Owners have filed 26 complaints
about the 2016 Grand Design Reflection with NHTSA between 2015 and 2019.
The largest single group is the brakes.
Across this model's run it ranks 4 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 54
Against the median year of the Grand Design Reflection. 50 means typical for this
model; 100 means roughly double.
Severity — 40
7.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2016 compares with every other Grand Design Reflection
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
1040.0%
1,000 – 9,999 miles
1456.0%
10,000 – 24,999 miles
14.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2015peak 5Mar 2019
Recalls on the 2016 Grand Design Reflection
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
22V038000
EQUIPMENT:APPLIANCE:REFRIGERATOR
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Risk: An electrical arc increases the risk of a fire.
20V362000
ELECTRICAL SYSTEM:WIRING
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2018 Reflection trailers. A wiring connector in the vehicle underbody may not be properly secured, allowing water intrusion into the wiring connector, possibly resulting in an electrical short circuit.
Risk: If water enters the wiring connector, it can cause a short circuit, increasing the risk of a fire.
16V717000
EQUIPMENT:OTHER:LABELS
Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2017 Reflection recreational trailers, model 357BHS and 367BHS, manufactured November 12, 2014, to September 22, 2016. The affected vehicles have an incorrect Gross Axle Weight Rating (GAWR) on the Federal Certification Label, stating a GAWR of 7,000 lbs when the actual GAWR is 6,400 lbs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: If the operator loads the vehicle to the GAWR on the label, it can cause a loss of vehicle control, increasing the risk of a crash.
16V355000
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Grand Design RV, LLC (Grand Design) is recalling certain model year 2016-2017 Imagine and Reflection recreational trailers manufactured January 15, 2016 to May 4, 2016. The MB Sturgis LP regulator on these vehicles may allow propane gas to leak into the regulator sight glass causing it to degrade and potentially crack.
Risk: If the indicator sight glass cracks, propane gas may leak out, increasing the risk of a fire.
15V518000
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Grand Design RV, LLC (Grand Design) is recalling certain model year 2014-2016 Reflection fifth-wheel trailers manufactured September 5, 2013, to June 30, 2015. The affected vehicles may have been manufactured with axles rated to 5200 lbs. instead of 6000 lbs. as designed and as listed on the Certification Label. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: The inaccurate label may result in users overloading their trailer, resulting in axle or tire failure and increasing the risk of a crash.
15V212000
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2016 Reflection 303RLS, 308BHTS and 313RLTS, model 2016 Solitude 375RE trailers manufactured March 12, 2015, to April 6, 2015. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Risk: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 350 milesAransas Pass, TXFire
ELECTRICAL SYSTEM
MY RV IS ONLY 9 MONTHS OLD AND IT IS ON CITY POWER. LIGHTS WITH MOTION SENSING- THE LIGHT IN THE MOTION SENSING POSITION, STARTED TO SMOKE AND INDICATE FIRE WITHIN THE LIGHT ITSELF. MODEL #SD1510-PIR 12V DC, 4W SMD LED. ON GRAND DESIGNS WEB SITE IT INDICATES NOT TO USE THE LIGHT PICTURED AND TO USE A DIFFERENT PART NUMBER. THEY ARE NO LONGER WANTING TO INSTALL THE ORIGINAL PART FOR SOME REASON. THE POTENTIAL FOR FIRE AND A DEATH ARE HIGH IF WE DON'T REMEDY THIS ISSUE. I WAS FORTUNATE ENOUGH TO BE PRESENT WHEN IT FAILED. I STILL HAVE 4 MORE OF THE SAME LIGHTS IN MY RV.
NHTSA complaint #10926858 — an unverified report by a vehicle owner.
