38 of the 1,855 complaints about the 2008 Honda Accord are about the equipment — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 7,050 miles.
38
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
EQUIPMENT
The contact owns a 2008 Honda Accord. While attempting to register the vehicle, the contact was informed of NHTSA Campaign Number: 09E063000(EQUIPMENT). The contact indicated that the vehicle could not be register at local DMV office due to the incomplete recall; the contact indicated that the part listed in the recall was not installed onto the vehicle.
NHTSA complaint #11739317 — an unverified report by a vehicle owner.
EQUIPMENT
I just want to get rid of this recall. Full nose mask has been disposed long time ago.
NHTSA complaint #11474265 — an unverified report by a vehicle owner.
EQUIPMENT
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA ACCORD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS), 16V056000 (AIR BAGS), AND 09E063000 (EQUIPMENT). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10971130 — an unverified report by a vehicle owner.
EQUIPMENT
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA ACCORD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS), 16V056000 (AIR BAGS), AND 09E063000 (EQUIPMENT). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN
NHTSA complaint #10944568 — an unverified report by a vehicle owner.
EQUIPMENT
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA ACCORD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS), 16V056000 (AIR BAGS) AND 09E063000 (EQUIPMENT) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10917310 — an unverified report by a vehicle owner.
EQUIPMENT
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA ACCORD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000, 16V056000, 15V665000 (AIR BAGS) AND 09E063000 (EQUIPMENT). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10906142 — an unverified report by a vehicle owner.
EQUIPMENT
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA ACCORD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS), 16V056000 (AIR BAGS), 15V665000 (AIR BAGS), AND 09E063000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10899301 — an unverified report by a vehicle owner.
EQUIPMENT
TL* THE CONTACT OWNS A 2008 HONDA ACCORD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS), 16V056000 (AIR BAGS), AND 09E063000 (EQUIPMENT). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10892065 — an unverified report by a vehicle owner.
EQUIPMENT
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA ACCORD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000, 16V056000, 15V665000 (AIR BAGS) AND 09E06300 (EQUIPMENT) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/20/16*LJ
NHTSA complaint #10888245 — an unverified report by a vehicle owner.
EQUIPMENT
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA ACCORD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 09E063000 (EQUIPMENT). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT RESPECTIVELY.
NHTSA complaint #10887663 — an unverified report by a vehicle owner.
EQUIPMENT
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 HONDA ACCORD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V665000 (AIR BAGS), 16V056000 (AIR BAGS), 16V346000 (AIR BAGS), AND 09E063000 (EQUIPMENT). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10885922 — an unverified report by a vehicle owner.
EQUIPMENT
TL* THE CONTACT OWNS A 2008 HONDA ACCORD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V665000 (AIR BAGS) AND 09E063000 (EQUIPMENT) AND STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10821307 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2008 HONDA ACCORD. CONSUMER WRITES IN REGARDS TO BRAKE , ENGINE, ELECTRICAL, AIR BAG LIGHT, SEAT BELT, LIGHT PROBLEMS AND RADIO PROBLEMS. *SMD THE CONSUMER STATED THE PISTONS WERE REPLACED A COUPLE OF YEARS AGO. THE ENGINE HAS BEEN MISFIRING SINCE JULY 2014. THE COILS, SPARK PLUGS AND FUEL INJECTORS WERE REPLACED AND THE CHECK ENGINE LIGHT CONTINUED TO STAY ON.
NHTSA complaint #10680196 — an unverified report by a vehicle owner.
EQUIPMENT
2008 HONDA ACCORD. CONSUMER WRITES IN REGARDS TO VEHICLE TOUCH SCREEN DANGERS. *SMD
NHTSA complaint #10692471 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TL* THE CONTACT OWNS A 2008 HONDA ACCORD. THE CONTACT STATED THAT THE VEHICLE NAVIGATION SYSTEM WAS DEFECTIVE. THE CONTACT MENTIONED THAT THE LIGHT WOULD STAYED IN DIMMED POSITION THEREFORE, HE COULD NOT SEE ANY OF THE DIRECTIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED HIM TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 45,000. UPDATED 11/03/11*LJ UPDATED 11/14/11
NHTSA complaint #10422591 — an unverified report by a vehicle owner.
