Owners have filed 40 complaints
about the 2015 GMC Sierra 3500 with NHTSA between 2015 and 2025.
The largest single group is the electrical system.
Across this model's run it ranks 8 of 26 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 70
Against the median year of the GMC Sierra 3500. 50 means typical for this
model; 100 means roughly double.
Severity — 65
12.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 53
31% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2015 compares with every other GMC Sierra 3500
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2015 GMC Sierra 3500
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Lights
615.0%
Median failure at 3,530 miles
Electrical System
615.0%
Median failure at 50,520 miles
Engine & Cooling
512.5%
Median failure at 42,657 miles
Other & Unspecified
37.5%
0 crashes, 1 fires · median 45,520 mi
Brakes
37.5%
1 crashes, 0 fires · median 50,000 mi
Steering
37.5%
Median failure at 68,000 miles
Airbags
37.5%
Median failure at 155,000 miles
Windows, Mirrors & Wipers
25.0%
Median failure at 32,030 miles
Fuel & Propulsion
25.0%
Median failure at 96,832 miles
Stability & Traction Control
12.5%
Median failure at 50,000 miles
Seats
12.5%
Median failure at 9,000 miles
Seat Belts
12.5%
Wheels
12.5%
Acceleration & Cruise Control
12.5%
0 crashes, 1 fires · median 40,000 mi
Suspension
12.5%
Median failure at 5 miles
Transmission & Drivetrain
12.5%
0 crashes, 1 fires · median 40,000 mi
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
413.8%
1,000 – 9,999 miles
310.3%
10,000 – 24,999 miles
13.4%
25,000 – 49,999 miles
827.6%
50,000 – 74,999 miles
620.7%
75,000 – 99,999 miles
13.4%
100,000 – 149,999 miles
517.2%
150,000+ miles
13.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2015peak 3Aug 2025
NHTSA investigations into the 2015 GMC Sierra 3500
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2015 GMC Sierra 3500
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
21V504000
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
20V736000
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Risk: If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
18V578000
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Risk: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
17V664000
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
Risk: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
17V437000
AIR BAGS:FRONTAL
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
16V651000
AIR BAGS:FRONTAL
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
16V069000
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Risk: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 43,000 milesApple Valley, CACrash1 injured
SERVICE BRAKES
AFTER 3 ATTEMPTS TO CORRECT THE BRAKE PROBLEM BY GREINER GM. THE LAST TIME I DROVE THIS TRUCK THE BRAKES LOCKED UP IN THE MIDDLE OF THE HWY FOR NO REASON TRUCK WAS BROUGHT BACK TO DEALERSHIP WHERE THEY HAVE HAD GM SPECIALIST CHECK IT OUT AND I HAVE BEEN TOLD THE TRUCK IS UN REPAIRABLE , I AM SEEKING A BUY BACK FROM GM AS OF 10/15/20 DEALER INFO: GREINER GMC. SERVICE MANAGER : GABRIEL DURON SERVICE MANAGER GREINER BUICK GMC (760)245-3452 EXT 207
NHTSA complaint #11365584 — an unverified report by a vehicle owner.
at 40,000 milesShelby, OHFire
POWER TRAIN
MY VEHICLE IS BEING HACKED AND CONTROLLED BY OTHER DRIVERS USING CELL PHONES TO GAIN ACCESS TO MY VEHICLE WHILE DRIVING! , AND WHEN PASSING OR SITTING IN TRAFFIC! THIS HAS BEEN GOING ON FOR OVER SIX MONTHS NOW, EVERY DAY! ALL DAY LONG!! HAVE CONTACTED GMC OVER AND OVER, HAVE BEEN TO THEIR SHOPS OVER AND OVER! , THEY LAUGH AT ME , AND TELL ME NOTHING IS WRONG EVERY TIME. FCC, ONSTAR, S. XM RADIO, ALL REFUSE TO HELP ME WITH THIS PROBLEM, OVER AND OVER , MY VEHICLE STARTS TO SMOKE WHEN THEY ARE DOING THIS, THEY ARE BESIDE ME LAUGHING WITH THEIR CELL PHONES IN HAND. I AM GOING TO RECORD THIS AND THEN FILE SUIT AGAINST EVERY ONE OF THEM!!!!
