77 of the
818 complaints about the 2023 Honda Hr-V are about the
steering — 9% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
23,000 miles.
The contact owns a 2023 Honda HR-V. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the steering wheel was sticking and was firm. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with steering rack failure. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a known failure with similar vehicles. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 23,000.
NHTSA complaint #11757991 — an unverified report by a vehicle owner.
Santa Ana, CA
STEERING
The steering wheel hard to turn. Need more effort to turn. Feel a notch or sticking in the wheel. The steering makes squeaking sound when turning. The dealer where I bought the car cannot find the problem.
NHTSA complaint #11736894 — an unverified report by a vehicle owner.
Novato, CA
STEERING
While driving, the vehicle experienced a serious steering malfunction. The right front wheel does not respond properly to steering input, while the left wheel responds normally, resulting in uneven steering and loss of directional control. The issue occurred without warning and created an immediate safety risk, especially during turns and lane changes. The vehicle became difficult to control and unsafe to operate. The problem has occurred more than once and is not consistent with normal wear and tear for a vehicle of this age and mileage. A Honda dealership inspected the vehicle and recommended replacement of the complete steering rack, including inner tie rods, boots, and clamps. The dealership also recommended replacement of the right drive axle due to a damaged outer joint. No warning lights or dashboard messages appeared prior to the failure. The vehicle required inspection and repair due to the safety risk.
NHTSA complaint #11704730 — an unverified report by a vehicle owner.
Pine Hill, NJCrash1 injured
STEERING
please contact me directly via email or phone for further details.
NHTSA complaint #11682461 — an unverified report by a vehicle owner.
at 60,000 milesPine Hill, NJCrash1 injured
STEERING
The contact owned a 2023 Honda HR-V. The contact stated that while driving at an undisclosed speed and attempting to travel through a bend in the road, the steering wheel locked. As a result, the contact was unable to turn, lost control of the vehicle, and left the roadway, only coming to a complete stop after colliding with the center road barrier. The air bags did not deploy. No warning lights were illuminated. Both front and rear driver-side tires were damaged and out of place due to the crash. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V744000 (Steering); the VIN was included however not serviced for the recall remedy. A police report was not filed, and injuries were reported. The contact transported herself to the hospital the next day and was treated for a nondescript injury to her right hand. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 60,000.
NHTSA complaint #11682465 — an unverified report by a vehicle owner.
at 73,000 milesCharlotte, NC
STEERING
The contact owns a 2023 Honda HR-V. The contact stated that while driving at various speeds, after making a turn to the right or the left, the steering wheel failed to return to center as intended. No warning light was illuminated. The contact stated that prior to the failure, the vehicle was repaired at the local dealer under an unknown recall; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.
NHTSA complaint #11680448 — an unverified report by a vehicle owner.
at 13,000 milesCharlotte, NCCrash
STEERING
The contact owned a 2023 Honda HR-V. The contact stated while driving at approximately 45 MPH and decreasing in speed to exit the highway, a vehicle in front stopped abruptly. The contact depressed the brake pedal with force, however, the brake pedal was soft and traveled to the floorboard. The contact stated she turned the steering wheel in the left direction but was difficult to turn and crashed into a vehicle's driver's side rear bumper and quarter panel. The contact stated that she was able to stop and turn the vehicle off. The contact stated the passenger front side bumper, the grill, and part of the passenger side quarter panel had been crushed by the crash. The air bags did not deploy. A police report was not filed. No injuries were reported. The contact stated that she drove the vehicle off of the highway, but had to stop due to multiple warnings illuminated on the instrument cluster including a "do not drive" warning. The vehicle was towed to a collision center. The insurance provider declared the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 13,000.
NHTSA complaint #11648357 — an unverified report by a vehicle owner.
Daly City, CA
STEERING
I have had a recall notice on my car for months I’ve taken my car in and they have yet to have the part to fix the recall on my car
NHTSA complaint #11640385 — an unverified report by a vehicle owner.
at 63,000 milesBonita Springs, FL
STEERING
The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 50 - 55 MPH, there was resistance in the steering wheel intermittently. The contact stated that several safety systems were display as disabled for reasons such as dirt on the windshield; however, the failure had occurred after the vehicle was cleaned and there was no visible interference. The dealer was contacted to schedule an appointment in November 2024; however, the appointment was not scheduled. The contact recently contacted the dealer to schedule an appointment and was informed that the vehicle could not be repaired until May 29th, 2025. The manufacturer was not made aware of the issue. The failure mileage was 63,000. Parts distribution disconnect.