EQUIPMENT
NEED ASSISTANCE IN A MATTER THAT HAS BEEN SETTLED THROUGH A CLASS ACTION SUIT FILED AGAINST HONDA IN SEPT/09, WHICH I JUST FOUND OUT ABOUT ON 4/25/11. I NEVER RECEIVED A NOTIFICATION, BUT I WAS MADE AWARE OF THE CLASS ACTION AFTER ATTEMPTING TO MAKE A CALL TO THE COMPANY?S COMPLAINT HOTLINE TO VERIFY IF THERE HAD BEEN OTHER COMPLAINTS ABOUT PREMATURE WEARING OF THE REAR BRAKES AS THIS WAS MY 3RD REPLACEMENT. MY REPLACEMENT EQUALED OUT TO AROUND EVERY 25,000 TO 30,000 MILES. IF YOU KNOW ANYTHING ABOUT BRAKES AND HOW THEY WORK IF DRIVEN APPROPRIATELY TYPICALLY YOUR FRONT BREAKS WEAR FIRST AND YOUR REAR CAN LAST ANYWHERE BETWEEN 50,000 AND 70, 000 MILES. SINCE I HAVE OWNED THIS VEHICLE I HAVE REPLACED THE FRONT BRAKES ONE TIME AND CHANGED MY REAR BRAKES 3 TIMES (CURRENTLY I HAVE 94,000 HIGHWAY MILES) IF YOU ASK ANY MECHANIC THEY WILL TELL YOU THAT THE LIFE EXPECTANCY OF THE REAR BRAKES SHOULD LAST AT LEAST 2 TO 3 TIMES LONGER THAN THE FRONT BRAKES. I HAVE PROOF THAT THERE WERE NO SIGNIFICANT CHANGES IN THE LIFE OF THE NEW BRAKE PADS HONDA CREATED TO CORRECT THE PROBLEM. NOT KNOWING OF THE CLASS ACTION I NEVER SUBMITTED A CLAIM FOR A REIMBURSEMENT, BUT I FOUND THAT HONDA HAD ALREADY STARTED USING THE NEW BRAKES STATED IN THE CLAIM. THE DEFECTIVE BRAKES LASTED 30,000, AND NEW BRAKES LASTED EXACTLY THE SAME. I THEN I AM STUCK PAYING MAINTENANCE FEES FOR A DEFECTIVE ELECTRONIC BRAKING DISTRIBUTION SYSTEM, FOR AS LONG AS I OWN THE VEHICLE; NEW BRAKES AND POSSIBLE ROTOR DAMAGE EVERY 30,000 MILES. I HAVE TRIED TO RESOLVE THIS WITH HONDA AND THE ATTORNEYS WHO REPRESENTED THE CUSTOMERS, WITH NO RESOLUTION. ALL I AM ASKING IS FOR 100% CORRECTION IN THE DEFECTIVE BRAKING SYSTEM.
NHTSA complaint #10402027 — an unverified report by a vehicle owner.
EQUIPMENT
PREMATURE BRAKE WEAR ON 2008 HONDA ACCORD/MILEAGE AT TIME OF REPAIR IN SEPTEMBER 2010 WAS 21,138 MILES. CAR WAS IN SERVICE SINCE 12/08/09.
NHTSA complaint #10354766 — an unverified report by a vehicle owner.
EQUIPMENT
2008 HONDA ACCORD, TOOK IT TO ANOTHER HONDA DEALER AND THEY STATED IN WRITTING THAT THE BRAKES WERE PUT ON WRONG BY THE PREVIOUS DEALER (STEVE JONES HONDA OF ABERDEEN 910-6921-2111). I CONTACTED HONDA CORP, BECAUSE STEVE JONES TOLD ME TO TAKE A FLYING LEAP AND CONTACT THEM AND GET INVOLVED WITH THE CLASS ACTION LAWSUIT, CAN NOT BECAUSE IT WAS THERE SHOTTY WORK. PLEASE ASSIST IN THIS SITUATION. FORMAL COMPLAINT WITH HONDA CORP IS NUMBERED [XXX] . PLEASE RETRIEVE MY INFORMATION SOON BECAUSE GETTING READY TO BE DEPLOYED BACK TO AFGHANISTAN. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10339689 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2008 HONDA ACCORD. CONSUMER STATES AIR CONDITION BLOWS OUT HOT AIR *TGW THE CONSUMER WAS INFORMED BY THE DEALER, A ROCK MUST HAVE KICKED UP FROM THE ROAD AND PENETRATED THE CONDENSER FOR THE AIR CONDITIONER.
