FaultScore

FaultScore report

2004 GMC Yukon XL 2500 problems

Owners have filed 11 complaints about the 2004 GMC Yukon XL 2500 with NHTSA between 2010 and 2019. The largest single group is the brakes. Across this model's run it ranks 3 of 3 worst.

B

FaultScore 31/100

Higher is worse. Measured against the other years of the GMC Yukon XL 2500.

How this is worked out

The numbers

11

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

85,000 mi

Median mileage at failure

Half of reported failures happened before this

36%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 38 vs 50 Severity 0 vs 50 Early failure 62 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 38
Against the median year of the GMC Yukon XL 2500. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 62
36% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2004 compares with every other GMC Yukon XL 2500

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2004 GMC Yukon XL 2500

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 4 36.4%

Median failure at 72,992 miles

Engine & Cooling 2 18.2%

Median failure at 46,000 miles

Stability & Traction Control 1 9.1%

Median failure at 85,000 miles

Seat Belts 1 9.1%

Median failure at 85,000 miles

Suspension 1 9.1%

Median failure at 157,000 miles

Body & Structure 1 9.1%

Median failure at 157,000 miles

Steering 1 9.1%

Median failure at 7,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 3 27.3%
25,000 – 49,999 miles 1 9.1%
75,000 – 99,999 miles 3 27.3%
100,000 – 149,999 miles 2 18.2%
150,000+ miles 2 18.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Apr 2010 peak 3 May 2019

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 85,000 miles Highland, CA

SEAT BELTS

THE POWER IN THE DASH IS GONE SO YOU CAN'T SEE THE SPEED THE TEMP GAGE OR THE OIL PRESSURE GAGE.

NHTSA complaint #11206556 — an unverified report by a vehicle owner.

at 85,000 miles Highland, CA

ENGINE

THE POWER IN THE DASH IS GONE SO YOU CAN'T SEE THE SPEED THE TEMP GAGE OR THE OIL PRESSURE GAGE.

NHTSA complaint #11206556 — an unverified report by a vehicle owner.

at 85,000 miles Highland, CA

ELECTRONIC STABILITY CONTROL (ESC)

THE POWER IN THE DASH IS GONE SO YOU CAN'T SEE THE SPEED THE TEMP GAGE OR THE OIL PRESSURE GAGE.

NHTSA complaint #11206556 — an unverified report by a vehicle owner.

at 140,000 miles Cumberland, MD

SERVICE BRAKES

I WENT TO BACK OUT OF MY DRIVEWAY AND THE BRAKE PEDAL WENT TO THE FLOOR. I LOOKED UNDER THE VEHICLE AND NOTICED A RUSTED BRAKE LINE HAD BURST. I WAS ABLE TO PARK IT SAFELY BACK IN THE DRIVEWAY. I TAKE CARE OF MY TRUCK AND IS SERVICED REGULARLY BY THE DEALER.

NHTSA complaint #10807279 — an unverified report by a vehicle owner.

at 7,000 miles Port Lavaca, TX

STEERING

THIS VEHICLE JUST QUITS RUNNING BY ITSELF AT HIGHWAY SPEEDS AND THEN YOU CANNOT CONTROL THE BRAKES, STEERING OR ENGINE. I REPORTED THIS TO ODI IN MARCH OF 2006 CONFIRMATION #10153178. I HAVE HAD THE VEHICLE IN TO GMC DEALERS TO REPAIR THIS ISSUE MANY TIMES AND EACH TIME I WAS TOLD THERE WAS NO RECALL AND THAT THEY COULD NOT DUPLICATE MY PROBLEM. I SAW ON THE NEWS RECENTLY THAT OTHER GMC PRODUCTS HAVE THIS ISSUE AND HAVE CAUSED DEATHS, BUT MY VEHICLE WAS NOT LISTED IN THE RECALL. I WANT TO KNOW WHY NOT? I AM LUCKY I DID NOT GO OVER A CLIFF ON WOLF CREEK PASS THE FIRST TIME THIS HAPPENED AND KILL MYSELF. THE PROBLEM THAT I AM HAVING WITH THIS VEHICLE IS EXACTLY THE SAME ISSUE THAT IS ON THE NEWS NOW WITH THE OTHER GMC MODELS. THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL AND WAS NOT. SOMEONE NEEDS TO CORRECT THIS. I ALSO WROTE GMC ON OCT 11, 2005 AND ALSO CALLED THEM MULTIPLE TIMES BUT TO NO AVAIL. I FINALLY GAVE UP BECAUSE NO ONE WOULD LISTEN TO ME. WELL I HOPE SOMEONE LISTENS NOW BEFORE MORE PEOPLE ARE KILLED BECAUSE GMC DID NOT INCLUDE THE 2004 YUKON IN THIS RECALL.

