On [XXX] brake system failure, service ESC, Forward Collision system unavailable and check engine lights came on the dashboard and the vehicle had no brakes. Taken to dealership and Conley GMC advised the Main Module was burnt out. $1200.00. Car was “fixed” and sent out. The next morning all the check engine light along with all other failure lights came on after module was replaced. Taken back to dealership and they advised that everything had to be manually programmed which was done and sent out. [XXX] same dashboard errors were up again. Taken back to dealership and they advised they needed to reprogram manually that was done and sent out. The next morning all lights were back on. It was the weekend so they wouldn’t take the car or provide a rental. May 23rd car was taken back to dealership and Conley advised the master cylinder was bad and had to order parts. $4300.00 in repair cost along with 2.5 week at the dealership and $150.00 in rental cost. I found online that GM knew of this issue with the 2022 GMC Yukon XL vehicles and a recall was made however this vehicle VIN number was not included in this recall. I notified Conley GMC and they stated they were not informed of this issue. I made a claim with GM and told them of this issue and my safety concerns and they advised that because this was not included in the recall that there was nothing they could do and they would not be covering financial assistance or reimbursement and they called this an inconvenience instead of a real safety issue as each time my vehicle had no working brakes. No working brakes causes safety concerns for everyone in the vehicle as well as other vehicles. All work orders are at Conley Buick GMC in Bradenton, Fl. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11747301 — an unverified report by a vehicle owner.
Okeechobee, FL
UNKNOWN OR OTHER
First incident: When driving my vehicle the entire infotainment center went black for a few minutes. Second incident: infotainment center has frozen multiple times. Third: infotainment center glitches Last incident: a message came up saying to Service the Infotainment Center.
NHTSA complaint #11723499 — an unverified report by a vehicle owner.
Ryder, ND
UNKNOWN OR OTHER
I noticed vehicle jerked a couple times when it shifted gears while driving. Shortly after, reduced power mode light came on. Vehicle did not shift past lower gears and had no reverse. Took to local dealership, they said it needed a transmission valve body overhaul. This is a known problem with 2022 gmc yukon xl, however, they said it was not associated with my vin. This cost me almost $2,000 out of pocket to repair.
NHTSA complaint #11721894 — an unverified report by a vehicle owner.
Racine, WI
UNKNOWN OR OTHER
On January 24, 2026, my wife was driving the vehicle we purchased in May 2025 from Ziegler GMC in Lincolnwood, Illinois. While traveling on the highway in WI the vehicle suddenly lost power without warning. She was traveling with our [XXX] son at the time and was able to safely maneuver the vehicle off the highway onto an exit ramp. Despite multiple attempts, the vehicle would not restart. She contacted me and arranged for a tow. We waited approximately four hours for roadside assistance before the vehicle was towed to the nearest GMC dealership, located roughly one mile from where the breakdown occurred. Several days later, the dealership completed diagnostics and informed us that the engine required full replacement. At that time, no replacement vehicle was provided. Approximately one week later, we were finally issued a loaner vehicle. As of today, the vehicle has remained in the shop continuously since January 24. On February 23, we were informed that the necessary parts had only just arrived. There is still no estimated completion date for the repair. The vehicle is covered under both the manufacturer’s warranty and an extended warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11720338 — an unverified report by a vehicle owner.
Algona, IA
UNKNOWN OR OTHER
OnStar Module is disabled, this is a key safety feature, one of the reasons I purchased this vehicle.
NHTSA complaint #11705828 — an unverified report by a vehicle owner.
Springdale, AR
UNKNOWN OR OTHER
I am writing to formally express my dissatisfaction with the vehicle I purchased from your dealership. Despite my expectations at the time of purchase, the vehicle has not met the standards that were represented to me. This letter is intended to address my concerns regarding the vehicle’s features, undisclosed recalls, and significant mechanical and safety issues discovered immediately after delivery. I discovered—through the GMC mobile application, not through the dealership—that the vehicle had two to three active recalls at the time I received it, including recalls involving the engine and transmission. I was never informed of these recalls by the dealership prior to or at the time of sale, which is extremely concerning. After discovering the recalls myself, I scheduled a service appointment. I was informed that the recalls were addressed and marked as resolved in GMC Springdale. Despite the recalls being cleared, only two days later, the vehicle began experiencing issues. The screen displayed warning messages, and the vehicle developed a vibration, to the point that it became unsafe to drive. They are changing us $820+tax I was forced to use roadside assistance, it hasn't been a month yet and the dealer are refusing to cover the damage. I have been calling but they said they are busy or they use somebody else to speak.
NHTSA complaint #11705464 — an unverified report by a vehicle owner.
Westfield, IN
UNKNOWN OR OTHER
Rear differential needs replaced
NHTSA complaint #11695679 — an unverified report by a vehicle owner.
