Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2004 Holiday Rambler Vacationer
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Brakes
753.8%
Median failure at 21,500 miles
Equipment & Accessories
323.1%
Median failure at 10,860 miles
Body & Structure
17.7%
Steering
17.7%
Median failure at 24,800 miles
Electrical System
17.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2006peak 4Dec 2010
Recalls on the 2004 Holiday Rambler Vacationer
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2008315660 units in Canada
Label
On certain vehicles, cargo carrying capacity value was not listed on the compliance label. The missing data might prevent the operator from knowing the proper loading capacity of the vehicle, possibly leading to an overloading situation, affecting vehicle handling and stability, possibly resulting in a vehicle crash. Correction: Dealers will install an updated label.
Recall 2006229143 units in Canada
Fuel System
On certain Workhorse Custom Chassis equipped motorhomes, the engine fuel rail pulse damper retainer clip may fracture, resulting in inadequate retention of the damper. If the damper comes loose, a fuel leak may result in the underhood area which may cause a fire. Correction: Dealers will replace the engine fuel rail pulse damper retainer clip.
Recall 20062081,501 units in Canada
Fuel System
On certain motorhomes equipped with Workhorse Custom Chassis, the engine fuel rail pulse damper retainer clip may fracture, resulting in inadequate retention of the damper. If the damper comes loose, a fuel leak may result in the underhood area which may result in a fire. Correction: Dealers will replace the engine fuel rail pulse damper retainer clip.
Recall 2006158110 units in Canada
Lights And Instruments
Certain Workhorse Custom Chassis equipped vehicles fail to comply with CMVSS 101 and 105. Specifically the instrument cluster ABS telltale and other brake warning signals fail to conform to the Federal Safety Standards. Incorrect software may fail to illuminate the warning lamps for brake failures. This would result in the driver not knowing when a brake failure had occurred and result in an accident. Correction: Dealers will reprogram the instrument cluster.
In the owners' own words, exactly as filed with NHTSA.
at 31,500 milesPoway, CA
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 HOLIDAY RAMBLER VACATIONER. THE CONTACT RECEIVED A RECALL NOTICE IN THE MAIL FOR THE BRAKE CALIPERS ON THE WORKHORSE, BUT HIS ROTORS WERE ALSO DEFECTIVE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT THEY INFORMED HIM THAT THE ROTORS WERE NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED AT HIS EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,500. THE VIN WAS UNAVAILABLE. UPDATED 01/11/2011
NHTSA complaint #10368546 — an unverified report by a vehicle owner.
at 21,500 milesLocust, NC
SERVICE BRAKES, HYDRAULIC
TOTAL BRAKE LOST ABS ALARM. PUMPED BRAKES AND USED EMER. BRAKES TO STOP. ABS LITE STAYS ON.
NHTSA complaint #10334016 — an unverified report by a vehicle owner.
at 11,610 milesWayne, NJ
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 HOLIDAY RAMBLER VACATIONER. WHILE DRIVING AT 20 MPH HE ATTEMPTED TO APPLY THE BRAKES AND THEY EXTENDED TO THE FLOOR AND FAILED TO STOP THE VEHICLE. HE WAS ABLE TO SAFELY MANEUVER THE VEHICLE TO THE EMERGENCY LANE UNTIL THE BRAKES WERE NO LONGER OVER HEATED. THE CONTACT WAS ABLE TO DRIVE SAFELY TO HIS DESTINATION. A BURNING SMELL WAS PRESENT IN THE BRAKING AREA SINCE THE VEHICLE WAS PURCHASED; HOWEVER, THE DEALER STATED THAT SMELL WAS THE NEW INSTALLATION BURNING OFF. THE CONTACT CONTINUED TO DRIVE THE VEHICLE UNTIL HE LOST THE ABILITY TO ENGAGE THE BRAKES. THE DEALER WAS UNABLE TO DETERMINE THE FAILURE SINCE IT COULD NOT BE DUPLICATED. THE REAR BRAKE CALIPER ON THE DRIVERS SIDE WAS REPLACED AT THE OWNERS EXPENSE FOR $642.68. TWO YEARS LATER, WHILE DRIVING APPROXIMATELY 20 MPH AND APPLYING THE BRAKES THEY WERE NOT ENGAGING WITH ENOUGH RESISTANCE. THE DEALER IS CURRENTLY INSPECTING THE VEHICLE. THE MANUFACTURER STATED THAT SINCE THERE WAS NO EXISTING RECALL HE WOULD NOT BE REIMBURSED FOR THE PREVIOUS REPAIRS. THE FAILURE MILEAGE WAS 11,610 AND THE CURRENT MILEAGE WAS 15,200.
