FaultScore

FaultScore report

2023 GMC Terrain problems

Owners have filed 69 complaints about the 2023 GMC Terrain with NHTSA between 2023 and 2026. The largest single group is the fuel & propulsion. Across this model's run it ranks 12 of 17 worst.

C

FaultScore 45/100

Higher is worse. Measured against the other years of the GMC Terrain.

How this is worked out

The numbers

69

Complaints

4

Crashes reported

2

Fires reported

2

Injuries reported

27,000 mi

Median mileage at failure

Half of reported failures happened before this

67%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 13 vs 50 Severity 60 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 13
Against the median year of the GMC Terrain. 50 means typical for this model; 100 means roughly double.
Severity — 60
11.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
67% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2023 compares with every other GMC Terrain

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2023 GMC Terrain

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 35,600 miles

Engine & Cooling 15 21.7%

Median failure at 41,000 miles

Other & Unspecified 7 10.1%
Driver Assist & Collision Avoidance 7 10.1%

2 crashes, 1 fires

Electrical System 7 10.1%

Median failure at 24,000 miles

Transmission & Drivetrain 7 10.1%

Median failure at 13,000 miles

Acceleration & Cruise Control 2 2.9%

Median failure at 6,912 miles

Windows, Mirrors & Wipers 1 1.4%

Median failure at 6,912 miles

Body & Structure 1 1.4%
Steering 1 1.4%

1 crashes, 0 fires

Airbags 1 1.4%

1 crashes, 1 fires

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 2 13.3%
10,000 – 24,999 miles 4 26.7%
25,000 – 49,999 miles 9 60.0%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Configuration Overall Front Side Rollover
2023 GMC Terrain SUV AWD
16.4% risk
2023 GMC Terrain SUV FWD
18.5% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Oct 2023 peak 10 Aug 2026

Recalls on the 2023 GMC Terrain

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

23V339000

CHILD SEAT:VEHICLE LATCH ANCHOR

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Risk: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

22V929000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.

Risk: In the event of a crash, a front passenger air bag that deploys with a child or infant in the front passenger seat can increase their risk of injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2023279 44,722 units in Canada

Seats And Restraints

Issue: The coating may be too thick on the connection bars for the lower universal anchorage system (UAS) for securing a child or booster seat in the rear seat. As a result, you may not be able to properly attach a child seat in the rear seat using the UAS. Safety Risk: A child seat that isn't properly attached could increase the risk of injury in a crash. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to inspect the bars for the lower universal anchorage system (UAS) in the rear seat. If necessary, the dealer will remove and replace the finish coating on lower anchorage bars. General Motors recommends to install child seats using the rear seat belts, as described in the vehicle owner's manual and child-seat manufacturer's installation guide, until the recall repairs have been completed.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Warren, MI Crash 1 injured

STEERING

My son was making a left onto a freeway on ramp after traffic cleared and the steering wheel completely locked up resulting in him going over the curb and rolling completely over in a steep ditch. This occurred at a low speed (no more than 25mph), confirmed by the Life369 app. My son's description was that it felt like the wheels were against a wall and the wheel wouldn't turn even though he was using both hands in an attempt to turn. My son said there was no warning lights or any other indication that he noticed, other than the complete locking up of the steering. The resulting rollover into the ditch has totaled the vehicle so it was not inspected by any collision shop. I attempted to check the steering in the tow yard but the vehicle had no power.

NHTSA complaint #11673998 — an unverified report by a vehicle owner.

Warren, MI Crash 1 injured

LANE DEPARTURE: ASSIST

My son was making a left onto a freeway on ramp after traffic cleared and the steering wheel completely locked up resulting in him going over the curb and rolling completely over in a steep ditch. This occurred at a low speed (no more than 25mph), confirmed by the Life369 app. My son's description was that it felt like the wheels were against a wall and the wheel wouldn't turn even though he was using both hands in an attempt to turn. My son said there was no warning lights or any other indication that he noticed, other than the complete locking up of the steering. The resulting rollover into the ditch has totaled the vehicle so it was not inspected by any collision shop. I attempted to check the steering in the tow yard but the vehicle had no power.

NHTSA complaint #11673998 — an unverified report by a vehicle owner.

