FaultScore

GMC Sierra 3500 airbag problems

56 of the 769 complaints filed about the GMC Sierra 3500 are about the airbag system — 7% of everything owners reported. The worst model year for it is 2008.

56

Complaints

7%

Share of all complaints

10

Crashes

0

Fires

Airbags complaints by model year

Median failure at 96,000 miles

Median failure at 52,500 miles

Median failure at 71,000 miles

Median failure at 69,000 miles

Median failure at 49,000 miles

2008 Sierra 3500 17 30.4%

Median failure at 126,000 miles

Median failure at 46,000 miles

Median failure at 78,892 miles

Median failure at 155,000 miles

Median failure at 103,000 miles

Median failure at 24,000 miles

Median failure at 250 miles

What owners said

2008 GMC Sierra 3500 Hamilton, IN

AIR BAGS

Started the truck in driveway waiting on woman to get in on passenger side BOOM! AIR BAG EXPLODED didn't know what happened and then the passenger side airbag exploded. Shut the truck off got out 5 minutes later passenger side airbag exploded again and it was smoking they are very loud thank God no one was injured or we were driving down the road and that happened that would have been terrible.

NHTSA complaint #11751263 — an unverified report by a vehicle owner.

2009 GMC Sierra 3500 Sumter, SC, SC

AIR BAGS

I keep going back to get the recall done and they keep telling me they don't have parts .This has gone on for years

NHTSA complaint #11746826 — an unverified report by a vehicle owner.

2006 GMC Sierra 3500 East Haven, CT

AIR BAGS

The front impact sensor, also known as a crash sensor (part # 10370150), is no longer functional. It detects rapid vehicle deceleration during a frontal collision and sends an immediate signal to the Airbag Control Unit (ACU) to deploy airbags. Located behind the front bumper or on the radiator support, these sensors measure impact severity to ensure airbags deploy only when necessary. This part is no longer available from GM or any other aftermarket distributor. It is a critical part for any occupants in a crash. I am just one of many people who cannot make safety corrections.

NHTSA complaint #11714436 — an unverified report by a vehicle owner.

2012 GMC Sierra 3500 Lebanon, OR

AIR BAGS

Our Dash board cracked very badly from the top next to the speaker to the passenger side air bag. We purposely use a dash board cover and never place heavy things on it. This is a safety issue as if getting in an accident wouldn’t be bad enough flying shrapnel would be worse. We just had it fixed at a dealership to the tune of $2500. This is not okay as I see this is a constant problem.

NHTSA complaint #11709666 — an unverified report by a vehicle owner.

2019 GMC Sierra 3500 at 103,000 miles Tea, SD Crash 1 injured

AIR BAGS

The contact owned a 2019 GMC Sierra 3500. The contact stated that while driving during a rain storm at approximately 60 MPH, the vehicle hydroplaned. The contact stated that the vehicle swerved to the right and then to the left. The contact stated that the vehicle drove off the road and down an embankment. The contact stated that he drove over a mound, and the vehicle was launched into the air, and, according to the police report, he traveled approximately 100 feet. The contact stated that the vehicle landed on the front end. The force of the crash had bent the vehicle frame behind the engine. The contact stated that as the vehicle's front end crashed into the ground, his forward momentum sent him into the center console. The contact stated that the center console struck his face and caused lacerations and a bloody nose. The contact stated that the police and emergency services had arrived on scene. The contact stated that a report was written, but he did not have the report number. The contact stated that he had bent the top half of the steering wheel from the force of the crash. The contact was transported to the emergency room. The contact was advised that he had fractured vertebrae between L1 and L3 and had bruised ribs on his right side. The contact stated that the vehicle was towed to an impound lot and later declared a total loss by his insurance provider. The contact stated that none of the front air bags had deployed. The contact stated that the police and the insurance provider confirmed that no air bags had deployed. The manufacturer was informed of the failure. The failure mileage was approximately 103,000.

NHTSA complaint #11700623 — an unverified report by a vehicle owner.

2022 GMC Sierra 3500 Poteau, OK

AIR BAGS

I tried to honk the horn when a car started to come into my lane and discovered that it was not working. I took it to the dealership, and they said it needed a new steering wheel as the contacts that operate the horn were faulty. they told me that the steering wheel airbag would not be operational due to this problem until it was fixed. This is a 2022 pickup with only 10,000 miles on it. I’ve never had to use the Horn before I, so to discover that the issue is pretty serious was disconcerting, and of course my 36 month bumper-to-bumper is used up. This vehicle is basically brand-new, and there should be a recall on this vehicle.

NHTSA complaint #11689848 — an unverified report by a vehicle owner.

2015 GMC Sierra 3500 at 155,000 miles Waxahachie, TX

AIR BAGS

The contact owns a 2015 GMC Sierra 3500. The contact stated that after parking in the driveway and turning off the vehicle, approximately 30 minutes later, the rear passenger’s side roof rail air bag erroneously deployed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The vehicle was not yet repaired. The contact was informed that the VIN was included in the NHTSA Campaign Number: 21V504000 (AIR BAGS). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 155,000. The VIN was not available.

NHTSA complaint #11683447 — an unverified report by a vehicle owner.

2007 GMC Sierra 3500 Chewelah, WA

AIR BAGS

The contact owns a 2007 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 15V324000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

NHTSA complaint #11671977 — an unverified report by a vehicle owner.

2015 GMC Sierra 3500 Eureka, MO

AIR BAGS

The contact owns a 2015 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11595810 — an unverified report by a vehicle owner.

