I own a 2025 Hyundai Tucson Hybrid Limited AWD with approximately 15,000 miles. While driving, I heard a loud, sudden noise and then discovered that the glass panel above the windshield, below the moonroof, had shattered/damaged. The incident occurred at a slight bump in the road, but not a pothole. I did not observe any large road debris, object, or vehicle ahead of me that appeared to cause an impact, and I saw no obvious evidence of a specific impact event. The damaged area allows water to enter the vehicle, making it unsafe and impractical to drive in rain or other inclement weather. There is also concern about loose glass debris. The dealership and Hyundai denied warranty coverage, stating the damage was impact-related. An independent automotive glass shop inspected the vehicle and provided a written assessment stating that the damage cannot be conclusively attributed to a rock or other road impact and could be consistent with a manufacturing defect. The vehicle has been inspected by both the dealer/manufacturer and an independent glass service provider. Hyundai corporate has also been contacted, and a corporate case manager was involved. There were no warning lamps or warning messages before the failure. The first symptom was the sudden loud noise while driving, followed by discovery of the damage to the glass panel above the windshield.
NHTSA complaint #11752256 — an unverified report by a vehicle owner.
Mansfield, TX
UNKNOWN OR OTHER
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
NHTSA complaint #11751161 — an unverified report by a vehicle owner.
Mansfield, TX
UNKNOWN OR OTHER
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
NHTSA complaint #11751162 — an unverified report by a vehicle owner.
Mansfield, TX
UNKNOWN OR OTHER
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
NHTSA complaint #11751163 — an unverified report by a vehicle owner.
Mansfield, TX
UNKNOWN OR OTHER
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
NHTSA complaint #11751164 — an unverified report by a vehicle owner.
Mansfield, TX
UNKNOWN OR OTHER
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
NHTSA complaint #11751165 — an unverified report by a vehicle owner.
Lebanon, NH
UNKNOWN OR OTHER
I was driving using adaptive cruise control, and my entire instrument cluster went blank. Everything, I couldn't see my speed, if cruise control was on, the HUD display everything went dark then came back on in about 10-15 seconds. This was very concerning. I had no way to know if the safety systems like adaptive cruise control, forward crash section etc were still working. Lost my GPS directions, couldn't tell my speed This was extremely dangerous.This needs to be fixed asap.
NHTSA complaint #11747066 — an unverified report by a vehicle owner.
Chicago, IL
UNKNOWN OR OTHER
Navigation screen flickers and goes black and then reboots and comes back on while driving. Extremely distracting and dangerous. Dealer kept car for ten days and replaced the screen but problem persists. Happens almost every time I drive. Might be triggered by uneven road surface but difficult to tell. Much online chatter about the issue. Dealer acted like they’d never heard of it before.
NHTSA complaint #11742336 — an unverified report by a vehicle owner.
Redmond, WA
UNKNOWN OR OTHER
This is an ongoing issue. The panel lights and indicators associated with climate control setting module (in front of/below) the dash are very dim. In normal to bright daylight it can be impossible to see. As a result drivers have to take their eyes off the road and bend down a little to see what the climate control lettings are set on or whether a selection has been set properly. This has obvious potential safety issues. Hyundai tell customers the modules are performing normally, but there are many, many complaints on the web. These modules need to be recalled and replaced.
NHTSA complaint #11739811 — an unverified report by a vehicle owner.
Stamford, NY
UNKNOWN OR OTHER
On 4/3/2026 heading to [XXX] on I 95 (outside of [XXX] ) traveling with traffic (3-4 lanes) I was in the middle lane going approx 74mph when on 5 separate but in close approximation (estimated within 20 mi) times, my car which was on cruise control, suddenly threw up warnings to pull over, shook my steering wheel, yanked my car toward the left lane (with traffic flowing the same way as I was) and suddenly decreased my speed to 64 mph before I could regain control! It was a beautiful, sunny day with no precipitation. Cars were swerving and beeping . My family was in the car. I stopped all cruise control and drove the remaining five hours to my destination scared out of my mind. I called local dealership, country club Chevy, dodge, jeep, Hyundai etc. at 607432-9300 and told Gavin what had occurred. I was unable to get into a dealership while I was in [XXX] for the brief time I was there. On my way home I tried cruise control on I 95 in the right hand lane all the way over so that no traffic could be on my right side. It was a beautiful day. It happened again to me, the warning lights, the decrease and speed the yank to the right the shaking steering wheel and the sudden breaking while I was in the state of [XXX] . I turned off cruise control again. I didn’t have a problem after that. When I I returned home, , I took the car in to be looked at at the dealership . They said they couldn’t find anything wrong. I contacted Hyundai motor corp at 800-523-4030. Case number 42576997 was assigned. I was put to Hyundai finance. No resolution. I contacted Hyundai Corp Office at 714-410-4382 and spoke with Mohammed. To date, as of May 7 there has been no resolution as the dealership doesn’t have access to drive this car on a 4 Lane Rd. as we live in a real area. I do not feel safe driving this car. It is going to kill someone else on the road or someone in my family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11736354 — an unverified report by a vehicle owner.
