FaultScore

FaultScore report

2020 Honda Clarity Plug-In Hybrid problems

Owners have filed 15 complaints about the 2020 Honda Clarity Plug-In Hybrid with NHTSA between 2020 and 2026. The largest single group is the driver assist & collision avoidance. Across this model's run it ranks 3 of 3 worst.

C

FaultScore 43/100

Higher is worse. Measured against the other years of the Honda Clarity Plug-In Hybrid.

How this is worked out

The numbers

15

Complaints

3

Crashes reported

0

Fires reported

0

Injuries reported

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 8 vs 50 Severity 100 vs 50 Early failure not reported
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 8
Against the median year of the Honda Clarity Plug-In Hybrid. 50 means typical for this model; 100 means roughly double.
Severity — 100
20% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.

How 2020 compares with every other Honda Clarity Plug-In Hybrid

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2020 Honda Clarity Plug-In Hybrid

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Driver Assist & Collision Avoidance 6 40.0%
Other & Unspecified 2 13.3%

1 crashes, 0 fires · median 3,060 mi

Acceleration & Cruise Control 2 13.3%

1 crashes, 0 fires · median 3,060 mi

Engine & Cooling 2 13.3%

Median failure at 3,060 miles

Windows, Mirrors & Wipers 1 6.7%
Electrical System 1 6.7%

1 crashes, 0 fires

Transmission & Drivetrain 1 6.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2020 peak 3 May 2026

NHTSA investigations into the 2020 Honda Clarity Plug-In Hybrid

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP22005 Opened 27 Jan 2023 Closed 7 Aug 2023 ELECTRICAL SYSTEM:PROPULSION SYSTEM

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Temple City, CA Crash

VEHICLE SPEED CONTROL

During a U-turn, when I turned the steering wheel my vehicle suddenly accelerated unexpected. I suspect there may have been a malfunction in the vehicle's electronic control system that caused this sudden unintended acceleration. I did alert Honda North America to study the problem. On [XXX], while driving on a narrow street at a speed of less than 5 miles per hour, my vehicle suddenly accelerated as I was making a U-turn. In my nervous response, I pressed the accelerator pedal, which exacerbated the situation and caused my vehicle to hit the driveway bushes at [XXX]   Fortunately, the property damage was minor, affecting only the bushes, and there were no injuries. I believe it is important to report this Sudden Unintended Acceleration problem for your file. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11633288 — an unverified report by a vehicle owner.

Temple City, CA Crash

UNKNOWN OR OTHER

During a U-turn, when I turned the steering wheel my vehicle suddenly accelerated unexpected. I suspect there may have been a malfunction in the vehicle's electronic control system that caused this sudden unintended acceleration. I did alert Honda North America to study the problem. On [XXX], while driving on a narrow street at a speed of less than 5 miles per hour, my vehicle suddenly accelerated as I was making a U-turn. In my nervous response, I pressed the accelerator pedal, which exacerbated the situation and caused my vehicle to hit the driveway bushes at [XXX]   Fortunately, the property damage was minor, affecting only the bushes, and there were no injuries. I believe it is important to report this Sudden Unintended Acceleration problem for your file. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11633288 — an unverified report by a vehicle owner.

Temple City, CA Crash

ELECTRICAL SYSTEM

During a U-turn, when I turned the steering wheel my vehicle suddenly accelerated unexpected. I suspect there may have been a malfunction in the vehicle's electronic control system that caused this sudden unintended acceleration. I did alert Honda North America to study the problem. On [XXX], while driving on a narrow street at a speed of less than 5 miles per hour, my vehicle suddenly accelerated as I was making a U-turn. In my nervous response, I pressed the accelerator pedal, which exacerbated the situation and caused my vehicle to hit the driveway bushes at [XXX]   Fortunately, the property damage was minor, affecting only the bushes, and there were no injuries. I believe it is important to report this Sudden Unintended Acceleration problem for your file. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11633288 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Rocklin, CA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The forward-facing multipurpose camera unit (ADAS camera) failed internally while driving, causing the simultaneous deactivation of multiple critical safety systems including Collision Mitigation Braking (CMBS), Road Departure Mitigation, and Lane Keeping Assist (LKAS). The failure is indicated by persistent dashboard warning messages stating 'System Fault' or 'Honda Sensing Problem'.A professional diagnostic scan confirmed DTC code U3000-49 (Multipurpose Camera Unit Internal Failure). The sudden and unpredictable loss of these automated safety features reduces the vehicle's ability to assist in avoiding collisions and increases the risk of a crash, particularly in emergency situations. This appears to be a widespread manufacturing defect in the camera hardware that poses an unreasonable safety risk to drivers and passengers.

