EXTERIOR LIGHTING
No warning before headlights gave up
NHTSA complaint #11741914 — an unverified report by a vehicle owner.
101 of the 4,355 complaints filed about the GMC Terrain are about the lighting — 2% of everything owners reported. The worst model year for it is 2015.
101
Complaints
2%
Share of all complaints
2
Crashes
2
Fires
EXTERIOR LIGHTING
No warning before headlights gave up
NHTSA complaint #11741914 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
I looked up my recall on my vehicle about my headlights being recall. Never received any information there was a recall.
NHTSA complaint #11663027 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
Headlights flicker when auto stop releases and clicks back on to move the vehicle. This happens when it wants too but usually at the same time service parking brake will pop up, followed by steering is reduced, drive with care.. Lets see what else. Carplay no longer works. No sound. sd card error pops up. Car will not play music through a cord but will via bluetooth, but charges a phone. OnStar light flickering between green and red until I turned off power to the liftgate. (manually clicking over knob to disable) Headlights flickering can cause accidents. Sure hope there's no epileptics out. Yes, orielly. I have documentation, photos, videos, take your pick I'm here to help. Not evaluated at dealer or mechanic, who can afford labor rates? This has been happening for months and I will continue to report till something is done or lives are cared about.
NHTSA complaint #11640766 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
Back right tail light filling with water when it rains. Affecting electrical wires and water dripping into back cargo. No cracks or damage found on tail light.
NHTSA complaint #11610903 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
The contact owns a 2014 GMC Terrain. The contact stated that while driving at various speeds at night, the headlight illumination was inadequate. The contact used the high-beam headlights while driving at night. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was repaired under NHTSA Campaign Number: 22V137000 (Exterior Lighting). The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 25,000.
NHTSA complaint #11600806 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
The contact owns a 2013 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. Several local dealers were contacted; however, the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11600248 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
The contact owns a 2013 GMC Terrain. The contact stated that the engine was making an abnormal knocking sound. While driving, at various speeds, the vehicle was jerking. The lights were dim. The contact had to add additional oil every 7 days. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 55,000.
NHTSA complaint #11573190 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
My 4 cyl. AWD GMC Terrain has had excessive oil use which caused premature failure of the timing chain, loss of power/compression, blown engine, damage to exhaust manifold, cellinoids, and melted the catalytic converter. Its was a road safety, poor emissions due to failed catalytic converter. Headlights are too bright for oncoming traffic at night. Another road & safety hazard. Auto warranty is refusing to cover parts listed above caused by the timing chain and excessive oil consumption problems.
NHTSA complaint #11567406 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
The blower fan for heat In my vehicle was replaced in October 2022, recently the Defroster will not engage and it is vital to winter driving. The mechanism that switches between which vent to blow out air was replaced and the Defroster will still not engage, rather it comes out of the heat and face vents. Shortly after the Defroster stopped engaging, the rpms will start fluctuating from 2 suddenly up to 6-8 without warning or acceleration then go back down and back up as if it's chugging along. Even when applying the brakes, this will continue to happen and there's concern for Rear-ending or crashing when this happens. When driving home 2 nights ago the county police pulled my vehicle over due to burnt out headlight, which was replaced less than 6 months ago. Took the car in to get bulb replaced today and multiple bulbs later, the light is not fixed and it was said to be electrical and need to go to another shop. Beginning to wonder if this is all a bigger problem about to happen with engine/ powertrain.. with commute to work in the dark and electrical problem in the headlight randomly and the acceleration issues there is definitely a concern for safety.
NHTSA complaint #11562794 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
I haven’t had a call back from the dealership it has been over a year since I’ve heard anything from them to get the recall fixed.
NHTSA complaint #11545519 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
The contact owns a 2013 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11538989 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
The contact owns a 2014 GMC Terrain. The contact received notification of NHTSA Campaign Numbers: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. Parts distribution disconnect.
NHTSA complaint #11538411 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
My vehicle had 2 recalls and I took it to the local Chevy dealer where I had purchased the car in 2018. The windshield wiper problem was repaired but I was told they did not have the correct parts to repair the headlights. After 3 days I was told the car was ready and I was assured by the service manager that the car was done. However, the headlights were not repaired..
NHTSA complaint #11535490 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
When parked in home driveway brake lights came on with no one in car or driven during the day. Only way to turn off brake is to remote start & then cut off engine with Fob. Dealer diagnostic unable to find issue & condition didn't occur when at their location.
NHTSA complaint #11531074 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
The contact owns a 2015 GMC Terrain. The contact stated while starting the vehicle, the air bag warning light illuminated intermittently. The contact took the vehicle to the local dealer and was informed that diagnostic tests on air bag failures were not performed at their location. The contact stated that she received notification of NHTSA Campaign Numbers: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the dealer declined to service the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 125,000.
NHTSA complaint #11526003 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
I was driving at nighttime and my head lights cut off.. they were in auto light mode. I read that gmc knows about some sort of issue with this but only covers repairs up to 150k miles. My car is 156k miles. There was no warning lights and no indication anything was wrong. Luckily I was the only care on my side of the highway and was able to slam on the brakes and come to a complete stop. I turned the car off and then turned the head lights to manual and they can back on. A few hours later when I got home, I let the car cool off and turned the headlight back to auto and turned the car on and the worked.
NHTSA complaint #11519172 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
The contact owns a 2015 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
NHTSA complaint #11516720 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
The contact owns a 2013 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11516482 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
The contact owns a 2016 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11509556 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
The contact owns a 2011 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11507104 — an unverified report by a vehicle owner.