I am filing a complaint regarding a safety recall repair for my vehicle that is not being handled in a timely or reasonable manner by an authorized dealership Delray Hyundai 655 NE Sixth Ave, Delray Beach. Vehicle Information: 2021 Hyundai Elantra SE VIN: [XXX] Recall Information: NHTSA Recall #24V879000 Recall #271 – Backup Camera Inspection/Replacement This recall involves a failure of the backup camera system, which directly impacts visibility while reversing and poses a safety risk. The manufacturer has indicated that a remedy is available; however, the dealership I contacted is refusing to perform recall repairs on weekends and is only offering an appointment more than a month out (scheduled for May 4th). Given that this is a safety-related recall affecting rear visibility, this delay is unreasonable and places me at continued risk while operating the vehicle. I rely on my vehicle daily and should not be required to wait an extended period for a safety recall repair that is already available. Additionally, limiting recall repairs to weekday-only appointments creates an unnecessary barrier for consumers who work standard business hours. I am requesting that this issue be reviewed, and that appropriate action be taken to ensure dealerships are providing timely access to safety recall repairs, especially when the defect impacts vehicle safety. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11731788 — an unverified report by a vehicle owner.
Delray Beach, FL
LANE DEPARTURE: BLIND SPOT DETECTION
I am filing a complaint regarding a safety recall repair for my vehicle that is not being handled in a timely or reasonable manner by an authorized dealership Delray Hyundai 655 NE Sixth Ave, Delray Beach. Vehicle Information: 2021 Hyundai Elantra SE VIN: [XXX] Recall Information: NHTSA Recall #24V879000 Recall #271 – Backup Camera Inspection/Replacement This recall involves a failure of the backup camera system, which directly impacts visibility while reversing and poses a safety risk. The manufacturer has indicated that a remedy is available; however, the dealership I contacted is refusing to perform recall repairs on weekends and is only offering an appointment more than a month out (scheduled for May 4th). Given that this is a safety-related recall affecting rear visibility, this delay is unreasonable and places me at continued risk while operating the vehicle. I rely on my vehicle daily and should not be required to wait an extended period for a safety recall repair that is already available. Additionally, limiting recall repairs to weekday-only appointments creates an unnecessary barrier for consumers who work standard business hours. I am requesting that this issue be reviewed, and that appropriate action be taken to ensure dealerships are providing timely access to safety recall repairs, especially when the defect impacts vehicle safety. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11731788 — an unverified report by a vehicle owner.
Bradford, PA
FORWARD COLLISION AVOIDANCE: WARNINGS
The Forward collision warning light comes on randomly at times and disables the system. It’s done this on 3 occasions. No one has inspected the vehicle. I was told everything was normal. No injuries involved. The problem has occurred 3 times now with code c1620078. The history codes show this has happened to the previous owner as well. I bought it in 7/2025 and it happened driving it home from buying it, in 11/25, and 12/10/25
NHTSA complaint #11704616 — an unverified report by a vehicle owner.
Baltimore, MD
FORWARD COLLISION AVOIDANCE: WARNINGS
Forward sensors in vehicle have been failing while driving rain or snow since 2021; would go way on its own. Most recent failure has occurred with no debris or obstruction to sensor on a clear and sunny day. The sensor failure has been stagnant and will not go away, increasing a safety concerns while driving.
NHTSA complaint #11688392 — an unverified report by a vehicle owner.
Lino Lakes, MN
FORWARD COLLISION AVOIDANCE: WARNINGS
Front sensor problem. Sensor Check Forward Safety System. ABS, Auto Hold light came up out of no where. No damage to sensor.
NHTSA complaint #11664871 — an unverified report by a vehicle owner.
Front sensor problem. Sensor Check Forward Safety System. ABS, Auto Hold light came up out of no where. No damage to sensor.
NHTSA complaint #11664871 — an unverified report by a vehicle owner.
Lino Lakes, MN
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Front sensor problem. Sensor Check Forward Safety System. ABS, Auto Hold light came up out of no where. No damage to sensor.
NHTSA complaint #11664871 — an unverified report by a vehicle owner.
Overland Park, KS
LANE DEPARTURE: BLIND SPOT DETECTION
The camera started to fail for a few days and then it was fine, then the blind spot started to fail and then the camera was useless.
NHTSA complaint #11643172 — an unverified report by a vehicle owner.
Kingman, AZ
LANE DEPARTURE: BLIND SPOT DETECTION
High Beam Assist, Check Rear Cross-Traffic Safety System, Check Blind-spot safety system, Check forward safety system, Check Lane Keep Assist System, Traction Control disabled. ALL of those messages came on while driving. Rear backup camera quit working, reverse lights do not engage. No remedy for recall still. Vehicle is unsafe to operate without recall being fixed. This is my only transportation, FIX it!!!
