35 of the
79 complaints about the 2012 Hyundai Veracruz are about the
engine — 44% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
100,000 miles.
F
35
Complaints
0
Crashes
3
Fires
0
Injuries
Exactly what failed
Engine
1954.3%
Engine AND Engine Cooling
1645.7%
Engine & Cooling across every Hyundai Veracruz year
The contact owns a 2012 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling, there was an abnormal grinding sound coming from the vehicle and the battery was draining quickly after being recharged. When inspecting the vehicle, the contact became aware that there was oil on the alternator. The check engine warning light was illuminated. The vehicle was taken to the dealer, and it was determined that the alternator needed to be replaced. The vehicle was not repaired because the dealer was charging for the replacement of the alternator even though the remedy stated that the alternator and valve cover gasket would be replaced if an oil leak was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 191,000.
NHTSA complaint #11755872 — an unverified report by a vehicle owner.
Jackson, GA
ENGINE
Bought car, it was a recall on the vehicle got it fixed then the ESC code came on, stops the car while driving & smoking from rear driver wheel, took to Hyundai was told I needed to get wheel speed sensor, CV axle & valve cover gasket replaced, got it done then it was the starter, radiator , got it fixed , then it started slowing down while driving putting the car in limp mode now I need a new engine .
NHTSA complaint #11729426 — an unverified report by a vehicle owner.
Lafayette Hill, PA
ENGINE
I own 2012 Hyundai Veracruz, I called Conceilli Hyundai Service repair service to make an appointment for my hyundai recall for oil leaking on alternator, the closest dealer to my location Conshohocken Conceilli Hyundai which I have called several times over the past month to get repaired. "Rick" the service manager said they are not taking any "recall repairs". I asked for a future appointment and he told me I can find another dealership.
NHTSA complaint #11575801 — an unverified report by a vehicle owner.
at 151,428 milesHouston, TX
ENGINE
The contact owns a 2012 Hyundai Veracruz. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that there was no sound of the starter motor. The contact stated there was no warning light illuminated. The contact had the vehicle towed to the residence. The contact called an independent mechanic who diagnosed that the starter motor needed to be replaced. The vehicle would not restart, and the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 151,428.
NHTSA complaint #11562354 — an unverified report by a vehicle owner.
at 129,000 milesGoodyear, AZ
ENGINE
The contact owns a 2012 Hyundai Veracruz. The contact stated that while driving at approximately 50 MPH, the vehicle lost motive power and stalled. The contact was informed that the vehicle was not holding a charge. Additionally, the vehicle failed to start. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously repaired in August 2023 at the same local dealer under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 129,000.
NHTSA complaint #11522917 — an unverified report by a vehicle owner.
at 129,000 milesGoodyear, AZ
ENGINE AND ENGINE COOLING
The contact owns a 2012 Hyundai Veracruz. The contact stated that while driving at approximately 50 MPH, the vehicle lost motive power and stalled. The contact was informed that the vehicle was not holding a charge. Additionally, the vehicle failed to start. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously repaired in August 2023 at the same local dealer under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 129,000.
NHTSA complaint #11522917 — an unverified report by a vehicle owner.
at 60,000 milesSouth Point, OH
ENGINE AND ENGINE COOLING
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling) and the vehicle was taken to the dealer where it was diagnosed that there was an engine oil leak; however, the parts for recall repair were not yet available. Additionally, the contact stated that the dealer failed to install a relay kit as a temporary repair. The contact stated that the parts had not been available for six months. The contact stated that the vehicle failed to start immediately however, he was able to restart the vehicle on the second attempt. There was no warning light illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was no longer included in the recall. A case was opened. The failure mileage was approximately 60,000.
NHTSA complaint #11498223 — an unverified report by a vehicle owner.
Indianapolis, IN
ENGINE AND ENGINE COOLING
The contact owns a 2012 Hyundai Veracruz. The contact stated that while driving approximately 50 MPH, the vehicle slowed down and several unknown warning lights illuminated. The contact stated that he slowly drove to an independent mechanic and the vehicle was diagnosed with a faulty alternator that was covered with oil residue. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) at Ray Skillman Southside Hyundai. The contact stated that prior to the failure, a "Charging System" warning was displayed and the vehicle was taken to the dealer Ray Skillman Avon Hyundai (8775 E US Hwy 36, Avon, IN 46123) where the failure cause was diagnosed as a faulty battery. The contact stated that the vehicle was taken to the local Auto Zone where he purchased a battery and had it replaced. The vehicle was towed to Ray Skillman Avon Hyundai who stated that the vehicle could not be repaired under a recall again but they would submit paperwork to the manufacturer for a good will repair. The contact stated that he was informed by the dealer that the manufacturer declined to provide the repair because the vehicle was out of warranty. The manufacturer was notified of the failure by email as the contact was awaiting a response. The failure mileage was unknown.