Chatom, ALFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2016 GRAND DESIGN REFLECTION RV. THE VEHICLE CAUGHT FIRE WHILE PARKED. A FIRE REPORT WAS NOT FILED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE CONTACT WAS INFORMED BY THE FIRE MARSHALL THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAILURE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
NHTSA complaint #10865789 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 9,000 milesLivermore, CO
WHEELS
I'VE HAD 2 WHEEL BEARING FAILURES ON THE SAME WHEEL. I'M WONDERING IF THE UNIT IS OVER WEIGHT FOR THESE BEARINGS. GVWR 9995 LB, 2 AXLES RATED 4400 LB EACH, 1536 LB HITCH WEIGHT. UNIT GVWR OF 9995 LB MINUS HITCH WEIGHT OF 1536 LB PUTS 8459 LB ON THE AXLES. TWO 4400 LB AXLES MEANS 8800 LB TOTAL AXLE STRENGTH MINUS 8459 LB TRAILER WEIGHT MEANS AXLES SHOULD BE SUFFICIENT. EXCEPT THAT IT RUNS ON RVD-H 65535 HUBS. I'VE BEEN TOLD THAT "65535" TRANSLATES TO: 6 BOLT, 5.5 INCHES BETWEEN BOLTS AND THE 35 MEANS 3500 LB BEARINGS. IF THE STRENGTH OF AN AXLE IS LIMITED BY ITS WEAKEST COMPONENT THEN IT SEEMS THAT THE WEIGHT LIMIT OF THE AXLE SHOULD BE 3500 LB INSTEAD OF 4400 LB, AND IF THE WEIGHT LIMIT OF THE AXLES IS ACTUALLY 3500 LB INSTEAD OF 4400 LB THEN THE AXLES WOULD BE OVERLOADED BY 1459 LB, I.E. 8459 LB MINUS 7000 LB = 1459 LB WHEN THE WHEEL BEARING FAILED THE FIRST TIME IT WAS REPLACED WITH A 3500 LB. BEARING. AT THAT TIME I DID NOT UNDERSTAND THE POTENTIAL PROBLEM. I AM NOT AN ENGINEER. MAYBE THE COMPONENTS ARE ADEQUATE FOR THE JOB. I KNOW THAT COMPONENTS ARE USUALLY RATED WELL BELOW WHAT THEY CAN TOLERATE BUT, ON THE OTHER HAND, IF THE MANUFACTURER IS USING SUB PAR COMPONENTS TO SAVE A LITTLE MONEY THEN MAYBE THEY SHOULD BE "ENCOURAGED" TO SAVE THE MONEY ON LESS STRATEGIC COMPONENTS. THESE BREAKDOWNS HAVE ALREADY COST ME OVER $1500. VEHICLE WAS IN MOTION AT MILE MARKER 400 ON I-25 IN NORTHERN NEW MEXICO. TRAVELING STRAIGHT, WARNING MESSAGE CAME ON DASH STATING THAT THE TRAILER BRAKES MALFUNCTIONED. *DT CONSUMER STATED HE IS NOT THE ORIGINAL OWNER.
NHTSA complaint #11190479 — an unverified report by a vehicle owner.
