2017 Hyundai Santa FE Sport other reported problems

UNKNOWN OR OTHER

On February 24, 2026, I had the 9C2 software update. My vehicle was being checked for oil consumption. Since then I have had issues with it hard shifting when first starting to drive and sometimes after I've been driving a while. This has continued miles down the road, sometimes over thirty minutes after driving. It also just feels continuously like it is not driving smooth. This only started after the update. I contacted HMA. The first person on my case (Gurvinder) told me I needed to return my car, not to drive it. I had bronchitis, so I did not immediately do that. The next person "Rainey" told me it is a KNOWN issue and they are telling people to warm their cars up for around 3 minutes, and it will be fine. I'd done that, and even driven longer than that. I told him that. I took my mother-in-law home from church miles from there after collecting her at the church door, etc... Getting to the hill at to her home, I didn't think it was going to get up it. Often I don't think I'm going to get out of my driveway, a dangerous driveway in a curve. He wanted Krause Hyundai to contact HMA Engineer. When I was at Krause, they didn't know how to get ahold of HMA Engineer. Dalton also said they can't back the update out. I'm on my third HMA Case Manager. She keeps changing what I've told her is wrong in the emails, I don't think she knows anything about cars. She won't listen when I say I spoke to Dalton at Krause; she keeps speaking to John. [XXX] said they can do diagnostic, but it will cost me. I refuse to pay as [XXX] and Gurvinder had months before wanted me to take it back to get fixed, and Rainey wanted Krause to contact the engineer. It is a known issue with a letter written by Hyundai. Getting a diagnostic code reading performed is not going to help. I'm afraid my vehicle will lose power on the road and I will be struck. I tried uploading both pdf and jpg, but it wouldn't let me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11754336 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Airbag light illuminates on the dash and the seatbelt light illuminates intermittently as the seat electrical harness under the seat only connects in certain positions of the seat. My issue is associated with the passenger seat. This airbag light is associated with the airbag not firing or improperly firing. To avoid a recall, Hyundai has extended the warranty for vehicles for this issue but refuses to fix mine without payment.

NHTSA complaint #11754153 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

What component or system failed or malfunctioned, and is it available for inspection upon request? Multiple systems have failed sequentially — engine (replaced at ~84,000 miles), catalytic converter (replaced post engine replacement), and transmission (currently stalling, pending replacement authorization from Hyundai Corporate). The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle stalls during the first few miles of every drive before stabilizing. This creates an immediate risk of accident on public roads, particularly at intersections, highway on-ramps, and in traffic. Despite this known safety hazard, the dealership returned the vehicle to me unrepaired on June 22, 2026, and deemed it safe to drive. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Fort Mill Hyundai (805 Gold Hill Road, Fort Mill, SC 29708) has confirmed they can physically feel the stalling issue but stated they do not have sufficient data to submit to Hyundai Corporate for transmission replacement authorization. An independent mechanic also previously confirmed the engine issue that the dealership initially dismissed. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. Fort Mill Hyundai, an authorized Hyundai dealership, has inspected the vehicle multiple times over several years. The dealership is actively coordinating with Hyundai Motor America Corporate regarding the transmission replacement. Invoice reference: [XXX], dated June 22, 2026. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. Check engine and brake warning lights first appeared at approximately 64,000 miles. These lights recurred repeatedly every ~1,000 miles despite multiple dealership visits. Subsequent symptoms included engine hesitation and loss of power, fol INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF

NHTSA complaint #11745691 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Following the completion of an official emissions recall software upgrade at Fitzgerald Auto Mall Countryside, Clearwater Florida, my 2017 Hyundai Santa Fe Sport (52,000 miles) now suffers from a severe loss of motive power and erratic transmission shifting/jerking during cold starts throughout day. The vehicle continues to hesitate during cold starts, making it impossible to safely accelerate from a stop into incoming traffic. I returned to dealership on 5/29/26 to address continued driving issues. The servicing dealership states they don't have a software fix and offer no mechanical fix. The dealership states they received an internal memo from Hyundai Corporate which instructed the dealership to tell affected owners to idle the vehicle for 1-3 minutes before driving to allow system adjustments. Forcing a consumer to wait out a dangerous powertrain defect in a running vehicle to avoid a roadway acceleration/loss accident is an unacceptable safety hazard. The manufacturers recall update has actively compromised the safe operation and motive control of this vehicle.

