16 of the
200 complaints about the 1997 GMC Safari are about the
steering — 8% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
60,544 miles.
C
16
Complaints
1
Crashes
0
Fires
1
Injuries
Exactly what failed
Hydraulic Power Assist System
425.0%
Pump
425.0%
Steering
318.8%
Idler AND Attachment
212.5%
Steering Wheel/Handle BAR
16.3%
Column
16.3%
Linkages
16.3%
What owners said
Filed with NHTSA, in their own words.
at 122,000 milesST Cloud, MN
STEERING
A/C/HEATING: REAR HEAT WENT OUT AND HAD TO BE REWIRED ENGINE: THE WATER PUMP WENT OUT AND HAD TO REPLACE IT, THAT WAS COVERED BY WARRANTY. BUT STILL HAS A FRONT OIL LEAK SOME WHERE IN THE FRONT. OTHER: I HEARD A GRINDING NOISE WHILE GOING DOWN THE ROAD I TOOK IT IN TO THE DEALER I BOUGHT IT FROM AND THEY LOOKED IT OVER AND SAID NOTHING WAS WRONG. SHORTLY AFTER WARRANTY RAN OUT THE TRANSFER CASE WENT OUT SO WE HAD A USED ONE PUT IN AND IT ONLY LASTED FOUR MONTHS NOW IT SITS IN THE GARAGE THERE SHOULD BE SOMETHING TO DO ABOUT THE TRANSFER CASE THEY SHOULD LAST LONGER. BRAKES: BEEN HAVING TROUBLE WITH THE ABS BRAKES SINCE WE BOUGHT IT TOOK IT IN TO A DEALER AND THEY SAID NOTHING WAS WRONG WITH IT. I ENDED UP DOING THE BRAKES AND FOUND THEY HAD CRACKED PADS CAUSING THE NOISE IN THE BRAKES. FOUND OUT THAT ALL WHEEL DRIVE IS NOT WHAT IT IS MADE OUT TO BE, I HAVE HAD A LOT OF ISSUES WITH THIS 1997 GMC SAFARI ALL WHEEL DRIVE VAN.
NHTSA complaint #10070433 — an unverified report by a vehicle owner.
at 60,544 milesDixon, CA
STEERING:HYDRAULIC POWER ASSIST:PUMP
STEERING COLUMN FAILED WHILE TURNING LEFT. DEALER STATED STEERING PUMP BROKE. AS A RESULT OF STEERING FAILURE THE POWER BRAKES BECAME INOPERATIVE. *AK
NHTSA complaint #10055404 — an unverified report by a vehicle owner.
at 60,544 milesDixon, CA
STEERING:COLUMN
STEERING COLUMN FAILED WHILE TURNING LEFT. DEALER STATED STEERING PUMP BROKE. AS A RESULT OF STEERING FAILURE THE POWER BRAKES BECAME INOPERATIVE. *AK
NHTSA complaint #10055404 — an unverified report by a vehicle owner.
Easton, PA
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE POWER STEERING SYSTEM FAILED, WHICH CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE.
NHTSA complaint #10011391 — an unverified report by a vehicle owner.
West Milford, NJ
STEERING:LINKAGES
GM CHAS A FAILURE IN THE SAFARI AND THEY DON'T CARE, IT'S A LEMON!! NO SAFETY DEFECT STATED.
NHTSA complaint #751372 — an unverified report by a vehicle owner.
Eagle River, AK
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
IDLER ARMS THAT POSITION STEERING TIE ROD WERE EXTREMELY LOOSE. THIS ALLOWED LOSS OF STEERING CONTROL WHEN APPLYING BRAKES RAPIDLY. ALSO RESULTED IN VIOLENT SIDE-TO-SIDE SHIMMY WHEN APPLYING BRAKES OR WHEN DRIVING ON GROOVED HIGHWAY SURFACES.CLOSE INSPECTION OF IDLER ARMS REVEALED THAT BUSHINGS WERE EXTREMELY WORN. IDLER ARMS (GM PART NUMBER 26018165) HAD BEEN REGULARLY LUBRICATED, YET APPEARED DRY AND DIRTY AROUND BUSHING. REPLACEMENT PART PROCURED FROM GM DEALER (PART NUMBER 12471302) WAS A DIFFERENT DESIGN, WITH GREASE FITTING ON SIDE OF ARM, WITH AN EXTENDED BUSHING SURFACE. THIS TYPE OF PART SHOULD NORMALLY LAST THE LIFE OF THE VEHICLE IF PROPERLY MAINTAINED. MY FAILURE OCCURRED AT ABOUT 40,000 MILES. DEALER STATES THAT A SERVICE BULLETIN HAD BEEN ISSUED, YET NO RECALL OR OWNER NOTIFICATION OF PROBLEM, DESPITE OBVIOUS SAFETY HAZARD INHERENT IN A LOSS OF CONTROL.
NHTSA complaint #735074 — an unverified report by a vehicle owner.
