Owners have filed 15 complaints
about the 2000 GMC Passenger Vehicle with NHTSA between 2003 and 2004.
The largest single group is the airbags.
Across this model's run it ranks 2 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 52
Against the median year of the GMC Passenger Vehicle. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 43
25% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2000 compares with every other GMC Passenger Vehicle
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2000 GMC Passenger Vehicle
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Tires
213.3%
Median failure at 50,000 miles
Lights
213.3%
Median failure at 80,000 miles
Acceleration & Cruise Control
213.3%
Median failure at 43,345 miles
Brakes
213.3%
1 crashes, 0 fires · median 21,226 mi
Airbags
213.3%
1 crashes, 0 fires · median 54,000 mi
Seats
16.7%
Median failure at 52,132 miles
Seat Belts
16.7%
Median failure at 54,000 miles
Electrical System
16.7%
Median failure at 54,000 miles
Transmission & Drivetrain
16.7%
Median failure at 70,106 miles
Engine & Cooling
16.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
216.7%
25,000 – 49,999 miles
216.7%
50,000 – 74,999 miles
650.0%
75,000 – 99,999 miles
216.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2003peak 3Nov 2004
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 30,452 milesDalton, MACrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
COULD NOT STOP VIEHICLE AT SLOW SPEEDS, CRASHED INTO NEIGHBORS CAR IN DRIVEWAY. DEALERSHIP CLEANED RF WHEEL SENSOR.
NHTSA complaint #10068167 — an unverified report by a vehicle owner.
Marion, ARCrash1 injured
AIR BAGS
LAST MARCH I RAN INTO A CONCRETE PILLAR FOR A LIGHT IN A PARKING LOT. THE IMPACT WAS CENTER OF THE DRIVER'S SIDE. I FILE A COMPLAINT WITH GMC BECAUSE THE AIR BAG DID NOT ACTIVATE NOR DID THE SEAT BELT HOLD ME. THEY CHECKED THE DATA ON COMPUTER CHIP AND MY SPEED WAS ABOUT 15MPH. LATER A RECALL WAS ISSUE ON POSSIBLE PROBLEM WITH AIR BAG ACTIVATION. THEY SAID MY TRUCK DID NOT SHOW AN ERROR CODE TO SHOW IT MADE THE AIR BAG NOT ACTIVATE. I GOT THE RECALL TAKEN CARE OF THOUGH. IS THERE ANY LEGAL RECOURSE ON THIS? I JUST WANTED MEDICAL BILLS PAID. TS
NHTSA complaint #10000955 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 50,000 milesSamson, AL
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL STICKS ! JERKS THE VEHICLE WHEN IT FINALLY ENGAGES...CAN CAUSE AN ACCIDENT WHEN PULLING OUT OF A PARKING LOT. IT HAPPENS WHEN VEHICLE IS BEING DRIVEN OR JUST BACKING OUT. IT HAS BEEN THIS WAY SINCE WE PURCHASED THE TRUCK 3 MONTHS AGO. THIS IS A CONSTANT,REPEAT AND HABITUAL PROBLEM THAT NEEDS TO BE INVESTIGATED FURTHER.
NHTSA complaint #10098305 — an unverified report by a vehicle owner.
at 80,000 milesRichmond, VA
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE LIGHTS FAILED FOR THE SECOND TIME SINCE 2000. TOOK VEHICLE FOR RECALLED MFS IN DECEMBER 2002 RECALL #01V-364. AT THAT TIME THE SWITCH HAD FAILED. I ASSUMED THE SWITCH WAS REPLACED. THIS IS THE SECOND TIME THIS VEHICLE NEEDS A NEW MFS, DEALER CLAIMS THAT MFS WAS NOT THE RECALLED PART. DEALER CLAIMS THE HAZARD SWITCH IS THE RECALL PART AND THAT THIS TIME THE HAZARD SWITCH IS WORKING PROPERLY. THE SYMPTOMS ARE THE EXACT SAME AS THE FIRST TIME THE VEHICLE WAS RECALLED. THE REMEDY FOR THE FIRST RECALL CALLED FOR A TOTAL REPLACEMENT OF THE MFS THAT FAILED AND GM WAS WORKING ON A REPAIR KIT FOR THE VEHICLES THAT HAD NOT FAILED. I WILL RETAIN OLD SWITCH AFTER THE SECOND REPLACEMENT. STILL WAITING FOR RESPONSE FROM ZONE MANAGER OF G.M.
NHTSA complaint #10088135 — an unverified report by a vehicle owner.
at 12,000 milesEvergreen, CO
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
10-02 RIVET FATIGUE CONCERNING SPARE TIRE CARRIIER. SPARE TIRE BRACKET BROKE OFF SENDING TIRE AND WHEEL DOWN THE HIGHWAY.NO TSB NO NEW FIX.3-04 TAILGATE CABLES RUSTED BROKE, REPLACED WITH NEW. 5-04 REAR EMERGENCY BRAKE FAILURE, REAR E -PADS GONE. DETERMINED THAT ROAD CHEMICAL DETERIORATION IS THE CAUSE.G.M. HAS NO FIX. WILL NOT FIX UNTILL THERE IS A SOLUTION.CERAMIC PADS? THE VIECHLE HAS 31,000 MILES AND DISC BRAKES ALL THE WAY AROUND.
