2020 Hyundai Sonata fuel system problems

FUEL/PROPULSION SYSTEM

Car was taken to dealership for inspection. Upon inspection, it was determined that the fuel tank had expanded and pushed towards the heat shield, and expanded upward pushing up the back seats of vehicle. It was determined to not safe to drive. Manufacturer contacted me and offered a buyback. Upon their offer of a buyback, it was determined that I would owe the manufacturer approximately $2,000. I have requested that they fix it, and they have refused to give me the paperwork I requested about the car's condition and fixability. I am in the process of negotiating and am filing this complaint for the record.

NHTSA complaint #11753819 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2020 Hyundai Sonata. The contact stated that while driving at an undisclosed speed with the family inside the vehicle, a strong gasoline odor was inside the cabin of the vehicle. The contact stated that the fuel gauge was lowering quickly. Upon exiting the vehicle, the contact became aware of gasoline gushing heavily out of the vehicle onto the ground. Two months prior to the failure, the vehicle was taken to an authorized dealer due to an abnormal sound coming from the rear of the vehicle. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the recall repair was not performed because the part for the recall repair was not yet available. The vehicle was towed to a dealer where it was determined that the gas valve was not properly fixed. The abnormal sound in the rear of the vehicle was due to the fuel expansion, which caused the tank to rupture and melt. The melting caused the fuel pump to expand and melt, causing structural damage to the body of the vehicle. The structural expansion caused the rear passenger seats to raise up. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 89,000.

NHTSA complaint #11745596 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Hyundai Motors America has failed to comply with its statutory obligations in conducting the recall campaign 25V796, and is instead engaging in behavior substantially similar to that which has been previously censured by NHTSA. My Sonata suffered irreparable damage related to this campaign as confirmed by HMA. 49 U.S.C. § 30120(a)(1)(A) allows HMA to choose one of three remedies: repair, replacement, or refund. However, they 1) say it cannot be safely repaired, 2) will not replace it, and 3) are not offering a repurchase as required by statute, i.e. "by refunding the purchase price, less a reasonable allowance for depreciation." Instead, Hyundai's case manager Aditya informed me on 5/29/2026 at 12:57 PM that they will make a repurchase offer "based on the Kelly Blue Book value." I protested and cited the statute, but he maintained that Hyundai has their process and subsequently gave an unconscionably low offer that was not based on any reasonable measure of depreciation. I insisted on a reasonable, defensible calculation. I proposed 1) using the state formula for calculating reasonable depreciation as applied in both Texas and California (HMA and my home states), or 2) using actual market values (of which I have tangible data) to determine the actual market loss in value. Hyundai has rejected both of these reasonable proposals in favor of an arbitrary formula that would leave me with thousands of dollars in lost value. On June 9, 2026, when I pressed Executive Case Manager Jenifer for an explanation of their proposed depreciation formula, she only stated that "it’s a standard calculation across the board" and that it applies "regardless of state" and they "will not change it." The NHTSA discussed this behavior in its Final Order and Determination against Fiat in Federal Register Vol. 45 No. 7, and endorsed a "reasonable" model similar to my proposal #2 above. It found Fiat non-compliant for its behavior which had a nearly similar impact.

NHTSA complaint #11743103 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2020 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 25V796000 (FUEL SYSTEM, GASOLINE). The contact stated that while driving 60 MPH, the vehicle was leaking fuel from the fuel tank. There was no warning light illuminated. The dealer was contacted and notified of the failure, and the vehicle was repaired. The contact stated that the failure was a recurring failure. The manufacturer was notified of the failure. The failure mileage was approximately 108,000.

NHTSA complaint #11742138 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

See attached document for complaint.