at 9,000 milesLivermore, CO
SERVICE BRAKES
I'VE HAD 2 WHEEL BEARING FAILURES ON THE SAME WHEEL. I'M WONDERING IF THE UNIT IS OVER WEIGHT FOR THESE BEARINGS. GVWR 9995 LB, 2 AXLES RATED 4400 LB EACH, 1536 LB HITCH WEIGHT. UNIT GVWR OF 9995 LB MINUS HITCH WEIGHT OF 1536 LB PUTS 8459 LB ON THE AXLES. TWO 4400 LB AXLES MEANS 8800 LB TOTAL AXLE STRENGTH MINUS 8459 LB TRAILER WEIGHT MEANS AXLES SHOULD BE SUFFICIENT. EXCEPT THAT IT RUNS ON RVD-H 65535 HUBS. I'VE BEEN TOLD THAT "65535" TRANSLATES TO: 6 BOLT, 5.5 INCHES BETWEEN BOLTS AND THE 35 MEANS 3500 LB BEARINGS. IF THE STRENGTH OF AN AXLE IS LIMITED BY ITS WEAKEST COMPONENT THEN IT SEEMS THAT THE WEIGHT LIMIT OF THE AXLE SHOULD BE 3500 LB INSTEAD OF 4400 LB, AND IF THE WEIGHT LIMIT OF THE AXLES IS ACTUALLY 3500 LB INSTEAD OF 4400 LB THEN THE AXLES WOULD BE OVERLOADED BY 1459 LB, I.E. 8459 LB MINUS 7000 LB = 1459 LB WHEN THE WHEEL BEARING FAILED THE FIRST TIME IT WAS REPLACED WITH A 3500 LB. BEARING. AT THAT TIME I DID NOT UNDERSTAND THE POTENTIAL PROBLEM. I AM NOT AN ENGINEER. MAYBE THE COMPONENTS ARE ADEQUATE FOR THE JOB. I KNOW THAT COMPONENTS ARE USUALLY RATED WELL BELOW WHAT THEY CAN TOLERATE BUT, ON THE OTHER HAND, IF THE MANUFACTURER IS USING SUB PAR COMPONENTS TO SAVE A LITTLE MONEY THEN MAYBE THEY SHOULD BE "ENCOURAGED" TO SAVE THE MONEY ON LESS STRATEGIC COMPONENTS. THESE BREAKDOWNS HAVE ALREADY COST ME OVER $1500. VEHICLE WAS IN MOTION AT MILE MARKER 400 ON I-25 IN NORTHERN NEW MEXICO. TRAVELING STRAIGHT, WARNING MESSAGE CAME ON DASH STATING THAT THE TRAILER BRAKES MALFUNCTIONED. *DT CONSUMER STATED HE IS NOT THE ORIGINAL OWNER.
NHTSA complaint #11190479 — an unverified report by a vehicle owner.
at 15,000 milesSAN TAN Valley, AZ
SERVICE BRAKES
SUSPECTED DIMINISHED BRAKING ACTION WHILE TOWING MY 2016 GRAND DESIGN 313 RLTS 37 FOOT RV. WE TOWED FROM THE NORTHEAST TO THE SOUTHWEST THIS LAST SEPTEMBER. ONCE ARRIVING AT OUR DESTINATION AND PLACING THE RV IN STORAGE I BEGAN RESEARCHING THE BRAKE SET UP. THE MANUFACTURER OF THE AXLES LIPPERT COMPONENTS, INC HAD PUT OUT A NOTICE THAT AFFECTED MY RV. THE NOTICE DESCRIBED AN ANOMALY DURING THE ASSEMBLY PROCESS WHERE TOO MUCH WHEEL BEARING GREASE WAS INTRODUCED TO THE HUB ASSEMBLY. THIS CAUSED THE SEALS TO FAIL ALLOWING THE GREASE TO CONTAMINATE THE CRITICAL BRAKE COMPONENTS. MORE SPECIFICALLY THE BRAKE LININGS, ACTIVATION MAGNETS AND THE CORRESPONDING SURFACES OF THE BRAKE DRUM THE COME IN CONTACT WITH. THIS DIMINISHES THE EFFECTIVENESS OF THE BRAKING ACTION SEVERELY. UNDER THE RIGHT CIRCUMSTANCES COULD PROVE DISASTROUS. EVEN FATAL TO NOT ONLY THE DRIVER AND PASSENGER OF THE TOW VEHICLE BUT ANY OTHER PEOPLE TRAVELING ON THE SAME HIGHWAY WITH THE RV IN CLOSE PROXIMITY. LIPPERT ACKNOWLEDGED THE PROBLEM WITH ME AND SENT REPLACEMENT BRAKE SHOE ASSEMBLIES AND SEALS FOR ALL (4) WHEELS. NOT INCLUDING THE BRAKE DRUM, OR BEARING ASSEMBLIES. OR LABOR TO INSTALL THE NEW COMPONENTS. THE WHEEL ASSEMBLIES HAVE NEVER BEEN REMOVED FROM THE RV SINCE NEW. UNTIL THE INSTALLATION OF THE NEW COMPONENTS BEGAN I HAD NEVER SEEN THE EXTENT OF EXCESS GREASE CONTAMINATION I WAS TRAVELING DOWN THE HIGHWAY WITH. PLEASE REFER TO THE ATTACHED PHOTOS. THIS MAY VERY WELL BE AN UNRESOLVED ISSUE ON OTHER RVS ON THE ROAD WITH THESE LIPPERT AXLE ASSEMBLIES. NO ONE EVER CONTACTED ME REGARDING THIS ISSUE. NOT THE RV MANUFACTURER OR LIPPERT. I HAD TO RESEARCH THIS ANOMALY ON MY OWN. PLEASE MAKE OTHERS AWARE OF THE EXTREMELY DANGEROUS SITUATION ON THE BRAKES OF OTHER UNASSUMING RV OWNERS TRAVELING ON OUR HIGHWAYS.
