Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2009 GMC Yukon Hybrid
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Electrical System
523.8%
Median failure at 85,000 miles
Airbags
419.0%
Median failure at 32,050 miles
Brakes
314.3%
Median failure at 109,300 miles
Body & Structure
29.5%
Steering
29.5%
Median failure at 69,332 miles
Other & Unspecified
14.8%
Doors, Latches & Locks
14.8%
Median failure at 116,000 miles
Windows, Mirrors & Wipers
14.8%
Transmission & Drivetrain
14.8%
Median failure at 31,200 miles
Engine & Cooling
14.8%
Median failure at 85,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
16.7%
10,000 – 24,999 miles
16.7%
25,000 – 49,999 miles
320.0%
50,000 – 74,999 miles
16.7%
75,000 – 99,999 miles
320.0%
100,000 – 149,999 miles
640.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2009peak 3Jul 2019
NHTSA investigations into the 2009 GMC Yukon Hybrid
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 64,000 milesIrvine, CA
AIR BAGS
THERE TAKATA RECALL HAS BEEN A RECALL FOR OVER 3 YEARS ON THE CAR I WENT TO GET IT REPAIRED DUE TO MY SERVICE AIR BAG LIGHT COMING ON AND THEY KEEP TELLING ME THAT A REPAIR HAS NOT BEEN FOUND FOR THE TAKATA RECALL.
NHTSA complaint #11232859 — an unverified report by a vehicle owner.
Mesa, AZ
AIR BAGS
LIKE THE OTHER 9000 PEOPLE IDENTIFIED ON FACEBOOK AMONG OTHER FORUMS, THE DASH ON MY YUKON IS CRACKED. I AM CONCERNED ABOUT PUTTING MY FAMILY IN THIS VEHICLE. THIS IS A PRODUCT DEFECT. I WOULDN'T MIND SPENDING THE MONEY TO PUT A NEW ONE IN, BUT I DONT HAVE THE CONFIDENCE THE NEW DASH WILL LAST ANY LONGER. CRACKING HAPPENS RIGHT NEAR THE PASSENGER AIRBAG AND RIGHT IN FRONT OF THE DRIVERS INSTRUMENT PANEL.
NHTSA complaint #11157118 — an unverified report by a vehicle owner.
Mesa, AZ
STRUCTURE:BODY
LIKE THE OTHER 9000 PEOPLE IDENTIFIED ON FACEBOOK AMONG OTHER FORUMS, THE DASH ON MY YUKON IS CRACKED. I AM CONCERNED ABOUT PUTTING MY FAMILY IN THIS VEHICLE. THIS IS A PRODUCT DEFECT. I WOULDN'T MIND SPENDING THE MONEY TO PUT A NEW ONE IN, BUT I DONT HAVE THE CONFIDENCE THE NEW DASH WILL LAST ANY LONGER. CRACKING HAPPENS RIGHT NEAR THE PASSENGER AIRBAG AND RIGHT IN FRONT OF THE DRIVERS INSTRUMENT PANEL.
NHTSA complaint #11157118 — an unverified report by a vehicle owner.
Mesa, AZ
VISIBILITY/WIPER
LIKE THE OTHER 9000 PEOPLE IDENTIFIED ON FACEBOOK AMONG OTHER FORUMS, THE DASH ON MY YUKON IS CRACKED. I AM CONCERNED ABOUT PUTTING MY FAMILY IN THIS VEHICLE. THIS IS A PRODUCT DEFECT. I WOULDN'T MIND SPENDING THE MONEY TO PUT A NEW ONE IN, BUT I DONT HAVE THE CONFIDENCE THE NEW DASH WILL LAST ANY LONGER. CRACKING HAPPENS RIGHT NEAR THE PASSENGER AIRBAG AND RIGHT IN FRONT OF THE DRIVERS INSTRUMENT PANEL.
NHTSA complaint #11157118 — an unverified report by a vehicle owner.
Columbia, MO
STRUCTURE:BODY
MULTIPLE CRACKS ON THE DASHBOARD. THIS PROBLEM WAS DISCOVERED SEVERAL YEARS AGO.
NHTSA complaint #11120857 — an unverified report by a vehicle owner.
at 109,300 milesMedia, PA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 GMC YUKON HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT THE FAILURE OCCURRED DAILY SINCE 2016. THE VEHICLE WAS TAKEN TO THE DEALER (THOMAS CHEVROLET, 1263 W BALTIMORE PIKE, MEDIA, PA 19063), BUT THEY COULD NOT REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 8-4516506076 WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,300.