Erbil, NY Crash Fire

AIR BAGS

Please let me

NHTSA complaint #11571522 — an unverified report by a vehicle owner.

Erbil, NY Crash Fire

LANE DEPARTURE: BLIND SPOT DETECTION

Please let me

NHTSA complaint #11571522 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 27,000 miles Millbury, MA

POWER TRAIN

The contact owns a 2023 GMC Terrain. The contact stated that while driving at various speeds, the vehicle unexpectedly decelerated and failed to properly accelerate. The service transmission and service fuel management system messages were displayed, and the check engine warning light was flashing with several other unknown warnings illuminated. The vehicle was taken to the local dealer and while test-driving the vehicle, the vehicle stalled. The vehicle was towed back to the dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, and an engineer was sent to the dealer to inspect the vehicle. No further information was available. The contact stated that the transmission module was previously replaced, but the failure persisted. The failure mileage was 27,000.

NHTSA complaint #11754923 — an unverified report by a vehicle owner.

Millbury, MA

POWER TRAIN

adaptive cruise disengaging alert on dash- no cars or weather conditions to induce this. loss of power and bucking on highway( near accident caused) catostostrophic sudden loss of power engine/transmission failure while mechanic driving resulting in car towed back to dealer. loss of power multiple times causing near accidents. sudden jolting at stop light causing car to propel forward requiered both feet on brake pedal to stop. 4 episodes of near collision 1st altert started 04/4/2024 adaptive cruise light on dash 14,700 miles on vehicle 5 episodes continued and now car is still at dealership for emissions failure, loss of power x 4 weeks. ALL PHOTOS OF DASH LIGHTS, REPAIR INVOICES AND VIDEO OF DASH AVAILABLE BUT I AM NOT ABLE TO UPLOAD ALL.

NHTSA complaint #11755131 — an unverified report by a vehicle owner.

at 27,000 miles Millbury, MA

FUEL SYSTEM, GASOLINE

The contact owns a 2023 GMC Terrain. The contact stated that while driving at various speeds, the vehicle unexpectedly decelerated and failed to properly accelerate. The service transmission and service fuel management system messages were displayed, and the check engine warning light was flashing with several other unknown warnings illuminated. The vehicle was taken to the local dealer and while test-driving the vehicle, the vehicle stalled. The vehicle was towed back to the dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, and an engineer was sent to the dealer to inspect the vehicle. No further information was available. The contact stated that the transmission module was previously replaced, but the failure persisted. The failure mileage was 27,000.

NHTSA complaint #11754923 — an unverified report by a vehicle owner.

at 27,000 miles Millbury, MA

ENGINE

The contact owns a 2023 GMC Terrain. The contact stated that while driving at various speeds, the vehicle unexpectedly decelerated and failed to properly accelerate. The service transmission and service fuel management system messages were displayed, and the check engine warning light was flashing with several other unknown warnings illuminated. The vehicle was taken to the local dealer and while test-driving the vehicle, the vehicle stalled. The vehicle was towed back to the dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, and an engineer was sent to the dealer to inspect the vehicle. No further information was available. The contact stated that the transmission module was previously replaced, but the failure persisted. The failure mileage was 27,000.

NHTSA complaint #11754923 — an unverified report by a vehicle owner.

Millbury, MA

ENGINE

adaptive cruise disengaging alert on dash- no cars or weather conditions to induce this. loss of power and bucking on highway( near accident caused) catostostrophic sudden loss of power engine/transmission failure while mechanic driving resulting in car towed back to dealer. loss of power multiple times causing near accidents. sudden jolting at stop light causing car to propel forward requiered both feet on brake pedal to stop. 4 episodes of near collision 1st altert started 04/4/2024 adaptive cruise light on dash 14,700 miles on vehicle 5 episodes continued and now car is still at dealership for emissions failure, loss of power x 4 weeks. ALL PHOTOS OF DASH LIGHTS, REPAIR INVOICES AND VIDEO OF DASH AVAILABLE BUT I AM NOT ABLE TO UPLOAD ALL.

NHTSA complaint #11755131 — an unverified report by a vehicle owner.

