2009 GMC Sierra 1500 airbag problems

AIR BAGS

Early October my passenger side airbag deployed and I was sitting in the drivers seat and had just put the key into the key hole but did not turn the key to start the vehicle. 3 weeks later I was going into the passenger side of the vehicle and the key was in my pocket and the drivers side airbag deployed. Both times the vehicle was not started and the airbags deployed I called GMC and they had the vehicle towed to a dealer to investigate why the airbags deployed. They said it was a sensor that was corroded and that’s why the airbags deployed. I asked GMC, why didn’t the sensor left the driver know that it was going bad, just like it notifies the driver if you have low tire pressure or needs an oil change. I had no notifications that the airbags were going to deploy. I’m so grateful that no one was driving the vehicle when they deployed. GMC said the vehicle is not safe to drive so they had it towed from my house to the dealership and then back to my house however they said they are not taking responsibility for the deployment and said it’s my responsibility to get the airbags fixed. I told GMC that I was filing a complaint with you all. Thank you for looking into this matter.

NHTSA complaint #11697435 — an unverified report by a vehicle owner.

AIR BAGS

General Published an article about the Takata Airbag recall stating that the dashboard would be inspected prior to doing the recall work and if already cracked or damaged the dashboard would not be replaced. My dash board is like new with no damage or cracks. The dealer told me (contrary to this article) that if their service men damaged my dashboard while doing the recall replacement I would be responsible for any replacement even if my dashboard is in perfect condition prior to the work. I find this unacceptable and will not have my airbag replaced under these conditions. The dealer/GM should be responsible for any damage they cause during the repair.

NHTSA complaint #11632137 — an unverified report by a vehicle owner.

AIR BAGS

Received a air bag recall notice . I scheduled a appointment with Hall Buick GMC in Tyler Texas 10-18-21 at 11:00 am . We showed up to service Dept. The young guy checking us in told us that 92% of the time they will crack the dash when getting it removed to do the the air bag recall work and the dealer is not responsible for any damage. I told him to get his manger so he did. We talked to service manger John Mackey he told use the same thing that the dealer is not responsible for any damage done to the dash like cracks or breakage while doing air bag recall work. I told him as you can see this truck has been garage kept since new and not in the sun. He said I can see that . I told him per the paper work I received if not fixed it may cause serious injury or death to passengers .Who's going to pay for that. He said GM and Takata. Is there any one that can do the air bag recall work without damaging the dash.

NHTSA complaint #11437197 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2009 GMC Sierra 1500. The contact stated that the service air bag warning light was illuminated. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V052000 (Air Bags). The vehicle was repaired but continued to experience the failure. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 131,667

NHTSA complaint #11424663 — an unverified report by a vehicle owner.

AIR BAGS

There was no incident, yet. However, this recall was issued on February 5, 2021, today is July 6, 2021. My safety and the safety of passengers are at risk because there is no resolution from the manufacturer thus far, over five months. This recall also negatively affects the resell/trade-in value of my vehicle. Because of the active recall, dealers will not trade for my vehicle for a reasonable value. So, due to the manufacturer being unable to fix the problem in a timely manner, I am financially impacted.

NHTSA complaint #11423600 — an unverified report by a vehicle owner.