NHTSA complaint #11120594 — an unverified report by a vehicle owner.
at 85,000 milesKillen, AL
ELECTRICAL SYSTEM
ALL THREE OF MY DOOR LOCKS NO LONGER LOCK ELECTRONICALLY. THEY MUST BE LOCKED MANUALLY. I HAVE TWO CHILDREN AND THIS IS A MAJOR SAFETY CONCERN. MANY COMPLAINTS HAVE BEEN FILED TO GM INDICATING THAT THIS IS A MANUFACTURING ERROR. MY CAR HAS 85000 MILES AND MANY THAT HAVE COMPLAINED HAVE FAR LESS. THIS IS CLEARLY AN ISSUE THAT SHOULD BE RECALLED. I REACHED OUT TO GM WITH NO SOLUTION OFFERED OTHER THAN THEM BASICALLY SAYING I AM ON MY OWN. THEY DID OFFER TO HELP ME FIND A LOCAL DEALER I COULD SHELL OUT MY MONEY TO. PLEASE HELP. THIS ISSUE OCCURS WHEN THE CAR IS AT REST AND IN MOTION.
NHTSA complaint #11075116 — an unverified report by a vehicle owner.
SAN Jose, CA
AIR BAGS
"TAKATA RECALL" REPAIR STILL PENDING...NEED A FIX AS TAKATA IS FILING FOR BK
NHTSA complaint #11055535 — an unverified report by a vehicle owner.
at 100 milesTomball, TX
AIR BAGS
I BOUGHT A 2009 GMC YUKON HYBRID IN JULY 2016. THE DASH IS CRACKED AROUND THE AIRBAGS. I FEEL LIKE THIS IS A SAFETY CONCERN FOR THE AIRBAGS AND SHOULD HAVE BEEN RECALLED AND REPAIRED BY GMC.
NHTSA complaint #10895234 — an unverified report by a vehicle owner.
Ventura, CA
UNKNOWN OR OTHER
THE DASHBOARD HAS CRACKED IN SEVERAL PLACES WITHOUT ANY KNOWN CAUSE.
NHTSA complaint #10767305 — an unverified report by a vehicle owner.
at 85,000 milesWarrenton, VA
ELECTRICAL SYSTEM
UPON BEING STOPPED AT A LIGHT AT A MAIN INTERSECTION AND THEN MAKING A LEFT HAND TURN, THE VEHICLE SHUT DOWN AND THE CHECK ENGINE LIGHT CAME ON THE PANEL. WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. AFTER A FEW MINUTES, THE VEHICLE STARTED UP FOR ABOUT 2MILES THEN SHUT OFF AGAIN. THE DEALER WAS NOT ABLE TO REPLICATE AND SAID NO ISSUES FOUND. THEY GAVE US THE VEHICLE BACK ONLY TO HAVE THE SAME ISSUE 5 DAYS LATER IN WHICH THE VEHICLE WAS TOWED BACK TO THE DEALER. DIAGNOSTICS THEN SHOWED A NEW BATTERY WAS NEEDED (?) AND A SEALANT RESEALED. WELL, A FEW DAYS LATER (LESS THAN A WEEK) IT HAPPENED AGAIN. THE DEALER HAS SINCE HAD THE VEHICLE, CLAIMING NOTHING IS WRONG AND HAS NOT BEEN ABLE TO REPLICATE. (ALL INSTANCES WERE DURING CONSTANT RAINFALL AND THE VEHICLE BEING DRIVEN AT LEAST 15-20MINUTES IN THE RAIN. ) WE BOUGHT THE VEHICLE USED, BOUGHT A WARRANTY AND ARE NOW STUCK WITH TRADING IN THE VEHICLE!!
NHTSA complaint #10641560 — an unverified report by a vehicle owner.
