Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Fuel & Propulsion
422.2%
Median failure at 23,000 miles
Brakes
422.2%
Median failure at 30,000 miles
Electrical System
316.7%
Median failure at 41,000 miles
Body & Structure
211.1%
Median failure at 30,000 miles
Tires
15.6%
Windows, Mirrors & Wipers
15.6%
Median failure at 90,000 miles
Steering
15.6%
Median failure at 23,000 miles
Airbags
15.6%
1 crashes, 0 fires · median 33,000 mi
Engine & Cooling
15.6%
Median failure at 90,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
323.1%
25,000 – 49,999 miles
646.2%
50,000 – 74,999 miles
17.7%
75,000 – 99,999 miles
323.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2002peak 3Oct 2008
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 33,000 milesHartselle, ALCrash1 injured
AIR BAGS:FRONTAL
DT: THE CONSUMER STATED THAT THE 2001 CADILLAC DEVILLE HAD A LOW IMPACT CRASH. THE SPEED WAS AROUND 25-30 MPH. THE IMPACT WAS IN THE FRONT CENTER OF THE CAR. THE PASSENGER SUFFERED BRUISES TO THE KNEES, BROKE A RIB, AND BLINDED THE PASSENGER FROM THE IMPACT OF THE AIR BAG. THE PASSENGER HAD AN IOL IMPLANT IN HER OCULAR LENS. THE AIRBAG FORCED THE RETINA TO DETACH. THE CONSUMER STATED THAT THERE WERE SERIOUS DESIGN FLAWS IN THE ENGINEERING OF THE AIR BAG. THE CAR HAS BEEN REPAIRED. THE OWNER HAS NOT CONTACTED GENERAL MOTORS. A POLICE REPORT WAS TAKEN. *AK.
NHTSA complaint #10133214 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Wright City, MO
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
I OWN A 2001 SILVERADO WITH 45K MILES. LOOKS BRAND NEW ON THE OUTSIDE AND INSIDE. THE WIFE TOOK THE GARBAGE DOWN TO THE DUMPSTER AND COMPLAINED SHE HAD TO PUMP THE BRAKES TO STOP BECAUSE THEY WHEN DOWN TO THE FLOOR. I PULLED RIGHT FRONT WHEEL OFF AND SAW THE PADS WHERE IN GREAT SHAPE. I NOTICED FLUID UNDER THE DRIVE SIDE OF THE TRUCK. PUT MY FINGERS IN THE FLUID AND DETERMINED IT TO BE BRAKE FLUID. I LOOK UP NEXT TO THE FRAME AND SAW ALL BRAKE LINES WERE RUSTED BADLY. THIS SHOULD NOT HAPPENED. I HAVE HAD CARS MUCH OLDER WITH MANY MORE MILES IN THE CHICAGO AREA WITH LOTS OF SALT AND THIS HAS NEVER HAPPENED! I LIVE IN MISSOURI WHERE WINTERS ARE MILD AND SALT USE IS A FRACTION OF THE CHICAGO AREA. GM HAS A PROBLEM HERE THAT NEEDS TO BE FIXED. I HAVE BEEN SEARCHING THE NET AND MANY PEOPLE WITH DIFFERENT GM MODELS ARE HAVING THIS SAME PROBLEM (RUSTED BRAKE LINES). SOMEONE CAN GET KILLED OR SERIOUSLY INJURED BECAUSE OF THIS!
NHTSA complaint #10244436 — an unverified report by a vehicle owner.
at 41,000 milesSAN Francisco, CA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ELECTRICAL MALFUNCTION INDICATING WORDS..'NO BUS' ON PANEL..HAZARD IF DRIVEN, CAN NOT READ ODOMETER, FUEL GAUGE, OIL GAUGE ETC.
NHTSA complaint #10213225 — an unverified report by a vehicle owner.
at 23,000 milesLadson, SC
STEERING:HYDRAULIC POWER ASSIST SYSTEM
CAR JUST STOPS RUNNING WHILE DRIVING DOWN ROAD.
NHTSA complaint #10209831 — an unverified report by a vehicle owner.
NHTSA complaint #10209831 — an unverified report by a vehicle owner.
at 23,000 milesLadson, SC
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
CAR JUST STOPS RUNNING WHILE DRIVING DOWN ROAD.
NHTSA complaint #10209831 — an unverified report by a vehicle owner.
at 90,000 milesJoliet, IL
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
(2001) COUPE PERIODICALLY NOTICED SECURITY LIGHT COMING ON WHILE DRIVING. PULLED OVER SHUT THE CAR OFF IT WENT OFF. RECENTLY REPLACED MY FUEL PUMP BECAUSE THE CAR WOULDN'T START. 2 WEEKS LATER HAVING THE SAME PROBLEM. THE CAR PERIODICALLY WILL NOT START AND THEN 1 OR 2 WEEKS LATER IT WILL AND RUN GOOD TILL THE NEXT TIME NO ONE CAN FIGURE OUT THE PROBLEM. ALSO HAD TO REPLACE INTAKE MANIFOLD AND POWER WINDOW REGULATOR. WHAT IS UP WITH OLDSMOBILE????? NEVER AGAIN!!!