NHTSA complaint #11487675 — an unverified report by a vehicle owner.
at 180,000 milesPasadena, CA
ENGINE AND ENGINE COOLING
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the check engine warning light was illuminated. The failure mileage was approximately 180,000. Parts distribution disconnect.
NHTSA complaint #11484009 — an unverified report by a vehicle owner.
Portland, OR
ENGINE
This recall only replaces the front cylinder bank cover gasket, but there's oil leaking on to my engine from the other valve gasket cover too. Hyundai wants to charge me $600 to replace that. The car has stopped on the road in the middle of me driving it twice (both in March 2021) - luckily no crash as it was in a residential area. I've paid over $1000 in repairs as Hyundai didn't have a recall 'solution' despite the car not working. I'm including the receipt for the alternator replacement as well as proof of the (first - there were multiple) battery replacements before there was a 'solution'. Hyundai won't reimburse me for these.
NHTSA complaint #11457165 — an unverified report by a vehicle owner.
at 170,000 milesEnglewood, FL
ENGINE AND ENGINE COOLING
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there were traces of oil leaking onto the alternator. The vehicle was taken to the dealer and diagnosed with an oil leak dripping onto the alternator; however, the dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to take the vehicle to a dealer. The failure mileage was approximately 170,000. Parts distribution disconnect. THE CONSUMER STATED THE VEHICLE WAS REPAIRED.
NHTSA complaint #11452803 — an unverified report by a vehicle owner.
at 135,000 milesBoerne, TX
ENGINE AND ENGINE COOLING
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not available. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The contact's wife was able to restart the vehicle. The dealer and another dealer, Red McCombs Hyundai Northwest (13663 W Interstate 10 Frontage Rd, San Antonio, TX 78249) were made aware of the issue but informed the contact that parts were not yet available. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was approximately 135,000. Parts distribution disconnect.
NHTSA complaint #11441953 — an unverified report by a vehicle owner.
at 97,085 milesBradenton, FL
ENGINE AND ENGINE COOLING
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The contact stated that the vehicle experienced the failure stated in the recall a month prior to receiving the recall notification. The vehicle was repaired by an independent mechanic, who replaced the alternator. After receiving the recall notification, the vehicle was taken to the dealer. The dealer informed the contact that there was oil leaking into the alternator. However, the part to do the recall repair would not be available until mid-January of 2022. The dealer informed the contact that it was safe to drive the vehicle. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,085.
NHTSA complaint #11436083 — an unverified report by a vehicle owner.
at 100,000 milesHopedale, MA
ENGINE AND ENGINE COOLING
The contact's wife owns a 2012 Hyundai Veracruz. The contact stated that while driving at 60 MPH, the vehicle began to lose power as several warning lights illuminated the instrument panel. Due to the failure, the contact had the vehicle towed to an independent mechanic who informed him that the cover gasket had leaked oil onto the alternator. The contact had both the alternator and the cover gasket replaced. Almost a year later, the same failure occurred and he had the cover gasket replaced again by the same mechanic.The contact then received a notification for NHTSA Campaign Number: 20V705000 (ENGINE AND ENGINE COOLING); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall but the contact had not yet received a response.The contact recently took his vehicle to the same mechanic for a maintenance check and was informed that his cover gaskets were leaking oil yet again. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 100,000. Vin tool confirms parts not available.
NHTSA complaint #11421661 — an unverified report by a vehicle owner.
at 180,000 milesLubec, MEFire
ENGINE
The contact owns a 2012 Hyundai Vera Cruz. The contact received notification of NHTSA Campaign Number: 20v705000 (engine and engine cooling) however, the part to do the recall was unavailable. The contact stated the vehicle was leaking oil. The check engine warning indicator light was illuminated. Additionally, The contact stated that while the vehicle was running, unattended there was an abnormal odor of burning oil detected. The vehicle was towed to the local dealer who stated the parts were not available. The vehicle was not diagnosed or repaired. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The failure mileage 180,000. Vin tool confirms parts not available.
