FaultScore

FaultScore report

2002 GMC GMC Truck problems

Owners have filed 13 complaints about the 2002 GMC GMC Truck with NHTSA between 2002 and 2013. The largest single group is the brakes. Across this model's run it ranks 2 of 7 worst.

D

FaultScore 66/100

Higher is worse. Measured against the other years of the GMC GMC Truck.

How this is worked out

The numbers

13

Complaints

5

Crashes reported

0

Fires reported

0

Injuries reported

36,230 mi

Median mileage at failure

Half of reported failures happened before this

40%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 45 vs 50 Severity 100 vs 50 Early failure 68 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 45
Against the median year of the GMC GMC Truck. 50 means typical for this model; 100 means roughly double.
Severity — 100
38.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 68
40% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2002 compares with every other GMC GMC Truck

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2002 GMC GMC Truck

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 4 30.8%

1 crashes, 0 fires · median 47,530 mi

Electrical System 2 15.4%

1 crashes, 0 fires

Doors, Latches & Locks 1 7.7%

Median failure at 36,230 miles

Seats 1 7.7%
Acceleration & Cruise Control 1 7.7%

Median failure at 1,600 miles

Body & Structure 1 7.7%

Median failure at 37,000 miles

Airbags 1 7.7%

1 crashes, 0 fires

Transmission & Drivetrain 1 7.7%

1 crashes, 0 fires

Engine & Cooling 1 7.7%

1 crashes, 0 fires

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 20.0%
1,000 – 9,999 miles 1 20.0%
25,000 – 49,999 miles 2 40.0%
75,000 – 99,999 miles 1 20.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 2002 peak 5 Jul 2013

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Ozark, AR Crash

AIR BAGS:FRONTAL

2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.

NHTSA complaint #10439514 — an unverified report by a vehicle owner.

Ozark, AR Crash

POWER TRAIN:DRIVELINE:DRIVESHAFT

2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.

NHTSA complaint #10439514 — an unverified report by a vehicle owner.

Ozark, AR Crash

ENGINE AND ENGINE COOLING

2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.

NHTSA complaint #10439514 — an unverified report by a vehicle owner.

Ozark, AR Crash

SERVICE BRAKES, HYDRAULIC

2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.

NHTSA complaint #10439514 — an unverified report by a vehicle owner.

Ozark, AR Crash

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.

NHTSA complaint #10439514 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 95,000 miles Middlesex, NJ

SERVICE BRAKES

WHEN I APPLIED MY BRAKES WHEN COMING UP TO A TRAFFIC LIGHT , I HAD TOTAL BRAKE FAILURE ALL BRAKE LINES ARE RUSTED AND NEED TO BE REPLACED.

NHTSA complaint #10525971 — an unverified report by a vehicle owner.

Ozark, AR Crash

AIR BAGS:FRONTAL

2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.

NHTSA complaint #10439514 — an unverified report by a vehicle owner.

Ozark, AR Crash

POWER TRAIN:DRIVELINE:DRIVESHAFT

2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.

NHTSA complaint #10439514 — an unverified report by a vehicle owner.

Ozark, AR Crash

ENGINE AND ENGINE COOLING

2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.

NHTSA complaint #10439514 — an unverified report by a vehicle owner.

Ozark, AR Crash

SERVICE BRAKES, HYDRAULIC

2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.

NHTSA complaint #10439514 — an unverified report by a vehicle owner.

Ozark, AR Crash

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.

NHTSA complaint #10439514 — an unverified report by a vehicle owner.

at 37,000 miles Bellevue, NE

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

SUPPORT CABLE ON TAILGATE OF 2002 GMC SONOMA SNAPPED IN TWO. RUST AND CORROSION WERE EVIDENT AT THE BREAK POINT. I NOTICED ON THE CHEVY SILVERADO'S AND GMC SIERRA'S THERE WAS A RECALL ON THE CABLES FOR THE SAME PROBLEM. I HAVE A FEELING THAT THE CABLES ON THE SONOMA HAVE THE SAME DEFECT. THE DEALER TOLD ME THAT SINCE THERE IS NO RECALL ON THE CABLES THEN THERE IS NO PROBLEM. I DISAGREE.

