272 of the
4,355 complaints filed about the GMC Terrain
are about the fuel system —
6% of everything owners reported.
The worst model year for it is 2011.
SUV shut down when I was driving with no warning. OBD reader Code P129F Fuel pump power control Module is bad GM has recall #N252516900 lists my year and make of my SUV but my VIN# is not included and GMC said that it will not covered because the vin is not on the list.
NHTSA complaint #11757080 — an unverified report by a vehicle owner.
My 2022 GMC Terrain left me on the side of the road today with a fuel pump module failure. After having it towed to the dealership I began looking to see if this is a known problem. I see that there was a recall for the 2022 GMC Terrain, but my VIN is not listed on that recall. MY FUEL PUMP MODULE FAILED! I think that my VIN was left off of recall list. GMC should pay to repair this!
NHTSA complaint #11755672 — an unverified report by a vehicle owner.
While driving home from work my 2020 GMC Terrain stalled and turned off. I was on a very busy 2 lane road, crossing a intersection in a tourist area in [XXX]. This could have be come fatal very easily. I was able to get the car started and Home but had to take it very slow. Next day we weren't able to get the car started nor turned on. Battery is new and still works, we also had a mechanic come to the house and run his computer telling us it was the Fuel Pump Control Module. There were no warning signs leading up to this moment. I see there has been recalls for the same issue for 2021 and 2022 models but my GMC dealership I bought my car at is telling this isn't an issue in any Terrain that they are aware of. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755525 — an unverified report by a vehicle owner.
Because of the intentional failure of GMC and there promise of “We are Professional Grade”, I almost got plowed down by a semi when the car began to quit on the highway going 60. After pulling into the next driveway, which happened to be a Parker’s Kitchen, and ending up on the curb spot, thanking God I wasn’t dead, I sat there for a moment wondering what just happened. As I went to restart the car, it wasn’t having any of it. 40,000 miles, not professional grade GMC, circus grade. Towed it to my home, figuring it has to be something minor and a diy fix. Bought the hyper-tough code reader delivered by Walmart and it delivered professional grade results: U18A2, P1787 and P187E. I am beyond pissed. I could have died due to your intentional negligence in manufacturing. I have a car that will not start, with payments. I have searched the internet and found your “save ourselves plan” and let’s do a voluntary recall starting with 2021 on the same failed parts I am dealing with at the moment. Thanks GMC, who is the ringleader of your circus?
NHTSA complaint #11755143 — an unverified report by a vehicle owner.
The contact owns a 2023 GMC Terrain. The contact stated that while driving at various speeds, the vehicle unexpectedly decelerated and failed to properly accelerate. The service transmission and service fuel management system messages were displayed, and the check engine warning light was flashing with several other unknown warnings illuminated. The vehicle was taken to the local dealer and while test-driving the vehicle, the vehicle stalled. The vehicle was towed back to the dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, and an engineer was sent to the dealer to inspect the vehicle. No further information was available. The contact stated that the transmission module was previously replaced, but the failure persisted. The failure mileage was 27,000.
NHTSA complaint #11754923 — an unverified report by a vehicle owner.
The contact owns a 2022 GMC Terrain. The contact stated that while driving 40 MPH, the vehicle lost automotive power. No warning light was illuminated. The vehicle was pulled over to the side of the road. The “Low Fuel” message was displayed on the instrument panel. The contact stated that the vehicle failed to restart. The vehicle was towed to a local dealer where it was diagnosed and determined that the fuel pump was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000.
NHTSA complaint #11754945 — an unverified report by a vehicle owner.
Vehicle was filled with a full tank of gas, went to crank the car up to go home from work it acted like it wanted to crank but seemed to be getting no gas. Diagnostic was performed and the fuel pump control module failed. I thank God It did not start because if it did and I just so happen to pull out into traffic and the car just die in the middle of the road I don't think it would of been pretty. Frankly I think it would of be a very dangerous situation. My vehicle was not part of the recall but somehow my vehicle was still affected hopefully GM would look into the 2020 Terrains with the 2.0 engine. Maybe I will be reimbursed.
NHTSA complaint #11749649 — an unverified report by a vehicle owner.
The contact owns a 2022 GMC Terrain. The contact stated that while his wife was driving 35 MPH, the contact received an email and text from OnStar with DTC: P129F, and the message to not drive the vehicle was displayed. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel pump power control module had failed. The vehicle was repaired, but the failure reoccurred. The contact stated that the failure was related to N252516900, a General Motors (GM) emission recall related to the Fuel Pump Power Control Module (FPCM and GM safety recall N222372310 – Inadequate Fuel Pump Flow. The local dealer was contacted, who stated that the fuel pump had failed to meet higher outputs. The manufacturer was contacted and confirmed that there was no coverage on the vehicle. The failure mileage was approximately 66,000.
NHTSA complaint #11746008 — an unverified report by a vehicle owner.
The contact owns a 2022 GMC Terrain. The contact stated that while his wife was driving 35 MPH, the contact received an email and text from OnStar with DTC: P129F, and the message to not drive the vehicle was displayed. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel pump power control module had failed. The vehicle was repaired, but the failure reoccurred. The contact stated that the failure was related to N252516900, a General Motors (GM) emission recall related to the Fuel Pump Power Control Module (FPCM and GM safety recall N222372310 – Inadequate Fuel Pump Flow. The local dealer was contacted, who stated that the fuel pump had failed to meet higher outputs. The manufacturer was contacted and confirmed that there was no coverage on the vehicle. The failure mileage was approximately 66,000.