NHTSA complaint #11740561 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2020 Hyundai Sonata. The contact stated that the fuel failed to go into the tank. The seat failed to move. The engine light illuminated. The vehicle stalled. While driving, the fuel gauge went from full to empty. The contact received the NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline) after the failure. The vehicle was towed to the local where it was diagnosed that the fuel tank had expanded. The vehicle was repaired approximately eight months later. The contact called another local dealer. Ourisman Hyundai Bowie, 2404 Crain Hwy A, Bowie, MD 20716, who was unable to schedule an appointment. The manufacturer instructed the dealer to keep the vehicle due to it being a fire risk. The manufacturer was contacted regarding a buyback. The failure mileage was approximately 80,000.

NHTSA complaint #11736639 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2020 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who retrieved a diagnostic trouble code for the check valve. The mechanic related the failure to NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline), associated with the VIN; however, the contact had not received notification of the recall. The vehicle was then taken to the dealer, who determined that the check valve had failed and the fuel tank was deformed. The contact was referred to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The manufacturer offered to buy back the vehicle, but the contact declined the offer. The failure mileage was approximately 82,000.

NHTSA complaint #11736326 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

NHTSA Complaint Statement Subject: Stop‑Drive Recall – Vehicle Held Since March 5, 2026 – No Remedy, No Transportation, Buyback Delayed I am filing a complaint regarding a stop‑drive safety recall that has left me without access to my vehicle since March 5, 2026, and the manufacturer has not provided a timely remedy, transportation assistance, or a completed buyback. My vehicle has been at the dealership since March 5 due to a manufacturer-issued stop‑drive recall. The dealership has confirmed they cannot legally release the vehicle because of the stop‑drive order. The vehicle is not repairable at this time, and the manufacturer initiated a buyback process. However, the manufacturer has been extremely slow to communicate or complete the buyback. Despite multiple attempts to contact them, I have not received a clear timeline, and the process has stalled. I have also not been provided with a loaner vehicle or consistent rental reimbursement, even though the stop‑drive order prevents me from using my car. Because of the delay, I am now facing financial hardship, including a past‑due car loan on a vehicle I cannot legally drive and cannot retrieve. I am effectively without transportation and without a remedy. I am requesting NHTSA’s assistance because the manufacturer has not met its obligations to provide a timely remedy or adequate support for a stop‑drive recall that has removed my vehicle from service for an extended period.

NHTSA complaint #11733167 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Vehicle subject to NHTSA Recall 25V796000 (fuel system defect). In July 2025, while driving, a loud explosive sound came from the rear of the vehicle followed by raw gasoline fumes entering the cabin. Vehicle was towed to a Hyundai dealership and held approximately 120 days before being returned as repaired. In December 2025, the exact same defect recurred. A third-party diagnostic scan (performed before drop-off) confirmed DTC Code P14EE — Fuel Tank Check Valve / Evaporative Purge System failure — directly related to the recall. The vehicle was held an additional 110+ days while the dealer awaited a new remedy from the manufacturer. Total days out of service: 230+. The recall repair has now failed twice. The safety defect was never successfully corrected after a reasonable number of attempts. The vehicle is currently being withheld by the dealership pending an unrelated disputed repair charge.

NHTSA complaint #11728980 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

On 2/19/2026 while driving, my 2020 Hyundai Sonata Limited 1.6T began making several loud explosive / popping sounds. At the same time, the fuel gauge on the display screen appeared to rapidly drop, as if the vehicle was losing gas. Immediately following this, the vehicle began to hesitate and lose power while accelerating. The hesitation felt like the engine was misfiring or struggling to maintain consistent performance. There were multiple explosive sounds before and during the hesitation. This created a major safety concern while driving and the vehicle underwent an inspection at Hyundai in Deland, FL. The service department was brief and stated they needed to keep the vehicle for repair for an unknown amount of time as the fuel tank expanded. No further information was provided at that time.

NHTSA complaint #11719504 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2020 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 25V796000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11717557 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2020 Hyundai Sonata. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The battery and the key warning lights were illuminated. The contact stated that after several attempts, the vehicle started. The vehicle was driven to the end of the driveway and turned off. The contact was afraid of driving the vehicle due to the failure. The independent mechanic was made aware of the failure. The contact was informed of an open recall. The dealer was made aware of the failure and confirmed the open recall information. In addition, the contact was advised that the failure might be because of the unrepaired recall. The contact was advised to bring the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, parts for the recall repair were not yet available. The failure mileage was approximately 42,947.

