32 of the
315 complaints about the 1998 Honda Passport are about the
fuel system — 10% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
17,000 miles.
B
32
Complaints
0
Crashes
0
Fires
1
Injuries
Exactly what failed
Tank Assembly
1134.4%
Fuel System, Other
1031.3%
Fuel Gauge System
412.5%
Fuel Pump
39.4%
Fuel System, Gasoline
39.4%
Carburetor System
13.1%
Fuel & Propulsion across every Honda Passport year
TL* THE CONTACT OWNS A 1998 HONDA PASSPORT. WHILE HAVING THE VEHICLE SERVICED BY AN INDEPENDENT MECHANIC FOR UNRELATED ISSUES, THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS LEAKING ABNORMALLY. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS CONFIRMED AND THE CONTACT WAS ADVISED THAT THE FAILURE COULD NOT BE REPAIRED. IN ADDITION, THE DEALER ALSO ADVISED THAT THE UNDER FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 141,709.
NHTSA complaint #10359627 — an unverified report by a vehicle owner.
at 17,000 milesRiverview, MI
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
AFTER STARTING THE VEHICLE FUEL GAUGE WOULD READ WRONGLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10092008 — an unverified report by a vehicle owner.
at 30 milesEL Dorado Hills, CA
FUEL SYSTEM, GASOLINE
THIS LETTER IS TO COMPLAIN ABOUT THE LACK OF SERVICE I RECENTLY RECEIVED WHEN SPEAKING TO A CUSTOMER SERVICE REPRESENTATIVE. I PURCHASED MY PASSPORT IN AUGUST OF 1998. SINCE IT WAS PURCHASED, MY REAR BEVERAGE HOLDER FAILED TO STAY CLOSED. THE DEALER STATED THAT, ?IT IS JUST THE WAY IT WAS DESIGNED. THE STRIKE PLATE SEEMS TO FAIL TO MAKE PROPER CONTACT WITH THE MAGNET. ON NUMEROUS OCCASIONS, MY THREE-YEAR OLD DAUGHTER HAS TRIPPED UPON THIS BEVERAGE HOLDER. LAST YEAR, MY FUEL GAUGE STARTED TO WORK INTERMITTENTLY, NOT READING FULL WHEN FULL, DROPPING TO EMPTY WHEN THE TANK WAS FULL, AND FINALLY, NOT MOVING OFF OF EMPTY. AS A MATTER OF FACT, I BROUGHT MY CAR INTO MY LOCAL DEALER TO HAVE MY AIR CONDITIONING SYSTEM CHECKED AND THE TECHNICIAN MENTIONED TO ME THAT HE COULDN?T TAKE MY CAR FOR AS LONG OF A TEST DRIVE AS INTENDED BECAUSE MY TANK WAS EMPTY. I TOLD THE TECHNICIAN AHEAD OF TIME THAT THE FUEL GAUGE DIDN?T WORK. I CAME ACROSS TWO HONDA TECHNICAL SERVICE BULLETINS THAT COVER THESE PROBLEMS. THE FIRST, BULLETIN 98-027 WAS ISSUED ON MAY 11, 1999 AND COVERS ALL 1998 PASSPORTS. IT DESCRIBES THE SYMPTOM THAT I AM EXPERIENCING ONE OR BOTH OF THE MAGNETIC LATCHES DO NOT HOLD THE REAR BEVERAGE HOLDER CLOSED. IN ADDITION, IT DESCRIBES THE CORRECTIVE ACTION AS REPLACING THE REAR CONSOLE COVER. IF DISCOVERED DURING THE WARRANTY PERIOD, THE BULLETIN ALLOWS THE REPAIR TO BE MADE FOR FREE. IF DISCOVERED OUTSIDE OF WARRANTY, THE BULLETIN REQUIRES THE DISTRICT SERVICE MANAGER OR ZONE OFFICE TO GIVE CONSIDERATION BEFORE WORK IS TO BEGIN. THE SECOND, TECHNICAL SERVICE BULLETIN 99-004, WAS ISSUED ON SEPTEMBER 14, 1999 AND COVERS CARS THROUGH VIN NUMBER [XXX] MY VIN NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10070734 — an unverified report by a vehicle owner.
at 30 milesEL Dorado Hills, CA1 injured
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER STATES THAT REAR CUP HOLDER KEEPS OPENING UP, CAUSING THE KIDS IN THE BACK SEAT TO TRIP OVER THE CUP HOLDER. DEALER NOTIFIED. *AK THIS HAD BEEN GOING ON SINCE PURCHASE. THE CUP HOLDER OPENED UP ON ITS OWN. THE CONSUMER'S CHILD HAD TRIPPED OVER IT ON NUMEROUS OCCASIONS AND RESULTED IN SCRAPES AND SCRATCHES. TSB# 98-027. HONDA REFUSED SERVICE. *SCC THE FUEL GAUGE WORKED INTERMITTENTLY, IT WAS NOT READING WHEN THE GAS TANK WAS FULL AND FINALLY IT DID NOT MOVE FROM EMPTY AT ALL.
