NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Rear
925.0%
Kickstand/Center Stand
719.4%
Wheel Bearing
513.9%
Axle Assembly
411.1%
Engine
411.1%
Center Support Bearing
38.3%
Driveline
25.6%
Spindle
25.6%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
12.0%
1,000 – 9,999 miles
1427.5%
10,000 – 24,999 miles
2039.2%
25,000 – 49,999 miles
1121.6%
50,000 – 74,999 miles
47.8%
150,000+ miles
12.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2002peak 4Mar 2018
NHTSA investigations into the 2002 Honda VTX1800
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
AQ12001Opened 14 May 2012Closed 13 May 2013UNKNOWN OR OTHER
Southern Honda Powersports
NHTSA opened Audit Query (AQ) 12-001 to determine whether Southern Honda Powersports (Southern Honda) of Chattanooga, Tennessee, had complied with the requirements of the National Traffic and Motor Vehicle Safety Act, as amended, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a motor vehicle or equipment manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with federal motor vehicle safety standards.In turn, a dealer may not sell and deliver a new vehicle subject to a recall unless...
PE04063Opened 15 Sep 2004Closed 21 Jan 2005STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND
UNINTENDED SIDE-STAND DEPLOYMENT
THIS PE WAS OPENED TO EXAMINE REPORTS OF UNINTENDED MOTORCYCLE SIDE-STAND DEPLOYMENT WHILE UNDERWAY.IF THE STAND DEPLOYS WHILE THE MOTORCYCLE IS BEING RIDDEN, THE SIDE-STAND INTERLOCK (DESIGNED TO PREVENT RIDING WITH THE STAND DEPLOYED) WILL CAUSE THE ENGINE TO STALL.ADDITIONALLY, SUDDEN, UNINTENDED SIDE-STAND DEPLOYMENT WHILE RIDING CAN CAUSE LOSS OF CONTROL IN LEFT TURNS.SHORTLY AFTER OPENING THIS PE, HONDA ADVISED THAT IT WAS CONDUCTING A RECALL TO ADDRESS THIS CONDITION.WITH THAT RECALL (04V-564) THIS PE IS CLOSED.
Recalls on the 2002 Honda VTX1800
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09V362000
STRUCTURE:FRAME AND MEMBERS
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 VTX1800 MOTORCYCLES MANUFACTURED BETWEEN AUGUST 14 AND OCTOBER 4, 2001. THE SWINGARM MAY NOT HAVE BEEN PROPERLY WELDED.
Risk: THE SWINGARM COULD BREAK WHILE RIDINGCAUSING THE RIDER TO LOSE CONTROL, POSSIBLY RESULTING IN CRASH.
04V564000
STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND
ON CERTAIN MOTORCYCLES, THE WASHER FOR THE SIDE STAND SPRING BOLT DOES NOT HAVE SUFFICIENT HARNESS AND COULD DEFORM, WHICH COULD CAUSE THE BOLT TO FLEX AND EVENTUALLY BREAK DURING SIDE STAND OPERATION.
Risk: A RETRACTED SIDE STAND COULD DROP WHILE RIDING, POSSIBLY ACTIVATING THE SIDE STAND IGNITION CUT-OFF SYSTEM. IF THE IGNITION IS CUT, THE ENGINE WILL STALL WITHOUT WARNING, WHICH COULD CAUSE A CRASH.
01V134000
POWER TRAIN:MANUAL TRANSMISSION
VEHICLE DESCRIPTION: MOTORCYCLES. A TRANSMISSION CIRCLIP WAS NOT SEATED CORRECTLY AND COULD ALLOW GEARS TO LOCK.
Risk: THIS CONDITION COULD RESULT IN A REAR-WHEEL LOCKUP, INCREASING THE RISK OF A CRASH.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 39,000 milesMyrtle Beach, SCCrash2 injured
SERVICE BRAKES
TL* THE CONTACT OWNED A 2002 HONDA VTX1800. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A WALL AND WAS THROWN OFF THE VEHICLE. THE PASSENGER SUSTAINED A FRACTURED ARM, A HEAD INJURY, AND A KNEE INJURY. THE DRIVER SUSTAINED A ROAD RASH OVER THE LEFT SIDE OF THE BODY. BOTH THE DRIVER AND PASSENGER REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10733573 — an unverified report by a vehicle owner.
at 10,150 milesBrunswick, GACrash1 injured
POWER TRAIN:DRIVELINE:CENTER SUPPORT BEARING
FAILURE OF THE REAR BEARINGS IN THE FINAL DRIVE FLANGE OF MY 2002 HONDA VTX MOTORCYCLE.
