12 of the
108 complaints about the 2008 Hyundai Entourage are about the
electrical system — 11% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
67,700 miles.
A
12
Complaints
0
Crashes
0
Fires
0
Injuries
Exactly what failed
Electrical System
1191.7%
Starter Assembly
18.3%
What owners said
Filed with NHTSA, in their own words.
at 100,000 milesWest Bridgewater, MA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE REAR SLIDING DOORS OPERATED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. PRESTIGE AUTO MART (288 BROADWAY, TAUNTON, MA) WAS CONTACTED, BUT STATED THAT THEY DO NOT REPAIR DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT PROVIDED.
NHTSA complaint #11130169 — an unverified report by a vehicle owner.
at 68,000 milesQueensbury, NY
ELECTRICAL SYSTEM
AFTER CLOSING PASSENGER SIDE SLIDER DOOR SEVERAL TIMES, IT SUDDENLY OPENED AGAIN WITHOUT PUSHING THE CEILING BUTTON ....ON ITS OWN AND I HAD TO FORCE IT SHUT PHYSICALLY. THE VEHICLE WAS IN PARK BUT ENGINE WAS IDLING
NHTSA complaint #11031455 — an unverified report by a vehicle owner.
at 144,098 milesPequot Lakes, MN
ELECTRICAL SYSTEM
CHARGING SYSTEM PULSES THE HEADLAMPS, BRIGHT TO DIM. OFF IDLE STATIONARY
NHTSA complaint #11023663 — an unverified report by a vehicle owner.
at 6,000 milesWest Chester, PA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. WHILE DRIVING AT VARIOUS SPEEDS, THE REAR PASSENGER SIDE DOOR INDEPENDENTLY UNLATCHED AND OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED; HOWEVER, THE FAILURE RECURRED WHILE LEAVING THE DEALER. THE MANUFACTURER SENT AN ENGINEER WHO DECIDED TO REPLACE THE ENTIRE DOOR. IN ADDITION, WHILE DRIVING, ALL THE INTERIOR AND EXTERIOR LIGHTING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000.
NHTSA complaint #10702563 — an unverified report by a vehicle owner.
at 67,000 milesRockville Centre, NY
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS FAILED CAUSING DAMAGE TO THE TRANSMISSION. AS A RESULT, THE WIRING HARNESS WAS REPLACED AND TRANSMISSION WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V356000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
NHTSA complaint #10679452 — an unverified report by a vehicle owner.
at 67,700 milesRockville Centre, NY
ELECTRICAL SYSTEM
DASH 'ENGINE LIGHT' ACTIVATED, CHECK BY DEALER REVEALED TRANSMISSION ISSUE. TRANY SOLENOID AND WIRE HARNESS NEED REPLACEMENT. DEALER OR HYUNDAI MOTOR WOULD NOT INCLUDE WIRE HARNESS IN WARRANTY THOUGH IT WAS STATED IT SHORTED AND CAUSED MALFUNCTION. THE COMPLETE COST OF REPAIRS SHOULD BE COVERED UNDER 10 YR / 100000 WARRANTY. NOTE: REFER NHTSA ELECTRICAL HARNESS RECALL, #06V356000. THIS COVERED 07 VEHICLES, WHICH IS WHEN MY VEHICLE WAS BUILT. NOTE: HYUNDAI MOTORS CASE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10676518 — an unverified report by a vehicle owner.
at 60,630 milesRockville Centre, NY
ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. WHILE PARKED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,630. UPDATED 11/12/14*LJ UPDATED 07/15/2015
NHTSA complaint #10638783 — an unverified report by a vehicle owner.
Indian Trail, NC
ELECTRICAL SYSTEM
THE DOOR HANDLE JUST FELL OFF OF THE DOOR ON THE LEFT SIDE OF THE CAR. THE AUTOMATIC SLIDING DOOR HAS GIVEN US MANY PROBLEMS, WE HAVE TAKEN IT TO GET IT FIXED AND IT STILL DOES NOT SLIDE PROPERLY. WHEN MY HUSBAND TRIED TO OPEN THE DOOR THE HANDLE JUST FELL OFF. NOW WHAT DO WE DO.
NHTSA complaint #10632257 — an unverified report by a vehicle owner.
at 75,300 milesMarion, AR
ELECTRICAL SYSTEM
REAR LIFT-GATE DOOR LATCH ASSEMBLY FAILURE.