NHTSA complaint #11635817 — an unverified report by a vehicle owner.
Pittsburgh, PA
STEERING
The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000(Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11632386 — an unverified report by a vehicle owner.
Lenexa, KS
STEERING
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11631550 — an unverified report by a vehicle owner.
at 6,950 milesGalesburg, IL
STEERING
The contact owns a 2023 Honda HR-V. The contact received notifications of NHTSA Campaign Numbers: 24V744000 (Steering) and 23V782000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The contact stated that the vehicle was difficult to steer while driving. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact was significantly concerned for his safety while driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 6,950. Parts distribution disconnect.
NHTSA complaint #11629743 — an unverified report by a vehicle owner.
Davenport, IA
STEERING
The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11628580 — an unverified report by a vehicle owner.
Pittsburgh, PA
STEERING
The contact owns a 2023 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated several local dealers and Rohrich Honda (5121 Liberty Ave, Pittsburgh, PA 15224) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11627308 — an unverified report by a vehicle owner.
Winnetka, CA
STEERING
Sticky steering wheel movement on high speeds and slight turns on road. When the steering wheel is resting in center. And time comes to turn it slightly. The steering wheel feels very resistive. Once overcome the resistance, the steering wheel is soft to turn again. This made my car go out of lane once and once corrected made it over correct. Dangerous situation.
NHTSA complaint #11616438 — an unverified report by a vehicle owner.
New Haven, CT
STEERING
The steering rack and pinion need to be replaced. It was inspected by a Honda dealership that confirmed this system failed and it is deemed unsafe to drive. The dealership is holding the car and said it cannot be released back to me without signing a release that the car is unsafe to drive. There were no warning lights. The steering wheel progressively began to stick more when I drove, especially at high speeds on the highway. I had to manually turn the wheel back and struggled to hold it in place when driving straight. This started around early- mid May. Car was brought to the dealer on 6/15 and has been held there since then.
NHTSA complaint #11596304 — an unverified report by a vehicle owner.
Temecula, CA
STEERING
There are issues with the steering. While driving on highways the steering becomes a little sticky and jerks the vehicle. This also happens on city streets just not as bad.
NHTSA complaint #11594268 — an unverified report by a vehicle owner.
Georgetown, TX
STEERING
So my 2023 Honda HR-V is experiencing jerky steering. Today, it jerked so hard as I was turning a curve & it almost ran me into a concrete wall.
NHTSA complaint #11591843 — an unverified report by a vehicle owner.
Las Vegas, NV
STEERING
I purchased the Honda HRV Sport in February 2023. Have accumulated only 4,000 miles since mostly on city streets. whenever I drive my HRV over 5 miles at 45 or 35 miles per hour, the steering wheel intermittently wants to turn right or left and requires more force to counteract than the lane keeping assist. I thought it was the lane keep assist function that was malfunctioning without giving a warning and turned it of. That did not fix the problem. It continues to occur intermittently. The dealer was not able to duplicate.
NHTSA complaint #11589586 — an unverified report by a vehicle owner.
Troy, OH
STEERING
steering is sticky. causes erratic steering especially at highway speeds. dealer inspected an stated it was normal. no lights or warnings. we feel its unsafe and sold it back to the dealer.
NHTSA complaint #11589225 — an unverified report by a vehicle owner.
at 5,000 milesWest Richland, WA
STEERING
The contact owns a 2023 Honda HR-V. The contact stated that while her husband was driving at approximate 65 MPH, the steering wheel was jerking and was sticking. The contact stated that her husband had to forcibly hold the steering wheel. No warning lights were illuminated. The contact stated that when the failure first occurred, the vehicle was not taken to a dealer or independent mechanic for a diagnostic test or repair. The contact thought that the failure was related to the Lane Keep Assist feature; however, the failure persisted, and the vehicle was taken to a dealer where the cause of the failure was not diagnosed due to the diagnostic test cost; however, the contact had the technician check all the safety features to be sure the features were operating correctly. The vehicle was then taken to Bud Clary Honda of Moses Lake (1200 S Pioneer Way suite a, Moses Lake, WA 98837) where the failure was diagnosed as an EPS gear box malfunction. The contact was informed that the EPS gear box needed to be replaced. The contact stated that the vehicle was not repaired because the part was on backorder. The manufacturer was notified of the failure, and a case was opened. The approximate failure mileage was 5,000.
