FaultScore report
Owners have filed 25 complaints about the 2024 Hyundai Kona Electric with NHTSA between 2024 and 2025. The largest single group is the electrical system. Across this model's run it ranks 5 of 5 worst.
FaultScore 36/100
Higher is worse. Measured against the other years of the Hyundai Kona Electric.
How this is worked out25
Complaints
0
Crashes reported
0
Fires reported
0
Injuries reported
3,000 mi
Median mileage at failure
Half of reported failures happened before this
100%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Median failure at 3,000 miles
Median failure at 1,808 miles
Median failure at 3,000 miles
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
In the owners' own words, exactly as filed with NHTSA.
EXTERIOR LIGHTING
While driving the instrument panel, headlights and infotainment screen all went black. Has happened multiple times but difficult to replicate. Vehicles head lights turned off while driving in the early morning (dark) but turned back on within a second or two. No warnings, no lights, no errors.
NHTSA complaint #11683772 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
While driving the instrument panel, headlights and infotainment screen all went black. Has happened multiple times but difficult to replicate. Vehicles head lights turned off while driving in the early morning (dark) but turned back on within a second or two. No warnings, no lights, no errors.
NHTSA complaint #11683772 — an unverified report by a vehicle owner.
POWER TRAIN
Hyundai engages emergency parking brake EPB) automatically when in parked on an incline. The EPB will disengage under normal operation if all doors are closed. If doors are open, EPB will not disengage. If going from park to drive, this is not a problem. However, if in drive, traveling with trunk open for oversized cargo, the vehicle will drive normally until a stop on an incline, when the EPB will engage automatically, and then when the driver tries to proceed from the stop, their vehicle is disabled. The driver can provide power to drive train and burn the EPB. The driver must manually intervene after every stop on an incline to disengage the EPB to avoid being disabled at an intersection.
NHTSA complaint #11678615 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
Hyundai engages emergency parking brake EPB) automatically when in parked on an incline. The EPB will disengage under normal operation if all doors are closed. If doors are open, EPB will not disengage. If going from park to drive, this is not a problem. However, if in drive, traveling with trunk open for oversized cargo, the vehicle will drive normally until a stop on an incline, when the EPB will engage automatically, and then when the driver tries to proceed from the stop, their vehicle is disabled. The driver can provide power to drive train and burn the EPB. The driver must manually intervene after every stop on an incline to disengage the EPB to avoid being disabled at an intersection.
NHTSA complaint #11678615 — an unverified report by a vehicle owner.
SEATS
On June 5, 2025 I picked up a passenger who couldn't sit in the passenger seat because the headrest is canted at an unsafe angle so the passenger looks down and cannot look straight through the windshield. There is a page in the manual that shows the headrest is adjustable; this is wrong because the headrest is not adjustable. On July 2, 2025 I took it the vehicle in for recalls and asked about this; the service worker said there is no solution because replacement headrests are the same.
NHTSA complaint #11677562 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
While I was driving the heads up display and the telemeter all go black I lose all lights all blind spot and warnings. Then the car will recycle through and all the displays will come up again. This happens every month and a half or so, and the dealership says they cannot replicate the problem and they don’t know anything.
NHTSA complaint #11647008 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
While I was driving the heads up display and the telemeter all go black I lose all lights all blind spot and warnings. Then the car will recycle through and all the displays will come up again. This happens every month and a half or so, and the dealership says they cannot replicate the problem and they don’t know anything.
NHTSA complaint #11647008 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
While I was driving the heads up display and the telemeter all go black I lose all lights all blind spot and warnings. Then the car will recycle through and all the displays will come up again. This happens every month and a half or so, and the dealership says they cannot replicate the problem and they don’t know anything.
NHTSA complaint #11647008 — an unverified report by a vehicle owner.
STEERING
The steering wheel locks while driving. The headlights have gone out randomly on this car a few times. The steering locked up in a turn and I went into another guys lane and almost caused a major accident. The dealerships say they can’t recreate the issue but never really tried. The vehicle has been lemoned law but the manufacturer now is playing games and not following through on the lemon law replacement vehicle. I do have multiple reports from being towed off the highways and from the police having to chase me down to help avoid a major accident.