NHTSA complaint #10074602 — an unverified report by a vehicle owner.
at 12,000 milesEvergreen, CO
PARKING BRAKE:CONVENTIONAL:MECHANICAL
10-02 RIVET FATIGUE CONCERNING SPARE TIRE CARRIIER. SPARE TIRE BRACKET BROKE OFF SENDING TIRE AND WHEEL DOWN THE HIGHWAY.NO TSB NO NEW FIX.3-04 TAILGATE CABLES RUSTED BROKE, REPLACED WITH NEW. 5-04 REAR EMERGENCY BRAKE FAILURE, REAR E -PADS GONE. DETERMINED THAT ROAD CHEMICAL DETERIORATION IS THE CAUSE.G.M. HAS NO FIX. WILL NOT FIX UNTILL THERE IS A SOLUTION.CERAMIC PADS? THE VIECHLE HAS 31,000 MILES AND DISC BRAKES ALL THE WAY AROUND.
NHTSA complaint #10074602 — an unverified report by a vehicle owner.
Azle, TX
ENGINE AND ENGINE COOLING
ENGINE KNOCK IN COLD START(IT SOUNDS LIKE A DIESEL ENGINE TRUCK), THE DEALER SAYS IT'S CARBON BUILD UP,BUT I DID SOME RESEARCH AND FOUND OUT THAT CARBON BUILD UP IS PROBABLY NOT THE CAUSE. THE CUASE IS MORE LIKELY TO BE A PISTON SLAP,BECAUSE WHEN THEY DESIGNED THIS ENGINE THEY MADE THE PISTON SKIRTS TOO SHORT CREATING A GAP BETWEEN THE CYLINDER WALL AND THE PISTON, CAUSING THE PISTON TO RATTLE INSIDE THE CYLINDER WALL WHEN YOU FIRST START THE ENGINE,NOW BECAUSE THE PISTONS ARE MADE OUT OF ALUMINUM THIS MATERIAL EXPANDS WITH HEAT AND CONTRACTS WITH THE COLD,SO WHEN YOU START THE ENGINE YOU CAN HEAR THE KNOCK,BUT AS SOON AS THE ENGINE HEATS UP THE ALUMINUM PISTON EXPANDS AND SEALS THE GAP AND THAT IS WHAT STOPS THE KNOCK. THE DEALER HAS A SERVICE BULLETIN WHERE IT SAYS THAT IT IS A COLD START KNOCK DUE TO CARBON THAT HAS FORMED ON THE PISTON, AND THAT THE KNOCK STARTS IN THE FIRST 12,000-15,000 MI AND THAT IT IS NOT DETREMENTAL TO THE ENGINE. THE PROBLEM IS THAT THIS IS MY SECOND ENGINE AND I ONLY HAVE 30,000 MI ON IT AND IT KNOCKS REALLY BAD IN THE MORNINGS WHEN I START IT UP, AND IN THE AFTERNOONS AFTER I GET OFF OF WORK AT 4 P.M. THE SERVICE REP FOR THE DEALER WHERE I BOUGHT THE TRUCK TOLD ME THAT HTHE ONLY THING THAT THEY COULD DO IS DECARBON THE ENGINE, BUT THAT THE KNOCK WAS GOING TO COME BACK. THE FIRST ENGINE THAT I HAD ON THIS TRUCK STARTED KNOCKING AT 29,000 MI AND IT GOT TO THE POINT WHERE EVEN IF THEY DECARBONED THE ENGINE THEY COULD NOT STOP THE ENGINE FROM KNOCKING,SO THEY ENDED UP HAVING TO OPEN THE ENGINE TO SEE WHAT THE PROBLEM WAS AND IT TURNED OUT THAT THE BLOCK WAS CRACKED IN ONE OF THE CYLINDERS, AND THAT'S WHY THEY ENDED UP HAVING TO REPLACE THE ENGINE. WHEN THEY REPLACED THE ENGINE THEY REPLACED IT WITH ONE OF THE SAME DESIGN AND THEY TOLD ME THAT THIS ENGINE WAS NOT GOING TO HAVE THAT PROBLEM. I FOUND OUT THAT THEY ALREADY REDISINED THE ENGINE THIS YEAR AND IT DOES NOT HAVE THIS PROBLEM.
NHTSA complaint #10072454 — an unverified report by a vehicle owner.
at 30,452 milesDalton, MACrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
COULD NOT STOP VIEHICLE AT SLOW SPEEDS, CRASHED INTO NEIGHBORS CAR IN DRIVEWAY. DEALERSHIP CLEANED RF WHEEL SENSOR.
NHTSA complaint #10068167 — an unverified report by a vehicle owner.
at 88,000 milesBurleson, TX
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE SPARE TIRE & SPARE TIRE BRACKET BROKE LOOSE FROM MY TRUCK & FELL OFF WHILE I WAS DRIVING DOWN THE FREEWAY. I NEVER SAW IT HAPPEN BUT IT HAD NEVER BEEN USED & COULD NOT HAVE BEEN REMOVED BY OTHER MEANS IN MY OPINION.
