADIATOR TO OVER HEAT BURST THE RADIATOR HOSE AND SPEW OUT AND LEAK ALL OF THE WATER AND RADIATOR FLUID FROM THE RADIATOR. THE ENVOY IS NOW NOT DRIVABLE. I HAVE ONLY HAD THIS 2004 ENVOY SINCE NOVEMBER OF 2003.
NHTSA complaint #10151678 — an unverified report by a vehicle owner.