NHTSA complaint #11715123 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I have taken my vehicle to a certified Hyundai dealership multiple times due to intermittent starting issues. The car will unlock remotely, and the lights and electrical components will turn on, but the engine will not start. When this happens, I press the ignition button to turn the vehicle off and then try again. Sometimes it eventually starts, but there have been several occasions when it would not start at all, forcing me to call for a tow or have the battery jumped. This issue occurs most often in cool or cold weather. I had a brand new battery installed at the dealership in July 2025, yet the problem has continued. I have been dealing with this for over a year and have even been stranded out of state in below-freezing temperatures. Each time I bring the vehicle in, the dealership states they are unable to replicate the issue while it is in their service department.

NHTSA complaint #11709272 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

My 202 Hyundai Sonata is involved in the current hyundai fuel system recall. on 10/26/25 the fuel tank expanded and caused three explosive "boom" sounds inside the vehicle while I was driving with passengers. The backseat began heating and rising upward due to fuel tank swelling. The tank became pressurized, hissing, bubbling, and would not accept fuel. The vehicle became inoperable. The car has now been at hyundai of camelback since 10/27/25 (30 days). Hyndai Corporate has repeatedly delayed providing a remedy and keeps telling me they "need another week". I have received no repair plan, and no decision. This violates the requirement for a timely recall remedy. The defect caused structural damage and created a serious safety hazard. "

NHTSA complaint #11702255 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

In early May 2025 while driving around 40mph, I heard a very loud pop which startled me. Pulled over and looked back and noticed my backseats were push up out of place. I attempted to put the seat back into place but it wouldn’t fit into the latch anymore. The framing underneath the seats looked pretty damaged so I took it to a local mechanic. After doing some research, he found information for a check valve/fuel tank recall (Service Campaign 9B1) and then advised me to go a Hyundai dealership. I attempted to take it to the dealership, whom sent me away after I advised them of what happened. I came back the next day asking them to take a look at while informing them about the recall that could be related. Later that evening, they called and said the issue was directly related to the recall and the repairs would be covered. My car was in their possession for from 5.12.25 to 7.25.25 without any updates or instructions on what is happening. I was told they’re waiting to hear back from Hyundai Manufacturer on how to proceed. They returned my car to me on 7.25.25 stating everything was repaired. On 7.31.25 they called me back stating my tank needs to be replaced and bring the car back asap. My car was again being repaired and was returned to me on 8.25.25. Now my vehicle will not start randomly sometimes. At this point, I’m under the impression my vehicle is no longer safe as all the issues I’ve been facing are fuel related.

NHTSA complaint #11684797 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Whille driving back to Washington state my car check engine light came on and the car shut off while I was driving. I had to have it towed to the nearest city whi ch was Laramie Wyoming. There is no Hyundai dealer had to drive the car once it started back up to Cheyenne Wyoming it was checked. My on star told me there was a problem DTC P0145100 the status had red triangle the DTC power system powertrain and the DTC sub system EMS. I was told and given paperwork by the dealer and was told the car would need major repairs and could take up to 21 days once the work started it would have to he completed there because Hyundai had campaign dealing with my cars problem. I was told I could drive the car home but if the check engine light is flashing pull over immediately. My car is now at the 3rd dealer when I took it to Korum in Puyallup they did not have anyone to diagnose the vehicle only update onboard computer. They said and documented nothing was wrong with the vehicle which is inaccurate. I told Korum about the paperwork from the dealer in Cheyenne they did not so much as look at it. I took the car to the Dealership in Auburn Washington they to had the same findings as Wyoming also there was additional findings which corresponded with the smell of gas and my tank going empty after filling and trying to fill tank because was showing low fuel warning. Pictures were taken of the gas tank which had expanded as well as other pictures of the findings. I was told in Wyoming and Auburn that the code and findings are consistent with the Hyundai campaign