NHTSA complaint #11737243 — an unverified report by a vehicle owner.

Rocklin, CA

LANE DEPARTURE: ASSIST

The forward-facing multipurpose camera unit (ADAS camera) failed internally while driving, causing the simultaneous deactivation of multiple critical safety systems including Collision Mitigation Braking (CMBS), Road Departure Mitigation, and Lane Keeping Assist (LKAS). The failure is indicated by persistent dashboard warning messages stating 'System Fault' or 'Honda Sensing Problem'.A professional diagnostic scan confirmed DTC code U3000-49 (Multipurpose Camera Unit Internal Failure). The sudden and unpredictable loss of these automated safety features reduces the vehicle's ability to assist in avoiding collisions and increases the risk of a crash, particularly in emergency situations. This appears to be a widespread manufacturing defect in the camera hardware that poses an unreasonable safety risk to drivers and passengers.

NHTSA complaint #11737243 — an unverified report by a vehicle owner.

Rocklin, CA

LANE DEPARTURE: WARNING

The forward-facing multipurpose camera unit (ADAS camera) failed internally while driving, causing the simultaneous deactivation of multiple critical safety systems including Collision Mitigation Braking (CMBS), Road Departure Mitigation, and Lane Keeping Assist (LKAS). The failure is indicated by persistent dashboard warning messages stating 'System Fault' or 'Honda Sensing Problem'.A professional diagnostic scan confirmed DTC code U3000-49 (Multipurpose Camera Unit Internal Failure). The sudden and unpredictable loss of these automated safety features reduces the vehicle's ability to assist in avoiding collisions and increases the risk of a crash, particularly in emergency situations. This appears to be a widespread manufacturing defect in the camera hardware that poses an unreasonable safety risk to drivers and passengers.

NHTSA complaint #11737243 — an unverified report by a vehicle owner.

Frederick, MD

FORWARD COLLISION AVOIDANCE: WARNINGS

The ADAS camera system failed causing multiple warnings and failures including lane departure system, forward collision system, adaptive cruise control and lane keeping assistance.

NHTSA complaint #11726194 — an unverified report by a vehicle owner.

Frederick, MD

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The ADAS camera system failed causing multiple warnings and failures including lane departure system, forward collision system, adaptive cruise control and lane keeping assistance.

NHTSA complaint #11726194 — an unverified report by a vehicle owner.

Frederick, MD

LANE DEPARTURE: ASSIST

The ADAS camera system failed causing multiple warnings and failures including lane departure system, forward collision system, adaptive cruise control and lane keeping assistance.

NHTSA complaint #11726194 — an unverified report by a vehicle owner.

Temple City, CA Crash

VEHICLE SPEED CONTROL

During a U-turn, when I turned the steering wheel my vehicle suddenly accelerated unexpected. I suspect there may have been a malfunction in the vehicle's electronic control system that caused this sudden unintended acceleration. I did alert Honda North America to study the problem. On [XXX], while driving on a narrow street at a speed of less than 5 miles per hour, my vehicle suddenly accelerated as I was making a U-turn. In my nervous response, I pressed the accelerator pedal, which exacerbated the situation and caused my vehicle to hit the driveway bushes at [XXX]   Fortunately, the property damage was minor, affecting only the bushes, and there were no injuries. I believe it is important to report this Sudden Unintended Acceleration problem for your file. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11633288 — an unverified report by a vehicle owner.

Temple City, CA Crash

UNKNOWN OR OTHER

During a U-turn, when I turned the steering wheel my vehicle suddenly accelerated unexpected. I suspect there may have been a malfunction in the vehicle's electronic control system that caused this sudden unintended acceleration. I did alert Honda North America to study the problem. On [XXX], while driving on a narrow street at a speed of less than 5 miles per hour, my vehicle suddenly accelerated as I was making a U-turn. In my nervous response, I pressed the accelerator pedal, which exacerbated the situation and caused my vehicle to hit the driveway bushes at [XXX]   Fortunately, the property damage was minor, affecting only the bushes, and there were no injuries. I believe it is important to report this Sudden Unintended Acceleration problem for your file. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11633288 — an unverified report by a vehicle owner.

