FaultScore

2018 Honda Pilot body problems

17 of the 649 complaints about the 2018 Honda Pilot are about the body and structure — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 22,500 miles.

D

17

Complaints

2

Crashes

0

Fires

2

Injuries

Exactly what failed

Body 13 76.5%
Structure 4 23.5%

Body & Structure across every Honda Pilot year

2003 48 13.5%
2004 42 11.8%
2005 24 6.7%
2006 26 7.3%
2007 16 4.5%
2008 16 4.5%
2011 19 5.3%
2013 47 13.2%
2014 20 5.6%
2016 54 15.2%
2017 15 4.2%
2018 17 4.8%
2019 12 3.4%

What owners said

Filed with NHTSA, in their own words.

at 72,100 miles Wagener, SC

STRUCTURE

The contact owns a 2018 Honda Pilot. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (FUEL SYSTEM, GASOLINE) and 21V932000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle was at the dealer, pending the repairs. The dealer informed the contact that all 6 fuel injectors had failed and needed to be replaced. However, while diagnosing the vehicle, the diagnostic tool failed to retrieve any fault codes. The dealer refused to replace the fuel injectors. The manufacturer was not made aware of the issue. The failure mileage was approximately 72,100. Parts distribution disconnect.

NHTSA complaint #11669735 — an unverified report by a vehicle owner.

Navasota, TX

STRUCTURE:BODY

There seal on the doors doesn’t hold up all the wind comes howling inside the car it’s so loud

NHTSA complaint #11658071 — an unverified report by a vehicle owner.

Aurora, CO

STRUCTURE:BODY

The car was placed in park, and somehow it rolled backwards into a gas station post causing serious damage. The very badly designed 9 speed transmission is designed to shift into park when the door is opened this is a safety feature that failed! My child could have been in there! It could have rolled back into the file pump! DANGEROUS! I have heard of others complaining this happened to them too. I have video evidence but I need to obtain it from the gas station it happened at.

NHTSA complaint #11641283 — an unverified report by a vehicle owner.

San Jose, CA

STRUCTURE

The contact owns a 2018 Honda Pilot. The contact received notifications of NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages) and 23V858000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11604061 — an unverified report by a vehicle owner.

Soperton, GA

STRUCTURE:BODY

I had the hood latch recall fixed at Gerald Jones Honda and a week the next day I notice my hood would shake when I would pass by cars. I took it back and they said it was fixed. Currently is shakes and rises when I pass cars. I am afraid to drive with my small children. I have contact the dealership who repaired it and American Honda. By next step is to get an attorney.

NHTSA complaint #11478549 — an unverified report by a vehicle owner.

Soperton, GA

STRUCTURE:BODY

I took my pilot to Gerald Jones Honda in Augusta to have recall of hood latch fixed. It has gotten worse and loose and almost blows up when I pass large trucks. I took it back to Gerald Jones and they said they couldn't do anything, In the mean time i have contacted Honda, sent them a video of the moving hood and I have been waiting on an answer of what to do. I am am scared when I drive it that the hood it going to fly up. My next step it to turn this over to my attorney.

NHTSA complaint #11476983 — an unverified report by a vehicle owner.

Lanai City, HI

STRUCTURE

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but informed the contact to have the vehicle shipped by barge to a dealer in Honolulu for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11458868 — an unverified report by a vehicle owner.

at 30,000 miles Benton, LA

STRUCTURE

The contact owns a 2018 Honda Pilot. The contact stated while driving at an undisclosed speed, the hood was vibrating. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The vehicle was taken to the local dealer who stated the vehicle was working as designed. The vehicle was not diagnosed or repaired. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but no further assistance was provided. The approximate failure mileage was 30,000.

NHTSA complaint #11453821 — an unverified report by a vehicle owner.

at 61,000 miles Kettering, OH

STRUCTURE:BODY

WHEN I PURCHASED THE VEHICLE IN JUNE 2018 I NOTICED THAT THE HOOD VIBRATED EXCESSIVELY AT HIGHWAY SPEED. I BROUGHT IT TO THE ATTENTION OF THE DEALERSHIP THE DAY AFTER PURCHASE AND AGAIN AT THE FIRST OIL CHANGE. BOTH TIMES I WAS INFORMED THAT DUE TO THE LIGHTER METALS USED IN THE HOOD TO SAVE WEIGHT, THE VIBRATION WAS NORMAL. ON MARCH 5, 2021, WHILE DRIVING ON THE HIGHWAY AT ABOUT 65MPH, I NOTICED A LOUD "SLAPPING" NOISE COMING FROM UNDER THE HOOD. UPON INSPECTION, IT WAS DISCOVERED THAT THE ALUMINUM AROUND THE HOOD SIDE LATCH (METAL HOOK) MECHANISM HAD TORN ABOUT 75% OF THE WAY AROUND THE ATTACHMENT POINTS (THREE BOLTS). IN ORDER TO KEEP THE HOOD SHUT, AND FROM SEPARATING, IT HAD TO BE TAPED TO THE VEHICLE BODY. I DROVE IT TO THE DEALERSHIP IT WAS PURCHASED FROM AND ALL WHO INSPECTED IT AGREED THAT IT WAS A MANUFACTURERS' DEFECT AND A SERIOUS SAFETY ISSUE. HONDA CORPORATE REPRESENTATIVES AGREED.