NHTSA complaint #10281180 — an unverified report by a vehicle owner.
at 24,721 milesPanama City, FL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL*THE CONTACT OWNS A 2004 HOLIDAY RAMBLER VACATIONER COACH. THE CONTACT STATED THAT THE BRAKE CALIPERS WERE BINDING ON THE BRAKES. THE DEALER ORDERED PARTS, BUT DID NOT KNOW IF THEY HAD ARRIVED YET. THE CONTACT ORDERED THE PARTS ON JULY 21, 2009 AND STILL HAVE NOT RECEIVED THE PARTS. THE FAILURE MILEAGE WAS 24,721.
NHTSA complaint #10279346 — an unverified report by a vehicle owner.
at 35,000 milesHorseheads, NY
SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE ON MY 2003 WORKHORSE HOLIDAY RAMBLER MOTOR HOME. HAD TO REPLACE ALL ROTORS AND PADS BECAUSE OF CRACKING AND STICKING. BRAKES CONTINUOUSLY OVERHEATED WITH NORMAL USE. ONLY 35,000 MILES ON VEHICLE.
NHTSA complaint #10262476 — an unverified report by a vehicle owner.
at 24,800 milesFernley, NV
STEERING
TL*THE CONTACT OWNS A 2004 HOLIDAY RAMBLER VACATIONER. WHILE DRIVING AT ANY SPEED, THE VEHICLE TENDS TO SWAY FROM RIGHT TO LEFT. THE FAILURE HAS BEEN OCCURRING EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 25,486 AND FAILURE MILEAGE WAS 24,800.
NHTSA complaint #10234676 — an unverified report by a vehicle owner.
at 10,860 milesST. Petersburg, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ODOR OF BRAKE PADS AND PARTIAL LOSS OF BRAKES DURING STOP AND GO TRAFFIC. THE CONSUMER STATED REPLACED SPEED SENSORS AND THE ABS SYSTEM FAILED. THE DEALER STATED THE REFRIGERATOR WAS INOPERABLE. UPDATED 09/27/07
NHTSA complaint #10201911 — an unverified report by a vehicle owner.
at 10,860 milesST. Petersburg, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
ODOR OF BRAKE PADS AND PARTIAL LOSS OF BRAKES DURING STOP AND GO TRAFFIC. THE CONSUMER STATED REPLACED SPEED SENSORS AND THE ABS SYSTEM FAILED. THE DEALER STATED THE REFRIGERATOR WAS INOPERABLE. UPDATED 09/27/07
NHTSA complaint #10201911 — an unverified report by a vehicle owner.
at 10,860 milesST. Petersburg, FL
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
ODOR OF BRAKE PADS AND PARTIAL LOSS OF BRAKES DURING STOP AND GO TRAFFIC. THE CONSUMER STATED REPLACED SPEED SENSORS AND THE ABS SYSTEM FAILED. THE DEALER STATED THE REFRIGERATOR WAS INOPERABLE. UPDATED 09/27/07
NHTSA complaint #10201911 — an unverified report by a vehicle owner.
Phelps, NY
ELECTRICAL SYSTEM
THE UNIT HAS BEEN FALLING APART SINCE WE PURCHASED IT. THE MAIN ISSUES ARE WITH THE COACH PORTION. BROKEN CABINETS, PLUMBING LEAKS, ELECTRICAL ISSUES, BUT THE COACH HAS A LIST WHICH GROWS WITH EVERY USE. THE MANUFACTURER HAS BUILT A POOR PRODUCT AND THE DEALER HAS HAD LITTLE OR NO EFFECT IN CORRECTING THE ISSUES. IT TAKES MANY MONTHS OF WAITING FOR A PHONE CALL TO HEAR OF ORDERED PARTS OR BACK ORDERED PARTS ONLY TO FINALLY SCHEDULE AN APPOINTMENT FOR SERVICE. EACH TIME WE SPEAK WITH A COLTON RV REPRESENTATIVE, OUR SITUATION IS NEW TO THEM, BASICALLY, THEY KEEP FORGETTING ABOUT US. WHEN THEY HAVE HAD THE UNIT, ITEMS HAVE GONE UNREPAIRED EVEN THOUGH WE WERE ADVISED THAT THEY WERE REPAIRED AND EACH TIME, OUR VEHICLE HAS COME BACK WITH A NEW DAMAGED ITEM. WE CANNOT GET THEM TO TAKE OUR SERIOUS ISSUES WITH ANY COMMITMENT.