NHTSA complaint #10329650 — an unverified report by a vehicle owner.
EQUIPMENT
BOTH REMOTE CONTROLS LOSE RANGE OF OPERATION WITHIN MONTHS OF REPLACING BATTERIES. THIS HAS BECOME VERY FRUSTRATING, WHERE I OFTEN NEED TO BE STANDING RIGHT NEXT TO THE CAR TO LOCK/UNLOCK IT. I ACTUALLY REVERTED TO USING THE REMOTE OF MY HONDA REMOTE CAR STARTER INSTEAD OF THE KEY REMOTE ITSELF (OF WHICH HAS ITS OWN SET OF PROBLEMS).
NHTSA complaint #10329695 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AROUND 4:45 P.M., THURSDAY, MARCH 11, 2010, I TOOK MY '08 HONDA ACCORD TO GOODSON HONDA I-45 NORTH, HOUSTON, TEXAS, BECAUSE AT APPROXIMATELY 30,000 MILES LOUD NOISES WAS COMING FROM THE REAR OF THE VEHICLE. IT APPEARED THAT I WAS HAVING SERIOUS BRAKE PROBLEMS. AFTER AN INQUIRY OF THE BRAKE'S QUALITY AND PERFORMANCE, THE SERVICE ADVISOR, CARL REED CONFIRMED THAT THE REAR BRAKE SHOES WOULD BE REPLACED WITH A BETTER QUALITY. HE INFORMED ME THAT HONDA'S CORPORATE OFFICE HAD SELECTED A NEW COMPANY THAT WOULD PROVIDE BETTER QUALITY, AND LONGER LIFE SPANS OF THEIR BRAKE SHOES AND PADS. IN ADDITION, HONDA'S TECHNICIAN HAD TO REPLACE THE FRONT BRAKE PADS AT APPROXIMATELY 20,000 MILES. THE QUALITIES OF THE BRAKE SYSTEM USING LOW QUALITY BRAKE PADS AND SHOES HAVE PROVEN TO BE A NUISANCE FOR OWNERS. THE SERVICE ADVISOR, CARL REED, DROVE THE VEHICLE TO THE REAR OF CUSTOMER SERVICE AND IT STAYED HIDDEN FOR ABOUT 20 MINUTES. THEN ONE OF HONDA'S ROUGE TECHNICIANS, JOSE TERDOMO, DROVE THE VEHICLE INSIDE THE SERVICE AREA WHERE IT WAS VISIBLE FROM A WINDOW. HE KEPT THE HOOD OF THE VEHICLE OPEN AS HE REMOVED THE REAR BRAKE SHOES. AROUND 6:10 REPAIRS WERE COMPLETED, AND I CHECKED THE VEHICLE OUT AT 6:19. WHEN I TURNED THE AIR CONDITION ON AFTER DEPARTING FROM GOODSON HONDA SERVICE DEPARTMENT, CONTAMINATED AIR FLOWING FROM THE VENTS INITIATED AN IMMEDIATE RESPIRATORY DISCOMFORT. WHILE VENTURING BACK AND FORTH TO WORK FRIDAY, 03/12/2010, THE AIR QUALITY THAT FLOWED FROM THE VENT WAS UNFIT FOR HUMANS TO BREATHE. AS IT FLOWED FROM THE AIR CONDITION VENTS, IT PERMEATED THE AIR WITH DANGEROUS NANOPARTICLES, LETHAL CHEMICALS, AND IRRITANT GASES COMPRESSED WITH TETRAFLUOROETHANE (R-134A). THIS DANGEROUS MIXTURE QUICKLY ATTACKS THE RESPIRATORY AND CENTRAL NERVOUS SYSTEMS WITH ITS LETHAL COMBINATION. IF YOU NEED FURTHER INFORMATION, PLEASE FEEL FREE TO CONTACT ME.