NHTSA complaint #10112316 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 67,873 milesBremen, KY
WHEELS
BEARING FAILURE IN THE FINAL DRIVEN FLANGE ASSEMBLY,
NHTSA complaint #11076774 — an unverified report by a vehicle owner.
at 27,000 milesLake City, FL
STEERING
TL* THE CONTACT OWNS A 2002 HONDA VTX1800. WHILE DRIVING BETWEEN 30-40 MPH, THE MOTORCYCLE BEGAN TO WOBBLE WHEN ONE OF THE HANDLES WAS RELEASED. THE VEHICLE HAD NEW TIRES AND BRAKES DUE TO OTHER NECESSARY REPAIRS; HOWEVER, THE WOBBLING CONTINUED. THE CONTACT TOOK THE VEHICLE TO INTERSTATE CYCLES (580 SW FLORIDA GATEWAY DR, LAKE CITY, FL 32024; 386-758-2423) WHO STATED THAT THE WOBBLING ONLY OCCURRED WHILE DRIVING BETWEEN 35-40 MPH. THE FAILURE DID NOT OCCUR AT HIGHER SPEEDS. THE DEALER STATED THEY DID NOT BELIEVE THERE WAS A SAFETY ISSUE AND THE CONTACT COULD CONTINUE OPERATING THE MOTORCYCLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
NHTSA complaint #11045594 — an unverified report by a vehicle owner.
at 39,000 milesMyrtle Beach, SCCrash2 injured
SERVICE BRAKES
TL* THE CONTACT OWNED A 2002 HONDA VTX1800. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A WALL AND WAS THROWN OFF THE VEHICLE. THE PASSENGER SUSTAINED A FRACTURED ARM, A HEAD INJURY, AND A KNEE INJURY. THE DRIVER SUSTAINED A ROAD RASH OVER THE LEFT SIDE OF THE BODY. BOTH THE DRIVER AND PASSENGER REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10733573 — an unverified report by a vehicle owner.
at 698,000 milesHuntsville, AR
WHEELS
I HAVE REPLACED THE FINAL DRIVE FLANGE BEARINGS 3 TIMES NOW. I HEARD THAT THERE WERE SOME ISSUES WITH THIS FLANGE. FIRST TIME I REPLACED IT, I REPLACED THE WHOLE FLANGE. THE SECOND AND THIRD TIME I REPLACED THE BEARINGS ONLY. ON THE THIRD TIME I REPLACED THE WHEEL DAMPENER INSIDE THE REAR WHEEL. I NOW HAVE 96,000 MILES ON MY BIKE AND CHECK THESE BEARINGS EVERY TIME I CHANGE THE REAR TIRE. ALL THREE TIMES THE PLASTIC SEAL WAS GONE AND A FEW BALLS OUT OF THE BEARING. THE CAGE THAT HOLDS THE BALLS IN THE BEARING WAS DESTROYED ALL THREE TIMES.
NHTSA complaint #10701001 — an unverified report by a vehicle owner.
at 9,000 milesBaton Rouge, LA
ENGINE
TL* THE CONTACT OWNS A 2002 HONDA VTX 1800. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE CRANK SHAFT HAD FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE CRANK SHAFT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
NHTSA complaint #10509532 — an unverified report by a vehicle owner.
at 18,300 milesHouston, MS
WHEELS
REAR WHEEL FINAL DRIVE BEARING FAILURE. WAS FOUND WHEN REPLACING THE REAR TIRE. LOOKING AT OPTIONS FOR THE REPAIR NOW.
NHTSA complaint #10423401 — an unverified report by a vehicle owner.
at 22,956 milesCantonment, FL
POWER TRAIN:DRIVELINE
FOUND WHILE REPLACING REAR TIRE,INSIDE BEARING COMING APART.
NHTSA complaint #10394017 — an unverified report by a vehicle owner.
at 27,371 milesPepperell, MA
UNKNOWN OR OTHER
REMOVED REAR WHEEL TO PERFORM MAINTENANCE AND CHECK REAR WHEEL FLANGE BEARINGS AS ADVISED BY MANY OTHER OWNERS DISCUSSIONS ON VTXOA.COM, WHO'VE EXPERIENCED THIS IDENTICAL PROBLEM. THE BEARINGS WERE IN VERY ROUGH SHAPE AND NEEDED TO BE REPLACED. THIS APPEARS TO BE ATTRIBUTED TO INCORRECTLY DIMENSIONED HONDA PARTS, FOR WHICH THEY'VE NEVER PROVIDED AN ACCEPTABLE, ENGINEERED SOLUTION, OR ACKNOWLEDGED IT FOR THAT MATTER. FAILED COMPONENT: QTY OF 2 BEARINGS IN ITEM DESCRIBED AS FLANGE SET, PN 42630-MCH-000.