at 85,000 milesWarrenton, VA
ENGINE
UPON BEING STOPPED AT A LIGHT AT A MAIN INTERSECTION AND THEN MAKING A LEFT HAND TURN, THE VEHICLE SHUT DOWN AND THE CHECK ENGINE LIGHT CAME ON THE PANEL. WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. AFTER A FEW MINUTES, THE VEHICLE STARTED UP FOR ABOUT 2MILES THEN SHUT OFF AGAIN. THE DEALER WAS NOT ABLE TO REPLICATE AND SAID NO ISSUES FOUND. THEY GAVE US THE VEHICLE BACK ONLY TO HAVE THE SAME ISSUE 5 DAYS LATER IN WHICH THE VEHICLE WAS TOWED BACK TO THE DEALER. DIAGNOSTICS THEN SHOWED A NEW BATTERY WAS NEEDED (?) AND A SEALANT RESEALED. WELL, A FEW DAYS LATER (LESS THAN A WEEK) IT HAPPENED AGAIN. THE DEALER HAS SINCE HAD THE VEHICLE, CLAIMING NOTHING IS WRONG AND HAS NOT BEEN ABLE TO REPLICATE. (ALL INSTANCES WERE DURING CONSTANT RAINFALL AND THE VEHICLE BEING DRIVEN AT LEAST 15-20MINUTES IN THE RAIN. ) WE BOUGHT THE VEHICLE USED, BOUGHT A WARRANTY AND ARE NOW STUCK WITH TRADING IN THE VEHICLE!!
NHTSA complaint #10641560 — an unverified report by a vehicle owner.
at 116,000 milesLake Zurich, IL
ELECTRICAL SYSTEM
3 OF THE 4 DOOR LOCKS FAILED TO WORK AS INTENDED, I.E., WITH FOB AND HAD TO BE MANUALLY MANIPULATED TO OPEN DOORS. ONE DOOR COULD BE OPENED WITH KEY. ONE DOOR COULD ONLY BE OPENED IF LOCK WAS PULLED UP MANUALLY - IT WOULD LOCK AUTOMATICALLY, BUT TOOK MANUAL INTERVENTION TO GET THE LOCK IN THE UN-LOCK POSITION. UNLESS THERE WAS AN ADULT IN THIS POSITION TO OPEN THE LOCK, THE DOOR COULD NOT BE ACCESSED FROM THE OUTSIDE. THIS WAS A REAR PASSENGER DOOR AND CAUSED GREAT CONCERN WHEN CHILDREN WERE IN THE CAR. I HAVE HAD THE 3 LOCKS REPLACED AT A GREAT DOLLAR COST, BUT COULD NOT IN GOOD CONSCIENCE HAVE CHILDREN IN THE REAR SEAT WITHOUT HAVING IT DONE. I HAVE REQUESTED REIMBURSEMENT FROM GMC AS I DO NOT BELIEVE A 75% FAILURE RATE ON DOOR LOCKS IS ACCEPTABLE SAFE PERFORMANCE OF THIS VEHICLE.
NHTSA complaint #10622583 — an unverified report by a vehicle owner.
at 116,000 milesLake Zurich, IL
LATCHES/LOCKS/LINKAGES
3 OF THE 4 DOOR LOCKS FAILED TO WORK AS INTENDED, I.E., WITH FOB AND HAD TO BE MANUALLY MANIPULATED TO OPEN DOORS. ONE DOOR COULD BE OPENED WITH KEY. ONE DOOR COULD ONLY BE OPENED IF LOCK WAS PULLED UP MANUALLY - IT WOULD LOCK AUTOMATICALLY, BUT TOOK MANUAL INTERVENTION TO GET THE LOCK IN THE UN-LOCK POSITION. UNLESS THERE WAS AN ADULT IN THIS POSITION TO OPEN THE LOCK, THE DOOR COULD NOT BE ACCESSED FROM THE OUTSIDE. THIS WAS A REAR PASSENGER DOOR AND CAUSED GREAT CONCERN WHEN CHILDREN WERE IN THE CAR. I HAVE HAD THE 3 LOCKS REPLACED AT A GREAT DOLLAR COST, BUT COULD NOT IN GOOD CONSCIENCE HAVE CHILDREN IN THE REAR SEAT WITHOUT HAVING IT DONE. I HAVE REQUESTED REIMBURSEMENT FROM GMC AS I DO NOT BELIEVE A 75% FAILURE RATE ON DOOR LOCKS IS ACCEPTABLE SAFE PERFORMANCE OF THIS VEHICLE.
