278 of the
4,388 complaints filed about the GMC Terrain
are about the fuel system —
100% of everything owners reported.
The worst model year for it is 2011.
My 2022 GMC Terrain lost power and stalled while I was driving, creating a safety risk because I could no longer maintain speed in traffic. The incident involved a police response and a safety-related tow costing $250. On XXX, OnStar recorded diagnostic trouble code P129F. Tire Choice subsequently replaced the fuel pump control component, identified in my records as GM part number 13554821, at a repair cost of $493.25. I have supporting diagnostic, repair, towing, and police documentation, along with evidence of the removed part. GM’s later vehicle history printout showed zero open field actions for my VIN [XXX]. I am concerned that this failure may be related to the fuel pump power control module condition described in GM campaign N252516900, although I have not confirmed that connection. I request that NHTSA investigate the loss of propulsion and whether the campaign’s coverage should include my vehicle. Tire Choice subsequently replaced the fuel pump control component, identified in my records as GM part number 13554821, at a repair cost of $493.25. I have supporting diagnostic, repair, towing, and police documentation, along with evidence of the removed part. GM’s later vehicle history printout showed zero open field actions for my VIN. I am concerned that this failure may be related to the fuel pump power control module condition described in GM campaign N252516900, although I have not confirmed that connection. I request that NHTSA investigate the loss of propulsion and whether the campaign’s coverage should include my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11763875 — an unverified report by a vehicle owner.
Fuel pump control module and or the in tank fuel pump failed and or isn’t making proper connection for car to run correctly. Safety was put at risk as car came to abrupt halt while driving. Driver was outside of vehicle at busy intersection for vehicle diagnostics and battery jump. Battery was removed and new battery installed yet problem persists. Not confirmed by dealer but code is as follows (p129F). Maintenance performed by owner;Code reader used for diagnostics, new battery installed. Problem persists. Car started, drove and stumbled to then die. Check engine now displays.
NHTSA complaint #11761691 — an unverified report by a vehicle owner.
The car stalled while traveling down a road. We tried to restart and it would run for a few seconds and stall. We could not restart. There were no warning lights before the stall and after the engine would not run to get any other indicators that something was wrong. Had it towed to dealership, their diagnostic's showed it was a fuel pump driver module. Upon researching the issue, there is a recall for this problem but my VIN was not included in the recall.
NHTSA complaint #11760068 — an unverified report by a vehicle owner.
My car stalled and did not want to start. It had to be towed to the nearest GMC dealership. my GMC dealer diagnosed a P129F fuel-pump control-module failure and replaced fuel-pump power control module part number 13554821. I was told that even though there was a recall for 2022 GMC Terrains for this part my VIN number was not included.
NHTSA complaint #11759425 — an unverified report by a vehicle owner.
COMPONENT OR SYSTEM FAILED - GMC Dealership replacing fuel pump. SAFETY OR SAFETY OF OTHERS AT RISK - stalled in remote area with no internet/cell service. In order to get to safety we travelled 13 miles of narrow 2 lane roads with no shoulder or escape areas. Road included 3 miles of a steep downhill grade. HAS THE PROBLEM BEEN REPRODUCED OR CONFIRMED BY A DEALER - Yes, Walser GMC [XXX] WERE THERE ANY WARNING LAMPS, MESSAGES OR OTHER SYMPTOMS OF THE PROBLEM PRIOR TO THE FAILURE - No, drove 400 miles w/2 stops, rest stop and lunch/gas. Got to our destination, shut off the car. Needed to move the vehicle to designated parking spot and at first the vehicle would not start, got it started but lurched forward, engine chugged, no acceleration and then stalled. Waited 10 minutes vehicle started with same symptoms but became drivable so we headed to safety 13 mile to nearest town, [XXX]. The area has recently been battling forest fires and in our area, although "safe", there was still HIGH fire danger. We did not feel safe w/o a vehicle for (possible) rapid escape. The city has limited services, no rental car company, no Uber/Lift, closest car dealership 90 miles away. Vacation cancelled. Hired North [XXX] Towing to transport vehicle and people 300 miles to Walser [XXX], [XXX]. Family member drove us to our home in [XXX]. To date vehicle mileage - 30,000 miles! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11759075 — an unverified report by a vehicle owner.
