2019 Honda Ridgeline fuel system problems

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

The contact owns a 2019 Honda Ridgeline. While the contact's husband was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle hesitated and failed to accelerate as intended. The check engine and emissions warning lights were illuminated. The vehicle was taken to the dealer and was diagnosed with fuel injector failures. The contact was informed that fuel injectors needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer, and the contact was informed that the fuel injectors needed to be replaced another time. The vehicle was repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.

NHTSA complaint #11751033 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I own a 2019 Honda Ridgeline rtl. I presently have 66000 miles and am having issues with my engine emmision system, the number 2 sensor keeps going off and on and fuel rpm at 1.5 make my truck sputter until it gets pass 2 rpms. The lights going off and on! And the media system goes from music to GPS and volume goes up and down spontaneously! Honda in Calhallen Texas say no recalls on it! Not sure what is going on i just don't want it to leave me in the road! I take care of my vehicles with the miles it has it shouldn't be having these many mechanical problems. Hope you can help or advise!

NHTSA complaint #11713082 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda Ridgeline. The contact stated that while driving approximately 40 MPH, the check engine warning light illuminated. The contact stated that the warning light was intermittently illuminated. The contact stated that recently the vehicle stalled and was difficult to restart. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that the fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to Technical Service Bulletin: 21-010 related to the fuel injectors; however, his vehicle was not included. The failure mileage was approximately 78,000.

NHTSA complaint #11692270 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The vehicle lurches forward when accelerating. You start off from a stand still, as you are accelerating the vehicle slows, then speeds up, then slows then speeds up. this happens multiple time. You can watch the tachometer, it goes up then down, then up then down. It can happen 10, 20 times while accelerating.

NHTSA complaint #11687845 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11675850 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Transmission jerks when shifting thru gears, car shudders and rpms jump when both upshifting and downshifting. Have had the transmission serviced several times by Honda dealer, fluids changed and updated with no change in performance.

NHTSA complaint #11671644 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

I am writing to advise you of Recall Notices I have received but have been unable to get addressed on my 2019 Honda Ridgeline. Over the last year I have received 3 Recall Notices and have not been unable to get them taken care of. Shown below are the actions I have taken relative to the Recall Notices. Perhaps you can assist me in this endeavor. February, 2024- Received Recall Notice (Copy Attached) March 5, 2024: Contacted Dealership (Don Moore Honda, Owensboro, Ky.) Was advised to call back the first week of April to see if the parts had come in to do the necessary mechanical work. May 13, 2024: Contacted Dealership- parts had not arrived yet. Advised to call back in the fall of the year. Parts may have arrived by that time. Late May, 2024- Received 2nd Recall Notice from Honda Automotive December, 2024- Received 3rd Recall Notice from Honda Automotive January 14, 2025- Contacted Dealership- was told parts still not on hand. Woman I spoke with said she would order the parts and advise when parts arrived. Today is March 12, over a year since I received my first Recall Notice. I have received two similar Recall Notices since then. And still no activity to address the possible problem. If the Recall is not necessary, then would someone please let me know, so I can disregard the Recall Notices. If the Recall Notice is important, then please advise what I can do to get the issue resolved.

NHTSA complaint #11650701 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Considering purchasing but, after checking VIN, there was no report of Camera harness or fuel pump recall being completed.

NHTSA complaint #11643726 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Emissions System Problem Alert message and Check Engine Light came on Jan 27th 2024. Vehicle Mileage at this point was 59,960. I took my 2019 2WD Ridgeline Sport in for service early Feb. 2024 to have the problem investigated. It was deemed as bad Fuel Injectors. Parts were not in stock and were ordered. The Check Engine Light and the Alert went away the very next day. Then there was a recall issued for the fuel pump around mid February 2024. Parts were not available so it was ordered. Fast forward to March (No Check Engine Light or Alerts) I did some research on fuel pump issues and found that it could cause the Check Engine light to come on and the Emissions System alert. March 22nd I took it in for the fuel pump replacement, upon arrival they stated that the fuel injectors were in and they would replace those as well. I declined them being replaced based upon my fuel pump research. Fuel pump replaced only. Between March 22nd 2024 and Oct 2 2024 (No Check Engine Lights or Emissions System Alerts) Oct 3rd both the Alert and Check Engine light came on and then went off the very next day. January 7 2025 the alert and check engine light returned and stayed on for about 10 days and then went off. Service scheduled for January 24th 2025. Fuel Injector were changed for $1148.00 as of now no further issues Vehicle Mileage 70,405. The complaint is that this is a known fuel injector problem and I don't believe that Honda did a very good job of containing the fuel injectors that were not manufactured to proper specifications as noted in the Warranty Extension for fuel injectors dated 2/11/2021 which only states certain 2017-2019 Honda Ridgelines, my guess by certain VIN #s In my opinion Honda should cover the the cost of replacing my fuel injectors. There are loads of customers out there, if you do the research, that have had the same issue as me. For reference I have attached the Warranty Extension notice.

NHTSA complaint #11639056 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I had to replace a bank of injectors and I only had about 75000 miles on vehicle. this is a defect they should not fail so early. They are TSB and recalls on my model just not my VIN

NHTSA complaint #11638341 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Bought this 2019 Honda Ridgeline on 1/2/25. Honda corrected the recall for fuel pump and after that, my car is burning fuel like crazy. Now they said that I need to replace my fuel pump and they said my VIN is not included on the recall for fuel injectors. Honda know that they should recall all their 2019 Honda Ridgeline model and not just a specific VIN. They need to recall this faulty fuel injectors with the new one and honor the 10 years and 150,000 miles fuel injectors warranty on all the 2019 Honda Ridgeline model and not just a specific VIN numbers. This is safety issue and should be addressed by Honda.