Lacrosse, WI
STEERING: STEERING WHEEL/HANDLE BAR
CONSUMER CAN'T TURN STEERING WHEEL IF BRAKE IS FULLY APPLIED. THIS IS A PROBLEM WHEN DRIVING, ESECIALLY TRYING TO PARALLEL PARK, GOING INTO REVERSE. CONSUMER TEST DROVE ANOTHER VEHICLE THAT DID THE SAME THING. DEALER SAID THAT THIS WAS DESIGN OF THE VEHICLE & NOTHING WAS SUBJECT TO CHANGE. CONSUMER WAS GOING TO CONTACT THE MANUFACTURER.
NHTSA complaint #871524 — an unverified report by a vehicle owner.
Carlsbad, CACrash1 injured
STEERING:HYDRAULIC POWER ASSIST:PUMP
THE BRAKE RESERVOIR HAD A HOLE IN IT CAUSING THE CONSUMER TO REAR END ANOTHER VEHICLE, VIOLENT DEPLOYMENT OF THE DRIVERS SIDE AIR BAG BROKE DRIVERS HAND. NLM
NHTSA complaint #551695 — an unverified report by a vehicle owner.
Acworth, GA
STEERING:HYDRAULIC POWER ASSIST SYSTEM
A NEW VEHICHLE SHOULD NEVER HAVE THESE KINDS OF PROBLEMS. GMC COULD CARE LESS ABOUT MY PROBLEMS BECAUSE THEY WERE OUT OF WARRANTY AND I HAD TO PAY FOR THEM. EACH TIME COST OVER $1,000 DOLLARS. NO SAFETY DEFECT LISTED IN SUMMARY.
NHTSA complaint #719600 — an unverified report by a vehicle owner.
Acworth, GA
STEERING:HYDRAULIC POWER ASSIST SYSTEM
A NEW VEHICHLE SHOULD NEVER HAVE THESE KINDS OF PROBLEMS. GMC COULD CARE LESS ABOUT MY PROBLEMS BECAUSE THEY WERE OUT OF WARRANTY AND I HAD TO PAY FOR THEM. EACH TIME COST OVER $1,000 DOLLARS. NO SAFETY DEFECT LISTED IN SUMMARY.
NHTSA complaint #719600 — an unverified report by a vehicle owner.
Sierra Vista, AZ
STEERING
MY FUEL GUAGE SHOWS FULL REGARDLESS HOW MUCH FUEL IS IN THE TANK, REAR DOOR HANDLE BROKE THIS IS THIRD GMC WITH THIS PROBLEM, SLIDING DOOR DOES NOT WORK PROPERLY,
NHTSA complaint #717948 — an unverified report by a vehicle owner.
Lakewood, CA
STEERING:HYDRAULIC POWER ASSIST SYSTEM
NO BRAKES, NO POWER STEERING. IS SUCH CATASTROPHIC FAILURE COMMON AT 40.832 MILES?
NHTSA complaint #716890 — an unverified report by a vehicle owner.
Baltimore, MD
STEERING
WHILE DRIVING STEERING SYSTEM MALFUNCTIONED, AND THE VEHICLE EXPERIENCED NO BRAKING ABILITY. DRIVER HAD TO APPLY THE EMERGENCY PARKING BRAKE IN ORDER TO STOP THE VEHICLE. CURRENTLY, VEHICLE AT THE DEALER. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #844009 — an unverified report by a vehicle owner.
Kansas City, MO
STEERING:HYDRAULIC POWER ASSIST:PUMP
VEHICLE EXPERIENCE PROBLEMS WITH POWER STEERING PUMP LEAKING/GAS PEDAL STICKING/GAS INDICATOR ALWAYS READING FULL TANK OF GAS/ENGINE LIGHT COMING ON AND OFF, AND TRANSMISSION SLIPPING WHICH MAY CAUSE A CRASH. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #841157 — an unverified report by a vehicle owner.
Greencastle, PA
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
IDLER ARMS SHOULD NOT GO BAD AT 36K MILES. THE DEALER WHERE WE PURCHASED HAS BEEN SOLD. THE PROBLEM WAS DISCOVERED WHEN WE TOOK THE VEHICLE FOR PA STATE INSPECTION (ANNUAL). OBVIOUSLY THE IDLER ARMS DID NOT GO BAD FROM MILE 36000 TO 36900. WE ARE STILL WITHIN THE THREE YEARS AND ONLY OVER THE MILEAGE BY 900 MILES. BUT THE DEALER WE TOOK IT TO WOULD NOT COVER THE PROBLEM, AND CHARGED $525.44 TO REPLACE FRONT BRAKES AND IDLER ARMS.
NHTSA complaint #706703 — an unverified report by a vehicle owner.
Bethany, OK
STEERING:HYDRAULIC POWER ASSIST:PUMP
SHAFT ON HYDRUALIC STEERING PUMP FELL OUT, CAUSING THE VEHICLE TO LOSE THE POWER BRAKES AND POWER STEERING. THE DEALER HAS REPAIRED VEHICLE.
NHTSA complaint #826623 — an unverified report by a vehicle owner.