Owners have filed 186 complaints
about the 2003 Hummer H2 with NHTSA between 2003 and 2023.
The largest single group is the windows, mirrors & wipers.
Across this model's run it ranks 1 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Hummer H2. 50 means typical for this
model; 100 means roughly double.
Severity — 89
17.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 41
24% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Motor
1226.7%
Windshield Wiper/Washer
715.6%
Front
511.1%
Automatic Transmission
511.1%
Instrument Cluster/Panel
48.9%
ARM
48.9%
TIE ROD Assembly
48.9%
Sun/Moon Roof Assembly
48.9%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
53.4%
10,000 – 24,999 miles
1711.6%
25,000 – 49,999 miles
2718.5%
50,000 – 74,999 miles
3624.7%
75,000 – 99,999 miles
3221.9%
100,000 – 149,999 miles
2013.7%
150,000+ miles
96.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2003peak 8May 2023
NHTSA investigations into the 2003 Hummer H2
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE08042Opened 16 Jul 2008Closed 15 Oct 2008VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER MOTOR MODULE FAILURE
THIS INVESTIGATION DISCLOSED THAT WATER INTRUSION INTO THE WIPER MOTOR MODULE OF THE SUBJECT VEHICLES MAY LEAD TO INTERMITTENT OPERATION OR SUBSEQUENT TOTAL SYSTEM FAILURE.ANALYSIS OF DATA DISCLOSED THAT THE SUBJECT VEHICLES BUILT BETWEEN FEBRUARY 2003 AND MAY 2003 EXHIBITED HIGH WARRANTY CLAIM RATES.THE MANUFACTURED NOTIFIED NHTSA BY LETTER DATED SEPTEMBER 8, 2008, THAT A SAFETY RECALL PROGRAM HAS BEEN INITIATED FOR THE 13,358 VEHICLES BUILT DURING THIS TIME PERIOD.NHTSA HAS ASSIGNED NO. 08V-456 TO THIS SAFETY RECALL CAMPAIGN.CORRECTIVE ACTION WILL CONSIST OF REPLACING THE WIPER MODULE COVER,...
EA05017Opened 28 Oct 2005Closed 30 Apr 2007SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
HUMMER H2 STEERING KNUCKLE FAILURES
ODI UPGRADED THIS INVESTIGATION AT THE CONCLUSION OF PE04-080.THE ALLEGED DEFECT INVOLVES THE FAILURE OF THE STEERING KNUCKLE AT THE LOWER BALL JOINT BOSS, RESULTING IN A SEPARATION OF THE LOWER BALL JOINT FROM THE KNUCKLE.A LOWER BALL JOINT SEPARATION COULD RESULT IN A LOSS OF STEERING AND/OR A DISABLED VEHICLE. IT APPEARS THAT THE FRACTURES OF H2 STEERING KNUCKLES CAN BE ATTRIBUTED TO WHEEL/TIRE COLLISION FORCES BEING TRANSFERRED DIRECTLY TO THE STEERING KNUCKLE.THE ORIGINAL KNUCKLE DESIGN APPEARS TO BE SUFFICIENT FOR THE H2 APPLICATION.EVIDENCE FROM INSPECTED VEHICLES, PHOTOGRAPHS, POLICE R...
PE04080Opened 2 Dec 2004Closed 28 Oct 2005STEERING:LINKAGES:TIE ROD ASSEMBLY
STEERING KNUCKLE FRACTURE
DURING THE PE, ODI INVESTIGATED THE HUMMER H2 FOR FRACTURES WHICH WERE OCCURRING AT THE FRONT STEERING KNUCKLE LOWER BOSS.WHEN THE KNUCKLE LOWER BOSS FRACTURES, THE LOWER BALL JOINT STUD IS RELEASED AND THE ENTIRE KNUCKLE AND WHEEL/TIRE ASSEMBLY SEPARATES FROM THE VEHICLE.ODI IS UPGRADING THIS INVESTIGATION TO GAIN A FULL TECHNICAL UNDERSTANDING OF THE FACTORS WHICH CONTRIBUTED TO THESE FAILURES.
Recalls on the 2003 Hummer H2
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2008331357 units in Canada
Other
On certain vehicles, water can enter the windshield wiper motor module. If a sufficient amount of water enters the module, the front windshield wipers may work intermittently or become inoperative, which on a rainy/snowy day may increase the risk of a crash. Correction: Dealers will inspect the windshield wiper module cover and replace it if necessary.
Recall 20040374,075 units in Canada
Brakes
On certain vehicles, the relief valve o-ring seal within the brake hydro-boost module could fail. If this happens during braking applications, the driver may be able to hear an engine compartment noise similar to the sound that occurs when the steering wheel is turned to a full stop position. The driver could also experience a slight increase in steering efforts while braking and parking. Under certain driving conditions, a slight increase in the applied brake pedal effort may be required to achieve the same vehicle deceleration rate as prior to the seal failure. Correction: Dealers will inspect the hydro-boost module, and replace it, if necessary.