Millbury, MA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

adaptive cruise disengaging alert on dash- no cars or weather conditions to induce this. loss of power and bucking on highway( near accident caused) catostostrophic sudden loss of power engine/transmission failure while mechanic driving resulting in car towed back to dealer. loss of power multiple times causing near accidents. sudden jolting at stop light causing car to propel forward requiered both feet on brake pedal to stop. 4 episodes of near collision 1st altert started 04/4/2024 adaptive cruise light on dash 14,700 miles on vehicle 5 episodes continued and now car is still at dealership for emissions failure, loss of power x 4 weeks. ALL PHOTOS OF DASH LIGHTS, REPAIR INVOICES AND VIDEO OF DASH AVAILABLE BUT I AM NOT ABLE TO UPLOAD ALL.

NHTSA complaint #11755131 — an unverified report by a vehicle owner.

Thousand Palms, CA

UNKNOWN OR OTHER

I have had 2 different instances where my vehicle stops in the middle of a busy intersection or traffic and have no warning what so ever. Vehicle just shuts off and I am not able to turn back on to move out of the way. First time I got it repaired it was related to the fuel pump and now I am waiting to hear back from my mechanic to see what the issue is but so far it is an indication of the fuel pump as well. Both times I required help from law enforcement because vehicle shut off in the middle of the road and safety to myself and other drivers was an issue until tow truck arrived to move my vehicle.

NHTSA complaint #11741516 — an unverified report by a vehicle owner.

Thousand Palms, CA

ENGINE

I have had 2 different instances where my vehicle stops in the middle of a busy intersection or traffic and have no warning what so ever. Vehicle just shuts off and I am not able to turn back on to move out of the way. First time I got it repaired it was related to the fuel pump and now I am waiting to hear back from my mechanic to see what the issue is but so far it is an indication of the fuel pump as well. Both times I required help from law enforcement because vehicle shut off in the middle of the road and safety to myself and other drivers was an issue until tow truck arrived to move my vehicle.

NHTSA complaint #11741516 — an unverified report by a vehicle owner.

Thousand Palms, CA

FUEL/PROPULSION SYSTEM

I have had 2 different instances where my vehicle stops in the middle of a busy intersection or traffic and have no warning what so ever. Vehicle just shuts off and I am not able to turn back on to move out of the way. First time I got it repaired it was related to the fuel pump and now I am waiting to hear back from my mechanic to see what the issue is but so far it is an indication of the fuel pump as well. Both times I required help from law enforcement because vehicle shut off in the middle of the road and safety to myself and other drivers was an issue until tow truck arrived to move my vehicle.

NHTSA complaint #11741516 — an unverified report by a vehicle owner.

at 45,000 miles Vandalia, IL

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

The contact owns a 2023 GMC Terrain. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine stalled. The contact attempted to drive the vehicle to the shoulder of the road, the engine seized. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact The vehicle was towed to an independent mechanic where it was diagnosed with a failed fuel pump. The contact was informed that the fuel pump needed to be replaced. The failure reoccurred. The vehicle was towed back to the independent mechanic where it was diagnosed with a failed fuel injector. The contact was informed that the fuel injector needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed Number 3 fuel injector. The contact was informed that the fuel injector needed to be replaced. The parts were ordered, and the vehicle was being repaired. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

NHTSA complaint #11740826 — an unverified report by a vehicle owner.

at 45,000 miles Vandalia, IL

ENGINE

The contact owns a 2023 GMC Terrain. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine stalled. The contact attempted to drive the vehicle to the shoulder of the road, the engine seized. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact The vehicle was towed to an independent mechanic where it was diagnosed with a failed fuel pump. The contact was informed that the fuel pump needed to be replaced. The failure reoccurred. The vehicle was towed back to the independent mechanic where it was diagnosed with a failed fuel injector. The contact was informed that the fuel injector needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed Number 3 fuel injector. The contact was informed that the fuel injector needed to be replaced. The parts were ordered, and the vehicle was being repaired. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

NHTSA complaint #11740826 — an unverified report by a vehicle owner.

Troy, TX

VEHICLE SPEED CONTROL

I was driving the vehicle on the highway the cruise control was on. All of a sudden I got a warning on vehicle info panel that stated vehicle power is reduced. The vehicle decelerated on its own and I could not accelerate past 55. The check engine light came on. I pulled off the road and turned the vehicle off. After about 10 minutes, I started the car back up and proceeded down the highway at normal speed. The check engine light remained on. I stopped at a Chevrolet dealer service center in Ft Stockton, TX, to have the vehicle looked at. They could find no error codes and could not duplicate the problem. I was sent on my way. This has happened multiple times while driving on roads in my area. Mostly while on the highway.