NHTSA complaint #11743387 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

am filing a formal complaint regarding an official software update provided by Hyundai that completely corrupted the infotainment/head unit system in my 2017 Hyundai Santa Fe Sport. I purchased this vehicle from CarMax less than three weeks ago. The vehicle came equipped with Hyundai Blue Link, so I contacted Hyundai support to activate the service by pressing the Blue Link button inside the vehicle. Hyundai informed me that my vehicle required a software update because the current system did not contain the necessary software for Blue Link to function properly. A Hyundai representative directed me to Hyundai’s official update website and provided instructions for completing the update. Following Hyundai’s instructions exactly, I purchased and formatted a USB drive, downloaded the update using my VIN from Hyundai’s official website, properly extracted the files, and installed the update into the vehicle. During the installation process, the update failed and corrupted the head unit system. The display now continuously shows “Update Unsuccessful” with Error Code 106. Since the failed Hyundai update, multiple vehicle systems no longer function properly, including the backup camera, Bluetooth, hands-free calling, Blind Spot functionality, radio, map/display system, automatic headlights, and automatic radio shutoff when opening the driver door. I now have to manually operate systems that previously worked automatically. I contacted Hyundai customer support multiple times and was repeatedly transferred between departments. I was incorrectly referred to navigation support even though my vehicle has a non-navigation system. Navigation support confirmed this was a Hyundai issue and stated they could not assist. When I contacted Hyundai again, I explained every step I followed, and the representative acknowledged that I appeared to have completed the update process correctly. Despite Hyundai’s official software causing this failure

NHTSA complaint #11738235 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Engine or sometimes TPS brakes lights on

NHTSA complaint #11676866 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While driving my vehicle, the check engine light came on, and the engine entered limp mode, severely reducing power and acceleration. This presented a significant safety risk while traveling on the highway, especially during lane changes and merges. The issue was later diagnosed by a certified Hyundai dealer as Diagnostic Trouble Code (DTC) P1326, which relates to the knock sensor detecting potential engine bearing wear. The dealer confirmed this issue and performed related inspection work under Hyundai’s Service Campaign T3G. No prior warning signs appeared before the incident. Hyundai has issued a known campaign for this issue, but no recall appeared under my VIN at the time. I incurred rental and rideshare costs due to the vehicle being held at the dealer for several days. This condition severely impacts the drivability and safety of the vehicle.

NHTSA complaint #11669740 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Windshield was broken by a rock on the highway.

NHTSA complaint #11654862 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Engine oil consumption test at 1,000 miles after oil change. All oil gone. Happened for two oil changes. Engine light came on. I paid 5k in repairs for catalytic converter/manifold. Dealer contacted Hyundai to do combustion cleaning they said no. Dealer told me keep checking oil as my engine will seize on me. I'm terrified and this is dangerous to me and others. Hyundai knows of this oil engine problem still no recall.

NHTSA complaint #11601605 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

After oil change, i noticed oil spots on driveway. Took it back to place that did oil change. They told me I had a crack in my oil pan and that it was caused by some sort of engine defect that causes engine oil pressure fluctuations that eventually cause the pan to crack. I believe NHTSA has opened an investigation into this issue.

NHTSA complaint #11594179 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Oil consumes so much oil. Goes through an entire oil change worth in 3 weeks with normal drive around town. Got oil change done 12/6 and by 12/25 there was no oil left in vehicle

NHTSA complaint #11568918 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Unknown

NHTSA complaint #11517787 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My vehicle is consuming oil at an unacceptable rate. I have to put oil in it weekly and the oil indicator light doesn’t work. It has been ongoing since I purchased it and the Hyundai service center said it was carbon build up which they had cleaned. It cost me over $500 and didn’t solve the issues. It also doesn’t always want to shift gears and feels like it’s starting to go into limp mode. Which I had to have my vehicle towed last year and they said it was spark plugs. I am extremely disappointed and regret getting this “certified” vehicle.

NHTSA complaint #11508262 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Starting in September 2022 the paint is peeling in several areas of 2017 Hyundai Santa fe with 36,000 miles. I have called many dealers around my area and No one will address this issue. All local Hyundai dealers refuse to address the recall . I called Hyundai corporate on several occasions and they refused to help me with this issue. I was told to find a dealer willing to paint it. There are not dealers with a Hyundai certified body shop that will paint it under the warranty. Hyundai sent a letter on Feb 13, 2023 stating the have extended the warranty but I am unable to get a dealer to repaint my peeling vehicle. Hyundai has refused to help me with this issue and told me if I cant find someone I will have to pay out of pocket for the paint to be fixed.

NHTSA complaint #11507151 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

paint peeling

NHTSA complaint #11505053 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 65 MPH, the vehicle inadvertently stopped on the highway. The contact drove the vehicle to the side of the highway and was escorted by two Police Officers to the nearby gas station. There were no warning lights illuminated. The vehicle was towed to the local dealer and the contact was informed the service department was six months behind in work and unable to diagnose the vehicle. The contact also indicated that there was a recall on a software update; however, the database only related to NHTSA Campaign Number 22V056000 (Service Brakes, Hydraulics). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure regarding the recall. The vehicle was not repaired. The manufacturer was notified of the failure on several occasions. The approximate failure mileage was 90,000. Parts distribution disconnect.