Elmira, NY
UNKNOWN OR OTHER
The Driver Attention Warning alarms every few minutes in highway driving. The loud ringing bell and the dashboard display are very distracting and a hazard in their own right.
NHTSA complaint #11691560 — an unverified report by a vehicle owner.
Littleton, CO
UNKNOWN OR OTHER
My new Hyundai Tucson has less than 5K miles on it and while driving on a fairly empty road the panoramic sunroof exploded for no reason (as we know nothing hit it). Fortunately the screen was closed at the time, but had it been open then glass shards could have entered the car. I often have my grandchildren in car seats with the screen open and this could have caused serious eye damage to them. Hyundai and other manufacturers know this is a common problem but refuse to do anything about it. The local dealer will not cover the repair even though the car is under warranty. When the roof explodes it sounds like a gunshot and we swerved, but fortunately no cars were near us at the time. I can see where this can easily cause accidents.
NHTSA complaint #11691355 — an unverified report by a vehicle owner.
Vancouver, WA
UNKNOWN OR OTHER
My 2025 Tucson hybrid violently stopped in mid traffic while leaving the intersection once the signal turned green to proceed. I accelerated getting to speed limit then it abruptly stopped, violently throwing contents from back seat to the forward cabin. Both, myself the driver and my passenger were jolted violently. The school bus behind me had to stop quickly as we were just getting up to speed from a stop light. The vehicle is brand new, 2024 miles on it. Tucson Nline Hybrid with all the safety features turned on. I called the dealer and service rep which both instructed to turn off the FCS Forward Collision System setting. I did but this shouldn't be happening and will cause bodily harm/damage, and possible death is a specific situation. This abrupt stop was jarring to both people in the car.
NHTSA complaint #11691115 — an unverified report by a vehicle owner.
Schwenksville, PA1 injured
UNKNOWN OR OTHER
The rear hatch was open as I had loaded packages in it. My husband & I were both at the rear of the car. I was on the passenger side but told my husband I was going to drive home and began crossing over to the driver side. He pushed the button to close the hatch. It came down and hit me in the head. It lacerated my head and really hurt. I had to get 5 staples to close the wound. This is a very concerning safety hazard. As an adult it was painful and required medical attention. I believe it should have detected my presence and stopped. I am concerned what would have happened if this was a child. I believe they would have been seriously injured or killed. I have 3 grandchildren so it is very concerning.
NHTSA complaint #11688765 — an unverified report by a vehicle owner.
Bellevue, KY
UNKNOWN OR OTHER
The backup camera is not working and theres a glitch on the screen when on reverse gear. In addition the adaptive cruise control is not working 8-9 out of ten times.
NHTSA complaint #11688655 — an unverified report by a vehicle owner.
Jamestown, NY
UNKNOWN OR OTHER
Hybrid System Failure at 4,052 miles. HPCU replaced. Issues remain. Recommending replacement of hybrid battery. DTC codes: P1A9096, P0B3B00, P0A0A12 Dealership has all the maintenance records as this is still unresolved and vehicle remains there.
NHTSA complaint #11686743 — an unverified report by a vehicle owner.
Scottsdale, AZ
UNKNOWN OR OTHER
While driving my 2025 Hyundai Tucson Hybrid, the vehicle suddenly lost power without warning. On August 29, 2025 , while traveling at approximately 65 mph on a highway, the vehicle disengaged from cruise control and the accelerator became unresponsive. Later thatt day, it happened again, but this time it was on a surface street because I feared an accident on the highway. The engine went into idle, and I was unable to accelerate. I was forced to coast to a stop in a potentially unsafe situation. This also happened on August 23, 2025 in a parking lot. The issue occurs randomly and without any prior warnings or error codes. I am concerned about the safety risk of losing propulsion at highway speeds. The dealership has been unable to reproduce the issue.