NHTSA complaint #10130505 — an unverified report by a vehicle owner.

at 36,230 miles ST Paris, OH

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

2002 GMC S-15 SONOMA.....LEFT SIDE TAILGATE CABLE BROKE

NHTSA complaint #10130029 — an unverified report by a vehicle owner.

Roseville, CA

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

SPONGY BRAKES, WHEN APPLIED THE BRAKE PEDAL GOES BELOW THE ACCELERATER. THIS PROBLEM WAS REPORTED TO TWO DEALERSHIPS AND BOTH SAID THE BRAKES MET FACTORY SPECS.THIS PROBLEM HAS NEARLY GOT ME IN A WRECK,DUE TO HITTING THE GAS PEDAL

NHTSA complaint #10130020 — an unverified report by a vehicle owner.

at 60 miles Roseville, CA

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHEN APPLYING BRAKES,THE BRAKE PEDAL GOES BELOW THE GAS PEDAL. I'VE TAKEN THE VEHICLE TO THE GMC DEALERSHIP SEVERAL TIMES AND WAS TOLD THAT BRAKES MEET FACTORY SPECS.I'VE CALLED GMC AND WAS TOLD TO TAKE VEHICLE TO ANOTHER DEALERSHIP, WHICH I DID AND GOT SAME ANSWER THAT BRAKES MEET FACTORY SPECS. CONTACTED GMC AGAIN AND WAS OFFERED FREE OIL CHANGES FOR THREE YEARS.I REQUESTED THAT A GMC REPRESENTATIVE DRIVE THIS VEHICLE OR TO GIVE ME SOMETHING IN WRITING THAT THIS VEHICLE IS SAFE,TO NO AVAIL. MY VEHICLE IS A 2002 GMC SIERRA PICKUP WITH 12,000 MILES ON IT.MY WIFE AND I ARE AFRAID TO DRIVE THIS VEHICLE DUE TO A VERY CLOSE HIGHWAY ACCIDENT WHICH REQUIRED IMMEDIATE BRAKING.WHEN I APPLIED THE BRAKES MY FOOT HIT THE ACCELERATOR PEDAL DUE TO THE BRAKE GOING BELOW THE GAS PEDAL.

NHTSA complaint #10125203 — an unverified report by a vehicle owner.

at 1,600 miles Live OAK, FL

VEHICLE SPEED CONTROL

CONSUMER COMPLAINED ABOUT AN INTERMITTENT ACCELERATION PROBLEM. VEHICLE WAS EQUIPPED WITH A MANUAL TRANSMISSION AND RAN ON DIESEL FUEL. VEHICLE WAS TAKEN TO DEALER SIX TIMES. HOWEVER, DEALER COULD NOT DUPLICATE THE PROBLEM. DEALER REFUSED TO GIVE CONSUMER A COPY OF THE WORK ORDER.

NHTSA complaint #10067277 — an unverified report by a vehicle owner.

Kyle, TX

ELECTRICAL SYSTEM

WE HAVE A 2002 GMC SIERRA 1500 TRUCK. IT HAS A LITTLE OVER 37000 MILES ON IT. APPARENTLY THE TRUCK STALLED AND WE HAD TO TOW IT TO OUR MECHANIC WHO FOUND THE DISTRIBUTOR CAP DEFECTIVE. THE 36000 MILE WARRANTY HAD EXPIRED SO IT COSTS US OVER 250.00 TO HAVE IT REPAIRED (PARTS/LABOR/TOWING). WE AND OUR MECHANIC BELIEVE THIS SHOULD NOT HAVE OCCURRED ON A VEHICLE SO NEW WITH SUCH FEW MILES ON IT. PLEASE LOOK INTO FINDING OUT IF THIS HAS BEEN A PROBLEM WITH OTHER GMC TRUCKS. THANK YOU.

NHTSA complaint #10054217 — an unverified report by a vehicle owner.

Independence, IA

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

THE DESIGN OF THE HEAD REST ON THE SEAT BACK OBSCURES VISION TO THE SIDES AND THE REAR, PRIMARILY EVIDENT WHEN THE DRIVER TURNS TO CHECK THE BLIND SPOT DURING LANE CHANGES OR PASSING.

NHTSA complaint #567837 — an unverified report by a vehicle owner.