2010 Hyundai Veracruz problems

ELECTRICAL SYSTEM

The contact owns a 2010 Hyundai Veracruz. The contact stated that after starting the engine and shifting into drive(D), the engine immediately shut off. The vehicle could not be restarted, and the battery failed. The manufacturer and local dealer were notified of the failure. The cause of the failure was not determined. The contact stated that the vehicle had previously experienced the same failure and was serviced under the NHTSA Campaign Number: 14V415000(ENGINE AND ENGINE COOLING). The failure mileage was 114,000.

NHTSA complaint #11743441 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2010 Hyundai Veracruz. The contact stated that after starting the engine and shifting into drive(D), the engine immediately shut off. The vehicle could not be restarted, and the battery failed. The manufacturer and local dealer were notified of the failure. The cause of the failure was not determined. The contact stated that the vehicle had previously experienced the same failure and was serviced under the NHTSA Campaign Number: 14V415000(ENGINE AND ENGINE COOLING). The failure mileage was 114,000.

NHTSA complaint #11743441 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

on 1/31/26 I replaced battery that was only a little over a year old. on 2/1/26 while driving myself and 2 of my kids to there grandparents we lost power and lights on dash started flickering. I was able to pull over the side barely. I was told by family after explaing what happend that it could be related to the recall. I called Larry H Miller Hyundai Albuquerque and they verified the recall and we set up appointment for 2/5/26. I was able to tow vehicle to the dealership on 2/3/26. I received a call later that day from Martin on why my vehicle was there I explained the issue of loss of power and lights and door locks flickering and I believed it to be related to the recall. I received a text/email with the dealership making recommedations. I refuse them as they were not urgent and not why my vehicle was there. I received a text message 2/4/26 that my vehicle was ready to be picked up and they had ordered the recall parts and was a week out but I was able to pick up. I called mutiple times for 2 weeks to find out more and was never called back. on 2/14/26 I drove to the dealer ship to find out what was going on. I was told they still were waiting for part and when I asked what part they ordered and why I never got a call back I was only told they ordered a "valve kit" which Martin had to call the parts dept becuse my vehicle was not in there current service since they were waiting on parts. I asked what about the alternator and they said since I denied any repairs out side of the recall and the battery was an item I declined they did not test the alternator. I asked why they could not charge it as I expressed to them several times it was a new battery. they never answered me. but they told be they had to charge it to get it in to look at it. I said well doesn't that mean the alternator is bad and it needs to be replaced under the recall. after going back and fourth I ended up taking my vehicle and ended up agian on the side of the road with my daughter.

NHTSA complaint #11721789 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

on 1/31/26 I replaced battery that was only a little over a year old. on 2/1/26 while driving myself and 2 of my kids to there grandparents we lost power and lights on dash started flickering. I was able to pull over the side barely. I was told by family after explaing what happend that it could be related to the recall. I called Larry H Miller Hyundai Albuquerque and they verified the recall and we set up appointment for 2/5/26. I was able to tow vehicle to the dealership on 2/3/26. I received a call later that day from Martin on why my vehicle was there I explained the issue of loss of power and lights and door locks flickering and I believed it to be related to the recall. I received a text/email with the dealership making recommedations. I refuse them as they were not urgent and not why my vehicle was there. I received a text message 2/4/26 that my vehicle was ready to be picked up and they had ordered the recall parts and was a week out but I was able to pick up. I called mutiple times for 2 weeks to find out more and was never called back. on 2/14/26 I drove to the dealer ship to find out what was going on. I was told they still were waiting for part and when I asked what part they ordered and why I never got a call back I was only told they ordered a "valve kit" which Martin had to call the parts dept becuse my vehicle was not in there current service since they were waiting on parts. I asked what about the alternator and they said since I denied any repairs out side of the recall and the battery was an item I declined they did not test the alternator. I asked why they could not charge it as I expressed to them several times it was a new battery. they never answered me. but they told be they had to charge it to get it in to look at it. I said well doesn't that mean the alternator is bad and it needs to be replaced under the recall. after going back and fourth I ended up taking my vehicle and ended up agian on the side of the road with my daughter.