NHTSA complaint #11471321 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I own a Hyundai Santa Fe Sport 2017 white pearl. On April 25th, 2022 I drove non-stop for a couple of hours. The car never before showed any symptoms and it is always parked in my indoor garage. When I left home it was in perfect condition and then when I reached the destination the hood had several paint peelings. I went to Hyundai Philpott in Nederland, TX and they told me that they are aware of this problem and that I should wait for a recall to be made since many cars like mine were having the same issue (especially the white ones).

NHTSA complaint #11468349 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that upon inspection it was discovered that the engine oil levels continued to be low shortly after adding oil to the engine. The vehicle was taken to the local dealer who performed an oil consumption test, but no failure was found. The contact indicated that the failure continued to occur. Additionally, while driving at speeds exceeding 70 MPH, a loud knocking sound was present coming from the engine. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 82,000.

NHTSA complaint #11442099 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Our engine keeps burning through oil, we have tried to work with Wilkins Hyundai service center and Hyundai's consumer affair. We have gone through their process of going in for oil changes at every 1,000 miles, however, oil has been burning before the required mark and we have gone in at 700 miles or less because the engine light goes on our engine knocks, the truck shakes, and the truck wants to shut off as we try to accelerate. We do not feel safe in our truck. How it began, towards the end of May, we called the service desk to disclose how we had an oil change and our truck had the oil light on, which was odd because we had just had an oil change. Wilkins service center asked us to take in the truck and they added the oil. Fast forward we have done this several times and we were asked to bring in the truck at 1000 miles, 700 miles, and we found ourselves coming in for oil changes sooner than the suggested miles. We were asked to follow their oil change procedure and come in three times then we will take a combustion test. To this day, we are receiving the run around with excuses and we have followed what the service center employees (past and present) have told us to do. During this time there have been major turnovers at the Wilkins service center and we have dealt with different employees with different excuses at the service center regarding our truck, even though we have complied with previous management. Regardless of who we dealt with, our vehicle was purchased there at Wilkins and has only been serviced there, new management has not been helpful with our situation that is not our fault. There is an issue with the engine we are aware of the HyundaiThetaEngineSettlement.com, as the service people should also be aware. We are now going on a month of no follow-up as to a resolution after we complied at our end, there is a paper trail, notes in their "system" and now they want us to restart the process all over again because of their error.

NHTSA complaint #11441268 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I bought a 2017 Santa Fe Sport October 26, 2020. The engine has been burning oil and over the past year, I have taken the vehicle to a local dealer to be looked. After multiple oil consumption tests in which there was on average of 1.5 quarts burned off in 1000 miles, the vehicle had the pistons taken out to remove excess carbon. This helped a little bit. After another round of 3 oil consumption test, in which my average oil burn is now .75 quarts/1000 miles, the dealer says that is considered normal. Really? By my calculations, my engine will burn 2.78 quarts of oil over the 3700 miles between oil changes. That cannot be right. How can that be good for the engine?

NHTSA complaint #11439127 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My car was stolen because Hyundai makes it ungodly easy to steal. They can literally steal the car with a USB cord. Hyundai and kia need to be held responsible!

NHTSA complaint #11429802 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

IT DRIFTS OFF LEFT OR RIGHT CONSTANTLY HAVE TO REDIRECT THE STEERING WHEEL ONLY HAD IT FOR 6 DAYS OFF THE LOT VERY UNSAFE

NHTSA complaint #11196069 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

1.) ON APRIL 20, 2018 STOPPED ON A HILL FOR A RED LIGHT WHEN THE LIGHT TURNED GREEN AND I TOOK MY FOOT OFF THE BRAKE AND PUT ON THE GAS, THE CAR WENT BACKWARDS. THIS HAPPENED ON A BUSY CITY/HOSPITAL DISTRICT AND THANKFULLY NO ONE WAS BEHIND US. 3.) IT HAPPENED AGAIN ON JULY 21, 2018 ON A CITY STREET WITH NO ONE BEHIND US. DEALERSHIP SAID THEY COULDN'T RECREATE THIS. 2.) WHEN SOMEONE PUTS A PILLOW UNDER THEM ON THE PASSENGER SEAT THE AIR BAG DOES NOT WORK. THIS HAPPENS IF THE CAR IS STATIONARY AND IN MOTION.