2024 GMC Sierra 3500 at 250 miles Columbia Falls, MT

AIR BAGS

The contact owns a 2024 GMC Sierra 3500 equipped with Michelin Tires, Tire Line: Primacy, Tire Size: LT235/80/R18, DOT Number: (Not Available). The contact stated that while driving at an undisclosed speed, the passenger’s side front tire tread was separating, and the vehicle was vibrating. The contact stated that the inner rim was bent, and additionally, the steering gear box was leaking. The steering wheel was uncontrollable. There were no warning lights illuminated. The vehicle was taken to the local dealer on several occasions and was diagnosed that the steering gear box was leaking and needed to be replaced. The contact also stated that the air bag chip was inoperable. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and opened a case. The contact was seeking a buyback. The tire and vehicle failure mileage was approximately 250.

NHTSA complaint #11594117 — an unverified report by a vehicle owner.

2013 GMC Sierra 3500 Lake Suzy, FL

AIR BAGS

The passenger side airbag recall involves the removal of the dashboard and the dealer advised the dashboard may break during this process and I am responsible for the cost to install a new one. Their estimate was $1500.00.

NHTSA complaint #11544454 — an unverified report by a vehicle owner.

2020 GMC Sierra 3500 at 24,000 miles St. Helens, OR Crash

AIR BAGS

The contact owned a 2022 GMC Sierra. The contact stated that while her husband was driving at an undisclosed speed, the vehicle collided head-on with another vehicle that ran a red light. The air bags did not deploy. No warning lights were illuminated. A police report was filed. No injuries were reported, but the contact and her husband sought medical treatment for various bruises caused by the seat belt at a later date. The vehicle was not taken to the dealer or an independent mechanic but was instead towed to a tow yard. The vehicle was not repaired. instead deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 25,000.

NHTSA complaint #11539857 — an unverified report by a vehicle owner.

2023 GMC Sierra 3500 Felton, DE Crash 1 injured

AIR BAGS

I was in an accident and was hit in the right front side of my truck. The other vehicle was believed to be going around 50 mph and I had just rolled thru a stop sign. The other vehicle that hit me had the air bags deploy, but my airbags did not deploy. This is very concerning considering there was enough force to significantly bend the frame on my truck. I was transported to the ER and suffered internal organ bruising due to the accident. If the airbags would have deployed, my body could.have not jolted so much causing these injuries.

NHTSA complaint #11508226 — an unverified report by a vehicle owner.

2022 GMC Sierra 3500 Vista, CA Crash 4 injured

AIR BAGS

On July 27, 2022 I was driving my 2022 GMC truck on the freeway. I was rear ended by a semi truck and the passenger side was side swiped by the semi. I was driving the truck with my wife and two kids as passengers. The truck was completely totaled. No airbags deployed and the seat belts did not restrain us. All 4 of us were wearing seat belts. Also, the drivers seat completely broke, it looked like it had been completely reclined to a laying position. A police report was made. All 4 of us were taken by ambulance to the hospital. All 4 of us needed medical care. The truck was totaled and towed, the insurance has since taken possession of the truck. There were no warning lights, service lights or any indication that there was anything faulty with the truck. We had just purchased it in February 2022. My safety, as well as the safety of others was put at risk. The semi truck driver stated he was driving 60mph. If this isn't enough for air bags to deploy, I don't know what is. The seat belts also failed to restrain us. The seat belts were completely loose and during the accident failed to secure us. Again, the drivers entire seat completely broke causing severe head, neck and back injuries.

NHTSA complaint #11479481 — an unverified report by a vehicle owner.

2013 GMC Sierra 3500 at 120,350 miles South Weber, UT

AIR BAGS

Takata Recall. The contact owns a 2013 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11453445 — an unverified report by a vehicle owner.

2015 GMC Sierra 3500 Millington, NJ

AIR BAGS

The contact owns a 2015 GMC Sierra 3500. The contact received a recall notification for NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

NHTSA complaint #11444736 — an unverified report by a vehicle owner.

2013 GMC Sierra 3500 Tuscola, TX

AIR BAGS

Takata recall. The contact owns a 2013 GMC Sierra 3500. The contact received notification of NHTSA campaign number: 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA complaint #11422272 — an unverified report by a vehicle owner.

2013 GMC Sierra 3500 Broadlands, VA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 GMC SIERRA 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V053000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TED BRITT CHEVROLET (46990 HARRY BYRD HWY, STERLING, VA 20164) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONSUMER STATED POHANKA CHEVROLET REPLACED THE AIR BAGS UNDER THE RECALL ON 04/08/2021.

NHTSA complaint #11402565 — an unverified report by a vehicle owner.

2008 GMC Sierra 3500 Cataula, GA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA LD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS), HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHRYSLER DODGE JEEP RAM FIAT OF SOUTH SAVANNAH 8701 ABERCORN ST, SAVANNAH, GA 31406 (912) 330-4132) WAS CONTACTED AND CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE CONTACT HAD EXPERIENCED A FAILURE WITH THE AIRBAG WARNING LIGHT ILLUMINATED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11307784 — an unverified report by a vehicle owner.

2011 GMC Sierra 3500 Cardiff, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 3500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:16V381000(AIR BAG) WAS RECEIVED. AFTER CONTACTING BOTH THE LOCAL DEALER HOHEN CARLSBAD GMC LOCATED AT (5334 TASEO DEL NORTE, CARLSBAD, CA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11307062 — an unverified report by a vehicle owner.

Other GMC Sierra 3500 problems