NHTSA complaint #10319482 — an unverified report by a vehicle owner.
EQUIPMENT
I OWN A 2008 HONDA ACCORD LX-P. ON WED., SEPT. 16, I HIT A PIECE OF CONSTRUCTION DEBRIS IN THE ROAD. THE METAL PUNCTURED THE FRONT DRIVER-SIDE TIRE. WHEN I STOPPED TO INSPECT THE TIRE AND REPLACE IT WITH THE TEMPORARY SPARE, I FOLLOWED THE PROCEDURES FOR USING THE STANDARD-ISSUE JACK THAT CAME WITH THE VEHICLE TO GET THE DAMAGED TIRE OFF THE CAR. THE JACK, HOWEVER, BENT UNDER THE WEIGHT OF THE VEHICLE; THEN IT SLIPPED OUT FROM UNDER THE FRAME, CAUSING DAMAGE TO THE METAL BELOW THE DOOR. THE JACK, WHICH DOES NOT FEATURE A SLOT (MORE OF AN INDENTED PLATE) TO FIT NEATLY AROUND THE REINFORCED PART OF THE FRAME, DID NOT HOLD UP THE CAR. BECAUSE I BELIEVE THE POORLY DESIGNED JACK CONTRIBUTED TO THE DAMAGE, I CONTACTED AMERICAN HONDA CUSTOMER SERVICE AND STARTED A CASE. FOLLOWING THE DIRECTION OF MY CASE MANAGER, DAVID KITCHEN, I VISITED THE BREAKAWAY HONDA, WHERE THE PARTS TECHNICIAN COMMENTED THAT I DID INDEED HAVE A "DEFECTIVE JACK." HE TOOK PICTURES, GAVE ME AN ESTIMATE, THEN COMMUNICATED THIS TO DAVID KITCHEN. THIS WAS ON OCT. 21, 2009. SINCE THEN, I HAVE FALLEN INTO A "BLACK HOLE" WITH AMERICAN HONDA CUSTOMER SERVICE. I HAVE LEFT MANY MESSAGES FOR DAVID KITCHEN, WITH VERY LITTLE RESPONSE OR FEEDBACK. I EVEN SENT A LETTER TO HIROYUKI YAMADA, COO OF CUSTOMER SERVICE, WHICH HE NEVER ACKNOWLEDGED. FINALLY, ON JANUARY 19, 2010, I WAS INFORMED BY MR. KITCHEN THAT MY REQUEST FOR ASSISTANCE TO REPAIR THE VEHICLE WAS REJECTED BY AMERICAN HONDA BECAUSE THE HONDA ENGINEERS "COULD NOT VERIFY THE CONDITIONS UNDER WHICH I USED THE JACK." I SHARED THAT THIS ANSWER WAS UNSATISFACTORY -- THAT I WAS TOLD BY THE PARTS TECHNICIAN THAT I HAD A DEFECTIVE JACK -- AND REQUESTED ANOTHER PERSON WITHIN AMERICAN HONDA TO WHOM I COULD APPEAL. MR. KITCHEN SAID THE DECISION WAS HIS AND THERE WAS NO OPPORTUNITY FOR APPEAL. MR. KITCHEN HAS ALL PHOTOS, ESTIMATES AND CORRESPONDENCE REGARDING THIS CASE. FOUR MONTHS OF WAITING ON A RELATIVELY SIMPLE MATTER IS INEXCUSABLE.
NHTSA complaint #10301674 — an unverified report by a vehicle owner.
