31 of the
2,323 complaints filed about the GMC Suburban
are about the throttle and cruise control —
1% of everything owners reported.
The worst model year for it is 1996.
31
Complaints
1%
Share of all complaints
7
Crashes
0
Fires
Acceleration & Cruise Control complaints by model year
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THE ENGINE STALLED WITHOUT WARNING. AFTER STALLING, THE VEHICLE WAS NOT EASILY RESTARTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE FUEL INJECTOR PUMP NEEDED TO BE REPLACED. AFTER THE INITIAL REPLACEMENT, THE PROBLEM PERSISTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE FUEL PUMP NEEDED TO BE REPLACED AGAIN. THE MANUFACTURER WAS ALERTED. UPDATED 12/18/2006 - THE INJECTOR PUMP WHICH WAS REPLACED UNDER RECALL FAILED AGAIN. *NM THE CONSUMER ALSO WANTED TO RECALL FIXED, HOWEVER THE DEALER REFUSED TO HONOR THE RECALL. RECALL NUMBERS 96V057000 AND 03V159000. UPDATED 03/21/07.
NHTSA complaint #10174069 — an unverified report by a vehicle owner.
I WAS TOLD BY THE DEALER, JIM MURPHY PONTIAC/GMC IN BUFFALO, NY THAT THE SPEED SENSORS NEEDED TO BE REPLACED ON THE TRUCK. THERE IS A SERVICE BULLETIN# 020525002 FOR THIS EXACT PART. I WAS TOLD MY TRUCK IS NOT PART OF THE RECALL. THE VIN # FOR MY 1999 GMC SUBURBAN IS [XXX]. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10157453 — an unverified report by a vehicle owner.
WHEN STARTING THE ENGINE VEHICLE SURGES FORWARD. *AK THIS WOULD OCCUR WHEN THE VEHICLE WAS PLACED IN REVERSE AND THEN INTO PARK. THIS PROBLEM WOULD OCCUR AT LEAST FIVE TIME PER WEEK. THE LEFT REAR UPPER PORTION OF THE REAR WINDOW DEFOGGER GRID WAS INOPERATIVE AND THERE WERE TIMES WHEN THE VEHICLE WAS STARTED AND THE VEHICLE WOULD LURCH FORWARD WHILE IN THE PARK POSITION.
NHTSA complaint #10101073 — an unverified report by a vehicle owner.
THE VEHICLE WAS PARKED ON A SLIGHT GRADE IN THE DRIVEWAY. WHEN IT WAS SHIFTED FROM PARK TO DRIVE, IT DRIFTED BACKWARDS APPROXIMATELY 2' (1MPH - MAYBE) WHERE IT CONTACTED A SAPLING TREE WITH THE RIGHT END OF THE BUMPER. AT FIRST GLANCE, NO DAMAGE WAS DETECTABLE. ON CLOSER EXAMINATION, IT WAS DISCOVERED THAT THE END OF THE BUMPER HAD BENT INWARDS TOWARDS THE VEHICLE AND JUST NARROWLY MISSED CONTACTING THE REAR QUARTER PANEL. FURTHER INSPECTION UNCOVERED THAT THE TOP OF THE BUMPER HAD BUCKLED UNDER THE STEP COVER NEAR THE CENTER OF THE BUMPER. WHEN THE DEALER WAS CONTACTED, THEY RECITED THE GM POLICY STATEMENT THAT THE BUMPER ONLY WITHSTANDS IMPACTS THAT ARE SQUARELY APPLIED AT THE VERY CENTER OF THE BUMPER. CUSTOMER SERVICE AT GMC WAITED UNTIL CONTACTING THE DEALER TO RECITE THE SAME FINDING. MOST PEOPLE PURCHASE THIS TRUCK FOR THE SIZE AND SAFETY OF A LARGER VEHICLE, AND CERTAINLY ONE WOULD EXPECT THAT AN SUV WOULD BE STURDILY BUILT. I WANT THE MANUFACTURER TO REPLACE THIS BUMPER UNDER THE VEHICLE WARRANTY. THIS IS UNDOUBTEDLY A SAFETY HAZARD AS A 5MPH IMPACT WOULD HAVE HAD A DEVASTATING AFFECT ON THE VEHICLE AND ITS OCCUPANTS.
NHTSA complaint #745363 — an unverified report by a vehicle owner.