NHTSA complaint #10622583 — an unverified report by a vehicle owner.
at 107,465 milesHialeah Gardens, FL
STEERING
WHILE DRIVING ON THE HIGHWAY BETWEEN 65-70 MILES AN HOUR MY VEHICLES CHECK ENGINE LIGHT CAME ON AND LA MESSAGE OF ENGINE POWER REDUCED APPEARED. THE VEHICLE LOSS POWER BUT I WAS ABLE TO MAKE IT TO THE SHOULDER SAFELY. THE CAR WOULD NOT TURN ON AND I HAD TO CAL AAA TO TAKE MY CARE TO THE DEALER. THE DEALER SAID THAT THE VALVE BODY INTERNALLY SHORTED THE MEMORY CIRCUIT AND THE CRANKSHAFT SENSOR SHORTED. THE DEALER SAID THAT THEY FOUND THE HARNESS FOR THE CRANKSHAFT HAD MELTED AND SHORTED OUT THE SENSORS. THEY REPAIRED THE HARNESS, REPLACED THE SHORTED OUT SENSOR AND REPLACED THE VALVEBODY/TCM. DO NOT KNOW WHAT CAUSED THE VALVE BODY TO SHORT AND CAUSE THE CRANKSHAFT SENSOR TO MELT.
NHTSA complaint #10615524 — an unverified report by a vehicle owner.
at 107,465 milesHialeah Gardens, FL
ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY BETWEEN 65-70 MILES AN HOUR MY VEHICLES CHECK ENGINE LIGHT CAME ON AND LA MESSAGE OF ENGINE POWER REDUCED APPEARED. THE VEHICLE LOSS POWER BUT I WAS ABLE TO MAKE IT TO THE SHOULDER SAFELY. THE CAR WOULD NOT TURN ON AND I HAD TO CAL AAA TO TAKE MY CARE TO THE DEALER. THE DEALER SAID THAT THE VALVE BODY INTERNALLY SHORTED THE MEMORY CIRCUIT AND THE CRANKSHAFT SENSOR SHORTED. THE DEALER SAID THAT THEY FOUND THE HARNESS FOR THE CRANKSHAFT HAD MELTED AND SHORTED OUT THE SENSORS. THEY REPAIRED THE HARNESS, REPLACED THE SHORTED OUT SENSOR AND REPLACED THE VALVEBODY/TCM. DO NOT KNOW WHAT CAUSED THE VALVE BODY TO SHORT AND CAUSE THE CRANKSHAFT SENSOR TO MELT.
NHTSA complaint #10615524 — an unverified report by a vehicle owner.
at 122,981 milesHialeah Gardens, FL
SERVICE BRAKES
IN LATE MAY 2014 I STARTED GETTING A BRAKE ERROR MESSAGE & MY BRAKES WOULD NOT WORK PROPERLY. I WOULD PUSH DOWN ON THE BRAKES & IT WOULD BE HARD TO BRAKE. I WAS BARELY ABLE TO PULL OVER, HOWEVER I MADE IT TO THE SIDE OF THE HIGHWAY & TURNED OFF MY VEHICLE, WHEN I TURNED IT ON THE BRAKE ERROR WAS GONE & MY BRAKES SEEMED TO WORK. I TOOK MY CAR TO THE DEALER ON MAY 29, 2014 THEY SAID IT WAS THE MASTER BRAKE CYLINDER SENSOR, BUT I HAD TO WAIT BECAUSE GM HAD THE ITEM ON BACK ORDER. I GOT THE CAR REPAIRED BUT THE DAY AFTER I PICKED IT UP THE SAME THING HAPPENED BUT THIS TIME MY BRAKES FAILED COMPLETELY & WE HAD TO USE THE EMERGENCY BRAKES AND ALMOST GOT INTO AN ACCIDENT DUE TO THE FAILURE. I TOOK THE CAR IN AGAIN & THEY SAID THEY NEEDED TO REPAIR THE ABS BRAKE ASSEMBLY, SO WE PROCEEDED TO APPROVE THE REPAIR & GET THAT FIXED. I PICKED UP THE CAR AFTER THIS 2ND REPAIR FOR THE SAME ISSUE,BUT WHEN I WAS DRIVING OFF THE LOT I AGAIN GOT THE SAME BRAKE ERROR MESSAGE & MY BRAKES AGAIN WERE FAILING. I DID A U TURN BACK INTO THE DEALER. MY CAR HAS BEEN THEE EVER SINCE. THIS TIME AROUND THEY SAID I NEEDED A COUPLE MORE PARTS ONE BEING AN ADAPTER GM # 25862232. HOWEVER, THIS ADAPTER IS NOT AVAILABLE ANYWHERE IN THE USA OR ABROAD. I CONTACTED GM & THEY SAID THEY KNOW MY CARS REPAIR ISSUES BUT DO NOT HAVE THE PART AND DON'T KNOW WHEN THEY WILL HAVE IT.