NHTSA complaint #10949520 — an unverified report by a vehicle owner.
at 40,000 milesShelby, OHFire
VEHICLE SPEED CONTROL
MY VEHICLE IS BEING HACKED AND CONTROLLED BY OTHER DRIVERS USING CELL PHONES TO GAIN ACCESS TO MY VEHICLE WHILE DRIVING! , AND WHEN PASSING OR SITTING IN TRAFFIC! THIS HAS BEEN GOING ON FOR OVER SIX MONTHS NOW, EVERY DAY! ALL DAY LONG!! HAVE CONTACTED GMC OVER AND OVER, HAVE BEEN TO THEIR SHOPS OVER AND OVER! , THEY LAUGH AT ME , AND TELL ME NOTHING IS WRONG EVERY TIME. FCC, ONSTAR, S. XM RADIO, ALL REFUSE TO HELP ME WITH THIS PROBLEM, OVER AND OVER , MY VEHICLE STARTS TO SMOKE WHEN THEY ARE DOING THIS, THEY ARE BESIDE ME LAUGHING WITH THEIR CELL PHONES IN HAND. I AM GOING TO RECORD THIS AND THEN FILE SUIT AGAINST EVERY ONE OF THEM!!!!
NHTSA complaint #10949520 — an unverified report by a vehicle owner.
at 40,000 milesShelby, OHFire
UNKNOWN OR OTHER
MY VEHICLE IS BEING HACKED AND CONTROLLED BY OTHER DRIVERS USING CELL PHONES TO GAIN ACCESS TO MY VEHICLE WHILE DRIVING! , AND WHEN PASSING OR SITTING IN TRAFFIC! THIS HAS BEEN GOING ON FOR OVER SIX MONTHS NOW, EVERY DAY! ALL DAY LONG!! HAVE CONTACTED GMC OVER AND OVER, HAVE BEEN TO THEIR SHOPS OVER AND OVER! , THEY LAUGH AT ME , AND TELL ME NOTHING IS WRONG EVERY TIME. FCC, ONSTAR, S. XM RADIO, ALL REFUSE TO HELP ME WITH THIS PROBLEM, OVER AND OVER , MY VEHICLE STARTS TO SMOKE WHEN THEY ARE DOING THIS, THEY ARE BESIDE ME LAUGHING WITH THEIR CELL PHONES IN HAND. I AM GOING TO RECORD THIS AND THEN FILE SUIT AGAINST EVERY ONE OF THEM!!!!
NHTSA complaint #10949520 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 155,000 milesWaxahachie, TX
AIR BAGS
The contact owns a 2015 GMC Sierra 3500. The contact stated that after parking in the driveway and turning off the vehicle, approximately 30 minutes later, the rear passenger’s side roof rail air bag erroneously deployed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The vehicle was not yet repaired. The contact was informed that the VIN was included in the NHTSA Campaign Number: 21V504000 (AIR BAGS). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 155,000. The VIN was not available.
NHTSA complaint #11683447 — an unverified report by a vehicle owner.
Eureka, MO
AIR BAGS
The contact owns a 2015 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11595810 — an unverified report by a vehicle owner.
at 48,815 milesRedondo Beach, CA
ENGINE AND ENGINE COOLING
The contact owns a 2015 GMC Sierra 3500. The contact stated while driving approximately 70 MPH, the vehicle abruptly lost motive power and decelerated to 25 MPH. The contact stated that the message “Engine Power Reduced” was displayed. The contact stated that the failure was intermittent, but always occurred while driving at high speeds. The contact had taken the vehicle to a local dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 48,815,
NHTSA complaint #11567785 — an unverified report by a vehicle owner.
Reno, NV
ELECTRICAL SYSTEM
The service trailer brake icon keeps appearing on my screen I’m afraid it’s going to not work properly when towing trailers it’s constantly going on and off I believe it’s the brake control module switch but also could be in the harness just want Gm to be aware of the many blogs that I have read about with this problem The problem first appeared about two months ago
NHTSA complaint #11495699 — an unverified report by a vehicle owner.
at 120,000 milesGlen Rock, PA
ELECTRICAL SYSTEM:HORN
The contact owns a 2015 GMC Sierra 3500. The contact stated while driving 55 MPH, another vehicle merged into the lane that the contact was driving in and the contact pressed on the horn pad however, there was no sound coming from the horn. The vehicle was taken to an independent mechanic and the horn was replaced. The contact stated the failure had occurred several times and the horn was replaced each time. The manufacturer was contacted and stated there was no recall related to the failure and offered no additional assistance. The failure mileage was 120,000.