AIR BAGS

HELLO, I WAS JUST AT MOSSY GMC IN NEW ORLEANS,LA., WHERE I WENT TO SEE ABOUT GETTING MY RECALLED AIRBAG ORDERED AND REPLACED. THE SERVICE REP TOLD ME THAT WHEN THEY CHANGE OUT THE AIRBAG, MOST OF THE TIME THE DASHBOARD CRACKS EVEN MORE, WHERE THEY WILLBE WORKING, BUT THEY WILL NOT REPLACE THE BROKEN DASHBOARD. I FEEL THAT THIS IS TOTALLY REDICULOUS! IF I DIDN'T HAVE THAT DAMAGE BEFORE GOING INTO A SERVICE CENTER, AND NOW I HAVE DAMAGE CAUSED BY THE SERVICE CENTER, I SHOULD NOT BE HAVING TO PAY FOR A NEW DASHBOARD OUT OF MY OWN POCKET. I FEEL THAT A CRACKED DASHBOARD COULD COMPOUND THE SEVERITY OF A CAR CRASH, BEING SAID, IT COULD SHATTER INTO PIECES UPON AIRBAG DEPLOYMENT AND SEND SHARDS OF DASHBOARD FLYING AT BOTH THE DRIVER AND THEIR PASSENGERS. THE SHARDS, COULD ALSO LACERATE THE AIRBAGS AND RENDER THEM USELESS. PLEASE HELP ME OUT WITH THIS SITUATION.

NHTSA complaint #11407870 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V053000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ALPINE BUICK GMC, LITTLETON/DENVER (3106 W COUNTY LINE RD, LITTLETON, CO 80129, (720) 826-7170) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11407126 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS). THE CONTACT STATED THAT HERITAGE BUICK GMC LOCATED AT 930 EAST I-30 FRONTAGE RD, ROCKWALL, TX 75087, (972) 807-0165, INFORMED HIM THAT ANY DAMAGES WHILE FACILITATING THE RECALL REPAIR WOULD RESULT IN OUT OF POCKET EXPENSES TO THE VEHICLE OWNER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE PART WAS AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11406913 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT WAS FRUSTRATED THAT THERE HAD NOT YET BEEN A REMEDY FOR THE RECALL. THE CONTACT CALLED BERT OGDEN BUICK GMC (4216 SOUTH EXPRESSWAY 281, EDINBURG, TX 78542, (833) 359-5344) AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED AND FAILURE. PARTS DISTRIBUTION DISCONNECT. ## VIN PASSED ## GMC 2009 SIERRA ##

NHTSA complaint #11405785 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA PASSENGER AIRBAG GM RECALL N212328780. GM SAFETY RECALL LETTER DATED 02/2021 INDICATING PART IS NOT CURRENTLY AVAILABLE AND I WILL BE NOTIFIED ONCE PARTS ARE AVAILABLE. I REQUEST, WITH CONCERN, AN INVESTIGATION BE PERFORMED ON THE AIRBAG PROPELLANT COMPONENTS FOR SIGNS OF EXPANSION PROBLEM WHICH MAY HAVE CAUSED A CRACK/SPLIT IN VEHICLE DASH SURFACE. THIS COMPLETE CRACK/SPLIT IS LOCATED NEAR UPPER LEFT CORNER OF RECALLED PASSENGER AIRBAG/COVER. DASH APPEARS TO BE SLIGHTLY RAISED IN THAT AREA OF CRACK/SPLIT. PREVIOUS GM RECALL ISSUED FOR SAME DASH PROBLEM FOR OTHER MODEL YEAR VEHICLES?

NHTSA complaint #11403317 — an unverified report by a vehicle owner.

AIR BAGS

I KEEP RECEIVING THE LETTERS ABOUT MY RECALL BUT THE AIR BAG IS NEVER IN STOCK, I ALSO HAVE A CHEVY TAHOE 2011 WITH SAME ISSUE

NHTSA complaint #11398646 — an unverified report by a vehicle owner.

AIR BAGS

CONTACTED GM CORPORATE, THEY TOLD ME THEY CAN'T HELP ME AND TO CALL THE LOCAL DEALER TO SCHEDULE GETTING THE SERVICE TO GET DONE. LOCAL DEALER DOES NOT HAVE ANY INFORMATION, IS NOT ABLE TO GET PARTS, AND IS NOT WILLING TO DO SERVICE AS IT WILL NOT BE COVERED UNDER WARRANTY AS ITS NOT IN GM'S SYSTEM. GM IS CONTINUING TO STALL AND THIS HAS BEEN A FOUR YEAR ORDEAL. LOCAL DEALER HAS NO TIMEFRAME OF WHEN THE SYSTEM WILL BE UPDATED SO THEY CAN BEGIN THE WORK, THEY HAVE NO CLUE WHEN THEY WILL BE ABLE TO GET PARTS OR IF THEY WILL EVEN BE ABLE TO GET PARTS.

