14 of the
299 complaints about the 2019 GMC Terrain are about the
driver-assist systems — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
52,500 miles.
B
14
Complaints
1
Crashes
0
Fires
0
Injuries
Exactly what failed
Automatic Emergency Braking
535.7%
Camera
428.6%
Back Over Prevention
321.4%
Warnings
17.1%
Adaptive Cruise Control
17.1%
Driver Assist & Collision Avoidance across every GMC Terrain year
The contact owns a 2019 GMC Terrain. The contact stated while reversing the vehicle, the display screen failed to display an image and was instead displaying a blue screen. The backover prevention system warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 55,000.
NHTSA complaint #11634605 — an unverified report by a vehicle owner.
at 80,000 milesBattle Creek, MI
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2019 GMC Terrain. The contact stated that while reversing, the rearview camera displayed a blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
NHTSA complaint #11633432 — an unverified report by a vehicle owner.
at 88,000 milesHighland, IN
BACK OVER PREVENTION
The contact owns a 2019 GMC Terrain. The contact stated that while in reverse(R), the back-up camera failed to operate as needed with the display screen displaying a blue image. The "Service Rear Vision System" message was displayed on the instrument panel. Neither the dealer nor the manufacturer was notified about the failure. Upon further investigation, the contact related the failure to Technical Service Bulletin: 19-NA-076. The vehicle was not repaired. The failure mileage was approximately 88,000.
NHTSA complaint #11630357 — an unverified report by a vehicle owner.
at 50,000 milesWarren, NJ
BACK OVER PREVENTION
The contact owns a 2019 GMC Terrain. The contact stated that occasionally while the vehicle was shifted into reverse, the back-up camera failed to display an image behind the vehicle as intended. The contact stated that the display screen turned blue. The local dealer was contacted, but the vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to Technical Service Bulletin: 19-NA-076. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
NHTSA complaint #11629176 — an unverified report by a vehicle owner.
Break booster pressure sensor and engine underbooster causes the car to slam on breaks or not break at all.
NHTSA complaint #11609485 — an unverified report by a vehicle owner.
Richlands, NC
FORWARD COLLISION AVOIDANCE: WARNINGS
Brakes got hard all of a sudden locked up, almost hit another car, front collision warning keeps going off and automatically hitting brakes with no one in front of me. I’ve read it could vacuum brake pump failure. Please recall this as many people have kids and could hurt them.
NHTSA complaint #11572976 — an unverified report by a vehicle owner.
Groveland, MA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I’m crying out to you because I bought a 2019 GMC Terrain in April of this year with about 14,000 miles. The suv ran great for about 2 months and since then I’ve been dealing with nothing but a nightmare. We’re dealing with a situation where the suv goes into park while driving. We’ve brought the suv multiple times to GMC dealership and even reached out to GMC, and had no luck resolving the issue. Last night, while driving to a family event, the suv went into park while I was driving. This is the 4th time since we got the suv. I’m scared for my safely in this suv, if you could please assist
NHTSA complaint #11495885 — an unverified report by a vehicle owner.
I’m crying out to you because I bought a 2019 GMC Terrain in April of this year with about 14,000 miles. The suv ran great for about 2 months and since then I’ve been dealing with nothing but a nightmare. We’re dealing with a situation where the suv goes into park while driving. We’ve brought the suv multiple times to GMC dealership and even reached out to GMC, and had no luck resolving the issue. Last night, while driving to a family event, the suv went into park while I was driving. This is the 4th time since we got the suv. I’m scared for my safely in this suv, if you could please assist
NHTSA complaint #11495885 — an unverified report by a vehicle owner.
Oakland, MI
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
When I place the vehicle in reverse, my backup camera is not working, resulting in a blue screen with a message to have the camera serviced. Per the GMC dealership, this is a common problem with many of the newer GM vehicles and is a safety item due to not having a clear view of what is behind me. I purchased this safety feature and it not working.
NHTSA complaint #11484199 — an unverified report by a vehicle owner.
The car failed to shift into gear. Message displayed, "transmission unable to shift" ,"2 gears selected " or "service transmission". Issued started in June 2022 while in drive thru line, when shifting from park to move the car would not shift. Had to turn car off for about 10 minutes and car was able to shift and drive normal. Check engine light came on about a week later and had checked for code p07b5. A couple of days later, light went back off. About 3 days later getting ready to leave home and car would not shift into gear again but turn car off and back on a couple of times and car shifted and drove normal. On July 13 2022 was driving in traffic and message displayed, unable to shift and service transmission. When I changed lanes and released the gas petal, the car went into park, stopped, and set the parking brakes, but did not turn off, jerking me forward and throwing things around in the car. Cars behind me had to slam on brakes to keep from hitting me because there was no initial brake light. I put on the flashers and turned the car off. Parking brake was stuck so I pressed it about 5 times before it finally released. I restarted the car 3 times and it finally shifted and drove as normal. I called gm to inquiry about a recall and was told there were none. I called for a diagnostic test and schedule is in about 2 weeks. The car has not been inspected by anyone listed above?⁸
NHTSA complaint #11474103 — an unverified report by a vehicle owner.
The autoshutoff of the vehicle should be optional this vehicle goes on and off so many times and after it starts is acting up on braking and transmission deeler says no dtc all good but still doin it
NHTSA complaint #11453140 — an unverified report by a vehicle owner.
Hopkinton, MA
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The Back Up Camera System is not working properly. When Vehicle is put into reverse a blue screen appears. This can be dangerous as one could back up into someone or something. This is a 2019 vehicle and the NHTSA made them mandatory in May of 2018. This has been confirmed by a dealership. Many others have posted this online as an issue and GM has put out this service bulletin: https://static.nhtsa.gov/odi/tsbs/2019/MC-10160418-9999.pdf
NHTSA complaint #11446015 — an unverified report by a vehicle owner.
at 7,681 milesMcconnellsburg, PACrash
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
TL* THE CONTACT OWNS A 2019 GMC TERRAIN. WHILE REVERSING AT 3 MPH, THE VEHICLE CRASHED INTO A TELEPHONE POLE DUE TO THE BACK UP CAMERA BEING INOPERABLE. THE CONTACT STATED THAT THE CAMERA DID NOT DETECT THE OBJECT THAT WAS LOCATED ON THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE SUSTAINED DAMAGE TO THE LIFTGATE AND THE REAR WINDOW WAS SHATTERED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,681.
NHTSA complaint #11267945 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2019 GMC TERRAIN. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE AUTOMATIC EMERGENCY BRAKING SYSTEM INDEPENDENTLY ACTIVATED AND THE SPEED DECELERATED TO 45 MPH. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE RETURNED TO CRUISE CONTROL MODE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HALL BUICK GMC (LOCATED AT 3010 S SW LOOP 323, TYLER, TX 75701, (903) 771-2886) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 9-5110159147. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 4,473.
NHTSA complaint #11186778 — an unverified report by a vehicle owner.