NHTSA complaint #11485685 — an unverified report by a vehicle owner.
Grantham, NH
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
4 weeks ago, constant repeated loud chime and visual warning stating " service trailer brake system". This is constantly alarming and unable to be cancelled or acknowledged throughout the drive. This results in distracted driving. Furthermore, it occurs both when towing a trailer or not towing. I have noticed decreased braking of the trailer as well. Have not gone to dealer yet.
NHTSA complaint #11483929 — an unverified report by a vehicle owner.
Nederland, CO
ENGINE
Vehicle has a cp4 fuel pump. This pump has a high failure rate. Upon failure the vehicle shuts down and cannot be restarted. This can happen at any time and anywhere. Can happen while on a highway or freeway. This vehicle is used to haul heave loads. This failure can ending up to $10,000 or more to repair. This failure has not happened on this vehicle yet. Am very concerned about me safety and the safety of others because of the high failure rate.
NHTSA complaint #11476314 — an unverified report by a vehicle owner.
Millington, NJ
AIR BAGS
The contact owns a 2015 GMC Sierra 3500. The contact received a recall notification for NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
NHTSA complaint #11444736 — an unverified report by a vehicle owner.
at 90,665 milesSouth Jordan, UT
FUEL/PROPULSION SYSTEM
I SEE THERE WAS A RECALL FROM GM #17399 FOR THE 2015 DUAL FUEL TANK SENDING UNIT PROBLEM. THIS IS ONLY FOR THE 6.0 L GAS ENGINE. I HAVE THE DURAMAX 6.6L ENGINE IN MINE. I HAD THE SAME PROBLEM WITH MINE. THE SENDING UNIT DID NOT TURN OFF THE TRANSFER PUMP AND OVERFILLED THE FRONT TANK CAUSING FUEL TO POUR OUT ALL OVER THE ROAD. I CAUGHT IT BEFORE THE DRIVE LINE CAUSED ANY DAMAGE. I HAD IT TOWED TO THE DEALER AND WHILE WE MOVED IT TO PULL IT UP ON THE TOW TRUCK IT WAS PUSHING FUEL OUT OF THE FILLER NECK OF THE FRONT TANK. THE DEALER SHIP REFUSED TO COVER THE COST SAYING ITS NOT PART OF THE RECALL. THEY SAID IT WASN'T THE SAME PROBLEM. IT SURE WAS. I HAVE ATTACHED THE REPAIR ORDER AND THE RECALL NOTIFICATION BELOW. I AM WONDERING IF IT IS PART OF THE RECALL AND THEY ARE JUST NOT DOING THEIR JOB AND HONERING IT.
NHTSA complaint #11414587 — an unverified report by a vehicle owner.
at 51,040 milesPalm Springs, CA
UNKNOWN OR OTHER
THE COMMUNICATIONS QUIT WORKING, I CAN NOT USE THE HANDS FREE ON MY PHONE
NHTSA complaint #11387701 — an unverified report by a vehicle owner.
at 51,040 milesPalm Springs, CA
ELECTRICAL SYSTEM
THE COMMUNICATIONS QUIT WORKING, I CAN NOT USE THE HANDS FREE ON MY PHONE
NHTSA complaint #11387701 — an unverified report by a vehicle owner.
at 43,000 milesApple Valley, CACrash1 injured
SERVICE BRAKES
AFTER 3 ATTEMPTS TO CORRECT THE BRAKE PROBLEM BY GREINER GM. THE LAST TIME I DROVE THIS TRUCK THE BRAKES LOCKED UP IN THE MIDDLE OF THE HWY FOR NO REASON TRUCK WAS BROUGHT BACK TO DEALERSHIP WHERE THEY HAVE HAD GM SPECIALIST CHECK IT OUT AND I HAVE BEEN TOLD THE TRUCK IS UN REPAIRABLE , I AM SEEKING A BUY BACK FROM GM AS OF 10/15/20 DEALER INFO: GREINER GMC. SERVICE MANAGER : GABRIEL DURON SERVICE MANAGER GREINER BUICK GMC (760)245-3452 EXT 207
NHTSA complaint #11365584 — an unverified report by a vehicle owner.