NHTSA complaint #11677686 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Something went wrong in the fuel tank that caused it to become so pressurized that the tank expanded up and out so far that it pushed the exhaust pipe down and my back seat of out place. The only issue I had was the car was accelerating slower than usual but it wasn’t even enough of a difference for someone who didn’t drive it every day to be able to tell. It did this for two days then the check engine light came on and it just read “powertrain”. Began slow acceleration on 06.08.2025. Check engine light came on the night of 06.09.2025. I took it to the dealership 06.10.2025. I immediately took it into the dealership and they told me the car could have exploded. There was a previous recall for the fuel pump that I had replaced at the dealership. After seeing my car, they said their techs and the techs at HMA have never seen one this bad and that maybe after replacing the recall part the system update failed in my vehicle and the issue was never actually resolved.

NHTSA complaint #11670759 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I received a notice in the mail my car needed a software update. I went to the dealership to have the update performed. They informed me there was a service campaign for an expanding fuel tank due to pressure. They were unable to return my car to me at that time stating they were awaiting direction from Hyundai Motor of America for the fix. The fuel tank expanded so much it bent the body of of the car underneath the backseat. It also broke the support straps. The dealership stated it was a known issue with a vent valve. Causing the fuel tank to swell so much it damaged the body. They have had my vehicle for 9 weeks with no direction as to what to next.

NHTSA complaint #11669303 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

It was about 100 degrees outside yesterday, and while trying to pass a car, I look in my rearview mirror and notice there is fuel shooting out from my fill hose under my gas flap. I lost over 3 gallons of fuel on the road. This happened my whole 60 mile trip. This has happened to me before, but the temperature was around 76 degrees and it does not happen in cold weather. I have a feeling my fuel tank is expanding because when I took out my back seat where my fuel tank is located, the body of the car is all buckled up to the point where I can't get my backseat to latch down anymore. My car is available anytime for inspection upon request. I have not taken it to a dealer to get it looked at, there has not been a police report filed. And there were no warning lights or indicators other than a popping sound coming from my backseat area before the problem occurred. There are no warning lights or indicators after the problem either. I feel like I'm driving a bomb because my fuel tank could blow up at any time. This problem can be reproduced anytime by filling the tank and driving it in 90 degree weather.

NHTSA complaint #11668653 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I experienced an issue where the gas tank in my 2020 Sonata began to swell and emit loud popping noises while the vehicle was parked. I took it to the dealership, and Hyundai corporate eventually acknowledged the issue and agreed to buy out my loan. However, no official recall has been issued for this model year. This problem has had a major impact on my life. I lost my job due to not having transportation for over two months, and the stress of not knowing whether my vehicle was safe made it even worse. I had to upgrade my insurance for a loaner I never received, take financial hits, and go into deeper credit trouble—all while also recovering from a serious injury from a previous car accident. I now have to start over with a new loan while my credit is already damaged. I’m submitting this report not just for myself, but to ensure that other 2020 Sonata owners are protected and made aware of this issue. I believe this is a serious defect that warrants official investigation.

NHTSA complaint #11666194 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

My wife and son experienced a terrible situation on the way home from training. They had to stop at the nearest gas station due to the vehicle showing extremely low gas in the tank during a short drive home. The fuel gauge initially showed about half a tank but drastically dropped on the way home. They stopped at a gas station to add fuel but during the process, fuel starting spewing out of the tank. The vehicle was scheduled to be dropped off at a later date for an open recall (service campaign 9B1). I called the dealership and told them I needed to get the vehicle in right away due to the incident. After bringing the vehicle to hyundai, they told me that the fuel tank exploded causing the tank to swell all the way around. Because the tank is located under the rear seat, we constantly heard air coming in due to the rear seat not seating properly. The check engine also was on and we smelled fuel while driving the vehicle. Hyundai representatives has been avoiding my calls to the point where I had to go in person for an update. Apparently, a district manager had to come inspect the vehicle to advise the dealership how to write up the request to send to corporate.