NHTSA complaint #10059029 — an unverified report by a vehicle owner.
at 70,106 milesLake ANN, MI
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. THE SUN SHELL FAILED AND THE TRANSMISSION SHOP SAID, THAT THEY ARE DOING 5-6 LATE MODEL GM VEHILCES A WEEK WITH THIS SAME FAILURE. OK, SO GM HAS ISSUED A PARTS BULLETIN UPDATE, SO WHAT. THE COST OF REPAIR IS NOT COMING OUT OF THEIR POCKETS. I THINK THAT MORE OF US NEED TO COMPLAIN AND MAYBE SOMETHING WILL HAPPEN.
NHTSA complaint #10047272 — an unverified report by a vehicle owner.
Lansford, PA
EXTERIOR LIGHTING:TURN SIGNAL
THE TURN SIGNALS ONLY WORK OFF AND ON .
NHTSA complaint #10036962 — an unverified report by a vehicle owner.
at 52,132 milesMankato, MN
SEATS:FRONT ASSEMBLY:RECLINER
GMC SONOMA AND JIMMY'S FROM '98-01 WE HAVE HAD MULTIPLE FAILURES FROM THE BACKREST ADJUSTMENT LEVER SHAFT TWISTING OFF AT THE HANDLE, THE SHAFT IS SPLIT ON THE END WHERE THE HANDLE FASTENS ON WITH A SCREW GOING IN FROM THE END THAT PRY'S THE TWO HALF'S TIGHT TO THE HANDLE AND THE SHAFT ALWAYS BREAKS CLEAN WHERE THE SPLIT STARTS, -VERY POOR DESIGN.
NHTSA complaint #10029072 — an unverified report by a vehicle owner.
at 54,000 milesCincinnati, OH
AIR BAGS
AIRBAG LIGHT IN DASH BOARD INDICATES PROBLEM WITH SYSTEM. DEALER TELLS US THAT THE "SWITCH" IN SEATBELT IS DEFECTIVE. SWITH INDICATES THAT SEATBELT IS IN USE AND PERMITS AIRBAG TO GO OFF DURING COLLISION. FAULTY SWITH MEANS AIRBAG WILL NOT DEPLOY. CAR HAS ABOUT 55,000 MILES ON IT. DEALER QUOTES $237 TO REPAIR.
NHTSA complaint #10013886 — an unverified report by a vehicle owner.
at 54,000 milesCincinnati, OH
ELECTRICAL SYSTEM
AIRBAG LIGHT IN DASH BOARD INDICATES PROBLEM WITH SYSTEM. DEALER TELLS US THAT THE "SWITCH" IN SEATBELT IS DEFECTIVE. SWITH INDICATES THAT SEATBELT IS IN USE AND PERMITS AIRBAG TO GO OFF DURING COLLISION. FAULTY SWITH MEANS AIRBAG WILL NOT DEPLOY. CAR HAS ABOUT 55,000 MILES ON IT. DEALER QUOTES $237 TO REPAIR.
NHTSA complaint #10013886 — an unverified report by a vehicle owner.
at 54,000 milesCincinnati, OH
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
AIRBAG LIGHT IN DASH BOARD INDICATES PROBLEM WITH SYSTEM. DEALER TELLS US THAT THE "SWITCH" IN SEATBELT IS DEFECTIVE. SWITH INDICATES THAT SEATBELT IS IN USE AND PERMITS AIRBAG TO GO OFF DURING COLLISION. FAULTY SWITH MEANS AIRBAG WILL NOT DEPLOY. CAR HAS ABOUT 55,000 MILES ON IT. DEALER QUOTES $237 TO REPAIR.
NHTSA complaint #10013886 — an unverified report by a vehicle owner.
at 36,690 milesBAY City`, MI
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THROTTLE STICKS.
NHTSA complaint #10005372 — an unverified report by a vehicle owner.
Marion, ARCrash1 injured
AIR BAGS
LAST MARCH I RAN INTO A CONCRETE PILLAR FOR A LIGHT IN A PARKING LOT. THE IMPACT WAS CENTER OF THE DRIVER'S SIDE. I FILE A COMPLAINT WITH GMC BECAUSE THE AIR BAG DID NOT ACTIVATE NOR DID THE SEAT BELT HOLD ME. THEY CHECKED THE DATA ON COMPUTER CHIP AND MY SPEED WAS ABOUT 15MPH. LATER A RECALL WAS ISSUE ON POSSIBLE PROBLEM WITH AIR BAG ACTIVATION. THEY SAID MY TRUCK DID NOT SHOW AN ERROR CODE TO SHOW IT MADE THE AIR BAG NOT ACTIVATE. I GOT THE RECALL TAKEN CARE OF THOUGH. IS THERE ANY LEGAL RECOURSE ON THIS? I JUST WANTED MEDICAL BILLS PAID. TS
NHTSA complaint #10000955 — an unverified report by a vehicle owner.