NHTSA complaint #10159727 — an unverified report by a vehicle owner.
Phelps, NY
STRUCTURE
THE UNIT HAS BEEN FALLING APART SINCE WE PURCHASED IT. THE MAIN ISSUES ARE WITH THE COACH PORTION. BROKEN CABINETS, PLUMBING LEAKS, ELECTRICAL ISSUES, BUT THE COACH HAS A LIST WHICH GROWS WITH EVERY USE. THE MANUFACTURER HAS BUILT A POOR PRODUCT AND THE DEALER HAS HAD LITTLE OR NO EFFECT IN CORRECTING THE ISSUES. IT TAKES MANY MONTHS OF WAITING FOR A PHONE CALL TO HEAR OF ORDERED PARTS OR BACK ORDERED PARTS ONLY TO FINALLY SCHEDULE AN APPOINTMENT FOR SERVICE. EACH TIME WE SPEAK WITH A COLTON RV REPRESENTATIVE, OUR SITUATION IS NEW TO THEM, BASICALLY, THEY KEEP FORGETTING ABOUT US. WHEN THEY HAVE HAD THE UNIT, ITEMS HAVE GONE UNREPAIRED EVEN THOUGH WE WERE ADVISED THAT THEY WERE REPAIRED AND EACH TIME, OUR VEHICLE HAS COME BACK WITH A NEW DAMAGED ITEM. WE CANNOT GET THEM TO TAKE OUR SERIOUS ISSUES WITH ANY COMMITMENT.
NHTSA complaint #10159727 — an unverified report by a vehicle owner.
Phelps, NY
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
THE UNIT HAS BEEN FALLING APART SINCE WE PURCHASED IT. THE MAIN ISSUES ARE WITH THE COACH PORTION. BROKEN CABINETS, PLUMBING LEAKS, ELECTRICAL ISSUES, BUT THE COACH HAS A LIST WHICH GROWS WITH EVERY USE. THE MANUFACTURER HAS BUILT A POOR PRODUCT AND THE DEALER HAS HAD LITTLE OR NO EFFECT IN CORRECTING THE ISSUES. IT TAKES MANY MONTHS OF WAITING FOR A PHONE CALL TO HEAR OF ORDERED PARTS OR BACK ORDERED PARTS ONLY TO FINALLY SCHEDULE AN APPOINTMENT FOR SERVICE. EACH TIME WE SPEAK WITH A COLTON RV REPRESENTATIVE, OUR SITUATION IS NEW TO THEM, BASICALLY, THEY KEEP FORGETTING ABOUT US. WHEN THEY HAVE HAD THE UNIT, ITEMS HAVE GONE UNREPAIRED EVEN THOUGH WE WERE ADVISED THAT THEY WERE REPAIRED AND EACH TIME, OUR VEHICLE HAS COME BACK WITH A NEW DAMAGED ITEM. WE CANNOT GET THEM TO TAKE OUR SERIOUS ISSUES WITH ANY COMMITMENT.
NHTSA complaint #10159727 — an unverified report by a vehicle owner.
Phelps, NY
EQUIPMENT
THE UNIT HAS BEEN FALLING APART SINCE WE PURCHASED IT. THE MAIN ISSUES ARE WITH THE COACH PORTION. BROKEN CABINETS, PLUMBING LEAKS, ELECTRICAL ISSUES, BUT THE COACH HAS A LIST WHICH GROWS WITH EVERY USE. THE MANUFACTURER HAS BUILT A POOR PRODUCT AND THE DEALER HAS HAD LITTLE OR NO EFFECT IN CORRECTING THE ISSUES. IT TAKES MANY MONTHS OF WAITING FOR A PHONE CALL TO HEAR OF ORDERED PARTS OR BACK ORDERED PARTS ONLY TO FINALLY SCHEDULE AN APPOINTMENT FOR SERVICE. EACH TIME WE SPEAK WITH A COLTON RV REPRESENTATIVE, OUR SITUATION IS NEW TO THEM, BASICALLY, THEY KEEP FORGETTING ABOUT US. WHEN THEY HAVE HAD THE UNIT, ITEMS HAVE GONE UNREPAIRED EVEN THOUGH WE WERE ADVISED THAT THEY WERE REPAIRED AND EACH TIME, OUR VEHICLE HAS COME BACK WITH A NEW DAMAGED ITEM. WE CANNOT GET THEM TO TAKE OUR SERIOUS ISSUES WITH ANY COMMITMENT.
NHTSA complaint #10159727 — an unverified report by a vehicle owner.