Owners have filed 13 complaints
about the 2002 GMC GMC Truck with NHTSA between 2002 and 2013.
The largest single group is the brakes.
Across this model's run it ranks 2 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 45
Against the median year of the GMC GMC Truck. 50 means typical for this
model; 100 means roughly double.
Severity — 100
38.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 68
40% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2002 GMC GMC Truck
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Brakes
430.8%
1 crashes, 0 fires · median 47,530 mi
Electrical System
215.4%
1 crashes, 0 fires
Doors, Latches & Locks
17.7%
Median failure at 36,230 miles
Seats
17.7%
Acceleration & Cruise Control
17.7%
Median failure at 1,600 miles
Body & Structure
17.7%
Median failure at 37,000 miles
Airbags
17.7%
1 crashes, 0 fires
Transmission & Drivetrain
17.7%
1 crashes, 0 fires
Engine & Cooling
17.7%
1 crashes, 0 fires
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
120.0%
1,000 – 9,999 miles
120.0%
25,000 – 49,999 miles
240.0%
75,000 – 99,999 miles
120.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2002peak 5Jul 2013
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Ozark, ARCrash
AIR BAGS:FRONTAL
2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.
NHTSA complaint #10439514 — an unverified report by a vehicle owner.
Ozark, ARCrash
POWER TRAIN:DRIVELINE:DRIVESHAFT
2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.
NHTSA complaint #10439514 — an unverified report by a vehicle owner.
Ozark, ARCrash
ENGINE AND ENGINE COOLING
2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.
NHTSA complaint #10439514 — an unverified report by a vehicle owner.
Ozark, ARCrash
SERVICE BRAKES, HYDRAULIC
2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.
NHTSA complaint #10439514 — an unverified report by a vehicle owner.
Ozark, ARCrash
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.
NHTSA complaint #10439514 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 95,000 milesMiddlesex, NJ
SERVICE BRAKES
WHEN I APPLIED MY BRAKES WHEN COMING UP TO A TRAFFIC LIGHT , I HAD TOTAL BRAKE FAILURE ALL BRAKE LINES ARE RUSTED AND NEED TO BE REPLACED.
NHTSA complaint #10525971 — an unverified report by a vehicle owner.
Ozark, ARCrash
AIR BAGS:FRONTAL
2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.
NHTSA complaint #10439514 — an unverified report by a vehicle owner.
Ozark, ARCrash
POWER TRAIN:DRIVELINE:DRIVESHAFT
2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.
NHTSA complaint #10439514 — an unverified report by a vehicle owner.
Ozark, ARCrash
ENGINE AND ENGINE COOLING
2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.
NHTSA complaint #10439514 — an unverified report by a vehicle owner.
Ozark, ARCrash
SERVICE BRAKES, HYDRAULIC
2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.
NHTSA complaint #10439514 — an unverified report by a vehicle owner.
Ozark, ARCrash
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE.
NHTSA complaint #10439514 — an unverified report by a vehicle owner.
at 37,000 milesBellevue, NE
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
SUPPORT CABLE ON TAILGATE OF 2002 GMC SONOMA SNAPPED IN TWO. RUST AND CORROSION WERE EVIDENT AT THE BREAK POINT. I NOTICED ON THE CHEVY SILVERADO'S AND GMC SIERRA'S THERE WAS A RECALL ON THE CABLES FOR THE SAME PROBLEM. I HAVE A FEELING THAT THE CABLES ON THE SONOMA HAVE THE SAME DEFECT. THE DEALER TOLD ME THAT SINCE THERE IS NO RECALL ON THE CABLES THEN THERE IS NO PROBLEM. I DISAGREE.
NHTSA complaint #10130505 — an unverified report by a vehicle owner.
at 36,230 milesST Paris, OH
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
2002 GMC S-15 SONOMA.....LEFT SIDE TAILGATE CABLE BROKE
NHTSA complaint #10130029 — an unverified report by a vehicle owner.