DRIVING ON HIGHWAY. THE VEHICLE STARTED RACING. COULD NOT STOP. PUT IN NUETRAL,ENGINE RACING. SHUT ENGINE . LATER FOUND THAT THE HOOK FROM SERVO HAD RUSTED AND BROKEN OFF AND THE BAR ATTACHED TO THE THROTTLE HAD GOTTEN STUCK IN THE THROTTLE. THIS HOOK SHOULD NOT BE OF A MATERIAL THAT CAN RUST & BREAK OFF LIKE THAT. ALSO I HAVE LOOKED INTO THE SERVICE MANUAL & THERE IS NO MENTION OF SERVICE TO THAT PART ATALL.WHY WILL THE MECHANIC EVEN LOOK AT THAT PART IF THERE IS NO MENTION FOR MAINTENANCE TO THAT PART. THAT JUST MEANS THAT GM FELT THAT THIS PART SHALL LAST TILL I CAN DRIVE THE CAR.I COULD HAVE HAD A MAJOR ACCIDENT AND I COULD STOP ONLY BECAUSE I KNEW WHAT TO DO. THE ENGINE WAS REVING LIKE CRAZY WHEN I STOPPED.
NHTSA complaint #745247 — an unverified report by a vehicle owner.
TROTTLE TO CRUISE CONTROL CONNECTING ROD WAS DISCONNECTED FROM THE PLATE AND FELL DOWN INTO THROTTLE CABLE BRACKET. THE HOOK ON THE ROD GOT STUCK IN THE BRACKET, HOLDING THE THROTTLE OPEN. THE CONSUMER WAS ABLE TO FIX THE PROBLEM.
NHTSA complaint #886799 — an unverified report by a vehicle owner.
WHILE TRAVELING 75MPH WITH SPEED CONTROL SET DRIVER ATTEMPTED TO DEACTIVATE SPEED CONTOL BY HITTING SWITCH AND VEHICLE CONTINUED TO ROLL. DRIVER APPLIED BRAKES TO STOP, AND THE VEHICLE CONTINUED TO ROLL. VEHICLE HAD TO BE TURNED OFF TO STOP. MANUFACTURER HAS BEEN NOTIFIED.
NHTSA complaint #877705 — an unverified report by a vehicle owner.
SOLDER JOINTS NEAR THE WIRING HARNESS CONNECTOR HAVE CRACKED CAUSING WINDSHIELD WIPERS TO OPERATE INTERMITTENTLY. VEHICLE NOT INCLUDED IN RECALLS 98V150001 OR 98V057000 FUEL THROTTLE. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #873668 — an unverified report by a vehicle owner.
WHILE PULLING A CAMPER CONSUMER STOPPED AT A STOP SIGN,. THEN, CONSUMER PRESSED SLIGHTLY ON GAS AN RPMS WENT TO 4000, BUT CAR WOULD NOT MOVE. CONSUMER COULD BE IN TRAFFIC, AND IT MAY TAKE OFF. CONSUMER LOSES POWER GOING UP A HILL.
NHTSA complaint #867799 — an unverified report by a vehicle owner.
WHILE PULLING UP TO A STOP LIGHT, AND APPLYING THE BRAKES, CAR SHOT INTO CRUISE CONTROL/GAS PEDAL WENT TO THE FLOOR AND CAR WAS OUT CONTROL. CONSUMER HAD BOTH FEET ON BRAKE PEDAL, WHEN CAR JUMPED INTO A DITCH, AND LANDED IN A GRAVELED PARKING LOT. CONSUMER HAD TO SLAM INTO PARK WHILE FEET WERE STILL ON THE BRAKES. CONSUMER TOOK VEHICLE TO DEALER, AND THEY SAID SYNCHRONIZER WAS BAD. CONSUMER FELT THIS COULD HAVE KILLED HIS FAMILY OR INNOCENT BYSTANDERS. *AK
NHTSA complaint #862549 — an unverified report by a vehicle owner.
EACH AND EVERY TIME THE VEHICLE IS ACCELERATING OR DECELERATING, THE VEHICLE WOULD MAKE A THUMPING NOISE. BEEN TO DEALERSHIP & INFORMED BY MECHANIC CAUSE OF PROBLEM CAN NOT BE LOCATED AFTER BEING TEST DRIVEN. THE PROBLEM IS CONSISTENT EVERY DAY.
NHTSA complaint #851301 — an unverified report by a vehicle owner.
THE ABS WOULD FADE WHEN BRAKES WERE APPLIED. ALSO, AFTER BRAKES WERE APPLIED, VEHICLE SURGED. HAD APPLIED PRESSURE ON BRAKES & VEHICLE FAILED TO STOP/ EXTENDED STOPPPING DISTANCE.
NHTSA complaint #846127 — an unverified report by a vehicle owner.
ONGOING/INTERMITTENT PROBLEM WITH HIGH ACCELERATION COMMENCING WHENEVER VEHICLE WOULD BE SHIFTED INTO REVERSE. VEHICLE BEEN IN DEALER SHOP ON SIX OCCASIONS, AND CONDITION HAVE NOT BEEN RESOLVED.
NHTSA complaint #838663 — an unverified report by a vehicle owner.