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
I OWN A 2008 HONDA ACCORD LX-P. ON WED., SEPT. 16, I HIT A PIECE OF CONSTRUCTION DEBRIS IN THE ROAD. THE METAL PUNCTURED THE FRONT DRIVER-SIDE TIRE. WHEN I STOPPED TO INSPECT THE TIRE AND REPLACE IT WITH THE TEMPORARY SPARE, I FOLLOWED THE PROCEDURES FOR USING THE STANDARD-ISSUE JACK THAT CAME WITH THE VEHICLE TO GET THE DAMAGED TIRE OFF THE CAR. THE JACK, HOWEVER, BENT UNDER THE WEIGHT OF THE VEHICLE; THEN IT SLIPPED OUT FROM UNDER THE FRAME, CAUSING DAMAGE TO THE METAL BELOW THE DOOR. THE JACK, WHICH DOES NOT FEATURE A SLOT (MORE OF AN INDENTED PLATE) TO FIT NEATLY AROUND THE REINFORCED PART OF THE FRAME, DID NOT HOLD UP THE CAR. BECAUSE I BELIEVE THE POORLY DESIGNED JACK CONTRIBUTED TO THE DAMAGE, I CONTACTED AMERICAN HONDA CUSTOMER SERVICE AND STARTED A CASE. FOLLOWING THE DIRECTION OF MY CASE MANAGER, DAVID KITCHEN, I VISITED THE BREAKAWAY HONDA, WHERE THE PARTS TECHNICIAN COMMENTED THAT I DID INDEED HAVE A "DEFECTIVE JACK." HE TOOK PICTURES, GAVE ME AN ESTIMATE, THEN COMMUNICATED THIS TO DAVID KITCHEN. THIS WAS ON OCT. 21, 2009. SINCE THEN, I HAVE FALLEN INTO A "BLACK HOLE" WITH AMERICAN HONDA CUSTOMER SERVICE. I HAVE LEFT MANY MESSAGES FOR DAVID KITCHEN, WITH VERY LITTLE RESPONSE OR FEEDBACK. I EVEN SENT A LETTER TO HIROYUKI YAMADA, COO OF CUSTOMER SERVICE, WHICH HE NEVER ACKNOWLEDGED. FINALLY, ON JANUARY 19, 2010, I WAS INFORMED BY MR. KITCHEN THAT MY REQUEST FOR ASSISTANCE TO REPAIR THE VEHICLE WAS REJECTED BY AMERICAN HONDA BECAUSE THE HONDA ENGINEERS "COULD NOT VERIFY THE CONDITIONS UNDER WHICH I USED THE JACK." I SHARED THAT THIS ANSWER WAS UNSATISFACTORY -- THAT I WAS TOLD BY THE PARTS TECHNICIAN THAT I HAD A DEFECTIVE JACK -- AND REQUESTED ANOTHER PERSON WITHIN AMERICAN HONDA TO WHOM I COULD APPEAL. MR. KITCHEN SAID THE DECISION WAS HIS AND THERE WAS NO OPPORTUNITY FOR APPEAL. MR. KITCHEN HAS ALL PHOTOS, ESTIMATES AND CORRESPONDENCE REGARDING THIS CASE. FOUR MONTHS OF WAITING ON A RELATIVELY SIMPLE MATTER IS INEXCUSABLE.
NHTSA complaint #10301674 — an unverified report by a vehicle owner.
EQUIPMENT
CAR LOCKING/UNLOCKING ALARM ON/OFF REMOTE ACTIVATOR. WHEN CARE PURCHASED NEW, REMOTE WORKED FINE UP TO 30 FEET FROM VEHICLE. AFTER A YEAR AND SEVEN MONTHS, THE DISTANCE WAS REDUCED TO ONE FOOT; THEN YOU STILL HAVE TO PUSH REMOTE SEVERAL TIMES. HONDA REPLACED THE REMOTES (WARRANTY), NOW AFTER ONLY ONE MOTH THE PROBLEM IS BEGINNING AGAIN.