NHTSA complaint #11638436 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
While driving at night with multiple occurances the headlights, infotainment, and gauge cluster seemingly cut out and completely turned off for about 10 seconds before the infotainment system would reboot bringing back the headlights and gauge cluster. The conditions for this safety concern were [Headlamps were set to auto, Apple Carplay was wirelessly connected, and the vehicle was in motion.] After a trip to a dealer, the dealership could not reproduce the concern though an advisor did state this was not an isolated incident. No warning lights or error messages appeared on the gauge cluster that would indicate a problem.
NHTSA complaint #11638330 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
While driving at night with multiple occurances the headlights, infotainment, and gauge cluster seemingly cut out and completely turned off for about 10 seconds before the infotainment system would reboot bringing back the headlights and gauge cluster. The conditions for this safety concern were [Headlamps were set to auto, Apple Carplay was wirelessly connected, and the vehicle was in motion.] After a trip to a dealer, the dealership could not reproduce the concern though an advisor did state this was not an isolated incident. No warning lights or error messages appeared on the gauge cluster that would indicate a problem.
NHTSA complaint #11638330 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
The steering wheel locks while driving. The headlights have gone out randomly on this car a few times. The steering locked up in a turn and I went into another guys lane and almost caused a major accident. The dealerships say they can’t recreate the issue but never really tried. The vehicle has been lemoned law but the manufacturer now is playing games and not following through on the lemon law replacement vehicle. I do have multiple reports from being towed off the highways and from the police having to chase me down to help avoid a major accident.
NHTSA complaint #11638436 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
While driving at night, there was a complete loss of power of all interior and exterior lights. The engine continued to run. Because it was at night, I had problems staying on the road since this was a rural highway.
NHTSA complaint #11636656 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
The contact owns a 2024 Hyundai Kona Electric. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated that the failure worsened while driving up an incline. The contact stated that on one occasion during the failure, the vehicle hesitated and the driver behind had to swerve and ended up striking the rear of another vehicle. The vehicle was taken to a dealer however, the dealer was unable to duplicate the failure. The manufacturer was notified of the failure and was in communication with the dealer. The vehicle was not repaired. The failure mileage was approximately 6,000.
NHTSA complaint #11630438 — an unverified report by a vehicle owner.
COMMUNICATION:MANUFACTURER TELEMATICS
Bluelink stopped working shortly after purchase of vehicle, hyundai will not fix it and bluelink will not fix it.
NHTSA complaint #11628026 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
Parasitic draw on battery. Service departments cannot find its location. Manufacturer was notified .the safety issues. We never know when the car will shut off while driving or start.
NHTSA complaint #11624004 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
Dead battery parasitic drawer. brand new 2024 Hyundai Kona purchase February 2024. The car has been in the repair shop four times for this issue. Service department cannot find the parasitic draw so they just give you a new battery. The battery has been replaced twice. the problem has been reproduce, and the battery has died at the dealership. The manufacturer has been contacted, but the parasitic draw they cannot find.
NHTSA complaint #11623100 — an unverified report by a vehicle owner.
POWER TRAIN
My 2024 Hyundai Kona Electric lost power several times while driving on roads and highways at various speeds. The first instance was on [XXX] near Burlington, MA on [XXX], and then it happened several other times before we were able to get the vehicle to a Hyundai dealership for diagnosis and repair. The power loss typically manifested in the vehicle stuck at about 20-25 mph despite generous use of the accelerator pedal (often to the floor). There were no error messages or similar diagnostic information provided before, during, or after moments when power loss occurred. Often the vehicle would return to normal operation after a few minutes or by turning the vehicle off and back on again. The safety of the driver and passengers was at significant risk, especially on higher speed roadways due to the slow speed of the Kona in these moments. The dealer service department completed extensive diagnostics as detailed in the service report PDF attached. They ultimately found a nut (designated "ge09") connecting several ground wires to the chassis was loose. After replacing the nut and tightening to specification the problem has not recurred. We are satisfied with the communication and fix from the dealership and Hyundai corporate representatives, but concerned other Hyundai owners might encounter this issue with their vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11622329 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