Katy, TX
UNKNOWN OR OTHER
the digital gauge cluster suddenly black out and do not show any information such as speed, rpm, signal, etc at all. this is very serious issue for driver and passenger safety.
NHTSA complaint #11690164 — an unverified report by a vehicle owner.
Brooklyn, NY
UNKNOWN OR OTHER
Onstar went down suddenly this is component in GM vehicles to track vehicle and remote start and also have subscription monthly to pay Please look into this matter thanks
NHTSA complaint #11683160 — an unverified report by a vehicle owner.
Edmond, OK
UNKNOWN OR OTHER
I had a sudden catastrophic engine failure 3/13/25. I previously filled out an NHTSA report, but I would like to add to my case. My engine was towed to the dealership and replaced. 4/25/25 the check engine light started coming on intermittently again. The service suspension notification, replace the battery in your key fob notification (which was replaced in February), and the check engine light have been coming on intermittently since then. All of these things occurred prior to engine failure the first time. The dealership would not look at our vehicle again until our vin was called for the recall. 6/22/25 the suspension sensor was replaced and the recall “test” was done. 6/27/25 the service suspension light was back flashing and GM was unable to find any codes. 6/29/25 the check engine light was flashing again. I believe my vehicle is going to have another engine failure. GM did a multi-point “inspection” and says it is safe to drive.
NHTSA complaint #11670132 — an unverified report by a vehicle owner.
Carthage, NC
UNKNOWN OR OTHER
during my last oil change had the update for the software recall. Onstar module was killed with this update, and the part 85560244 is discontinued. Now I don't have onstar, wifi, along with other safety features like speed, maps, etc. This is a MAJOR concern.
NHTSA complaint #11647335 — an unverified report by a vehicle owner.
New Port Richey, FL
UNKNOWN OR OTHER
The onstar system failed and will not work. This affects the ability to make emergency calls, report/determine our vehicle’s location, the vehicle’s navigation system, and some of the blind spot monitors are also affected, though intermittently. The issue first happened two days after the dealer fixed a recall with the serial data gateway module. We called onstar and they were able to resend a signal and it was fixed temporarily. Two days later it happened again and the amount of electronics affected in the vehicle is astounding. We called onstar again and went through all the troubleshooting and they say they can’t fix it, it’s a dealer problem now and the module needs to be replaced. The dealer states this is a common problem but will not cover it under warranty. In the beginning there was no immediate indication that systems had failed other than certain electronics not working. However after a couple weeks there is now a check engine light associated with all the electronics that are failing due to this defective telecom module. In a 2 year old vehicle, this is highly frustrating and poses safety concerns for my family.
NHTSA complaint #11627157 — an unverified report by a vehicle owner.
Chesapeake, VA
UNKNOWN OR OTHER
On [XXX], my wife was driving her 2022 Yukon XL in [XXX] , when she heard a loud pop and realized her sunroof had exploded and shattered. Thankfully, the sunshade was closed, which prevented shards of glass from entering the interior of the vehicle. She was driving alone, had not gone under an overpass, and there were no other vehicles in front of her. There was no indication that a foreign object struck the glass and the remaining glass is clearly protruding outwards. A quick search on this issue revealed that this is not an isolated incident and has been noted by consumer reports and a previous NHSTA investigation. On June 20th, 2024, I contacted GM customer service. I was told that there are no recalls, extended coverage, or safety bulletins on the sunroofs. The customer service agent stated she had never heard of the issue and recommended that I contact my closest dealership for repairs. Repairs are estimated to be around $750. I am urging the NHSTA to reopen an investigation on defective sunroof glass and GM to issue a recall before someone is injured or killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11595534 — an unverified report by a vehicle owner.
Cary, NCCrash
UNKNOWN OR OTHER
The 2022 Yukons were sold without certain parking sensors installed, with the promise of a retrofit as soon as the sensors were available. I purchased this vehicle in May 2022, and am still waiting on a parking sensor retrofit. I have called GMC several times about this chip, and have been told they're still waiting, even though they continue to produce additional vehicles. I bought the vehicle with the expectation that the parking sensors would ultimately be repaired; how long will you allow GMC to delay these retrofits?
NHTSA complaint #11532906 — an unverified report by a vehicle owner.
New Concord, OH
UNKNOWN OR OTHER
The sunroof has leaked and been “fixed” on multiple occasions. The sunroof is leaking on the electronics including the wireless charger and screen.
NHTSA complaint #11519533 — an unverified report by a vehicle owner.
Houston, TX
UNKNOWN OR OTHER
Unknown. Rear driver door latch mechanism is faulty. Door will not open.
NHTSA complaint #11458916 — an unverified report by a vehicle owner.