NHTSA complaint #11587415 — an unverified report by a vehicle owner.
Hankamer, TX
STEERING
The steering wheel keeps clicking, feels stiff, and hard to move while driving. I felt unsafe driving my vehicle so I took it to the dealership and they said my steering gear box was the problem. The dealership said there weren't any recalls for the steering gear box and that there was 6 other 2023 honda hrv with the same problem. They said they could order a part for $3000 but because the part is on back order they don't know when my car will be fixed. No warning lights came on.
NHTSA complaint #11583609 — an unverified report by a vehicle owner.
Brownsburg, IN
STEERING
The steering wheel "sticks". Lane control is off and when driving and making any slight adjustments or beginning to turn, you have to break a slight sticking of the wheel. When stopped the steering wheel does not stick
NHTSA complaint #11582694 — an unverified report by a vehicle owner.
Palm Beach Gardens, FL
STEERING
Car was bought in November/December 2022. Honda was experiencing supply chain issues so had to wait to get a new 2023 model. Around November 2023, the rear windshield glass exploted and shuttered. At first I was told by Honda that they have never heard of that issue; but when I told them that I went to Google and the same situation is happening all over USA, then they said, yes, we know about the problem on this model. They fixed at no cost to me and they provided a rental car as well. I told them that prior to the explosion there was a strong burning smell - later they told me there was probably fumes leaking from the rear windshield glass that was about to explode. In addition, this new car has had a recall (something about the driver's safety belt) and I also mentioned that the steering wheel makes a noise when it goes left or right... the steering wheel feel heavy too. I was then told that that is another issue that certain Honda models are also experiencing. To repair that it will take 6 months for the replacement part to come from Asia so they were not sure if I was able to just keep driving the car (safely) after I made the decision for them to order the part OR I needed to leave my car in their dealer for the length of time until the part arrived. Too many things are happening with the new car... I just want to get a replacement vehicle.
NHTSA complaint #11581043 — an unverified report by a vehicle owner.
Danville, VA
STEERING
Steering on my 2023 Honda hrv sport is trouble. While driving the car it pulls to the left and you have to hold the steering wheel tight with two hands to keep for having an accident. Honda dealer won’t fix the problem
NHTSA complaint #11580253 — an unverified report by a vehicle owner.
Newmarket, NH
STEERING
steering is very sticky electric steering box problem
NHTSA complaint #11579822 — an unverified report by a vehicle owner.
Potterville, MI
STEERING
The car feels like the lane assist is on when its not. When you try to steer it jerks instead of smoothly turning especially on the highway when steering to the left. I feel it’s getting worse.
NHTSA complaint #11578367 — an unverified report by a vehicle owner.
Davenport, FL
STEERING
Steering wheel sticks. Need to jerk it out of a what seems like a locked position when driving. Steering wheel jerks while making a clicking sound.
NHTSA complaint #11577013 — an unverified report by a vehicle owner.
Broussard, LA
STEERING
While driving the steering wheel is sticking. When you correct it it almost makes the car swerve. 8k miles on this vehicles and many of same complaints.
NHTSA complaint #11576130 — an unverified report by a vehicle owner.
Danbury, CT
STEERING
This vehicle was purchased new, (03/03/2023). At 5,460 miles (10/23/2023) returned to the dealership with steering complaint. Steering is sticky and seems to lock up at highway speeds. In order to turn the steering wheel when this happens you must apply additional pressure left or right to move the steering wheel pasted this condition which could cause an oversteer situation at higher speeds. Dealership test drove vehicle and was unable to duplicate condition. Vehicle now has 8,973 miles and condition is still present!! There are no warning lamps or messages to indicate referenced problem. Vehicle is available for any inspection to verify .
NHTSA complaint #11575237 — an unverified report by a vehicle owner.