at 33,000 milesSAN Antonio, TX
STEERING
TL* THE CONTACT OWNS A 2015 GMC SIERRA 3500. THE CONTACT STATED HER HUSBAND WAS DRIVING AT 20-30 MPH AND HAULING A TRAILER, THE DRIVER ENTERED THE HIGHWAY, MADE A RIGHT TURN AND THE VEHICLE LOSS OF POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO CAVENDER BUICK GMC WEST (7400 TX-1604 LOOP, SAN ANTONIO, TX 78254) TO BE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED THE FAILURE TO (NHTSA CAMPAIGN NUMBER: 14V719000 (STEERING) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
NHTSA complaint #11325288 — an unverified report by a vehicle owner.
at 106,000 milesSalem, MO
ENGINE
TL* THE CONTACT OWNS A 2015 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE AND HEAVY SMOKE WAS SEEN COMING OUT OF THE EXHAUST. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE PISTON FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER FAIR GROUNDS GMC (100 FAIRGROUNDS RD, ROLLA MO) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 106,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11302285 — an unverified report by a vehicle owner.
at 103,000 milesDuncanville, TX
STEERING
I WAS TRAVELING ON A BUSY ROADWAY AT 40 MPH WHEN FUEL FILTER WARNING LIGHT CAME ON SUDDENLY AND VEHICLE LOST ALL POWER - INCLUDING THE LOSS OF POWER STEERING AND POWER BRAKING. THANKFULLY I HAD NOT YET ENTERED THE HIGHWAY AND WAS ABLE TO SLOW VEHICLE DOWN BUT WITH GREAT DIFFICULTY AND NOT INJURE ANYONE AROUND AND THAT DAY WAS NOT TOWING A LOAD. VEHICLE WOULD NOT RESTART. I HAD IT TOWED TO NEAREST DEALERSHIP WHO THEN INFORMED ME THAT THE "BOSCH CP4 FUEL PUMP" HAD EXPLODED SENDING METAL SHRAPNEL THROUGHOUT THE ENTIRE ENGINES FUEL SYSTEM. THE ONLY FIX WAS THE ENTIRE REPLACEMENT OF THE FUEL SYSTEM AT A COST OF OVER $11K. I HAD JUST PURCHASED THE TRUCK 3 MONTHS PRIOR. UPON HEARING THIS, I SEE THIS HAS BEEN A FREQUENT SAFETY PROBLEM AFFECTING A WHOLE LINE OF 2011 - CURRENT GM, FORD, DODGE, AND JEEP DIESEL VEHICLES EQUIPPED WITH THE CP4 PUMPS. THERE ARE NUMEROUS LAWSUITS UNDERWAY FOR THIS FAILURE INCLUDING ONE OF A MAJOR ACCIDENT WHILE TOWING (WHAT THESE TRUCKS ARE MADE FOR) BECAUSE OF LOSS OF POWER STEERING AND BRAKING UPON ENGINE STALL AFTER FUEL PUMP EXPLOSION. THE GM TECHNICAL SERVICE BULLETIN FOR REFERENCE IS #16-NA-102. IN ADDITION, THE NHTSA HAS RECEIVED TWO MANUFACTURER TECHNICAL SERVICE BULLETINS ON THIS VERY SAFETY ISSUE. THIS IS VERY MUCH A RECALL WORTHY SAFETY ISSUE. LOSING ENGINE POWER AND LOSS TO ALL POWER STEERING AND POWER BRAKING IN THESE VEHICLES IS BEYOND DANGEROUS. IN ADDITION, WHEN IT IS HAPPENING TO VEHICLES DESIGNED TO TOW WEIGHTS IN EXCESS OF 30K POUNDS TRAILER LOAD BEHIND THE AFFECTED VEHICLE THE DANGER IS AMPLIFIED THAT MUCH GREATER. PLEASE ISSUE A RECALL IMMEDIATELY. PEOPLE'S LIVES ARE VERY MUCH AT STAKE FOR GM'S FAILURE TO REMEDY A KNOWN SAFETY ISSUE. GM LISTS IT AS ONLY A "HARD START OR NO START". THEY DO NOT RECOGNIZE IN WRITING THE DANGER OF FULL POWER LOSS AT HIGHWAY SPEEDS WHICH IS MOST OFTEN HOW IT PRESENTS ITSELF.