NHTSA complaint #11740102 — an unverified report by a vehicle owner.

Troy, TX

FUEL/PROPULSION SYSTEM

I was driving the vehicle on the highway the cruise control was on. All of a sudden I got a warning on vehicle info panel that stated vehicle power is reduced. The vehicle decelerated on its own and I could not accelerate past 55. The check engine light came on. I pulled off the road and turned the vehicle off. After about 10 minutes, I started the car back up and proceeded down the highway at normal speed. The check engine light remained on. I stopped at a Chevrolet dealer service center in Ft Stockton, TX, to have the vehicle looked at. They could find no error codes and could not duplicate the problem. I was sent on my way. This has happened multiple times while driving on roads in my area. Mostly while on the highway.

NHTSA complaint #11740102 — an unverified report by a vehicle owner.

Rosharon, TX

UNKNOWN OR OTHER

Vehicle stalled while driving and would not restart. Strong gasoline smell present and on ground. Third occurrence. Vehicle stalled while driving at on busy road (safety issue both times). Strong raw gas smell. Would not crank afterward. Dash powered normally with check engine light. Happened previously around 27k miles in September 2025. Occurred again May 9, 2026. Occurred again today l, May 18, 2026. Vehicles is being towed to dealership again for the 3rd time

NHTSA complaint #11738493 — an unverified report by a vehicle owner.

Rosharon, TX

FUEL/PROPULSION SYSTEM

Vehicle stalled while driving and would not restart. Strong gasoline smell present and on ground. Third occurrence. Vehicle stalled while driving at on busy road (safety issue both times). Strong raw gas smell. Would not crank afterward. Dash powered normally with check engine light. Happened previously around 27k miles in September 2025. Occurred again May 9, 2026. Occurred again today l, May 18, 2026. Vehicles is being towed to dealership again for the 3rd time

NHTSA complaint #11738493 — an unverified report by a vehicle owner.

Richmond, TX

FUEL/PROPULSION SYSTEM

I was driving down the hwy and all of a sudden the car went into reduced power mode and the dealership is saying it’s a high pressure fuel pump which is not covered under the standard warranty My vehicle only has 46000 miles Fennigan GMC Rosenberg tx

NHTSA complaint #11737870 — an unverified report by a vehicle owner.

Rosharon, TX

UNKNOWN OR OTHER

Car reduced speed and the smell of gas filled the car. Car shut off. Check engine light came on with reduced speed. This is the second time this has happened. Gas leaked onto ground from car. Car stalls immediately while driving and does not allow you to press the gas to keep moving. Almost hit from behind on Main Street.

NHTSA complaint #11736700 — an unverified report by a vehicle owner.

Rosharon, TX

FUEL/PROPULSION SYSTEM

Car reduced speed and smells of gas. Will not crank and will stall immediately and just stops immediately. Car has only 30,000 miles and it has stalled out for the second time with the same issue. The first time the car stalled on the freeway and I was almost hit from the back. This second time reduced speed and quickly shut off on a Main Street and was almost hit again. Car does not allow you to press the gas and coast during the incident.

NHTSA complaint #11736699 — an unverified report by a vehicle owner.

Rosharon, TX

FUEL/PROPULSION SYSTEM

Car reduced speed and the smell of gas filled the car. Car shut off. Check engine light came on with reduced speed. This is the second time this has happened. Gas leaked onto ground from car. Car stalls immediately while driving and does not allow you to press the gas to keep moving. Almost hit from behind on Main Street.

NHTSA complaint #11736700 — an unverified report by a vehicle owner.

Houston, TX

FUEL SYSTEM, GASOLINE

The contact owns a 2023 GMC Terrain. The contact stated that while driving on several occasions at various speeds, the check engine warning light illuminated, the message "Engine Power Reduced" was displayed, and the vehicle lost power. The vehicle stalled on three separate occasions. The vehicle was able to restart each time after approximately 15 minutes of waiting, but the vehicle failed to accelerate above 40 MPH. The vehicle was taken to a dealer and DTC: P228C, P0089, and P006C were retrieved, and the contact was informed that the fuel pump and fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA complaint #11731486 — an unverified report by a vehicle owner.