NHTSA complaint #11653291 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

On or about November 13, 2024 our Hyundai Sonata 2020 gas tank almost exploded. We drove our vehicle to a dealership so that it could be checked because we kept hearing something that sounded like a loud pop / thumb underneath our vehicle. We had already been receiving notifications of a powertrain issue with the vehicle for years (without the dealership resolving the issue). So we were taking the vehicle in for numerous reasons when, the minute we drove our vehicle into the service bay (of a new and unrelated dealership) we were told that Hyundai's Corporate branch has ordered our vehicle grounded and told us we COULD NOT LEAVE with our vehicle or drive our vehicle off the dealership's lot. We were advised that our vehicle had almost exploded and that we were lucky to have brought the vehicle in. We were told that our vehicle should have never left the lot the day we purchased it brand new. We were told that our vehicle's backseats had detached and separated away from the frame of the vehicle. Our vehicle has been at the dealership since the day of the incident (e.g., on or about November 13, 2024). Our vehicle is still under factory warranty and powertrain warranty and Hyundai was not given us an end in sight or advised the public of the issue with their vehicles. WE were told that the vehicles needs repairs such as: 1. The vehicle needs the fuel tank assy and all of the parts for the tank, check valve, and campaign sticker: Please see TSB: 24-01-02OH

NHTSA complaint #11651800 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Service Campaign 9B1 That my gas tank has explanded/exploded due to the issue noted in the subject line. As you can see the whole bottom of the backseats have been raised up imcluding the part that connects to the gas tank itself. My car is immobilized and not drivable during this time. What is the next step to take?

NHTSA complaint #11651228 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Fuel system expanded back seat

NHTSA complaint #11649335 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

The contact owns a 2020 Hyundai Sonata. The contact stated while driving at 35 MPH, the vehicle made a booming sound. There were no warning lights illuminated. The contact then started to hear the sound outside the vehicle and noticed that the vehicle was losing gasoline very quickly. The vehicle started to stall, and the gas tank was almost empty when the contact arrived home. The vehicle was then taken to a dealer where it was diagnosed with floor damage, and the floor damage showed deformation on the rear passenger’s seat, and the fuel cover had popped off due to the deformation, which caused the noise in the cabin. The vehicle was towed to another dealer where the vehicle was repaired, with a new fuel pump cover, and the rear seats were replaced. On another occasion, the fuel pump failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 77,524.

NHTSA complaint #11647733 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I took my car in for a standard oil change and tune up. They found out that the fuel tank had expanded to the point where it caused significant damage to the metal frame. The Hyundai dealership sent it to the local body shop for an estimate for the frame, they sent it back because the dealership hadn't removed the gas tank, then the dealership sent it back to the body shop. It's been 3+ weeks, my car is still in the shop, and I haven't received any indication of whether my car is able to be fixed. The dashboard never displayed any warning messages and there were no symptoms of the problem. I had no idea the gas tank had expanded and could've caused an explosion or fire.

NHTSA complaint #11647105 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Been having an issue with a check engine light and a popping noise in the from the front of the vehicle for about two years. Took it to the dealership more than 3 times over that span and every time they discovered it was caused by something different..during the July of 2024 while driving on the interstate a loud pop noise was made from the back and my children complain about the seat lifting…shortly after I went to get gas and a full tank was more gallons than usual 14 increased to 17g…. I once again took it to the dealer for the issue of the gas tank expansion and pop but found nothing. No more than a week later my car would hesitate to accelerate and progressively got worse. On 12/27/24 I took it to the dealer and they discovered my gas tank was expanded and was unsafe to drive leaving me without a vehicle.as of 1/04/2025 I still have no solution.

NHTSA complaint #11634109 — an unverified report by a vehicle owner.