NHTSA complaint #11209541 — an unverified report by a vehicle owner.
at 103,000 milesDuncanville, TX
SERVICE BRAKES
I WAS TRAVELING ON A BUSY ROADWAY AT 40 MPH WHEN FUEL FILTER WARNING LIGHT CAME ON SUDDENLY AND VEHICLE LOST ALL POWER - INCLUDING THE LOSS OF POWER STEERING AND POWER BRAKING. THANKFULLY I HAD NOT YET ENTERED THE HIGHWAY AND WAS ABLE TO SLOW VEHICLE DOWN BUT WITH GREAT DIFFICULTY AND NOT INJURE ANYONE AROUND AND THAT DAY WAS NOT TOWING A LOAD. VEHICLE WOULD NOT RESTART. I HAD IT TOWED TO NEAREST DEALERSHIP WHO THEN INFORMED ME THAT THE "BOSCH CP4 FUEL PUMP" HAD EXPLODED SENDING METAL SHRAPNEL THROUGHOUT THE ENTIRE ENGINES FUEL SYSTEM. THE ONLY FIX WAS THE ENTIRE REPLACEMENT OF THE FUEL SYSTEM AT A COST OF OVER $11K. I HAD JUST PURCHASED THE TRUCK 3 MONTHS PRIOR. UPON HEARING THIS, I SEE THIS HAS BEEN A FREQUENT SAFETY PROBLEM AFFECTING A WHOLE LINE OF 2011 - CURRENT GM, FORD, DODGE, AND JEEP DIESEL VEHICLES EQUIPPED WITH THE CP4 PUMPS. THERE ARE NUMEROUS LAWSUITS UNDERWAY FOR THIS FAILURE INCLUDING ONE OF A MAJOR ACCIDENT WHILE TOWING (WHAT THESE TRUCKS ARE MADE FOR) BECAUSE OF LOSS OF POWER STEERING AND BRAKING UPON ENGINE STALL AFTER FUEL PUMP EXPLOSION. THE GM TECHNICAL SERVICE BULLETIN FOR REFERENCE IS #16-NA-102. IN ADDITION, THE NHTSA HAS RECEIVED TWO MANUFACTURER TECHNICAL SERVICE BULLETINS ON THIS VERY SAFETY ISSUE. THIS IS VERY MUCH A RECALL WORTHY SAFETY ISSUE. LOSING ENGINE POWER AND LOSS TO ALL POWER STEERING AND POWER BRAKING IN THESE VEHICLES IS BEYOND DANGEROUS. IN ADDITION, WHEN IT IS HAPPENING TO VEHICLES DESIGNED TO TOW WEIGHTS IN EXCESS OF 30K POUNDS TRAILER LOAD BEHIND THE AFFECTED VEHICLE THE DANGER IS AMPLIFIED THAT MUCH GREATER. PLEASE ISSUE A RECALL IMMEDIATELY. PEOPLE'S LIVES ARE VERY MUCH AT STAKE FOR GM'S FAILURE TO REMEDY A KNOWN SAFETY ISSUE. GM LISTS IT AS ONLY A "HARD START OR NO START". THEY DO NOT RECOGNIZE IN WRITING THE DANGER OF FULL POWER LOSS AT HIGHWAY SPEEDS WHICH IS MOST OFTEN HOW IT PRESENTS ITSELF.
NHTSA complaint #11209541 — an unverified report by a vehicle owner.