NHTSA complaint #10276330 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I PURCHASED A 2008 HONDA ACCORD LX LAST YEAR AND ALSO PURCHASED AN EXTENDED WARRANTY DUE TO THE AMOUNT OF MILES I DRIVE PER DAY. THIS YEAR I TOOK MY CAR IN TO BE SERVICED BECAUSE THE AIR CONDITIONING WAS NOT COOLING. THE DEALERSHIP INFORMED ME THAT THE CONDENSER WAS DAMAGED FROM ROCKS HITTING IT AND IT WOULD NOT BE COVERED BY WARRANTY. THE REPAIR COST WOULD BE $594 AND THERE WAS NO WAY TO PREVENT THIS PROBLEM FROM RE-OCCURRING IN THE FUTURE. I INFORMED THE SERVICE MANAGER THAT THIS APPEARED TO BE A DESIGN FLAW IN THE MANUFACTURING OF THE VEHICLE. UPON RESEARCHING THIS PROBLEM ON THE INTERNET, I FOUND THIS IS A COMMON OCCURRENCE AMONG HONDA & ACURA MODELS.
NHTSA complaint #10261646 — an unverified report by a vehicle owner.
EQUIPMENT
BOUGHT A NEW HONDA ACCORD 2008 IN AUGUST 2008. THIS WEEKEND THE AC STOPPED WORKING BECAUSE A ROCK HAS MADE A TINY HOLE IN THE AC CONDENSER. I AM NOT HAPPY WITH THE RESPONSE THAT THE HONDA DEALER SAID. HE SAID THAT THE WARRANTY DOESN'T COVER THIS. IS THIS MY FAULT DRIVING ON THE ROAD. WHERE ELSE SHOULD I DRIVE? I HAVE TO PAY A HUGE AMOUNT TO GET IT WORKING NOW. I WANT HONDA AS A COMPANY RESPONSIBLE FOR THIS AND WANT TO SUED IT FOR MAKING SUCH BAD DESIGNS. I AM MENTALLY AFFECTED BY THIS INCIDENT WHICH IS NO FAULT OF MINE. I DON'T FEEL COMFORTABLE DRIVING NOW AS SOME OTHER PART MAY BREAK BECAUSE I AM DRIVING ON THE US ROADS.
NHTSA complaint #10258373 — an unverified report by a vehicle owner.
EQUIPMENT
TODAY I ALMOST WRECK BECAUSE I COULD NOT SEE THE TURN SIGNAL ON A 2008 OR2009 HONDA ACCORD BECAUSE OF THE DAYTIME RUNNING LIGHTS. THE LIGHTS ARE NEXT TO THE TURN SIGNAL AND ARE SO BRIGHT THEY BLOCK THE TURN SIGNAL FLASH.
NHTSA complaint #10257624 — an unverified report by a vehicle owner.
EQUIPMENT
2008 HONDA EX-L ACCORD COUPE - DURING LOW LIGHT CONDITIONS (LATE EVENING/NIGHT) THE HEADLIGHTS FLICKER EVERY 10 -13 SECONDS. I CONSTANTLY SEE OTHER DRIVERS GESTURING AT ME AS IF I'M FLICKING MY HI-BEAMS AT THEM. HONDA SAYS THAT THIS IS NORMAL AND SAYS THERE IS NO FIX . THIS IS THE FIRST NEW CAR I'VE OWNED THAT HAS THIS PROBLEM. THE BATTERY IS A LITTLE BIGGER THAN A MOTORCYCLE BATTERY. THIS CONDITION I BELIEVE IS DANGEROUS TO ON-COMING TRAFFIC. THIS COULD ALSO LEAD TO FAILURES OF VARIOUS OTHER ELECTRONIC CONTROL SYSTEMS DUE TO THE FLUCTUATING POWER SPIKES WHICH COULD LEAD TO DEVASTATING CONSEQUENCES WHILE ON THE HIGHWAY OR FREEWAY.
NHTSA complaint #10251592 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2008 HONDA ACCORD LX. ALL LIGHTS FLICKER WHEN AC UNIT IS RUNNING.
NHTSA complaint #10247939 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
EACH TIME THE AIR CONDITIONER KICKS IN, THE HEADLIGHTS DIM DRAMATICALLY. IT HAPPENS EVERY TIME THE AIR CONDITIONER COMPRESSOR TURNS ON.
NHTSA complaint #10247319 — an unverified report by a vehicle owner.