NHTSA complaint #11721789 — an unverified report by a vehicle owner.

SERVICE BRAKES

on 1/31/26 I replaced battery that was only a little over a year old. on 2/1/26 while driving myself and 2 of my kids to there grandparents we lost power and lights on dash started flickering. I was able to pull over the side barely. I was told by family after explaing what happend that it could be related to the recall. I called Larry H Miller Hyundai Albuquerque and they verified the recall and we set up appointment for 2/5/26. I was able to tow vehicle to the dealership on 2/3/26. I received a call later that day from Martin on why my vehicle was there I explained the issue of loss of power and lights and door locks flickering and I believed it to be related to the recall. I received a text/email with the dealership making recommedations. I refuse them as they were not urgent and not why my vehicle was there. I received a text message 2/4/26 that my vehicle was ready to be picked up and they had ordered the recall parts and was a week out but I was able to pick up. I called mutiple times for 2 weeks to find out more and was never called back. on 2/14/26 I drove to the dealer ship to find out what was going on. I was told they still were waiting for part and when I asked what part they ordered and why I never got a call back I was only told they ordered a "valve kit" which Martin had to call the parts dept becuse my vehicle was not in there current service since they were waiting on parts. I asked what about the alternator and they said since I denied any repairs out side of the recall and the battery was an item I declined they did not test the alternator. I asked why they could not charge it as I expressed to them several times it was a new battery. they never answered me. but they told be they had to charge it to get it in to look at it. I said well doesn't that mean the alternator is bad and it needs to be replaced under the recall. after going back and fourth I ended up taking my vehicle and ended up agian on the side of the road with my daughter.

NHTSA complaint #11721789 — an unverified report by a vehicle owner.

ENGINE

They should not have closed/completed the prior recall that was open regarding the valve cover gasket leak - oil leaks onto the alternator when can cause the alternator to fail. I went to the dealership last year to get it fixed and even per the dealership, they told me this valve cover leak is going to still be a problem even if fixed. It will leak again - and they are right. It is currently leaking again and possibly causing the alternator to fail.....again. Just this weekend my battery and alternator are failing when I just got them replaced within this past year!

NHTSA complaint #11695796 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

MY VEHICLE IS EXPERIENCING AN ISSUE WITH THE WINSHIELD WIPER MOTOR THE MOTOR HAS FAILED AND THE WIPERS DO NOT WORK THERW IS A RECALL I SEEN FOR 2000-2012 HYUNDAI VEHICLES UNFORTUNATELY MY VIN NUMBER IS NOT INCLUDED I SPOKE WITH HYUNDAI AND THEY TOLD MY VIN IS NOT A RECALL DEFECT THAT IT IS A JUST REGULAR PROBLEM THAT NEEDS REPAIRED. i AM VERY HARD PRESSED TO BELIEVE THAT MY YEAR MAKE AND MODEL HAS THIS RECALL JUST NOT MY VIN

NHTSA complaint #11695017 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2010 Hyundai Veracruz. The contact stated that there was a hard knocking sound coming from the engine. While driving 45 MPH, the vehicle lost motive power. The battery power was low. The vehicle was previously taken to the local dealer for TSB Number: 21-01-047H-2. The contact stated that the failure was related to NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) and 14V415000 (Engine and Engine Cooling). The alternator was replaced; however, the failure recurred. The vehicle was taken back to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 117,674.

NHTSA complaint #11663033 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2010 Hyundai Veracruz. The contact stated while driving at approximately 35 MPH, there was an abnormal odor inside the vehicle. The contact stated that the odor was burning oil. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was an oil leak from the T-Joint and that the repair was covered under Manufacturer Recall Number: 197 - Oil Leak on Alternator (Engine and Engine Cooling). The vehicle was repaired; however, the leak recently reoccurred. The contact took the vehicle back to the same dealer who diagnosed the failure and informed the contact that there was oil leaking onto the alternator. The contact was informed that the vehicle was no longer covered under the manufacturer’s recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

NHTSA complaint #11618958 — an unverified report by a vehicle owner.