NHTSA complaint #11631600 — an unverified report by a vehicle owner.
Kingman, AZ
FORWARD COLLISION AVOIDANCE: WARNINGS
High Beam Assist, Check Rear Cross-Traffic Safety System, Check Blind-spot safety system, Check forward safety system, Check Lane Keep Assist System, Traction Control disabled. ALL of those messages came on while driving. Rear backup camera quit working, reverse lights do not engage. No remedy for recall still. Vehicle is unsafe to operate without recall being fixed. This is my only transportation, FIX it!!!
NHTSA complaint #11631600 — an unverified report by a vehicle owner.
Lake, MI
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Radar equipped to front of vehicle has malfunctioned, disabling all forward safety systems and adaptive cruise control. Without this equipment functioning, cruise control is completely disabled and the vehicle will not automatically brake or provide forward warnings. The vehicle component has not been inspected, but this is a recurring issue amongst other owners of this model. There is a warning lamp that turns out that states "Check Forward Safety System"
NHTSA complaint #11626822 — an unverified report by a vehicle owner.
Lake, MI
FORWARD COLLISION AVOIDANCE: WARNINGS
Radar equipped to front of vehicle has malfunctioned, disabling all forward safety systems and adaptive cruise control. Without this equipment functioning, cruise control is completely disabled and the vehicle will not automatically brake or provide forward warnings. The vehicle component has not been inspected, but this is a recurring issue amongst other owners of this model. There is a warning lamp that turns out that states "Check Forward Safety System"
NHTSA complaint #11626822 — an unverified report by a vehicle owner.
Corozal, PR
BACK OVER PREVENTION: WARNINGS
Back up Camera. When reversing cannot see out back window do to incline of glass making hard to reverse. The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There was not any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear.
NHTSA complaint #11621366 — an unverified report by a vehicle owner.
Forest Hills, NY
FORWARD COLLISION AVOIDANCE: WARNINGS
Several times, including yesterday, my forward collision avoidance engaged by braking suddenly and strongly and INAPPROPRIATELY, almost causing me to be rear-ended. I was nowhere near the car in front of me, and fortunately due to traffic was traveling below the speed limit. This seems to happen whenever there is an overpass above the road. I have reported this to Hyundai, and they don't seem very concerned. Very dangerous. I would think there could be a software or sensor update that can correct this situation.
NHTSA complaint #11614945 — an unverified report by a vehicle owner.
Rear backup camera suddenly stopped working and when in reverse the sensors kick in and breaks the vehicle when there's no object or vehicle behind. Also the code for the backup sensor came up but dealer didn't do anything.
NHTSA complaint #11604198 — an unverified report by a vehicle owner.
Hercules, CA
BACK OVER PREVENTION: WARNINGS
Rear backup camera suddenly stopped working and when in reverse the sensors kick in and breaks the vehicle when there's no object or vehicle behind. Also the code for the backup sensor came up but dealer didn't do anything.
NHTSA complaint #11604198 — an unverified report by a vehicle owner.
Lawrence, KS
FORWARD COLLISION AVOIDANCE: WARNINGS
One day I was on the highway driving and the front collusion safety warning appeared. I thought the warning went off because the sensor was dirty due to dead bugs. However, I pulled over and the sensor did not appear dirty. After awhile the sensor went off on its own. Then a few weeks late the front collusion safety warning appeared again while I was driving on the highway. The warning has not fixed itself. I cannot use my cruise control. I took it to the Hyundai dealership and they told the me senor is off alignment and it will cost $500 to repair because they have to remove the entire bumper. I have seen on Hyundai forums this is a common problem.
NHTSA complaint #11603543 — an unverified report by a vehicle owner.
Over the past 4 months, this car's safety sensors have randomly activated on 4 different occasions. The car will suddenly brake when this occurs, which puts me and the other drivers around me at risk of crashing. Each time, I've taken it to a Hyundai dealership for repairs. They always claim they can't recreate the issue and don't fix anything. I've provided the dealer with pictures and videos of the warning lights on my dashboard. It doesn't seem to help them diagnose the problem.
NHTSA complaint #11598893 — an unverified report by a vehicle owner.
Olathe, KS
FORWARD COLLISION AVOIDANCE: WARNINGS
Over the past 4 months, this car's safety sensors have randomly activated on 4 different occasions. The car will suddenly brake when this occurs, which puts me and the other drivers around me at risk of crashing. Each time, I've taken it to a Hyundai dealership for repairs. They always claim they can't recreate the issue and don't fix anything. I've provided the dealer with pictures and videos of the warning lights on my dashboard. It doesn't seem to help them diagnose the problem.