NHTSA complaint #11403900 — an unverified report by a vehicle owner.

at 30,700 miles Niagra Falls, NY

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHIFTED INTO PARK. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT AS A SAFETY FEATURE IN THE VEHICLE, DEBRIS MAY CAUSE THE FEATURE TO ACTIVATE INDEPENDENTLY. THE CONTACT THEY BOUGHT A SPECIAL VACUUM TO CONSISTENTLY AND CONSTANTLY REMOVE DEBRIS FROM THE AREA HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 30,700.

NHTSA complaint #11400303 — an unverified report by a vehicle owner.

at 35 miles Jersey City, NJ Crash 3 injured

STRUCTURE:BODY

MY FIANC WAS DRIVING TO MY DOCTOR TO FOLLOW UP SURGERY, TWO BLOCKS FROM 2 BLOCKS FROM THE HOUSE WE APPROACHED TO TRAFFIC LIGHT WAS ON RED AND SHE WAS APPLYING THE BRAKES WHEN WE WERE JUST ABOUT AT LIGHT SUDDENLY THE CAR ACCELERATED GIRLFRIEND HAD HER FOOT ON THE BRAKE BUT THE CAR KEPT GOING WE STRIKE A CAR AND HIT A PARKED CAR BAD ACCIDENT, 3 PEOPLE GOT HURT.EVERY TIME I WATCH THE VIDEO I AM MORE CONVINCED THAT SOMETHING WHEN WRONG WITH CAR SYSTEMS THIS HAPPENS ON KENNEDY BOULEVARD AND AUDOBON ST ON 12/11/2020 AROUND 11:05 AM SUNNY CLEAR DAY. I HAVE A VIDEO.

NHTSA complaint #11385730 — an unverified report by a vehicle owner.

Blaine, MN

STRUCTURE:BODY

HONDA IS SAYING THE POOR PAINT FINISH ON TAILGATE IS NOT DEFECTIVE MATERIAL OR WORKMANSHIP NOT COVERED UNDER WARRANTY PAINT FINISH HAS TWO SPOTS WHERE PAINT IS LIGHTER AND CLEAR COAT IN PROXIMITY HAS FAILED CAUSING PAINT BUBBLED AND CHIPPED. NORMAL DRIVING, NO DAMAGE.

NHTSA complaint #11338261 — an unverified report by a vehicle owner.

at 22,000 miles Midlothian, VA

STRUCTURE:BODY

THE SUNROOF SHATTERED/EXPLODED WHILE DRIVING DOWN THE HIGHWAY AT 65MPH. THERE WAS A LOUD NOISE. NO EXPLANATION FOR WHY.

NHTSA complaint #11183897 — an unverified report by a vehicle owner.

at 5,800 miles Houston, TX Crash 1 injured

STRUCTURE:BODY

SUDDEN ACCELERATION WHILE PULLING INTO A PARKING SPACE IN COVERED PARKING GARAGE. CAR ENGINE REVVED WHILE PULLING INTO SPACE. BRAKES APPLIED LEAVING SKID MARKS ON CONCRETE. CAR WAS DAMAGED BE HITTING CONCRETE RETAINING WALL.

NHTSA complaint #11181337 — an unverified report by a vehicle owner.

at 6,700 miles Marrero, LA

STRUCTURE:BODY

WHILE DRIVING ON A STATE HIGHWAY, TRAVELLING AT APPROXIMATELY 60 MPH, I HEARD A LOUD 'POP' AND SAW DEBRIS FLY IN MY REAR VIEW MIRROR. AT FIRST I THOUGHT IT WAS A TIRE, BUT FOUND MY SUNROOF HAD EXPLODED. THERE WERE NO ROCKS, PROJECTILES, ETC, AND NO OVERHEAD STRUCTURES WHERE SOMETHING COULD HAVE FALLEN. THE GLASS BLEW OUT AS IT MAY HAVE BEEN UNDER STRESS AND NOT IN AS IF SOMETHING MAY HAVE HIT IT.

NHTSA complaint #11151695 — an unverified report by a vehicle owner.

at 6,200 miles Cary, NC

STRUCTURE:BODY

THE MOONROOF SHATTERED EXPLODING GLASS. THE VEHICLE WAS ON A HIGHWAY TRAVELING AT 60MPH. THERE WAS JUST A LOUD NOISE AND BOOM. WE OWNED THE CAR JUST FOUR MONTHS AND IT HAS ONLY 6,200 MILES ON IT AT THE TIME OF THIS INCIDENT.

NHTSA complaint #11122689 — an unverified report by a vehicle owner.

at 23,000 miles Ponchatoula, LA

STRUCTURE:BODY

ON MY 2018 HONDA PILOT - EXL, THE SUNROOF EXPLODED TWICE (SHATTERED). THE FIRST TIME WAS ON FEB 2018 AND THE SECOND TIME WAS ON JULY 2018.

NHTSA complaint #11115288 — an unverified report by a vehicle owner.

Other 2018 Honda Pilot problems

← Full 2018 Honda Pilot report