Temple City, CA Crash

ELECTRICAL SYSTEM

During a U-turn, when I turned the steering wheel my vehicle suddenly accelerated unexpected. I suspect there may have been a malfunction in the vehicle's electronic control system that caused this sudden unintended acceleration. I did alert Honda North America to study the problem. On [XXX], while driving on a narrow street at a speed of less than 5 miles per hour, my vehicle suddenly accelerated as I was making a U-turn. In my nervous response, I pressed the accelerator pedal, which exacerbated the situation and caused my vehicle to hit the driveway bushes at [XXX]   Fortunately, the property damage was minor, affecting only the bushes, and there were no injuries. I believe it is important to report this Sudden Unintended Acceleration problem for your file. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11633288 — an unverified report by a vehicle owner.

Chino Hills, CA

VISIBILITY/WIPER

A/C stopped working, so defrost is no longer working efficiently. Honda says they only cover the condenser under the extended warranty and not the evaporator and want to charge me over 2200 to repair. If they are extending A/C warranty for condenser it should cover the entire A/C system since everyone online that had an issue with the condenser eventually ends up with an evaporator issue as well and then the defrost or A/C do not work properly.

NHTSA complaint #11582682 — an unverified report by a vehicle owner.

Los Alamitos, CA

POWER TRAIN

Engine RPM's rise (near red line at times) with little to no propulsion. The slang I've found used in online forums, showing that this is a common problem, is "angry bees."

NHTSA complaint #11498681 — an unverified report by a vehicle owner.

Los Alamitos, CA

ENGINE

Engine RPM's rise (near red line at times) with little to no propulsion. The slang I've found used in online forums, showing that this is a common problem, is "angry bees."

NHTSA complaint #11498681 — an unverified report by a vehicle owner.

at 3,060 miles Sacramento, CA

VEHICLE SPEED CONTROL

WHEN THE BATTERY IS LOW THE HONDA CLARITY'S RPM JUMP REALLY HIGH AND VEHICLE REVS REALLY HARD AND STARTS TO LOSE POWER. MY VEHICLE HAD TWO BATTERY BARS AND WHEN I TRIED TO CLIMB IT MOUNTAIN IT LOST SPEED. I WAS ALMOST HIT TWICE BECAUSE MY CAR KEPT LOSING SPEED AND IT WAS REVVING LIKE IT WAS STRUGGLING TO KEEP MOVING. VERY SCARY SITUATION TO BE IN WITH OTHER CARS AND LITTLE CHILDREN IN MY CAR. I HAVE A VIDEO OF THE CAR REVVING.

NHTSA complaint #11352172 — an unverified report by a vehicle owner.

at 3,060 miles Sacramento, CA

UNKNOWN OR OTHER

WHEN THE BATTERY IS LOW THE HONDA CLARITY'S RPM JUMP REALLY HIGH AND VEHICLE REVS REALLY HARD AND STARTS TO LOSE POWER. MY VEHICLE HAD TWO BATTERY BARS AND WHEN I TRIED TO CLIMB IT MOUNTAIN IT LOST SPEED. I WAS ALMOST HIT TWICE BECAUSE MY CAR KEPT LOSING SPEED AND IT WAS REVVING LIKE IT WAS STRUGGLING TO KEEP MOVING. VERY SCARY SITUATION TO BE IN WITH OTHER CARS AND LITTLE CHILDREN IN MY CAR. I HAVE A VIDEO OF THE CAR REVVING.

NHTSA complaint #11352172 — an unverified report by a vehicle owner.

at 3,060 miles Sacramento, CA

ENGINE

WHEN THE BATTERY IS LOW THE HONDA CLARITY'S RPM JUMP REALLY HIGH AND VEHICLE REVS REALLY HARD AND STARTS TO LOSE POWER. MY VEHICLE HAD TWO BATTERY BARS AND WHEN I TRIED TO CLIMB IT MOUNTAIN IT LOST SPEED. I WAS ALMOST HIT TWICE BECAUSE MY CAR KEPT LOSING SPEED AND IT WAS REVVING LIKE IT WAS STRUGGLING TO KEEP MOVING. VERY SCARY SITUATION TO BE IN WITH OTHER CARS AND LITTLE CHILDREN IN MY CAR. I HAVE A VIDEO OF THE CAR REVVING.

NHTSA complaint #11352172 — an unverified report by a vehicle owner.