NHTSA complaint #11685448 — an unverified report by a vehicle owner.
Cornelius, NC
UNKNOWN OR OTHER
Instrument display and head up display go off and on at random times. Occasionally both are off at the same time so I can not see how fast I am going or use the video feed when signalling to turn. At times, all warning lights are on and do not go off so I am unable to tell if there is a problem with the vehicle.
NHTSA complaint #11680614 — an unverified report by a vehicle owner.
Absecon, NJ
UNKNOWN OR OTHER
HUD and dash sometimes flickers in and out lasting anywhere from a few seconds to about half a minute.
NHTSA complaint #11679502 — an unverified report by a vehicle owner.
Leland, NC
UNKNOWN OR OTHER
The heads up display and the main instrument screen (speed, etc) stopped working.
NHTSA complaint #11676827 — an unverified report by a vehicle owner.
Marlton, NJ
UNKNOWN OR OTHER
I purchased a new 2025 Tucson Limited Hybrid model. I owned it for five days when the dash display went blank, leaving me without any speedometer, warning indicators, or safety features, such as lane departure warnings. There is a manufacturers bulletin on this defect. Took it back to the dealer, and they tried to sort it out. They kept the car for a week and indicated that it was fixed. I picked up the car, and in 2 blocks it did the same thing. Car is now back at the dealer. I believe this is a significant safety concern, as all safety features should be visible, especially the speedometer.
NHTSA complaint #11670541 — an unverified report by a vehicle owner.
Sandy, UTCrash1 injured
UNKNOWN OR OTHER
Not sure what failed. At around 8:30 am on a sunny clear day the driver was maneuvering slowly up a ramp between first and second floors of a parking garage at the college campus where the driver works. Driver paused the vehicle and slowly turned to the right to park in an open spot about halfway up the ramp. There was a large concrete pillar to the right of the parking spot and a low steel cable wall at the end of the parking space along the inner structure of the garage. While turning into the space, the driver described suddenly feeling "a loss of control of the vehicle" wherein it "felt like it was in neutral and wouldn't stop". The car hit the wall with extreme force, enough for resulting in minor injuries, damaging the frond end and a total loss to the vehicle. The force was enough to rebound the car back approximately 30 feet from the wall after impact. No help or warnings from the collision detection mechanisms was apparent. In a single prior time during the tenure of ownership (approximately 6 months) the collision detection system had intervened and manually stopped the vehicle on its own due to a car that had erroneously driven in front of the vehicle too closely. The car's lane assist successfully kept itself in lanes on most occasions. Several software related notices on the car dash had been reported during the tenure of ownership and in no case was the dealership able to figure out what was wrong in any of the scenarios, one of the software notices on the dash did end up just "going away" after some time.
NHTSA complaint #11669668 — an unverified report by a vehicle owner.
Greenville, SC
UNKNOWN OR OTHER
Turn signals way too low in rear of car. Hard to see by others that are close. When have. Bike rack on, it blocks turn signals. Hyundai needs to add turn signals to upper rear brake lights.
NHTSA complaint #11660179 — an unverified report by a vehicle owner.
Longmeadow, MA
UNKNOWN OR OTHER
The vehicle (a NEW 2025 Hyundai Tuscon) suffered a Shifter System Malfunction. A message came up on the electronic dashboard "Shifter System Malfunction - Service Immediately" and the car was immobile. It could not be moved (it was stuck in reverse) nor could it be shifted into neutral to be pushed out of the roadway. THIS WAS AN IMMEDIATE HAZARD. The car needed to be towed to the dealer. Base on internet search, this is a KNOWN and not infrequent issue on Hyundai drive by wire (electronic shifting) vehicles. My car and I were in imminent danger because the car was not mobile. I had just backed out of a driveway and was STUCK in the middle of the road. I am asking that NHTSA investigate this issue and if warranted require HYUNDAI to recall their vehicles to repair and/or replace the shift by wire system that is subject to such unexpected failure that puts vehicles and drivers at risk.
NHTSA complaint #11659666 — an unverified report by a vehicle owner.