NHTSA complaint #11395382 — an unverified report by a vehicle owner.

AIR BAGS

SEATBELT RECALL. AND TIRE PRESSUE LIGHT CONTIUE TO COME ON

NHTSA complaint #11378294 — an unverified report by a vehicle owner.

AIR BAGS

THE DRIVER CONTACTED THE DEALERSHIP TO CORRECT THE DEFECTED AIRBAGS BUT THE SERVICE DEPARTMENT SAID THAT THE GM CORPORATION WAS NO LONGER MAKING THE PART FOR THE RECALL. THEY WERE GIVEN INFORMATION SUCH AS THE VIN NUMBER AND SAID BASICALLY THEY CONTACT HIM WHEN THEY MAKE THE PART AGAIN, HE HAS NOT BEEN CONTACTED SINCE 7/22/2019. HE WANTS TO GET THE AIRBAGS REPLACED TO AVOID INJURY OR DEATH IN THE EVENT OF VEHICLE ACCIDENT.

NHTSA complaint #11343472 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11342500 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KELLER MOTORS LOCATED AT 700 CADILLAC LN, HANFORD, CA 93230, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11337905 — an unverified report by a vehicle owner.

AIR BAGS

DASH HAS CRACKED AROUND THE PASSENGER AIR BAG CREATING A POSSIBLE DANGEROUS SITUATION SHOULD THE AIR BAG DEPLOY.

NHTSA complaint #11323975 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT MOSS BROS. BUICK GMC LOCATED AT 12675 AUTO MALL DR, MORENO VALLEY, CA 92555, EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11322874 — an unverified report by a vehicle owner.

AIR BAGS

TRUCK HAS 56000 MILES. HAD TO SERVICE AIRBAGS A FEW YEARS AGO.. BIG BUCKS. NOW HAVE SERVICE AIRBAG LIGHT ON FOR 2ND TIME. I REPLACED BOTH IMPACT SENSORS BUT THAT DID NOT FIX PROBLEM. IT SEEMS THAT OTHER SIERRA OWNERS HAVE EXPERIENCED SIMILAR AIRBAG PROBLEMS. I'M WONDERING IF IT IS SAFE TO DRIVE AND IF THIS IS A DEFECT THAT GM IS IGNORING.

NHTSA complaint #11321508 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER THE PARTS TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND DECLINED TO PROVIDE AN ESTIMATED DATE FOR THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11320594 — an unverified report by a vehicle owner.

AIR BAGS

IS THIS STILL A RECALL? DEALER SAYS IT IS NOT TAKING ANY ACTION ON THESE.

NHTSA complaint #11312103 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL-THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER BARKLEY BUICK, GMC, 3575 SKYLAND BLVD E, TUSCALOOSA, AL 35405, CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PART NOT AVAILABLE.

NHTSA complaint #11302324 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE UNDER NHTSA CAMPAIGN NUMBER: 16V0381000 (AIR BAG). THE CONTACT STATED THAT LETTER INFORMED HER THAT THE PARTS ARE NOT AVAILABLE AND THE DATE FOR THE PARTS BECOMING AVAILABLE REMAIN UNKNOWN. THE CONTACT WAS UNABLE TO REACH THE MANUFACTURER DESPITE THE FACT THAT SHE CALLED THE CUSTOMER SERVICE NUMBER AND THERE WAS NO ANSWER. A FAILURE HAD NOT OCCURRED ON THE VEHICLE. THE VIN TOOL CONFIRMS PARTS ARE NOT AVAILABLE.

NHTSA complaint #11300728 — an unverified report by a vehicle owner.