ENGINE

Driving at approximately 35 mph Check Engine Light came on P0331 Knock Sensor - light was cleared drove 14 miles CEL was back on. Called Hyundai about the code & knock sensor in reference to all the Hyundai models being recalled for the same problem and a warranty extension being granted. Hyundai advised me to take it to a local dealer for diagnosis and pay the fee of course. I did just that. The dealer clear the codes and sent me home. CEL was on again. Car was back at dealer confirmed knock sensor replacement needed. I inquired about extension of warranty on my car. I was told it's not on the list. Called Hyundai back advised of the confirmation of diagnosis just to be informed that my car isn't covered under the extension warranty. We established that already. I asked to be escalated & was given a supervisor who suggested while the problem is being investigated I could ask the dealer to request Goodwill from Hyundai. Denied. Called Hyundai to follow up on my claim, I was advised claim closed my car isn't covered under the extension warranty for the same problem as other models and out of original warranty. Which I already knew. I was trying to find out if my car should be added to the list covered. I was told once the claim is closed it is closed. Hyundai needs to protect the owners of all Hyundai vehicles not just the popular ones. Since they closed my claim that fast. I would love an explanation as to why I was advised to take it to the dealer pay the fee and 25x the price for repair vs an independent shop. This is the 3rd time I've been without my car while it sits at the dealer waiting on parts. I'm left with a large bill, an unsafe engine and no vehicle. Hyundai needs to be held accountable. We shouldn't fear for our safety while driving. Bought in 2011 & it currently has 106,350 miles. Still within the 15 year, 150,000 mile warranty extended to other Hyundai owners whether original or not. I'm the original owner. My vehicle needs to be safe to drive.

NHTSA complaint #11587348 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2010 Hyundai Veracruz. The contact stated that while the vehicle was parked, she observed that the vehicle was leaking brake fluid. The ABS warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown. Parts distribution disconnect.

NHTSA complaint #11586559 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2010 Hyundai Veracruz. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with knock sensor failure. The vehicle was repaired; however, the failure recurred shortly afterwards. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.

NHTSA complaint #11584068 — an unverified report by a vehicle owner.

SERVICE BRAKES

I received a notice of a recall (23V-651) in September of last year, and Hyundai has not yet fixed the issue. This is the second possibly life-threatening recall on this car since I have owned it, and each time it has taken over six months for a remedy. In addition to risking my life and those of my passengers on a daily basis, because I have been instructed to park outside I have to park the car on the street and risk having it damaged or stolen. Is there any time limit to how long a car manufacturer can neglect fixing a problem like this? 7 months and counting seems excessive.

NHTSA complaint #11577890 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

On the dashboard and stereo there are no lights when I turn on the cars automatic lights. It seems to be an electrical short. I brought it up to Hyundai because of the recall and they were very unhelpful. I called 15 different Hyundai dealerships in the Los Angeles area asking for a loaner vehicle which none of them were able to provide for me. After I stated I already have an electrical short, they insisted that my car was not effected by the recall. And they would even write a letter to my insurance company stating that my car was not effected by the recall. They told me to continue driving my car like normal. I feel extremely unsafe and not taken care of by the Hyundai team. They continued to push off my concerns. The dealership has confirmed that the recall does effect my VIN number. However, they said there is no way to find out if the electrical short is from the recall or not. So they want to bill me $225 for a diagnosis. They have no inspected it because they will not do so without charging me the $225 which I refuse to pay for because of their recall. The electrical short problem has been an issue since I purchased the car. I asked the dealer I bought it from and he did not know what it was from. Months later I receive this letter in the mail stating there is an important safety recall on my car and Hyundai won’t do anything about it.