NHTSA complaint #11153382 — an unverified report by a vehicle owner.
at 2,000 milesFort Myers, FL
SUSPENSION
IN AUGUST OF THIS YEAR, I PURCHASED A 2016 GRAND DESIGN REFLECTION 313RLTS TRAVEL TRAILER (USED) FROM A GRAND DESIGN DEALER (PALM BEACH RV, WEST PALM BEACH, FL). VIN: [XXX]. I HAVE DRIVEN THIS TRAILER APPROXIMATELY 2,000 MILES. I NOTICED THAT THE TRAILER WASN'T BRAKING AS GOOD AS IT SHOULD BE, SO I TOOK IT IN TO A LOCAL RV REPAIR SHOP (RVTECH, FT. MYERS, FL) TO HAVE IT CHECKED OUT. UPON INSPECTION, THEY DISCOVERED THAT ALL FOUR OF MY GREASE SEALS HAVE FAILED, AND THAT THE BACKING PLATES AND BRAKES WERE SPLATTERED WITH GREASE, THE DRUM ASSEMBLIES WERE SCORED, THE BRAKE PADS WERE DAMAGED AND NEEDED REPAIR. HE ALSO SAID IT APPEARED THAT THE MAGNETS WERE ACTUALLY DIGGING INTO THE METAL, CREATING FURTHER SCORING. I'M NOT A MECHANIC, BUT THEIR EXPLANATION OF THE DAMAGE THAT WAS DONE WAS THAT IT WAS A DIRECT RESULT OF THE GREASE SEALS FAILING. AFTER RESEARCHING ON THE INTERNET I DISCOVERED THAT THIS IS INDEED A VERY WELL KNOWN PROBLEM - THE GRAND DESIGN OWNER'S FORUM HAS 92 PAGES ON A SINGLE THREAD ABOUT IT. I'M VERY DISAPPOINTED THAT THIS APPEARS TO HAVE BEEN A KNOWN PROBLEM, AND I'VE BEEN DRIVING A 10,000 LB TRAILER WITH BASICALLY NO BRAKES. WHY DIDN'T GRAND DESIGN NOTIFY THEIR DEALERS OF THIS PROBLEM, AND HAVE THE DEALERS CHECK TO SEE IF ANY OF THEIR CUSTOMERS HAD THIS PROBLEM? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11061282 — an unverified report by a vehicle owner.