at 103,000 milesDuncanville, TX
FUEL/PROPULSION SYSTEM
I WAS TRAVELING ON A BUSY ROADWAY AT 40 MPH WHEN FUEL FILTER WARNING LIGHT CAME ON SUDDENLY AND VEHICLE LOST ALL POWER - INCLUDING THE LOSS OF POWER STEERING AND POWER BRAKING. THANKFULLY I HAD NOT YET ENTERED THE HIGHWAY AND WAS ABLE TO SLOW VEHICLE DOWN BUT WITH GREAT DIFFICULTY AND NOT INJURE ANYONE AROUND AND THAT DAY WAS NOT TOWING A LOAD. VEHICLE WOULD NOT RESTART. I HAD IT TOWED TO NEAREST DEALERSHIP WHO THEN INFORMED ME THAT THE "BOSCH CP4 FUEL PUMP" HAD EXPLODED SENDING METAL SHRAPNEL THROUGHOUT THE ENTIRE ENGINES FUEL SYSTEM. THE ONLY FIX WAS THE ENTIRE REPLACEMENT OF THE FUEL SYSTEM AT A COST OF OVER $11K. I HAD JUST PURCHASED THE TRUCK 3 MONTHS PRIOR. UPON HEARING THIS, I SEE THIS HAS BEEN A FREQUENT SAFETY PROBLEM AFFECTING A WHOLE LINE OF 2011 - CURRENT GM, FORD, DODGE, AND JEEP DIESEL VEHICLES EQUIPPED WITH THE CP4 PUMPS. THERE ARE NUMEROUS LAWSUITS UNDERWAY FOR THIS FAILURE INCLUDING ONE OF A MAJOR ACCIDENT WHILE TOWING (WHAT THESE TRUCKS ARE MADE FOR) BECAUSE OF LOSS OF POWER STEERING AND BRAKING UPON ENGINE STALL AFTER FUEL PUMP EXPLOSION. THE GM TECHNICAL SERVICE BULLETIN FOR REFERENCE IS #16-NA-102. IN ADDITION, THE NHTSA HAS RECEIVED TWO MANUFACTURER TECHNICAL SERVICE BULLETINS ON THIS VERY SAFETY ISSUE. THIS IS VERY MUCH A RECALL WORTHY SAFETY ISSUE. LOSING ENGINE POWER AND LOSS TO ALL POWER STEERING AND POWER BRAKING IN THESE VEHICLES IS BEYOND DANGEROUS. IN ADDITION, WHEN IT IS HAPPENING TO VEHICLES DESIGNED TO TOW WEIGHTS IN EXCESS OF 30K POUNDS TRAILER LOAD BEHIND THE AFFECTED VEHICLE THE DANGER IS AMPLIFIED THAT MUCH GREATER. PLEASE ISSUE A RECALL IMMEDIATELY. PEOPLE'S LIVES ARE VERY MUCH AT STAKE FOR GM'S FAILURE TO REMEDY A KNOWN SAFETY ISSUE. GM LISTS IT AS ONLY A "HARD START OR NO START". THEY DO NOT RECOGNIZE IN WRITING THE DANGER OF FULL POWER LOSS AT HIGHWAY SPEEDS WHICH IS MOST OFTEN HOW IT PRESENTS ITSELF.
NHTSA complaint #11209541 — an unverified report by a vehicle owner.
Brentwood, TN
SEAT BELTS
TL* THE CONTACT OWNS A 2015 GMC SIERRA 3500. THE CONTACT STATED THAT TWO OF THE FIVE SEAT BELTS IN THE VEHICLE FAILED TO PROPERLY RETRACT AND SECURE. THE FRONT PASSENGER AND REAR MIDDLE SEAT BELTS BECAME UNSECURED WHILE THE VEHICLE WAS IN OPERATION WITHIN WEEKS APART. THE FAILURE OCCURRED FREQUENTLY. BEAMAN BUICK GMC (1531 BROADWAY, NASHVILLE, TN 37203, (615) 251-8400) INDICATED THAT THEY WOULD ORDER THE SEAT BELT KIT, BUT DID NOT CONFIRM THE QUANTITY. THE DEALER DID NOT STATE WHETHER THE PART WAS AVAILABLE. THE CONTACT WAS CONCERNED THAT THE SEAT BELTS COULD FAIL IN THE EVENT OF A CRASH. A LOANER VEHICLE WAS NOT OFFERED WHILE WAITING TO RECEIVE THE PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ISSUED NHTSA CAMPAIGN NUMBERS: 17V437000 (AIR BAGS, SEAT BELTS), 16V651000 (AIR BAGS, SEAT BELTS), AND 14V301000 (ELECTRICAL SYSTEM, SEAT BELTS). THERE WERE ALSO THREE TSBS FOR THE SEAT BELTS, BUT THE CONTACT DID NOT KNOW IF THE VEHICLE WAS INCLUDED IN ANY OF THE RECALLS OR TSBS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11175203 — an unverified report by a vehicle owner.