NHTSA complaint #11746008 — an unverified report by a vehicle owner.
Driving to work and the vehicle suddenly turned off in the middle of the road just as I had turned the corner onto another street leaving me in a dangerous spot. There was no warning lights or anything it just shut off and would not start back up. Sister had to wait with vehicle while brother in law drove me to work. Had to have the vehicle towed to Tinney Chevrolet GMC service department and after they completed their service found out the FUEL PUMP MODULE failed. I was told GMC has open recall for 2022 GMC Terrain on this exact issue but for some reason my VIN number doesn't come from the HUB they issued the recall from? I find it suspicious my vehicle had the exact same part fail and left me in a dangerous situation with traffic coming around the corner as well as the inconvenience of family having to come take me to work and sit with my vehicle waiting for the tow truck. I had a bill from the service dept. for this repair of $671.15 and the towing company was $125.00 I would hope GMC would look into the fuel pump module issue for all 2022 GMC Terrain vehicles.
NHTSA complaint #11745002 — an unverified report by a vehicle owner.
The contact owns a 2020 GMC Terrain. The contact stated that shortly after refueling the vehicle, the vehicle suddenly stalled while accelerating from a stop light. The contact stated that after the vehicle stalled, the transmission failed to shift out of park, and the vehicle failed to restart. The vehicle was later towed to the local dealer to be diagnosed. The vehicle was diagnosed with fuel pump failure. The fuel pump was replaced, and the vehicle was repaired. The manufacturer was not yet contacted. The failure mileage was 46,917.
NHTSA complaint #11744805 — an unverified report by a vehicle owner.
Since purchase, this vehicle has consistently had an issue with the fuel system. When I call GMC they state only use no ethanol fuel. I wouldn’t have bought this car if that was the case. The dealership never said that when I was buying it. We replaced the entire engine for $11,000 because of a torn radiator hose, overheating and cracked a gasket. Now, the car is refusing to drive, giving engine power reduced
NHTSA complaint #11744779 — an unverified report by a vehicle owner.
A diagnostic test was ran on my vehicle and the only code that came back was issues with my fuel pump system. A recall for the issue is in place. However, my VIN number is not included. I took the vehicle to the closes GMC dealer and they replaced the fuel pump module. Within 2 weeks, the engine light came back on. I contacted the dealer and was instructed to keep driving the vehicle, the vehicle maybe resetting itself. I did and the engine light went off. Within 2 more weeks, the engine light came back on. I took it to the dealer and now they are telling me I need a new fuel pump. This leads me to believe the problem was not fixed and anything related to the fuel pump should have been examined and/or fixed.
NHTSA complaint #11742996 — an unverified report by a vehicle owner.
My car has started stalling and dying when i slow down, take off or when idling. No power when accelerated, and the smell of exhaust comes into my car. I was making a turn from a red light and my car spit, sputtered, and died right in the middle of the busy intersection. I was almost hit from the rear and another car had to go into on coming traffic to avoid T boning me. I took it to 2 different places to get a diagnosis reading and both places said it was a catalyst problem, and I was told that there was a recall about that because of engine oil clogging it up. My car has been using more oil than usual here lately and im guessing thats why. Now, im afraid to drive anywhere because I don't feel like it safe and the fact that my car doesn't run good enough to drive. I was told by more than 1 person that knows mechanics, that its a issue with the catalyst and that it had a recall on it but I never received one. This is a very concerning safety issue, and one that needs immediate attention before someone gets badly hurt (or worse) because of a bad car part . My car is literally just a lawn ornament now until I can get this issue resolved. I need my car to make a living and support my family. PLEASE, get the recall letters out and get this fixed before someone loses a life.
NHTSA complaint #11741552 — an unverified report by a vehicle owner.
I have had 2 different instances where my vehicle stops in the middle of a busy intersection or traffic and have no warning what so ever. Vehicle just shuts off and I am not able to turn back on to move out of the way. First time I got it repaired it was related to the fuel pump and now I am waiting to hear back from my mechanic to see what the issue is but so far it is an indication of the fuel pump as well. Both times I required help from law enforcement because vehicle shut off in the middle of the road and safety to myself and other drivers was an issue until tow truck arrived to move my vehicle.
NHTSA complaint #11741516 — an unverified report by a vehicle owner.
The contact owns a 2023 GMC Terrain. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine stalled. The contact attempted to drive the vehicle to the shoulder of the road, the engine seized. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact The vehicle was towed to an independent mechanic where it was diagnosed with a failed fuel pump. The contact was informed that the fuel pump needed to be replaced. The failure reoccurred. The vehicle was towed back to the independent mechanic where it was diagnosed with a failed fuel injector. The contact was informed that the fuel injector needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed Number 3 fuel injector. The contact was informed that the fuel injector needed to be replaced. The parts were ordered, and the vehicle was being repaired. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
NHTSA complaint #11740826 — an unverified report by a vehicle owner.
I was driving the vehicle on the highway the cruise control was on. All of a sudden I got a warning on vehicle info panel that stated vehicle power is reduced. The vehicle decelerated on its own and I could not accelerate past 55. The check engine light came on. I pulled off the road and turned the vehicle off. After about 10 minutes, I started the car back up and proceeded down the highway at normal speed. The check engine light remained on. I stopped at a Chevrolet dealer service center in Ft Stockton, TX, to have the vehicle looked at. They could find no error codes and could not duplicate the problem. I was sent on my way. This has happened multiple times while driving on roads in my area. Mostly while on the highway.
NHTSA complaint #11740102 — an unverified report by a vehicle owner.