10 of the
40 complaints about the 2014 Hyundai Sonata Hybrid are about the
braking system — 25% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
89,842 miles.
The contact owns a 2014 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle the brake pedal went to the floorboard. The contact replaced the brake pads; however, the failure persisted. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,453. Parts distribution disconnect.
NHTSA complaint #11586391 — an unverified report by a vehicle owner.
Orlando, FL
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Sonata Hybrid. The contact received notification NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue and confirmed that parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool showed no open recalls.
NHTSA complaint #11579721 — an unverified report by a vehicle owner.
Hoover, AL
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11567991 — an unverified report by a vehicle owner.
Alabaster, AL
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11567856 — an unverified report by a vehicle owner.
at 160,000 milesAuburndale, FL
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Sonata Hybrid. The contact stated that while operating the vehicle, the message "Brake System Malfunction - Vehicle Will Turn Off for Safety" was displayed on the instrument panel and the vehicle turned off. The vehicle was towed to the local dealer who determined that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was included in the NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the remedy was not yet available and did not include replacement of the ABS module. The failure mileage was 160,000.
NHTSA complaint #11554995 — an unverified report by a vehicle owner.
at 79,684 milesCorona, CA
SERVICE BRAKES
I WAS DRIVING 20 MPH STRAIGHT DOWN A FLAT RESIDENTAL STREET. A LOUD DASH ALARM SOUNDED IN MY 2014 HYUNDAI SONADA HYBRID. THE DASH DISPLAYED "HYBRID SYSTEM WARNING, SAFELY STOP AND DO NOT DRIVE" . BELOW THE WARNING A YELLOW CAUTION TRIANGLE DISPLAYED. I ATTEMPTED TO GIVE THE VEHICLE GAS, SO I COULD PULL TO THE SIDE OF THE ROAD, BUT THE ENGINE ACTED LIKE IT HAD NO POWER. A BLINKING GREEN "READY" LIGHT WAS DISPLAYED. THE ECO GUIDE DISPLAY WAS MOVING UP AND DOWN FROM THE TOP TO BOTTOM. I TOOK MY FOOT OFF THE GAS PEDAL AND BEGAN BRAKING. THE BRAKES FELT MUSHY AND THE VEHICLE WAS NOT STOPPING. WITHIN A FEW SECONDS THE VEHICLE SHOOK AND WAS THE ENGINE WAS REVVING UP AND DOWN BUT LIKE IT WAS OUT OF GEAR. AFTER APPROXIMATELY 10-15 SECONDS, I LOST THE POWER STEERING AND THE IT WAS ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. I AGAIN TRIED BRAKING BUT THE BRAKES JUST FELT MUSHY AND WERE NOT STOPPING THE VEHICLE. I CONTINUED COASTING DOWN THE ROAD AND EVENTUALLY USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. ONCE THE VEHICLE WAS STOPPED I SHUT IT OFF AND ATTEMPTED TO STARTED THE VEHICLE AGAIN. THE GREEN "READY" LIGHT DISPLAYED ON THE DASH AS WELL AS THE WARNING LIGHTS. THE VEHICLE WOULD TURN ON BUT NOT START AGAIN. I PUT THE VEHICLE IN NEUTRAL AND HAD SEVERAL PEOPLE PUSH ME TO THE CURBSIDE. THE BRAKES WERE VERY MUSHY AND ALMOST NON-EXISTENT. I AGAIN USED THE EMERGENCY BRAKE TO STOP IT. I NOTIFIED MY LOCAL HYUNDAI DEALER AND ADVISED I WOULD BE TOWING THE VEHICLE TO THEM. I HAD JUST CAME OFF THE FREEWAY AND HAD THIS HAPPENED A FEW MINUTES EARLIER, I WOULD NOT HAVE BEEN ABLE TO GET TO THE SHOULDER OF THE FREEWAY. I BELIEVE THIS ISSUE COULD HAVE CAUSED SERIOUS INJURY OR DEATH. IT WAS LITERALLY TERRIFYING TO LOSE CONTROL OF THE VEHICLE THE WAY THIS OCCURRED. THERE WAS NO PRIOR WARNING OF AN ISSUE AND NOT ENOUGH TIME TO REACT ONCE THE WARNING SYMBOL WAS DISPLAYED.
NHTSA complaint #11217433 — an unverified report by a vehicle owner.
at 100,000 milesLithia, FL
SERVICE BRAKES
WHILE VEHICLE IN MOTION, CAR JUST STOP OVERSUDAN WITH A SPOKEN MESSAGE: " HYBRID CELLS VEHICLE IS IN DANGER. CAR WILL STOP"AND AFTER THIS MESSGAE, CAR STALLS WITH NO CONTROL ON THE BREAKS AND STERINGWHEEL.
