Owners have filed 11 complaints
about the 2014 Heartland Cyclone with NHTSA between 2014 and 2015.
The largest single group is the tires.
Across this model's run it ranks 3 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 34
Against the median year of the Heartland Cyclone. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2014 compares with every other Heartland Cyclone
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2014 Heartland Cyclone
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Tires
545.5%
Median failure at 3,000 miles
Wheels
218.2%
Median failure at 5,250 miles
Body & Structure
218.2%
Median failure at 2,556 miles
Suspension
19.1%
Median failure at 713 miles
Electrical System
19.1%
Median failure at 4,400 miles
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2014peak 4Apr 2015
Recalls on the 2014 Heartland Cyclone
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2015413312 units in Canada
Label
Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 110 or 120 - Tire Selection and Rims. The certification label may contain incorrect recommended tire size and tire pressure information. This could lead to tire under inflation and/or vehicle overloading, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will apply a revised label if necessary. Note: Although the information on the vehicle labels may be incorrect, tires of the correct size and rating were installed on the affected trailers.
In the owners' own words, exactly as filed with NHTSA.
at 7,500 milesSaratoga Springs, NY
WHEELS
DRIVING SOUTH INTO GA WITH OUR 2104 HEARTLAND CYCLONE 5TH WHEEL ,I STOPPED AT A REST AREA. AS ALWAYS, I DO A WALK ABOUT RV INSPECTION. LOOKING AT THE RV TIRES I SPOTTED A GOLF BALL SIZED BALLON IN THE SIDEWALL OF OUR 235/85R-16 ''TOW MAX" TIRE LOCATED RIGHT AT THE EDGE OF THE RIM. THE TIRES HAVE ABOUT 7,500 MILES ON THEM, EXCELLENT TREAD AND INFLATED TO 80PSI AS RECOMMENDED BY HEARTLAND RV. I PUT THE SPARE ON AND PROCEEDED TO FIND A TIRE SHOP. WE STAYED AT A CAMPING WORLD LOT. ABOUT 2 HOURS INTO OUR STAY WE HEARD A VERY LOUD NOISE. THE TIRE BLEW SITTING WITH NO PRESSURE ON IT, MOUNTED IN THE SPARE TIRE RACK. UPON REMOVAL AT A TIRE SHOP, IT WAS NOTED THAT "THEY WERE PROPERLY INSTALLED" WITH NO CUTS. I REPLACED ALL THE TIRES WITH NEW 14 PLY TRAILER TIRES. I HAVE HEARD OF ALL THE COMPLAINTS OF THESE TIRES AND IT IS TIME FOR ACTION. PLEASE ADVISE.
NHTSA complaint #10706091 — an unverified report by a vehicle owner.
at 7,500 milesSaratoga Springs, NY
TIRES
DRIVING SOUTH INTO GA WITH OUR 2104 HEARTLAND CYCLONE 5TH WHEEL ,I STOPPED AT A REST AREA. AS ALWAYS, I DO A WALK ABOUT RV INSPECTION. LOOKING AT THE RV TIRES I SPOTTED A GOLF BALL SIZED BALLON IN THE SIDEWALL OF OUR 235/85R-16 ''TOW MAX" TIRE LOCATED RIGHT AT THE EDGE OF THE RIM. THE TIRES HAVE ABOUT 7,500 MILES ON THEM, EXCELLENT TREAD AND INFLATED TO 80PSI AS RECOMMENDED BY HEARTLAND RV. I PUT THE SPARE ON AND PROCEEDED TO FIND A TIRE SHOP. WE STAYED AT A CAMPING WORLD LOT. ABOUT 2 HOURS INTO OUR STAY WE HEARD A VERY LOUD NOISE. THE TIRE BLEW SITTING WITH NO PRESSURE ON IT, MOUNTED IN THE SPARE TIRE RACK. UPON REMOVAL AT A TIRE SHOP, IT WAS NOTED THAT "THEY WERE PROPERLY INSTALLED" WITH NO CUTS. I REPLACED ALL THE TIRES WITH NEW 14 PLY TRAILER TIRES. I HAVE HEARD OF ALL THE COMPLAINTS OF THESE TIRES AND IT IS TIME FOR ACTION. PLEASE ADVISE.