NHTSA complaint #10139823 — an unverified report by a vehicle owner.
at 90,000 milesJoliet, IL
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
(2001) COUPE PERIODICALLY NOTICED SECURITY LIGHT COMING ON WHILE DRIVING. PULLED OVER SHUT THE CAR OFF IT WENT OFF. RECENTLY REPLACED MY FUEL PUMP BECAUSE THE CAR WOULDN'T START. 2 WEEKS LATER HAVING THE SAME PROBLEM. THE CAR PERIODICALLY WILL NOT START AND THEN 1 OR 2 WEEKS LATER IT WILL AND RUN GOOD TILL THE NEXT TIME NO ONE CAN FIGURE OUT THE PROBLEM. ALSO HAD TO REPLACE INTAKE MANIFOLD AND POWER WINDOW REGULATOR. WHAT IS UP WITH OLDSMOBILE????? NEVER AGAIN!!!
NHTSA complaint #10139823 — an unverified report by a vehicle owner.
at 90,000 milesJoliet, IL
ELECTRICAL SYSTEM
(2001) COUPE PERIODICALLY NOTICED SECURITY LIGHT COMING ON WHILE DRIVING. PULLED OVER SHUT THE CAR OFF IT WENT OFF. RECENTLY REPLACED MY FUEL PUMP BECAUSE THE CAR WOULDN'T START. 2 WEEKS LATER HAVING THE SAME PROBLEM. THE CAR PERIODICALLY WILL NOT START AND THEN 1 OR 2 WEEKS LATER IT WILL AND RUN GOOD TILL THE NEXT TIME NO ONE CAN FIGURE OUT THE PROBLEM. ALSO HAD TO REPLACE INTAKE MANIFOLD AND POWER WINDOW REGULATOR. WHAT IS UP WITH OLDSMOBILE????? NEVER AGAIN!!!
NHTSA complaint #10139823 — an unverified report by a vehicle owner.
at 65,129 milesHuntington Beach, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED THE BRAKE LIGHTS AND THE ABS LIGHT KEPT COMING ON. HE OWNS A 2001 GM YUKON XL. THE DEALERSHIP TOLD THE CONTACT IT WILL COST HIM $3,000.00 TO FIX IT. THE CONSUMER BELIEVED THIS WAS A DEFECT IN THE CAR. THE DEALERSHIP TOLD HIM THERE WAS NO RECALL. HE NOTICED THIS ABOUT THREE MONTHS AGO.
NHTSA complaint #10136577 — an unverified report by a vehicle owner.
at 29,500 milesST Louis, MO
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS WENT OFF AT SLOW SPEEDS AND THE BRAKE WOULD PULSATE. REMOVED RUST BUILD UP UNDER ABS SENSOR MOUNTING SURFACE. AFTER IT WAS FIXED GM HAD A RECALL THAT EXCLUDED MISSOURI AND I JUST DON'T THINK IT WAS FAIR. IT SEEMS THERE IS A PROBLEM WITH ALL THERE 2001 CHEVY PICKUPS NOT JUST BY STATES.
NHTSA complaint #10136657 — an unverified report by a vehicle owner.
at 33,000 milesHartselle, ALCrash1 injured
AIR BAGS:FRONTAL
DT: THE CONSUMER STATED THAT THE 2001 CADILLAC DEVILLE HAD A LOW IMPACT CRASH. THE SPEED WAS AROUND 25-30 MPH. THE IMPACT WAS IN THE FRONT CENTER OF THE CAR. THE PASSENGER SUFFERED BRUISES TO THE KNEES, BROKE A RIB, AND BLINDED THE PASSENGER FROM THE IMPACT OF THE AIR BAG. THE PASSENGER HAD AN IOL IMPLANT IN HER OCULAR LENS. THE AIRBAG FORCED THE RETINA TO DETACH. THE CONSUMER STATED THAT THERE WERE SERIOUS DESIGN FLAWS IN THE ENGINEERING OF THE AIR BAG. THE CAR HAS BEEN REPAIRED. THE OWNER HAS NOT CONTACTED GENERAL MOTORS. A POLICE REPORT WAS TAKEN. *AK.
NHTSA complaint #10133214 — an unverified report by a vehicle owner.