at 2,000 milesFort Myers, FL
SERVICE BRAKES
IN AUGUST OF THIS YEAR, I PURCHASED A 2016 GRAND DESIGN REFLECTION 313RLTS TRAVEL TRAILER (USED) FROM A GRAND DESIGN DEALER (PALM BEACH RV, WEST PALM BEACH, FL). VIN: [XXX]. I HAVE DRIVEN THIS TRAILER APPROXIMATELY 2,000 MILES. I NOTICED THAT THE TRAILER WASN'T BRAKING AS GOOD AS IT SHOULD BE, SO I TOOK IT IN TO A LOCAL RV REPAIR SHOP (RVTECH, FT. MYERS, FL) TO HAVE IT CHECKED OUT. UPON INSPECTION, THEY DISCOVERED THAT ALL FOUR OF MY GREASE SEALS HAVE FAILED, AND THAT THE BACKING PLATES AND BRAKES WERE SPLATTERED WITH GREASE, THE DRUM ASSEMBLIES WERE SCORED, THE BRAKE PADS WERE DAMAGED AND NEEDED REPAIR. HE ALSO SAID IT APPEARED THAT THE MAGNETS WERE ACTUALLY DIGGING INTO THE METAL, CREATING FURTHER SCORING. I'M NOT A MECHANIC, BUT THEIR EXPLANATION OF THE DAMAGE THAT WAS DONE WAS THAT IT WAS A DIRECT RESULT OF THE GREASE SEALS FAILING. AFTER RESEARCHING ON THE INTERNET I DISCOVERED THAT THIS IS INDEED A VERY WELL KNOWN PROBLEM - THE GRAND DESIGN OWNER'S FORUM HAS 92 PAGES ON A SINGLE THREAD ABOUT IT. I'M VERY DISAPPOINTED THAT THIS APPEARS TO HAVE BEEN A KNOWN PROBLEM, AND I'VE BEEN DRIVING A 10,000 LB TRAILER WITH BASICALLY NO BRAKES. WHY DIDN'T GRAND DESIGN NOTIFY THEIR DEALERS OF THIS PROBLEM, AND HAVE THE DEALERS CHECK TO SEE IF ANY OF THEIR CUSTOMERS HAD THIS PROBLEM? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11061282 — an unverified report by a vehicle owner.
at 1,500 milesDurango, CO
SERVICE BRAKES
OVER PACKED WHEEL BEARINGS FROM FACTORY CAUSING GREASE TO BE FORCED PAST REAR WHEEL BEARING SEALS AND CONTAMINATING ELECTRIC BRAKES. BRAKE EFFECTIVENESS SEVERELY COMPROMISED CAUSING DIFFICULTY IN STOPPING 5TH WHEEL TRAILER. PROBLEM SHOULD HAVE BEEN FOUND BY SELLING DEALERSHIP DURING IT'S FIRST WARRANTY INSPECTION BUT WAS IGNORED OR OVERLOOKED. (TOM STINNETT'S CAMPERS INN RV IN LOUISVILLE KY) FIRST CONTACT WITH COMPANY, DEALERSHIP DENIED WORKING ON THE RV AT ALL, THEN LATER SAID THEY DID IN APRIL OF 2017. THEN CLAIMED THAT THEY ONLY LOOKED AT ONE WHEEL. THAT WHEEL AND THE OTHER THREE WERE BADLY CONTAMINATED WITH GREASE. WE TRUST THAT FACTORY TRAINED SERVICE TECHS WILL KNOW WHAT TO DO AND PROTECT THE GENERAL PUBLIC FROM SAFETY ISSUES BUT IN THIS CASE THEY IGNORED THE BLATANTLY OBVIOUS PROBLEM. HEAVY GREASE ACCUMULATION ON THE WHEEL RIMS IS A DEAD GIVE AWAY OF THE PROBLEM AND DOES NOT REQUIRE ANY EFFORT TO INSPECT, YET NOTHING WAS DONE. (FIRST DETECTED DURING TRANSFER OF OWNERSHIP TO ME ON 8/16/2017)
NHTSA complaint #11020281 — an unverified report by a vehicle owner.