Recall 200304824,685 units in Canada
Powertrain
Certain vehicles fail to conform to CMVSS 114 - Theft Protection. These vehicles are equipped with a mechanical override that could allow the ignition key to be removed with the shift lever in a position other than park. In addition, these vehicles have an override that can allow the transmission to be shifted out of park with the ignition in the off position. These overrides are not permitted unless the vehicle has a locking steering column and the overrides have covers that can only be removed with a screwdriver or other tool. Correction: Dealers are to eliminate these conditions by disabling the overrides.
Recall 200219624 units in Canada
Electrical
On certain vehicles, the windshield wiper motor may fail during use because of improper manufacture. If this were to occur in severe weather, driver visibility could be reduced, which could result in a vehicle crash without prior warning. Correction: Dealer will inspect and, if necessary, replace the wiper motor assembly.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 206,450 milesSAN Diegp, CAFire
SEATS
TL* THE CONTACT OWNS A 2003 HUMMER H2. THE CONTACT STATED WHILE AT A STOP LIGHT THERE WAS SMOKE SMOLDERING FROM THE FRONT PASSENGER SEAT. THE OCCUPANT NOTICED FIRE UNDER THE SEAT. THE CONTACT STATED THE INSTRUMENT CLUSTER WAS BLINKING WEEKS PRIOR. THERE WERE NO REPORTED INJURIES. THE CONTACT STATED HE MAY HAVE INHALED TOXIC FUMES. THE CONTACT, OCCUPANT, AND A STRANGER EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER AND BOTTLES OF WATER. THE CONTACT STATED PRIOR TO THE INCIDENT THE BATTERY WAS DRAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE INFORMED THERE WAS A SHORTAGE WITH INSTRUMENT CLUSTER. THE FIRE DEPARTMENT WAS ON THE SCENE AND DISCONNECTED THE BATTERY. THERE WAS NO POLICE REPORT FILED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 206,450.
NHTSA complaint #11350978 — an unverified report by a vehicle owner.
at 97,000 milesDurham, NCFire
SEATS
I WENT TO CRANK UP MY HUMMER TO WARM IT UP DUE TO THE VERY COLD WEATHER ONCE I CRANKED THE HUMMER I IMMEDIATELY SMELLED A VERY STRONG BURNING ODOR. IT BEGIN TO SMOKE AND MY HUSBAND YELLED IT YOUR TRUCK AND I LOOKED AND SAW THE SMOKE GETTING WORSE AND THICKER. I UNHOOKED MY INFANT SON'S CAR SEAT BELT AND TOOK HIM OUT OF THE VEHICLE. I RAN TO THE BUILDING WE WERE LEAVING TO CALL 911 BECAUSE OF THE SMOKE WHILE ON THE PHONE WITH THE 911 DISPATCHER I SAW THE FIRE START INSIDE THE TRUCK ON THE STEERING WHEEL AND DASHBOARD IT THEN IT IMMEDIATELY SPREAD AND BURNED THE ENTIRE INSIDE OF THE TRUCK WHERE IT IS NOT RECOGNIZABLE. THE FIRE DEPARTMENT CAME AND SPRAYED WATER ON IT TO PUT OUT THE FIRE THERE WERE BLUE AND RED SPARKS SHOOTING OUT OF THE TRUCK. THE SPARKS AND FIRE STARTED IN THE STEERING WHEEL AREA WHICH SHOWED THERE WAS AN ELECTRICAL ISSUE THAT CAUSED THIS FIRE. I CHECKED OTHER RECALLS AND NOTICED THAT THE ISSUE I SPEAK OF WAS RECALLED INSIDE OF THE 2006 H2 HUMMERS.
NHTSA complaint #10683658 — an unverified report by a vehicle owner.
at 97,000 milesDurham, NCFire
STEERING
I WENT TO CRANK UP MY HUMMER TO WARM IT UP DUE TO THE VERY COLD WEATHER ONCE I CRANKED THE HUMMER I IMMEDIATELY SMELLED A VERY STRONG BURNING ODOR. IT BEGIN TO SMOKE AND MY HUSBAND YELLED IT YOUR TRUCK AND I LOOKED AND SAW THE SMOKE GETTING WORSE AND THICKER. I UNHOOKED MY INFANT SON'S CAR SEAT BELT AND TOOK HIM OUT OF THE VEHICLE. I RAN TO THE BUILDING WE WERE LEAVING TO CALL 911 BECAUSE OF THE SMOKE WHILE ON THE PHONE WITH THE 911 DISPATCHER I SAW THE FIRE START INSIDE THE TRUCK ON THE STEERING WHEEL AND DASHBOARD IT THEN IT IMMEDIATELY SPREAD AND BURNED THE ENTIRE INSIDE OF THE TRUCK WHERE IT IS NOT RECOGNIZABLE. THE FIRE DEPARTMENT CAME AND SPRAYED WATER ON IT TO PUT OUT THE FIRE THERE WERE BLUE AND RED SPARKS SHOOTING OUT OF THE TRUCK. THE SPARKS AND FIRE STARTED IN THE STEERING WHEEL AREA WHICH SHOWED THERE WAS AN ELECTRICAL ISSUE THAT CAUSED THIS FIRE. I CHECKED OTHER RECALLS AND NOTICED THAT THE ISSUE I SPEAK OF WAS RECALLED INSIDE OF THE 2006 H2 HUMMERS.