Read • 9:59 PM I am formally requesting a VIN eligibility review under GM Customer Assistance Case #XXX. Vehicle: 2022 GMC Terrain VIN: [XXX] DTC: P129F Recall: N252516900 – Fuel Pump Power Control Module I was advised that my VIN is “not included” in the recall. I am requesting that GM reconsider and formally document the basis for that determination. GM’s XXX revision of N252516900-01 states that the phased launch was complete and that all VINs had been placed in an Open status in GM’s Investigate Vehicle History (IVH) system. The bulletin specifically identifies the 2022 GMC Terrain as an affected model. Additionally, GM previously issued engineering information specifically concerning 2022 GMC Terrain vehicles experiencing DTC P129F, including situations involving failure to start and/or stalling. Because my vehicle experienced P129F, I am requesting: A formal VIN eligibility review for N252516900. Confirmation of what GM’s IVH system shows for VIN [XXX]. A written explanation of why my VIN is excluded if GM determines it is not eligible. Documentation of my P129F failure under Case #XXX. Review of whether my vehicle’s failure is consistent with the condition addressed by N252516900. Review of reimbursement eligibility for any qualifying repairs or expenses associated with this failure. Please do not close Case #XXX until this VIN-specific review has been completed and the basis for GM’s determination has been provided. I am requesting that this matter be escalated to the appropriate GM technical/recall authority if Customer Assistance cannot resolve the VIN eligibility issue. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11759287 — an unverified report by a vehicle owner.
SUV shut down when I was driving with no warning. OBD reader Code P129F Fuel pump power control Module is bad GM has recall #N252516900 lists my year and make of my SUV but my VIN# is not included and GMC said that it will not covered because the vin is not on the list.
NHTSA complaint #11757080 — an unverified report by a vehicle owner.
My 2022 GMC Terrain left me on the side of the road today with a fuel pump module failure. After having it towed to the dealership I began looking to see if this is a known problem. I see that there was a recall for the 2022 GMC Terrain, but my VIN is not listed on that recall. MY FUEL PUMP MODULE FAILED! I think that my VIN was left off of recall list. GMC should pay to repair this!
NHTSA complaint #11755672 — an unverified report by a vehicle owner.
While driving home from work my 2020 GMC Terrain stalled and turned off. I was on a very busy 2 lane road, crossing a intersection in a tourist area in [XXX]. This could have be come fatal very easily. I was able to get the car started and Home but had to take it very slow. Next day we weren't able to get the car started nor turned on. Battery is new and still works, we also had a mechanic come to the house and run his computer telling us it was the Fuel Pump Control Module. There were no warning signs leading up to this moment. I see there has been recalls for the same issue for 2021 and 2022 models but my GMC dealership I bought my car at is telling this isn't an issue in any Terrain that they are aware of. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755525 — an unverified report by a vehicle owner.
Because of the intentional failure of GMC and there promise of “We are Professional Grade”, I almost got plowed down by a semi when the car began to quit on the highway going 60. After pulling into the next driveway, which happened to be a Parker’s Kitchen, and ending up on the curb spot, thanking God I wasn’t dead, I sat there for a moment wondering what just happened. As I went to restart the car, it wasn’t having any of it. 40,000 miles, not professional grade GMC, circus grade. Towed it to my home, figuring it has to be something minor and a diy fix. Bought the hyper-tough code reader delivered by Walmart and it delivered professional grade results: U18A2, P1787 and P187E. I am beyond pissed. I could have died due to your intentional negligence in manufacturing. I have a car that will not start, with payments. I have searched the internet and found your “save ourselves plan” and let’s do a voluntary recall starting with 2021 on the same failed parts I am dealing with at the moment. Thanks GMC, who is the ringleader of your circus?
NHTSA complaint #11755143 — an unverified report by a vehicle owner.
The contact owns a 2023 GMC Terrain. The contact stated that while driving at various speeds, the vehicle unexpectedly decelerated and failed to properly accelerate. The service transmission and service fuel management system messages were displayed, and the check engine warning light was flashing with several other unknown warnings illuminated. The vehicle was taken to the local dealer and while test-driving the vehicle, the vehicle stalled. The vehicle was towed back to the dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, and an engineer was sent to the dealer to inspect the vehicle. No further information was available. The contact stated that the transmission module was previously replaced, but the failure persisted. The failure mileage was 27,000.
NHTSA complaint #11754923 — an unverified report by a vehicle owner.