NHTSA complaint #11598893 — an unverified report by a vehicle owner.
Montgomery, AL
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My car has two warning lights on my dashboard. First one is Check Foward Safety system. Second one is Check Smart Cruise Control System. Both of them turned on when I was driving in the middle of a highway. These warning lights activated out of the blue, without any unusual circumstances.I cannot use my smart cruise control system and the car is not able to alert me about forward collision. This issue has already been addressed through a recall for my vehicle's model and year in Korea. My vehicle was produced in Korea and was imported to the United States; however, Hyundai has not issued a recall regarding the same problem in the United States. This is a safety concern, and Hyundai should repair it free of charge, and the company should compensate customers who have already undergone repairs for the repair costs.
NHTSA complaint #11596221 — an unverified report by a vehicle owner.
Clayton, NC
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Forward collision sensor suddenly failed to function properly. This issue was NOT caused by any damage or a collision; it happened while driving on the highway. Hyundai does not fix this under any warranty, even though the issue was not caused by damage. It appears to be a bad quality/faulty sensor.
NHTSA complaint #11583833 — an unverified report by a vehicle owner.
Forward collision sensor suddenly failed to function properly. This issue was NOT caused by any damage or a collision; it happened while driving on the highway. Hyundai does not fix this under any warranty, even though the issue was not caused by damage. It appears to be a bad quality/faulty sensor.
NHTSA complaint #11583833 — an unverified report by a vehicle owner.
Clayton, NC
FORWARD COLLISION AVOIDANCE: WARNINGS
Forward collision sensor suddenly failed to function properly. This issue was NOT caused by any damage or a collision; it happened while driving on the highway. Hyundai does not fix this under any warranty, even though the issue was not caused by damage. It appears to be a bad quality/faulty sensor.
NHTSA complaint #11583833 — an unverified report by a vehicle owner.
Naperville, IL
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Pop up display "Check Forward Safety System and Check Smart Cruise Control System" during driving on the free way with no reason. 3 month ago same thing happened. fixed that problem with re-calibration to the front sensor. But. same problem happen today. This problem is recalled in south korea on last year.
NHTSA complaint #11576260 — an unverified report by a vehicle owner.
Naperville, IL
FORWARD COLLISION AVOIDANCE: WARNINGS
Pop up display "Check Forward Safety System and Check Smart Cruise Control System" during driving on the free way with no reason. 3 month ago same thing happened. fixed that problem with re-calibration to the front sensor. But. same problem happen today. This problem is recalled in south korea on last year.
NHTSA complaint #11576260 — an unverified report by a vehicle owner.
Newport News, VA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
vehicle only has 14k miles and is showing an error message for "check forward safety system" and "check smart cruise control system" after some research found this is a very common issue with multiple Elantra's where the front radar goes bad causing safety systems such as automatic braking/acceleration, and cruise control to not work. this is a big safety issue that has been reported by many drivers. the error happened going a steady 40mph with no other cars around on an open road. nothing was hit the radar just suddenly failed
NHTSA complaint #11562509 — an unverified report by a vehicle owner.
vehicle only has 14k miles and is showing an error message for "check forward safety system" and "check smart cruise control system" after some research found this is a very common issue with multiple Elantra's where the front radar goes bad causing safety systems such as automatic braking/acceleration, and cruise control to not work. this is a big safety issue that has been reported by many drivers. the error happened going a steady 40mph with no other cars around on an open road. nothing was hit the radar just suddenly failed
NHTSA complaint #11562509 — an unverified report by a vehicle owner.
Newport News, VA
FORWARD COLLISION AVOIDANCE: WARNINGS
vehicle only has 14k miles and is showing an error message for "check forward safety system" and "check smart cruise control system" after some research found this is a very common issue with multiple Elantra's where the front radar goes bad causing safety systems such as automatic braking/acceleration, and cruise control to not work. this is a big safety issue that has been reported by many drivers. the error happened going a steady 40mph with no other cars around on an open road. nothing was hit the radar just suddenly failed
NHTSA complaint #11562509 — an unverified report by a vehicle owner.
Elk Grove Village, IL
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While my son was driving on the highway, the smart cruise control suddenly stopped working with "Check forward safety system" and "Check smart cruise control system".
NHTSA complaint #11559939 — an unverified report by a vehicle owner.
Elk Grove Village, IL
FORWARD COLLISION AVOIDANCE: WARNINGS
While my son was driving on the highway, the smart cruise control suddenly stopped working with "Check forward safety system" and "Check smart cruise control system".
NHTSA complaint #11559939 — an unverified report by a vehicle owner.