NHTSA complaint #10683658 — an unverified report by a vehicle owner.
at 97,000 milesDurham, NCFire
ELECTRICAL SYSTEM
I WENT TO CRANK UP MY HUMMER TO WARM IT UP DUE TO THE VERY COLD WEATHER ONCE I CRANKED THE HUMMER I IMMEDIATELY SMELLED A VERY STRONG BURNING ODOR. IT BEGIN TO SMOKE AND MY HUSBAND YELLED IT YOUR TRUCK AND I LOOKED AND SAW THE SMOKE GETTING WORSE AND THICKER. I UNHOOKED MY INFANT SON'S CAR SEAT BELT AND TOOK HIM OUT OF THE VEHICLE. I RAN TO THE BUILDING WE WERE LEAVING TO CALL 911 BECAUSE OF THE SMOKE WHILE ON THE PHONE WITH THE 911 DISPATCHER I SAW THE FIRE START INSIDE THE TRUCK ON THE STEERING WHEEL AND DASHBOARD IT THEN IT IMMEDIATELY SPREAD AND BURNED THE ENTIRE INSIDE OF THE TRUCK WHERE IT IS NOT RECOGNIZABLE. THE FIRE DEPARTMENT CAME AND SPRAYED WATER ON IT TO PUT OUT THE FIRE THERE WERE BLUE AND RED SPARKS SHOOTING OUT OF THE TRUCK. THE SPARKS AND FIRE STARTED IN THE STEERING WHEEL AREA WHICH SHOWED THERE WAS AN ELECTRICAL ISSUE THAT CAUSED THIS FIRE. I CHECKED OTHER RECALLS AND NOTICED THAT THE ISSUE I SPEAK OF WAS RECALLED INSIDE OF THE 2006 H2 HUMMERS.
NHTSA complaint #10683658 — an unverified report by a vehicle owner.
at 165,000 milesSuitland, MDCrash
WHEELS
TL* THE CONTACT OWNS A 2003 HUMMER H2. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING FAILED, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE, THE PASSENGER SIDE FRONT END DROPPED, AND THE VEHICLE SLID INTO A PARKED TRUCK. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. NHTSA CAMPAIGN NUMBER: 06E010000 (STEERING) WAS RELATED TO THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
NHTSA complaint #10683011 — an unverified report by a vehicle owner.
at 165,000 milesSuitland, MDCrash
STEERING
TL* THE CONTACT OWNS A 2003 HUMMER H2. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING FAILED, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE, THE PASSENGER SIDE FRONT END DROPPED, AND THE VEHICLE SLID INTO A PARKED TRUCK. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. NHTSA CAMPAIGN NUMBER: 06E010000 (STEERING) WAS RELATED TO THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
NHTSA complaint #10683011 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Lawrenceville, GA
VISIBILITY/WIPER
While driving in extreme rain downfall at night my windshield wipers stopped functioning. I could not see the road. Luckily I had just exited the highway when this happened. Therefore I was able to move over to the side of the road turn on my hazards and wait an hour for the rain to settle before driving to a near by gas station. Otherwise a fatality would have been likely being on a busy interstate should the wipers failed to function then. That wipers do not work and the Hummer can not be driven when rain is expected. I heard a recall had been issued for wiper malfunction. However when pulling up any recalls from my vin nothing shows but I have seen recalls for this situation and for the same make model and year. Please advise. I have given the vehicle to my 16 year old son a soon to be new driver and is excited to start but I must get this safety isssue taken care of first.
NHTSA complaint #11524210 — an unverified report by a vehicle owner.
Akron, OH
SEATS
drivers seat goes toward dash when key is turned on. have not been able to reset it in any way. cruise control wont activate. front washer pump wont pump. front wiper motor would not shut off. disconnected battery and then wiper motor would not restart. removed the wiper motor and found corosion in printed circuit board. trying to purchase a new front wiper motor. have found that the wai part number wpm 1063 that fits the hummer is currently on backorder. will purchase new wiper motor asap. need better parts availibility for safety.