NHTSA complaint #10627773 — an unverified report by a vehicle owner.
at 74,442 milesMarion, AR
ELECTRICAL SYSTEM
WHILE DRIVING ON INTERSTATE 40 IN MEMPHIS, TN, APPROXIMATELY 2:30 PM ON MARCH 07, 2014, THE ESC INDICATOR LIGHT BECAME ILLUMINATED ON THE DASH-BOARD. MY ATTEMPTS TO EXTINGUISH THE ILLUMINATED ESC LIGHT NUMEROUS TIMES FAILED TO RESET OR EXTINGUISHED THE ESC LIGHT. UPON ARRIVING HOME ABOUT 3:30 PM, I PARKED MY 2008 HYUNDAI ENTOURAGE, TURNED-OFF THE ENGINE AND RESTARTED THE ENGINE. THE ILLUMINATED INDICATOR ESC LIGHT DID NOT INAPPROPRIATELY ILLUMINATE. I INSPECTED THE EXTERIOR LIGHTS ONLY TO LEARN ALL OF THE REAR LIGHTS WERE STILL ILLUMINATED WITH THE ENGINE TURNED-OFF AND IN PARK. MY EFFORTS TO TURN-OFF THE REAR LIGHTS FAILED. I WAS INSTRUCTED TO DISCONNECT THE POSITIVE BATTERY TERMINAL AND BRING MY 2008 HYUNDAI ENTOURAGE IN FOR INSPECTION AND REPAIRS AT A HYUNDAI DEALERSHIP. AFTER I RECONNECTED THE BATTERY CABLE ON TUESDAY, MARCH 11, 2014, THE ESC INDICATOR LIGHT REAPPEARED (BECAME ILLUMINATED) AGAIN. AFTER ANOTHER HYUNDAI MOTOR AMERICA DEALERSHIP INSPECTED AND REPAIRED MY 2008 HYUNDAI ENTOURAGE, IT WAS LEARNED THAT THE PREVIOUS HYUNDAI DEALERSHIP PERFORMING THE "RECALL AND REPAIR" MECHANICAL WORK, "JERRY-RIGGED" (TO FIX AN OBJECT (USUALLY MECHANICAL) TO A WORKING CONDITION IN A HAPHAZARD WAY. ALSO KNOWN AS DOING A MACGYVER ON IT), OR REPAIRED MY ELECTRONIC STABILITY CONTROL (ESC) SYSTEM IN A MANNER INCONSISTENT OR CONTRARY TO HYUNDAI MOTOR AMERICA MANUFACTURER SPECIFICATIONS. THE HYUNDAI DEALERSHIP INTENTIONALLY AND PURPOSEFULLY USED PARTS THAT WOULD FAIL AND PUT MY SAFETY IN QUESTION. IN VIEW OF HOW I WAS TREATED BY PROFESSIONAL STAFF AT THAT DEALERSHIP DURING MY SEVEN (7) HOUR ORDEAL, I BELIEVE THE DEALERSHIP'S ACTION WAS AN ACT OF PURPOSEFUL SABOTAGE AND CRIMINAL NEGLIGENCE, DESIGNED TO PUT MY PERSONAL SAFETY IN QUESTION.
NHTSA complaint #10568849 — an unverified report by a vehicle owner.
at 18,734 milesParamus, NJ
ELECTRICAL SYSTEM
I HAVE A 2008 HYUNDAI ENTOURAGE. THE REAR DRIVER SIDE DOOR DOES NOT OPEN OR CLOSE PROPERLY WITH THE POWER CONTROLS.
NHTSA complaint #10323627 — an unverified report by a vehicle owner.
at 126 milesHolly Springs, NC
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT WAS UNSUCCESSFUL. HE ALSO NOTICED THAT THE RADIO/CD/TAPE DECK WOULD NOT PROPERLY LOAD THE TAPES/CD'S. HE TOOK THE VEHICLE TO THE DEALER ON EIGHT OCCASIONS AND THEY REPLACED THE BATTERY, RADIO, AND THE PURGE VALVE DUE TO A POSSIBLE ELECTRIC SHORT IN THE RADIO SYSTEM. HE RECENTLY HAD THE VEHICLE REPAIRED AND IS WAITING TO DETERMINE IF THE REPAIR WAS SUCCESSFUL. THE FAILURE MILEAGE WAS 126 AND CURRENT MILEAGE WAS 5,000.
NHTSA complaint #10238773 — an unverified report by a vehicle owner.