at 200 milesRathdrum, ID
POWER TRAIN
AFTER LESS THAN 200 MILES OF TOTAL TRAVEL, WE ARE INFORMED THAT THE WHEEL BEARINGS AND "BACKING PLATES" NEED TO BE REPLACED TO THE TUNE OF NEARLY $1,000. MY BRAKES ARE GETTING GREASE ON THEM. THIS IS AN OBVIOUS SAFETY HAZARD. SEARCHING ON THE INTERNET - THE WEB IS FULL OF PEOPLE WITH THE SAME ISSUES. THE MANUFACTURER, SO FAR, IS AVOIDING RESPONSIBILITY WITH A LIST OF BS EXCUSES ABOUT OWNERS DOING THEIR OWN MAINTENANCE ETC. BRAKES, BEARINGS, AXLES, BACKING PLATES, SHOULD NOT BE AN ISSUE ON A NEARLY NEW TRAILER WITH LOW MILES AND JUST NOW GETTING IT'S FIRST MAINTENANCE. IN THE WORDS OF MY SERVICE MANAGER "THIS IS A SERIOUS SAFETY ISSUE". SO WHY IS LIPPERT OR GRAND DESIGN NOT DOING THE RESPONSIBLE THING??
NHTSA complaint #11005099 — an unverified report by a vehicle owner.
at 200 milesRathdrum, ID
SERVICE BRAKES
AFTER LESS THAN 200 MILES OF TOTAL TRAVEL, WE ARE INFORMED THAT THE WHEEL BEARINGS AND "BACKING PLATES" NEED TO BE REPLACED TO THE TUNE OF NEARLY $1,000. MY BRAKES ARE GETTING GREASE ON THEM. THIS IS AN OBVIOUS SAFETY HAZARD. SEARCHING ON THE INTERNET - THE WEB IS FULL OF PEOPLE WITH THE SAME ISSUES. THE MANUFACTURER, SO FAR, IS AVOIDING RESPONSIBILITY WITH A LIST OF BS EXCUSES ABOUT OWNERS DOING THEIR OWN MAINTENANCE ETC. BRAKES, BEARINGS, AXLES, BACKING PLATES, SHOULD NOT BE AN ISSUE ON A NEARLY NEW TRAILER WITH LOW MILES AND JUST NOW GETTING IT'S FIRST MAINTENANCE. IN THE WORDS OF MY SERVICE MANAGER "THIS IS A SERIOUS SAFETY ISSUE". SO WHY IS LIPPERT OR GRAND DESIGN NOT DOING THE RESPONSIBLE THING??
NHTSA complaint #11005099 — an unverified report by a vehicle owner.
at 500 milesReno, NV
SERVICE BRAKES
LIPPERT BREAK COMPONENTS. THE GREASE SEALS FAILED ON THE DRUM BREAKS ON MY DOUBLE AXLE TRAILER. THE TRAILER WAS MANUFACTURED 4/2015 AND I NOTICED THE FAILURE BY 7/2017. ALL FOUR BREAK ASSEMBLIES HAD GREASE ON THE DRUM, PADS AND OTHER PARTS. ENTIRE ASSEMBLY HAS BEEN REPLACED AT ALL FOUR WHEELS.
NHTSA complaint #10993770 — an unverified report by a vehicle owner.
at 500 milesSmithfield, VA
WHEELS
LEAKING AXEL SEALS CAUSING GREASE TO COVER BRAKE SHOES, BRAKE MAGNETS AND DRUMS.
NHTSA complaint #10986102 — an unverified report by a vehicle owner.
at 500 milesSmithfield, VA
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
LEAKING AXEL SEALS CAUSING GREASE TO COVER BRAKE SHOES, BRAKE MAGNETS AND DRUMS.
NHTSA complaint #10986102 — an unverified report by a vehicle owner.
at 1,000 milesBruce TWP, MI
SERVICE BRAKES
GREASE GETTING PAST THE SEALS FROM THE BEARINGS. THIS WAS PRESENT ON ALL OF THE WHEELS ON 5TH WHEEL AFFECTING THE BRAKES. UPON INSPECTION GREASE WAS PRESENT ON ALL THE BRAKES AFFECTING THE STOPPING EFFECTIVENESS. TOTALLY UNACCEPTABLE THIS COMPANY KNOWS ABOUT THIS PROBLEM AND HAS NOT CORRECTED IT.