NHTSA complaint #11522477 — an unverified report by a vehicle owner.
Akron, OH
VEHICLE SPEED CONTROL
drivers seat goes toward dash when key is turned on. have not been able to reset it in any way. cruise control wont activate. front washer pump wont pump. front wiper motor would not shut off. disconnected battery and then wiper motor would not restart. removed the wiper motor and found corosion in printed circuit board. trying to purchase a new front wiper motor. have found that the wai part number wpm 1063 that fits the hummer is currently on backorder. will purchase new wiper motor asap. need better parts availibility for safety.
NHTSA complaint #11522477 — an unverified report by a vehicle owner.
Akron, OH
VISIBILITY/WIPER
drivers seat goes toward dash when key is turned on. have not been able to reset it in any way. cruise control wont activate. front washer pump wont pump. front wiper motor would not shut off. disconnected battery and then wiper motor would not restart. removed the wiper motor and found corosion in printed circuit board. trying to purchase a new front wiper motor. have found that the wai part number wpm 1063 that fits the hummer is currently on backorder. will purchase new wiper motor asap. need better parts availibility for safety.
NHTSA complaint #11522477 — an unverified report by a vehicle owner.
at 32,000 milesPort Orange, FL
ELECTRICAL SYSTEM
THE PASS LOCK KEEPS MY VEHICLE FROM STARTING AND STOPPING IT AT RANDOM, AND HAS BEEN DOING THIS FOR YEARS. SEEMS TO HAPPEN TO AT LEAST 85% OF HUMMERS OUT THERE IF YOU CHECK AROUND, HUMMER FORUM AND OTHER PLACES. THIS IS VERY SERIOUS. STOPS AT INTERSECTIONS, AND COULD ON RAILROAD TRACKS. I KNOW THAT YOU'VE HAD COMPLAINTS ABOUT THIS FOR YEARS AND IGNORED THEM, SAYING THAT YOU HAVEN'T HAD OTHER COMPLAINTS. THIS SHOULD BE ADDRESSED BY YOUR AGENCY, AS YOUR JOB IS TO KEEP THE CITIZENS SAFE. NOT PASS THEM OFF AS YOU'VE BEEN DOING FOR YEARS ON THIS ISSUE WITH THE GM PASS LOCK SYSTEM. THIS NEEDS RECALLED BEFORE MORE PEOPLE ARE KILLED DUE TO THIS MISS FUNCTION ON HUMMERS. MORE PEOPLE ARE HAVING THIS SHUTDOWN ISSUE THAN NOT. WHEN IT HAPPENS, YOU HAVE TO WAIT BETWEEN 10 AND 30 MINUTES WITH THE KEY IN THE START POSITION BEFORE IT WILL START. SO IT SITS IN THE MIDDLE OF AN INTERSECTION, INTERSTATE, BRIDGE, OR ANYWHERE ELSE DURING THIS TIME. HOPEFULLY YOU WILL ADDRESS THIS ISSUE PROMPTLY.
NHTSA complaint #11398236 — an unverified report by a vehicle owner.
at 32,000 milesPort Orange, FL
ENGINE
THE PASS LOCK KEEPS MY VEHICLE FROM STARTING AND STOPPING IT AT RANDOM, AND HAS BEEN DOING THIS FOR YEARS. SEEMS TO HAPPEN TO AT LEAST 85% OF HUMMERS OUT THERE IF YOU CHECK AROUND, HUMMER FORUM AND OTHER PLACES. THIS IS VERY SERIOUS. STOPS AT INTERSECTIONS, AND COULD ON RAILROAD TRACKS. I KNOW THAT YOU'VE HAD COMPLAINTS ABOUT THIS FOR YEARS AND IGNORED THEM, SAYING THAT YOU HAVEN'T HAD OTHER COMPLAINTS. THIS SHOULD BE ADDRESSED BY YOUR AGENCY, AS YOUR JOB IS TO KEEP THE CITIZENS SAFE. NOT PASS THEM OFF AS YOU'VE BEEN DOING FOR YEARS ON THIS ISSUE WITH THE GM PASS LOCK SYSTEM. THIS NEEDS RECALLED BEFORE MORE PEOPLE ARE KILLED DUE TO THIS MISS FUNCTION ON HUMMERS. MORE PEOPLE ARE HAVING THIS SHUTDOWN ISSUE THAN NOT. WHEN IT HAPPENS, YOU HAVE TO WAIT BETWEEN 10 AND 30 MINUTES WITH THE KEY IN THE START POSITION BEFORE IT WILL START. SO IT SITS IN THE MIDDLE OF AN INTERSECTION, INTERSTATE, BRIDGE, OR ANYWHERE ELSE DURING THIS TIME. HOPEFULLY YOU WILL ADDRESS THIS ISSUE PROMPTLY.