NHTSA complaint #11176211 — an unverified report by a vehicle owner.
LAS Vegas, NVCrash
SERVICE BRAKES
EL CARRO TRYNA CUANDO VOY DE REVERSA Y CUANDO ESTOY AN STOP EL CARRO TIEMBLA Y LOS BRAKES YA SE LOS CAMBIE Y SIEMPRE ME HACE RUIDO..
NHTSA complaint #11023696 — an unverified report by a vehicle owner.
at 100 milesMiramar Beach, FL
SERVICE BRAKES
WHEN THE BRAKES ARE APPLIED A LITTLE MORE RAPIDLY OR HARDER THAN NORMAL THERE IS A SHORT GRUMBLE NOISE. THIS NOISE HAS NO RELATIONSHIP TO CAR SPEED AS IT WILL MAKE THIS SAME NOISE IF THE CAR ISN'T MOVING OR AT ANY SPEED. THE BRAKES FEEL AND OPERATE NORMALLY WITH THE EXCEPTION OF THE NOISE THEY MAKE. I HAVE TOLD TWO DIFFERENT SERVICE DEPARTMENTS AND BEEN TOLD THIS NOISE IS NORMAL ON ALL THE SONATA HYBRID CARS. IN THE TWO YEARS AND 19,000 MILES THE NOISE REMAINS THE SAME, NO LESS OR MORE. EVEN IF THE CAR ISN'T ON PUSHING ON THE BRAKE PEDDLE IT WILL MAKE THE NOISE THREE OR FOUR TIMES. THE CAR HAS DONE THIS SINCE NEW.
NHTSA complaint #10865003 — an unverified report by a vehicle owner.
at 4,060 milesTustin, CACrash2 injured
SERVICE BRAKES
I PURCHASED SKY BLUE 2014 HYUNDAI SONATA HYBRID LIMITED ON AUGUST 31ST, 2014. I DROVE THE CAR FOR APPROXIMATELY TWO WEEKS, DURING THIS TIME I NOTICED AND FELT WHEN I BRAKED THE CAR DID NOT STOP IMMEDIATELY, THERE WAS A DELAYED EFFECT. AT THIS TIME THE BREAK LIGHT ILLUMINATED. I CHECKED THE MANUAL WHICH INDICATED THE CAR CANNOT BE DRIVEN IN THIS STATE AND IMMEDIATELY TOOK THE CAR IN FOR A CHECKUP AND SERVICE TO DEALERSHIP ON SEPTEMBER 19TH, 2014 SO THAT THE ILLUMINATED BREAK LIGHT COULD BE CHECKED. THE TECHNICIAN SPENT FIVE DAYS ON THE CAR AND DISCOVERED LOW BRAKE FLUID LEVEL ON A BRAND NEW VEHICLE WITH 637 MILES ON THE ODOMETER. THE CAUSE REASON IS: LOOSE FITTING. " LOW BRAKE FLUID LEVEL ON A BRAND NEW VEHICLE WITH 637 MILES" I HAD A FURTHER SERVICE ON THE VEHICLE AT DEALERSHIP ON DECEMBER 27TH 2014 FOR HAVING 3500 MILES ON THE ODOMETER. I REQUESTED A DETAILED BRAKE CHECK DUE TO THE EARLIER ISSUE BUT THEY ASSURED ME IT HAD BEEN MADE CORRECTION. ON JANUARY 6TH 2015 I HAD JUST PICKED UP MY SON FROM PRESCHOOL AND WAS HEADED TO MCDONALDS TO BUY MY SON LUNCH. MY SPEED WAS 30 MPH IN A 55 MPH SPEED ZONE. I REMEMBERED VERY VIVIDLY APPLYING THE BRAKES; THE CAR JUST DID NOT STOP AND HIT THE CAR IN FRONT OF ME. THE BRAKES WERE APPLIED WITH SUFFICIENT TIME AND SEVERITY BUT THE VEHICLE DID NOT REACT OR STOP. MY FEELING IS THAT THE BRAKE LIGHT INCIDENT WAS THE PRECURSOR TO AN ALLEGEDLY DEFECTIVE BRAKING SYSTEM WHICH COULD BE AN INHERENT DEFECT ALLEGEDLY.
NHTSA complaint #10700848 — an unverified report by a vehicle owner.