NHTSA complaint #10031321 — an unverified report by a vehicle owner.
at 50,000 milesEL Dorado Hills, CA
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE CONSUMER STATED THAT FUEL GAUGE DID NOT WORK PROPERLY. THE DEALER WAS NOTIFIED. *AK THE FUEL GAUGE NEVER REGISTERED A FULL TANK OF GAS. WHEN THE FUEL LEVEL WENT BELOW A HALF A TANK THE GAUGE REGISTERED ON EMPTY AND THE FUEL LIGHT ILLUMINATED. TECHNICAL SERVICE BULLETIN 99-004 WAS ISSUED RELATED THE FUEL GAUGE PROBLEM BUT THE DEALER REFUSED TO REPAIR THE VEHICLE FREE OF CHARGE BECAUSE IT WAS OUT OF WARRANTY. *SCC *NLM
NHTSA complaint #10031322 — an unverified report by a vehicle owner.
Rock Springs, WY
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #748655 — an unverified report by a vehicle owner.
Boston, MA
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
WOULD EITHER BE WAITING AT STOP SIGN/LIGHT WHEN VEHICLE, FOR NO REASON, WOULD SHUT DOWN. VEHICLE CAN BE RESTARTED. HAD TAKEN VEHICLE TO DEALERSHIP, AND WAS INFORMED BY MECHANIC THAT ECM WOULD NEED TO BE UPDATED ALONG WITH FUEL SENDING UNIT.
NHTSA complaint #876199 — an unverified report by a vehicle owner.
Chandler, AZ
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL SENDER BAD, ANDGAS GAUGE DOES NOT READ ACCURATELY
NHTSA complaint #726810 — an unverified report by a vehicle owner.
Chandler, AZ
FUEL SYSTEM, OTHER
FUEL SENDER BAD, ANDGAS GAUGE DOES NOT READ ACCURATELY
NHTSA complaint #726810 — an unverified report by a vehicle owner.
NEW York, NY
FUEL SYSTEM, OTHER
FUEL GAUGE DOES NOT READ ACCURATELY. NLM
NHTSA complaint #551934 — an unverified report by a vehicle owner.
Silver Spring, MD
FUEL SYSTEM, OTHER
GAS GAUGE MALFUNCTIONS. YH
NHTSA complaint #551661 — an unverified report by a vehicle owner.
EL Paso, TX
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
SEPT 1998-RECALL: BATTERY TERMINAL DEC 1998-RECALL: ACCELERATOR PEDAL MOULDING APRIL 2000 RECALL-REAR SUSPENSION U BOLT. ALSO, LOOSE FRONT HOOD, DEFECTIVE FUEL GAGE.
NHTSA complaint #721220 — an unverified report by a vehicle owner.
Pulaske, VA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL SENSOR IN TANK FAILED. YH
NHTSA complaint #551085 — an unverified report by a vehicle owner.
Pulaske, VA
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
ENGINE STALLED DUE TO INTAKE FAILURE. YH
NHTSA complaint #551085 — an unverified report by a vehicle owner.
Gainsville, TX
FUEL SYSTEM, OTHER
THE GAS GUAGE INACCURATELY READS THE AMOUNT OF GAS IN THE VEHICLE . MANUFACTURER HAS BEEN NOTIFIED.
NHTSA complaint #852764 — an unverified report by a vehicle owner.
Pico River, CA
FUEL SYSTEM, OTHER
GAS GAUGE FAILED. YH
NHTSA complaint #606470 — an unverified report by a vehicle owner.
West Covin, CA
FUEL SYSTEM, OTHER
FUEL GAUGE NEDDLE MALFUNCTIONED. YH
NHTSA complaint #6900286 — an unverified report by a vehicle owner.
Irvine, CA
FUEL SYSTEM, OTHER
GAS GAUGE FAILED. YH
NHTSA complaint #607334 — an unverified report by a vehicle owner.
Needles, CA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
GAS GAUGE HAS NEVER WORKED. YH
NHTSA complaint #607370 — an unverified report by a vehicle owner.
Palm Desert, CA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL GAUGE INACCURATE.
NHTSA complaint #609795 — an unverified report by a vehicle owner.
Montrose, CA
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE SENSOR FAILED. YH
NHTSA complaint #609882 — an unverified report by a vehicle owner.
Valley Village, CA
FUEL SYSTEM, OTHER
GAS GAUGE FAILED.
NHTSA complaint #608576 — an unverified report by a vehicle owner.
Valley Village, CA
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL SENDING UNIT / FUEL PUMP FAILED.
NHTSA complaint #608576 — an unverified report by a vehicle owner.
Valley Village, CA
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL SENDING UNIT / FUEL PUMP FAILED.
NHTSA complaint #608576 — an unverified report by a vehicle owner.
Burbank, CA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL GAUGE INOPERATIVE.
NHTSA complaint #608079 — an unverified report by a vehicle owner.
Sacramento, CA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NO SUMMARY
NHTSA complaint #704444 — an unverified report by a vehicle owner.
Covina, CA
FUEL SYSTEM, OTHER
FUEL INDICATOR FAILED.
NHTSA complaint #607635 — an unverified report by a vehicle owner.
Sacramento, CA
FUEL SYSTEM, GASOLINE
NO SUMMARY LISTED FOR THIS VEHICLE.
NHTSA complaint #703151 — an unverified report by a vehicle owner.
Wildomar, CA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL GAUGES FAILED CAUSING THEM TO READ INCONSISTENTLY.
NHTSA complaint #542379 — an unverified report by a vehicle owner.
Staten ISL, NY
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL GAUGE GIVES SPASTIC AND TOTALLY INACCURATE READINGS. THE DEALER NOR HONDA HAVE BEEN ABLE TO CORRECT PROBLEM.
NHTSA complaint #539063 — an unverified report by a vehicle owner.