NHTSA complaint #11398236 — an unverified report by a vehicle owner.
at 32,000 milesPort Orange, FL
FUEL/PROPULSION SYSTEM
THE PASS LOCK KEEPS MY VEHICLE FROM STARTING AND STOPPING IT AT RANDOM, AND HAS BEEN DOING THIS FOR YEARS. SEEMS TO HAPPEN TO AT LEAST 85% OF HUMMERS OUT THERE IF YOU CHECK AROUND, HUMMER FORUM AND OTHER PLACES. THIS IS VERY SERIOUS. STOPS AT INTERSECTIONS, AND COULD ON RAILROAD TRACKS. I KNOW THAT YOU'VE HAD COMPLAINTS ABOUT THIS FOR YEARS AND IGNORED THEM, SAYING THAT YOU HAVEN'T HAD OTHER COMPLAINTS. THIS SHOULD BE ADDRESSED BY YOUR AGENCY, AS YOUR JOB IS TO KEEP THE CITIZENS SAFE. NOT PASS THEM OFF AS YOU'VE BEEN DOING FOR YEARS ON THIS ISSUE WITH THE GM PASS LOCK SYSTEM. THIS NEEDS RECALLED BEFORE MORE PEOPLE ARE KILLED DUE TO THIS MISS FUNCTION ON HUMMERS. MORE PEOPLE ARE HAVING THIS SHUTDOWN ISSUE THAN NOT. WHEN IT HAPPENS, YOU HAVE TO WAIT BETWEEN 10 AND 30 MINUTES WITH THE KEY IN THE START POSITION BEFORE IT WILL START. SO IT SITS IN THE MIDDLE OF AN INTERSECTION, INTERSTATE, BRIDGE, OR ANYWHERE ELSE DURING THIS TIME. HOPEFULLY YOU WILL ADDRESS THIS ISSUE PROMPTLY.
NHTSA complaint #11398236 — an unverified report by a vehicle owner.
at 160,000 milesMountain Home, AR
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL* THE CONTACT OWNS A 2003 HUMMER H2. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE CONTACT VEHICLE MOVED INTO THE INTERSECTION. THE CONTACT WAS ABLE BRING THE VEHICLE TO A STOP. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO SAFETY. THE CONTACT INSPECTED THE VEHICLE HIMSELF AND FOUND THAT THE BRAKE FLUID WAS LEAKING FROM THE BRAKE MASTER CYLINDER. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #11397730 — an unverified report by a vehicle owner.
at 206,450 milesSAN Diegp, CAFire
SEATS
TL* THE CONTACT OWNS A 2003 HUMMER H2. THE CONTACT STATED WHILE AT A STOP LIGHT THERE WAS SMOKE SMOLDERING FROM THE FRONT PASSENGER SEAT. THE OCCUPANT NOTICED FIRE UNDER THE SEAT. THE CONTACT STATED THE INSTRUMENT CLUSTER WAS BLINKING WEEKS PRIOR. THERE WERE NO REPORTED INJURIES. THE CONTACT STATED HE MAY HAVE INHALED TOXIC FUMES. THE CONTACT, OCCUPANT, AND A STRANGER EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER AND BOTTLES OF WATER. THE CONTACT STATED PRIOR TO THE INCIDENT THE BATTERY WAS DRAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE INFORMED THERE WAS A SHORTAGE WITH INSTRUMENT CLUSTER. THE FIRE DEPARTMENT WAS ON THE SCENE AND DISCONNECTED THE BATTERY. THERE WAS NO POLICE REPORT FILED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 206,450.
NHTSA complaint #11350978 — an unverified report by a vehicle owner.
at 45,000 milesForest Ranch, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HUMMER H2. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IT TOOK THE CONTACT UP TO THIRTY MINUTES TO START THE VEHICLE AND THE LOCK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE IGNITION SWITCH WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,000.
NHTSA complaint #11181244 — an unverified report by a vehicle owner.
at 45,000 milesForest Ranch, CA
ENGINE
TL* THE CONTACT OWNS A 2003 HUMMER H2. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IT TOOK THE CONTACT UP TO THIRTY MINUTES TO START THE VEHICLE AND THE LOCK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE IGNITION SWITCH WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,000.