NHTSA complaint #10574901 — an unverified report by a vehicle owner.

at 7,000 miles Port Lavaca, TX

ENGINE

THIS VEHICLE JUST QUITS RUNNING BY ITSELF AT HIGHWAY SPEEDS AND THEN YOU CANNOT CONTROL THE BRAKES, STEERING OR ENGINE. I REPORTED THIS TO ODI IN MARCH OF 2006 CONFIRMATION #10153178. I HAVE HAD THE VEHICLE IN TO GMC DEALERS TO REPAIR THIS ISSUE MANY TIMES AND EACH TIME I WAS TOLD THERE WAS NO RECALL AND THAT THEY COULD NOT DUPLICATE MY PROBLEM. I SAW ON THE NEWS RECENTLY THAT OTHER GMC PRODUCTS HAVE THIS ISSUE AND HAVE CAUSED DEATHS, BUT MY VEHICLE WAS NOT LISTED IN THE RECALL. I WANT TO KNOW WHY NOT? I AM LUCKY I DID NOT GO OVER A CLIFF ON WOLF CREEK PASS THE FIRST TIME THIS HAPPENED AND KILL MYSELF. THE PROBLEM THAT I AM HAVING WITH THIS VEHICLE IS EXACTLY THE SAME ISSUE THAT IS ON THE NEWS NOW WITH THE OTHER GMC MODELS. THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL AND WAS NOT. SOMEONE NEEDS TO CORRECT THIS. I ALSO WROTE GMC ON OCT 11, 2005 AND ALSO CALLED THEM MULTIPLE TIMES BUT TO NO AVAIL. I FINALLY GAVE UP BECAUSE NO ONE WOULD LISTEN TO ME. WELL I HOPE SOMEONE LISTENS NOW BEFORE MORE PEOPLE ARE KILLED BECAUSE GMC DID NOT INCLUDE THE 2004 YUKON IN THIS RECALL.

NHTSA complaint #10574901 — an unverified report by a vehicle owner.

at 7,000 miles Port Lavaca, TX

SERVICE BRAKES

THIS VEHICLE JUST QUITS RUNNING BY ITSELF AT HIGHWAY SPEEDS AND THEN YOU CANNOT CONTROL THE BRAKES, STEERING OR ENGINE. I REPORTED THIS TO ODI IN MARCH OF 2006 CONFIRMATION #10153178. I HAVE HAD THE VEHICLE IN TO GMC DEALERS TO REPAIR THIS ISSUE MANY TIMES AND EACH TIME I WAS TOLD THERE WAS NO RECALL AND THAT THEY COULD NOT DUPLICATE MY PROBLEM. I SAW ON THE NEWS RECENTLY THAT OTHER GMC PRODUCTS HAVE THIS ISSUE AND HAVE CAUSED DEATHS, BUT MY VEHICLE WAS NOT LISTED IN THE RECALL. I WANT TO KNOW WHY NOT? I AM LUCKY I DID NOT GO OVER A CLIFF ON WOLF CREEK PASS THE FIRST TIME THIS HAPPENED AND KILL MYSELF. THE PROBLEM THAT I AM HAVING WITH THIS VEHICLE IS EXACTLY THE SAME ISSUE THAT IS ON THE NEWS NOW WITH THE OTHER GMC MODELS. THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL AND WAS NOT. SOMEONE NEEDS TO CORRECT THIS. I ALSO WROTE GMC ON OCT 11, 2005 AND ALSO CALLED THEM MULTIPLE TIMES BUT TO NO AVAIL. I FINALLY GAVE UP BECAUSE NO ONE WOULD LISTEN TO ME. WELL I HOPE SOMEONE LISTENS NOW BEFORE MORE PEOPLE ARE KILLED BECAUSE GMC DID NOT INCLUDE THE 2004 YUKON IN THIS RECALL.