AIR BAGS

I RECEIVED A NOTICE FROM TAKATA 3 YEARS AGO ABOUT A DEFECTIVE AIRBAG RECALL BUT NEVER RECEIVED ANY INFO ABOUT TAKING IT IN TO HAVE IT REPLACED.ALSO, ABOUT THE SAME TIME AS I RECEIVED THE RECALL NOTICE MY SERVICE AIRBAG SOON LIGHT CAME ON AND IS STILL ON WHICH WILL MOST LIKELY PREVENT ME FROM TRADING IN OR SELLING THE TRUCK SHOULD I DECIDE TO DO SO.I WOULD LIKE TO HAVE THE PROBLEM SOLVED AS SOON AS POSSIBLE. ALSO I HAD TO REPLACE THE WHEELS AS THEY WERE RUSTED OUT AND LEAKED AIR THRU THE WELD JOINTS WHICH APPEARS TO BE A COMMON PROBLEM WITH GMC AND CHEVVY TRUCKS.2016

NHTSA complaint #11298280 — an unverified report by a vehicle owner.

AIR BAGS

THE VEHICLE CONTAINS TAKATA AIRBAGS THAT AN OPEN RECALL WAS STARTED 3 YEARS AGO FOR BUT A DECISION HAS NEVER BEEN MADE. THE DASH HAS NOW CRACKED NEAR THE AIRBAGS. IF THE AIRBAGS DEPLOY THEY COULD CAUSE SHRAPNEL FROM THE DASH TO BE PUT INTO THE CABIN. THERE IS AN OPEN LAWSUIT IN THE US AND CANADA WITH GM IN REGARDS TO THE DASH. THE VEHICLE IS ALSO DISPLAYING INTERMITTENT AIRBAG SERVICE ERROR MESSAGES. GM WILL NOT DIAGNOSE THE AIRBAG ISSUE FOR FREE AND WANT'S ANYWHERE FROM $150-$250 SIMPLY TO READ THE CODE PLUS WHATEVER THE REPAIR WOULD COST. GM ALSO WANTS $1500-$2000 TO REPLACE THE DASH. GM HAS DEEMED THIS VEHICLE "SAFE" BUT WILL NOT STAND BEHIND THAT "SAFE" DESIGNATION BY DIAGNOSING THE AIRBAG ISSUE FOR FREE. THE AIRBAG SERVICE LIGHT STARTED OFF VERY INFREQUENTLY AND HAS STARTED TO BECOME MORE FREQUENT. I HAVE ALSO BEEN CUT BY THE DASH ON MULTIPLE OCCASIONS, WHICH PRESENTS A HUGE SAFETY HAZARD. GM CORPORATE WILL NOT GIVE ANY TIMELINE TO A RESOLUTION AND WILL ONLY PAY FOR REPAIRS ONCE THE NHTSA FORCES THEM INTO A RECALL. A "SAFE" VEHICLE DOES NOT INJURY IT'S USERS OR REPORT ERRORS WITH ITS SAFETY SYSTEMS FREQUENTLY.

NHTSA complaint #11288269 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED CHRIS MYERS AUTO MALL (27161 US-98, DAPHNE, AL 36526, (251) 219-8106) AND WAS INFORMED THAT THE PARTS WERE PENDING AND NOT AVAILABLE. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO REACH A REPRESENTATIVE REGARDING THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT

NHTSA complaint #11280015 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT SWEENEY GMC (LOCATED AT 7997 MARKET ST, YOUNGSTOWN, OH 44512, (877) 360-5063) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11277586 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED ALL PRO GMC LAGRANGE (706-882-2576, LOCATED AT 709 NEW FRANKLIN RD, LAGRANGE, GA 30240) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11265329 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT KENDALL AUTO MALL (LOCATED AT 15700 IDAHO CENTER BLVD, NAMPA, ID 83687, (833) 903-0560) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11255142 — an unverified report by a vehicle owner.