Houston, TX

ENGINE

The contact owns a 2023 GMC Terrain. The contact stated that while driving on several occasions at various speeds, the check engine warning light illuminated, the message "Engine Power Reduced" was displayed, and the vehicle lost power. The vehicle stalled on three separate occasions. The vehicle was able to restart each time after approximately 15 minutes of waiting, but the vehicle failed to accelerate above 40 MPH. The vehicle was taken to a dealer and DTC: P228C, P0089, and P006C were retrieved, and the contact was informed that the fuel pump and fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA complaint #11731486 — an unverified report by a vehicle owner.

at 13,000 miles Kent, NY

POWER TRAIN

The contact owns a 2023 GMC Terrain. The contact was informed by his wife that while attempting to accelerate from being stationary, the vehicle was shaking abnormally and hesitated before accelerating. There were no warning lights illuminated. The vehicle was taken to the dealer to be diagnosed but the cause of failure was not yet determined. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer opened a case for the failure. The failure mileage was approximately 13,000.

NHTSA complaint #11730114 — an unverified report by a vehicle owner.

Antioch, TN

UNKNOWN OR OTHER

Took dealer 3/26 for Sam issue Engine Power reduced after already cause me hit curb. Got it out 4/1/26 Now 4/5/26 it happened again same codes after they claimed they fixed it. Also keep having Emergency services come on a caused my dashboard out. My issues is car keeps stalling losing power. Same codes as week ago after dealer fix. Also 4 time took for noises in my car from passenger side. They keep telling me they can’t replicate it, but you can clearly see where the door is not lined up. This has been going on for over 30,000 miles for that. Like some of these issues have been going on since the 36,000 but now I’m having issues where I’m losing power like this is insane all before 60,000 miles which I’m about to hit. It’s gonna end up getting me killed on the interstate. My vin also says it’s fwd it’s awd AT4 . Called dealer said only to update software clearly not the issue. My doors are off and they have refused to fix those for over 30,000 miles now. It won’t let me attach any pics for some reason I’ve tried since yesterday

NHTSA complaint #11729391 — an unverified report by a vehicle owner.

Antioch, TN

STRUCTURE:BODY

Took dealer 3/26 for Sam issue Engine Power reduced after already cause me hit curb. Got it out 4/1/26 Now 4/5/26 it happened again same codes after they claimed they fixed it. Also keep having Emergency services come on a caused my dashboard out. My issues is car keeps stalling losing power. Same codes as week ago after dealer fix. Also 4 time took for noises in my car from passenger side. They keep telling me they can’t replicate it, but you can clearly see where the door is not lined up. This has been going on for over 30,000 miles for that. Like some of these issues have been going on since the 36,000 but now I’m having issues where I’m losing power like this is insane all before 60,000 miles which I’m about to hit. It’s gonna end up getting me killed on the interstate. My vin also says it’s fwd it’s awd AT4 . Called dealer said only to update software clearly not the issue. My doors are off and they have refused to fix those for over 30,000 miles now. It won’t let me attach any pics for some reason I’ve tried since yesterday

NHTSA complaint #11729391 — an unverified report by a vehicle owner.

Antioch, TN

ENGINE

Took dealer 3/26 for Sam issue Engine Power reduced after already cause me hit curb. Got it out 4/1/26 Now 4/5/26 it happened again same codes after they claimed they fixed it. Also keep having Emergency services come on a caused my dashboard out. My issues is car keeps stalling losing power. Same codes as week ago after dealer fix. Also 4 time took for noises in my car from passenger side. They keep telling me they can’t replicate it, but you can clearly see where the door is not lined up. This has been going on for over 30,000 miles for that. Like some of these issues have been going on since the 36,000 but now I’m having issues where I’m losing power like this is insane all before 60,000 miles which I’m about to hit. It’s gonna end up getting me killed on the interstate. My vin also says it’s fwd it’s awd AT4 . Called dealer said only to update software clearly not the issue. My doors are off and they have refused to fix those for over 30,000 miles now. It won’t let me attach any pics for some reason I’ve tried since yesterday

NHTSA complaint #11729391 — an unverified report by a vehicle owner.