NHTSA complaint #10384912 — an unverified report by a vehicle owner.
at 18,000 milesElgin, IL
WHEELS
TWO FAULTY FLANGE BEARINGS IN LESS THAN 18,000 MILES. FAILURE NOTED DURING TIRE CHANGES IN BOTH INSTANCES. BOTH REPLACED AT OWNER'S COST @ OVER 190 DOLLARS EACH INSTANCE.
NHTSA complaint #10346665 — an unverified report by a vehicle owner.
at 36,000 milesLiberty Hill, TX
SUSPENSION:REAR
HONDA 2002 VTX 1800RS DURING REAR TIRE REPLACEMENT AT 36K MILES DISCOVERED WHEEL BEARING ON THE RIGHT SIDE (BRAKE SIDE) WAS VERY BAD...HAD NO WARNING, NO WHEEL WOBBLE, WHEEL TURNED FREE, BUT WOULDN'T HAVE BEEN VERY LONG. AXLE SHAFT DISCOLORED, NO REASON FOR THIS FAILURE! ALL REAR BEARINGS REPLACED! FRONT BEARINGS REPLACED FOR SAFETY!
NHTSA complaint #10331363 — an unverified report by a vehicle owner.
at 10,000 milesEdgewater, FL
WHEELS
2002 HONDA VTX 1800S REAR WHEEL FLANGE BEARING. WORN OUT AGAIN FOR THE SECOND TIME APPROX 8 TO 10,000 MILES.
NHTSA complaint #10272419 — an unverified report by a vehicle owner.
at 17,000 milesSterling Heights, MI
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2002 HONDA VTX1800C. WHILE THE CONTACT WAS DRIVING 50 MPH, HE NOTICED THAT THE REAR TIRE FELT DIFFERENT AS IF IT WERE NOT PROPERLY ALIGNED. THE VEHICLE ALSO PULLED TO THE LEFT. HE HEARD CLUNKING NOISES AND THE WELD ON THE SWING ARM DRIVESHAFT HOUSING FAILED. THE CONTACT TOOK PICTURES AND NOTIFIED THE DEALER. THE DEALER THEN ADVISED HIM TO CALL NHTSA AND THE MANUFACTURER. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 17,000.
NHTSA complaint #10248795 — an unverified report by a vehicle owner.
at 24,000 milesKennewick, WA
POWER TRAIN:DRIVELINE
EXCESSIVE BEARING NOISE AND ALL SPEEDS. CAUSE WAS FINAL DRIVE FLANGE BEARING FAILURE.
NHTSA complaint #10244344 — an unverified report by a vehicle owner.
at 15,000 milesHowe, ID
POWER TRAIN
FLANGE BEARINGS WERE NOTICED TO BE DISINTEGRATING WHILE CHANGING OUT THE TIRE ON THE REAR RIM OF AN 02, 1800 HONDA VTX WITH ONLY 15000 MILES. I HAVE ORDERED NEW SET OF BEARINGS TO REPLACE.
NHTSA complaint #10238013 — an unverified report by a vehicle owner.
at 68,000 milesColorado Springs, CO
POWER TRAIN
FLANGE BEARING FAILURE.
NHTSA complaint #10229630 — an unverified report by a vehicle owner.
at 13,500 milesBrooksville, FL
SUSPENSION:REAR
1. GRINDING NOISE IN REAR 2. FLANGE BEARING COMPLETELY DESTROYED 3. BEARING REPLACED AT DEALER(HAVE OLD BEARING IN HAND).
NHTSA complaint #10223466 — an unverified report by a vehicle owner.
at 13,653 milesBroken Arrow, OK
TIRES
REPLACING THE REAR TIRE AND THE FINAL FLANGE BEARING WERE HALF GONE.
NHTSA complaint #10219640 — an unverified report by a vehicle owner.
at 13,653 milesBroken Arrow, OK
POWER TRAIN:AXLE ASSEMBLY
REPLACING THE REAR TIRE AND THE FINAL FLANGE BEARING WERE HALF GONE.
NHTSA complaint #10219640 — an unverified report by a vehicle owner.
at 67,856 milesColorado Springs, CO
SUSPENSION:REAR:AXLE:SPINDLE
APPROXIMATE DATE OF FAILURE: JULY 6 2007 YEAR OF MANUFACTURE: 2002 MODEL:VTX 1800 S BEARING CONDITION: BEARING TOTALLY TRASHED (IN PIECES) DISCOVERED WHILE REMOVING WHEEL TO HAVE TIRE REPAIRED/REPLACED ACCIDENT : NONE HOW FIXED: LOCATING PARTS NOW ADDITIONAL REMARKS: (ANY OTHER PERTINENT INFORMATION)
NHTSA complaint #10197242 — an unverified report by a vehicle owner.