at 64,000 milesWellington, CO
VISIBILITY/WIPER
SITTING IN A PARKING LOT ALLOWING THE PICKUP TO WARM UP, THE REAR DEFROSTER WAS ON AND STARTED HAVING A CRACKLING SOUND AND SMOKING. THE NOISE AND SMOKE STOPPED WHEN THE REAR DEFROSTER WAS TURNED OFF, HOWEVER APPROXIMATELY A MINUTE LATER THE WINDOW SHATTERED AND SPRAYED GLASS SHARDS INTO THE CAB AND ON THE BACK SEAT. THE PICKUP WAS STATIONARY AND THERE WAS NO POSSIBILITY THAT THIS WAS CAUSED BY AN IMPACT. BASED ON THE PATTERN OF BROKEN GLASS IT COULD BE SEEN COMING FROM THE CORNER OF THE WINDOW WHERE THE HEATING ELEMENT IS. I CALLED GM AND THEY INDICATED THEY WOULD NOT LOOK AT THE VEHICLE FOR AT LEAST 30 DAYS TO EVEN DETERMINE THE ISSUE.
NHTSA complaint #11165090 — an unverified report by a vehicle owner.
Goose Creek, SC
WHEELS
FRONT TIRES ARE CONTINUALLY WEARING ON THE FRONT OUTSIDE EDGE. WEARING UNTIL BALD IN FIRST 15000 MILES OF OWNERSHIP, MULTIPLE FRONT END ALIGNMENT CALIBRATION TESTS AND ACTUAL FRONT END CALIBRATION NOT RESOLVING ISSUE. FRONT TIRES REPLACED AT APPROXIMATELY 23,000 MILES AND AGAIN WEARING ON OUTSIDE EDGE AT 40,000 MILES. WORSE ON DRIVER SIDE. CONTACTED DEALER SEVERAL TIMES FOR RESOLUTION AND CONTACTED GM TWICE TO OPEN TICKET. LAST GM TICKET WAS 8-4030406653. TIRES ARE MICHELIN AND ARE SUPPOSED TO LAST 65,000 MILES. NEVER SEEN THIS TYPE OF WEAR ON ANY PAST GM VEHICLE OWNED. REAR TIRES ARE IN EXCELLENT CONDITION. UNABLE TO GET DEALER OR GM TO FIND CAUSE AND RESOLVE ONCE AND FOR ALL. TIRED OF PAYING OUT OF POCKET ALIGNMENT COSTS. THE FRONT TIRES ARE ON THE SECOND SET AND THE CURRENT VEHICLE MILEAGE IS 42K. I HAVE ATTACHED IMAGES OF FRONT DRIVER SIDE TIRE WHICH HAS GREATEST WEAR AND IMAGE 20180328_113012.JPG IS THE ORIGINAL BACK TIRES WHICH HAVE NO WEAR. FRONT ARE THE SECOND SET SINCE PURCHASING VEHICLE. ORIGINAL SET WAS COMPLETELY BALD ON OUTSIDE EDGE BEFORE 19K MILES.
NHTSA complaint #11081808 — an unverified report by a vehicle owner.
Goose Creek, SC
STEERING
FRONT TIRES ARE CONTINUALLY WEARING ON THE FRONT OUTSIDE EDGE. WEARING UNTIL BALD IN FIRST 15000 MILES OF OWNERSHIP, MULTIPLE FRONT END ALIGNMENT CALIBRATION TESTS AND ACTUAL FRONT END CALIBRATION NOT RESOLVING ISSUE. FRONT TIRES REPLACED AT APPROXIMATELY 23,000 MILES AND AGAIN WEARING ON OUTSIDE EDGE AT 40,000 MILES. WORSE ON DRIVER SIDE. CONTACTED DEALER SEVERAL TIMES FOR RESOLUTION AND CONTACTED GM TWICE TO OPEN TICKET. LAST GM TICKET WAS 8-4030406653. TIRES ARE MICHELIN AND ARE SUPPOSED TO LAST 65,000 MILES. NEVER SEEN THIS TYPE OF WEAR ON ANY PAST GM VEHICLE OWNED. REAR TIRES ARE IN EXCELLENT CONDITION. UNABLE TO GET DEALER OR GM TO FIND CAUSE AND RESOLVE ONCE AND FOR ALL. TIRED OF PAYING OUT OF POCKET ALIGNMENT COSTS. THE FRONT TIRES ARE ON THE SECOND SET AND THE CURRENT VEHICLE MILEAGE IS 42K. I HAVE ATTACHED IMAGES OF FRONT DRIVER SIDE TIRE WHICH HAS GREATEST WEAR AND IMAGE 20180328_113012.JPG IS THE ORIGINAL BACK TIRES WHICH HAVE NO WEAR. FRONT ARE THE SECOND SET SINCE PURCHASING VEHICLE. ORIGINAL SET WAS COMPLETELY BALD ON OUTSIDE EDGE BEFORE 19K MILES.