NHTSA complaint #11181244 — an unverified report by a vehicle owner.
at 130,114 milesSautee Nacoochee, GA
VISIBILITY/WIPER
ONE EVENING WHILE DRIVING IN THE RAIN ON A LOCAL ROAD HEADED HOME MY WINDSHIELD WIPERS WHICH OFCOURSE WERE IN OPERATION SUDDENLY STOPPED STUCK IN THE UPRIGHT POSITION I IMMEDIATELY HEARD A SOMEWHAT LOUD HUMMING NOISE SOUNDING AS IF IT WERE COMING FROM INSIDE THE UPPER DASHBOARD I COULDN'T SEE TO DRIVE AS I NATURALLY RESPONDED TO THE WIPERS SUDDENLY STOPPING AND IN THE UPWARD POSITION MAKING IT HARD FOR ME TO SEE WHILE DRIVING, I QUICKLY TURNED THE KNOB ON THE LEFT SIDE OF THE STEERING WHEEL WHICH OPERATES THE WIPERS SPEED AND ON & OFF FUNCTION IN HOPES IT WOULD BRING THE WIPERS DOWN TO THE RESTING POSITION ESPECIALLY IF TURNED OFF HOWEVER EVEN THOUGH I TURNED THE KNOB TO THE OFF POSITION THE WIPERS REMAINED FROZEN IN THE SAME UPWARD STATE AS WHEN NO LONGER WIPING BUT THE HUMMING NOISE STOPPED. I QUICKLY PULLED OFF THE ROAD TURNING THE WIPERS ON AGAIN I COULD HERE THE HUMMING NOISE BUT THE WINDSHIELD WIPERS STILL FAILED TO MOVE. WHEN I TURN THE WIPERS OFF AGAIN NO NOISE COULD BE HEARD AND YET STILL NOT MAKING A DIFFERENCE IN MOVING THE WIPERS WHICH STOPPED WORKING WHILE IN THE UP ON WINDSHIELD POSITION. AFTER TOGGLING AROUND WITH THE ON AND OFF KNOB AND THE NOISE COMING ON AND OFF IN SEQUENCE WITH BUT NOT THE WIPERS I CONCLUDED THAT THE MOTOR WAS THE NOISE I WAS HEARING ESTABLISHING IT STILL WORKS HOWEVER NOT MOVING THE WIPERS IT IS INTENDED FOR. A WORKING WINDSHIELD WIPER MOTOR OR WHATEVER OPERATING MECHANISM BUT NO FUNCTIONAL WIPERS. THEREFORE I CAN NOT SEE ANYTIME DRIVING AND ALONG COMES THE RAIN FOR IT QUICKLY IMPAIRS THE VISIBILITY TO SEE THROUGH THE WINDSHIELD TO SEE THE ROAD OR TRAFFIC IN FRONT OF YOU MAKING EXTREMELY UNSAFE TO DRIVE AND PUTTING OTHER DRIVERS AT RISK ESPECIALLY IF ON THE HIGHWAY DOING FAST SPEEDS AND/ OR A PLACE WHERE IT IS NOT EASY TO PULL OVER SUDDENLY MAKES VERY STRESSFUL AND INCONVENIENT
NHTSA complaint #11154470 — an unverified report by a vehicle owner.
Pleasant Grove, AL
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2003 HUMMER H2. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH ON A RAINY DAY, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 205-588-4478. THE MANUFACTURER STATED THAT THE VIN WAS NOT PART OF A RECALL AND THE CONTACT HAD TO PAY FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11000584 — an unverified report by a vehicle owner.
at 14,710 milesSunnyvale, CA
STRUCTURE:BODY
WHEN I AM PARKED ON MY DRIVEWAY, THE TWO FRONT DOORS WILL NOT STAY OPEN TO LET ME AND MY WIFE SAFELY ENTER AND EXIT. THE DOORS ARE SUPPOSED TO BE HELD OPEN BY WHAT IS CALLED A DOOR CHECK. THESE TWO LEFT AND RIGHT DOOR CHECKS HAVE A DEFECTIVE DESIGN BECAUSE I ORDERED TWO NEW ONES, AND THE 2 DOORS WILL NOT STAY OPEN AS WE ARE ENTERING, AND EXITING THE HUMMER. THE DOORS QUICKLY CLOSE AND ALMOST BREAK OUR HIP , LEGS AND FEET. IT IS A DEFECTIVE DESIGN BECAUSE THEY USED PLASTIC AND RUBBER TO MAKE FRICTION TOGETHER IN THE DOOR CHECK. IT WILL NOT HOLD OPEN THE HEAVY DOOR(S) ON THE HUMMER H2. THE HUMMER ONLY HAS 14,710 MILES ON IT. SO, I KNOW THAT IT IS A COMMON PROBLEM. NORMALLY, MY LAST GM CHEVROLET TRUCK USED DOOR CHECKS WITH STEEL ROLLER(S) THAT ROLLED AGAINST A STEEL SPRING(S). I AM HAVING DIFFICULTY ON YOUR WEBSITE TO UPLOAD A PHOTO OF THE DOOR CHECK WITH THE DEFECTIVE DESIGN.
NHTSA complaint #10985057 — an unverified report by a vehicle owner.