at 12,000 milesAlto, NM
SUSPENSION:REAR
I OWN A 2002 HONDA VT1800C MOTORCYCLE AND THERE IS A MANUFACTURER'S DEFECT ON THE REAR WHEEL BEARINGS. I ONLY HAVE 12,000 MILES ON THIS MOTORCYCLE AND THE REAR WHEEL BEARINGS ARE SHOT TO HELL. I HAVE DONE EXTENSIVE RESEARCH ON THIS SUBJECT WITH OWNER FORUMS AND SEE THAT MANY OWNERS HAVE THE SAME PROBLEM BUT YET HONDA REFUSES TO RECOGNIZE THAT THEY HAVE A DEFECT OR NEED A RECALL. IT IS MY OPINION THAT HONDA IS NOT RECALLING THIS PARTICULAR FACTORY DEFECT DUE TO LACK OF A QUALITY FIX. MANY OWNERS REPORT BUYING BRAND NEW FACTORY BEARING SETS ONLY TO FIND THAT THEY ARE DEFECTIVE EVEN BEFORE INSTALLING THE NEW REPLACEMENT BEARINGS. SOME ONE NEEDS TO MAKE HONDA FIX THIS SITUATION AT THEIR EXPENSE BEFORE SOME ONE GETS KILLED RIDING THEIR MOTORCYCLE DUE TO REAR WHEEL LOCK UP.
NHTSA complaint #10188409 — an unverified report by a vehicle owner.
at 12,000 milesAlto, NM
SUSPENSION:REAR:AXLE:SPINDLE
I OWN A 2002 HONDA VT1800C MOTORCYCLE AND THERE IS A MANUFACTURER'S DEFECT ON THE REAR WHEEL BEARINGS. I ONLY HAVE 12,000 MILES ON THIS MOTORCYCLE AND THE REAR WHEEL BEARINGS ARE SHOT TO HELL. I HAVE DONE EXTENSIVE RESEARCH ON THIS SUBJECT WITH OWNER FORUMS AND SEE THAT MANY OWNERS HAVE THE SAME PROBLEM BUT YET HONDA REFUSES TO RECOGNIZE THAT THEY HAVE A DEFECT OR NEED A RECALL. IT IS MY OPINION THAT HONDA IS NOT RECALLING THIS PARTICULAR FACTORY DEFECT DUE TO LACK OF A QUALITY FIX. MANY OWNERS REPORT BUYING BRAND NEW FACTORY BEARING SETS ONLY TO FIND THAT THEY ARE DEFECTIVE EVEN BEFORE INSTALLING THE NEW REPLACEMENT BEARINGS. SOME ONE NEEDS TO MAKE HONDA FIX THIS SITUATION AT THEIR EXPENSE BEFORE SOME ONE GETS KILLED RIDING THEIR MOTORCYCLE DUE TO REAR WHEEL LOCK UP.
NHTSA complaint #10188409 — an unverified report by a vehicle owner.
at 39,000 milesStillwater Lake, 00
WHEELS
FLANGE BEARING (BEARING ON REAR WHEEL, FINAL DRIVE SIDE) FAILURE AT 39,000 MILES, NOTICED WHEN CHANGING REAR TIRE. TOTAL FAILURE AT HIGH SPEED COULD CAUSE THE REAR WHEEL TO LOCK AND A CRASH TO OCCUR. NEW BEARING INSTALLED AT OWNERS EXPENSE.
NHTSA complaint #10161622 — an unverified report by a vehicle owner.
at 5,240 milesFairchild AFB, WA
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
THE ROCKER SHIFTER IS NOT RETURNING TO CENTER POSITION. AFTER YOU SHIFT EITHER UP OR DOWN YOU HAVE TO MANUALLY PUT IT BACK TO CENTER BEFORE YOU CAN SHIFT TO THE NEXT GEAR.
NHTSA complaint #10157122 — an unverified report by a vehicle owner.
at 17,300 milesSikeston, MO
POWER TRAIN:DRIVELINE:CENTER SUPPORT BEARING
REAR FLANGE BEARING ON 2002 HONDA VTX1800 MOTORCYCLE FAILED.
NHTSA complaint #10156425 — an unverified report by a vehicle owner.
at 34,500 milesMarianna, FL
SUSPENSION:REAR
DT*: THE CONTACT STATED WHILE THE REAR TIRE WAS BEING REPLACED, THE CONTACT REQUESTED THE REAR FLANGE BEARING BE INSPECTED, BECAUSE OF FAILURE INFORMATION FOUND ON THE INTERNET. THE DEALERSHIP REPLACED THE REAR FLANGE BEARINGS, BECAUSE THEY HAD DISINTEGRATED.
NHTSA complaint #10155679 — an unverified report by a vehicle owner.