NHTSA complaint #10615522 — an unverified report by a vehicle owner.
at 31,200 milesFoxburg, PA
POWER TRAIN:AUTOMATIC TRANSMISSION
11/25/2012 - HYBRID SHUT DOWN WITH NO WARNING AT 65MPH ON I-80 GOING WEST NEAR OHIO BORDER - THUS LOST POWER STEERING AND PROPULSION. I GOT TO SHOULDER SAFELY; TOWED TO GMC DEALER - RESULT HYBRID FAULT CODE BUT NO CAUSE DETERMINED. CONNECTOR GREASED WITH DIELECTRIC GREASE, AND FAULT COULD NOT BE REPLICATED. 12/24/2012 - HYBRID FAILURE AFTER PARKED FOR 2 HOURS. TOWED TO GMC DEALER; CASCADE OF HYBRID FAULT CODES, AND TRANSMISSION HARNESS CABLE REPLACED. NO EXPLANATION GIVEN AS TO WHY HARNESS CABLE FAILED. NO COMPONENT OF HYBRID SYSTEM EVER REPLACED. BACK-UP RE SERVICE HX. MAILED TO ODI UNDER THIS TCN. ...UPDATED 04-03-13 *BF UPDATED 06/17/2013
NHTSA complaint #10505056 — an unverified report by a vehicle owner.
at 31,200 milesFoxburg, PA
STEERING
11/25/2012 - HYBRID SHUT DOWN WITH NO WARNING AT 65MPH ON I-80 GOING WEST NEAR OHIO BORDER - THUS LOST POWER STEERING AND PROPULSION. I GOT TO SHOULDER SAFELY; TOWED TO GMC DEALER - RESULT HYBRID FAULT CODE BUT NO CAUSE DETERMINED. CONNECTOR GREASED WITH DIELECTRIC GREASE, AND FAULT COULD NOT BE REPLICATED. 12/24/2012 - HYBRID FAILURE AFTER PARKED FOR 2 HOURS. TOWED TO GMC DEALER; CASCADE OF HYBRID FAULT CODES, AND TRANSMISSION HARNESS CABLE REPLACED. NO EXPLANATION GIVEN AS TO WHY HARNESS CABLE FAILED. NO COMPONENT OF HYBRID SYSTEM EVER REPLACED. BACK-UP RE SERVICE HX. MAILED TO ODI UNDER THIS TCN. ...UPDATED 04-03-13 *BF UPDATED 06/17/2013
NHTSA complaint #10505056 — an unverified report by a vehicle owner.
at 31,200 milesFoxburg, PA
ELECTRICAL SYSTEM
11/25/2012 - HYBRID SHUT DOWN WITH NO WARNING AT 65MPH ON I-80 GOING WEST NEAR OHIO BORDER - THUS LOST POWER STEERING AND PROPULSION. I GOT TO SHOULDER SAFELY; TOWED TO GMC DEALER - RESULT HYBRID FAULT CODE BUT NO CAUSE DETERMINED. CONNECTOR GREASED WITH DIELECTRIC GREASE, AND FAULT COULD NOT BE REPLICATED. 12/24/2012 - HYBRID FAILURE AFTER PARKED FOR 2 HOURS. TOWED TO GMC DEALER; CASCADE OF HYBRID FAULT CODES, AND TRANSMISSION HARNESS CABLE REPLACED. NO EXPLANATION GIVEN AS TO WHY HARNESS CABLE FAILED. NO COMPONENT OF HYBRID SYSTEM EVER REPLACED. BACK-UP RE SERVICE HX. MAILED TO ODI UNDER THIS TCN. ...UPDATED 04-03-13 *BF UPDATED 06/17/2013
NHTSA complaint #10505056 — an unverified report by a vehicle owner.
at 12,000 milesBrookville, NY
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2009 GMC YUKON HYBRID. WHILE DRIVING 20 MPH, "SERVICE BRAKES SOON" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT CALLED THE LEASING COMPANY ABOUT THE BRAKES, BUT THEY FAILED SOON AFTER. HE RAN A RED LIGHT AND DROVE UP A SMALL HILL. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS REPAIRED BY THE LEASING COMPANY. THE CONTACT FEELS THAT THE VEHICLE IS UNSAFE DUE TO THE BRAKE FAILURE. A RECALL WAS ISSUED, WHICH CAUSES THE VEHICLE TO STALL. THE CURRENT AND FAILURE MILEAGES WERE 12,000.
NHTSA complaint #10270127 — an unverified report by a vehicle owner.