Menomonee Falls, WI
FUEL SYSTEM, GASOLINE
WE HAVE A RECALL NOTICE FROM GM AND HAD THE AUTO REPAIRED JUST DAYS BEFORE AND GM REFUSES TO PAY US BACK FOR THE REPAIRS
NHTSA complaint #10123755 — an unverified report by a vehicle owner.
at 30,000 milesORR, MN
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
RAIN FLOODED MY 2001 GRAND AM SE TOO. BROUGHT TO DEALER AND WAS TOLD SOME PLUGS WERE LOOSE CAUSE OF SOME EXTRA RUSTPROOFING I HAD DONE. THIS OCCURED ON THE BACK DRIVERS FLOOR. THIS KEPT HAPPENING AND WAS TOLD BY THE DEALER IT WAS MY PROBLEM NOW BECAUSE IT WAS NO LONGER UNDER WARRANTY.. ALSO HAVE HAD PROBLEMS WITH THE BRAKES AND AM NOW REPLACING THE DRIVERS SIDE BEARINGS. ABS BRAKES PULSATE AND MAKE AN AWFUL SOUND. I HAVE BEEN TOLD THAT IS NORMAL. THANKS TO ALL YOU COMPLAINERS I NOW KNOW THAT I AM NOT CRAZY.WISH I HAD BEEN AWARE OF THIS FLOODING PROBLEM SOONER. ACTUALLY ALL OF THEM! AND THANKS TO YOU ALL FOR SUBMITTING THEM
NHTSA complaint #10120830 — an unverified report by a vehicle owner.
RAIN FLOODED MY 2001 GRAND AM SE TOO. BROUGHT TO DEALER AND WAS TOLD SOME PLUGS WERE LOOSE CAUSE OF SOME EXTRA RUSTPROOFING I HAD DONE. THIS OCCURED ON THE BACK DRIVERS FLOOR. THIS KEPT HAPPENING AND WAS TOLD BY THE DEALER IT WAS MY PROBLEM NOW BECAUSE IT WAS NO LONGER UNDER WARRANTY.. ALSO HAVE HAD PROBLEMS WITH THE BRAKES AND AM NOW REPLACING THE DRIVERS SIDE BEARINGS. ABS BRAKES PULSATE AND MAKE AN AWFUL SOUND. I HAVE BEEN TOLD THAT IS NORMAL. THANKS TO ALL YOU COMPLAINERS I NOW KNOW THAT I AM NOT CRAZY.WISH I HAD BEEN AWARE OF THIS FLOODING PROBLEM SOONER. ACTUALLY ALL OF THEM! AND THANKS TO YOU ALL FOR SUBMITTING THEM
NHTSA complaint #10120830 — an unverified report by a vehicle owner.
at 30,000 milesORR, MN
STRUCTURE
RAIN FLOODED MY 2001 GRAND AM SE TOO. BROUGHT TO DEALER AND WAS TOLD SOME PLUGS WERE LOOSE CAUSE OF SOME EXTRA RUSTPROOFING I HAD DONE. THIS OCCURED ON THE BACK DRIVERS FLOOR. THIS KEPT HAPPENING AND WAS TOLD BY THE DEALER IT WAS MY PROBLEM NOW BECAUSE IT WAS NO LONGER UNDER WARRANTY.. ALSO HAVE HAD PROBLEMS WITH THE BRAKES AND AM NOW REPLACING THE DRIVERS SIDE BEARINGS. ABS BRAKES PULSATE AND MAKE AN AWFUL SOUND. I HAVE BEEN TOLD THAT IS NORMAL. THANKS TO ALL YOU COMPLAINERS I NOW KNOW THAT I AM NOT CRAZY.WISH I HAD BEEN AWARE OF THIS FLOODING PROBLEM SOONER. ACTUALLY ALL OF THEM! AND THANKS TO YOU ALL FOR SUBMITTING THEM
NHTSA complaint #10120830 — an unverified report by a vehicle owner.
Huntsville, AL
FUEL SYSTEM, GASOLINE
TRUNK LEAKS FROM POOR SEALING JOB. CHECK ENGINE LIGHT COMING ON ONLY AFTER 44,000. ERG CODE COMES UP AT AUTO ZONE. CLEANED OUT THROTTLE BODY, PUT IN THROTTLE/CARB TREATMENT. HAD LIGHT RESET TO GO OFF AND IS BACK ON. *NLM
NHTSA complaint #10010612 — an unverified report by a vehicle owner.
Huntsville, AL
STRUCTURE:BODY:TRUNK LID
TRUNK LEAKS FROM POOR SEALING JOB. CHECK ENGINE LIGHT COMING ON ONLY AFTER 44,000. ERG CODE COMES UP AT AUTO ZONE. CLEANED OUT THROTTLE BODY, PUT IN THROTTLE/CARB TREATMENT. HAD LIGHT RESET TO GO OFF AND IS BACK ON. *NLM
NHTSA complaint #10010612 — an unverified report by a vehicle owner.
Torrington, CT
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE CONSUMER STATED THAT THE SPARE TIRE HAD DAMAGE TO THE SIDE WALL CAUSED BY THE TIRE RUBBING AGAINST THE FRAME OF THE VEHICLE, NO SPECIFIC TIRE OR VEHICLE INFORMATION GIVEN.
NHTSA complaint #566434 — an unverified report by a vehicle owner.