NHTSA complaint #11421706 — an unverified report by a vehicle owner.
Chicago, IL
ENGINE AND ENGINE COOLING
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11418882 — an unverified report by a vehicle owner.
Coral Springs, FL
ENGINE AND ENGINE COOLING
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The dealer was notified several times about the recall however, each time the contact was informed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11417914 — an unverified report by a vehicle owner.
at 93,000 milesBullhead City, AZ
ENGINE AND ENGINE COOLING
THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD EXPERIENCED A FAILURE AND THE ALTERNATOR WAS REPLACED TWICE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11417676 — an unverified report by a vehicle owner.
at 100,000 milesKansas City, MO
ENGINE AND ENGINE COOLING
THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT HAD NOT SPOKEN WITH THE DEALER HOWEVER, IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE WITHIN THE RECALL NOTICE THAT WAS RECEIVED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE BATTERY WARNING LIGHT AND FOB WARNING LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD STALL WHILE IDLING. THE CONTACT HAD TO RESTART THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO A CERTIFIED MECHANIC WHO REPLACED THE TRANSMISSION TWICE. THE FAILURE CONTINUED AND THE VEHICLE WAS PRESENTLY INOPERABLE. THE CONTACT WAS SCHEDULED FOR ANOTHER TRANSMISSION REPLACEMENT WHEN THE RECALL NOTIFICATION WAS RECEIVED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11417446 — an unverified report by a vehicle owner.
at 45,000 milesEdmond, OK
ENGINE
THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE DECELERATED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO FRANK FLETCHER HYUNDAI (3111 E 32ND ST, JOPLIN, MO 64804) WHERE THE FAILURE WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED TO DUE OIL DRIPPING ON THE ALTERNATOR. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SEVERAL YEARS PRIOR THE VEHICLE WAS SERVICED AT EDMOND HYUNDAI (14137 N BROADWAY EXT, EDMOND, OK 73013) UNDER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE DEALER FOUND NO ISSUES AT THE TIME. THE CONTACT THEN RECEIVED NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) SEVERAL MONTHS AFTER THE FAILURE. THE DEALER EDMOND HYUNDAI WAS NOTIFIED AND ADVISED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE OR THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
NHTSA complaint #11416558 — an unverified report by a vehicle owner.
Hoosik Falls, NY
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11403229 — an unverified report by a vehicle owner.
at 97,000 milesNorth Chesterfield, VA
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PEARSON HYUNDAI (9530 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THERE WAS ENGINE OIL LEAKING ONTO THE ALTERNATOR. THE FAILURE MILEAGE WAS 97,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11402643 — an unverified report by a vehicle owner.
at 60,000 milesManlius, NY
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE LOCAL DEALER DUNCAN HYUNDAI LOCATED AT 2050 ROANOKE ST, CHRISTIANSBURG, VA 24073, WHO DIAGNOSED THAT THE ENGINE WAS DAMAGED DUE TO A LACK OF SUFFICIENT OIL IN THE ENGINE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #11399753 — an unverified report by a vehicle owner.
Antwerp, OH
ENGINE
VEHICLE HAS OIL LEAKING ONTO ALTERNATOR. TOOK TO DEALER TO HAVE FIXED PER RECALL 197. DEALER SAID PROBLEM DID NOT EXIST AND INSTEAD TRIED TO CHARGE ME FOR MULTIPLE OTHER REPAIRS INCLUDING DAMAGE THEY DID TO VEHICLE WHILE PERFORMING INSPECTION. IF YOU PUT YOUR HAND ON THE BACK OF THE ALTERNATOR, YOUR HAND COMES OUT WITH OIL ON IT.
NHTSA complaint #11395035 — an unverified report by a vehicle owner.
at 102,000 milesVilla Park, IL
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE LOSS MOTIVE POWER WHILE MAKING A TURN. THE OIL LEVEL AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE ALTERNATOR REPLACED. THE VEHICLE WAS REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF FAILURE. THE MANUFACTURER DETERMINED THAT THE REPAIR WAS PERFORMED BY INDEPENDENT MECHANIC AND THEREFORE THERE WOULD BE NO REIMBURSEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
NHTSA complaint #11388163 — an unverified report by a vehicle owner.