My 2024 Hyundai Kona Electric lost power several times while driving on roads and highways at various speeds. The first instance was on [XXX] near Burlington, MA on [XXX], and then it happened several other times before we were able to get the vehicle to a Hyundai dealership for diagnosis and repair. The power loss typically manifested in the vehicle stuck at about 20-25 mph despite generous use of the accelerator pedal (often to the floor). There were no error messages or similar diagnostic information provided before, during, or after moments when power loss occurred. Often the vehicle would return to normal operation after a few minutes or by turning the vehicle off and back on again. The safety of the driver and passengers was at significant risk, especially on higher speed roadways due to the slow speed of the Kona in these moments. The dealer service department completed extensive diagnostics as detailed in the service report PDF attached. They ultimately found a nut (designated "ge09") connecting several ground wires to the chassis was loose. After replacing the nut and tightening to specification the problem has not recurred. We are satisfied with the communication and fix from the dealership and Hyundai corporate representatives, but concerned other Hyundai owners might encounter this issue with their vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11622329 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
My 2024 Hyundai Kona Electric lost power several times while driving on roads and highways at various speeds. The first instance was on [XXX] near Burlington, MA on [XXX], and then it happened several other times before we were able to get the vehicle to a Hyundai dealership for diagnosis and repair. The power loss typically manifested in the vehicle stuck at about 20-25 mph despite generous use of the accelerator pedal (often to the floor). There were no error messages or similar diagnostic information provided before, during, or after moments when power loss occurred. Often the vehicle would return to normal operation after a few minutes or by turning the vehicle off and back on again. The safety of the driver and passengers was at significant risk, especially on higher speed roadways due to the slow speed of the Kona in these moments. The dealer service department completed extensive diagnostics as detailed in the service report PDF attached. They ultimately found a nut (designated "ge09") connecting several ground wires to the chassis was loose. After replacing the nut and tightening to specification the problem has not recurred. We are satisfied with the communication and fix from the dealership and Hyundai corporate representatives, but concerned other Hyundai owners might encounter this issue with their vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11622329 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2024 Hyundai Kona Electric. The contact stated while driving at an undisclosed speed at night, the instrument cluster, radio, and headlights inadvertently turned off for 20-30 seconds; however, the vehicle remained operational. The vehicle was taken to the dealer, where it was diagnosed with a loosened coaxial cable behind the radio, but no DTC codes were stored in any modules. The dealer related the failure to Technical Service Bulletin: 24-BE-013H (Software Reset for Connected Car Service (CCS) Disconnection). The dealer disconnected and reconnected the PDC connector, but the failure persisted. The vehicle was then taken to McCarthy Olathe Hyundai (681 N Rawhide, Olathe, KS 66061); however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 1,808.
NHTSA complaint #11618689 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2024 Hyundai Kona Electric. The contact stated while driving at an undisclosed speed at night, the instrument cluster, radio, and headlights inadvertently turned off for 20-30 seconds; however, the vehicle remained operational. The vehicle was taken to the dealer, where it was diagnosed with a loosened coaxial cable behind the radio, but no DTC codes were stored in any modules. The dealer related the failure to Technical Service Bulletin: 24-BE-013H (Software Reset for Connected Car Service (CCS) Disconnection). The dealer disconnected and reconnected the PDC connector, but the failure persisted. The vehicle was then taken to McCarthy Olathe Hyundai (681 N Rawhide, Olathe, KS 66061); however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 1,808.
NHTSA complaint #11618689 — an unverified report by a vehicle owner.
ENGINE
The contact owns a 2024 Hyundai Kona Electric. The contact stated while driving at an undisclosed speed, the AEB feature was inadvertently activated. The contact also stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the message “Engine off - Switch to Park or Neutral” was displayed. The vehicle was towed to an independent mechanic however, the vehicle was not diagnosed or repaired. The dealer was contacted but the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000.
NHTSA complaint #11604288 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2024 Hyundai Kona Electric. The contact stated while driving at an undisclosed speed, the AEB feature was inadvertently activated. The contact also stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the message “Engine off - Switch to Park or Neutral” was displayed. The vehicle was towed to an independent mechanic however, the vehicle was not diagnosed or repaired. The dealer was contacted but the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000.
NHTSA complaint #11604288 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
As I slowed down to make a right hand turn, my battery light and engine light both came on. Then, a warning message flashed and beeped for about 15 seconds saying the engine was shutting off. I pulled over and the car put itself in park and shut off completely.
NHTSA complaint #11603624 — an unverified report by a vehicle owner.