OKC, OK
ELECTRICAL SYSTEM
I BOUGHT A VEHICLE FROM MOTOR FAIR LLC LOCATED AT 2827 N MAY AVE OKLAHOMA CITY OK 73107, I GOT FINANCED THROUGH TINKER FEDERAL CREDIT UNION MOTOR FAIR LLC OWNER HESHAM SHAFIK AND ELIZEBETH SHAFIK TOLD ME MY MILLAGE WAS 98K MILES BUT I FOUND OUT THE RIGHT MILLAGE AND IT IS 174,426 WHAT CAN I DO ABOUT THIS SITUATION?
NHTSA complaint #10979168 — an unverified report by a vehicle owner.
at 74,000 milesHuntingdon Valley, PA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 HUMMER H2. AFTER COMING TO A STOP, THE BRAKE PEDAL SUDDENLY TRAVELED TO THE FLOORBOARD. THE CONTACT PULLED THE VEHICLE INTO A PARKING LOT NEARBY AND NOTICED BRAKE FLUID LEAKING OUTSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE BRAKE LINE WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 05/23/2017*JS UPDATED 06/08/17*LJ
NHTSA complaint #10970960 — an unverified report by a vehicle owner.
at 154,737 milesIndianapolis, IN
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2003 HUMMER H2. WHILE DRIVING IN RAINY WEATHER AT 45 MPH, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V456000 (VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 154,737. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10875802 — an unverified report by a vehicle owner.
at 116,500 milesJefferson, OR
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 HUMMER H2. WHILE DRIVING APPROXIMATELY 15 MPH, THE TRACTION CONTROL AND ABS WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED WHENEVER DRIVING OVER 15 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 116,500.
NHTSA complaint #10863414 — an unverified report by a vehicle owner.
at 116,500 milesJefferson, OR
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2003 HUMMER H2. WHILE DRIVING APPROXIMATELY 15 MPH, THE TRACTION CONTROL AND ABS WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED WHENEVER DRIVING OVER 15 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 116,500.
NHTSA complaint #10863414 — an unverified report by a vehicle owner.
at 98,651 milesSummerfield, FL
STRUCTURE:BODY
WE PURCHASED THIS H2 IN DECEMBER 2014 AND BY FEB 2015 NOTICED A GRUMBLY SOUND IN THE BRAKES. WE TOOK IT IN FOR SERVICE AND THE TECH TOLD US THE WHOLE UNDERCARRIAGE WAS RUSTED AND ALL THE BRAKE LINES WERE RUSTED THRU AND HAD TO BE REPLACED. SINCE SOME OF THE LINES WERE NO LONGER AVAILABLE, THEY HAD TO "CREATE" THEM. THIS WAS A COSTLY FIX AND WHO KNOWS WHAT THE SAFETY IMPACT COULD HAVE BEEN.
NHTSA complaint #10717606 — an unverified report by a vehicle owner.
at 98,651 milesSummerfield, FL
SERVICE BRAKES
WE PURCHASED THIS H2 IN DECEMBER 2014 AND BY FEB 2015 NOTICED A GRUMBLY SOUND IN THE BRAKES. WE TOOK IT IN FOR SERVICE AND THE TECH TOLD US THE WHOLE UNDERCARRIAGE WAS RUSTED AND ALL THE BRAKE LINES WERE RUSTED THRU AND HAD TO BE REPLACED. SINCE SOME OF THE LINES WERE NO LONGER AVAILABLE, THEY HAD TO "CREATE" THEM. THIS WAS A COSTLY FIX AND WHO KNOWS WHAT THE SAFETY IMPACT COULD HAVE BEEN.
NHTSA complaint #10717606 — an unverified report by a vehicle owner.
at 91,000 milesMachias, ME
SERVICE BRAKES
FAILURE OF BRAKING SYSTEM DUE TO COMPLETE EROSION OF BRAKE LINES. EXTREMELY DANGEROUS SAFETY ISSUE ALONG WITH VERY COSTLY REPAIRS FOR A VEHICLE CONSUMERS BELIEVED TO BE "WELL-MADE". I CAN'T UNDERSTAND WHY THE SUBSTANDARD DEFECTIVE PARTS AND ASSOCIATED REPAIRS HAVE NOT BEEN A DETERMINED AS A RECALL. BASED UPON THE AMOUNT OF COMPLAINTS FOR THIS PROBLEM, IT IS OBVIOUS THAT THE CONSUMERS THAT PAID FOR A "HIGH-END" VEHICLE WERE DUPED!!!