Charlotte, NE
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED THAT FUEL LEAKED ONTO THE ALTERNATOR AND CAUSED THE ENGINE TO SHUTOFF WHILE DRIVING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING) AT SOUTH CHARLOTTE HYUNDAI LOCATED AT 8525 SOUTH BLVD, CHARLOTTE, NC 28273 HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED THE SAME DEALER WHO REPAIRED THE VEHICLE HOWEVER, THE FAILURE RECURRED A THIRD TIME AND THE DEALER INFORMED THE CONTACT THAT THE FAILURE WOULD NOT BE REPAIRED AGAIN FREE OF CHARGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11353677 — an unverified report by a vehicle owner.
at 150,000 milesWetumpka, AL
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED AT CAPITOL HYUNDAI MONTGOMERY LOCATED AT 2820 EASTERN BLVD, MONTGOMERY, AL 36116. THE FAILURE RECURRED AFTER 50,000 MILES AND THE FAILURE WAS REPAIRED BY THE SAME DEALER. THE FAILURE RECURRED AND THE DEALER TOLD THE CONTACT THAT THE VEHICLE WOULD NOT BE REPAIRED FREE OF CHARGE FOR A THIRD TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
NHTSA complaint #11330815 — an unverified report by a vehicle owner.
at 92,000 milesKilleen, TX
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. ROADSIDE ASSISTANCE WAS CALLED AND THE VEHICLE WAS JUMP STARTED HOWEVER, THE VEHICLE LOSS POWER AND STALLED SHORTLY THEREAFTER. THE VEHICLE WAS TAKEN TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543) TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN OIL LEAK FROM THE FRONT CYLINDER BANK VALVE COVER GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 92,000.
NHTSA complaint #11323566 — an unverified report by a vehicle owner.
at 183,000 milesWhite Plains, MD
ENGINE
THE 2012 VERACRUZ WAS PURCHASED IN AUGUST 2015, FROM WALDORF HYUNDAI, WALDORF MARYLAND. DECEMBER OF 2015, THE DEALERSHIP REPLACED THE BATTERY UNDER WARRANTY. 2016, THE ALTERNATOR FAILED AND WAS REPLACED UNDER WARRANTY. 2017 THE SPARK PLUGS FAILED AND WAS REPLACED AT MY EXPENSE. 2018 THE VALVE COVER GASKET FAILED AND THE DEALERSHIP (WALDORF HYUNDAI) REFUSE TO COVER THE REPAIR COST. UNDER PROTEST AND A COMPLAINT FILED WITH HYUNDAI CORPORATE JULY 2018, THE GASKET WAS REPAIRED. JANUARY 2019, THE SPARK PLUGS FAILED AND THE DEALERSHIP REFUSED TO COVER THE REPAIR. SECOND COMPLAINT FILED WITH HYUNDAI CORPORATE, AND CURRENTLY WE ARE DISPUTING IF HYUNDAI SHOULD COVER THE REPAIR COST. UPON PURCHASING THIS VEHICLE, THE DEALERSHIP NEVER DISCLOSED THE 2014 RECALL FOR THIS VEHICLE'S ELECTRICAL SYSTEM FAILURE. THE GASKET HAS FAILED AT LEAST TWICE SINCE I HAVE OWNED THE VEHICLE AND THE ALTERNATOR, SPARK PLUGS, AND BATTERY HAVE BEEN REPLACED. THE VEHICLE HAS STALLED ON THE HIGHWAY EACH TIME HAVING TO BE TOWED TO WALDORF, HYUNDAI. THE VEHICLE IS A SAFETY HAZARD DUE TO SUDDEN LOSS OF POWER ON MULTIPLE OCCASIONS, AND HAS PROVEN TO BE UNRELIABLE. HYUNDAI DOES NOT HAVE A SOLUTION TO THE RECALL ( 14V415000) IN 2014, AND THE VEHICLE SHOULD HAVE NEVER BEEN SOLD. THE VEHICLE SERVICE RECORDS ARE AVAILABLE AT THE DEALERSHIP.
NHTSA complaint #11172467 — an unverified report by a vehicle owner.
at 88,000 milesEvans, GAFire
ENGINE
THE CAR WOULD NOT START. THEN THE ENGINE AREA BEGAN SMOKING AND THEN A FIRE SPARKED. THE FIRE DEPARTMENT HAD TO BE CALLED TO PUT THE FIRE OUT. THE CAR WAS AT A GAS STATION AND WAS NOT MOVING.
NHTSA complaint #11144000 — an unverified report by a vehicle owner.