NHTSA complaint #10706091 — an unverified report by a vehicle owner.
at 3,100 milesFlorida, FL
TIRES
I BOUGHT A 2013 HEARTLAND CYCLONE IN DEC 2013 AND I ONE YEAR AND LESS THAN 4000 MILES HAVE HAD 5 BLOWN TIRES. ONE IN OCT. 2014 ONE IN DEC 2014 AND 3 IN FEB 2015. TIRES SENT TO DYNAMIC TIRE AND IN MARCH THEY SENT ME A LETTER SAYING IT WAS MY FAULT BECAUSE TIRES WERE UNDERINFLATED OR UNIT WAS OVERWEIGHT. I AIR MY TIRES BEFORE LEAVING EVERY TRIP AND MONTHLY IF UNIT IS NOT MOVED. I SCALED THIS TRAILER AND AM UNDER GROSS AND AXLE WEIGHT. I HAVE THE SCALE TICKET THAT WAS FROM THE SAME DAY THAT I BLEW 2 TIRES. TIRES ARE TOW MAXX 235/80/16/LOAD RANE E. I HAVE BOUGHT NEW TIRES BUT HAVE YET TO GET THE DAMAGE REPAIRED. TIRE COMPANY HAS THE TIRES BUT I TOOK PICTURES BEFORE SENDING THEM.
NHTSA complaint #10704608 — an unverified report by a vehicle owner.
at 600 milesBatavia, OH
TIRES
TOWMAX TIRE FAILURE WITH ONLY 600 MILES.
NHTSA complaint #10672485 — an unverified report by a vehicle owner.
at 4,400 milesSaratoga Springs, NY
ELECTRICAL SYSTEM
2014 HEARTLAND CYCLONE 3110 TOY HAULER. UNIT HAS ABOUT 4,400 MILES SINCE PURCHASED 2/14. UPON DROPPING THE BELLY PAN TO FIX A SEWER PIPE I SAW THIS. UNIT HAS MULTIPLE HOSES AND WIRES RUNNING THRU HOLES IN CHASSIS WITH NO GROMMET PROTECTION FROM CHAFING AND SHORTING OUT ELECTRICAL COMPONENTS WHICH COULD CAUSE A FIRE OR MAKE RV COMPONENTS INOPERABLE. ALSO HYDRAULIC LINES AND WATER LINES ARE RUN THE SAME WAY, CAUSING LEAKS AS THE PIPES CHAFF ON THE METAL EDGES THEY ARE RUN THRU. THERE ARE WIRES RUN BETWEEN THE FRAME AND UNDERBELLY SHOWING SIGNS OF WEAR. THE GRAY AND BLACK HOLDING TANKS WERE BELLIED BADLY BECAUSE THEY HAD STRAPS THAT WERE IMPROPERLY INSTALLED. THE TANKS STRAPS WERE 3-4" BELOW THE BELLIED TANK BOTTOMS HAVING NO USEFUL PURPOSE. THE PLASTIC TANKS COULD HAVE SPLIT SPILLING WASTE AND SEWER CHEMICALS ON THE ROAD. WE HAD TROUBLE GETTING THE GAS SMELL OUT OF THE FRONT TANKS. THERE IS HOT AIR HEATER HOSE THAT IS KINKED ,BLOCKING THE HEATED AIR FROM EFFECTIVELY HEATING THE GARAGE AREA.