NHTSA complaint #10692224 — an unverified report by a vehicle owner.
at 97,000 milesDurham, NCFire
SEATS
I WENT TO CRANK UP MY HUMMER TO WARM IT UP DUE TO THE VERY COLD WEATHER ONCE I CRANKED THE HUMMER I IMMEDIATELY SMELLED A VERY STRONG BURNING ODOR. IT BEGIN TO SMOKE AND MY HUSBAND YELLED IT YOUR TRUCK AND I LOOKED AND SAW THE SMOKE GETTING WORSE AND THICKER. I UNHOOKED MY INFANT SON'S CAR SEAT BELT AND TOOK HIM OUT OF THE VEHICLE. I RAN TO THE BUILDING WE WERE LEAVING TO CALL 911 BECAUSE OF THE SMOKE WHILE ON THE PHONE WITH THE 911 DISPATCHER I SAW THE FIRE START INSIDE THE TRUCK ON THE STEERING WHEEL AND DASHBOARD IT THEN IT IMMEDIATELY SPREAD AND BURNED THE ENTIRE INSIDE OF THE TRUCK WHERE IT IS NOT RECOGNIZABLE. THE FIRE DEPARTMENT CAME AND SPRAYED WATER ON IT TO PUT OUT THE FIRE THERE WERE BLUE AND RED SPARKS SHOOTING OUT OF THE TRUCK. THE SPARKS AND FIRE STARTED IN THE STEERING WHEEL AREA WHICH SHOWED THERE WAS AN ELECTRICAL ISSUE THAT CAUSED THIS FIRE. I CHECKED OTHER RECALLS AND NOTICED THAT THE ISSUE I SPEAK OF WAS RECALLED INSIDE OF THE 2006 H2 HUMMERS.
NHTSA complaint #10683658 — an unverified report by a vehicle owner.
at 97,000 milesDurham, NCFire
STEERING
I WENT TO CRANK UP MY HUMMER TO WARM IT UP DUE TO THE VERY COLD WEATHER ONCE I CRANKED THE HUMMER I IMMEDIATELY SMELLED A VERY STRONG BURNING ODOR. IT BEGIN TO SMOKE AND MY HUSBAND YELLED IT YOUR TRUCK AND I LOOKED AND SAW THE SMOKE GETTING WORSE AND THICKER. I UNHOOKED MY INFANT SON'S CAR SEAT BELT AND TOOK HIM OUT OF THE VEHICLE. I RAN TO THE BUILDING WE WERE LEAVING TO CALL 911 BECAUSE OF THE SMOKE WHILE ON THE PHONE WITH THE 911 DISPATCHER I SAW THE FIRE START INSIDE THE TRUCK ON THE STEERING WHEEL AND DASHBOARD IT THEN IT IMMEDIATELY SPREAD AND BURNED THE ENTIRE INSIDE OF THE TRUCK WHERE IT IS NOT RECOGNIZABLE. THE FIRE DEPARTMENT CAME AND SPRAYED WATER ON IT TO PUT OUT THE FIRE THERE WERE BLUE AND RED SPARKS SHOOTING OUT OF THE TRUCK. THE SPARKS AND FIRE STARTED IN THE STEERING WHEEL AREA WHICH SHOWED THERE WAS AN ELECTRICAL ISSUE THAT CAUSED THIS FIRE. I CHECKED OTHER RECALLS AND NOTICED THAT THE ISSUE I SPEAK OF WAS RECALLED INSIDE OF THE 2006 H2 HUMMERS.
NHTSA complaint #10683658 — an unverified report by a vehicle owner.
at 97,000 milesDurham, NCFire
ELECTRICAL SYSTEM
I WENT TO CRANK UP MY HUMMER TO WARM IT UP DUE TO THE VERY COLD WEATHER ONCE I CRANKED THE HUMMER I IMMEDIATELY SMELLED A VERY STRONG BURNING ODOR. IT BEGIN TO SMOKE AND MY HUSBAND YELLED IT YOUR TRUCK AND I LOOKED AND SAW THE SMOKE GETTING WORSE AND THICKER. I UNHOOKED MY INFANT SON'S CAR SEAT BELT AND TOOK HIM OUT OF THE VEHICLE. I RAN TO THE BUILDING WE WERE LEAVING TO CALL 911 BECAUSE OF THE SMOKE WHILE ON THE PHONE WITH THE 911 DISPATCHER I SAW THE FIRE START INSIDE THE TRUCK ON THE STEERING WHEEL AND DASHBOARD IT THEN IT IMMEDIATELY SPREAD AND BURNED THE ENTIRE INSIDE OF THE TRUCK WHERE IT IS NOT RECOGNIZABLE. THE FIRE DEPARTMENT CAME AND SPRAYED WATER ON IT TO PUT OUT THE FIRE THERE WERE BLUE AND RED SPARKS SHOOTING OUT OF THE TRUCK. THE SPARKS AND FIRE STARTED IN THE STEERING WHEEL AREA WHICH SHOWED THERE WAS AN ELECTRICAL ISSUE THAT CAUSED THIS FIRE. I CHECKED OTHER RECALLS AND NOTICED THAT THE ISSUE I SPEAK OF WAS RECALLED INSIDE OF THE 2006 H2 HUMMERS.
NHTSA complaint #10683658 — an unverified report by a vehicle owner.