The contact owns a 2022 GMC Terrain. The contact stated that while driving 40 MPH, the vehicle lost automotive power. No warning light was illuminated. The vehicle was pulled over to the side of the road. The “Low Fuel” message was displayed on the instrument panel. The contact stated that the vehicle failed to restart. The vehicle was towed to a local dealer where it was diagnosed and determined that the fuel pump was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000.
NHTSA complaint #11754945 — an unverified report by a vehicle owner.
Vehicle was filled with a full tank of gas, went to crank the car up to go home from work it acted like it wanted to crank but seemed to be getting no gas. Diagnostic was performed and the fuel pump control module failed. I thank God It did not start because if it did and I just so happen to pull out into traffic and the car just die in the middle of the road I don't think it would of been pretty. Frankly I think it would of be a very dangerous situation. My vehicle was not part of the recall but somehow my vehicle was still affected hopefully GM would look into the 2020 Terrains with the 2.0 engine. Maybe I will be reimbursed.
NHTSA complaint #11749649 — an unverified report by a vehicle owner.
The contact owns a 2022 GMC Terrain. The contact stated that while his wife was driving 35 MPH, the contact received an email and text from OnStar with DTC: P129F, and the message to not drive the vehicle was displayed. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel pump power control module had failed. The vehicle was repaired, but the failure reoccurred. The contact stated that the failure was related to N252516900, a General Motors (GM) emission recall related to the Fuel Pump Power Control Module (FPCM and GM safety recall N222372310 – Inadequate Fuel Pump Flow. The local dealer was contacted, who stated that the fuel pump had failed to meet higher outputs. The manufacturer was contacted and confirmed that there was no coverage on the vehicle. The failure mileage was approximately 66,000.
NHTSA complaint #11746008 — an unverified report by a vehicle owner.
The contact owns a 2022 GMC Terrain. The contact stated that while his wife was driving 35 MPH, the contact received an email and text from OnStar with DTC: P129F, and the message to not drive the vehicle was displayed. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel pump power control module had failed. The vehicle was repaired, but the failure reoccurred. The contact stated that the failure was related to N252516900, a General Motors (GM) emission recall related to the Fuel Pump Power Control Module (FPCM and GM safety recall N222372310 – Inadequate Fuel Pump Flow. The local dealer was contacted, who stated that the fuel pump had failed to meet higher outputs. The manufacturer was contacted and confirmed that there was no coverage on the vehicle. The failure mileage was approximately 66,000.
NHTSA complaint #11746008 — an unverified report by a vehicle owner.
Driving to work and the vehicle suddenly turned off in the middle of the road just as I had turned the corner onto another street leaving me in a dangerous spot. There was no warning lights or anything it just shut off and would not start back up. Sister had to wait with vehicle while brother in law drove me to work. Had to have the vehicle towed to Tinney Chevrolet GMC service department and after they completed their service found out the FUEL PUMP MODULE failed. I was told GMC has open recall for 2022 GMC Terrain on this exact issue but for some reason my VIN number doesn't come from the HUB they issued the recall from? I find it suspicious my vehicle had the exact same part fail and left me in a dangerous situation with traffic coming around the corner as well as the inconvenience of family having to come take me to work and sit with my vehicle waiting for the tow truck. I had a bill from the service dept. for this repair of $671.15 and the towing company was $125.00 I would hope GMC would look into the fuel pump module issue for all 2022 GMC Terrain vehicles.
NHTSA complaint #11745002 — an unverified report by a vehicle owner.
The contact owns a 2020 GMC Terrain. The contact stated that shortly after refueling the vehicle, the vehicle suddenly stalled while accelerating from a stop light. The contact stated that after the vehicle stalled, the transmission failed to shift out of park, and the vehicle failed to restart. The vehicle was later towed to the local dealer to be diagnosed. The vehicle was diagnosed with fuel pump failure. The fuel pump was replaced, and the vehicle was repaired. The manufacturer was not yet contacted. The failure mileage was 46,917.
NHTSA complaint #11744805 — an unverified report by a vehicle owner.
Since purchase, this vehicle has consistently had an issue with the fuel system. When I call GMC they state only use no ethanol fuel. I wouldn’t have bought this car if that was the case. The dealership never said that when I was buying it. We replaced the entire engine for $11,000 because of a torn radiator hose, overheating and cracked a gasket. Now, the car is refusing to drive, giving engine power reduced
NHTSA complaint #11744779 — an unverified report by a vehicle owner.