NHTSA complaint #10971004 — an unverified report by a vehicle owner.
at 1,100 milesLouisville, KY
SERVICE BRAKES
AXLE BEARING GREASE LEAKED PAST THE AXLE GREASE SEALS AND COATED THE BRAKE DRUMS AND BRAKE SHOES CAUSING A LOSS OF BRAKING ABILITY.
NHTSA complaint #10957763 — an unverified report by a vehicle owner.
at 2,000 milesOregon City, OR
UNKNOWN OR OTHER
AT ABOUT 2000 MILES I NOTICED AN OILY SUBSTANCE LEAKING ONTO OUR WHEELS OF OUR TRAVEL TRAILER. AT THE SAME TIME THERE WAS A NOTICEABLE DECREASE IN THE BREAKING ABILITY WHEN PULLING THE 5TH WHEEL. UPON INSPECTION OF THE WHEELS AND PULLING OFF THE BREAK DRUMS, THERE WAS LEAKING SEALS AND THE BREAKS WERE CONTAMINATED WITH GREASE. OBVIOUSLY THIS WAS A DEFINITE SAFETY ISSUE THAT SHOULD BE BROUGHT TO YOUR ATTENTION.
NHTSA complaint #10957548 — an unverified report by a vehicle owner.
at 2,000 milesOregon City, OR
SERVICE BRAKES
AT ABOUT 2000 MILES I NOTICED AN OILY SUBSTANCE LEAKING ONTO OUR WHEELS OF OUR TRAVEL TRAILER. AT THE SAME TIME THERE WAS A NOTICEABLE DECREASE IN THE BREAKING ABILITY WHEN PULLING THE 5TH WHEEL. UPON INSPECTION OF THE WHEELS AND PULLING OFF THE BREAK DRUMS, THERE WAS LEAKING SEALS AND THE BREAKS WERE CONTAMINATED WITH GREASE. OBVIOUSLY THIS WAS A DEFINITE SAFETY ISSUE THAT SHOULD BE BROUGHT TO YOUR ATTENTION.
NHTSA complaint #10957548 — an unverified report by a vehicle owner.
at 350 milesAransas Pass, TXFire
ELECTRICAL SYSTEM
MY RV IS ONLY 9 MONTHS OLD AND IT IS ON CITY POWER. LIGHTS WITH MOTION SENSING- THE LIGHT IN THE MOTION SENSING POSITION, STARTED TO SMOKE AND INDICATE FIRE WITHIN THE LIGHT ITSELF. MODEL #SD1510-PIR 12V DC, 4W SMD LED. ON GRAND DESIGNS WEB SITE IT INDICATES NOT TO USE THE LIGHT PICTURED AND TO USE A DIFFERENT PART NUMBER. THEY ARE NO LONGER WANTING TO INSTALL THE ORIGINAL PART FOR SOME REASON. THE POTENTIAL FOR FIRE AND A DEATH ARE HIGH IF WE DON'T REMEDY THIS ISSUE. I WAS FORTUNATE ENOUGH TO BE PRESENT WHEN IT FAILED. I STILL HAVE 4 MORE OF THE SAME LIGHTS IN MY RV.
NHTSA complaint #10926858 — an unverified report by a vehicle owner.
at 200 milesSanta Clara, CA
WHEELS
ALL FOUR AXLE SEALS WERE LEAKING ON THE TRAILER. THE LEAKING GREASE WAS SPRAYED ON THE WHEELS AND ALSO TWO HAD COATED THE BRAKES. THIS APPEARED AFTER I HAD TOWED THE TRAILER FOR 200 MILES AFTER TAKING IT NEW OFF OF THE DEALER LOT.