NHTSA complaint #11576736 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

On the dashboard and stereo there are no lights when I turn on the cars automatic lights. It seems to be an electrical short. I brought it up to Hyundai because of the recall and they were very unhelpful. I called 15 different Hyundai dealerships in the Los Angeles area asking for a loaner vehicle which none of them were able to provide for me. After I stated I already have an electrical short, they insisted that my car was not effected by the recall. And they would even write a letter to my insurance company stating that my car was not effected by the recall. They told me to continue driving my car like normal. I feel extremely unsafe and not taken care of by the Hyundai team. They continued to push off my concerns. The dealership has confirmed that the recall does effect my VIN number. However, they said there is no way to find out if the electrical short is from the recall or not. So they want to bill me $225 for a diagnosis. They have no inspected it because they will not do so without charging me the $225 which I refuse to pay for because of their recall. The electrical short problem has been an issue since I purchased the car. I asked the dealer I bought it from and he did not know what it was from. Months later I receive this letter in the mail stating there is an important safety recall on my car and Hyundai won’t do anything about it.

NHTSA complaint #11576736 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

The contact owns a 2010 Hyundai Veracruz. The contact stated that his wife was unable to start the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired but experienced the same failure three years later. The contact took the vehicle back to the local dealer, where it was diagnosed and determined that the alternator needed to be replaced a second time. The vehicle was repaired but experienced the same failure three years later. The contact took the vehicle to another local dealer: Southtowne Hyundai of Newnan (800 Bullsboro Dr, Newnan, GA 30263:(770) 253-1407), where it was diagnosed with needing the alternator to be replaced a third time. The vehicle was repaired for a third time. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.

NHTSA complaint #11539407 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2010 Hyundai Veracruz. The contact stated that his wife was unable to start the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired but experienced the same failure three years later. The contact took the vehicle back to the local dealer, where it was diagnosed and determined that the alternator needed to be replaced a second time. The vehicle was repaired but experienced the same failure three years later. The contact took the vehicle to another local dealer: Southtowne Hyundai of Newnan (800 Bullsboro Dr, Newnan, GA 30263:(770) 253-1407), where it was diagnosed with needing the alternator to be replaced a third time. The vehicle was repaired for a third time. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.

NHTSA complaint #11539407 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I have had the same thing happen to me3 TIMES with this Hyundai. It is a 2010 Veracruz. Twice before. it was repaired under the warranty, and then the recall. This time, it left me ON THE ROAD>> DEAD>> WITH NO POWER and NO WARNING. This was EXTREMELY DANGEROUS, and I could have been killed if it had failed while I was turning. I was, thankfully, in a turning lane. I had it towed AGAIN to Hyundai, where they "repaired it" after having my car for 8 days. We traded it BACK to them, because it is too dangerous for me to drive anymore. As I mentioned , it was supposed to have been fixed TWICE before.

NHTSA complaint #11531872 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2010 Hyundai Veracruz. The contact stated that the vehicle had experienced an engine oil leak. The contact stated that the engine oil leaked onto the alternator and caused the alternator to fail. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling); however, the failure reoccurred. The vehicle was taken back to the dealer, who informed the contact that recall repairs were completed one-time free of charge. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

NHTSA complaint #11514606 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Our ESC light comes on occasionally, many times when making a left turn. Then the throttle quits and the car slows down. We had it in the shop 6 times with no repair.

NHTSA complaint #11485097 — an unverified report by a vehicle owner.

ENGINE

Our ESC light comes on occasionally, many times when making a left turn. Then the throttle quits and the car slows down. We had it in the shop 6 times with no repair.

NHTSA complaint #11485097 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Our ESC light comes on occasionally, many times when making a left turn. Then the throttle quits and the car slows down. We had it in the shop 6 times with no repair.

NHTSA complaint #11485097 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure and the vehicle was no longer drivable. Parts distribution disconnect.

NHTSA complaint #11477814 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

2010 HYUNDAI VERACRUZ. CONSUMER WRITES IN REGARD TO SAFETY RECALL NOT BEING COMPLETED DUE TO LACK OF PARTS.

NHTSA complaint #11471819 — an unverified report by a vehicle owner.

SEAT BELTS

The driver's door handle does not work. The buckle assembly for the driver's seat belt has a stuck button and no longer works properly.

NHTSA complaint #11471477 — an unverified report by a vehicle owner.