NHTSA complaint #11638141 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11635938 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11634630 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda Ridgeline The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11634300 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Recall is from Feb. 2024. Repeated calls starting in Feb. 2024 to Vans Honda in Green Bay, WI. Called 4 or 5 times and talked to a Service Rep. They are responded that they did not have the part needed to fix the issue and did not know when the part would be available. The ALL said that I would be contacted as soon as the part was available to set up an appointment to have the defective part replaced. On 1/6/2025 I again contacted Vans Honda. The rep said they did not have the part but that he would put in an order TODAY to order the part for me. I asked why after calling five time the part was not on order already. He did not know. My vehicle now has another issue. The display is showing "Emissions System Problem". I believe this new issue has to do with the fuel not being delivered to the engine properly due to the defective part in the fuel pump. I believe Honda needs to fix all the engine problems this recall has given to my vehicle.

NHTSA complaint #11634440 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda Ridgeline. The contact stated while accelerating, the vehicle stalled. While driving at slow speeds, the vehicle began to sputter. While driving 65 MPH and accelerating, while attempting to pass a tractor-trailer, the vehicle hesitated. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 25,000. Parts distribution disconnect.

NHTSA complaint #11633322 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11630050 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11629920 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11628515 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11628227 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I took my 2019 Honda Ridgeline in on November 4, 2024, for a P0430 code (which was intermittent) and for a fuel pump recall. The dealership informed me that the fuel pump would need to be ordered, which would take a few days. However, shortly after dropping off the vehicle, I received a call stating that the fuel injector for cylinder 6 had failed the test, and they quoted $1,734.71 for replacing the fuel injectors. I inquired about Honda Service Bulletin 19-073 (dated July 5, 2019), which addresses issues related to debris from the fuel injector manufacturing process. The dealership then called back and informed me that this issue would only be covered under the warranty period. They advised me to submit a claim directly to Honda, providing me with a phone number for that purpose. Since getting the vehicle back, I have conducted further research and found Honda Service Bulletin 21-010 (dated February 11, 2021), which extends the warranty on these fuel injector repairs to 10 years or 150,000 miles, whichever comes first. My Ridgeline has only 61,000 miles. I filed a claim with AMERICAN HONDA MOTOR CO, case # 15143166 on 11/16/24 requesting reimbursement for the fuel injector repair in the amount of $1,734.71. I received a phone call on 11/30/24 stating my claim had been rejected. They stated I needed to submit a complaint with NHTSA. The symptoms experienced are the exact the same as the two service bulletins describe, thus the repairs should be covered. I emailed the service department on November 15, 2024, to inquire about the status of the fuel pump, but as of today, it has not yet arrived. I have been waiting over a year for a fuel pump replacement. I have highlighted pertinent information in the attached documents

NHTSA complaint #11628253 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11628318 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

while driving vehicle hesitated and almost shut off. it has happened twice in the last month. also sometimes is hard to start engine. I received the fuel pump recall in February 2024 and again in May 2024 stating that parts should be available in FALL. I called DCH Honda of Temecula and I was told that they do not have parts and they have no idea when they will have parts on hand. I fear that my truck will shut off and I will not be able to stop it in time. Especially when driving 65-70 MPH on freeway.

NHTSA complaint #11627990 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11627777 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11627222 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

There is a fuel pump recall on my 2019 Honda Ridgeline. The danger of this is it could go out causing a crash and or injury. I have been trying to get this replaced for ONE YEAR now, to no avail. I want to avoid this happening while driving at freeway speeds, and need to have it replaced ASAP.

NHTSA complaint #11627045 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2019 Honda Ridgeline. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was restarted; however, the failure recurred. The contact was able to inspect the vehicle with a scanner and received DTC code: P0087 (Failure with the fuel pump). The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,700.

NHTSA complaint #11626698 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Fuel pump module - truck surges, stumbles ,slows down at 20-40 mph. Contacted 2 Honda dealerships mid- late May 2024 ( Gunn Honda, HillCountry Honda San Antonio TX), was told parts to fix unavailable. Contacted same 2 November 16 , told parts still unavailable to fix, even though It’s been 7 months since I received recall notice and contacted the dealerships.

NHTSA complaint #11625678 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Honda issued a recall for my vehicle in Feb 2024 and I have sought to have this issue resolved since then. I have visited my local dealer from whom I purchased the vehicle over 12 times since and they have declined to put me on a list to obtain the replacement part. Today, the parts department clerk told me that all the parts that they receive from Honda go to fix the vehicles that they have on the lot for sale. They would not accept an order for the part to repair my vehicle and told me that I would just have to keep checking in with them. I have been waiting for over 10 months for their proactive response to no avail. There is no indication that Honda has any intention of repairing this defect and the Safety Consequence of a potential of an 'increased risk of a crash or injury' remains. My wife does not even want to travel in this vehicle due to the unresolved risk that this vehicle presents. I strongly feel that Honda should be required to resolve this issue for the existing cliental with in use vehicles prior to being allowed to fix their unsold in stock used vehicles for sale and profit (to the detriment of existing customers). This would certainly put the pressure on Honda to expedite the remedy of this long existing recall.

NHTSA complaint #11625706 — an unverified report by a vehicle owner.