NHTSA complaint #10923825 — an unverified report by a vehicle owner.
at 200 milesSanta Clara, CA
SUSPENSION
ALL FOUR AXLE SEALS WERE LEAKING ON THE TRAILER. THE LEAKING GREASE WAS SPRAYED ON THE WHEELS AND ALSO TWO HAD COATED THE BRAKES. THIS APPEARED AFTER I HAD TOWED THE TRAILER FOR 200 MILES AFTER TAKING IT NEW OFF OF THE DEALER LOT.
NHTSA complaint #10923825 — an unverified report by a vehicle owner.
at 200 milesSanta Clara, CA
SERVICE BRAKES
ALL FOUR AXLE SEALS WERE LEAKING ON THE TRAILER. THE LEAKING GREASE WAS SPRAYED ON THE WHEELS AND ALSO TWO HAD COATED THE BRAKES. THIS APPEARED AFTER I HAD TOWED THE TRAILER FOR 200 MILES AFTER TAKING IT NEW OFF OF THE DEALER LOT.
NHTSA complaint #10923825 — an unverified report by a vehicle owner.
at 1,500 milesPort Orchard, WA
SERVICE BRAKES
LOSS OF BRAKING ABILITY WHILE TRAVELING, WHEN INVESTIGATING THE PROBLEM FOUND GREASE ON ALL FOUR BRAKE SETS. AXLE AND BRAKES ARE LIPPERT BRAND
NHTSA complaint #10920578 — an unverified report by a vehicle owner.
at 3,000 milesSanta Clara, CA
WHEELS
MY 2016 357BHS HAS A STATED 7K GAWR. THE LCI AXLE IS 7K AND THE WESTLAKE TIRES ARE LISTED AT 3520 WHILE THE 6 LUG WHEELS ARE STAMPED WITH ONLY 3200 LBS WHICH GIVES ME 6400 GAWR AND NOT MEETING THE STATED 7K GAWR.
NHTSA complaint #10907505 — an unverified report by a vehicle owner.
at 1,700 milesShelby Township, MI
SERVICE BRAKES
ONLY 1700 MILES ON UNIT. FOUND AXLE GREASE SEALS BLOWN WITH GREASE ON BRAKES.
NHTSA complaint #10907347 — an unverified report by a vehicle owner.
at 1,000 milesSunriver, OR
SERVICE BRAKES
THE WHEEL BEARING AXLE SEALS FAILED AFTER ABOUT 1,000 MILES OF TOWING WHICH CAUSED GREASE TO COVER THE BRAKE SHOES RESULTING IN AN ALMOST COMPLETE LOSS OF BRAKING. THIS IS A WIDELY KNOWN ISSUE WITH PARTS LIPPERT USES TO ASSEMBLE THE AXLES, WHEEL AND BRAKE ASSEMBLIES.
NHTSA complaint #10897803 — an unverified report by a vehicle owner.
at 3,500 milesSault Ste. Marie, MI
UNKNOWN OR OTHER
WHILE ROLLING DOWN THE HIGHWAY ALL FOUR OF THE WHEEL HUB SEALS LEAKED GREASE ALLOWING GREASE TO ESCAPE AND CONTAMINATE THE BREAKS DUE TO OVER FILLING AND POOR VISCOSITY GREASE. THIS ACCRUED OVER A PERIOD OF TIME TOWING THE TRAILER, THE ATTACHED PICTURE IS OF ONE OF THE HUBS ALL WERE THE SAME.
NHTSA complaint #10895532 — an unverified report by a vehicle owner.
Chatom, ALFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2016 GRAND DESIGN REFLECTION RV. THE VEHICLE CAUGHT FIRE WHILE PARKED. A FIRE REPORT WAS NOT FILED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE CONTACT WAS INFORMED BY THE FIRE MARSHALL THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAILURE. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
NHTSA complaint #10865789 — an unverified report by a vehicle owner.