NHTSA complaint #10574901 — an unverified report by a vehicle owner.

at 114,000 miles Forest City, NC

SERVICE BRAKES

WENT TO DRIVE THE VEHICLE, AND NOTICED THE BRAKE PEDAL HAD NO PRESSURE WHATSOEVER. SLOWLY DROVE THE VEHICLE HOME WITH MINIMAL BRAKES. ONCE THE VEHICLE WAS PARKED, BRAKE FLUID POURED FROM MID-FRAME DRIVER'S SIDE. CONSIDERED VEHICLE TO BE UNSAFE UNTIL BRAKE LINES CAN BE REPLACED.

NHTSA complaint #10512826 — an unverified report by a vehicle owner.

at 157,000 miles Bardstown, KY

SUSPENSION

I JUST BOUGHT THIS VEHICLE FROM COMMUNITY FORD IN INDIANA. I GOT UP UNDERNEATH THE VEHICLE AND FOUND THE FRAME IS SEVERELY RUSTED AND CRACKED AT THE FACTORY INSTALLED FRAME HITCH MOUNT POINTS. AS IF THE TONGUE WEIGHT TO A TRAILER WAS OVER THE RATED LIMIT. I HAVE READ SEVERAL POSTS ON FORUMS DEALING WITH THIS ISSUE AND IT SEEMS TO BE A COMMON ISSUE IN 2500HD TRUCKS OF THIS YEAR AND 2005.I HAVE ALSO NOTICED MY REAR CROSSMEMBER IS SEVERELY CORRODED ALONG WITH OTHER PARTS OF THE FRAME.

NHTSA complaint #10459814 — an unverified report by a vehicle owner.

at 157,000 miles Bardstown, KY

STRUCTURE:BODY

I JUST BOUGHT THIS VEHICLE FROM COMMUNITY FORD IN INDIANA. I GOT UP UNDERNEATH THE VEHICLE AND FOUND THE FRAME IS SEVERELY RUSTED AND CRACKED AT THE FACTORY INSTALLED FRAME HITCH MOUNT POINTS. AS IF THE TONGUE WEIGHT TO A TRAILER WAS OVER THE RATED LIMIT. I HAVE READ SEVERAL POSTS ON FORUMS DEALING WITH THIS ISSUE AND IT SEEMS TO BE A COMMON ISSUE IN 2500HD TRUCKS OF THIS YEAR AND 2005.I HAVE ALSO NOTICED MY REAR CROSSMEMBER IS SEVERELY CORRODED ALONG WITH OTHER PARTS OF THE FRAME.

NHTSA complaint #10459814 — an unverified report by a vehicle owner.

at 31,985 miles Ramsey, NJ

SERVICE BRAKES, HYDRAULIC

NOTICED THAT ADDITIONAL FORCE ON THE BRAKE PEDAL WAS REQUIRED IN ORDER TO STOP THE VEHICLE. BROUGHT INTO DEALER AND THEY STATED THAT THE BACKSIDE OF THE ROTOR IS RUSTED AWAY AND THAT THERE IS ONLY 1/4 OF AN INCH OF CONTACT ON THE REAR SIDE OF ALL 4 ROTORS. VEHICLE HAS 30,000 MILES AND IS OUT OF WARRANTY, DEALER SAID CORROSION IS NORMAL IN THE NORTHEAST AND NOW WANTS $1,000 FOR A NEW BRAKE JOB.

NHTSA complaint #10325704 — an unverified report by a vehicle owner.