NHTSA complaint #10667276 — an unverified report by a vehicle owner.
at 4,400 milesSaratoga Springs, NY
STRUCTURE
2014 HEARTLAND CYCLONE 3110 TOY HAULER. UNIT HAS ABOUT 4,400 MILES SINCE PURCHASED 2/14. UPON DROPPING THE BELLY PAN TO FIX A SEWER PIPE I SAW THIS. UNIT HAS MULTIPLE HOSES AND WIRES RUNNING THRU HOLES IN CHASSIS WITH NO GROMMET PROTECTION FROM CHAFING AND SHORTING OUT ELECTRICAL COMPONENTS WHICH COULD CAUSE A FIRE OR MAKE RV COMPONENTS INOPERABLE. ALSO HYDRAULIC LINES AND WATER LINES ARE RUN THE SAME WAY, CAUSING LEAKS AS THE PIPES CHAFF ON THE METAL EDGES THEY ARE RUN THRU. THERE ARE WIRES RUN BETWEEN THE FRAME AND UNDERBELLY SHOWING SIGNS OF WEAR. THE GRAY AND BLACK HOLDING TANKS WERE BELLIED BADLY BECAUSE THEY HAD STRAPS THAT WERE IMPROPERLY INSTALLED. THE TANKS STRAPS WERE 3-4" BELOW THE BELLIED TANK BOTTOMS HAVING NO USEFUL PURPOSE. THE PLASTIC TANKS COULD HAVE SPLIT SPILLING WASTE AND SEWER CHEMICALS ON THE ROAD. WE HAD TROUBLE GETTING THE GAS SMELL OUT OF THE FRONT TANKS. THERE IS HOT AIR HEATER HOSE THAT IS KINKED ,BLOCKING THE HEATED AIR FROM EFFECTIVELY HEATING THE GARAGE AREA.
NHTSA complaint #10667276 — an unverified report by a vehicle owner.
at 3,000 milesHurricane, UT
WHEELS
A POWER KING TOWMAX TIRE HAD A BLOWOUT WITH ONLY ABOUT 3000 MILES ON IT ON OUR 2014 HEARTLAND CYCLONE TRAILER. I WAS TOLD BY THE MANAGER AT BIG O TIRES THAT THESE TIRES ARE JUNK AND THAT THEY WILL ALL EVENTUALLY HAVE A BLOWOUT. HE ALSO SAID IF WE WERE LUCKY IT WOULDN'T DESTROY OUR TRAILER OR WORST! NOW I HAVE READ BLOGS ON QUITE A FEW WEBSITES AND IT APPEARS TO BE A POTENTIALLY DANGEROUS IF NOT DEADLY PROBLEM WITH THIS PARTICULAR BRAND OF TIRES. THERE ARE A LOT OF CONCERNED AND ANGRY CONSUMERS THAT HAVE ENCOUNTERED THE SAME PROBLEM AS I HAVE. I BELIEVE THAT THESE TIRES SHOULD NOT BE ALLOWED TO BE OUR NATIONAL ROADWAYS JUST BECAUSE WE OWE IT CHINA WITH ALL OUR DEBT TO THEM. PLEASE LOOK INTO THIS COMPANY'S BACKGROUND FOR YOURSELF, YOU WILL AGREE THERE IS A PROBLEM HERE. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10664199 — an unverified report by a vehicle owner.
at 3,000 milesHurricane, UT
TIRES
A POWER KING TOWMAX TIRE HAD A BLOWOUT WITH ONLY ABOUT 3000 MILES ON IT ON OUR 2014 HEARTLAND CYCLONE TRAILER. I WAS TOLD BY THE MANAGER AT BIG O TIRES THAT THESE TIRES ARE JUNK AND THAT THEY WILL ALL EVENTUALLY HAVE A BLOWOUT. HE ALSO SAID IF WE WERE LUCKY IT WOULDN'T DESTROY OUR TRAILER OR WORST! NOW I HAVE READ BLOGS ON QUITE A FEW WEBSITES AND IT APPEARS TO BE A POTENTIALLY DANGEROUS IF NOT DEADLY PROBLEM WITH THIS PARTICULAR BRAND OF TIRES. THERE ARE A LOT OF CONCERNED AND ANGRY CONSUMERS THAT HAVE ENCOUNTERED THE SAME PROBLEM AS I HAVE. I BELIEVE THAT THESE TIRES SHOULD NOT BE ALLOWED TO BE OUR NATIONAL ROADWAYS JUST BECAUSE WE OWE IT CHINA WITH ALL OUR DEBT TO THEM. PLEASE LOOK INTO THIS COMPANY'S BACKGROUND FOR YOURSELF, YOU WILL AGREE THERE IS A PROBLEM HERE. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10664199 — an unverified report by a vehicle owner.