NHTSA complaint #11081808 — an unverified report by a vehicle owner.
Goose Creek, SC
UNKNOWN OR OTHER
FRONT TIRES ARE CONTINUALLY WEARING ON THE FRONT OUTSIDE EDGE. WEARING UNTIL BALD IN FIRST 15000 MILES OF OWNERSHIP, MULTIPLE FRONT END ALIGNMENT CALIBRATION TESTS AND ACTUAL FRONT END CALIBRATION NOT RESOLVING ISSUE. FRONT TIRES REPLACED AT APPROXIMATELY 23,000 MILES AND AGAIN WEARING ON OUTSIDE EDGE AT 40,000 MILES. WORSE ON DRIVER SIDE. CONTACTED DEALER SEVERAL TIMES FOR RESOLUTION AND CONTACTED GM TWICE TO OPEN TICKET. LAST GM TICKET WAS 8-4030406653. TIRES ARE MICHELIN AND ARE SUPPOSED TO LAST 65,000 MILES. NEVER SEEN THIS TYPE OF WEAR ON ANY PAST GM VEHICLE OWNED. REAR TIRES ARE IN EXCELLENT CONDITION. UNABLE TO GET DEALER OR GM TO FIND CAUSE AND RESOLVE ONCE AND FOR ALL. TIRED OF PAYING OUT OF POCKET ALIGNMENT COSTS. THE FRONT TIRES ARE ON THE SECOND SET AND THE CURRENT VEHICLE MILEAGE IS 42K. I HAVE ATTACHED IMAGES OF FRONT DRIVER SIDE TIRE WHICH HAS GREATEST WEAR AND IMAGE 20180328_113012.JPG IS THE ORIGINAL BACK TIRES WHICH HAVE NO WEAR. FRONT ARE THE SECOND SET SINCE PURCHASING VEHICLE. ORIGINAL SET WAS COMPLETELY BALD ON OUTSIDE EDGE BEFORE 19K MILES.
NHTSA complaint #11081808 — an unverified report by a vehicle owner.
Williston, ND
EXTERIOR LIGHTING
HEADLIGHTS NOT BRIGHT ENOUGH TO SEE IN THE NIGHT
NHTSA complaint #11061350 — an unverified report by a vehicle owner.
at 36,000 milesMiddletown, RI
EXTERIOR LIGHTING
HEADLIGHTS ON THIS TRUCK HAVE ALWAYS BEEN WEAK, DISTANCE IS NOT LIT UP AND IN RAINY WEATHER ON THE HIGHWAY IS VERY POOR EVEN WITH FOG LIGHTS ON. THE HELP FROM THE FOG LIGHTS IS MINIMAL. THIS IS A KNOWN PROBLEM BY THE MANUFACTURER AND IS REPEATED MANY MANY TIMES ON VARIOUS GM RELATED OWNER FORUMS. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED AND CORRECTED BY THE MANUFACTURER.
NHTSA complaint #11047397 — an unverified report by a vehicle owner.
at 36,500 milesLOS Molinos, CA
ENGINE
TL* THE CONTACT OWNS A 2015 GMC SIERRA 3500. WHILE DRIVING, THE SERVICE EXHAUST WARNING ERROR INDICATOR ILLUMINATED. IN ADDITION, THE SERVICE TRAILER BRAKES ERROR MESSAGE ILLUMINATED, WHICH CAUSED THE BRAKES TO FAIL ON THE TRAILER. THE CONTACT UNATTACHED THE TRAILER AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO GROWNEY MOTORS (1160 MAIN ST, RED BLUFF, CA 96080) WHERE IT WAS DIAGNOSED THAT THE HEAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,500. THE VIN WAS NOT PROVIDED.
NHTSA complaint #11035748 — an unverified report by a vehicle owner.