Roseville, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SPONGY BRAKES, WHEN APPLIED THE BRAKE PEDAL GOES BELOW THE ACCELERATER. THIS PROBLEM WAS REPORTED TO TWO DEALERSHIPS AND BOTH SAID THE BRAKES MET FACTORY SPECS.THIS PROBLEM HAS NEARLY GOT ME IN A WRECK,DUE TO HITTING THE GAS PEDAL
NHTSA complaint #10130020 — an unverified report by a vehicle owner.
at 60 milesRoseville, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES,THE BRAKE PEDAL GOES BELOW THE GAS PEDAL. I'VE TAKEN THE VEHICLE TO THE GMC DEALERSHIP SEVERAL TIMES AND WAS TOLD THAT BRAKES MEET FACTORY SPECS.I'VE CALLED GMC AND WAS TOLD TO TAKE VEHICLE TO ANOTHER DEALERSHIP, WHICH I DID AND GOT SAME ANSWER THAT BRAKES MEET FACTORY SPECS. CONTACTED GMC AGAIN AND WAS OFFERED FREE OIL CHANGES FOR THREE YEARS.I REQUESTED THAT A GMC REPRESENTATIVE DRIVE THIS VEHICLE OR TO GIVE ME SOMETHING IN WRITING THAT THIS VEHICLE IS SAFE,TO NO AVAIL. MY VEHICLE IS A 2002 GMC SIERRA PICKUP WITH 12,000 MILES ON IT.MY WIFE AND I ARE AFRAID TO DRIVE THIS VEHICLE DUE TO A VERY CLOSE HIGHWAY ACCIDENT WHICH REQUIRED IMMEDIATE BRAKING.WHEN I APPLIED THE BRAKES MY FOOT HIT THE ACCELERATOR PEDAL DUE TO THE BRAKE GOING BELOW THE GAS PEDAL.
NHTSA complaint #10125203 — an unverified report by a vehicle owner.
at 1,600 milesLive OAK, FL
VEHICLE SPEED CONTROL
CONSUMER COMPLAINED ABOUT AN INTERMITTENT ACCELERATION PROBLEM. VEHICLE WAS EQUIPPED WITH A MANUAL TRANSMISSION AND RAN ON DIESEL FUEL. VEHICLE WAS TAKEN TO DEALER SIX TIMES. HOWEVER, DEALER COULD NOT DUPLICATE THE PROBLEM. DEALER REFUSED TO GIVE CONSUMER A COPY OF THE WORK ORDER.
NHTSA complaint #10067277 — an unverified report by a vehicle owner.
Kyle, TX
ELECTRICAL SYSTEM
WE HAVE A 2002 GMC SIERRA 1500 TRUCK. IT HAS A LITTLE OVER 37000 MILES ON IT. APPARENTLY THE TRUCK STALLED AND WE HAD TO TOW IT TO OUR MECHANIC WHO FOUND THE DISTRIBUTOR CAP DEFECTIVE. THE 36000 MILE WARRANTY HAD EXPIRED SO IT COSTS US OVER 250.00 TO HAVE IT REPAIRED (PARTS/LABOR/TOWING). WE AND OUR MECHANIC BELIEVE THIS SHOULD NOT HAVE OCCURRED ON A VEHICLE SO NEW WITH SUCH FEW MILES ON IT. PLEASE LOOK INTO FINDING OUT IF THIS HAS BEEN A PROBLEM WITH OTHER GMC TRUCKS. THANK YOU.
NHTSA complaint #10054217 — an unverified report by a vehicle owner.
Independence, IA
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
THE DESIGN OF THE HEAD REST ON THE SEAT BACK OBSCURES VISION TO THE SIDES AND THE REAR, PRIMARILY EVIDENT WHEN THE DRIVER TURNS TO CHECK THE BLIND SPOT DURING LANE CHANGES OR PASSING.
NHTSA complaint #567837 — an unverified report by a vehicle owner.