NHTSA complaint #11133547 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I WAS DRIVING THE VEHICLE AT ABOUT 45 MPH, TEMPERATURE ABOUT 80 DEGREES F, WITH THE SUNROOF CLOSED, WHEN SUDDENLY THE SUNROOF EXPLODED. THIS VEHICLE HAS A PANORAMIC SUNROOF. THE FRONT SECTION EXPLODED, SENDING SHARDS OF GLASS ALL OVER INSIDE THE VEHICLE. FORTUNATELY, WE WERE ABLE TO SAFELY PULL OVER AND CALL HYUNDAI ROADSIDE ASSISTANCE. UNFORTUNATELY, THEY COULDN'T HELP US , SO WE VACUUMED UP THE GLASS AND PUT A TARP ON THE ROOF. VEHICLE IS CURRENTLY AT THE DEALERSHIP WHERE HYUNDAI IS REPLACING THE ROOF UNDER WARRANTY. THERE WAS ABSOLUTELY NO OBJECT WHICH IMPACTED THE ROOF; IT JUST EXPLODED!

NHTSA complaint #11122446 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

OUR SANTA FE SPORT WAS PARKED IN OUR DRIVE WAY WHEN THE PANORAMIC SUN ROOF EXPLODED FROM THE INSIDE OUTWARDS. SHATTERING THE GLASS IN MANY LITTLE PIECES. WE HAVE CONTACTED OUR INSURANCE COMPANY FOR REPLACEMENT.

NHTSA complaint #11120886 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE SANTA FE SPORT'S BLIND SPOT DETECTION SYSTEM DOES NOT WORK AS ADVERTISED. OVER 50% OF THE TIME THE BSD DOES NOT PICK UP VEHICLES IN THE BLIND SPOT. THE AMAZING THING IS THE BSD CONSISTENTLY DOES NOT DETECT LARGE VEHICLES; LIKE SEMI-TRUCKS, DUMP TRUCKS, SCHOOL BUSES, AND PANEL TRUCKS. THE SANTA FE SPORT HAS BEEN TO THE DEALERSHIP TWICE TO HAVE THE SYSTEM CHECKED OUT. BOTH TIMES THE DEALERSHIP SAID THAT NOTHING WAS FOUND WRONG WITH THE SYSTEM. THE SENSORS WERE CHECKED FOR ERRORS AND CALIBRATED BOTH TIMES. BOTH TIMES WE WERE TOLD THAT THERE WAS NOTHING WRONG, EVEN THOUGH BOTH A SALESMAN AND MECHANIC VERIFIED THAT THE BSD SYSTEM DOES NOT CONSISTENTLY WORK. UPON FURTHER QUESTIONING AT THE DEALERSHIP, THE HYUNDAI DISTRICT OFFICE WAS CONTACTED. THE OFFICIAL RESPONSE FROM HYUNDAI WAS THE SYSTEM IS WORKING AS DESIGNED. THE TECHNICAL SERVICE BULLETIN 16-BE-009 WAS REFERENCED AS AN EXPLANATION FOR THE SYSTEM. THIS WAS RELEASED IN DECEMBER 2016. WHAT HYUNDAI IS SAYING IS THEY DESIGNED, TESTED, AND MANUFACTURED A SAFETY SYSTEM THAT IS NOT RELIABLE AND DOES NOT DO ITS INTENDED SAFETY FUNCTION.

NHTSA complaint #11080083 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

PANORAMIC SUNROOF SUDDENLY EXPLODED AT 75 MPH ON THE INTERSTATE, NO OTHER VEHICLES AROUND, NO OVERPASSES, NO EXISTING CRACKS. SOUNDED LIKE A SHOTGUN AND STARTLED ME SO EARLY IN THE MORNING, AND I ALMOST RAN OFF THE ROAD. HAD THERE BEEN VEHICLES OR TRUCKS IN THE OTHER LANE I WOULD HAVE SWERVED INTO THEM. TEMPERED GLASS AND TINY SHARDS OF GLASS RAINED DOWN ON ME AND WERE COVERING THE CAR, AS WELL AS MY SKIN. COVERED IN GLASS AND A LITTLE BLOOD AND STILL SHAKING, I HAD TO DRIVE 40 MINUTES TO THE DEALERSHIP WHERE THEY TOLD ME I HAD TO FILE AN INSURANCE CLAIM AND THEY WOULD NOT REPLACE IT OTHERWISE. THIS IS A DEFINITE PROBLEM AFTER RESEARCHING IT WITH HUNDREDS OF SIMILAR CASES. NICE WEATHER, NO CAUSE, OTHER THAN MANUFACTURER DEFECT. IF I HAD WRECKED OR MY CHILD HAD BEEN IN THE CAR, THIS COULD HAVE BEEN VERY BAD. STILL FINDING PIECES OF GLASS IN THE CONSOLE AND UNDER HEAD RESTS MONTHS AFTER.

NHTSA complaint #11055193 — an unverified report by a vehicle owner.