at 2,400 milesLAS Vegas, NV
TIRES
JULY OF 2014 PURCHASED NEW TOYHAULER TRAILER, HEARTLAND ROAD WARRIOR RW 348. RV CAME WITH POWER KING TOWMAX LT235/80R16 E TIRES. WITH LESS THAN 2,500 MILES, TIRE TREAD SEPARATED CAUSING BLOWOUT. TIRE CAUSED $2,000 OF DAMAGE TO TRAILER. BLOWOUT OCCURRED ON SEPT 18, 2014. TIRES WERE WELL MAINTAINED AND CHECKED. NEVER DRIVEN OVER 62 MILES AN HOUR, AND ALWAYS ON PAVEMENT. NEVER OVERLOADED. REMAINING TIRES WILL BE REPLACED BEFORE NEXT BLOWOUT, DUE TO SAFETY CONCERNS AND THE NUMEROUS BAD REVIEWS.
NHTSA complaint #10641899 — an unverified report by a vehicle owner.
at 713 milesSaratoga Springs, NY
SUSPENSION
I ORDERED AND PICKED UP MY HEARTLAND 2014 ,3110 CYCLONE FROM FACTORY DEALER #001 IN ELHHARDT ,IN. FEB,25,2014. TOWED UNIT HOME 713 MILES WITH NO SNOW STORMS/ RAIN. PREPPED AND STOCKED UNIT FOR 1ST TRIP IN MARCH. STARTED TO NOTICE LOTS OF RUST ALL OVER SUSPENSION AND CHASSIS AND COMPONENTS INCLUDING PROPANE GAS LINES. REPEATED EMAILS/PICTURES AND PHONE CONVERSATIONS WITH LIPPERT COMPONENTS WENT UNHEARD. THE FACTORY DENIES RUST. I'VE HAD TO POWER WASH /WIRE BRUSH, SCAPE AS MUCH RUST OFF AND PAINT AND UNDERCOAT. SEEMS TO BE SOME SORT OF ELECTROLYSIS GOING ON ALSO. THE CHASSIS IS ALSO PRETTY FLEXIBLE AS DOORS DO NOT CLOSE ON SLIGHT GRADE WITHOUT THE USE OF LEVELING JACKS. DISAPPOINTED IN THE WAY RV MANUFACTURES GO VASTLY UNREGULATED.
NHTSA complaint #10627169 — an unverified report by a vehicle owner.
at 713 milesSaratoga Springs, NY
STRUCTURE
I ORDERED AND PICKED UP MY HEARTLAND 2014 ,3110 CYCLONE FROM FACTORY DEALER #001 IN ELHHARDT ,IN. FEB,25,2014. TOWED UNIT HOME 713 MILES WITH NO SNOW STORMS/ RAIN. PREPPED AND STOCKED UNIT FOR 1ST TRIP IN MARCH. STARTED TO NOTICE LOTS OF RUST ALL OVER SUSPENSION AND CHASSIS AND COMPONENTS INCLUDING PROPANE GAS LINES. REPEATED EMAILS/PICTURES AND PHONE CONVERSATIONS WITH LIPPERT COMPONENTS WENT UNHEARD. THE FACTORY DENIES RUST. I'VE HAD TO POWER WASH /WIRE BRUSH, SCAPE AS MUCH RUST OFF AND PAINT AND UNDERCOAT. SEEMS TO BE SOME SORT OF ELECTROLYSIS GOING ON ALSO. THE CHASSIS IS ALSO PRETTY FLEXIBLE AS DOORS DO NOT CLOSE ON SLIGHT GRADE WITHOUT THE USE OF LEVELING JACKS. DISAPPOINTED IN THE WAY RV MANUFACTURES GO VASTLY UNREGULATED.
NHTSA complaint #10627169 — an unverified report by a vehicle owner.